Professional Documents
Culture Documents
Kelly Keeley: Education
Kelly Keeley: Education
Education
Indiana University – Purdue University, Indianapolis
Bachelor of Arts in Philanthropic Studies
Expected Graduation: December 2019
Work Experience
Cups Coffee Bar, Indianapolis, IN December 2016 – Current
Manager
Administer fast, efficient, and friendly service to customers
Proactive in solving customer problems and satisfying customers with various needs
Provide technical guidance to new team members and assist in the training process
Develop and maintain lasting connections with customers
IU Lilly Family School of Philanthropy, Indianapolis, IN Aug 2017 – June 2018, Jan 2019 - Current
Customer Service Associate
Prepare and assist in board meetings
Produce a student directory for the school
Handle mailing correspondence, filing, and copying
Peace Learning Center, Indianapolis, IN May 2018 – July 2018
Marketing and Special Events Intern
Curated the 2017-2018 Financial Annual Report
Published press releases and blog posts
Promoted the center through marketing materials for both youth and adult donors
Helped secure funds for annual donor event
JCPenney, Jasper, IN November 2014 – November 2016
Customer Service Associate
Assisted customers with issues regarding a JCPenney purchase or problem
Received Employee of the Month award as a result of exceptional performance
Successfully handle multiple customer service, organizing, and cleaning tasks in a fast-paced
environment
Trained new employees