A Programme Project Report on

MBA-Logistics and Supply Chain

Management

A Distance Learning Programme

Offered by

Centre of Continuing Education

University of Petroleum & Energy Studies

Dehradun

(2017)

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 List of Contents
Page.
Topic No.
Introduction………………………………………………………………..... 2
1. Programme’s Mission & objectives………………………………………. 2
1.1 Programme Mission………………………………………………........ 3
1.2 Programme Objectives…………………………………………………. 3
2. Relevance of the program with HEI’s Mission and Goals………………. 3
2.1 HEI’s Mission and Goals…………………………………………….. 3
2.2 Relevance of the program with HEI’s Mission and Goals…………... 4
3. Nature of Prospective Target Group of Learners………………………… 4
4. Appropriateness of programme to be conducted in Open and Distance…. 5
Learning mode to acquire specific skills and competence………………….
5. Instructional Design……………………………………………………… 6
5.1 Curriculum Design…………………………………………………… 6
5.2 Expected Program Outcomes………………………………………… 6
5.3 Syllabus Details……………………………………………………… 7
5.4 Duration of Programme……………………………………………… 7
5.5 Faculty & Support Staff……………………………………………... 7
5.6 Instructional Delivery Mechanism…………………………………… 7
5.7 Identification of media……………………………………………….. 8
5.8 Support Services……………………………………………………... 8
5.9 Credit Hours for each course………………………………………… 8
6. Procedure for Admissions, Curriculum Transaction and Evaluation……. 9
6.1 Procedure for Admissions……………………………………………. 9
6.1.1 How to apply…………………………………………………… 9
6.1.2 Eligibility………………………………………………………. 10
6.1.3 Fee Structure…………………………………………………… 10
6.2 Curriculum Transaction……………………………………………… 10
6.2.1 Program Structure………………………………………………. 10
6.2.2 Academic Flow…………………………………………………. 10
6.3 Evaluation Policy…………………………………………………….. 11
7. Requirement of the laboratory support and Library Resources………….. 12
7.1 Laboratory Support 12
7.2 Library Resources 12
8. Cost estimate of the programme and the provisions………………….…. 13
9. Quality assurance mechanism and expected programme outcomes…….. 13
9.1 Quality Assurance Mechanisms 13
9.2 Assessment of Learning Outcomes 14
9.3 Establishment of Center for Internal Quality Assurance (CIQA) 14

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Introduction

The Energy, Infrastructure & Transportation (EIT) sectors are taking centre stage in the
developing and the developed countries making them the powerhouse economies in their
continents. These sectors would be the major drivers of economy and employment generation
in the future.
UPES is amongst the best known University in India for Energy, Infrastructure &
Transportation Programs. Conceived in 2003, it is Asia's first core sector focused University.
It has undisputed leadership in Logistics & Supply Chain, Oil & Gas, Power and Aviation
Programs. Centre for Continuing Education (CCE) at the University of Petroleum & Energy
Studies, Dehradun, India since 2007, offers itself as a centre of excellence for accessing quality
blended education through "Distance Learning Mode". The Centre welcomes all those working
professionals and fresher who are eager to pursue further education leading to appropriate
career path and growth.

Vision

“To be an Institution of Global standing for developing professionally competent talent

contributing to nation building.”

Mission

“To provide, anywhere anytime, top quality multimodal continuing education services to
professionals working in areas of Oil & Gas, Power, Aviation, Logistics & Supply Chain,
Infrastructure and emerging sectors for enhancement of their career by providing cutting edge
skills to boost productivity, job enrichment, remuneration and career stability.”

1. Programme’s Mission & Objectives :

In the wake of globalization, the importance of logistics is increasing as more and more,
both national and multi-national companies are sourcing, manufacturing and
distributing their products and services on a global scale. Thus, the recognition of
performance of logistics industry would become prime importance of economic
development for India in long term. The Indian logistic industry has been gaining
traction, with e-commerce penetration, economy revival, GST implementation and
government initiatives like “Make in India. Logistics & supply chain sector has
emerged as a critical success factors for existing industries to flourish and new ones to
come up at various locations in India and abroad. Hence, a knowledge and critical

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 elements on what makes logistics sector a success are key for economy and growth of
various organization and leading to meaningful employment generation in the future.

1.1 Programme Mission:

The Indian logistics industry was valued at an estimated US$ 150 billion in 2016-17. It
has grown at a CAGR of over 16 per cent over the last five years. National Integrated
Logistic Policy, 100% FDI in warehouses and food storage facilities, etc. initiatives
during FY12-FY16 have led to significant improvement in functioning and operations
of logistics companies in India which is reflected in multiple notching up of India’s
logistic performance index (LPI) rank by 19 places to 35th position from 54th position
as per LPI 2016 report by World Bank. Furthermore, with respect to India’s GDP
growth the logistics industry is expected to grow at 1-1.5x as logistics business is
directly correlated with economic activity. Considering these facts the Indian logistic
industry is projected to grow at a CAGR of 15-20% during FY16~FY20. To effectively
manage this scale and growth the industry needs large numbers of managers who
understands Logistics and related industries. This program has been designed for
learners and aspirants to take advantage of this opportunity in Road, waterways,
aviation, storage, warehousing, e-commerce and retail operations, both in India and
Abroad.

1.2 Programme Objectives:

• The program wants to be recognized as highest standard for building managerial skills
and capacity building for Logistics, Supply Chain and related industries by teaching
contemporary curriculum, using best in class teaching methodology and technology
• The program would inculcate both functional / domain and personal skills to succeed
as a manager in Logistics, Supply Chain and related industries.
• To reach out to relevant aspirants who are working in the organised / un-organised areas
of the Logistics & Supply chain or related industries who wish to move to managerial
positions.
• To reach out to professionals in other industries who wish to build careers in Logistics
& Supply chain.

2. Relevance of the program with HEI’s Mission and Goals:

2.1 HEI’s Mission and Goals:

UPES was conceived as India’s first University focussed at developing talent for core
domain sectors like Energy, Aviation, Logistics and Supply Chain. Founded by
prominent educationalists and industry experts, it is committed to maintain high
standards in providing quality education.

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 HEI’s Mission

• Develop industry focused professionals with global outlook in Energy, Infrastructure,

Transportation, IT and allied sectors.
• Deliver world class education meeting or preferably exceeding students’ expectations.
• Inculcate integrative thought process among students that draws professional respect.
• Develop knowledge creation environment through training, research & development,
and consultancy.
• Facilitate effective interactions among faculty and students, and foster networking with
stake-holders.
• Practice and promote high standards of professional ethics, transparency and
accountability at all levels.
• Develop environmentally sustainable & reciprocal relationship with society at large.

The University’s objective is to develop competent technocrats, professionals and

managers who are ready to join the core industries. Advanced teaching methodologies,
innovative and updated curricula and the focus on 'on-the-job exposure' give UPES
students the edge to be readily deployable in the chosen field.

2.2 Relevance of the program with HEI’s Mission and Goals

The MBA (Logistics and Supply Chain Management) program intends to develop talent
for the Logistics & Supply Chain and related industries. It combines thorough training
in core business administration skills with in-depth education in understanding of
strategic business issues across the entire Logistics and Supply chain domain. The
program is focused at creating strong concepts while inculcating hands on practical
learning experience.

Prepared to give global knowledge of supply chain sector, the core modules of the
program are designed to equip the aspiring manager in you with specialized domain
specific skills like purchasing, materials management, supply-chain management,
transportation, international trade and information technology among various other
aspects.

3. Nature of Prospective Target Group of Learners:

The program is designed for Students/Working Professionals who have completed an

undergraduate degree and are interested in developing their careers in Logistics and
related industries. It has a larger scope to target students from various education
backgrounds and industry domains. Students from economically weaker sections or
smaller towns are highly encouraged and given scholarships on need basis. Students are

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 given additional inputs on developing personal skills to get confident in handling
various situations in their career.
Target group of learners:

• Professionals in the Logistics and Supply Chain Sector who want to enhance their
career opportunities
• Professionals working in any domain, and handling the Logistics & Supply Chain
related tasks.
• Recommended for Armed forces for career growth / knowledge & short service
commissioned officers for alternative career
• Professionals from other industries who wish to enter the Logistics & Supply Chain
Sector
• Fresher’s looking forward to pursue a career in Logistics & Supply Chain sector.

*Special Benefit to Armed Forces – scholarships are provided to pursue careers after
completing services with Armed Forces

*Scholarships are provided to learners who are nominated by various corporates especially
those from economically weaker sections.

4. Appropriateness of programme to be conducted in Open and

Distance Learning mode to acquire specific skills and
competence

This program will lead to rewarding careers across Logistics and Supply Chain
industries, both in India and Abroad. New age organizations like e-commerce, hospital,
hospitality, aviation, shipping etc. have added to the demand for trained & well qualified
professionals. A highly integrated program, is designed to impart knowledge and
understanding of multiple facets of supply chain business including purchasing,
materials management, supply-chain management, transportation, customs regulations,
international trade and information technology among various other aspects.
Professionals with management skills and relevant degrees would be much required and
with a specialized professional Degree one will have a professional edge over the others.

It provides hands-on-skills to solve real life situations by applying appropriate concepts

and business practices

It imparts holistic understanding of management and corporate functions including

marketing, finance & accounts, HR, people skills, project and operational management

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 The design and delivery of program is highly suited for both working professionals and
students as it utilizes best in class teaching methodology and technology to reach out
and engage them.

5. Instructional Design:

5.1 Curriculum Design:

It's a 2-year program approved by the Distance Education Bureau (DEB) of UGC,
delivered in distance education mode where you can continue your job while pursuing
the program. The 2 years are divided into 4 semesters; the 1st and 2nd Semesters focus
on general management papers while other two on the Logistics & Supply Chain
industry specialization with a dissertation / industry project in last semester.

The program is delivered in a blended learning format that includes self-learning

supported by our customized Learning Management Platform, instructor led live
session and real life experience through dissertation / project

5.2 Expected Program Outcomes:

• Students will demonstrate strong conceptual knowledge in Logistics domain.

• Students will demonstrate effective understanding of relevant domain areas of the entire
Supply Chain Business.
• Students will demonstrate analytical skills in identification and resolution of problems
pertaining to Logistics, Supply Chain and general management.
• Students will be able to develop and evaluate alternate managerial decisions and
identify optimal solutions.
• Students will demonstrate effective application capabilities of their conceptual
understanding to the real-world business solutions.
• Students will be able to exhibit the ability to integrate functional areas of management
with domain perspective for the purpose of planning, implementation, and control of
Logistics Business.
• Students will have global perspective towards business situations in the area Supply
Chain management.
• Students will demonstrate effective oral and written communication skills in the
professional context.
• Students will be able to work effectively in teams and demonstrate team building
capabilities.

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5.3 Syllabus Details:
Sr. No. Semester I Sr. No. Semester II
1 Economics & Management Decisions 1 Human Resource Management
2 Financial Management 2 Customer Relationship
Management
3 Marketing Management 3 Project Management
4 Quantitative Techniques for Management 4 1. Strategic Management of
Applications
Technology & Innovation
5 Operations & Material Management 5 Research Methodology
Sr. No. Semester III Sr. No. Semester IV
1 Logistics Fundamentals and Processes 1 Business Policy & Strategy
2 Accounting in Logistics & Supply Chain 2 Supply Chain Simulation
Sector
3 Planning for Logistics 3 Logistics Strategy
4 Supply Chain Modelling & Design 4 Dissertation
5 Lean Supply Chain Management

5.4 Duration of Programme:

The duration of the programme is 2 years. The program is divided into 4 semesters each
of 6 months’ duration.

5.5 Faculty & Support Staff:

The faculty members who take care of Live Sessions and Offline discussions are
comprised of:
• Two full time-dedicated faculty members one at Associate and one at Assistant
professor level.
• 450+ faculty members who are full time resource taking sessions at our campus
in Dehradun.
• Industry experts either currently servicing or retired at senior level with passion
for teaching.

5.6 Instructional Delivery Mechanism:

Our program requires a high level of continuous engagement from our students aptly
supported by team of Academicians, Student Relationship Managers and the Operations
Staff. In fact, it is the vast diversity of experiences brought by our student cohort that
makes the program unique.
• Self-Learning: We provide access to our Learning Management System (LMS)
that includes resources from e-books, assignments, Audio-Video links and web-

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 links. The LMS is accessible via smart phones and tabs, and is also available in
our website
• Faculty Led Live Classes: Our expert faculty members take session on each
paper that is delivered through Face to Face and live webinar sessions mostly on
weekends. As we have subjects of 3 and 4 credits in the 4 semesters, the live
webinar sessions shall be conducted 9 Hours and 12 Hours synchronously as per
the credit hours.
• Assignment and Project: To gain real life cases and working in a corporate on
an assignment for a min 8-10 weeks. This inculcates hands on learning
• Academic Assistance: Students also get chance to clarify their doubts / academic
clarifications. If by any chance you miss these live classes, don’t worry, the
recorded sessions are uploaded in the LMS.
• Program Coordinator Support: Each learner would have access to academic
team. He/she may write e-mail or call them to seek clarification. We respond
within 2 working days on email queries. We encourage students to use this facility.
• Learning Management System (LMS)(Blackboard-BB): Discussions are held
both Synchronous and Asynchronous by conducting Discussion Forums through
a world renowned Blackboard LMS.

5.7 Identification of Media:

Self-study through various academic resources made available on the Learning

Management System like Study Material, Video Lectures, Class notes/ PowerPoint
Presentations, additional reading resources provided to the students.

5.8 Support Services:

Helpdesk and Student Query Handling: All learners are allocated to dedicated
program manager during the course of the program, wherein they can raise queries or
reach out for any support / help required. The queries are answered within two working
days.

5.9 Credit Hours for Each Course:

S.No. Semester I Credits S.No. Semester II Credits
Economics & Management
1 Decisions 3 1 Human Resource Management 3
Customer Relationship
2 Financial Management 4 2 Management 3
Project Management & Contract
3 Marketing Management 4 3 Administration 4
Quantitative Techniques for
4 Management Applications 3 4 Data Analytics 3
5 Operations & Material Management 4 5 Research Methodology 3
Total 18 Total 16

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 S.No. Semester III Credits S.No. Semester IV Credits
Accounting in Logistics & Supply Business Policy & Strategy
1 Chain Sector 3 1 3
Logistics Fundamentals and Supply Chain Simulation
2 Processes 4 2 4
3 Planning for Logistics 4 3 Logistics Strategy 4
4 Supply Chain Modelling & Design 4 4 Dissertation 8
5 Lean Supply Chain Management 4
Total 19 Total 19

Distribution of Credit Structure:

Credit Study Size of Syn * Syn * Asyn ** e- Assignments
Value Input SLM #F2F/webinars Chat Discussion Content
Of Course 10% 5% Forum
Units---> hours Units hours hours topics Units Units
4 credits 120 25 12 6 2 to 10 topics 25 2
3 credits 90 25 9 4.5 2 to 10 topics 25 2
*Syn: Synchronous **Asyn: A-Synchronous #F2F: Face to Face Live

6. Procedure for Admissions, Curriculum Transaction and

Evaluation :

6.1Procedure for Admissions:

6.1.1 How to apply:

The student can apply through 3 modes:

1. Online Application – Apply instantly through the online application form which
is available on the University website.
2. Offline Application – Apply through the offline application form which can be
downloaded from University website or requested on email or in person.
3. Walk into our University campus – Get counselled in person and complete
application process.

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6.1.2 Eligibility:

Graduate in any discipline with minimum 50% marks from a recognized University or
Institution
**Preference to be given to candidates with work experience of 2 years or more.

6.1.3 Fee Structure:

Program Fee (INR) 90 Thousand

Per Semester Fee (INR) Rs.22,500/-per semester

6.2 Curriculum Transaction:

6.2.1 Program Structure:

The program is divided into semesters each of 6 months. In every semester, the
students are exposed to a mix of core, domain and domain tailored subjects. The
students in their final semester are also required to submit a Dissertation /
Project, guided by a University approved Guide from the Industry of their own
domain of expertise.

6.2.2 Academic Flow:

All enrolled students would need to follow a structured Academic and Evaluation
sequence. The flow diagram of which is represented below:

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6.2.3 Learning Content:

Self-study through various academic resources made available on the Learning Management
System like Study Material, Video Lectures, Class notes/ PowerPoint Presentations, additional
reading resources provided to the students.

6.3 Evaluation Policy:

The University conducts its assessments and evaluations in accordance to the guidelines
outlined in its “Examinations and Allied Provisions” document. For the UG and PG
programs offered through the ODL mode, the University follows a relative grading
system. This includes two types of assessments continuous or formative assessment in
the form of 2 assignments (Assignment 1, Assignment 2) and Summative Assessment
in the form of Term End examination. The final Grading happens as a score with the
applicable weightage.

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 1) Assignments:

A new set of assignments is delivered to the student at the beginning of the session.
The assignments are normally uploaded on the Learning Management System,
within the first week of the launch of any Semester. The assignments need to be
accessed and submitted within the due date via the Learning Management System
only. Students with backlogs would need to submit the new set of assignments
allocated to them in the next session
The access details for the Learning Management system is sent to the students post
admission.
A weightage of 30% (15% each from each assignments) is considered towards the
computation of the grades.

2) Term End Examinations:

The Term End Examinations are conducted by the University, in the last month of
each session at the centres approved by the Higher Educational Institution. Further
for the convenience of planning for the students, the dates are fixed and are informed
much in advance to the students. The notification of the Term End Examinations
are uploaded on the website about a month before any examination cycle, and are
also communicated to the students via various channels, viz. Notifications on the
Learning Management System, Email, SMS, Phone calls etc.
The University also conducts Supplementary Examinations every Quarter, to enable
the students to clear off their backlogs.
A weightage of 70% is considered towards the computation of the grades.

7. Requirement of the Laboratory Support and Library Resources:

7.1 Laboratory Support:

Since none of the management courses of CCE need any experimental studies therefore
there is no requirement of laboratory.

7.2 Library Resources:

The Knowledge Resource Centre at UPES (UPES-KRC) encompasses an

amalgamation of books, reports, CD/ Web based learning material, eBooks, magazines/
journals, access to exhaustive online resources and more. UPES has also acquired
Institutional Memberships of the British Council Library, the American Centre Library,
the AIMA Library, the Central Secretariat Library, and DELNET, IIP, WIHG
Dehradun. It is also in the process of building a digitized library whereby many
internationally acclaimed e-books will be available to students and faculty members.

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 UPES Library has a very rich collection of relevant books, journals and databases. At
present library collection strength is 129587 (Titles 20354) books and other documents,
153 Print Journals, 1109 e-books, 16924+ e-journals, 3500+ Theses and Dissertations,
and 26 e-databases pertaining to different domains and faculties.

UPES library is also the member of National Digital Library of India hosted by MHRD.

8. Cost estimate of the programme and the provisions:

Heads Cost Currency Periodicity

Program Development & Maintenance
Content Development 61.1 INR Lakh 3 years
Program Delivery
Content Printing, Delivery & Distribution 19.6 INR Lakh Annual
Salary (Faculty+Academic
67.4 INR Lakh
Support+NonFaculty) Annual
Marketing 36 INR Lakh Annual
Examination & related 23.3 INR Lakh Annual
LMS 5 INR Lakh Annual
Other Miscellaneous 9 INR Lakh Annual

* The cost estimate is based on the assumption of an intake of 280 candidates per program.

9. Quality assurance mechanisms:

9.1 Quality Assurance Mechanisms

As a University, UPES has always been focussed on ensuring the delivery of quality education
and services to its students. A comprehensive and dynamic Quality assurance mechanism has
been established to maintain quality of service to the learners. The mechanism ensures
continuous improvement in the operations of teaching- learning process as well as the delivery
of services to the students. Quality assurance and achievement of expected outcomes is
achieved by:-

Internal inputs:
• Annual internal audit of the academic unit which includes teaching-learning,
curriculum/syllabus, learning outcomes, evaluation processes, facilities, student
progression and support, governance and best practices.

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 • Real-time monitoring of the support services and assessment and evaluation
processes, adherence to SLA metrices etc. and making necessary amendments
whenever required.

External inputs:

• Feedback on the relevance and currency of the program and the content from
industry experts. Based on these inputs, necessary updates in the curriculum is
done.
• Satisfaction survey after each contact class/webinar conducted.
• Feedback from students through surveys or emails, is communicated to faculty to
identify any areas for improvement.
• Online Helpdesk for capturing and responding to student queries/and grievances.
• Surveys are conducted for assessing student overall satisfaction.
• The inputs from the surveys/ tickets/ grievance redressal mechanism is analysed
real time and prioritized. The actionable points are distributed to all stakeholders
to action on and implement.

9.2 Assessment of Learning Outcomes

For each of the Programs run by UPES, we have defined Learning Outcomes or Program Outcomes in
line with the statutory Bodies NAAC and NBA. Each Program has a set of Learning/Program Outcomes
some of which are common across all the Programs of a School and some of which are specific to each
Program of the School.

These Program Outcomes are assessed through Course Outcomes specified for each Course of
a Program. For each Course, the teacher teaching that Course specifies 4-6 Course Outcomes
with the complexity levels as defined in Blooms Taxonomy. Based on the performance of the
previous batch being taught the same Course, the teacher fixes the target levels for each Course
and the defined Course Outcomes are assessed through Continuous as well as End Term
Examination evaluations. Based on the Assessment of these Course Outcomes, the Direct
Assessment of Program Outcomes is carried out. In addition, an Exit Survey of the graduating
students, feedback from employers etc. is carried out to have the indirect Assessment of the
Program Outcomes. Both Direct and Indirect Assessments are added together to have the final
Assessment. If the targets are not met or very easily met etc., the teacher concerned suggests
the strategies to improve the target assessment or sets up higher targets respectively.

9.3 Establishment of Center for Internal Quality Assurance (CIQA):

As per the recommendations made in the University Grants Commission (Open and Distance
Learning) Regulations, 2017, the University proposes to formally constitute the CIQA. The
mandate of the CIQA would be in line with the recommendations outlined in the regulations.
and centralise all quality control processes under it.

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