About BSI

Business Partner of Choice.

 About BSI Group Relevant
We’re the business standards company
that helps organizations by improving
Reasons to Choose BSI
performance, managing risk more
BSI, by Royal Charter is the business standards company that
helps organizations all over the world make excellence a habit
effectively and enabling sustainable
growth.
The BSI Assurance Mark.
through standards creation, system certification, supplier BSI Assurance Mark provides international recognition,
verification and training activities that help organizations Over 100 years’ experience associating your organization with excellence and best
manage risk, reduce costs and ensure sustainability. The world’s first National Standards Body practice, and provides credibility to your key marketing
and a founding member of ISO. messages.
As the world’s most experienced Standards Body and founding
member of ISO, BSI leads the way in originating many of Leading Global Standards Creation Body
the world’s most recognized standards, including ISO 9001 We shape British (BS), European (EN),
Quality Management, ISO 14001 Environmental Management, International (ISO), Publically Available
BS OHSAS 18001 Health & Safety Management, ISO 22301 Specifications (PAS) and Private
Business Continuity Management, ISO 27001 Information Standards.
Security, ISO 50001 Energy Management, ISO 14046 Water
Footprint, PAS 7000 Supplier Pre-qualification and BS 10500 Our Assessors
Anti-bribery. BSI invests heavily in recruiting and
developing the best asessors, who
We have 68 offices in 28 countries around the world. score, on average, 9.2/10 in our Global
Client Satisfaction Survey.
•E
 xperienced: The world’s first National Standards Body,
established in 1901 and founding member of ISO Our credo
‘Making Excellence a Habit’ is our
• Thought Leaders: Shaped the world’s most adopted commitment to excellence in client
standards, including ISO 9001, ISO 14001, OHSAS 18001 service and innovation.

• T rusted: We’re a Royal Charter Company and the UK Industry thought leader
National Standards Body We continue to shape the world’s most
widely adopted business standards.
• L eading Global Standards Creation Body: British, European,
ISO, Public, and Private
Where didstandards
the Trusted
A Royal Charter Company that re-invests
 pecialist BSI
•S Focus:Kitemark™
Standards Creation, originate?
Training and its profits to create new standards and
Certification
In 1903 the need to demonstrate improve clients’ experience of working
that products were ‘up to standard’ with BSI.
sparked interest with Sir John
•G
 lobal Network: 80,000 clients
BSI Kitemark a mark
Wolfe-Barry, the instigator inyou
of excellence
™
of the first 182
can countries worldwide

BSI committee and the designer of

Global network
TRU T
London’s Tower Bridge. He sketched
the letters B, S and V representing We help you grow internationally and
that a product is verified to a British
Where did the
BSI Kitemark™ originate? Standard. The drawing created the
manage compliance throughout your
In 1903 the need to demonstrate
that products were ‘up to standard’
In 1903
Britishthe need
Standard Markto thatdemonstrate
was first that
products were ‘up global supply chain.
sparked interest with Sir John
Wolfe-Barry, the instigator of the first to used on tramway
standard’ rails. interest with Sir
sparked John Wolfe-Barry,
BSI committee and the designer of

the instigator of the first BSI committee and the designer

London’s Tower Bridge. He sketched
the letters B, S and V representing
that a product is verified to a British
Standard. The drawing created the The British Standard Mark is now known as the
British Standard Mark that was first
used on tramway rails. of London’s
BSI Kitemark™ Tower
- one ofBridge. He sketched
the most recognized the letters B, S
symbols of
and V representing
The British Standard Mark is now known as the
that
quality, trust
BSI Kitemark™ - one of the most recognized symbols of a product
and safety is verified to a British Standard
in the world.
quality, trust and safety in the world.

symbolizing trust and confidence.

British Standards Verification

For more information visit bsigroup.com/en-au

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British Standards Verification
For more information visit bsigroup.com/en-au
 Motivations for Certification
We polled our customers to further understand what motivates
them to obtain and retain their certification. How do customers
anticipate that they will benefit from assessments.

The results are as follows*:

Inspire trust in your business 64%

Improve your products or services 58%

Comply with regulations 57%

Reduce likelihood of mistakes 55%

Increase your competitive edge 54%

Our Client Promise Attract new customers 53%

Manage business risk 48%

As BSI brand ambassadors, we’ll act ethically and share our knowledge and expertise to give
you the highest level of service. We’ll keep you informed on standards updates with the latest Protecting your business 45%
information and service offerings to help you make excellence a habit.
Reduce waste / defects 35%
We’re committed to:
Improve employee satisfaction 24%
• Understanding your needs and keeping you updated with the latest industry information and
Move into new markets 24%
service offerings which can help improve performance, reduce cost and ensure the resilience
of your organization
Reduce your business costs 22%
• Providing support staff who will respond to your questions or requests within one business Check suppliers’ products are ok 17%
day - and a Client Care Representative who will ensure you have the support you need Our Net Promoter
Make the products compatible 12% Score is 51, equating
• Listening to you and including your time frames in all scheduling and audit activities
with a “World Class”
Make exporting easier 11%
• Ensuring the information you entrust to us remains confidential at all times rating
• Providing you with a high quality, accurate report, within five days of your audit from a highly
competent auditing expert 10% 20% 30% 40% 50% 60% 70%
% of clients
• Booking assessments at least three months in advance
*Source: BSI Customer Survey all responses from 2012 to 2016

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 Roadmap to Achieving Certification BSI Certification Program
Understand Prepare Implement
BSI Client
Providing excellence across all sectors
Training Quality Internal
Gap ISO/TS 16949 OHSAS 18001 AS 9100
on standard Document Auditor
Analysis
requirement Development Training BS 10125 ISO 39001 ISO 22301
Automotive ISO 9001 RAWS BS 10500
Review
& Aerospace ISO 14001 PAS 7000 PAS 2060
BSI Client BSI Client BSI Client
Standards Internal Management
Implementation Audit Review
ISO 9001 Kitemark SA 8000
Assess ISO 14001 CE Marking ISO 26000
Construction &
OHSAS 18001 ISO 39001
Manufacturing ISO 14051 MFCA PAS 7000
Stage 1 Stage 2
Pre-assessment
Assessment Assessment

Promote Assess ISO 13485 GMP ISO 14001

ISO 14971 CE Marking OHSAS 18001
Continuing
ISO 50001 ISO 27799 PAS 7000
Certificate Healthcare ISO 31000 ISO 9001
Assessment Re-assessment
Issue Client
Visit
Every year Every 3rd year
HACCP & GMP ISO 50001 ISO 14051 MFCA ISO 9001
Understand Internal Audit Lead Reviewers recommendation.
Training on standard requirement Client conducts an internal audit of their • If your organization has a satisfactory FSSC 22000 SQF RSPO ISO 14001
Organizations need to have the knowledge, management system. They must examine their management system in place and no major ISO 22000 GlobalGAP Gluten-Free OHSAS 18001
skills and capability to support a Standard own processes and procedures in terms of non- conformities are identified, then you will
beyond the certification review. BSI can provide effectiveness. recommended for certification. Food GMP/GHP BRC PAS 96 PAS 7000
you with: • Minor non-conformities should not preclude the
• Public training courses Management Review issue of a certificate as long as adequate
• In-house training courses Client to discuss the future of their corrective action plan is proposed in writing
• Customized training solutions management system with their senior before the Independent Report Review is
management about the strengths and completed. ISO/IEC 20000 ISO 31000 Security C-TPAT PAS 7000
Prepare weaknesses of the system to identify areas for • A major non-conformity will result in delayed ISO/IEC 27001 ISO 50001 ISO 9001 CSA Star
Gap Analysis continual improvement. certification and must be actioned and
The BSI on-site gap analysis highlights the closed out within 3 months so as to allow a TL 9000 ISO 39001 ISO 14001 ISO 27018
Assess recommendation for cerification.
“gaps” that exist and the steps that need to be Pre-assessment IT ISO 22301 CSR EICC OHSAS 18001
taken to move from a current inadequate state A BSI pre-assessment audit done prior to and
to a desired operational state. It provides the Continuing Assessment Visit (CAV)
outside the formal scope of certification to • A routine surveillance visit which every 4, 6
roadmap to achieve your objectives. identify areas that need more work whilst also or 12 months cycles over a three year period
Implement preparing key employees for the eventual audit. to monitor and evaluate continuing systems ISO 9001 ISO 14064 Carbon ISO 14051 CSR Security
Quality Document Development A useful audit to rehearse, align and de-bug performance.
Based on the training that was conducted by our system. • An assessment report which is based on ISO 14001 PAS 2050 Carbon MFCA PAS 7000
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BSI, the client reviews their own management
Stage 1 Assessment: Document Review
Auditor recommendation and your risk level will
Mining and OHSAS 18001 PAS 2060 Carbon BS 42020 Bio SA 8000
system and evaluates their alignment to the be provided.
Standard. The client must look at their existing • An on site assessment to review Infrastructure ISO 50001 ISO 14046 Water SRA ISO 26000
policies and procedures and modifies them to documentation in use and to undertake Re-assessment
comply with international best-practice. preliminary brief reviews and interviews with • Re-certification of your management system
key personnel. is required every three years after the initial
Internal Auditor Training • The assessor will evaluate the management certification and covers a comprehensive review
Regular internal audits against the system system implementation in the context of the of the whole system.
ISO/IEC 27001 ISO 27005 ISO 9001
are in the requirements of the Standard. BSI organizations policies and objectives. • It may include an additonal Stage 1 review SIA ACS ISO 22301 BCM ISO 14001
can train your employees to conduct effective • Identify any major weaknesses in the system. where significant problems have been
internal audits. • A comprehensive assessment report and encounterd during the course of the Professional and Cloud Security Security C-TPAT OHSAS 18001
recommendations will beprovided. certification cycle. Financial Services BS 10012 PCI-DSS PAS 7000
Review Stage 2 Assessment: Run-through of the Promote
Standards Implementation implemented systems Certificate Issue
Client must ensure that their employees are • Determines whether the implemented system A certificate is provided to your organization
adopting the new protocols and procedures conforms to the relevant Standard(s) in recognition of your achievement of 7
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in-line of the standards. • Certification is dependent upon management complying with international best practice
review and approval of the report as well as the standards.
 Organizational Resilience
Organizational Resilience is “the ability of an organization to anticipate,
prepare for, respond and adapt to incremental change and sudden disruptions
in order to survive and prosper.” Mastering Organizational Resilience ensures
that your organization will continue to be a success. Organizational Resilience
addresses three key domains:
Operational Resilience
Operational Resilience focuses on identifying operational improvements,
including performance and sustainability, across its products/services and
processes in order to meet the needs of its customer, through to how it values
its people and governs itself.

Operational Resilience ISO 9001 The world’s most recognized ISO 14001 The world’s most recognized
Quality Quality Management Environmental Environmental Management
Focuses on an organization identifying operational improvements, Management System Standard Management System Standard
including performance and sustainability across its products, services
OHSAS 18001 ISO 13485 Good Manufacturing
and processes. Occupational OH&S Global Best-Practice Medical Practice (GMP) for Medical
Health & Safety Devices Devices

Supply Chain Resilience ISO 20252

The International Standard
ISO 55001 International best-practice
Market and Social Asset for managing physical
The ability to quantify and mitigate supply chain risk, including Research
for Market Research
Management assets
procurement, manufacturing, transportation and sales lifecycle,
The world’s most recognized AS 9100
minimizing disruption impact, protecting an organization from financial ISO/TS 29001
Oil and Gas Oil and Gas management Aerospace Quality management for
the Aerospace sector
and reputational exposures. Quality Standard Quality

ISO 50001 The world’s most recognized SA 8000

Manage human rights and
Energy Energy Management System Social
Information Resilience Management Standard Responsibility
working conditions

Is the management of an organization’s information including physical,

The pioneer Sustainable ISO 31000
intellectual and digital, from source to destruction allowing stakeholders ISO 20121
Events Management Risk
Mitigate and manage your
Sustainable organizational risk
to store, access and use information securely and effectively. Events Standard Management

BS 10500 Demonstrate your ISO 39001 The world’s first Road

Anti-Bribery commitment to Anti-Bribery Road Traffic Traffic Safety Management
Management Management Safety Standard

UAL IMPROVEME PAS 2050 Demonstrate your TISSE 2012 Perform at the height
NTIN NT
CO Standard for of customer service and
Product Carbon commitment to carbon
TIONAL RESILIEN Speak to us, and we can identify 8
3 Footprinting offset Service Excellence improve your business
ERA CE
OP
how to make your organization
more resilient. Ensure your sustainability PAS 2060 Carbon
T

AD
US

SRA Sustainabilty Prove your business’s

APT
ROB

reporting is aligned with Neutrality/GHG

PRODUCT PROCESS Carbon Neutrality
IVE

Report Assurance Global Best-practice Emissions

Organizational Maturity Analysis - Self Discovery
INFOR M

IE N C E

Resilience
DIS/ISO 14046 The International Standard ISO 14064 Accurate emissions
GAP Assessment - Reality Check
ESIL

Water to address your water GHG Emissions data helps prove your
ATI

NR
O

Implementation Plan - Prioritization Footprinting footprint impact Verification sustainability efforts

N

AI
RE

SI
CH

LIE PEOPLE
Y
NC PL
E SU
P Capacity Building - Execution
A GIL E
ISO 14051 Demonstrate your ISO/TS 16949 Improve your product
Validate and Reporting Material Flow commitment to carbon Automative quality for the automative
Cost Accounting offset Quality industry

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 Supply Chain Resilience
BSI VerifEyeTM Profile Directory.
The BSI VerifEye™ Directory was developed in response to
industry demand for greater visibility and traceability. A
trusted BSI VerifEye™ profile turns your certifications, site
photos, and business credentials into a positive marketing
tool, providing trust and confidence.
• Inspires trust in your business with a verified profile
• Promote your products and services globally
• Find new clients and markets
• Invite your suppliers to join the BSI VerifEye™ Directory to
gain greater visibility and know who you are dealing with
SCREEN Intelligence.
Supply Chain Solutions
The key to identifying and managing risk in the supply chain is intelligence,
compliance tools and supplier verification audits. It is not uncommon
Showcase your credentials
that organizations have difficulty identifying all of their direct suppliers
making it challenging to ensure continued smooth production but also
protect overall reputational and brand risk. Using a good supplier audit
program will help identify the highest risk suppliers to focus on upfront.
Manufacturers generally look for assurances from their supplier base that
they are adhering to the requirements they have set forward, such as quality
agreements, environmental compliance, corporate social responsibility and
human rights, bribery and corruption, import compliace and trade security,
business continuity and behavioural compliace.
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SCREEN Determine Country Risk using our web-based intelligence Or

SELECT a country by clicking on a location on the world map
BSI offer a comprehensive tool kit to:
platform with Country Risk Maps for social, environmental
Supply Chain Risk Exposure Evaluation Network

• Better understand supply chain risk

and security issues. This web-based tool assists companies
in identifying and understanding their supply chain security, • Implement appropriate controls
business continuity and corporate social responsibility • Improve performance
needs and threats. • Protect your brand

Supplier Compliance Manager. BSI Supply Verification.
Supplier Compliance Manager® is our web-based audit On-site verifications based on Client specific or BSI specific standards or checklist:
platform which manages Supplier Profiles, Audit Schedules, 1. Pre-qualification audits (PAS 7000)
Reporting, CAPA Process, Risk Assessment and dashboards 2. Social compliance audit (e.g. SA 8000, BSCI, SEDEX, EICC and other client specific
for benchmarking and KPI analysis. Features include a programs)
3. Environmental audit
checklist builder, a risk profile calculator, on-demand 4. Food audits (ISO 22000, HACCP)
reporting and risk analysis tools. 5. Quality Audit
6. Security (C-TPAT) audit
7. Bespoke customer audits

BSI Verify Enabling supply chain [Customs Trade Protection

Security - CTPAT
Profile visibility Against Terrorism]

2nd Party Auditing against

Social Compliance [SA 8000, BSCI, Sedex, EICC Client-Specific
specific and customized
Audits and Client Specific] Supplier Audits
schemes

PAS 7000
Ensure your supply chain
Supplier
meets global best practice
Pre-qualification

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 Information Resilience Product Certification
Information Resilience is the management of an organization’s information
Give customers confidence in your product with BSI’s Product Certification.
throughout its lifecycle, from source to destruction. Effective Information
Security allows users to store, access and use information securely and
effectively. Product Certification is invaluable to any business in today’s competitive
market where quality, excellence and adherence to rigorous Standards are
ISO/IEC 27001 The world’s most popular ISO 22301 Managing risk of business
Information Information Management
Business
distribution to ensure its
critical. BSI specializes in Product Certification of the following schemes
Continuity
Security System Management continuity globally:
ISO/IEC 20000 The world’s most recognized
CSA Star Certification for Cloud

IT Service IT Service Management
Certification Service Providers
Management Standard Benchmark Product Certification.
The Benchmark is a registered certification mark owned and operated
BIM: Building Building Information
Information by BSI. It’s highly recognized and respected as a symbol of quality and
Modelling (BIM) Verification
Modelling safety. A product bearing this mark indicates that BSI has conducted a
rigorous audit of its manufacture and production, and symbolizes that the

Food Schemes
product complies with the appropriate International Standard. Benchmark
schemes are available for a wide range of products including fire and
safety equipment, construction and building materials, children’s products,
automotive and Personal Protective Equipment.

We’re the world’s leading provider of food safety, quality and sustainability
training and certification. From HACCP & GMP to retailers standards, we’ll help
you meet customer requirements and ensure your food products meet global
best practice.
BSI KitemarkTM.
A comprehensive criteria
BSI HACCP & GMP FSSC 22000 The world’s fastest growing The BSI Kitemark™ is a registered certification mark owned and operated
applicable to every stage
Criteria Standards food certification by BSI. It is one of the most recognised symbols of quality and safety and
of the food supply chain
offers true value to consumers, businesses and procurement practices. BSI
Good manufacturing Kitemark™ is available for many industries and sectors, including automotive,
Safe, Quality Food ISO 22000 construction, electrical, emergency lighting and luminairies, energy, IT and
SQF Food Safety
practices for all sectors
Certification
of the food industry digital transations, Personal Protective Equipment and more.

BRC British Retail Consortium A Good Agricultural

Global standards for retail supply GlobalGAP
Practices standard
Standards

Food safety and

PAS 96 Protect and defend food and
Freshcare environmental certification
drink from deliberate attack
(TACCP)
for fresh produce
CE Marking.
Woolworths Quality
BSI can help you gain easier access into the European market by ensuring
RSPO Sustainable Palm Oil WQA
Certification Assurance Program your product meets all the CE mark requirements. CE marking allows you to
sell your product in the countries of the European Economic Area (EEA). By
implementing the requirements you may also find that your product is safer
Spotless Food Safety Gluten-Free and more reliable, therefore reduce the risk of customer dissatisfaction.
Produce safe and reliable
Spotless Standard for Suppliers Certification
gluten-free products
Program

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 Business Improvement BSI Training Academy
Solutions
We understand business success starts with people. We’ve
assessed thousands of businesses, so we can genuinely
benchmark performance. We’ve also trained many auditors
Without constant improvement and attention, standards can easily slip.
who carry out these assessments so we can take you from
Our Action Manager and Entropy Compliance solutions offer either a 113,000 beginner to expert - quickly.
modular or complete management system solution. BSI Training Academy
delegates in 2015

BSI is an industry thought leader in training to international
British Standards Online (BSOL). compliance standards. Our training experts provide top quality
Our web-based Standards database (BSOL), provides access to over 60,000 training to organizations of all sizes and sectors. We’re one of
standards including British (BS), European(EN), International (ISO,IEC) and the world’s leading providers of business improvement training,
public standards (PAS). offering a range of solutions to keep your staff qualified and
• 24/7 online access available 80,000 updated. In 2015, we trained 113,000 people globally and
• Tailor made collections from as little as 10 standards Customers worldwide
• D aily auto updates and personalized ‘My notifications’ email alert service’
achieved a satisfaction rate of 99.5%.
• Tablet compatible
We aim to be first to market to keep your business relevant
and provide you with the opportunity to enjoy first mover
advantage by adopting new standards. From understanding
10,000
how a standard can help your business, to implementing,
Industry experts
Capacity Building Transition Program. dedicated to your monitoring and auditing your compliance to that standard, we
success
can support you all the way.
Our combined training and a gap assessment program ensures your
Capacity organization is in the best possible position to meet the requirements of
Building the new standard. Our step-by-step approach has been designed to help you As a global standards creator, we know how to educate clients
understand, plan, implement and embed the new standard. in their use and effective implementation. Our training based on
90% Accelerated Learning, which is proven to speed up and enhance
Academy alumni that learning. Our tutors are qualified, specialized and recognized
would recommend BSI as industry leaders. We offer public training courses, in-house
Training
courses and customized training solutions.
EntropyTM.
Composed of five core modules, Entropy allows users to add and integrate any
How BSI Helps Organizations embed excellence
number of disciplines into their management process and provides framework
for organizations to efficiently manage risk, quality, and sustainability. Shape Share Embed Assess Support
• Improves current management • Reduce time, costs and risk
BSI, together with We share these Our trainers Our assessors Most importantly,
system performance across multiple • Identifies trends and provides independent experts, standards in the transfer the understand we support you with
locations warning of non-conformance and tackles the issues of today format you need for knowledge your your business and the knowledge and tools
• Provides greater control of your potentially costly failures and tomorrow by shaping your organization, people need to give you proven you need to recognize
the standards of excellence enabling dynamic embed excellence ways of measuring excellence and keep
people, processes, and systems • Allows for quicker and easier across products, business integration of daily. excellence, so you can excelling every day.
• Provides greater visibility of critical collection, capture and reporting on processes and digital content. promote it confidently
information data business potential. to your stakeholders.
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 BSI VerifEyeTM Profile Directory Where we operate
Enabling Supply Chain Visibility 76 offices worldwide.

We work for organizations all over the world, and when we

say “we work” we don’t just mean we are contracted by those
companies. We mean the standards we help you embed work
Clients in 182 – day in, day out.

countries BSI works in partnership with industry experts, government

across bodies, trade associations and consumer groups to gain the
widest possible market and industry view and shape the
The BSI VerifEye™ Directory was developed in response to the industry demand for
greater visibility and traceability.
128,000 sites. definitive standards of excellence for the challenges facing
organizations today.
Your trusted BSI VerifEye™ profile weblink turns your certifications, site photos, and
business credentials into a positive marketing tool, providing trust and confidence. We talk with, and listen to clients every day, asking them what
they want and how satisfied they are with our products and
• Inspires trust in your business with a verified profile services, so that we make sure we’re meeting their expectations
• Promote your products and services globally and giving them the opportunity to tell us their thoughts.
• Find new clients and markets
• Manage the living profile and traceability of your supplier
The many different sectors we help include:
Show off your site facilities Construction, medical devices, aerospace and automotive, commerce and finance,
education, agriculture, manufacturing, mining and materials, information technology
Showcase your credentials Display your capabilities
and communication. BSI is managed from three geographical regions: EMEA (Europe,
the Middle East and Africa), the Americas and Asia Pacific.

Talk to us if
Flag your location you’d like more
information about
the BSI VerifEyeTM
profile
Outside our global headquarters in Chiswick, London and our EMEA headquarters in
Milton Keynes, UK we have offices in eight other European countries and four more in
the Middle East. Our Americas headquarters is in Reston, VA near Washington DC, US.
We also have offices in Canada, Brazil and Mexico. Our Asia Pacific management team
is based in Hong Kong and we have offices in 11 other Asia Pacific countries stretching
Display your certification
from Japan to Australia.

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 37,384
80,000 182 76 offices 3 regional standards
Clients Countries worldwide hubs published

BSI/AboutBSI/V5/October 2016

PT. BSI Group Indonesia

Talavera Office Suite 20th Floor, Suite #01-06
Jl. TB Simatupang Kav. 22-26 Cilandak,
Jakarta Selatan, DKI Jakarta 12430
© BSI Group

P : +62 21 806 49 600, +62 21 22767 809

F : +62 21 2276 8 271
E : info.indonesia@bsigroup.com