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MAZELIA COLLECTION

Jalan Karya Wijaya No 40B, Jakarta Selatan


Telp. (021)444354 Email: mazeliacollection@gmail.com
Website: www.mazeliacollection.com

Ref : 207/MC/S/19 April 14th,


2019
Subj : Complaint

Wrangler Indonesia
Plaza Atrium
Jl. Senen Raya No. 135, GF #35
Jakarta Pusat 10410

Attention: Mr. Hery Setiawan

Dear Mr.Setiawan,

We hereby inform you that there are some items that we received our order in a
damaged condition. The following is a list of the damaged items and the description of the
damaged:
1. 2 items of Women's Collar Shirt XVI/SJ-PO/AJM/VII/2018. The collar torn and
faded.
2. 1 item of Women's Parka Suit XV/SJ-PO/AJM/VII/2018. The pocket is dirty and torn.

We have sent some photos via email that shows the condition of damaged goods.
Similarly, the letter claims we made in the hope of an improvement in the quality of goods
so that future doesn't happen the same problems.

We will make payment in cash after the items we received in our office are in
accordance with the provision of your company. For your attention and good cooperation
we thank you.

Sincerely,

Salwa Kamila
General Manager
MAZELIA COLLECTION
Jalan Karya Wijaya No 40B, Jakarta Selatan
Telp. (021)444354 Email: mazeliacollection@gmail.com
Website: www.mazeliacollection.com

K/S

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