What do we mean by a self-directed work force, and how will we know when we get

there? For me, the answer is when our coordinators are true delegators. For example,
if an extrusion line decides to make a change in the water temperature used to cool
the extruded pipe, a coordinator in a delegator role would support their right to
experiment with this improvement, even if he disagreed. Wrong decisions cannot affect
workers’ take-home pay—if it did, everyon