Fault Codes in ACS, CODE

Fault codes in ACS, CODE Página 1 de 17
PARAMETER DESCRIPTION
43/190 84-APD 101 02 Uen K
Fault codes in ACS, CODE
Contents
1 CODE Fault code
2 Table
1 CODE Fault code

1.1 FORMAT
CODE D 1 D
= 2D 3
D4
D 1 D = 1 - Fault codes. Refers to the Service System (SES), the Advanced Communication
2 D 3 9999 System (ACS), the Data Communication System (DCS), the Radio Control
D4 System (RCS) and external alarms (EXT)
1.2 FUNCTION
Fault codes 1-540 represent alarms that are generated by the basic system. The following table
describes the meaning of the alarms.
If the Control Application/Trading Application is present, also fault codes 700-767 are generated by
the system.
Fault codes 1-127 refer to the Service System. For explanations, see parameter description for
FAULT CODES IN SES, CODE .
Fault codes 257-484 refer to the Advanced Communication System. For explanations, see table in this
document.
Fault codes 513-540 refer to the Data Communication System. For explanations, see table in this
document.
Fault codes 700-767 refer to the Radio Control System. For explanations, see table in the document
fault codes for CA/TA.
Fault codes 769-1023 are specified by the user. Only external fault codes are allowed in the command
ALEII .
1.3 EXAMPLE
http://localhost:9032/alexserv?ID=18470&DB=en_lzn7480005_2_r7a.alx&FN=43_1908... 11/04/2019
Fault code 261 is to be processed.
CODE = 261
2 Table
2.1.1 ACS fault codes
257 TSU-board faulty

see fault locating directions for FAULT CODE 257
ADD INFO 1: Individual pointer to TCS data individual

258 TRU-board faulty

259 FTU-board faulty
260 Fault on line to interworking PABX or public exchange
ADD INFO 1: Individual pointer to TRS data individual

ADD INFO 2: Description about the type of line fault for analogue external lines
1 = No current feed
2 = No proceed-to-send signals
3 = No seizure acknowledgement
4 = No clear acknowledgement from cooperating exchange has been received
5 = Lack of ringing signal at incoming seizure
6 = Received faulty decadic pulse from public exchange
7 = Time out occurred during digit reception
8 = Wrong pattern received
9 = Pulse out of range
10 = Faulty MFPI/MFPII signal detected or time out occurred during MFPI/MFPII signalling
261 No connection with operator console
ADD INFO 1: Individual pointer to OPS data individual

263 MSU/MRU-board faulty
264 MSU-board faulty

265 MRU-board faulty

266 TSU/TRU-board faulty
267 MPU-board faulty
268 Digital trunk Out of order


269 Digital trunk, loss of frame synchronization

270 Digital trunk, bit error in frame synchronization word

271 Digital trunk, received alarm from remote end

ADD INFO 2:
0 = Synchronization error in time slot 0
1 = Multiframe synchronization error in time slot 16
2 = Yellow alarm (CCITT)
3 = Remote multiframe alarm
272 Digital trunk, loss of multiframe synchronization

274 Digital trunk, clock malfunction (slip)

275 Statistic supervision, too short seizure of trunk
276 No connection with paging equipment

ADD INFO 1: Paging channel

277 Supervision value exceeded for paging equipment
ADD INFO 1: Paging area

ADD INFO 2: Mean waiting time
ADD INFO 3: Defined value
278 CIL data lost for one or more output units
ADD INFO 1:
1 = Work record congestion
2 = Output record congestion
280 Digital trunk, unauthorized charging pulse

281 Quality error in interface towards ICS computer
282 Status error in interface towards ICS computer
283 Congestion value for KR reached
Congestion supervision value reached for key-code receiver
ADD INFO 1: Recorded congestion value in 0/00

ADD INFO 2: Internal device record
ADD INFO 3: Defined congestion value in 0/00
284 Congestion value for TR reached
Congestion supervision value reached for tone receiver

285 Congestion value for CS reached
Congestion supervision value reached for MFC code sender

286 Congestion value for CR reached
Congestion supervision value reached for MFC code receiver

287 Congestion supervision value reached for PCM-line
ADD INFO 1: Recorded congestion in 0/00

288 Congestion value for conference reached

289 Congestion value for common bell reached

ADD INFO 2: Internal supervision record
290 Congestion value for route reached

ADD INFO 2: Route number subjected to congestion monitoring.
291 Congestion value for modem group reached

ADD INFO 2: Modem group number
292 Traffic recording data dump could not be executed
Attempt to dump traffic recording data failed
ADD INFO 1:
1 = User interrupt
2 = Failure to create file
3 = I/O unit is blocked
4 = Signal interrupt during system write
5 = I/O error
6 = Request is outside device capabilities of the device
7 = User unknown
8 = No contact with stated node
9 = File descriptor not valid
10 = Restart of IPU/NIU/NIU2 board
11 = File system record congestion
13 = Access to file denied
14 = Path points outside of addressing space
17 = File exists. Not created
20 = File path not valid
23 = System file table full. Maximum number of files already open
25 = Working directory is being changed
27 = Attempt made to write file exceeding maximum file size
28 = Directory for file cannot be extended or no remaining free space on device
31 = LIM communication fault or lost signal
32 = Buffer congestion
293 Traffic recording internal memory data erased -- memory full
Attempt to dump traffic recording data failed and data in internal memory lost
ADD INFO 1: See ADD INFO 1 information for fault code 292
294 Traffic recording internal memory data erased -- midnight dump
Attempt to dump traffic recording data on the day's last storage operation failed
ADD INFO 1: See ADD INFO 1 information for fault code 292
295 Calendar time activation request denied
ADD INFO 2:
0 = No absolute individual free
1 = No repetition individual free
2 = Incorrect ordering signal
3 = Clock invalid
4 = Request initiated already
5 = The passive calendar clock is being updated
296 Congestion value for KS reached
Congestion supervision value reached for key-code sender

297 Loss of power (-60 V)
298 Character error in the interface to inf. computer system
299 Digital trunk, wrong pattern received in idle state

300 Digital trunk, seize acknowledge not received

301 Digital trunk, wrong pattern received after disconnection

302 Digital trunk, wrong pattern received in register state

303 Data link alarm
ADD INFO 1: Pointer to the interface

ADD INFO 2:
0 = G fault, Unsuccessful data link establishment
1 = H fault, No DL (Data Link) -RELEASE acknowledgement
2 = Maximum retransmit count exceeded
3 = J fault, Invalid received sequence number
4 = K fault, Frame reject response
5 = A fault, Not expected supervisory response
6
= B, C, D, E fault, Not expected UA (Unnumbered Acknowledgement or DM

(Disconnected Mode) response
7 = F fault, SABME (Set Asynchronous Balanced Mode Extended) from peer received
8 = Q fault, Blocking received
9 = R fault, DM (Disconnected Mode) response received
10 = I fault, No response on RR (Receiver Ready) or RNR (Receiver Not Ready)
11 = O fault, Received information field > N201 (260 Octets)
12 = L fault, Undefined control field
13 = N fault, Received frame with incorrect length
14 = M fault
15 = P fault, N2X4, Maximum number of retransmission of RNR frames exceeded
18 = TEI removal received
26 = TEI removal received
304 Signalling equipment faulty
ADD INFO 1: Pointer to signalling individual

305 Blocked trunkline by a manual switch on the board
ADD INFO 1: Faulty TRS-individual pointer

306 Incoming call, the line pulses are not in range

307 Outgoing call, the line pulses are not in range

309 Data link alarm - bit error in bit stream (CRC-4)
The TLU-board has discovered a bit error in the incoming bit stream (CRC-4).
ADD INFO 1: Pointer to interface

ADD INFO 2: Bit error rate
0 = > 1 / errored seconds
1 = > 1 * 10EE -3 / severed errored seconds
2 = > 1 * 10EE -6 / degraded minutes
310 Digital trunk, excessive bipolar violation
Digital external line. Excessive bipolar violation exceeds the threshold level.
ADD INFO 1: Individual pointer of device board
311 Digital trunk, failed signal state

Digital external line. Severe errored second (CRC6 or frame bit) exceeds the threshold level for
10 consecutive seconds.

312 Digital trunk, loss of signal
Digital external line. Loss of signal for 400 ms.

313 Digital trunk, excessive out of frame
The out of frame counter has exceeded 17 for 24 hours period.

314 Digital trunk, bit error rate
The accumulative bit error counter has exceeded the threshold level.

317 Digital trunk, errored second
The accumulative errored second counter has exceeded the threshold level.

318 Semipermanent connection unavailable
The connection over a B-channel provided by a semipermanent connection with signalling has
become unavailable.
ADD INFO 1: Pointer indicating multiple number of the board

ADD INFO 2: Pointer to the record that administrates the B-channel multiple number
319 Static semipermanent connection disturbance
This fault code indicates that a static semipermanent connection has encountered disturbances
due to LIM isolation, blocking etc.
The following information is given in the printout from the exchange for this fault code:
ADD INFO 1: Specify the failed connections record pointer in the program unit SSM
320 High call rate

The average call rate has exceeded the threshold of 12 new calls every 10 seconds. Normal call
rate is less than 9 calls per 10 seconds.
ADD INFO 1: EXS status

0 = up to 69 EXS buffers used
1 = 70 to 120 EXS buffers used
2 = more than 120 EXS buffers used
ADD INFO 2: Number of new calls in average the last 10 seconds
324 Faulty TMU board
Faulty tone receiver, tone sender or multi-party equipment has been detected when performing
periodic routine test of the TMU-board or the board has been placed on invalid board position.
The fault code will show faulty function or invalid board position on the TMU-board.
ADD INFO 1:
1 = Faulty tone receiver/tone sender
2 = Faulty multi-party equipment
3 = Faulty board position
330 No signalling link active within signalling link set
The alarm will be generated if none of the signalling links in signalling link set is in service, i.e.
in state active.
ADD INFO States the individual pointer to the TRS data individual, i.e. the signalling link
1: set
ADD INFO
States the signalling link set number
2:
ADD INFO States the cause for becoming out of service
3:
<B0-B3>
0 = Reception of consecutive LSSUs
1 = Intolerably high signal unit error rate
2 = Alignment unsuccessful
3 = Excessive delay of acknowledgements
4 = Two out of three unreasonable backward sequence numbers or FIBs
5 = Layer 1 failure
6 = Time out T6 (remote congestion)

7 = Board activation
8 = Excessive pause between consecutive signal units
332 Excessive delay of acknowledgement message
In this case a signalling message is sent to cooperating exchange and an acknowledgement

message is expected, a time supervision will be started. The alarm will be generated when the
time supervision elapses. The message will be repeated until it is acknowledged or the alarm is
cleared.
ADD INFO 1: Shows whether the message is for a board or a trunk individual
ADD INFO 2: States the pointer of the board or trunk individual
ADD INFO 3: States the code of the sent message
333 Digital trunk group, excessive number of blocked lines
This alarm is set when a predefined number of lines within one blocking group are manually
blocked.
ADD INFO 1: States the blocking group number

ADD INFO 2: States the calculated threshold value of blocked lines
334 Digital transmission system faulty
The alarm will be generated when the hardware detects a fault on the digital transmission.
ADD INFO 1: States the pointer of the board individual

336 Lost data from/to information computer system
Supervision of transmission from interworking information computer system.
ADD INFO 1: will show direction and type of lost data

0 = A message was not sent from the PABX to the information computer system
1 = A network message waiting message was not processed by the PABX due to
network
congestion
2 = A network waiting message was not processed by the PABX due to RM record
congestion
ADD INFO
will show information system identity. (Only used for ADD INFO 1 = 1 or 2)
2:
337 Digital trunk, call set-up message received for unassigned circuit
The alarm will be generated if a call set-up message is received identifying a circuit which is not
assigned to any time slot within the concerned signalling link set.
ADD INFO 1: states the circuit identification number

ADD INFO 2: states the signalling link set number
339 Quality error in ANCD communication
An error has been detected in the ANCD information flow between nodes.
The interface between the PABX and the information system is supervised with respect to status
(fault code 282), quality (fault code 281) and character processing (fault code 298 and 339).
Alarm 339 detects if the signal number is faulty, the checksum is not OK or the signal length is
wrong.
ADD INFO 1:
0 = Faulty signal length
1 = Faulty checksum
2 = Faulty order
340 VCU board faulty
The fault code occurs when there is a problem with the VCU board. There are two different
kinds of faults that can occur.
• If there is a transmission fault, the No-End-to-End synchronization fault occurs.

• If there is a hardware failure, either Receiver over-run or Transmitter under-run occurs.
ADD INFO 1: Pointer to TRS data individual

ADD INFO 2:
1 = No End-to-End synchronization
2 = Receiver over-run
3 = Transmitter under-run
341 Faulty VCU board configuration
When this fault occurs the VCU board is set up with a non-existing VCU board configuration.
ADD INFO 1: Pointer to TRS data individual

ADD INFO 2: Used VCU board configuration not supported by the VCU board.
ADD INFO 3: VCU board configuration (max value) supported by the VCU board
343 Wrong board type
A fault is detected when a Dual Access Extension is connected to a board other than an ELU28/3
or ELU33.
The fault appears when the ISDN side of Dual Access Extension is initiated in wrong board
type.
ADD INFO 1: EQU position where the Dual Access Extension is out of order
344 CIL, faulty connection to NIU/NIU2 port
The fault code is obtained when CIL cannot communicate with the external application using
this NIU/NIU2 port.
ADD INFO 1: Indicate the user member for this Call Information Logging (CIL) output device
345 Information Computer, faulty communication channel
The communication channel for the information computer system is faulty.

346 Information Computer output buffer overflow
The output buffer for the information computer system is full.

347 Synchronization fault for DECT fixed part
The alarm indicates that a synchronization fault has occured on the RING interface or the BUS
interface for the ELU31 boards.
ADD INFO 1: Pointer to faulty individual

ADD INFO 2: Description of the type of fault:
0 = Loss of communication on RING I/F
1 = Loss of synchronization on RING I/F
2 = Loss of communication on BUS I/F
3 = Loss of synchronization on BUS I/F
4 = Unplugged RING cable, transmitter side
5 = Unplugged RING cable, receiver side
6 = Unplugged BUS cable, transmitter- and/or receiver side
348 Synchronization disturbance for DECT fixed part
The alarm indicates that a disturbance is detected on the synchronization between two ELU31
boards.
ADD INFO 1: Pointer to disturbance marked individual

ADD INFO 2: Description of the type of fault:
7 = Reload of synchronization counter
8 = Reload of Delay Compensation Counter Register

349 Faulty RFP for DECT fixed part
The alarm indicates faulty Radio Fixed Part (RFP).
ADD INFO 1: Pointer to faulty individual

ADD INFO 2: Description of the fault:
2 = RFP is initiated but not connected
4 = RFP is faulty
ADD INFO 3: Faulty RPN (Radio Fixed Part Number)
350 CSTA, Fautly communication channel
The fault code is obtained when CSTA cannot communicate with an external application using
this NIU/NIU2 port.
ADD INFO 1: Individual pointer to link group individual

351 ACD MIS, Fautly communication channel
The fault code is obtained when ACD MIS cannot communicate with an external application
using this NIU/NIU2 port.
ADD INFO 1: Individual pointer to link group individual

353 Continuity check failure
The alarm will be generated when the continuity check has failed twice or more. The alarm can
be cleared in two ways. Either by letting the execution of the test continue, with a check every
two minutes, until the check is successful, or by interrupting the test with command ALREI .
Both ways will clear the alarm and unblock the individual.
ADD INFO 1: States the pointer of the trunk individual

355 IP device board, unacceptable quality of service
The alarm indicates that the delay and/or the packet loss in the IP connections using an IP device
board are unacceptable (end to end lag > 100 ms and/or packet loss > 2%).
The alarm remains until new measurements report that in a 10-15 seconds lag the quality of
service can be considered as acceptable.
ADD INFO 1: Individual pointer to device board

356 IP device board, faulty connection
The alarm indicates that there has been a disconnection in the physical line connected to the IP
device board (ELU32).

357 IP device board, jitter buffer overflow
The alarm indicates that there has been an overflow in the jitter buffer and packets are dropped.

358 SMS, faulty communication channel
The fault code is obtained when there is a problem with the communication to external SMS
equipment connected a NIU/NIU2 port due to:
• faulty NIU/NIU2
• faulty network connection between the exchange and the external equipment
• faulty external equipment
359 Faulty IP connection to satellite
The alarm indicates that the Routing Server has found a faulty IP connection to a satellite. The
faulty IP connection is discovered in the routine check.
ADD INFO 1: Description of the fault:

0 = First initiated IP connection is faulty
1 = Second initiated IP connection is faulty
ADD INFO 2: Digits 1 - 4 in destination code to satellite
360 Routing Server, PNR table has been split
The fault code is obtained when the PNR table is split.

361 ELU32, faulty DSP
The fault code is intended for quick detection of faulty boards for replacement. The fault code
indicates the faulty board and which of the eight possible DSPs is faulty.

ADD INFO 2: Number of the faulty DSP
362 Device board is at alarm level 2
The alarm indicates that the device board (ELU34) has surpassed the security threshold for
temperature/power dissipation. No new incoming/outgoing traffic is allowed while this alarm is
on.
363 IP device board, major fault
The alarm indicates that there has been a major fault in the IP device board (IPLU). The specific
alarm is indicated in ADD INFO 2.

ADD INFO 2: Description of the type of alarm:
1 = Faulty connection
3 = Network overflow
7 = Network configuration error
8 = SysCom messages lost
9 = SysCom backplane error
10 = Configuration parameter invalid
11 = EEPROM error
364 IP device board, minor fault
The alarm indicates that there has been a minor fault in the IP device board (IPLU). The specific
alarm is indicated in ADD INFO 2.

ADD INFO 2: Description of the type of alarm:
ADD INFO 3: Number of the faulty DSP (when ADD INFO 2 = 5)
0 = Unacceptable quality of service
2 = Jitter buffer overflow
4 = Network delay
5 = Faulty DSP
6 = Playout delay
2.1.2 DCS fault codes
513 Modem gateway unit (MGE) faulty

ADD INFO 1: Individual pointer to DCS data individual

514 Modem individual disturbance marked

515
Faulty leased modem line extension

A leased modem line extension is out of operation since the system has detected a hardware fault
in the leased modem line extension equipment (MAU, extension line or ELU).

516 Faulty data extension
A data extension is out of operation since the system has detected a hardware fault in the data
extension equipment (TAU, extension line, DLU or ELU).

520 Modem 107 (DSR) circuit does not respond correctly
The 107 (DSR) circuit of modem does not turn on during call setup or does not turn off during
call disconnection.
523 Data group individual disturbance marked

Fault Codes in ACS, CODE

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Fault codes in ACS, CODE Página 1 de 17

Fault codes in ACS, CODE

1 CODE Fault code

Fault code 261 is to be processed.

257 TSU-board faulty

ADD INFO 1: Individual pointer to TCS data individual

ADD INFO 1: Individual pointer to TCS data individual

ADD INFO 1: Individual pointer to TRS data individual

ADD INFO 1: Individual pointer to OPS data individual

ADD INFO 1: Individual pointer to TRS data individual

ADD INFO 1: Individual pointer to TRS data individual

268 Digital trunk Out of order

ADD INFO 1: Individual pointer to TRS data individual

ADD INFO 1: Individual pointer to TRS data individual

ADD INFO 1: Individual pointer to TRS data individual

ADD INFO 1: Individual pointer to TRS data individual

ADD INFO 1: Individual pointer to TRS data individual

ADD INFO 1: Individual pointer to TRS data individual

ADD INFO 1: Individual pointer to TRS data individual

276 No connection with paging equipment

ADD INFO 1: Paging channel

ADD INFO 1: Paging area

ADD INFO 1: Individual pointer to TRS data individual

Congestion supervision value reached for key-code receiver

ADD INFO 1: Recorded congestion value in 0/00

Congestion supervision value reached for tone receiver

ADD INFO 1: Recorded congestion value in 0/00

Congestion supervision value reached for MFC code sender

ADD INFO 1: Recorded congestion value in 0/00

Congestion supervision value reached for MFC code receiver

ADD INFO 1: Recorded congestion value in 0/00

ADD INFO 1: Recorded congestion in 0/00

ADD INFO 1: Recorded congestion value in 0/00

ADD INFO 1: Recorded congestion value in 0/00

ADD INFO 1: Recorded congestion value in 0/00

ADD INFO 1: Recorded congestion value in 0/00

Attempt to dump traffic recording data failed

Congestion supervision value reached for key-code sender

ADD INFO 1: Recorded congestion value in 0/00

ADD INFO 1: Individual pointer to TRS data individual

ADD INFO 1: Individual pointer to TRS data individual

ADD INFO 1: Individual pointer to TRS data individual

ADD INFO 1: Individual pointer to TRS data individual

ADD INFO 1: Pointer to the interface

= B, C, D, E fault, Not expected UA (Unnumbered Acknowledgement or DM

ADD INFO 1: Pointer to signalling individual

ADD INFO 1: Faulty TRS-individual pointer

ADD INFO 1: Faulty TRS-individual pointer

ADD INFO 1: Faulty TRS-individual pointer

ADD INFO 1: Pointer to interface

ADD INFO 1: Individual pointer of device board

311 Digital trunk, failed signal state

ADD INFO 1: Individual pointer of device board

Digital external line. Loss of signal for 400 ms.

ADD INFO 1: Individual pointer of device board

The out of frame counter has exceeded 17 for 24 hours period.

ADD INFO 1: Individual pointer of device board

ADD INFO 1: Individual pointer of device board

ADD INFO 1: Individual pointer of device board

ADD INFO 1: Pointer indicating multiple number of the board

320 High call rate

ADD INFO 1: EXS status

6 = Time out T6 (remote congestion)