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Chapter 5 - Case 1 - On The Cost Being Nice
Chapter 5 - Case 1 - On The Cost Being Nice
CONSCIEN-
TIOUSNESS
AGREE-
STABILITY
ABLENESS
THE PERSONALITY
BIG MODEL
EXTRA-
VERSION EMOTIONAL
OPENNESS
AGREEABLE
PEOPLE
Case :
Agreeable individual potentially has lower earning
OR
?
AGREEABLE EMPLOYEES OR TOP PERFORMERS ?
WEAK WEAK
NESS NESS
Good at teamwork,
Respectful, Self focused,
Assertive, Poor at decision maker, Competitive, Careless,
Dedicated and Can’t deliver bad news, Target oriented, Narcissism, Seek
Less likely to Effective, out prestige, Could
committed to the
aggressively negotiate, Create a non
organization, Ready Optimism ,
Passive in conflict harmonious
to work, Help situations, Less boastful Self driven,
others, Caring and relationship in
about their Persistence
sociable workplace, Tend to
achievement, Lower
focus only on
drive to emerge as
leaders, Lower degrees
personal goal, Are
of proactive task work horses,
STRE behaviours
STRE Overachievera
NGTH NGTH
AGREEABLE EMPLOYEES OR TOP PERFORMERS ?
EMPLOYER
TOP PERFORMERS AGREEABLE EMPLOYEES
UNCONSISTENT
PASSIVE IN
HANDLING CONFLICT
DIFFICULTY IN GIVING
CONSTRUCTIVE CRITICS
WHATS THE IMPLICATION FOR ORGANIZATION ?
1 Less Aggressive in
Negotiation Salaries
2 Lower Drive to
Emerge as Leaders
1
“People ranking high on
2“In other words,
3 “The cooperative nature
agreeableness and extra individuals who plan to of agreeable individuals
version personality traits do teamwork and leads to success in
are more likely to excell in customer service in their businesses where
non-profit making and future careers might teamwork and customer
helping careers in their need higher scores in service are related.”
life.” (Hussain, et. al. Agreeableness (Alsiwailem & Elnaga.
2011) dimension.” (Lei. 2015) 2016)
Implication
Agreeable people more likely will be doing certain occupation that involves caring or helping
other people, require high interpersonal skill, and team-based work.
WHERE ARE AGREEABLE EMPLOYEES MORE LIKELY WILL BE FOUND ?
Note: Those occupations above are only examples, It does not mean that agreeable people only found in these jobs.