Checking - into the Future of Hiring

Checking - into the

Future of Hiring
_____________________
OY
OYO Rooms Case Study

ABOUT OYO ROOMS

KEY HIGHLIGHTS
OYO Rooms (Oyo) is India’s largest hospitality company, operating in
more than 6 countries in Asia with more than 8500 hotels in 230
300+ cities. The hotel network offers standardized and hassle-free stay
Positions closed every month experiences at an unmatched price. With a revenue of INR 2600
crores (2017), the company has clocked in 40,00,000+ room nights
1100+ since its inception in 2013. As a part of its Unique Selling
Hiring drives managed across Proposition (USP), it had introduced pioneering technology by
India offering a simple 3-click process for making a hotel reservation,
providing an unparallel customer experience.
3x
Ramp up in permanent hires THE BUSINESS NEED
annually
Oyo Rooms was looking for an efficient and tightly controlled Talent
55+ Acquisition and Retention strategy to generate stronger financial
locations managed for hiring metrics and increased productivity. The company was looking for an
across India agile talent acquisition solution which can scale to match
company's fast growth and raise the Satisfaction level amongst the
hiring managers.

1 www.peoplestrong.com | marketing@peoplestrong.com
 Checking - into the Future of Hiring

THE SOLUTION
Being a fast-growing hotel network, it was critical for • Ensured TAT adherence with regular process
Oyo Rooms to identify and recruit right mix of talent checks to avoid penalties
rigorously while focusing on productivity and employee
Flexible Staffing Structures
satisfaction. After rigorous evaluation, they chose to
partner with PeopleStrong’s Recruitment Solutions • Developed a flexible scale-up/scale-down
which helped them in following ways: mechanism
Improved Funnel for Talent supply
• Plugged in resource-gaps by utilizing Interns as
• Added new candidate sourcing techniques to gig-workers
increase reach such as bulk e-mailers and SMSs
• Iimproved hiring manager satisfaction by killing
• Targeted Employee referral scheme launched to
high ageing positions
attract best talent by providing monetary and
non-monetary benefits to employees Strong Governance
• Re-evaluated vendors and freelancers and ensured • Streamlined engagements with staffing leaders
that non-performing sources were removed through daily dashboards, daily huddles and
• Performed aggressive candidate referencing by weekly review meetings
onsite recruiters which improved number of
• Did Failure Mode Effect Analysis (FMEA) with
shortlisted candidates
Enhanced Monitoring Metrics process accuracy scores at 95% to ensure best in
class quality and process control
• Improved process efficiency by tying the
• Launched Incentive Kicker to motivate top
recruitment results of Service Level Contracts
(SLAs) to Key Performance Indicators (KPI)s performers

RESULTS DELIVERED

ABOUT PEOPLESTRONG
PeopleStrong is the largest HR Technology and Talent Acquisition solutions company in India. For a decade now, our
technology solutions and services have been enriching experiences at work for 700,000+ users at 250+ organizations
across 14+ industries. On our journey to writing the #NewCodeofWork, we deliver end-to-end HR technology
solutions through PeopleStrong Alt, our next generation HR SaaS technology product. Along with Alt product suite,
our Talent Acquisition, Recruitment and Consulting services leverages cutting edge AI powered recruitment
technology blended with best-in-class service delivery capabilities to keep organizations talent ready for the future.
2
We are the first company in the HR space to be successfully www.peoplestrong.com
assessed on SSAE18 | marketing@peoplestrong.com
and have recently won the
prestigious CIO’s Choice 2019 Award for Best Talent Management on Cloud.