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Diag, Error, Pcodes PDF
Diag, Error, Pcodes PDF
Menu
Menu Description Value
No.
When the machine completes a copy job, it clears features which have 0: Disabled,1: 20 seconds,2: 30
1 Auto Clear Time
been selected for that particular copy job after a specified period of time. seconds,3: 60 seconds*,4: 90 sec.
2 Tray Priority Select the tray priority. 1: Tray1* 2: Tray 2 3: Bypass Tray
3 Document Type Select the default document type. 1: Text* ,2: Text & Photo,3: Photo
0: Lightest 1: Light 2: Normal*,3: Dark,4:
4 Density Select the default density level.
Darkest
Select the default zoom ratio. Note The selectable values change Inches 0: 100%* 1: 50% 2: 78% 3: 141%
5 Reduce/Enlarge Ratio depending on the selected measuring unit under Metric/Inches (menu 4: 200%,Metric 0: 100%* 1: 50% 2: 70%
number: 15). " 3: 129% 4: 200%
When a tray runs out of paper during a copy job, the machine automatically
6 Automatic Tray Selection selects another tray that is loaded with the same size and same orientation 0: Disabled 1: Enabled*
of paper.
Specify the preset zoom ratio for one of the selections of the
Preset Reduce/Enlarge
8 <Reduce/Enlarge> button. For information on the <Reduce/ Enlarge> 50 - 200% (Default: 64%)
Zoom Ratio
button
0: Least Sharp 1:Less Sharp 2: Normal* 3:
9 Sharpness (Copying) Select the default sharpness level for copy jobs.
Sharp 4: Sharpest
0: Least Sharp 1:Less Sharp 2: Normal* 3:
10 Sharpness (Scanning) Select the default sharpness level for scan jobs.
Sharp 4: Sharpest
1: 5 minutes* 2: 20 minutes 3: 60 minutes
Transition Time to Low
11 Select the transition time for the machine to switch to the Low Power Mode. 4: 120 minutes 5: 240 minutes 254:
Power Mode
Disable
0: 0 minute 1: 5 minutes* 2: 20 minutes 3:
Transition Time to Sleep Select the transition time for the machine to switch to the Sleep Mode after
12 60 minutes 4: 120 minutes 5: 240 minutes
Mode the machine switches to the Low Power Mode.
254: Disable
Background Suppression The machine automatically removes the background color of an original 0: Disable 1: Level 1 2: Level 2* 3: Level 3
13
(Copying) document for a copy job. Select the Background Suppression level. 4: Level 4 5: Level 5
When scanning a document for a copy or scan job, opening the Document
18 Carriage Return Position 0 - 60 seconds (Default: 7 seconds)
Cover triggers the scanner carriage to be in the ready position. .
Select the machine account mode. Important When selecting “2” (Multiple 0: No Account Mode* 1: Single Account
70 Account Mode
Account Mode) Mode 2: Multiple Account Mode
Rajesh Pimpale
RTS (WEST)
Additional 'P' Codes Ruby Family
When machine is in multiple account mode by selecting '2' for account mode (menu no.70) in the system settings,additional
menus become available
Menu
Menu Description Value
Number
71 All Accounts Copy Count Clear Clears the copy count of all the accounts.
Shows the total number of copies made under the account
100 Account Number 1 Copy Count 0 - 60,000
number 1.
Shows the total number of copies made under the account
101 Account Number 2 Copy Count 0 - 60,000
number 2.
Shows the total number of copies made under the account
102 Account Number 3 Copy Count 0 - 60,000
number 3.
Shows the total number of copies made under the account
103 Account Number 4 Copy Count 0 - 60,000
number 4.
Shows the total number of copies made under the account
104 Account Number 5 Copy Count 0 - 60,000
number 5.
Shows the total number of copies made under the account
105 Account Number 6 Copy Count 0 - 60,000
number 6.
Shows the total number of copies made under the account
106 Account Number 7 Copy Count 0 - 60,000
number 7.
Shows the total number of copies made under the account
107 Account Number 8 Copy Count 0 - 60,000
number 8.
Shows the total number of copies made under the account
108 Account Number 9 Copy Count 0 - 60,000
number 9.
Shows the total number of copies made under the account
109 Account Number 10 Copy Count 0 - 60,000
number 10.
201 Account Number 1 Password Specify a three-digit password of the account number 1. 000 - 999
202 Account Number 2 Password Specify a three-digit password of the account number 2. 000 - 999
203 Account Number 3 Password Specify a three-digit password of the account number 3. 000 - 999
204 Account Number 4 Password Specify a three-digit password of the account number 4. 000 - 999
205 Account Number 5 Password Specify a three-digit password of the account number 5. 000 - 999
206 Account Number 6 Password Specify a three-digit password of the account number 6. 000 - 999
207 Account Number 7 Password Specify a three-digit password of the account number 7. 000 - 999
208 Account Number 8 Password Specify a three-digit password of the account number 8. 000 - 999
209 Account Number 9 Password Specify a three-digit password of the account number 9. 000 - 999
210 Account Number 10 Password Specify a three-digit password of the account number 10. 000 - 999
Specify the maximum size of a copy job allowed for the account
301 Account Number 1 Copy Job Limit 0 - 60 (0 -60,000)
number 1.
Specify the maximum size of a copy job allowed for the account
302 Account Number 2 Copy Job Limit 0 - 60 (0 -60,000)
number 2.
Specify the maximum size of a copy job allowed for the account
303 Account Number 3 Copy Job Limit 0 - 60 (0 -60,000)
number 3.
Specify the maximum size of a copy job allowed for the account
304 Account Number 4 Copy Job Limit 0 - 60 (0 -60,000)
number 4.
Specify the maximum size of a copy job allowed for the account
305 Account Number 5 Copy Job Limit 0 - 60 (0 -60,000)
number 5.
Specify the maximum size of a copy job allowed for the account
306 Account Number 6 Copy Job Limit 0 - 60 (0 -60,000)
number 6.
Specify the maximum size of a copy job allowed for the account
307 Account Number 7 Copy Job Limit 0 - 60 (0 -60,000)
number 7.
Specify the maximum size of a copy job allowed for the account
308 Account Number 8 Copy Job Limit 0 - 60 (0 -60,000)
number 8.
Specify the maximum size of a copy job allowed for the account
309 Account Number 9 Copy Job Limit 0 - 60 (0 -60,000)
number 9.
Specify the maximum size of a copy job allowed for the account
310 Account Number 10 Copy Job Limit 0 - 60 (0 -60,000)
number 10.
Rajesh Pimpale
RTS (WEST)
Basic Operations of the Diagnostic Mode How to Input the Chain and Function
The following shows the Chain and Function input method in the Diagnostic Mode.
To clear the Chain/Function Code that was input, press the "C" button.
Both digits will be cleared, and you will be returned to the Code input screen.
When inputting the Function Code, pressing the [Start] button after inputting a Function Code
that is out of the specified range will transfer you to the initial screen of Function input.
Enter the Diagnostic Mode and check that the "C_ " (Chain Code input screen) is shown on the
display. The "_" should be blinking.
C _
C 1 2
Input Diagnostics
The Input Diagnostics can be used to check the status of the various sensors in the engine, IIT,
F _ and Trays.
Pressing the [Stop] button will stop the monitoring and return you to the Function Code input
screen. To resume the monitoring, press the [Start] button again.
Use the keypad to enter the 2-digit Function Code.
Chain Func Sub Contents of Data Meaning
09 07 XERO Toner Empty Sensor L: Toner available 05 20 IIT Carriage Motor High Move the Carriage in the
H: Toner depleted Speed scan scan direction at 80mm/
sec. NOTE: After the
10 23 PH Fuser Exit Sensor L: No paper
scan, the Carriage stops
H: Paper present
beyond the end position.
10 60 FUSER Nohad Fan Fail Monitor L: Able to monitor FUSER Pressing the [Start] but-
FAN FAIL ton again returns the Car-
H: Unable to monitor riage to the home
FUSER FAN FAIL position. After another
scan, the Carriage stops
Output Diagnostics beyond the end position.
Turn the power off and on
The Output Diagnostics can be used to operate and check the status of the various motors,
solenoids and clutches in the engine, IIT, and Trays. The operation can be enabled for every to return the Carriage to
component, and whether or not the component is operating properly can be determined by the home position.
checking the operation from outside.
05 21 IIT Carriage Motor High Move the Carriage
When a component is operating, "run" is displayed. Speed return toward home position at
80mm/sec. NOTE: See
05-20.
05 22 IIT Carriage Motor Low Move the Carriage in the
r u n Speed scan scan direction at 40mm/
sec. NOTE: See 05-20.
05 23 IIT Carriage Motor Low Move the Carriage
Pressing the [Stop] button will stop the operation of the component and return you to the Func- Speed return toward home position at
tion Code input screen.
40mm/sec. NOTE: See
05-20.
06 15 ROS ROS Motor ON ROS Motor Start & Stop
F 2 3 08 10 PH IOT Registration
Clutch
08 11 TRAY STM Feed Clutch
To resume the operation of the specified component, press the [Start] button again.
08 12 TRAY Tray1 Feed Clutch
Chain Func Sub Contents of Data Meaning
08 13 TRAY STM Feed Motor
04 01 PH IOT Motor ON 08 17 PH Bypass Solenoid
04 02 FUSER Nohad Fan Motor Fuser Fan changes from 09 04 XERO HVPS ON (LOW
(HIGH SPEED) Low to High speed VOLTAGE)
NOTE: Before running either of these test prints, you must check and make sure that the appli-
cable NVM settings are correct. See Summary of Program Functions.
r u n
Once the test print starts, an error code will be displayed if an error occurs while printing.
C 1
This can be used to check for the last 20 errors. This can be used to check the firmware versions of the Controller and the MCU.
Pressing the [Start] button will display the error codes, starting with the most recent error. Pressing the [Start] button will display the firmware version, starting from the highest order (left-
most) digit.
Once everything has been displayed, you will be returned to the Function Code input screen.
E 1
J 6 6
1
When the last error is displayed, press the [Start] key to return to the Function Code input F 1
a
2
screen.
Pressing the [Stop] key during the display will stop it and return you to the Function Code input
screen.
Pressing the [Start] button will display the serial number, starting from the highest order (left-
most) digit.
7 1 1
6 Once the whole serial number has been displayed, you will be returned to the Function Code
input screen.
F 1 2 9
5
8
F 3 1
6 4
7
0
Pressing the [Start] button will display the product code, starting from the highest order (left-
most) digit.
Once the whole product code has been displayed, you will be returned to the Function Code
input screen.
F _
20 58 Initialize MCU NVM Initialize Sets the initial value in the MCU's system data.
20 59 Initialize Clear Error History Clears the Error History.
20 60 Initialize MCU NVM Update Sets the initial value in additional system data between old and new MCU
versions.
Use "DIAG EXECUTE" command.
23 10 Test Print Test Print Executes test pattern printing.
23 01 Test Print Print Controller built-in pattern Prints the Controller built-in grid, using the following NVM settings:
1-Sided or 2-Sided: 23-20
Paper Source: 23-21
Number of prints: 23-27 (high-order digits) and
23-26 (low-order digits)
25 01 Check Display total print counter Displays the total print count (6 digits). The display is divided into 2
portions: the high-order digits and the low-order digits.
25 20 Check Display machine serial number Displays the machine serial number (10 digits). The display is divided into 4
portions: the highest-order digit, followed by 3 sets of 3 digits.
25 21 Check Display machine product code Displays the machine product code (8 digits). The display is divided into 3
portions: the 2 highest-order digits, followed by 2 sets of 3 digits.
29 50 Check Display Controller firmware version Displays the firmware version of the Controller. The display is divided into
3 portions, starting from the highest-order digit.
29 49 Check Display MCU firmware version Displays the firmware version of the MCU. The display is divided into 3
portions, starting from the highest-order digit.
40 01 Check Display Error History Displays the Error History, starting with the most recent error code.
The NVM Settings Mode allows you to check or change the value of each NVM setting.
Initially, the current value of the specified NVM item is shown as blinking.
3
Using the keypad to input a value shows the value as blinking.
3 1
3
Pressing the [C] button clears the value that was input and leaves the current value as blinking.
3
Pressing the [Start] button sets the value that was input, stops the blinking, and returns you to
the Function Code input screen after 2 seconds has passed.
3
If the [Start] button is pressed when "_" is displayed, or when the input value is outside the
range of possible settings, the input value is treated as invalid while the current value is shown
as blinking. You will then be returned to the Function Code input screen after 4 seconds has
passed.
NOTE: In the “CE Access” columns, “O” = yes and “X” = no.
CE
Access
Func Initial
Chain tion Sub Contents of Data Range Unit Value R W Init Remarks
20 43 PH SMH for Normal LEAD REGI 0~60 0.146 30 O O O Image input is delayed when Set Value is
ADJ mm increased.
20 45 PH DUP ALL SIZE for Normal 0~60 0.146 30 O O O Image input is delayed when Set Value is
LEAD REGI ADJ mm increased.
20 46 PH ALL TRAY - REGI LOOP 0~66 0.438 33 O O O Loop increases when Set Value is
TIMER mm increased.
20 47 PH TRAY1 for Normal Paper - 0~66 0.438 33 O O O Loop increases when Set Value is
REGI LOOP TIMER mm increased.
20 48 PH TRAY2 for Normal Paper - 0~66 0.438 33 O O O Loop increases when Set Value is
REGI LOOP TIMER mm increased.
20 49 PH SMH for Normal Paper - REGI 0~66 0.438 11 O O O Loop increases when Set Value is
LOOP TIMER mm increased.
20 51 PH DUP for Normal Paper - REGI 0~66 0.438 33 O O O Loop increases when Set Value is
LOOP TIMER mm increased.
21 09 HFSI Last 2 of Fuser discharging 0~99 1 0 O O X Only 0 clearance is possible in the write
Number mode.
("0 clearance" means all bytes change to 0
at the same time.)
21 19 HFSI 5th & 6th Fuser discharging 0~99 1 0 O O X Only 0 clearance is possible in the write
Number mode.
("0 clearance" means all bytes change to 0
at the same time.)
21 29 HFSI 3rd & 4th Fuser discharging 0~99 1 0 O O X Only 0 clearance is possible in the write
Number mode.
("0 clearance" means all bytes change to 0
at the same time.)
21 39 HFSI 1st 2 of Fuser discharging 0~3 1 0 O O X Only 0 clearance is possible in the write
Number mode.
("0 clearance" means all bytes change to 0
at the same time.)
23 20 PH Simplex/Duplex 0~1 1 O O O 0: Simplex
1: Duplex
29 05 HFSI Tray2 Last 2 Digits of Feed 0~99 1 0 O O X Only 0 clearance is possible in the write
Capacity (6 Digits) mode.
("0 clearance" means all bytes change to 0
at the same time.)
29 15 HFSI Tray2 5th & 6th Digits of Feed 0~99 1 0 O O X Only 0 clearance is possible in the write
Capacity (6 Digits) mode.
("0 clearance" means all bytes change to 0
at the same time.)
29 25 HFSI Tray2 3rd & 4th Digits of 0~99 1 0 O O X Only 0 clearance is possible in the write
Feed Capacity (6 Digits) mode.
("0 clearance" means all bytes change to 0
at the same time.)
29 09 HFSI MSI Last 2 Digits of Feed 0~99 1 0 O O X Only 0 clearance is possible in the write
Capacity (8 Digits) mode.
("0 clearance" means all bytes change to 0
at the same time.)
29 19 HFSI MSI 5th & 6th Digits of Feed 0~99 1 0 O O X Only 0 clearance is possible in the write
Capacity (8 Digits) mode.
("0 clearance" means all bytes change to 0
at the same time.)
29 29 HFSI MSI 3rd & 4th Digits of Feed 0~99 1 0 O O X Only 0 clearance is possible in the write
Capacity (8 Digits) mode.
("0 clearance" means all bytes change to 0
at the same time.)
29 39 HFSI MSI 1st 2 Digits of Feed 0~3 1 0 O O X Only 0 clearance is possible in the write
Capacity (8 Digits) mode.
("0 clearance" means all bytes change to 0
at the same time.)
30 04 Recycle Last 2 Digits of MSI Feed 0~99 1 0 O X X
Capacity (8 Digits)
30 14 Recycle 5th & 6th Digits of MSI Feed 0~99 1 0 O X X
Capacity (8 Digits)
30 24 Recycle 3rd & 4th Digits of MSI Feed 0~99 1 0 O X X
Capacity (8 Digits)
30 43 HFSI 3rd & 4th Digits of the number 0~99 1 0 O O X Only 0 clearance is possible in the write
of Sheets Reaching BIAS mode.
transfer Roll (8 Digits) ("0 clearance" means all bytes change to 0
at the same time.)
30 44 HFSI 1st Two Digits of the number 0~3 1 0 O O X Only 0 clearance is possible in the write
of Sheets Reaching BIAS mode.
transfer Roll (8 Digits) ("0 clearance" means all bytes change to 0
at the same time.)
30 61 Recycle Tray Feed Capacity MAX 0~1 1 0 O X X It is shown whether the Recycle Tray
Over Feed Capacity NVM was written more
than 4000000 times.
0: not exceed
1: exceeded.
30 62 Recycle IOT Starting Number MAX 0~1 1 0 O X X It is shown whether the IOT Starting
Over Number NVM was written more than
1000000 times.
0: not exceed
1: exceeded.
33 04 CRU CRU Remain 0~100 1% 100 O X X CRU Remain percentage
33 05 ESS IF UI Auto Clear Time 0~4 - 3 O O O 0=OFF(Disabled), 1=20sec
2=30sec, 3=60sec, 4=90sec
33 06 ESS IF Priority Paper Tray 1~3 - 1 O O O 1=Tray1
2=Tray2
3=MSI
33 07 ESS IF Document Type 1~3 - 1 O O O 1=Text
2=Text & Photo
3=Photo
33 08 ESS IF Density Adjustment 0~4 - 2 O O O 0=Lightest
1=Light
2=Normal
3=Dark
4=Darkest
Error Record in
Code Error Name/Explanation/I/O Diagnostic Codes/Check Items Error Log RAP BSD
Error Name
Tray1 F/O#1 SNR on JAM
Explanation
Timeout between Tray1 Feed Clutch ON and Tray1 Feed Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
• [08-07] Tray1 Feed Sensor
• [08-12] Tray1 Feed Clutch
Check Items
• Feed Roll or Retard Pad dirty, contaminated with paper dust, worn, or faulty
• Tray1 Feed Sensor dirty and Sensor Actuator deformed or damaged CH8.1
C1-1 • Paper damaged, not within specification, or not loaded correctly O -
Figure 1
• Foreign matter, burrs, or paper in the paper path
• Drive gear worn or damaged
• Tray1 Feed Clutch faulty
• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor
(PL 2.5)(REP 2.5.1).
– Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and LVPS J501-6 ( P/J501)
– Wire between Tray 1 Feed Sensor J158-2 and LVPS J501-7
– Wire between Tray 1 Feed Sensor J158-1 and LVPS J501-8
• Replace the Tray1 Feed Clutch (PL 2.2) (REP 2.2.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor
(PL 2.5) (REP 2.5.1).
– Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and STM PWB J501-6 ( P/J501)
– Wire between Tray 1 Feed Sensor J158-2 and STM PWB J501-7
– Wire between Tray 1 Feed Sensor J158-1 and STM PWB J501-8
• Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Error Name
F/O#2 SNR Static JAM
Explanation
STM Feed Sensor ON is detected during standby.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[08-06] STM Feed Sensor
Check Items
• STM Feed Sensor dirty and Sensor Actuator deformed or damaged CH8.2
C8-2 O -
Figure 2
• Foreign matter, burrs, or paper in the paper path
• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Feed Sensor (PL
11.5) (REP 11.5.1).
– Wire between STM Feed Sensor J172-3 ( P/J172) and STM PWB J542-6 ( P/J542)
– Wire between STM Feed Sensor J172-2 and STM PWB J542-7
– Wire between STM Feed Sensor J172-1 and STM PWB J542-8
• Replace the STM PWB (PL 11.5) (REP 11.5.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name
CPM Image Lost
Explanation
E0-1 O - -
During a copy job in CMP Priority Mode, it is detected that the paper containing an image cannot be output after the image is deleted.
Check Items
Press the [Stop] button on the Control Panel.
• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the IOT Registration Sen-
sor (PL 2.9).
– Wire between Tray 1 Feed Sensor J156-3 ( P/J156) and LVPS J503-1 ( P/J503)
– Wire between Tray 1 Feed Sensor J156-2 and LVPS J503-2
– Wire between Tray 1 Feed Sensor J156-1 and LVPS J503-3
• Replace the AIOC PWB (PL 8.1)(REP 8.1.1).
Error Name
Exit SNR JAM
Explanation
Fuser Exit Sensor ON is detected during standby.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[10-23] Fuser Exit Sensor
Check Items
• Fuser Exit Sensor dirty and Sensor Actuator deformed or damaged CH10.2
E3-6 O -
Figure 2
• Foreign matter, burrs, or paper in the paper path
• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Fuser Exit Sensor (PL
6.2).
– Wire between Fuser Exit Sensor J153-3 ( P/J153) and LVPS J505-1 ( P/J505)
– Wire between Fuser Exit Sensor J153-2 and LVPS J505-2
– Wire between Fuser Exit Sensor J153-1 and LVPS J505-3
• Replace the AIOC PWB (PL 8.1) (REP 8.1.1).