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    Interview Skills (Technical) : Answers

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    gautam
    The document contains interview questions for a technical networking role. It asks about the candidate's job profile and responsibilities, typical daily activities, clients and network topologies, team structure, number of branches and users, how work is assigned, troubleshooting approach, service level agreements for resolving issues, escalation process, success rate in resolving tickets, most difficult issue faced, and activities done on a daily basis. It then provides sample answers describing activities like network monitoring, ISP coordination, cabling, configuration changes, VPN setup, IP phone management, backups, health checks, upgrading knowledge, testing new technologies, change management, device replacement, and network planning.

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    Interview Skills (Technical) : Answers

    Uploaded by

    gautam
    8 views2 pages
    The document contains interview questions for a technical networking role. It asks about the candidate's job profile and responsibilities, typical daily activities, clients and network topologies, team structure, number of branches and users, how work is assigned, troubleshooting approach, service level agreements for resolving issues, escalation process, success rate in resolving tickets, most difficult issue faced, and activities done on a daily basis. It then provides sample answers describing activities like network monitoring, ISP coordination, cabling, configuration changes, VPN setup, IP phone management, backups, health checks, upgrading knowledge, testing new technologies, change management, device replacement, and network planning.

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    Interview

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    Interview Skills Technical

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    The document contains interview questions for a technical networking role. It asks about the candidate's job profile and responsibilities, typical daily activities, clients and network topologies, team structure, number of branches and users, how work is assigned, troubleshooting approach, service level agreements for resolving issues, escalation process, success rate in resolving tickets, most difficult issue faced, and activities done on a daily basis. It then provides sample answers describing activities like network monitoring, ISP coordination, cabling, configuration changes, VPN setup, IP phone management, backups, health checks, upgrading knowledge, testing new technologies, change management, device replacement, and network planning.

    Copyright:

    © All Rights Reserved
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    8 views2 pages

    Interview Skills (Technical) : Answers

    Uploaded by

    gautam
    The document contains interview questions for a technical networking role. It asks about the candidate's job profile and responsibilities, typical daily activities, clients and network topologies, team structure, number of branches and users, how work is assigned, troubleshooting approach, service level agreements for resolving issues, escalation process, success rate in resolving tickets, most difficult issue faced, and activities done on a daily basis. It then provides sample answers describing activities like network monitoring, ISP coordination, cabling, configuration changes, VPN setup, IP phone management, backups, health checks, upgrading knowledge, testing new technologies, change management, device replacement, and network planning.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 2

    Interview Skills (technical)

    What is your job profile (KRA)

    What is your day do day activity

    Which are your clients and their network topology and diagram

    What is the hierarchy or team size of your department

    How many branches and users in each branch/where is HO

    Who assigns you work and how do you come to know about case/ticket

    What is your approach for solving problems or

    What is first thing you do when you some case/ticket is reported

    How much time do you spend in solving a particular issue (SLA)

    What do you do when you are not able to solve a case/ticket

    How many case/ticket (out of 10) you are able to solve

    What was the most difficult case/ticket that you ever faced and how did you tackle it

    What is your day do day activity (you don’t do everything everyday)

    Answers
    Network monitoring

    ISP co-ordination (internet, WAN issues) SPOC

    Cabling/LAN port/Switch issues

    Config changes in Routers/Switches/Firewalls (ACL, NAT, Route, VLAN creation and modification)

    VPN (S2S and Remote access request from users)

    IP phones (numbers change, forwarding, call routing, conferencing, Voice Mail, CME/CUCME config)

    Backup of config and IOS/up gradation of IOS

    Health check of entire network (proactive vs reactive). Trying to get new ideas to improve network

    Upgrade your knowledge through internet (for company, not for me)
    Test for something new which can improve the CPU performance/effective bandwidth utilization/secure
    the network/fast data transfer/reduce latency/better routing/

    Change control management – changes on Friday night after approval/roll back if things did not work
    and re-check that everything is working fine after roll back

    ITIL

    Device replacement - Check device before putting in Real network (STP, VTP, VLAN, Switchports)

    Exchange/RMA of faulty device

    HSRP/VRRP config consideration

    Planning of network

    POC with vendor/OEM

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