MAITY CAFÉ

Recruitment and selection timeline

I. Recruitment
A. Advertisement:
- Post the recruitment news in finding job website (timviecnhanh, viec lam 24h,..)
(2.3 million VND perday)
- Hang the poster for seeking new staff (printed cost for about 120.000 VND)
- Cyberspace: Using Facebook webpage to recruit employee. This social media
possesses a huge access of users, especially is the youngsters, so it is easy to
announce the recruitment to the right candidate. The cost for Facebook
advertisement is also free.
- Total cost for job advertisement will be around 12 million VND per month
- Number of hires: 7
- Number of candidates: 17
- Timeline for process: setting the date for selection of each stage and each position.
 October 1st, 2018
Posting period
 October 10th,2018
Initial screening
The number of candidates: 17
 October 15th,2018
Completion of the appliation
The number of selected candidates: 12
 October 24th, 2018
Employment test
The number of selected candidates: 9
 October 28th, 2018
Comprehensive interview
The number of selected candidates: 7
II. Selection
1. Initial Sreening
The human resource staff will call the applicants through telephone. Applicants
will be aksed these following questions in order to check them.
1. What is suitable time for you to work in my coffeeshop?
2. Where do you live?
3. How can you know about job recruiment?
4. Why do you apply for this position?
5. What did you do before?
2. Completed application
We decide to create the application form which is suitable for our job description
and specifications. The form will be printed for candidates coming directly to our
company for application. There will be an application form online on our
Facebook page. It is easy to control the number of candidates and compare the
candidates.
3. Employment test
a. Personality Test
b. Personality performance Test
c. Employment test
4. Comprehensive Interview
The interviewers ask candidates some structured interview question with
different purpose of evalution. Candidates’ answer will be scored with
three level low ( 1-2 points), moderate (3 points) and high (4-5 points)
a. Interview question and purposes.

Questions
1. What are your strengths and
weaknesses?
2. What type of people annoy you?
3. What is your experience in previous
job?
4. How many receipt about bevergaes
you know well?
5. Tell me the way how to remember
customer information like their
favourite drink?
6. Tell me how you expand your
relationship and make connections
with others like bartenders, cashier,
sercurity guide and
waiters/waitresses?
7. Why should i hire you?
Purposes
Whether candidates’ strenghts fit
with job requirements.
Whether candidates’ weakness
conflict with job requirements.
Test candidates patience
Experience
Experience
Method candidates use to store
customers’ information
Test how candidates establish
relationships.
Test persuasion skill
b. Grading criteria
Question Criteria
Low Moderate High
1 2 3 4 5
1. What are your Weaknesses Some strengths Explain clearly
strengths and outweigh are not related how his/her
weaknesses? Strong to the job strengths fit
with this job.
Explain clearly
how candidate
attempts to
improve
2. What type of Angry Saying “ I love Candidates
people annoy you? Complaine people so no show how they
one can annoy patient to
me” customers and
show the way to
deal with them.
3. What is your Never work this Never work this Have some
experience in job before job befor years of
previous job? Asking “ Can experience.
you teach me Used to work in
how to be a some coffee
bartender? shop before.
Explain clearly
prior job
experience.
4. How many Only coffe Only Coffe Know well at all
receipt about bevergaes.
bevergaes you Make some
know well? drinks and give
them for
interviews to
try.
5. Tell me the way Remember in Take not in the Remeber in
how to remember min notebook. mind.
customer Ask customers “
information like Do you still
their favourite want your
drink? favourite drink”
when they get
 back to
coffeeshop
6. Tell me how you Don’t think it’s Don’t think it’s Get connect
expand your neccesary neccesary with others
relationship and through smiling,
make connections talking, and also
with others like social network.
bartenders, cashier,
sercurity guide and
waiters/waitresses?
7. Why should i hire State how State be Promise to be
you? important their reposible for the best staff,
position are? the job and show how
experience they
have.