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An Overview of Sowbaghya Mixer Grinder
An Overview of Sowbaghya Mixer Grinder
An Overview of Sowbaghya Mixer Grinder
Summer project is useful to know about the organization in depth and also it is useful
in developing our knowledge about an organization. It is done to improve the skills and
knowledge of ourselves. Practical exposure is gained through summer project. During the
project duration we are exposed to various departments like finance, production, service and
manufacturing departments and we are practically thought about the working condition and
nature of class. Each company differs in their way of working condition and rules and
regulation, so it a chance for the students like us to get a chance of facing the organisation
before we get into a job. This in turn makes the students to aware of the organizations culture
and makes them to work under any pressure. This moulds them into a perfect employee of an
organisation.
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Wet grinder, a grinder used with water. Wet grinders have a wide application in
industry, workshops, and commercial and domestic kitchens throughout Africa and Asia.
Kitchen wet grinders are very popular tools in the South Indian kitchen used to make paste
out of soaked grains and lentils.
At one time, a wet grinder consisted of a large rock with a hole in it, where a
cylindrical rock with a wooden handle fit in. The grain and lentil mixture was poured in with
water and the cylinder rotated by the handle on the top to grind the food together. The ground
paste is used for various food items like idli, dosa, sevai and vada.
The evolution of grinders has a dramatic change in the working. The earlier form of
wet grinder called "Attan Kallu" used mechanical energy in which the user had to rotate the
top stone called "Kullavi" to grind the medium. The invention of electricity led to the
development of electric-powered wet grinders. By this invention, the powered wet grinders
have both the top and the base stone rotating. These electric models were first introduced in
restaurants, and later moved into the home.
Most modern models still have stone components for the grinding action. The stone is
usually granite. The old manual grinding stones used to be refinished for better results.
Modern stones usually don't need refinishing, as they last much longer.
Despite these advances in bringing technology into Indian kitchens, there are
limitations.
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SOWBAGHYA leading the mar ket over 3 decades offering quality solutions to the
hous es in the state of Tamil Nadu. It is the first ISO 9002 certified Wet Grinder
Company, now offering the most versatile wet grinders and other heavy dut y kitchen
machines for commercial appl ication. It is ideally designed for the use in Hot els,
Canteens and all other cooking industries...
These Kitchen appliances comes to you aft er years of R&D and are made of high
quality precision components, mot or to give long years of trouble free service. Thes e
labour saving & utility oriented appliances are the preferred choice of today's chefs. It
comes in various models & sizes to suit the needs of the end users.
The design of SOWBAGHYA was inspired and perfected by the most
demanding customers who insist on the best value for their money with its refined
design that takes care of every aspect of faultless wet grinding. The motors are designed
to ensure trouble fr ee and s moot h operation with low power consumption. One can
experience wonderful after sales s er vice from SOWBAGHYA.
SOWBAGHYA Wet Grinders have made a significant impact in the export
market also. Products of all kinds¶ regular, tilting and table top models are exported to
SINGAPORE and MALAYSIA Also available in 110 volts for the use in AMERICA &
CANADA.
Nearly 500 people are working in the factory. The factory is located at Erode
in Tamil Nadu. SOWBAGHYA has 250 dealers all over Tamil Nadu.
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SOWBAGHYA is committed to provide products and services that satisfy the ever growing
needs and requirements of the customers.
All the employees of Sowbaghya are actively involved and trained in effectively implementing the
quality Management system.
All the employees are motivated to adopt zero defect culture in their marketing and services functions
thus enabling continual improvement of all the business parameters.
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Shafts and other bar components are manufactured from stainless steel bar with the help
of precision automatic lathes grinding etc., Die casting items such as housing for gear box
and cover are obtained from third parties and finishing is done in the plant.
The grinding stone in sowbaghya grinders are carefully shaped with unifor m grains wit h
the best stones from Uthukuli. Various components used in the process are of good
quality to ensure highly reliable output. Sowbaghya grinders are "
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There are various products available in Sowbaghya Company; mainly they focus on
customer satisfaction and quality improvement.
In this company the products have been classified majorly into two heads, they are:
Domestic products
Commercial products
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It covers and targets only the households, and satisfies the normal
public, they are various domestic products available to satisfy the people accordingly to their
usage, they provide products to small family comprising 3 members to joint family consisting
of 10 to 15 members.
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This type of grinder as further classified into two types:
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Features:
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Features:
$'$"(($"
It has only one model, it capacity is 2lts, 1/4th HP, 180watts, 1440 RPM.
Features:
Easy to handle
Easy to clean
Easy to collect the flour
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This type of grinder has a few types of models, they has 1/5th HP, 150watts,
960 RPM, and its capacity from 1.25lts to 2lts. The four models of tabletop grinders
are as follows
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Features:
Easy to handle
Easy to clean
Perfect tabletop with multiple utility
Available in two colours
Attachments:
Food processor
Citrus juicer
Atta kneader
Coconut scraper
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Features:
Attachments:
Atta kneader
Coconut scraper
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Features:
Attachments:
Atta kneader
Coconut scraper
'$'$"(($"
It has only one model, its capacity is 1kg, 96watts, 960 RPM with single
phase.
Features:
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It targets only the business people, who produce large quantity of food stuffs, they are
various commercial products available to satisfy the business people accordingly to their
usage, and they provide products to big organizations to medium companies¶ ranges from
5kgs to 40kgs.
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It has only one model, its capacity is 3 ± 45 liters, and it has 12month
warranty.
$'$"(($"%
It has only one model, its capacity is 5 ± 20 litters, and it has 12month
warranty
Features
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It has only one model, itscapacityis540kgs, and it has 12month warranty.
Features
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It has only one model, its capacity is 40 ± 60 coconuts/ hour, and it has
12month warranty
Features
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It has only one model, its capacity is above 60kgs/ hour, and it has 12month
warranty
Features
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It has only one model, its capacity is 5 ± 10kgs, and it has 12month warranty
Features
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Starting out in the year 1978 Maya Appliances owner of the Preethi range of
home appliances is today a dominant manufacturer of mixer grinders in every
market it is present in India.
No.1 mixie manufacture in the country. Present in over 9 million homes.
More than 7000 dealers, 400 authorized service centre, 70 customers care
centre, 83 distributors.
Export to USA, Canada, Middle east, Sri lanka, Indonesia.
The company relies on its core values of consumer trust, ethics in business
practices and quality in products and services.
The mission at MAL remains to improve the family's quality of life through
the superior quality and efficiency of its home appliances.
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Over the past five decades TTK Prestige Limited, has emerged as India¶s
largest kitchen appliances company catering to the needs of home makers in
the country.
TTK Prestige Limited also offers Modular Kitchen solutions with the widest
range of options in terms of design, choice of materials, accessories and
hardware.
TTK Prestige Limited is also the first Kitchenware Company in India to
receive the ISO 9001 Certification and the PED/CE Certification by TUV,
Germany.
Prestige has been awarded with Selected ³Super Brand´ validated by
Consumers and also it is the most preferred brand in Kitchenware segment.
TTK Prestige Limited exports its products to USA, Europe, South Africa,
Kenya, Australia, Singapore, Middle East, Sri Lanka and many other
countries.
Products manufactured by TTK Prestige Limited meets every relevant global
standard such as CE, GS, UL etc.
#$ $ $"
Established in 1974, the Group has maintained steady and impressive growth.
The Premier range covers almost the entire requirements of a modern kitchen.
This can be seen by the fact that we manufacture over 32 products.
The success of Premier can be attributed to several factors. The most
significant being the vast reservoir of well trained, highly motivated team of
over 400 professionals and technicians.
Our products are available off-the-shelf in quality conscious markets that
include Europe, West Asia, South East Asia and Australia. Further still, we are
at an advanced stage of penetrating other international markets with potential,
like America and Africa.
Finally, the successful performance of Premier over the years has led us to
draw a major conclusion ]·'$",$-
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31. Bala Subramania Moorthy -,Chennai-600078
32. Balaji Agencies West Mambalam,Chennai-600033
33. Bharat Heavy Electricals Limited -,Ranipet-632406
34. C Jayabharathi Avvai Nagar,Chennai-600094
35. CC Foods Network (P) Ltd -,Chennai-0
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40. Chennai Container Terminal Pvt Ltd Rajaji Salai,Chennai -600001
41. CHENNAI FOODS Thirumazhisai,Chennai-602107
42. Chennai Lions Charitable Trust T Nagar,Chennai-600017
43. Chennai Radha Engineering Works (P) Limited CAMP AT CHENNAI,Chennai-
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44. Chidambaram Fishnets Pvt Ltd -,Sriperumbathur Taluk-602109
45. Chief Manager Training Kymore Dist,Katni MP CAMP AT CHENNAI-483880
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47. Classic International Egmore,Chennai-600008
48. Comfort Inn Marina Towers Egmore ,Chennai -600008
49. Cosmopolitan Club Annasalai,Chennai-600002
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51. Data Udipi Hotel Kodambakkam ,Chennai-600024
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55. DY.CMM/SHELL DEPOT Villivakkam,Chennai-600038
56. Easy Cook Grains -,--0
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58. Gayathiry Tiffin Center T Nagar,Chennai-600017
59. Grace International Pvt Ltd T Nagar,Chennai-600017
60. Hindustan Coca Cola Beverages Private Limited Nemam Post,Thiruvallur-602107
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MANAGING DIRECTOR
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The secondary objective of the research is to find the image of the company
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The main purpose of the study is to know the overall performance of the company.
To identify the best source through when the company can produce good quality
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The present study brings out the overall performance of SOWBAGHYA Company.
It can be safely established that the present study may be taken as a guiding parameter
for the company to invest in right areas and to develop the production and increase
profits.
This study helps to extract knowledge about the functions of individual departments.
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The following departments prevailing in SOWBAGHYA Company and its activities
are listed below as follows.
FINANCE DEPARTMENT
SERVICE DEPARTMENT
HUMAN RESOURCE DEPARTMENT
PRODUCTION DEPARTMENT
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FINANCE MANAGER
ASST. MANAGER
The finance department takes responsibility for organising the financial and
accounting affairs including the preparation and presentation of appropriate accounts, and the
provision of financial information for managers. The main areas covered by the financial
department include:
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The wages section of the finance department will be responsible for calculating
the wages and salaries of employees and organising the collection of income
tax and national insurance for the Inland Revenue.
5. $$"(!!$"".
The finance department will also be responsible for the technical details of how a
business raises finance e.g. through loans, and the repayment of interest on that finance.
In addition it will supervise the payment of dividends to shareholders.
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SERVICE MANAGER
WORKERS
Though many corporations view customer service departments as a cost centre rather
than a beneficial or profitable enterprise, these organizations often serve a multitude of roles.
From helping customers resolve questions to generating valuable data and even new sales,
customer service departments help boost the company's bottom line while retaining
customers and even garnering new business.
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The primary duty of a customer service department, is to answer customer inquiries
and provide information about the company's products and services. When a customer places
an order, he may want to follow up with a live person to confirm the order or get answers to
questions about the product or service. Customer service departments typically meet this need
by providing a point of contact where customers can call, email or chat online with a live
person knowledgeable about company systems and practices.
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The Bureau of Labour and Statistics points out that, in some cases, customer
questions become complaints. If the company experiences difficulty fulfilling a customer's
order, or if the ordered product arrives broken, customer service agents may receive the
complaint. On occasion, the customer may express concern over treatment received from
another department within the company, a sales agent or personnel at a retail location; in
these situations, the customer service agent may bear responsibility for resolving the conflict
and smoothing the customer experience. Regardless of the trouble, customer service
departments become agents for customer retention during periods of customer frustration.
When a customer has a problem or complaint about an experience with the company, the
customer service department can help determine whether the customer grants the
organization return business or seeks service elsewhere.
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MANAGER
ASST. MANAGER
EXECUTIVES
TRANIEES
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Typically personnel work is concerned with:
1. The recruitment and selection of new employees, e.g. helping to prepare job
advertisements and job descriptions for new posts, and helping to organise the interview
process.
2. The induction of new employees where they are introduced to the company, and aspects of
the job they will be doing as well as essential requirements such as health and safety training.
3. Training and development. Training focuses on the needs of the organisation whereas
development is more concerned with identifying and meeting the needs of individual
employees.
6. Managing payment systems, although this will probably be the responsibility of a separate
payroll section.
Nowadays the emphasis is on the Human Resources Department providing a service, which
enables many of the activities to be carried out by relevant departments within an
organisation but with support and guidance from Human Resources.
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PRODUCTION MANAGER
ASST. MANAGER
SUPERVISORS TECHNICIANS
WORKERS
Production is the functional area responsible for turning inputs into finished outputs
through a series of production processes. The Production Manager is responsible for making
sure that raw materials are provided and made into finished goods effectively. Manager must
make sure that work is carried out smoothly, and must supervise procedures for making work
more efficient and more enjoyable.
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1. The production and planning department will set standards and targets for each section of
the production process. The quantity and quality of products coming off a production line
will be closely monitored. In businesses focusing on lean production, quality will be
monitored by all employees at every stage of production, rather than at the end as is the case
for businesses using a quality control approach.
2. The purchasing department will be responsible for providing the materials, components
and equipment required to keep the production process running smoothly. A vital aspect of
this role is ensuring stocks arrive on time and to the right quality.
3. The stores department will be responsible for stocking all the necessary tools, spares, raw
materials and equipment required to service the manufacturing process. Where sourcing is
unreliable, buffer stocks will need to be kept and the use of computerised stock
control systems helps keep stocks at a minimal but necessary level for production to
continue unhindered.
4. The design and technical support department will be responsible for researching new
products or modifications to existing ones, estimating costs for producing in different
quantities and by using different methods. It will also be responsible for the design and
testing of new product processes and product types, together with the development of
prototypes through to the final product. The technical support department may also be
responsible for work study and suggestions as to how working practices can be improved.
5. The works department will be concerned with the manufacture of products. This will
include the maintenance of the production line and other necessary repairs. The works
department may also have responsibility for quality control and inspection.
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There are many benefits and facilities offered to the employees of Sowbaghya mixer
grinder. Those benefits are follows:
Canteen
Petrol allowance
Medical allowance
Tour allowance
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Rise of raw materials like steel and other resources, will lead to increase in
manufacturing cost.
Increasing manufacturing cost will lead to increase in product.
Increasing competitors in mixer grinder industry.
Technological revolution.
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The manager of sowbagya mixer grinder showed me all the departments in their
concern. And I was able to know about the company policies and rules. Introduction classes
was conducted for 7 days
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I was been in the showroom and was analysing the customer behaviour and the sales carried
out.
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I was into service department and could see the service offered by the company.
Different grinders have been serviced here, new grinders have been serviced of free of cost
and old grinder¶s spare have been replaced by new ones.
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I was into finance department the next day; it is quite interesting in finance
department, since they made me to entre all the vouchers in TALLY and the day went so on.
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I was into finance departments and I wrote vouchers for the bills which purchased.
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I was into HR department and checked all the invoice bills till the day ends.
c5040c
I was in M.D¶s room till evening and attended some client¶s calls and entered the
information which I got in the system. And collected some information regarding my project.
040c
I was been into stores departments throughout the day and entered the quantity of
grinders inflow and outflow .
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I was into finance department and I wrote vouchers for the bills which was purchased
and spent by the employees and entered those vouchers in TALLY.
040c
I was into finance department and I wrote vouchers for the bills which was purchased
and spent by the employees and entered those vouchers in TALLY.
040c
I was into finance department and I wrote vouchers for the bills which was purchased
and spent by the employees and entered those vouchers in TALLY.
040c
I was into finance department and I wrote vouchers for the bills which was purchased
and spent by the employees and entered those vouchers in TALLY.
4040c
I was into finance department and I wrote vouchers for the bills which was purchased
and spent by the employees and entered those vouchers in TALLY. And collected some
clients profile for the project.
040c
I was into finance department and I wrote vouchers for the bills which was purchased
and spent by the employees and entered those vouchers in TALLY.
5040c
I was into finance department and I wrote vouchers for the bills which was purchased
and spent by the employees and entered those vouchers in TALLY.
040c
I was into finance department and I wrote vouchers for the bills which was purchased
and spent by the employees and entered those vouchers in TALLY.
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The brand image is in good position
It has a very less branches.
Scarcity of employees.
Qualified persons are not in the right designation.
No proper welfare facilities provided by the company.
No proper relationship between the superior and the lower level employees.
Employees are not satisfied with work times.
Improper location has been set up for sales.
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From the study it is clear SOWBAGHYA Company has much wide scope in the
markets and it can acquire more customers through effective marketing. It is understood from
the study that a more and more customers are willing to for the sowbaghya company products
than others.
The company should initiative consist effort to see that their products at places the
competitors products. So stay afloat in the intensive competition, the company should design
competitive strategies the retailers and their role in the sale of products play a prominent role.
So necessary attention should be paid them so they can contribute to the sale of products.
If the company strengthens its marketing team like sales development manager,
branch development manager, financial consultants etc., so that the public get quick and easy
exposure about the plan and they may go for buying in the company without any hesitation.
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