Multi V IV Trouble Shooting 2016 PDF

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Trouble Shooting

Guide Book
Ⅰ. Basic Part 3. Phase Bridge Diode Checking Method 234
1. Unit Conversion 006 4. Inverter IPM Checking Method 235
2. Temperature vs. pressure of ref. 007 5. Fan IPM Checking Method 236
3. p-h Diagram_R410a 010 6. Pressure Sensor(High/Low Pressure Sensor) 238
4. p-h Diagram_R134a 012 7. Solenoid Valve 239
8. Reverse Valve 240
Ⅱ. Multi V Ⅳ Introduction 9. Temperature Sensor 240
1. Nomenclature 016 10. Inverter Compressor 241
2. Indoor / Outdoor Unit Capacity 019 11. Outdoor Fan & Fan Motor 242
3. Piping Diagram 023 12. Compressor Specification 243
4. Wiring Diagram 040
5. Outdoor Unit PCB 046 Ⅶ. Checking Method for
6. Indoor Unit PCB 052 Key Components
7. Exploded View & SVC Components 053 1. Process of Replacing the Compressor 246
8. LGMV Checking Point 063 2. Compressor 247
3. Outdoor Unit EEV 248
Ⅲ. Self-diagnosis Function 4. VI EEV 249
1. Error Code Display 066 5. Sub cooling EEV 250
2. Error Code Check 079 6. Oil Equalizing EEV 251
3. Network Error Code 184 7. 4 way valve 252
8. Check Valve (Outdoor EEV Check Valve) 253
Ⅳ. Outdoor Unit Control 9. Check Valve(Oil Separator) 254

Contents
1. Outdoor Unit Control Classification 186 10. Sub cooling Bypass Valve 255
2. Basic Control 187 11. Oil Return Valve 256
3. Special Control 189 12. Hot gas Bypass Valve for Continuous Heating 257
4. Protection Control 194 13. Outdoor Fan 258
5. Function Control 197 14. Temperature Sensor 259
6. Additional Functions 205 15. Pressure(High/Low) Sensor 260
7. Hydro-Kit Control 213 16. Pressure Switch 261

Ⅴ. Test Run Check Ⅷ. PCB On-boarding
1. Precheck 220 1. Main PCB On-boarding 264
2. Dip Switch Setting 226 2. External PCB On-boarding 272
3. Operation Check 227 3. Inverter PCB & Fan PCB On-boarding 280
4. Standard Thickness Table 4. Indoor Unit PCB On-boarding 285

Trouble Shooting
of Piping NBR Insulation 228
IX. Appendix
Ⅵ. Trouble Shooting Guide 1. Appendix A - Check Guide 300

Guide Book 1. The phenomena from main component failure 230


2. Outdoor Unit EEV 231
Ⅰ. Basic Part
1. Unit Conversion 006
2. Temperature vs. pressure of ref. 007
3. p-h Diagram_R410a 010
4. p-h Diagram_R134a 012
1. Unit Conversion 2. Temperature vs. pressure of ref.

Power Saturation temperature vs. saturation pressure table for each refrigerant
Absolute pressure = Guage pressure(kPa) + 101.325(kPa)
  kcal/h Btu/h (US) RT (Japan) RT kW HP Nominal HP

Basic Part
kPa : kgf/㎠ x 101.97
kcal/h 1 3.986 0.0003306 0.0003012 0.001162 0.00155 0.0004
R-410A
Btu/h 0.252 1 0.0000833 0.0000759 0.000293 0.00039 0.0001
Temp. Relative pressure(kPaG) Relative pressure Temp.(℃)
(US) RT 3,024 12,000 1 0.91 3.57142 4.69 1.251
Saturated Saturated Saturated Saturated

Introduction
℃ kPaG

Multi V Ⅳ
(Japan) RT 3,320 13,174.6 1,097 1 3.861 5.149 1.373 Liquid Gas Liquid Gas
kW 860 3.412 0.2843 0.259 1 1.333 0.3555 -30 169.62 168.91 170 -30.09 -30.02
HP 640 2,559.5 0.213 0.1942 0.75 1 0.2667 -25 229.70 228.81 230 -25.08 -25.01
-20 299.57 298.46 300 -20.06 -19.99

Self-diagnosis
Nominal HP 2,400 9,598.1 0.799 0.728 2.81 3.75 1
-15 380.23 378.87 380 -15.09 -15.01

Function
-10 472.75 471.09 470 -10.21 -10.12
Pressure
-5 578.21 576.21 580 -4.98 -4.89
  kgf/㎠ bar Pa atm lbf/in2 (psi) 0 697.76 695.38 700 0.04 0.13

Outdoor Unit
kgf/㎠ 1 0.98065 98,066.5 0.9678 14.2233 5 832.60 829.77 830 4.86 4.96

Control
bar 1.0197 1 100,000 0.9869 14.5028 10 983.94 980.63 980 9.84 9.94
Pa 0.0000102 0.00001 1 0.00001 0.000145 15 1153.09 1149.25 1150 14.88 14.98

atm 1.0332 1.01325 101,325 1 14.6959 20 1341.39 1336.98 1350 20.18 20.29

Test Run Check


25 1550.25 1545.26 1550 24.98 25.08
lbf/in (psi)
2
0.0703 0.06894 6894.7 0.068 1
30 1781.19 1775.59 1800 30.36 30.47
35 2035.78 2029.59 2000 34.30 34.42
40 2315.76 2309.03 2300 39.71 39.82

Trouble Shooting Checking Method for


45 2623.00 2615.82 2600 44.62 44.73

Guide
50 2959.61 2952.13 2950 49.84 49.95
55 3328.02 3320.49 3400 55.91 56.01
60 3731.18 3724.00 3700 59.61 59.70
65 4173.11 4166.98 4200 65.28 65.34

Key Components
70 4746.09 4706.31 4700 70.17 70.17

On Boarding
PCB
Appendix
006 _TROUBLE SHOOTING GUIDE BOOK _ 007
Saturation temperature vs. saturation pressure table for each refrigerant

Basic Part
R-134A
Temp. Pressure
℃ kPa kgf/cm2
-25 5.58 0.06

Introduction
Multi V Ⅳ
-20 31.92 0.33
-15 63.12 0.64
-10 99.79 1.02

Self-diagnosis
-5 142.54 1.45

Function
0 192.00 1.96
5 248.85 2.54
10 313.79 3.20
15 387.53 3.95

Outdoor Unit
Control
20 470.81 4.80
25 564.42 5.76
30 669.11 6.82

Test Run Check


35 785.74 8.01
40 915.13 9.33
50 1261.00 12.40
60 1579.24 16.10

Trouble Shooting Checking Method for


70 2013.87 20.54

Guide
On Boarding Key Components
PCB
Appendix
008 _TROUBLE SHOOTING GUIDE BOOK _ 009
Multi V Ⅳ Self-diagnosis Outdoor Unit Trouble Shooting Checking Method for PCB
Basic Part Introduction Function Control Test Run Check Guide Key Components On Boarding Appendix
6. P-h 선도
011 _
R410A

010 _TROUBLE SHOOTING GUIDE BOOK


3. p-h Diagram R-410a
Multi V Ⅳ Self-diagnosis Outdoor Unit Trouble Shooting Checking Method for PCB
Basic Part Introduction Function Control Test Run Check Guide Key Components On Boarding Appendix
013 _
012 _TROUBLE SHOOTING GUIDE BOOK
4. p-h Diagram R-134a
Ⅱ. Multi V Ⅳ Introduction
1. Nomenclature 016
2. Indoor / Outdoor Unit Capacity 019
3. Piping Diagram 023
4. Wiring Diagram 040
5. Outdoor Unit PCB 046
6. Indoor Unit PCB 052
7. Exploded View & SVC Components 053
8. LGMV Checking Point 063
1. Nomenclature

Multi V Ⅳ Indoor Unit Multi V Ⅳ Outdoor Unit

Basic Part
ARN U 07 G TR A 2 ARU N 200 L T E 4
Serial Number Serial Number

Introduction
Multi V Ⅳ
Combinations of functions Primary. Main Fuction
A:Basic function S : Standard
L:Neo Plasma(Wall Mounted) E : High Efficiency
C:Plasma(Ceiling Cassette) Secondary. Usage Ambient
G: Low Static H : High Ambient
ART COOL Type Panel Color C : Cold Area

Self-diagnosis
R:Mirror V:Silver B:Blue R : Anti-Corosion

Function
V: Silver E:Red G:Gold 1:Kiss X: DX-Coil
Air Discharge Type
Chassis Name S: Side Discharge
T: Top Discharge
Electrical Ratings
1:1Ø, 115V, 60Hz 2: 1Ø, 220V, 60Hz

Outdoor Unit
6:1Ø, 220 ~ 240V, 50Hz 7: 1Ø, 100V, 50/60Hz

Control
Electrical Ratings
G:1Ø, 220 ~ 240V, 50Hz / 220V 60Hz 8: 3Ø, 380 ~ 415V, 50Hz 9: 3Ø, 380V, 60Hz
Total Cooling Capacity in Btu/h A: 3Ø, 220V, 50Hz B: 3Ø, 220V, 60Hz
EX) 5,000 Btu/h → '05' 18,000 Btu/h → '18' L: 3Ø, 380 ~ 415V, 50Hz / 3Ø, 380V, 60Hz

Test Run Check


Combination of Inverter Type and Total Cooling Capacity in Horse Power(HP) unit
Cooling Only or Heat Pump E X) 10HP → '100'
U: DC Inverter and H/P and C/O
Combination of Inverter Type and
System with Cooling Only or Heat Pump
Indoor Unit using R410A N: Inverter and H/P V: Inverter and C/O

Trouble Shooting Checking Method for


System with

Guide
Outdoor Unit using R410A

On Boarding Key Components


PCB
Appendix
016 _TROUBLE SHOOTING GUIDE BOOK _ 017
2. Indoor / Outdoor Unit Capacity

Multi V Hydro Kit Multi V Ⅳ Indoor Unit

Basic Part
Capacity(Btu/h(kW))
ARN H 10 G K2 A 2 Category
Chassis
Name 5k 7k 9k 12k 15k 18k 21k 24k 28k 36k 42k 48k 54k 76k 96k
(1.6) (2.2) (2.8) (3.6) (4.5) (5.6) (6.2) (7.1) (8.2) (10.6) (12.3) (14.1) (15.8) (22.4) (28.0)
General S5 ○ ○
Serial Number Wall
SB ○ ○ ○ ○
Mounted Libero

Introduction
Multi V Ⅳ
Combinations of functions SC ○ ○
A: Basic function
SE ○ ○ ○ ○
L: Neo Plasma(Wall Mounted) ART Mirror
C: Plasma(Ceiling Cassette) S8 ○ ○
COOL
G: Low Static Gallery SF ○ ○ ○
U: Floor Standing without Case

Self-diagnosis
TU ○ ○ ○
ART COOL Type Panel Color 1 Way

Function
SE/S8 - R: Mirror V: Silver B: Blue TT ○ ○
SF - E: Red V: Silver G: Gold 1: Kiss (Photo changeable) 2 Way TL ○ ○
Q: Console TR ○ ○ ○ ○
Ceiling
Z: Fresh Air Intake Unit
Cassette TQ ○ ○
4 Way TP ○ ○

Outdoor Unit
Chassis Name

Control
TN ○
Electrical Ratings
TM ○ ○
1: 1Ø, 115V, 60Hz 2: 1Ø, 220V, 60Hz
6: 1Ø, 220 - 240V, 50Hz 7: 1Ø, 100V, 50/60Hz BH ○ ○ ○ ○ ○ ○
3: 1Ø, 208/230V, 60Hz High BG ○ ○ ○

Test Run Check


G: 1Ø, 220-240V, 50Hz/ 1Ø, 220V, 60Hz Static BR ○ ○
Ceiling B8 ○ ○
Total Heating Capacity in Horse Power(HP) unit
EX) 8HP → 08' 10HP → '10' Concealed L1 ○ ○ ○
Duct Low Static L2 ○ ○ ○
Combination of Inverter Type and L3 ○ ○

Trouble Shooting Checking Method for


Cooling Only or Heat Pump
Bulit In B3 ○ ○ ○ ○
U : DC Inverter and H/P and C/O

Guide
H : Hydro Kit (Low Static) B4 ○ ○
Ceiling & Floor VE ○ ○
System with VJ ○ ○
Indoor Unit using R410A
Ceiling Suspended VK ○

Key Components
VL ○
CE ○ ○ ○ ○
With Case
Floor CF ○ ○
Standing Without CE ○ ○ ○ ○
Case CF ○ ○

On Boarding
Console QA ○ ○ ○ ○

PCB
BR ○
Frash Air Intake Unit
B8 ○ ○

※ In matters of combination with Outdoor unit system, refer the PDB of that outdoor units.
※ *ART COOL-SE/S8(*R:Mirror, V:Silver), SF(*E:Red, V:Silver, G:Gold, 1:Kiss(Photo changeable))

Appendix
*Wall Mounted-A:Basic, L:Plasma, *Ceiling Cassette-A:Basic, C:Plasma

018 _TROUBLE SHOOTING GUIDE BOOK _ 019


실외기V Ⅳ Outdoor Unit
Multi 실외기V Ⅳ Combination of Outdoor Unit
Multi

Basic Part
CHASSIS Model Name Capacity(kW) Model Module(HP)
System Number
ARUN80LTE4/LTS4 22.4 Capacity of Units 8 10 12 14 16 18 20
UX2 ARUN100LTE4/LTS4 28.0
ARUN120LTE4/LTS4 33.6 ARUN80LTE4/LTS4 1 1
ARUN100LTE4/LTS4 1 1

Introduction
ARUN140LTE4/LTS4 39.2

Multi V Ⅳ
ARUN120LTE4/LTS4 1 1
ARUN160LTE4/LTS4 44.8 ARUN140LTE4/LTS4 1 1
UX3
ARUN180LTE4/LTS4 50.4 ARUN160LTE4/LTS4 1 1
ARUN200LTE4/LTS4 56.0 ARUN180LTE4/LTS4 1 1
ARUN200LTE4/LTS4 1 1

Self-diagnosis
UX2 ARUN220LTE4/LTS4 61.6 ARUN220LTE4/LTS4 2 1 1

Function
UX2 ARUN240LTE4/LTS4 67.2 ARUN240LTE4/LTS4 2 2
ARUN260LTE4/LTS4 2 1 1
ARUN260LTE4/LTS4 72.8 ARUN280LTE4/LTS4 2 1 1
UX3 ARUN280LTE4/LTS4 78.4 ARUN300LTE4/LTS4 2 1 1
UX2 ARUN300LTE4/LTS4 84.0 ARUN320LTE4/LTS4 2 1 1

Outdoor Unit
ARUN340LTE4/LTS4 2 1 1

Control
ARUN320LTE4/LTS4 89.6
ARUN360LTE4/LTS4 2 1 1
ARUN360LTE4/LTS4 95.2
ARUN380LTE4/LTS4 2 1 1
UX3 ARUN380LTE4/LTS4 100.8 ARUN400LTE4/LTS4 2 2
UX3 ARUN340LTE4/LTS4 106.4 ARUN420LTE4/LTS4 3 1 1 1

Test Run Check


ARUN400LTE4/LTS4 112.0 ARUN440LTE4/LTS4 3 1 1 1
ARUN420LTE4/LTS4 117.6 ARUN460LTE4/LTS4 3 1 1 2 1
ARUN440LTE4/LTS4 123.2 ARUN480LTE4/LTS4 3 1 1 1
UX3 ARUN500LTE4/LTS4 3 1 2
ARUN460LTE4/LTS4 128.8
UX3 ARUN520LTE4/LTS4 3 1 2
ARUN480LTE4/LTS4 134.4

Trouble Shooting Checking Method for


UX2 ARUN540LTE4/LTS4 3 1 2
ARUN500LTE4/LTS4 140.0
ARUN520LTE4/LTS4 145.6 ARUN560LTE4/LTS4 3 1 2

Guide
ARUN580LTE4/LTS4 3 1 2
ARUN540LTE4/LTS4 151.2 ARUN600LTE4/LTS4 3 3
UX3
ARUN560LTE4/LTS4 156.8 ARUN620LTE4/LTS4 4 2 1 1
UX3
ARUN580LTE4/LTS4 162.4 ARUN640LTE4/LTS4 4 2 2
UX3

Key Components
ARUN600LTE4/LTS4 168.0 ARUN660LTE4/LTS4 4 1 1 2
ARUN620LTE4/LTS4 173.6 ARUN680LTE4/LTS4 4 2 2
ARUN640LTE4/LTS4 179.2 ARUN700LTE4/LTS4 4 1 1 2
ARUN660LTE4/LTS4 184.8 ARUN720LTE4/LTS4 4 1 1 2
UX3 ARUN680LTE4/LTS4 190.4 ARUN740LTE4/LTS4 4 1 1 2
UX3 ARUN700LTE4/LTS4 196.0 ARUN760LTE4/LTS4 4 2 2

On Boarding
ARUN780LTE4/LTS4 4 1 3
UX3 ARUN720LTE4/LTS4 201.6

PCB
ARUN800LTE4/LTS4 4 4
UX3 ARUN740LTE4/LTS4 207.2
ARUN760LTE4/LTS4 212.8
ARUN780LTE4/LTS4 218.4
ARUN800LTE4/LTS4 224.0

Appendix
020 _TROUBLE SHOOTING GUIDE BOOK _ 021
3. Piping Diagrams

Multi V Hydro Kit


8~12 HP
Cooling Operation
Cooling Operation

Basic Part
Capacity
Type Model Chassis Name
(Btu/h(kW))
Outlet Pipe Sensor

ARNH10GK2A2 96k(28.0) Indoor Heat Exchanger Indoor Heat Exchanger

Introduction
Multi V Ⅳ
Electronic Electronic
Expansion Valve Expansion Valve
Hydro Kit
(For Medium Temperature)
M M

ARNH04GK2A2 42k(12.3) Fan Fan

Self-diagnosis
K2

Function
Air Sensor Inlet Pipe Sensor

Capacity High Temperature High Pressure Gas


Type Model Chassis Name Outdoor High Temperature High Pressure Liquid
(Btu/h(kW)) Temperature
Sensor Fan M Low Temperature Low Pressure Gas

Outdoor Unit
Charging port

Control
S High Pressure Pressure
Sensor Switch Gas Pipe
Active path

Liquid Pipe

Test Run Check


Hydro Kit
ARNH08GK3A2 75k(25.0)
(For high Temperature) 4-Way Valve
Outdoor unit Liquid Pipe
HEX Temperature Temperature
Sensor
Sensor
Low Comp
Hot Gas Valve SC suction Suction
S Vapor
S Temperature Oil
Sensor Injection

Trouble Shooting Checking Method for


Separator

S
K3 Low
Pressure
Comp
Discharge
Upper

Guide
Hot Gas Valve Sensor Temperature
Accum Sensor

S
Inverter
Receiver Comp1
Receiver
Upper outlet
Outdoor Low
EEV Outdoor

Key Components
EEV
Sub-cooling Circuit Oil Return
Outlet Temperature Receiver

S
Sensor inlet
Sub-Cooling HEX

Sub-cooling Circuit
inlet Temperature
Sensor Sub-Cooling

On Boarding
PCB
Press ure Sensor Temperature Sensor Check valve Soleno id valve

s
Remarks
Press ure Switch SVC Valve Strainer
EEV

Appendix
022 _TROUBLE SHOOTING GUIDE BOOK _ 023
Heating Operation
Oil Return / Defrost Operation
Heating Operation Oil Return / Defrost Operation

Basic Part
Outlet Pipe Sensor Outlet Pipe Sensor

Indoor Heat Exchanger Indoor Heat Exchanger Indoor Heat Exchanger Indoor Heat Exchanger
Electronic Electronic Electronic Electronic
Expansion Valve Expansion Valve Expansion Valve Expansion Valve

Introduction
Multi V Ⅳ
M M M M
Fan Fan Fan Fan

Air Sensor Inlet Pipe Sensor Air Sensor Inlet Pipe Sensor

Self-diagnosis
Function
High Temperature High Pressure Gas High Temperature High Pressure Gas
Outdoor High Temperature High Pressure Liquid Outdoor High Temperature High Pressure Liquid
Temperature Low Temperature Low Pressure Gas Temperature Low Temperature Low Pressure Gas
Sensor Fan M Sensor Fan M

Charging port Charging port

Outdoor Unit
Control
S High Pressure Pressure S High Pressure Pressure
Sensor Switch Gas Pipe Sensor Gas Pipe
Switch
Active path Active path

Liquid Pipe Liquid Pipe

Test Run Check


4-Way Valve 4-Way Valve
Outdoor unit Liquid Pipe Outdoor unit Liquid Pipe
HEX Temperature Temperature HEX Temperature
Sensor Temperature
Sensor Sensor
Sensor
Low Comp Low Comp
Hot Gas Valve SC suction Suction SC suction
S Vapor Hot Gas Valve Suction Vapor
S Temperature Oil S
S
Temperature
Sensor Separator Injection Oil Injection
Sensor Separator

Trouble Shooting Checking Method for


S S
Low Low
Pressure Comp Comp
Upper Discharge Upper Pressure Discharge

Guide
Hot Gas Valve Sensor Hot Gas Valve Sensor
Accum Temperature Temperature
Sensor Accum Sensor
S

Inverter

S
Inverter
Receiver Comp1 Receiver Comp1
Receiver Receiver
Low
Upper outlet Low
Upper outlet
Outdoor
Outdoor Upper
Low Upper
Low
Outdoor
Outdoor Outdoor
Outdoor
EEV
EEV EEV
EEV Outdoor
Outdoor
S

EEV

Key Components
S
EEV EEV
EEV
Sub-cooling Circuit Oil Return Oil Return
Sub-cooling Circuit
Outlet Temperature Receiver Outlet Temperature Receiver
S

Sensor inlet

S
Sensor inlet
Sub-Cooling HEX Sub-Cooling HEX
Sub-cooling Circuit Sub-cooling Circuit
inlet Temperature inlet Temperature
Sensor Sub-Cooling Sensor Sub-Cooling

On Boarding
PCB
Press ure Sensor Temperature Sensor Check valve Soleno id valve Press ure Sensor Temperature Sensor Check valve Soleno id valve
s

s
Remarks Remarks
Press ure Switch SVC Valve Strainer Press ure Switch SVC Valve Strainer

Appendix
EEV EEV

024 _TROUBLE SHOOTING GUIDE BOOK _ 025


Upper HEX Defrost Operation
Low HEX Defrost Operation

Upper HEX Defrost Operation Low HEX Defrost Operation

Basic Part
Outlet Pipe Sensor Outlet Pipe Sensor

Indoor Heat Exchanger Indoor Heat Exchanger Indoor Heat Exchanger Indoor Heat Exchanger
Electronic Electronic Electronic Electronic
Expansion Valve Expansion Valve Expansion Valve Expansion Valve

Introduction
Multi V Ⅳ
M M M M
Fan Fan Fan Fan

Air Sensor Inlet Pipe Sensor Air Sensor Inlet Pipe Sensor

Self-diagnosis
Function
High Temperature High Pressure Gas High Temperature High Pressure Gas
Outdoor High Temperature High Pressure Liquid Outdoor High Temperature High Pressure Liquid
Temperature Low Temperature Low Pressure Gas Temperature Low Temperature Low Pressure Gas
Sensor Fan M Sensor Fan M

Charging port Charging port

Outdoor Unit
Control
S High Pressure Pressure S High Pressure Pressure
Sensor Switch Gas Pipe Sensor Switch Gas Pipe
Active path Active path

Liquid Pipe Liquid Pipe

Test Run Check


4-Way Valve 4-Way Valve
Outdoor unit Liquid Pipe Outdoor unit Liquid Pipe
HEX Temperature Temperature HEX Temperature Temperature
Sensor Sensor
Sensor Sensor
Low Comp Low Comp
Hot Gas Valve SC suction Suction Hot Gas Valve SC suction Suction
S Vapor S Vapor
S Temperature Oil S Temperature Oil
Sensor Separator Injection Sensor Separator Injection

Trouble Shooting Checking Method for


S S
Low Low
Comp Comp
Upper Pressure Discharge Upper Pressure Discharge
Hot Gas Valve Sensor Temperature Hot Gas Valve Sensor Temperature

Guide
Accum Sensor Accum Sensor

S
S

Inverter Inverter
Receiver Comp1 Receiver Comp1
Receiver Receiver
Low
Upper outlet Low
Upper outlet
Outdoor Upper
Low Outdoor
Outdoor Upper
Low
Outdoor
Outdoor
Outdoor EEV
EEV Outdoor
Outdoor
EEV
EEV

S
S

EEV
EEV EEV
EEV

Key Components
Oil Return Sub-cooling Circuit Oil Return
Sub-cooling Circuit
Outlet Temperature Receiver Outlet Temperature Receiver

S
S

Sensor inlet Sensor inlet


Sub-Cooling HEX Sub-Cooling HEX

Sub-cooling Circuit Sub-cooling Circuit


inlet Temperature inlet Temperature
Sensor Sub-Cooling Sensor Sub-Cooling

On Boarding
PCB
Press ure Sensor Temperature Sensor Check valve Soleno id valve Press ure Sensor Temperature Sensor Check valve Soleno id valve
s

s
Remarks Remarks

Appendix
Press ure Switch SVC Valve Strainer Press ure Switch SVC Valve Strainer
EEV EEV

026 _TROUBLE SHOOTING GUIDE BOOK _ 027


14~16 HP
Cooling Operation Heating Operation
Cooling Operation Heating Operation

Basic Part
Outlet Pipe Sensor
Outlet Pipe Sensor
Indoor Heat Exchanger Indoor Heat Exchanger
Indoor Heat Exchanger Indoor Heat Exchanger Electronic Electronic

Introduction
Multi V Ⅳ
Electronic Electronic Expansion Valve Expansion Valve
Expansion Valve Expansion Valve

M M
M M Fan Fan
Fan Fan
Air Sensor Inlet Pipe Sensor

Self-diagnosis
Inlet Pipe Sensor

Function
Air Sensor

High Temperature High Pressure Gas


High Temperature High Pressure Gas Outdoor High Temperature High Pressure Liquid
Outdoor High Temperature High Pressure Liquid Temperature Low Temperature Low Pressure Gas
Temperature Sensor Fan M Fan M
Fan M Fan M Low Temperature Low Pressure Gas

Outdoor Unit
Sensor
Charging port

Control
Charging port

S High Pressure Pressure


Sensor Switch Gas Pipe
S High Pressure Pressure
Gas Pipe Active path
Sensor Switch
Active path
Liquid Pipe

Test Run Check


Liquid Pipe

4-Way Valve
4-Way Valve Outdoor unit Liquid Pipe
Outdoor unit Liquid Pipe HEX Temperature Temperature
HEX Temperature Sensor
Temperature Sensor
Sensor
Sensor Low Comp
Hot Gas Valve SC suction Suction
Low Comp S Vapor
Hot Gas Valve SC suction Suction S Temperature Oil

Trouble Shooting Checking Method for


S Vapor Sensor Separator Injection
S Temperature Oil
Sensor Injection
Separator
S
Low

Guide
S Comp
Low Comp Upper Pressure
Pressure Discharge Discharge
Upper Hot Gas Valve Sensor
Temperature Accum Temperature
Hot Gas Valve Sensor Sensor
Accum Sensor

S
Inverter
Receiver Comp1
S

Inverter Receiver
Receiver Comp1
Receiver Low
Upper outlet
Low
Upper outlet Outdoor
Outdoor Upper
Low

Key Components
Outdoor
Outdoor Upper
Low EEV
EEV Outdoor
Outdoor

S
Outdoor
Outdoor EEV
EEV
EEV
EEV
S

EEV
EEV Sub-cooling Circuit Oil Return
Sub-cooling Circuit Oil Return Outlet Temperature Receiver

S
Outlet Temperature Receiver Sensor inlet
Sub-Cooling HEX
S

Sensor inlet
Sub-Cooling HEX
Sub-cooling Circuit
Sub-cooling Circuit inlet Temperature
inlet Temperature Sensor Sub-Cooling

On Boarding
Sensor Sub-Cooling

PCB
Press ure Sensor Temperature Sensor Check valve Soleno id valve Press ure Sensor Temperature Sensor Check valve Soleno id valve
s

s
Remarks Remarks
Press ure Switch SVC Valve Strainer SVC Valve Strainer

Appendix
EEV Press ure Switch EEV

028 _TROUBLE SHOOTING GUIDE BOOK _ 029


Oil Return / Defrost Operation Upper HEX Defrost Operation

Oil Return / Defrost Operation Upper HEX Defrost Operation

Basic Part
Outlet Pipe Sensor Outlet Pipe Sensor

Indoor Heat Exchanger Indoor Heat Exchanger Indoor Heat Exchanger Indoor Heat Exchanger
Electronic Electronic Electronic
Electronic
Expansion Valve Expansion Valve Expansion Valve
Expansion Valve

Introduction
Multi V Ⅳ
M M
M M
Fan Fan
Fan Fan

Air Sensor Inlet Pipe Sensor


Air Sensor Inlet Pipe Sensor

Self-diagnosis
Function
High Temperature High Pressure Gas High Temperature High Pressure Gas
Outdoor High Temperature High Pressure Liquid
Outdoor High Temperature High Pressure Liquid
Temperature Low Temperature Low Pressure Gas
Temperature Low Temperature Low Pressure Gas Sensor Fan M Fan M
Sensor Fan M Fan M

Charging port
Charging port

Outdoor Unit
Control
S High Pressure Pressure
S High Pressure Pressure Sensor Gas Pipe
Gas Pipe Switch
Sensor Switch Active path
Active path

Liquid Pipe
Liquid Pipe

Test Run Check


4-Way Valve
4-Way Valve Outdoor unit Liquid Pipe
Outdoor unit Liquid Pipe HEX Temperature
HEX Temperature Temperature
Temperature Sensor
Sensor Sensor
Sensor Low
SC suction Comp
Low Comp Hot Gas Valve Suction Vapor
Hot Gas Valve SC suction Suction S
Vapor S Temperature Oil
S
S
Temperature Sensor Injection
Oil Injection
Separator
Sensor

Trouble Shooting Checking Method for


Separator
S
S Low
Low Comp
Comp Upper Pressure Discharge
Upper Pressure

Guide
Discharge Hot Gas Valve Sensor Temperature
Hot Gas Valve Sensor Temperature Accum Sensor
Accum Sensor

S
Inverter
S

Inverter Receiver Comp1


Receiver Comp1 Receiver
Receiver Low
Upper outlet
Low
Upper outlet Outdoor
Outdoor Upper
Low
Outdoor
Outdoor Upper
Low Outdoor
Outdoor
EEV
EEV

S
Outdoor EEV

Key Components
EEV
EEV Outdoor EEV
S

EEV
EEV Oil Return
Sub-cooling Circuit
Sub-cooling Circuit Oil Return
Outlet Temperature Receiver

S
Outlet Temperature Receiver Sensor inlet
Sub-Cooling HEX
S

Sensor inlet
Sub-Cooling HEX
Sub-cooling Circuit
Sub-cooling Circuit inlet Temperature
inlet Temperature Sensor Sub-Cooling
Sensor Sub-Cooling

On Boarding
PCB
Press ure Sensor Temperature Sensor Check valve Soleno id valve Press ure Sensor Temperature Sensor Check valve Soleno id valve
s

s
Remarks Remarks

Appendix
Press ure Switch SVC Valve Strainer SVC Valve Strainer
EEV Press ure Switch EEV

030 _TROUBLE SHOOTING GUIDE BOOK _ 031


Cooling Operation

Low HEX Defrost Operation 18~20 HP

Low HEX Defrost Operation Cooling Operation

Basic Part
Outlet Pipe Sensor
Outlet Pipe Sensor
Indoor Heat Exchanger Indoor Heat Exchanger
Electronic Electronic Indoor Heat Exchanger Indoor Heat Exchanger
Expansion Valve Expansion Valve Electronic Electronic
Expansion Valve Expansion Valve

Introduction
Multi V Ⅳ
M M
Fan Fan M M
Fan Fan
Air Sensor Inlet Pipe Sensor
Air Sensor Inlet Pipe Sensor

Self-diagnosis
Function
High Temperature High Pressure Gas
Outdoor High Temperature High Pressure Liquid High Temperature High Pressure Gas
Temperature Low Temperature Low Pressure Gas Outdoor High Temperature High Pressure Liquid
Sensor Fan M Fan M
Temperature M Fan M Low Temperature Low Pressure Gas
Charging port Sensor
Charging port

Outdoor Unit
Control
S High Pressure Pressure
Sensor Switch Gas Pipe
Active path s High Pressure Pressure Gas Pipe
Sensor Switch
Liquid Pipe Active path
Liquid Pipe

Test Run Check


4-Way Valve
Outdoor unit Liquid Pipe
HEX Temperature Temperature
Sensor 4-Way Valve Liquid Pipe
Sensor Outdoor unit Temperature
Low Comp HEX Temperature Sensor
Hot Gas Valve SC suction Suction
S Vapor Sensor
S Temperature Oil
Sensor Injection
Separator Low
Hot Gas Valve SC suction Suction

s
S
Temperature Oil Oil

Trouble Shooting Checking Method for


s
Low s
Separ Comp1 Separ Comp2
Comp
Upper Pressure Discharge Sensor -ator -ator
Vapor Vapor
Hot Gas Valve Sensor Temperature
Accum
s
Injection Injection

Guide
Sensor Low
Upper Pressure Comp1 Comp2
S

Inverter Sensor Discharge


Receiver Comp1
Hot Gas Valve Discharge
Receiver Accum Temperature
Sensor Temperature
Low
Upper outlet
Sensor

s
Outdoor
Outdoor Upper
Low Inverter Inverter
EEV
EEV Outdoor
Outdoor Receiver Oil Comp1 Comp2
S

EEV
EEV Receiver Balance
Low
Upper outlet

Key Components
Sub-cooling Circuit Oil Return
Outdoor
Outdoor Upper
Low
Outlet Temperature Receiver Outdoor
Outdoor
EEV
EEV
S

Sensor inlet

s
EEV
EEV
Sub-Cooling HEX Oil Return
Sub-cooling Circuit
Sub-cooling Circuit Outlet Temperature Receiver

s
inlet Temperature Sensor inlet
Sub-Cooling HEX
Sensor Sub-Cooling

Sub-cooling Circuit

On Boarding
inlet Temperature
Sensor Sub-Cooling

PCB
Press ure Sensor Temperature Sensor Check valve Soleno id valve Press ure Sensor Temperature Sensor Check valve Soleno id valve

s
s

Remarks Remarks
Strainer Strainer

Appendix
Press ure Switch SVC Valve EEV Press ure Switch SVC Valve EEV

032 _TROUBLE SHOOTING GUIDE BOOK _ 033


Oil Return/ Defrost Operation
Heating Operation

Heating Operation Oil Return/ Defrost Operation

Basic Part
Outlet Pipe Sensor
Outlet Pipe Sensor
Indoor Heat Exchanger Indoor Heat Exchanger
Indoor Heat Exchanger Indoor Heat Exchanger
Electronic Electronic
Electronic Electronic Expansion Valve
Expansion Valve
Expansion Valve Expansion Valve

Introduction
Multi V Ⅳ
M M
M M
Fan Fan
Fan Fan

Air Sensor Inlet Pipe Sensor


Air Sensor Inlet Pipe Sensor

Self-diagnosis
Function
High Temperature High Pressure Gas
High Temperature High Pressure Liquid
High Temperature High Pressure Gas Outdoor
Temperature M Fan M Low Temperature Low Pressure Gas
Outdoor High Temperature High Pressure Liquid
Temperature M Fan M
Low Temperature Low Pressure Gas
Sensor
Sensor Charging port

Outdoor Unit
Charging port

Control
s High Pressure Pressure Gas Pipe
s High Pressure Pressure Sensor Switch
Sensor Switch Active path
Active path Gas Pipe Liquid Pipe

Test Run Check


Liquid Pipe

4-Way Valve Liquid Pipe


4-Way Valve Liquid Pipe Outdoor unit Temperature
Outdoor unit Temperature HEX Temperature
HEX Temperature Sensor
Sensor Sensor
Sensor
Low Low
SC suction Hot Gas Valve SC suction Suction

s
Hot Gas Valve Suction Oil Oil
s

Temperature Oil Oil s


s
Temperature Separ Comp1 Separ Comp2

Trouble Shooting Checking Method for


s
Separ Comp1 Separ Comp2
Sensor -ator -ator Sensor -ator -ator
Vapor Vapor Vapor Vapor
s
Injection Injection
s
Low Injection Injection
Low

Guide
Pressure Comp1 Pressure Comp1
Upper Comp2 Upper Comp2
Discharge Sensor Discharge
Hot Gas Valve Sensor Discharge Hot Gas Valve Discharge
Accum Temperature Accum Temperature
Sensor Temperature Sensor Temperature
Sensor Sensor

s
s

Inverter Inverter Inverter Inverter


Receiver Oil Comp1 Comp2 Receiver Oil Comp1 Comp2
Receiver Balance Receiver Balance
Low
Upper Outlet` Low
Upper outlet
Upper
Low Upper

Key Components
Outdoor
Outdoor Outdoor
Outdoor Low
Outdoor Outdoor
EEV
EEV EEV
EEV
s

s
EEV
EEV EEV
EEV
Sub-cooling Circuit Oil Return Oil Return
Sub-cooling Circuit
Outlet Temperature Receiver Outlet Temperature Receiver
s

Sensor inlet

s
Sub-Cooling HEX Sensor inlet
Sub-Cooling HEX
Sub-cooling Circuit
inlet Temperature Sub-cooling Circuit
inlet Temperature

On Boarding
Sensor Sub-Cooling
Sensor Sub-Cooling

PCB
Press ure Sensor Temperature Sensor Check valve Soleno id valve Press ure Sensor Temperature Sensor Check valve Soleno id valve
s

s
Remarks Remarks

Appendix
Press ure Switch SVC Valve Strainer Press ure Switch SVC Valve Strainer
EEV EEV

034 _TROUBLE SHOOTING GUIDE BOOK _ 035


Upper HEX Defrost Operation Low HEX Defrost Operation

Upper HEX Defrost Operation Low HEX Defrost Operation

Basic Part
Outlet Pipe Sensor Outlet Pipe Sensor

Indoor Heat Exchanger Indoor Heat Exchanger


Indoor Heat Exchanger Indoor Heat Exchanger
Electronic Electronic
Electronic Electronic
Expansion Valve Expansion Valve
Expansion Valve Expansion Valve

Introduction
Multi V Ⅳ
M M
M M
Fan Fan
Fan Fan

Air Sensor Inlet Pipe Sensor


Air Sensor Inlet Pipe Sensor

Self-diagnosis
Function
High Temperature High Pressure Gas
High Temperature High Pressure Liquid
High Temperature High Pressure Gas Outdoor Fan Low Temperature Low Pressure Gas
Temperature M M
Outdoor High Temperature High Pressure Liquid
Temperature M Fan M Sensor
Sensor Low Temperature Low Pressure Gas Charging port

Outdoor Unit
Charging port

Control
s High Pressure Pressure
Sensor Switch
s High Pressure Pressure Active path Gas Pipe
Sensor Switch
Active path Gas Pipe
Liquid Pipe

Test Run Check


Liquid Pipe

4-Way Valve Liquid Pipe


Outdoor unit Temperature
4-Way Valve Liquid Pipe
Outdoor unit HEX Temperature Sensor
Temperature
HEX Temperature Sensor
Sensor
Sensor Low
Hot Gas Valve SC suction Suction
Low

s
s
Temperature Oil Oil
SC suction Suction s
Separ
Hot Gas Valve Comp1 Separ
s

Trouble Shooting Checking Method for


Oil Oil Sensor Comp2
s
Temperature -ator -ator
s
Separ Comp1 Separ Comp2 Vapor Vapor
Sensor -ator -ator
Vapor Vapor
s
Low Injection Injection

Guide
s
Injection Injection Pressure Comp1
Low Upper Comp2
Comp1 Sensor Discharge
Pressure Comp2 Hot Gas Valve Discharge
Upper Discharge Accum Temperature
Hot Gas Valve Sensor Discharge Sensor Temperature
Accum Temperature
Temperature Sensor

s
Sensor Inverter Inverter
Sensor Receiver Oil Comp1 Comp2
s

Oil Inverter Inverter Receiver Balance


Receiver Comp1 Comp2
Receiver Balance Low
Upper Outlet`
Low
Upper

Key Components
Low
Upper Outlet` Outdoor
Upper
Low EEV
EEV Outdoor
Outdoor
Outdoor
Outdoor

s
Outdoor EEV
EEV
EEV
EEV Oil Return
s

EEV
EEV Sub-cooling Circuit
Sub-cooling Circuit Oil Return Outlet Temperature Receiver
inlet

s
Outlet Temperature Receiver Sensor
inlet Sub-Cooling HEX
s

Sensor
Sub-Cooling HEX
Sub-cooling Circuit
Sub-cooling Circuit inlet Temperature

On Boarding
inlet Temperature Sensor Sub-Cooling
Sensor Sub-Cooling

PCB
Press ure Sensor Temperature Sensor Check valve Soleno id valve Press ure Sensor Temperature Sensor Check valve Soleno id valve
s

s
Remarks Remarks

Appendix
Press ure Switch SVC Valve Strainer Press ure Switch SVC Valve Strainer
EEV EEV

036 _TROUBLE SHOOTING GUIDE BOOK _ 037


Multi V Hydro Kit Piping Diagram 2. High Temperature

Basic Part
1. Medium Temperature Hydro Kit (For High Temperature)

R134a CYCLE
Th3 Th5 Outdoor Unit Water Tank
GAS Water Flow Switch
SIDE Outlet Th2 Th4

Introduction
Multi V Ⅳ
Liquid
Water Inlet
Strainer Check Side
EEV EEV
Strainer Strainer
Valve

Bypass Flow
Valve
S

Switch
Th3 Th5

Self-diagnosis
Gas
Th2 Th4 Water Outlet
Side
LIQUID Water

Function
Strainer
SIDE Inlet Plate Heat Plate Heat
Strainer Exchanger High Pressure Exchanger
EEV
Low Pressure Sensor
Plate Heat Sensor
Th7
Exchanger
Th6

Outdoor Unit
Accum.
(Sub)

Control
Inv.
Compressor
Symbol Description PCB Connector Remarks

*Optional accessory
Th1 Air Temperature Sensor CN-ROOM (being sold separately)
*Not shown in diagram

Test Run Check


Symbol Description PCB Connector Remarks
Th2 Liquid Side Temperature Sensor CN-PIPE/IN
Th3 Gas Side Temperature Sensor CN-PIPE/OUT *Optional accessory
CN-ROOM
Th1 Air Temperature Sensor (being sold separately)
Th4 Water Inlet Temperature Sensor (Main PCB)
*Th4 and Th5 are connected to 4 pin *Not shown in diagram
CN-TH3
Th5 Water Outlet Temperature Sensor type connector CN-TH3
CN-PIPE/IN

Trouble Shooting Checking Method for


Th2 Liquid Side Temperature Sensor
(Main PCB)

Guide
CN-PIPE/OUT
Th3 Gas Side Temperature Sensor
(Main PCB)
Th4 Water Inlet Temperature Sensor CN-TH3 *Th4 and Th5 are connected to
Th5 Water Outlet Temperature Sensor (Main PCB) 4 pin type connector CN-TH3(Black)
Th6 Suction Pipe Temperature Sensor CN-TH3 * Th6 and Th7 are connected to

Key Components
Th7 Discharge Pipe Temperature Sensor (Inverter PCB) 4 pin type connector CN-TH3(Red)
CN-TH2
Th8 Inside Air Temperature Sensor *Not shown in diagram
(Inverter PCB)

On Boarding
PCB
Appendix
038 _TROUBLE SHOOTING GUIDE BOOK _ 039
Multi V Ⅳ Self-diagnosis Outdoor Unit Trouble Shooting Checking Method for PCB
Basic Part Introduction Function Control Test Run Check Guide Key Components On Boarding Appendix
041 _
10~12 HP

040 _TROUBLE SHOOTING GUIDE BOOK


4. Wiring Diagram

8 HP
Multi V Ⅳ Self-diagnosis Outdoor Unit Trouble Shooting Checking Method for PCB
Basic Part Introduction Function Control Test Run Check Guide Key Components On Boarding Appendix
043 _
18~20 HP

042 _TROUBLE SHOOTING GUIDE BOOK


14~16 HP
Multi V Ⅳ Self-diagnosis Outdoor Unit Trouble Shooting Checking Method for PCB
Basic Part Introduction Function Control Test Run Check Guide Key Components On Boarding Appendix
045 _
2. High Temperature

044 _TROUBLE SHOOTING GUIDE BOOK


Multi V Hydro Kit Wiring Diagram

1. Medium Temperature
5. Outdoor Unit PCB

MAIN PCB (8-16HP) External PCB

Basic Part
CN_POWER SW01D
CN_POWER SW01D
SW01C
SW01C
SW02C
SW02C
SW03C CN31_P_SEN_H
SW03C CN33-RES1/AIR
SW04C
SW04C CN30_P_SEN_L

Introduction
CN17_HEX_LOW

Multi V Ⅳ
CN_SMPS
CN_SMPS
CN26_SNOWFALL
CN19_RECIVER IN

CN32_SC_OUT/
HEX_H/LIQUID
CN21_ACTIVE PATH

CN6~CN10_OPTION PCB

Self-diagnosis
CN6~CN10_OPTION PCB CN23_RES2
CN_DEBUGGER
CN_DEBUGGER

Function
CN_CNVSS CN22_RES1
CN_CNVSS
CN08_CYCLE
CN3_FLASH WRITE
CN3_FLASH WRITE CN20_RECIVER OUT
CN2_LGMV
CN2_LGMV
CN21_ACTIVE PATH
CN03_WRITE01

Outdoor Unit
CN16_INJ_SUC
CN05_FLASH01

Control
CN_EXT CN04_WRITE02
CN_EXT CN14_4WAY2

CN_COMP2 CN06_FLASH02
CN_COMP2
CN12_ACCUM_OIL
CN_COMP1
CN_COMP1
CN10_HEATER_C1

Test Run Check


CN_COMMWIRE
CN_COMMWIRE
CN43_COMM

MAIN PCB (20HP) CN09_AC_INPUT

CN24_P_C2_S/W

CN_POWER

Trouble Shooting Checking Method for


CN_POWER CN25_P_C1_S/W
SW01D
SW01D CN34-SUC /HEX/DIS_C1
SW01C
SW01C

Guide
CN11_HEATER_C2
SW02C CN35_DIS_C2/SC_IN/HEX_L
SW02C
CN_SMPS CN13-4WAY1
SW03C
CN_SMPS SW03C CN27-OIL_L _C2
CN15_CHECK_SOL
SW04C
SW04C
CN_SMPS2_BL CN41_VI_EEV1
CN_SMPS2_BL
CN28-OIL_L _C1

Key Components
CN42_VI_EEV2
CN40-OIL_EEV

CN_DEBUGGER CN38_SC_INJ_EEV
CN_DEBUGGER CN39-MAIN_EEV2
CN_CNVSS
CN_CNVSS
CN6~CN10_OPTION PCB
CN6~CN10_OPTION PCB CN3_FLASH WRITE CN37_MAIN_EEV1
CN3_FLASH WRITE
CN2_LGMV
CN2_LGMV

On Boarding
PCB
CN_EXT
CN_EXT
CN_COMP2
CN_COMP2
CN_COMP1
CN_COMP1
CN_COMMWIRE
CN_COMMWIRE

Appendix
046 _TROUBLE SHOOTING GUIDE BOOK _ 047
Converter PCB (10~16HP) Inverter PCB (10~16HP)
CN_COMP_V

Basic Part
CN_COMP_V
CN_COIL2
CN_COMP_U CN_COMP_W
CN_COMP_U CN_COMP_W
CN_COIL2

Introduction
Multi V Ⅳ
CN_DCLINK_P
CN_DCLINK_INV CN_DCLINK_P
CN_DCLINK_INV
CN_DCLINK_INV
CN_DCLINK_FAN CN_DCLINK_INV

CN_DCLINK_FAN

Self-diagnosis
Function
CN_LGMV
CN_LGMV
CN_FLASH
CN_FLASH
CN_JTAG
CN_JTAG
CN_COIL1
CN_PFC
CN_COMP_INV CN_PFC
CN_COIL1

Outdoor Unit
Control
CN_COMP_INV
CN1_COMM
CN1_COMM CN_FAN
CN_FAN
CN_N/F CN_N/F CN_N/F CN_MAIN
CN_MAIN

CN_N/F CN_N/F CN_N/F

Test Run Check


Inverter PCB (8,18,20HP)
Converter PCB (8,18,20HP)
CN_COMP_V
CN_COMP_V

CN_COMP_U CN_COMP_W
CN_COMP_U CN_COMP_W

Trouble Shooting Checking Method for


Guide
CN_DCLINK_P
CN_DCLINK_P

Key Components
CN_DCLINK_N
CN_DCLINK_INV CN_DCLINK_N

CN_DCLINK_INV
CN_DCLINK_FAN

CN_DCLINK_FAN

On Boarding
PCB
CN_LGMV
CN_LGMV
CN_FLASH
CN_FLASH

CN_COMP_INV

Appendix
CN_COMP_INV
CN1_COMM
CN1_COMM
CN_MAIN (COMP1 RD/COMP 2 YL) CN_FAN
CN_MAIN (COMP1 RD/COMP 2 YL) CN_FAN

048 _TROUBLE SHOOTING GUIDE BOOK _ 049


1 FANCN_JTAG(RD)
PCB (8~12HP) Noise filter (8~16HP)
CN_INV_T
CN_INV(BK)

Basic Part
CN_JTAG(RD) CN_INV_T
CN_INV_S

CN_INV(BK) CN_INV_S
CN_INV_R CN1_SMPS_POWER

CN_INV_R
CN_INV_N CN1_SMPS_POWER

CN_INV_N
CN_FLASH(RD)

CN_FLASH(RD)

Introduction
Multi V Ⅳ
CN_LGMV(YL)

CN_LGMV(YL)
CN_ENCODER(RD) CN_DCLINK_P

CN_DCLINK_P
CN_ENCODER(RD)

Self-diagnosis
Function
CN_EXT_POWER

CN_EXT_POWER

Outdoor Unit
Control
CN_INV_R

CN_INV_R
CN_INV_S

CN_INV_S
CN_INV_T

CN_INV_N
CN_INV_T

Test Run Check


CN1_DCLINK(WH) CN_INV_N

CN_FAN
CN1_DCLINK(WH)

CN_FAN Noise filter (18, 20HP)


CN1_SMPS_POWER

2 FAN PCB (14~20HP) CN1_SMPS_POWER

Trouble Shooting Checking Method for


CN_LGMV CN_N3

Guide
CN_FLASH CN_N2 CN_N3
CN_LGMV
CN_INV CN_N2 CN_INV
CN_FLASH
CN_R2
CN_INV
CN_INV
CN_R2 CN_INV
CN_S2
CN_INV
CN_S2

Key Components
CN_T2 CN_INV

CN_T2 CN_INV

On Boarding
PCB
CN2_EXT_POWER
CN_INV
CN2_EXT_POWER
CN_INV
CN_INV
CN_FAN_UVW2

Appendix
CN_INV
CN_INV
CN_FAN_UVW1
CN_FAN_UVW2
CN_DCLINK CN_INV
CN_FAN_UVW1 CN_INV

CN_DCLINK CN_INV

050 _TROUBLE SHOOTING GUIDE BOOK _ 051


6. Indoor Unit PCB 7. Exploded View

1. Medium Temperature 8HP (UX2 1 Comp)

Basic Part
Dry contact board attachment location

Introduction
Multi V Ⅳ
Water tank temperature sensor locking location (CN-TH4)

Dry contact board locking location (CN-CC)(CN-TH4)

Self-diagnosis
Remote controller locking location (CN-REMO)(CN-TH4)

Function
WATER
3WAY VALVE 3WAY VALVE
PUMP
(B) (A)
(B) 268711I 268711C
1 2 3 4 5 6 7 8 9 10
L L1 N L N L1 N
BR WH BL BR BL BR WH BL 649950

Outdoor Unit
268711J

Control
PUMP 2WAY VALVE THERMOSTAT 268711A
(A) (A) (Default : 230V AC)
11 12 13 14 15 16 17 18 19 20 261704
268711D 137213B
L N L1 L2 N L N L1 L2
BR BL BL BR WH BL BR BL WH BK
W6200

Test Run Check


W49200B
268711F

2. High Temperature 268711B 137213B


W6640

Dry contact board attachment location 137213B

Trouble Shooting Checking Method for


Dry contact board locking location (CN-CC)

Guide
Remote controller locking location (CN-REMO)

Water tank temperature sensor locking location (CN-TH4)

Key Components
Compressor lead wire

On Boarding
W6631A

PCB
L N L L1 N L N L1 L2
PUMP 3WAY VALVE THERMOSTAT
BL
(A) (A) (Default : 230V AC)

Appendix
052 _TROUBLE SHOOTING GUIDE BOOK _ 053
10,12HP (UX2 1 Comp)

Basic Part
435301

237203B

Introduction
Multi V Ⅳ
137213A
268711I 268711C 549990

237203

Self-diagnosis
649950
268711J

Function
268711A 135313

261704 559010
268711D 137213B
W4810
W6200
W49200B

Outdoor Unit
268711F

Control
268711B 137213B 137213A
237203
W6640
349600
137213B

Test Run Check


135500D

Trouble Shooting Checking Method for


Compressor lead wire 135500C 554031

Guide
437211A

Key Components
W6631A

135510

147780 430410
(BASE Assembly)

On Boarding
(BASE Leg)
135500A

PCB
W4986A
137213B
W4986B
135500B

Appendix
(Sound Proof for Comp)

054 _TROUBLE SHOOTING GUIDE BOOK _ 055


14,16HP (UX3 1 Comp)

Basic Part
Introduction
Multi V Ⅳ
352114A 137213B
552115A 55211GA

268711I 268711C

Coil
Coil
561410A
561410B 552117 649950

Self-diagnosis
552200C 552200B 552202
552204B
268711J

Function
Coil
561410G 165010C 268711A
552204D 165010A
W6200
268711D 261704 137213B
552201D
W6200
W52240B

Outdoor Unit
552204A 552204D
165010B 268711B
W49200B

Control
561410H 561410F
268711F
Coil Coil W0DS
W6640
137213B

552201A 352112C Coil 552200A

Test Run Check


561410D
268711H
552204G

Coil
263230A Coil
661400C 561410G
552200D 552204G 263230D 352112A
548490

Trouble Shooting Checking Method for


552201B
W52240D
554160 Compressor lead wire

Guide
552204F
561410F 552201C
55211GB
352114B Coil

552203A

Key Components
W6631A
552203B
552114A

553000A

W48602

On Boarding
PCB
Appendix
056 _TROUBLE SHOOTING GUIDE BOOK _ 057
Basic Part
552115 55211GA
435301 552116

55211GC

Introduction
Multi V Ⅳ
552200B
Coil 552200C Coil Coil 552117
237203B 561410G 561410B 561410A
552204D 552204B 552202

549990 165010B
352111A

237203A

Self-diagnosis
Coil
435312 552204D

Function
Coil 561410E 552200A
165010A 566000
561410H Coil
559010 552204G
552204A W52240B
561410D

W4810B 546810

Outdoor Unit
Control
352111B
237203A 661400C
Coil
552200D
554031 561410C
263230A
W4810A 552204G
237204B

Test Run Check


552201A
135500D 548490
Coil
W52240D
352114 552204F
554160
561410F
135500C
437211A *55211GB

Trouble Shooting Checking Method for


552203A
552114A
135510

Guide
437211B 552203B

148000C
237204A

Key Components
135500A
553000 W48602
430410
147780 (BASE Assembly)
(BASE Leg) W4986A
135500B
W4986B

On Boarding
PCB
Part L/No Sensor location Housing color
Temp. Sensor 1 263230A Sub Cool Out + HEX2(Upper Temp. Sensor) + Liquid Pipe yellow
(Sound Proof for Comp)
Temp. Sensor 2 263230B Suction Pipe + HEX1(Temp. Sensor) + Inv.1 Discharge purple
Temp. Sensor 3 263230C Air green
Temp. Sensor 4 263230D HEX3(Low Temp. Sensor) + Sub Cool In black

Appendix
058 _TROUBLE SHOOTING GUIDE BOOK _ 059
18, 20HP (UX3 2 Comp)

Basic Part
435301

Introduction
Multi V Ⅳ
237203B

549990

237203A

Self-diagnosis
135313

Function
268711I 268711C

559010
649950

268711J
268711A
W4810 546810

Outdoor Unit
268711D 268711E

Control
W0DS W49200C 237203A
W6200
554031
268711F 268711G
W49200B 349600
137213A
W6640 268711B

Test Run Check


W49200A
135500D

268711H 261704

Compressor lead wire 135500C


Inverter 1 Inverter 2 437211A

Trouble Shooting Checking Method for


135510

Guide
437211B

W6631A W6631B

148000C
137213B

Key Components
135500A

430410
147780 (BASE Assembly)
(BASE Leg)
W4986A
135500B W4986B

On Boarding
PCB
Appendix
(Sound Proof for COMP1/COMP2)

060 _TROUBLE SHOOTING GUIDE BOOK _ 061


352114
55211GC

Part
Coil

Temp. Sensor 4
Temp. Sensor 3
Temp. Sensor 2
Temp. Sensor 1
552204A
561410H
552115

263230C
Coil

W52240D
Coil

Coil
263230A
552204D
561410E

561410F
552204F
552204A
561410G

L/No
661400C
55211GA

552200D

263230B
263230A

263230D
263230C
552200B

*55211GB
263230D

552203B
552200C

552203A
Coil

552203C
Coil

552204G
561410C
561410B
552204B
*552116

*352111C
263230B

W52240B

553000A
Coil

552202
561410A

062 _TROUBLE SHOOTING GUIDE BOOK


*548490

553000B
554160-1

Air
566000 165010A

165010B

554160-2

Sensor location
W48602
*552117

Coil
Coil

552204G
561410D

552114A
661400B
552204D

Suction Pipe + HEX1(Temp. Sensor) + Inv.1 Discharge


Sub Cool Out + HEX2(Upper Temp. Sensor) + Liquid Pipe

HEX3(Low Temp. Sensor) + Inv.2 Discharge + Sub Cool In


263230D
552200A

552114B
352111A

552200E

black
green
purple
yellow
Housing color
352111B

R410a
Mode No. Item Unit Cause & Check Point
Normal condition Abnormal condition
Above 3800 Overcharging, Outdoor Fan lock
1 High Pressure kPa 2000~3600
Below 1800 Ref. Leakage or Ref. Shortage
Low Pressure Above 1300 Overcharging
2 kPa 500~1000
(Cooling) Below 400 Ref. Leakage or Ref. Shortage, Comm Line Wrong connection
Above 1000 Ref. Leakage or Ref. Shortage
3 Indoor EEV Pulse 200~600
Below 100 Overcharging, Indoor Pipe Temp. Sensor Defect
Normal Mode : Upper EEV → full close
Cooling 32/2000(Normal) -
Lower EEV → full open
4 Outdoor EEV Pulse
2000/32 Low Temp Mode : Upper EEV → full open
(Cooling low temp.) Lower EEV → full close
Below 0℃ : EEV leakage, Malfunction
Indoor pipe △T
5 ℃ 0~10 Below -1 Above 10℃ : EEV clogging, Malfunction, Pipe Clogging,
△T = Outlet - Inlet
Wrong Piping
Ref. Leakage or Ref. Shortage
6 Indoor pipe Inlet, Outlet ℃ 6~15 above 17 Indoor Path Clogging
8. LGMV Checking Point

EEV Fault, Indoor Pipe Temp, Sensor Defect


Overcharging, Comm Line Wrong connection
High Pressure Above 3400
7 kPa 2300~3300 Indoor Fan Lock
(Cooling)
below 2200 Ref. Leakage or Ref. Shortage
Above 1300 Overcharging
Heating 8 Low Pressure kPa 200~1200
below 120 Ref. Leakage or Ref. Shortage, Outdoor EEV Fault
9 Indoor EEV Pulse 150~1350 -
Above 1500 Ref. Leakage or Ref. Shortage
10 Outdoor EEV Pulse 200~800
Below 150 Overcharging
11 Comp, Discharge T ℃ 60~100 Above 105 Ref. Leakage or Ref. Shortage
Suction Superheat SC EEV Fault, Overcharging
Common 12 ℃ Above 0.5 below 0
(Tsuc-Tdew) EEV Fault
Discharge Superheat
13 ℃ Above 15 Below 5 SC EEV Fault, Overcharging
(Tdis-Tbub)
_

- The value of LGMV in steady-state condition after driving more than 80% of the indoor unit
- The above value is not the absolute value, it can be changed according to the installation environment and operating condition.
- The above causes are the most common causes, there can be other possible causes.
063

Appendix On Boarding Guide Key Components Test Run Check Control Function Introduction Basic Part
PCB Trouble Shooting Checking Method for Outdoor Unit Self-diagnosis Multi V Ⅳ
Ⅲ. Self-diagnosis function
1. Error Code Display 066
2. Error Code Check 079
3. Network Error Code 184
1. Error Code Display

Definition of terms
•Trouble : a problem which can stop system operation, and can be resumed temporarily under limited Display Title Cause of Error
operation Without certified professional's assistance. Master Outdoor Unit Inverter Compressor DC DC charging is not performed at Master Outdoor

Basic Part
•Error : a problem which can stop system operation, and can be resumed ONLY after certified profes- 1
link Low Voltage Unit after starting relay turn on.
sional's check.
•Emergency mode : temporary operation while system met Trouble Slave1 Outdoor Unit Inverter Compressor DC DC charging is not performed at Slave1 Outdoor
2
link Low Voltage Unit after starting relay turn on.
Error Indicator 2 3
•This function indicates types of failure in self-diagnosis and occurrence of failure for air condition. Slave2 Outdoor Unit Inverter Compressor DC DC charging is not performed at Slave1 Outdoor
3
•Error mark is displayed on display window of indoor units and wired remote controller, and 7-segment link Low Voltage Unit after starting relay turn on.

Introduction
Multi V Ⅳ
LED of outdoor unit control board as shown in the table. Slave3 Outdoor Unit Inverter Compressor DC DC charging is not performed at Slave3 Outdoor
•If more than two troubles occur simultaneously, lower number of error code is first displayed. 4
link Low Voltage Unit after starting relay turn on.
•After resolving the error, error code will disappear from the 7-segment.
System is turned off by Master Outdoor Unit high
Error Display 1 Master Outdoor Unit High Pressure Switch
pressure switch.
1st,2nd LED of 7-segment indicates error number, 4th LED indicates unit number. Indicates units number.

Self-diagnosis
System is turned off by slave1 Outdoor Unit high

Function
2 Slave1 Outdoor Unit High Pressure Switch
Ex) 211 : No.21 error of master unit → → (repetition) pressure switch.
213 : No.21 error of slave2 2 4
1051 : No.105 error of master unit System is turned off by slave2 Outdoor Unit high
Unit (1:Master, 2:Slave1, 3:Slave2, 4:Slave3) 3 Slave2 Outdoor Unit High Pressure Switch
Error number pressure switch.

System is turned off by slave3 Outdoor Unit high


4 Slave3 Outdoor Unit High Pressure Switch

Outdoor Unit
pressure switch.

Control
Unit (1:Master, 2: Slave1, 3:Slave2, 4:Slave3)
Error number Master Outdoor Unit Input Voltage High/ Master Outdoor Unit input voltage is over 487V or

Outdoor unit related error


1
Low Voltage below 270V
※ Refer to the DX-Venitilation manual DX-Venitilation error code
Slave1 Outdoor Unit Input Voltage High/ Slave1 Outdoor Unit input voltage is over 487V or
2
Display Title Cause of Error Low Voltage below 270V

Test Run Check


2 5
0 1 - Air temperature sensor of indoor unit Air temperature sensor of indoor unit is open or short Slave2 Outdoor Unit Input Voltage High/ Slave2 Outdoor Unit input voltage is over 487V or
3
Inlet pipe temperature sensor of indoor unit is open or Low Voltage below 270V
0 2 - Inlet pipe temperature sensor of indoor unit short
Indoor unit related error

Slave3 Outdoor Unit Input Voltage High/ Slave3 Outdoor Unit input voltage is over 487V or
- Communication error : wired remote Failing to receive wired remote controller signal in indoor 4
0 3 Low Voltage below 270V
controller ↔ indoor unit unit PCB
0 4 - Drain pump Malfunction of drain pump

Trouble Shooting Checking Method for


Master Outdoor Unit Inverter Compressor The First Start Failure by Master Outdoor Unit
1
0 5 - Communication error : outdoor unit ↔ indoor unit Failing to receive outdoor unit signal in indoor unit PCB Start Failure Inverter Compressor Abnormality

Guide
Outlet pipe temperature sensor of indoor unit is open Slave1 Outdoor Unit Inverter Compressor The First Start Failure by Slave1 Outdoor Unit
0 6 - Outlet pipe temperature sensor of indoor unit 2
or short
Start Failure Inverter Compressor Abnormality
In case when the serial number marked on EEPROM of 2 6
0 9 - Indoor EEPROM Error Indoor unit is 0 or FFFFFF Slave2 Outdoor Unit Inverter Compressor The First Start Failure by Slave2 Outdoor Unit
Disconnecting the fan motor connector/Failure of indoor 3
1 0 - Abnormal fan motor operation Start Failure Inverter Compressor Abnormality

Key Components
fan motor lock
1 7 1- lnlet Air temperature sensor of FAU Air temperature sensor of indoor unit is open or short Slave3 Outdoor Unit Inverter Compressor The First Start Failure by Slave3 Outdoor Unit
4
Start Failure Inverter Compressor Abnormality
1 Master Outdoor Unit Inverter Compressor IPM Fault Master Outdoor Unit Inverter Compressor Drive IPM Fault
Outdoor unit related error

Master Outdoor Unit Inverter Compressor Master Outdoor Unit Inverter Compressor Fault OR
2 Slave1 Outdoor Unit Inverter Compressor IPM Fault Slave1 Outdoor Unit Inverter Compressor Drive IPM Fault 1
2 1 Over Current Drive Fault
3 Slave2 Outdoor Unit Inverter Compressor IPM Fault Slave2 Outdoor Unit Inverter Compressor Drive IPM Fault
Slave1 Outdoor Unit Inverter Compressor Slave1 Outdoor Unit Inverter Compressor Fault OR

On Boarding
2
4 Slave3 Outdoor Unit Inverter Compressor IPM Fault Slave3 Outdoor Unit Inverter Compressor Drive IPM Fault Over Current Drive Fault

PCB
2 9
1 Inverter Board Input Over Current(RMS) of Master Master Outdoor Unit Inverter Board Input Current excess
Outdoor Unit (RMS) Slave2 Outdoor Unit Inverter Compressor Slave2 Outdoor Unit Inverter Compressor Fault OR
3
Over Current Drive Fault
2 Outdoor Board
Inverter Input Over Current(RMS) of Slave1 Slave1 Outdoor Unit Inverter Board Input Current excess
Unit (RMS)
2 2 Slave2 Outdoor Unit Inverter Compressor Slave3 Outdoor Unit Inverter Compressor Fault OR
3 Inverter Board Input Over Current(RMS) of Slave2 Slave2 Outdoor Unit Inverter Board Input Current excess 4
Outdoor Unit (RMS) Over Current Drive Fault

Appendix
4 Inverter Board Input Over Current(RMS) of Slave3 Slave3 Outdoor Unit Inverter Board Input Current excess
Outdoor Unit (RMS)

066 _TROUBLE SHOOTING GUIDE BOOK _ 067


Display Title Cause of Error Display Title Cause of Error
Master Outdoor Unit Inverter Compressor1 System is turned off by Master Outdoor Unit Inverter Master Outdoor Unit Inverter Compressor CT Master Outdoor Unit Inverter Compressor CT Sensor

Basic Part
1 1
High Discharge Temperature Compressor High Discharge Temperature Sensor Fault open or short

Slave1 Outdoor Unit Inverter Compressor1 System is turned off by Slave1 Outdoor Unit Inverter Slave1 Outdoor Unit Inverter Compressor CT Slave1 Outdoor Unit Inverter Compressor CT Sensor
2 2
High Discharge Temperature Compressor High Discharge Temperature Sensor Fault open or short
3 2 4 0
Slave2 Outdoor Unit Inverter Compressor1 System is turned off by Slave2 Outdoor Unit Inverter Slave2 Outdoor Unit Inverter Compressor CT Slave2 Outdoor Unit Inverter Compressor CT Sensor
3 3
High Discharge Temperature Compressor High Discharge Temperature Sensor Fault open or short

Introduction
Multi V Ⅳ
Slave2 Outdoor Unit Inverter Compressor1 System is turned off by Slave3 Outdoor Unit Inverter Slave3 Outdoor Unit Inverter Compressor CT Slave3 Outdoor Unit Inverter Compressor CT Sensor
4 4
High Discharge Temperature Compressor High Discharge Temperature Sensor Fault open or short

Master Outdoor Unit Inverter Compressor2 System is turned off by Master Outdoor Unit Inverter Master Outdoor Unit Inverter Compressor1 Master Outdoor Unit Inverter Compressor Discharge
1 1
High Discharge Temperature Compressor2 High Discharge Temperature Discharge Temperature Sensor Fault Temperature Sensor open or short

Self-diagnosis
Slave1 Outdoor Unit Inverter Compressor1 Slave1 Outdoor Unit Inverter Compressor Discharge

Function
Slave1 Outdoor Unit Inverter Compressor2 System is turned off by Slave1 Outdoor Unit Inverter 2
2 Discharge Temperature Sensor Fault Temperature Sensor open or short
High Discharge Temperature Compressor2 High Discharge Temperature 4 1
3 3 Slave2 Outdoor Unit Inverter Compressor1 Slave2 Outdoor Unit Inverter Compressor Discharge
Slave2 Outdoor Unit Inverter Compressor2 System is turned off by Slave2 Outdoor Unit Inverter 3
3 Discharge Temperature Sensor Fault Temperature Sensor open or short
High Discharge Temperature Compressor2 High Discharge Temperature
Slave3 Outdoor Unit Inverter Compressor1 Slave3 Outdoor Unit Inverter Compressor Discharge
Slave3 Outdoor Unit Inverter Compressor2 System is turned off by Slave3 Outdoor Unit Inverter 4

Outdoor Unit
4 Discharge Temperature Sensor Fault Temperature Sensor open or short
High Discharge Temperature Compressor2 High Discharge Temperature

Control
Master Outdoor Unit Low Pressure Sensor Master Outdoor Unit Low Pressure Sensor open
Outdoor unit related error

Outdoor unit related error


System is turned off by excessive increase of high 1
1 High Pressure of Master Outdoor Unit Fault or short
pressure of Master Outdoor Unit
Slave1 Outdoor Unit Low Pressure Sensor Slave1 Outdoor Unit Low Pressure Sensor open
System is turned off by excessive increase of high 2
2 High Pressure of Slave1 Outdoor Unit Fault or short

Test Run Check


pressure of Slave1 Outdoor Unit 4 2
3 4 Slave2 Outdoor Unit Low Pressure Sensor Slave2 Outdoor Unit Low Pressure Sensor open
System is turned off by excessive increase of high 3
3 High Pressure of Slave2 Outdoor Unit Fault or short
pressure of Slave2 Outdoor Unit
Slave3 Outdoor Unit Low Pressure Sensor Slave3 Outdoor Unit Low Pressure Sensor open
System is turned off by excessive increase of high 4
4 High Pressure of Slave3 Outdoor Unit Fault or short
pressure of Slave3 Outdoor Unit

Trouble Shooting Checking Method for


Master Outdoor Unit High Pressure Sensor Master Outdoor Unit High Pressure Sensor open
1
System is turned off by excessive decrease of low Fault or short
1 Low Pressure of Master Outdoor Unit

Guide
pressure of Master Outdoor Unit
Slave1 Outdoor Unit High Pressure Sensor Slave1 Outdoor Unit High Pressure Sensor open
2
System is turned off by excessive decrease of low Fault or short
2 Low Pressure of Slave1 Outdoor Unit 4 3
pressure of Slave1 Outdoor Unit
3 5 Slave2 Outdoor Unit High Pressure Sensor Slave2 Outdoor Unit High Pressure Sensor open
3
System is turned off by excessive decrease of low Fault or short

Key Components
3 Low Pressure of Slave2 Outdoor Unit
pressure of Slave2 Outdoor Unit
Slave3 Outdoor Unit High Pressure Sensor Slave3 Outdoor Unit High Pressure Sensor open
4
System is turned off by excessive decrease of low Fault or short
4 Low Pressure of Slave3 Outdoor Unit
pressure of Slave3 Outdoor Unit
Master Outdoor Unit Air Temperature Sen- Master Outdoor Unit Air Temperature Sensor open
1
Master Outdoor Unit Low Compression Ratio Master Outdoor Unit stayed under low Compression sor Fault or short
1
Limited limit for 3 minutes
Slave1 Outdoor Unit Air Temperature Sen- Slave1 Outdoor Unit Air Temperature Sensor open

On Boarding
2
Slave1 Outdoor Unit Low Compression Ratio Slave1 Outdoor Unit stayed under low Compression sor Fault or short

PCB
2 4 4
Limited limit for 3 minutes Slave2 Outdoor Unit Air Temperature Sen- Slave2 Outdoor Unit Air Temperature Sensor open
3 6 3
sor Fault or short
Slave2 Outdoor Unit Low Compression Ratio Slave2 Outdoor Unit stayed under low Compression
3
Limited limit for 3 minutes Slave3 Outdoor Unit Air Temperature Sen- Slave3 Outdoor Unit Air Temperature Sensor open
4
sor Fault or short
Slave3 Outdoor Unit Low Compression Ratio Slave3 Outdoor Unit stayed under low Compression

Appendix
4
Limited limit for 3 minutes

068 _TROUBLE SHOOTING GUIDE BOOK _ 069


Display Title Cause of Error Display Title Cause of Error
Master Outdoor Unit Heat Exchanger Tem- Master Outdoor Unit Heat Exchanger Temperature Excessive connection of indoor units compared to

Basic Part
1 5 1 1 Excessive capacity of indoor units
perature Sensor (Front side) Fault Sensor(Front side) open or short capacity of Outdoor Unit

Slave1 Outdoor Unit Heat Exchanger Tem- Slave1 Outdoor Unit Heat Exchanger Temperature Communication error : inverter PCB → Failing to receive inverter signal at main PCB of
2 1
perature Sensor (Front side) Fault Sensor (Front side) open or short Main PCB Master Outdoor Unit
4 5
Slave2 Outdoor Unit Heat Exchanger Tem- Slave2 Outdoor Unit Heat Exchanger Temperature Communication error : inverter PCB → Failing to receive inverter signal at main PCB of
3 2
perature Sensor (Front side) Fault Sensor(Front side) open or short Main PCB Slave1 Outdoor Unit

Introduction
Multi V Ⅳ
5 2
Slave3 Outdoor Unit Heat Exchanger Tem- Slave3 Outdoor Unit Heat Exchanger Temperature Communication error : inverter PCB → Failing to receive inverter signal at main PCB of
4 3
perature Sensor (Front side) Fault Sensor(Front side) open or short Main PCB Slave2 Outdoor Unit

Master Outdoor Unit Suction Temperature Master Outdoor Unit Suction Temperature Sensor Communication error : inverter PCB → Failing to receive inverter signal at main PCB of
1 4
Sensor Fault open or short Main PCB Slave3 Outdoor Unit

Self-diagnosis
Slave1 Outdoor Unit Suction Temperature Slave1 Outdoor Unit Suction Temperature Sensor Communication error : indoor unit → Main Failing to receive indoor unit signal at main PCB of

Function
2 5 3 1
Sensor Fault open or short PCB of Outdoor Unit Outdoor Unit .
4 6
Slave2 Outdoor Unit Suction Temperature Slave2 Outdoor Unit Suction Temperature Sensor Master Outdoor Unit Controller part cannot receive
3 Master Outdoor Unit Communication Error
Sensor Fault open or short 1 inverter control signals (usually happens after
with Inverter Controller
onboarding)
Slave3 Outdoor Unit Suction Temperature Slave3 Outdoor Unit Suction Temperature Sensor
4 Slave1 Outdoor Unit Controller part cannot receive

Outdoor Unit
Sensor Fault open or short Slave1 Outdoor Unit Communication Error
2 inverter control signals (usually happens after

Control
with Inverter Controller
Master Outdoor Unit Inverter Compressor2 Master Outdoor Unit Inverter Compressor2 Discharge onboarding
Outdoor unit related error

Outdoor unit related error


1 5 7
Discharge Temperature Sensor Fault Temperature Sensor open or short Slave2 Outdoor Unit Controller part cannot receive
Slave2 Outdoor Unit Communication Error
3 inverter control signals (usually happens after
Slave1 Outdoor Unit Inverter Compressor2 Slave1 Outdoor Unit Inverter Compressor2 Discharge with Inverter Controller
2 onboarding)
Discharge Temperature Sensor Fault Temperature Sensor open or short

Test Run Check


4 7 Slave3 Outdoor Unit Controller part cannot receive
Slave2 Outdoor Unit Inverter Compressor2 Slave2 Outdoor Unit Inverter Compressor2 Discharge Slave3 Outdoor Unit Communication Error
3 4 inverter control signals (usually happens after
Discharge Temperature Sensor Fault Temperature Sensor open or short with Inverter Controller
onboarding)
Slave3 Outdoor Unit Inverter Compressor2 Slave3 Outdoor Unit Inverter Compressor2 Discharge Mixing Installation of Old Slave Outdoor Unit and
4 5 9 1 Mixing Installation of slave Outdoor Unit
Discharge Temperature Sensor Fault Temperature Sensor open or short New Slave Outdoor Unit

Trouble Shooting Checking Method for


Master Outdoor Unit Faulty IPM Temperature Master Outdoor Unit IPM Temperature Sensor short/ Inverter PCB EEPROM Error of Master
1 1 Access Error of Inverter PCB of Master Outdoor Unit
Sensor open Outdoor Unit

Guide
Slave1 Outdoor Unit Faulty IPM Temperature Slave1 Outdoor Unit IPM Temperature Sensor short/
2 2 Inverter PCB EEPROM Error of Slave1 Unit Access Error of Inverter PCB of Slave1 Outdoor Unit
Sensor open
4 9 6 0
Slave2 Outdoor Unit Faulty IPM Temperature Slave2 Outdoor Unit IPM Temperature Sensor short/
3 3 Inverter PCB EEPROM Error of Slave2 Unit Access Error of Inverter PCB of Slave2 Outdoor Unit
Sensor open

Key Components
Slave3 Outdoor Unit Faulty IPM Temperature Slave3 Outdoor Unit IPM Temperature Sensor short/
4 4 Inverter PCB EEPROM Error of Slave3 Unit Access Error of Inverter PCB of Slave3 Outdoor Unit
Sensor open

Missing connection of R, S, T power of Master Outdoor Unit Inverter Heatsink High System is turned off by Master Outdoor Unit Inverter
1 Missing connection of Master outdoor unit 1`
Master Outdoor Unit Temperature Heatsink High Temperature

Missing connection of R, S, T powerof Slave1 Outdoor Unit Inverter Heatsink High System is turned off by Slave1 Outdoor Unit Inverter

On Boarding
2 Missing connection of Slave1 Outdoor Unit 2
Slave1 Outdoor Unit Temperature Heatsink High Temperature

PCB
5 0 6 2
Missing connection of R, S, T power of Slave2 Outdoor Unit Inverter Heatsink High System is turned off by Slave2 Outdoor Unit Inverter
3 Missing connection of Slave2 Outdoor Unit 3
Slave2 Outdoor Unit Temperature Heatsink High Temperature

Missing connection of R, S, T power of Slave3 Outdoor Unit Inverter Heatsink High System is turned off by Slave3 Outdoor Unit Inverter
4 Missing connection of Slave3 Outdoor Unit 4
Slave3 Outdoor Unit Temperature Heatsink High Temperature

Appendix
070 _TROUBLE SHOOTING GUIDE BOOK _ 071
Display Title Cause of Error Display Title Cause of Error
Master Outdoor Unit Inverter Heatsink Tem- Master Outdoor Unit Inverter Heatsink Temperature

Basic Part
1 1 Master Outdoor Unit Fan Over Current Error Master Outdoor Unit Fan Current is over 5A
perature Sensor Fault Sensor open or short

Slave1 Outdoor Unit Inverter Heatsink Tem- Slave1 Outdoor Unit Inverter Heatsink Temperature
2 2 Slave1 Outdoor Unit Fan Over Current Error Slave1 Outdoor Unit Fan Current is over 5A
perature Sensor Fault Sensor open or short
6 5 7 7
Slave2 Outdoor Unit Inverter Heatsink Tem- Slave2 Outdoor Unit Inverter Heatsink Temperature
3 3 Slave2 Outdoor Unit Fan Over Current Error Slave2 Outdoor Unit Fan Current is over 5A
perature Sensor Fault Sensor open or short

Introduction
Multi V Ⅳ
Slave3 Outdoor Unit Inverter Heatsink Tem- Slave3 Outdoor Unit Inverter Heatsink Temperature
4 4 Slave3 Outdoor Unit Fan Over Current Error Slave3 Outdoor Unit Fan Current is over 5A
perature Sensor Fault Sensor open or short

Master Outdoor Unit Fan First Position Sensing


1 Master Outdoor Unit Fan Lock Restriction of Master Outdoor Unit 1 Master Outdoor Unit Fan Start Failure Error
Failure

Self-diagnosis
Slave1 Outdoor Unit Fan First Position Sensing

Function
2 Slave1 Outdoor Unit Fan Lock Restriction of Slave1 Outdoor Unit 2 Slave1 Outdoor Unit Fan Start Failure Error
Failure
6 7 7 9

Outdoor unit related error


Slave2 Outdoor Unit Fan First Position Sensing
3 Slave2 Outdoor Unit Fan Lock Restriction of Slave2 Outdoor Unit 3 Slave2 Outdoor Unit Fan Start Failure Error
Failure

Slave3 Outdoor Unit Fan First Position Sensing


4 Slave3 Outdoor Unit Fan Lock Restriction of Slave3 Outdoor Unit 4 Slave3 Outdoor Unit Fan Start Failure Error

Outdoor Unit
Failure

Control
Converter CT Sensor Error of Master Master Outdoor Unit Main PCB EEPROM Communication Fail Between Master Outdoor Unit
Outdoor unit related error

1 Restriction of Master Outdoor Unit 1


Outdoor Unit Error Main MICOM and EEPROM or omitting EEPROM

Converter CT Sensor Error of Slave1 Slave1 Outdoor Unit Main PCB EEPROM Communication Fail Between Slave1 Outdoor Unit
2 Restriction of Slave1 Outdoor Unit 2
Outdoor Unit Error Main MICOM and EEPROM or omitting EEPROM

Test Run Check


7 1 8 6
Converter CT Sensor Error of Slave2 Slave2 Outdoor Unit Main PCB EEPROM Communication Fail Between Slave2 Outdoor Unit
3 Restriction of Slave2 Outdoor Unit 3
Outdoor Unit Error Main MICOM and EEPROM or omitting EEPROM

Converter CT Sensor Error of Slave2 Slave3 Outdoor Unit Main PCB EEPROM Communication Fail Between Slave3 Outdoor Unit
4 Restriction of Slave3 Outdoor Unit 4
Outdoor Unit Error Main MICOM and EEPROM or omitting EEPROM

Trouble Shooting Checking Method for


Communication Fail Between Master Outdoor Unit
1 Master Outdoor Unit Fan CT Sensor Error Master Outdoor Unit Fan CT Sensor open or short 1 Master Outdoor Unit Fan PCB EEPROM Error
Fan MICOM and EEPROM or omitting EEPROM

Guide
Communication Fail Between Slave1 Outdoor Unit
2 Slave1 Outdoor Unit Fan CT Sensor Error Slave1 Outdoor Unit Fan CT Sensor open or short 2 Slave1 Outdoor Unit Fan PCB EEPROM Error
Fan MICOM and EEPROM or omitting EEPROM
7 5 8 7
Communication Fail Between Slave2 Outdoor Unit
3 Slave2 Outdoor Unit Fan CT Sensor Error Slave2 Outdoor Unit Fan CT Sensor open or short 3 Slave2 Outdoor Unit Fan PCB EEPROM Error
Fan MICOM and EEPROM or omitting EEPROM

Key Components
Communication Fail Between Slave3 Outdoor Unit
4 Slave3 Outdoor Unit Fan CT Sensor Error Slave3 Outdoor Unit Fan CT Sensor open or short 4 Slave3 Outdoor Unit Fan PCB EEPROM Error
Fan MICOM and EEPROM or omitting EEPROM

Master Outdoor Unit Fan DC Link


1 Master Outdoor Unit Fan DC Link High Voltage Error
High Voltage Error

Slave1 Outdoor Unit Fan DC Link

On Boarding
2 Slave1 Outdoor Unit Fan DC Link High Voltage Error
High Voltage Error

PCB
7 6
Slave2 Outdoor Unit Fan DC Link
3 Slave2 Outdoor Unit Fan DC Link High Voltage Error
High Voltage Error

Slave3 Outdoor Unit Fan DC Link


4 Slave3 Outdoor Unit Fan DC Link High Voltage Error
High Voltage Error

Appendix
072 _TROUBLE SHOOTING GUIDE BOOK _ 073
Display Title Cause of Error Display Title Cause of Error
Communication Error Between Master Failing to receive Slave Unit signal at main PCB Master Outdoor Unit Subcooling Inlet Master Outdoor Unit Subcooling Outlet Tempera-

Basic Part
1 1
Outdoor Unit and Slave Outdoor Unit of Master Outdoor Unit Temperature Sensor Error ture Sensor open or short

Communication Error Between Slave1 Failing to receive Master and other Slave Unit Slave1 Outdoor Unit Subcooling Inlet Slave1 Outdoor Unit Subcooling Outlet Temperature
2 2
Outdoor Unit and Other Outdoor Unit signal at main PCB of Slave1 Outdoor Unit Temperature Sensor Error Sensor open or short
1 0 4 1 1 4
Communication Error Between Slave2 Failing to receive Master and other Slave Unit Slave2 Outdoor Unit Subcooling Inlet Slave2 Outdoor Unit Subcooling Outlet Tempera-
3 3
Outdoor Unit and Other Outdoor Unit signal at main PCB of Slave2 Outdoor Unit Temperature Sensor Error ture Sensor open or short

Introduction
Multi V Ⅳ
Communication Error Between Slave3 Failing to receive Master and other Slave Unit Slave3 Outdoor Unit Subcooling Inlet Slave3 Outdoor Unit Subcooling Outlet Tempera-
4 4
Outdoor Unit and Other Outdoor Unit signal at main PCB of Slave2 Outdoor Unit Temperature Sensor Error ture Sensor open or short

Master Outdoor Unit Fan PCB Failing to receive fan signal at main PCB of Master Outdoor Unit Subcooling Outlet Master Outdoor Unit Subcooling Outlet Tempera-
1 1
Communication Error Master unit. Temperature Sensor Error ture Sensor open or short

Self-diagnosis
Slave1 Outdoor Unit Fan PCB Failing to receive fan signal at main PCB of Slave1 Outdoor Unit Subcooling Outlet Slave1 Outdoor Unit Subcooling Outlet Temperature

Function
2 2
Communication Error Slave1 unit. Temperature Sensor Error Sensor open or short
1 0 5 1 1 5
Slave2 Outdoor Unit Fan PCB Failing to receive fan signal at main PCB of Slave2 Outdoor Unit Subcooling Outlet Slave2 Outdoor Unit Subcooling Outlet Tempera-
3 3
Communication Error Slave2 unit. Temperature Sensor Error ture Sensor open or short

Slave3 Outdoor Unit Fan PCB Failing to receive fan signal at main PCB of Slave3 Outdoor Unit Subcooling Outlet Slave3 Outdoor Unit Subcooling Outlet Tempera-
4 4

Outdoor Unit
Communication Error Slave3 unit. Temperature Sensor Error ture Sensor open or short

Control
Master Outdoor Unit FAN IPM Fault Instant Over Current at Master Outdoor Unit Fan Master Outdoor Unit Oil Amount Sen- Master Outdoor Unit Oil Amount Sensor Error is
Outdoor unit related error

Outdoor unit related error


1 1
Error IPM sor Error open or short

Slave1 Outdoor Unit FAN IPM Fault Instant Over Current at Slave1 Outdoor Unit Fan Slave 1 Outdoor Unit Oil Amount Slave 1 Outdoor Unit Oil Amount Sensor Error is
2 2
Error IPM Sensor Error open or short

Test Run Check


1 0 6 1 1 6
Slave2 Outdoor Unit FAN IPM Fault Instant Over Current at Slave2 Outdoor Unit Fan Slave 2 Outdoor Unit Oil Amount Slave 2 Outdoor Unit Oil Amount Sensor Error is
3 3
Error IPM Sensor Error open or short

Slave3 Outdoor Unit FAN IPM Fault Instant Over Current at Slave3 Outdoor Unit Fan Slave 3 Outdoor Unit Oil Amount Slave 3 Outdoor Unit Oil Amount Sensor Error is
4 4
Error IPM Sensor Error open or short

Trouble Shooting Checking Method for


Master Outdoor Unit Fan DC Link Low Master Outdoor Unit Fan DC Link Input Voltage is Master outdoor unit Main Board - Master Outdoor Unit Main Board Main-Sub Micom
1 1
Voltage Error under 380V External Board communication error communication failed

Guide
Slave1 Outdoor Unit Fan DC Link Low Slave1 Outdoor Unit Fan DC Link Input Voltage is Slave1 outdoor unit Main Board - Slave1 Outdoor Unit Main Board Main-Sub Micom
2 2
Voltage Error under 380V External Board communication error communication failed
1 0 7 1 4 5
Slave2 Outdoor Unit Fan DC Link Low Slave2 Outdoor Unit Fan DC Link Input Voltage is Slave2 outdoor unit Main Board - Slave2 Outdoor Unit Main Board Main-Sub Micom
3 3
Voltage Error under 380V External Board communication error communication failed

Key Components
Slave3 Outdoor Unit Fan DC Link Low Slave3 Outdoor Unit Fan DC Link Input Voltage is Slave3 outdoor unit Main Board - Slave3 Outdoor Unit Main Board Main-Sub Micom
4 4
Voltage Error under 380V External Board communication error communication failed

Master Outdoor Unit Liquid pipe Liquid pipe temperature sensor of Master Outdoor Failure of operation mode conversion
1 1 Pressure unbalance between Outdoor Units
Temperature Sensor Error Unit is open or short at Master Outdoor Unit

Slave1 Outdoor Unit Liquid pipe Liquid pipe temperature sensor of slave1 Outdoor Failure of operation mode conversion

On Boarding
2 2 Pressure unbalance between Outdoor Units
Temperature Sensor Error Unit is open or short at Slave1 Outdoor Unit

PCB
1 1 3 1 5 1
Slave2 Outdoor Unit Liquid pipe Liquid pipe temperature sensor of slave2 Outdoor Failure of operation mode conversion
3 3 Pressure unbalance between Outdoor Units
Temperature Sensor Error Unit is open or short at Slave2 Outdoor Unit

Slave3 Outdoor Unit Liquid pipe Liquid pipe temperature sensor of slave3 Outdoor Failure of operation mode conversion
4 4 Pressure unbalance between Outdoor Units
Temperature Sensor Error Unit is open or short at Slave3 Outdoor Unit

Appendix
074 _TROUBLE SHOOTING GUIDE BOOK _ 075
Display Title Cause of Error
Master Outdoor Unit Heat Exchanger Master Outdoor Unit Heat Exchanger Temperature
Hydro kit Error code display
1
Temperature Sensor (upper part) Fault Sensor(upper part) open or short

Basic Part
Error Display
Slave1 Outdoor Unit Heat Exchanger Slave1 Outdoor Unit Heat Exchanger Temperature
2
Temperature Sensor (upper part) Fault Sensor (upper part) open or short
1 5 3 •T
 his function performs the self diagnosis for the unit and displays the types of the error when a error
Slave2 Outdoor Unit Heat Exchanger Slave2 Outdoor Unit Heat Exchanger Temperature occurs.
3
Temperature Sensor (upper part) Fault Sensor(upper part) open or short •Error displays the following codes on wired remote controller and red/green LED on out door unit control
board.

Introduction
Multi V Ⅳ
Slave3 Outdoor Unit Heat Exchanger Slave3 Outdoor Unit Heat Exchanger Temperature
4
Temperature Sensor (upper part) Fault Sensor(upper part) open or short •If two or more errors simultaneously occur, it displays in the order of error number.
Master Outdoor Unit Heat Exchanger Master Outdoor Unit Heat Exchanger Temperature
•After an occurrence of a error, error code disappears once the error is corrected.
1
Temperature Sensor (lower part) Fault Sensor(lower part) open or short
0 1 - Air temperature sensor error Sensor is open or short
Slave1 Outdoor Unit Heat Exchanger Slave1 Outdoor Unit Heat Exchanger Temperature

Self-diagnosis
2
Temperature Sensor (lower part) Fault Sensor (lower part) open or short 0 2 - Gas side temperature sensor error Sensor is open or short

Function
1 5 4
Slave2 Outdoor Unit Heat Exchanger Slave2 Outdoor Unit Heat Exchanger Temperature No communication between wired remote The remote controller does not receive the
3 0 3 -
Temperature Sensor (lower part) Fault Sensor(lower part) open or short controller & indoor unit signal from indoor unit during specific time
Slave3 Outdoor Unit Heat Exchanger Slave3 Outdoor Unit Heat Exchanger Temperature No signal communication between indoor &
4 0 5 - Indoor unit & outdoor unit communication error
Temperature Sensor (lower part) Fault Sensor(lower part) open or short outdoor units

Outdoor Unit
Master outdoor unit External Board Master Outdoor Unit External Board Main-Sub 0 6 - Liquid side temperature sensor error Sensor is open or short
Outdoor unit related error

Control
1
Main-Sub Micom communication error Micom communication failed
Hydro kit hot-water storage tank temperature
0 8 - Pipe temperature sensor is open or short
Slave1 outdoor unit External Board Slave1 Outdoor Unit External Board Main-Sub sensor error
2
Main-Sub Micom communication error Micom communication failed
1 8 2 0 9 - Indoor unit EEPROM error

Test Run Check


Slave2 outdoor unit External Board Slave2 Outdoor Unit External Board Main-Sub
3 Indoor Unit & Inverter PCB communication er- No signal communication between indoor unit
Main-Sub Micom communication error Micom communication failed 1 1 -
ror & inverter PCB
Slave3 outdoor unit External Board Slave3 Outdoor Unit External Board Main-Sub
4 1 2 - Inverter PCB error Error occurence in inverter PCB
Main-Sub Micom communication error Micom communication failed
Hydro kit solar heat pipe temperature sen-
inlet water temperature is below 5 degree or water 1 3 - Pipe temperature sensor is open or short
1 8 7 1 Hydro-Kit P.HEX bursting error sor error

Trouble Shooting Checking Method for


temperature error during defrosting operation.
1 4 - Hydro kit flow switch error of indoor unit Flow sensing error of Flow switch
Master Outdoor Unit Fan Heatsink System is turned off by Master Outdoor Unit Fan

Guide
1
High Temperature Heatsink High Temperature Hydro kit water pipe abnomality overheating Temperature sensor trouble, High temperature
1 5 -
error water flow
Slave1 Outdoor Unit Fan Heatsink High System is turned off by Slave1 Outdoor Unit Fan
2
Temperature Heatsink High Temperature Hydro kit water pipe temperature sensor con-
1 9 3 1 6 - Pipe temperature sensor is open or short
current error of indoor unit

Key Components
Slave2 Outdoor Unit Fan Heatsink System is turned off by Slave2 Outdoor Unit Fan
3
High Temperature Heatsink High Temperature 1 7 - Water inlet temperature sensor error Sensor is open or short
Slave3 Outdoor Unit Fan Heatsink System is turned off by Slave3 Outdoor Unit Fan Hydro kit outlet water pipe temperature sensor
4
High Temperature Heatsink High Temperature 1 8 - Pipe temperature sensor is open or short
error of indoor unit
Master Outdoor Unit Fan Heatsink Master Outdoor Unit Fan Heatsink Temperature
1
Temperature Sensor Fault Sensor open or short

On Boarding
Slave1 Outdoor Unit Fan Heatsink Slave1 Outdoor Unit Fan Heatsink Temperature

PCB
2
Temperature Sensor Fault Sensor open or short
1 9 4
Slave2 Outdoor Unit Fan Heatsink Slave2 Outdoor Unit Fan Heatsink Temperature
3
Temperature Sensor Fault Sensor open or short

Slave3 Outdoor Unit Fan Heatsink Slave3 Outdoor Unit Fan Heatsink Temperature

Appendix
4
Temperature Sensor Fault Sensor open or short

076 _TROUBLE SHOOTING GUIDE BOOK _ 077


2. Error Code Check

Inverter PCB Error Code List Error No. Error Type Error Point Main Reasons
01 Indoor unit air sensor error

Basic Part
•Red LED means error no. 10's digit, and green LED 01(FAU) FAU Outlet air sensor error
means 1's digit, and when red and green simultane- Indoor unit sensor is open/ 1. Indoor unit PCB wrong connection
02 Indoor unit pipe inlet sensor error 2. Indoor unit PCB failure
ously blink, it means 100's unit. Red LED : 10's digit short
06 Indoor unit pipe outlet sensor error 3. Sensor problem (main reason)
Ex) A
 fter red and green LED simultaneously blink, red Green LED : 1's digit 17(FAU) FAU Inlet air sensor error
LED blinks 1 time, and green LED blinks 5 times :

Introduction
Multi V Ⅳ
error no. 15 ■ Error diagnosis and countermeasure flow chart
n Error diagnosis and countermeasure flow chart
n Error diagnosis and countermeasure flow chart
Is sensor properly No
Connect properly to PCB
connected
Is sensor to PCB?
properly No
n Error diagnosis
to PCB? and countermeasure flow chart

Self-diagnosis
Connect properly to PCB
connected
Yes

Function
Error Error Type Main Reasons Yes
No. No
Is sensor properly No
21 Inverter compressor IPM defect Inverter compressor drive IPM defect / inverter compressor defect Is the resistance value Connect properly to PCB
connected to PCB? No Change the sensor
Is the of sensor normal?*
resistance value
Change the sensor
22 Inverter compressor overcurrent Increase of inverter compressor CT value of sensor
Yes normal?*
Yes
23 Inverter compressor DC Link low voltage After inverter activation relay is ON, DC voltage recharge defect Yes
No

Outdoor Unit
Inverter input voltage exceeds the unit limit and lasts for 4sec. Is the resistance value
25 High/low Inverter input voltage Change the PCB Change the sensor
(173V ~ 289V) ofChange
sensor the
normal?*
PCB

Control
26 Inverter compressor activation failure Inverter compressor error, causing initial activation failure Yesthe value is more than 100kΩ (open) or less than 100Ω (short), Error occurs
** In case
** In case the value is more than 100kΩ (open) or less than 100Ω (short), Error occurs
27 Inverter PSC/PFC Fault Error Error by overcurrent at inverter input Refer: Resistance value maybe change according to temperature of temp sensor,
Refer:Change
Resistance
the PCBvalue maybe change according to temperature of temp sensor,
28 Inverter DC Link high voltage error Inverter DC voltage recharge, causing compressor OFF It shows
It shows according
according to criteria
to criteria of current
of current temperature(±5%
temperature(±5% margin)margin) ‘ Normal
‘ Normal
29 Inverter compressor overcurrent Inverter compressor activation failure or increase of CT value ** In case Air Air
thetemp temp
value sensor:
is more
sensor: 10°C 10°C
than =100kΩ= 20.7kΩ
20.7kΩ(open) : 25°C=
or
: 25°C= less
10kΩ 10kΩ
than : 50°C=
100Ω
: 50°C= (short),3.4kΩ
3.4kΩ Error occurs

Test Run Check


Pipe temp sensor:
10°C10°C = 10kΩ : 25°C= 5kΩ : 50°C= 1.8kΩ
32 Excessive rise of inverter compressor dis- Excessive rise of inverter compressor discharge temperature, Refer: Pipe temp
Resistance sensor:
value maybe =change
10kΩ : 25°C=
according 5kΩ : 50°C=
to temperature 1.8kΩ
of temp sensor,
charge temperature causing compressor OFF It shows according to criteria of current temperature(±5% margin) ‘ Normal
Excessive rise of high pressure of inverter Excessive rise of high pressure of inverter compressor, causing Air temp sensor: 10°C = 20.7kΩ : 25°C= 10kΩ : 50°C= 3.4kΩ
34 Pipe temp sensor:
2nd Generation Indoor10°C
unit =PCB
10kΩ : 25°C= 5kΩ : 50°C=4th1.8kΩ
Generation Indoor unit PCB
compressor compressor OFF
Excessive drop of low pressure of inverter Excessive drop of low pressure of inverter compressor, causing
35 compressor compressor OFF

Trouble Shooting Checking Method for


Low pressure ratio error of inverter com- High pressure/low pressure ratio of inverter compressor is main- CN-ROOM : Indoor:air
CN-ROOM tempair
Indoor sensor
temp sensor
36 CN-PIPE IN : Pipe
pressor tained at below 1.8 for 3 min. or more CN-PIPE INinlet temp
: Pipe sensor
inlet temp sensor

Guide
40 Inverter compressor CT sensor defect Inverter compressor CT sensor defect CN-PIPE OUT : Pipe
CN-PIPE OUToutlet
: Pipetemp sensor
outlet temp sensor
CN-ROOM : Indoor air temp sensor
Inverter compressor discharge pipe tempera- Inverter compressor discharge temperature sensor disconnection
41 CN-ROOM : Indoor air temperature sensor CN-PIPE IN CN-ROOM
: Pipe inlet temp sensor
: Indoor air temperature sensor
ture sensor defect or short circuit
CN-PIPE IN : Pipe inlet temperature sensor CN-PIPE IN : Pipe inlet temperature sensor
Low pressure sensor defect of inverter com- Low pressure sensor disconnection or short circuit of inverter CN-PIPE OUT : Pipe outlet temp sensor
42 CN-PIPE OUT : Pipe outlet temperature sensor CN-PIPE OUT : Pipe outlet temperature sensor
pressor compressor

Key Components
High pressure sensor defect of inverter com- High pressure sensor disconnection or short circuit of inverter
43 pressor compressor
Inverter inside air temperature sensor disconnection or short cir-
44 Inverter inside air temperature sensor defect cuit
Inverter compressor suction pipe temperature Inverter compressor suction temperature sensor disconnection
46 Measure the resistance of outlet pipe temp sensor.
sensor defect or short circuit
Measure the resistance of outlet pipe temp sensor.

On Boarding
Communication error(indoor unit outdoor unit
53 Outdoor unit does not receive signal from indoor unit
main PCB)

PCB
Measure the resistance of outlet pipe temp sensor.
60 Inverter PCB EEPROM error Inverter PCB EEPROM error
Excessive rise of inverter heatsink tempera- Inverter PCB heat generation, causing the rise of heatsink
62 ture temperature
Inverter heatsink temperature sensor disconnection or
65 Inverter heatsink temperature sensor defect short circuit

Appendix
73 Overcurrent (Peak) detected at inverter input Error by overcur'rent detection at inverter input

078 _TROUBLE SHOOTING GUIDE BOOK _ 079


Error No. Error Type Error Point Main Reasons Trouble shooting Case #1 (CH03)
The remote controller 1. Connector open contact problem

Basic Part
No communication between cabled did not receive the 2. W  ired remote control communication ■ Summary
03 cable defect
remote controller & indoor unit signal from indoor unit
1. Defective product: Simple wired remote control(P/No: AKB72955813)
during specific time 3. Wired remote control defect 2. Defect symptoms: CH03 error is generated after the compressor is turned on.
4. Indoor unit board defect
3. SVC Technician’s request: Check the correlation between the compressor the wired remote control
■ Error diagnosis and countermeasure flow chart communication error

Introduction
Multi V Ⅳ
Is the same error still
Check the wiring between
■ Inspection
generated when the wired remote No
connectors, inspect the cables
control is directly connected to the • Check how the installation environment could have an effect on the likelihood of CH03 error.
**
indoor unit’s Main PCBA?
n Error diagnosis and countermeasure flow chart

Self-diagnosis
Yes • Cause: Incorrect setting of the ‘Master/Slave setting’

Function
→ The installer setting must be changed when in the Slave state.
IsDoes the error happens
the same No
error still generated No Replace cabled remote → Only the Master wired remote control exchanges communication with the indoor unit.
again if the remote
when the remote control is replaced controller
Replace the remote control
controller is replaced?*
with a normal one?
Yes
• Corrective procedure: set the installer setting to 07:00
Yes
- There is no relationship between the compressor and CH03 in the relevant site.

Outdoor Unit
Does the error occurred
- The compressor has a 3 minute protection logic which was misinterpreted
indoor unit No

Control
whenReplace
the cablethe of remote Check connection & as no response.
controller is replaced? communication cable **
(CH03 Error is generated after 3 minutes, so the activation times are the same)
* If there is no remote controller to replace : Use another unit's remote controller doing well
** Check cableYes :C ontact failure of connected portion or extension of cable are main cause
Check any surrounded noise ( check the distance with main power cable) ※ General Air Conditioner Product Code Table

Test Run Check


Replace indoor unit PCB ***
→ make safe distance from the devices generate electromagnetic wave
* If there is no remote
Setting Mode Code Value Setting Value
Checkcontroller
the state toofreplace : Use another
the connectors unitʼs
(missing remote
pins, etc.).controller
Look fordoing wellor squeezed cables.
broken
** Check cable :Determine
Contact failure
if theofhumidity
connected portion
is too highor extension
and of cablecorrosion
if so, whether are main could
causehave resulted.
Remote Control Master/Slave Settings 07 00: Slave 01: Master
*** A fter replacing Check
indooranyunitsurrounded
PCB, do Autonoise ( check the&distance
Addressing withaddress
input unit's main power cable)
if connected to central controller.
‘ make safe distance from the devices generate electromagnetic wave
(All the indoor units connected should be turned on before Auto Addressing
*** After replacing indoor unit PCB, do Auto Addressing & input unitʼs address if connected to central controller. ■ Cause

Trouble Shooting Checking Method for


(All the indoor
Cassette units connected
2nd Generation should
Indoor be PCB
unit turned on beforeCassette
Auto Addressing
4th Generation Indoor unit PCB
• Incorrect “Master/Slave” setting made in the wired remote control’s installer setting menu.

Guide
→ The ‘Master/Slave’ settings on 2 wired remote controls are both set to ‘07:01’.
→ CH03 error occurs because no communication is exchanged when at the slave state”

■ Solution

Key Components
CN-REMO : Remote controller connection
If the installation site looks like below, the installer code should be set with the following values.
❇ The PCB can differ from model to model.
Check from the right source.

CN-REMO : Remote controller connection


※ Check if the cable specification is
※ The PCB can differ from model to model.

On Boarding
in compliance with the Korean standard.
Check from the right source.

PCB
Checking communication cable connection status

Appendix
080 _TROUBLE SHOOTING GUIDE BOOK _ 081
Trouble shooting Case #2 (CH03) Trouble shooting Case #3 (CH03)

Basic Part
■ Summary ■ Summary
1. Defect symptoms: CH03 occurred in a group control scene 1. Defective product: New Wide wired remote control
2. Defective product: cassette indoor unit (for event communication) 2. Defect symptoms: CH03 error is generated

■ Inspection ■ Inspection

Introduction
Multi V Ⅳ
• Check how the group control scene could have an effect on the likelihood of CH03 error. 2 internal cases reported (frequently reported defect in China and Korea market).
The defects occurred during use, the sites were not particularly prone to vibrations.
• Cause: Incorrect ‘Master/Slave’ setting on the indoor unit’s main PCBA Dip S/W
→ If several indoor units are to be controlled by 1 wired remote control (group control), then the Checking Points :

Self-diagnosis
Master/Slave setting has to be altered in the indoor unit. Defect 1. The core insulated connector of the indoor unit PCB is loose

Function
→ 1 indoor unit under the group control must be set to Master. Defect 2. The connectors are attached but loosely.

• Corrective Procedure: Change the Master/Slave setting on the indoor unit Corrective Procedure :
- After completing the ‘Master/Slave’ setting from the indoor unit, turn off power to the indoor unit and Defect 1. Resolve the issue by reattaching the wired remote control connector
1 minute later turn on the power. (Press the connectors until it clicks)

Outdoor Unit
Defect 2. Take off the insulation on the cable and connect directly.

Control
- Case 1. Ceiling Type Cassette, Duct Product Category → If the connector housing is damaged, connect the cables with the same color.
: Change setting with the indoor unit’s main PCBA switch.

Test Run Check


- Case 2. Wall Mounted Type, Floor Standing Type Products
: Change the Master/Slave setting using the wireless remote control. (Refer to manual)
※ In group control, fan speed, remote control lock, time setting and some other functions may be disabled.

■ Cause

Trouble Shooting Checking Method for


Guide
• Incorrect ‘Master/Slave’ setting on the indoor unit’s main PCBA Dip S/W ■ Cause
→ All the outdoor units were set to Master, CH03 occurred.
CH03 error occurs because the ‘core insulated’ cable used in the indoor unit’s control box is loosely fitting.

■ Solution
■ Solution

Key Components
If the installation site looks like below, the installer code should be set with the following values.
Master Slave Slave Before replacing the wired remote control, check the firmness of the connector attachment and
(Switch No. 3 OFF) (Switch No. 3 ON) (Switch No. 3 ON) reattach the connectors if necessary.

On Boarding
PCB
Appendix
082 _TROUBLE SHOOTING GUIDE BOOK _ 083
Error No. Error Type Error Point Main Reasons
Float switch is open due to
1. Drain pump/float switch fault

Basic Part
rising of condensate water
04 level because of drain 2. Improper drain pipe location, clogging
Drain pump error
pump fault or drain pipe of drain pipe
clogging 3. Indoor unit PCB fault

■ Error diagnosis and countermeasure flow chart float

Introduction
Multi V Ⅳ
Does the drain pan No By measuring the float No Replace drain
contain condensate? switch resistance, is it in
pump
(Float Switch 1/2 level)* the SHORT state?
Is the drain pan filled Is Float switch short
No No *** Indoor PCB drain pump connector
half with condensate A:Point to check rotating

Self-diagnosis
Yes Yes
On measuring its Replace float switch
water? (half level of resistance? (Check input of 220V)

Function
float switch)*
Yes
Replace the Indoor PCB (Marked CN-DPUMP)
as CN-D/PUMP)
(Marked as
Yes
or reconnect the connector
Replace Indoor PCB or
reconnect the connector
Is 220V being
Is the drain pump No No
outputted on the drain Replace indoor
working properly?
pump ofIntheindoor unit
indoor PCB
unit’s unit PCB

Outdoor Unit
(any noise/vibrations)
Is drain pump working? No DoesPCB?**
the terminal voltage No
Replace indoor unit PCB

Control
(Sound/drain noise/ for drain pump has
Yes contact etc.) Yes
220V output?**
Yes Yes Float switch Housing (CN-FLOAT)
Replace drain pump
Replace Drain Pump

Test Run Check


Is the drain pump No Drain piping lift height/
No
blockedDrain pump blocked by
by impurities? Check the
gradient drain head height
inspection***
foreign particles? and slope***
Yes
Yes Checking float
switch
[***] Standard of drain pipe head height / slope
Remove impurities (Low position short 0 ohm )

Trouble Shooting Checking Method for


Remove it & clean the pump

Guide
* If the float goes up higher than a half of float MAX 450
switch then the circuit is open & the unit is
stopped automatically.

Key Components
(High position Open)

float

On Boarding
PCB
Condensate water

Appendix
084 _TROUBLE SHOOTING GUIDE BOOK _ 085
Error No. Error Type Error Point Main Reasons Trouble shooting Case #1 (CH05)
1. Auto addressing is not done

Basic Part
2. Communication cable is not connected Summary
■신규 페이지 (Error code 5번 다음에 붙여주세요)
No signal communication 3. Short circuit of communication cable
Indoor & Outdoor unit communi- Trouble shooting Case #1 (CH05)
05 between indoor & outdoor 4. Indoor unit communication circuit fault • B신규
ecause
페이지of mis-wiring between
(Error code 5번 main
다음에 power cable and communication cable, CH05 error is generated.
붙여주세요)
cation error units. 5. Outdoor unit communication circuit fault ■ Trouble
Summary shooting Case #1 (CH05)
6. Not enough distance between power • CH05 error code is generated when a communication error occurs between the indoor unit and
and communication cable Inspection
■■

Introduction
Summary

Multi V Ⅳ
the indoor unit modem (485 PCB)
• CH05 error code is generated when a communication error occurs between the indoor unit and
■ Error diagnosis and countermeasure flow chart •■
Check the cable connections in the terminal block.
Inspection
the indoor unit modem (485 PCB)
- Make sure the AC220V cable is connected properly to the terminal block power unit and that
Replace the PCB of indoor unit • Check the cable connections in the terminal block.
the Make
485 communication
sure the AC220V cable
cable isisconnected
connected to thetocommunication
the terminal blockunit.
No Is total number of indoor No displayed error ■ -Inspection properly power unit and that
Does all the IDUs show - Check 485communication
the 485 communication cablecable specifications
is connected : shield cable,
to the communication unit.1.0mm2 × 2C
units connected displayed

Self-diagnosis
same error code CH05? Re-connect after check the • -Check
Check the
485cable connectionscable
communication in thespecifications
terminal block.: shield cable, 1.0㎟ × 2C
after auto addressing? - Look for exterior damage on diodes connected to the A,B terminals of communication IC on the 485PCB.
- Make sure the AC220V cable is connected properly to the terminal block power unit and that

Function
communication cable of indoor - Look for exterior damage on diodes connected to the A,B terminals of communication IC.
Yes unit displayed error** the 485 communication cable is connected to the communication unit.
END - Check 485 communication cableIncorrect
specifications : shield cable, 1.0㎟ × 2C
Wiring
- Look for exterior damage on diodes connected to the A,B terminals of communication IC.
Replace outdoor PCB after
No Check the main power No checking
Is outdoor PCB LED Incorrect Incorrect power line
supply at the ODU Wiring wiring on the
blinking?
terminal block? Replace TRANS after checking Incorrec communication unit

Outdoor Unit
t Wiring
Incorrect power line
Yes

Control
wiring on the
The brown and blue AC 220V power cables communication unit
were mistook for communication
Yes Incorrec
lines and incorrectly attached to the communication terminal block
t Wiring

No Check the insulation of inverter


/ constant compressor and replace The brown and blue AC 220V power cables were mistookBurns for communication
Is main circuit breaker off?
if required lines and incorrectly attached to the communication terminal block

Test Run Check


Yes
Check the capacity of main circuit Burns

breaker and replace if required


Burns
Improper connection of power supply cable
If all ok,
485 Communication IC
Turn on main circuit breaker Diode on 485 A, B Bus
Main power supply problem Burns
■ Cause
Check if the
communication cable is ■ Cause 485 Communication IC Diode on 485 A, B Bus

Trouble Shooting Checking Method for


No • If AC 220V power is incorrectly wired to the terminal block of the communication unit, this
properly connected Re connect communication cable
to indoor / outdoor
■ Cause
• If ACcould
220Vburn
powertheisdiodes connected
incorrectly wired toto
the communication
the terminal block IC of
A,Bthe
ports.
communication unit, this could burn the diodes

Guide
terminal block?*
Outdoor PCB fault • •Maximum
If AC to
connected 220V
thepower
voltage is incorrectly
communication
allowed on A,B wired
IC A,B:to
Port the terminal
ports.
±70V. block
If AC220V of the communication
is applied, unit, this
it will cause damage.
Replace after checking
Yes • Maximum couldvoltage
burn theallowed
diodes on A,B Port
connected to :the
±70V. If AC220V isICapplied,
communication A,B ports.it will cause damage.
Indoor PCB fault ■ Solution
• Maximum voltage allowed on A,B Port : ±70V. If AC220V is applied, it will cause damage.
Replace after checking
Solution
■■• When power cable is incorrectly wired to the terminal block communication unit, turn off

Key Components
* (Note1) communication from IDU is normal if voltage * If the DC voltage between communication terminal A, B Solution
the power and then replace the power cable with communication cable.
fluctuation(-9V ~ +9V) exists when checking DC voltage of indoor unit is fluctuate within (-9V~+9V) then • Replace the 485 communication PCB.
of communication terminal between IDU and ODU communication from outdoor unit is normal • When• power cable cable
When power is incorrectly wired
is incorrectly to the
wired terminal
to the block
terminal communication
block communication unit,
unit, turn off the power and then
turn off
replacethe thepower
powerand thenwith
cable replace the power cable
communication
Black and white
with communication cable.
cable.
Brown• and blue
Replace the 485 communication PCB.
• Replace the 485 communication cable
cable between PCB. between
M/PCBA and M/PCBA and
terminal block terminal block
Brown and blue Black and white
cable between cable between

On Boarding
M/PCBA and M/PCBA and
terminal block terminal block Normal wiring

PCB
Normal wiring

AC220V 485
power line Communication
Line

AC220V 485

Appendix
power line Communication
Line

086 _TROUBLE SHOOTING GUIDE BOOK _ 087


신규 페이지 (Error code 5번 다음에 붙여주세요)
Trouble shooting Case #2 (CH05) Trouble shooting Case #3 (CH05)
Trouble
신규 페이지 shooting Case 5번
(Error code #2 (CH05)
다음에 붙여주세요)

Basic Part
■ Summary
Trouble shooting Case #2 (CH05) ■
신규Summary
페이지 (Error code 5번 다음에 붙여주세요)
■ Summary
• • CH05
CH05 error
error generated
generated due due to communication
to communication error
error between
between thethe indoor
indoor unit
unit and
and indoor
indoor unit
unit modem
modem (485
(485 PCB)
PCB) • Trouble
Check if shooting
the shieldingCase
on #3
the(CH05)
485 communication cable connecting the indoor unit with outdoor unit
■ Summary
- Examination of returned outdoor 신규is 페이지 (Error code 5번 다음에 붙여주세요)
- Examination of returned outdoor unit unit
PCBPCB showed
showed normal
normal operation.
operation. grounded.
■ Summary
-• - Testing
Testing
CH05 carried
carried
error out out
generated on
on adue atorecreated
recreated site.site. Nothing
Nothing
communication wrong
wrong
error withwith
between theoutdoor
outdoor unitunit
indoor communication
communication
unit signal. (485 PCB)
signal.
and indoor unit modem - Examination
Trouble shooting of returned
Case #3outdoor
(CH05)unit PCB showed normal operation.
- : communication
Examination signal
of returned
: communication isoutdoor
signal normal when
unit
is normal PCB
when theshowed
fluorescent
the lights,
normal
fluorescent store
operation.
lights, sign,
store oven,
sign, or or
oven, dishwasher
dishwasher is is
operated.
operated. -• TCheck
estingifcarried
the shielding on the 485 communication cable connecting the indoor unit with outdoor unit
out on a recreated site. The communication signal between the indoor and outdoor units were
is grounded.

Introduction
Multi V Ⅳ
- Testing carried out on a recreated site. Nothing wrong with outdoor unit communication signal. - found
■ Summary to be of
Examination abnormal.
returned outdoor unit PCB showed normal operation.
: communication signal is normal when the fluorescent lights, store sign, oven, or dishwasher is operated. - Testing
• Check carried
if the out on
shielding on athe
recreated site. The communication
485 communication signal
cable connecting between
the the indoor
indoor unit and outdoor
with outdoor unit
■ Inspection is grounded.
units were found to be abnormal.
■ Inspection ■ Inspection
- Examination of returned outdoor unit PCB showed normal operation.
• Look for a connector joining different sections of the cable. - Testing carried out on a recreated site. The communication signal between the indoor and outdoor
■• Inspection
Look for a connector joining different sections of the cable.
When such a connector exists, check whether cables are loosely connected to the connector.
■ Inspection
• Check if the
units were foundshielding on the 485 communication cable is grounded.
to be abnormal.
When such a connector exists, check whether cables are loosely connected to the connector.

Self-diagnosis
• Check if the
→ If it’s not shielding onpeak
connected, the 485 communication
noise will appearcable is grounded.
on the communication line.
• Look for a connector joining different sections of the cable.  If it’s not connected, peak noise will appear on the communication line.

Function
When such acable
connector exists, check whether cables
Significant are loosely connected to the connector.
noise ■ Inspection
Mid section connection
generated Outdoor unit
without soldering • Indoor
Checkunitif the shielding on the 485 communication cable is grounded.
C/Box 485 C/Box 485
Mid section cable connection Significant noise  If it’s not connected, peak noise will appear on the communication line. communication
communication
without soldering generated shielding not shielding not
Indoor unit Outdoor unit
grounded
grounded C/Box 485
C/Box 485

Outdoor Unit
communication communication
shielding not shielding not

Control
grounded grounded

Peak noise is generated

■ Cause
■ Cause

Test Run Check


Peak noise is generated
■• Cause
Communication error occurred because of loose contact in the communication cable.
•The
Communication error occurred
cables were connected because
by twisting theofends
loosetogether
contact without
in the communication
soldering. cable.
This
Theresulted
• Communication in poor
cables were error contact
connected
occurredand a lot ofof
bybecause
twisting noise.
the Sparks
ends
loose were
together
contact generated
in without
the in the presence
soldering.
communication cable. of moisture.
The
Thiscables were
resulted connected
in poor byand
contact twisting thenoise.
a lot of ends Sparks
togetherwere
without soldering.
generated in the presence of moisture. ■ Cause
■ Cause
This resulted in poor contact and a lot of noise. Sparks were generated in the presence of moisture. • Check if the shielding on the 485 communication cable connecting the indoor unit with outdoor unit is grounded.
■ Solution
•- Examination
Check if theofshielding
returned outdoor
on theunit485PCB showed normal operation.
communication cable connecting the indoor unit with outdoor unit is grounded.
TheSolution

Trouble Shooting Checking Method for


■ ■- Cause
■• Solutionoutdoor unit and the indoor unit terminals must be connected using 1 continuous cable. -Testing carried out on a recreated site. The communication signal between the indoor and outdoor units were
Examination of returned outdoor unit PCB showed normal operation.
If the connection has to be made by joining two separate cables, then the connection must be soldered. • Check if the shielding
abnormal and after on the 485 the
grounding communication cableerror
shield, the CH05 connecting the indoor unit with outdoor unit is grounded.
code disappeared.
- Testing carried outoutdoor
on a recreated site. The communication signal between the indoor and outdoor units were

Guide
• The outdoor unit and - Examination of returned unit PCB showed normal operation.
• The outdoor unit and thethe indoor
indoor unit
unit terminals
terminals must
must bebe connected
connected using
using 11 continuous
continuous cable.
cable. abnormal andonafter grounding the communication
shield, the CH05 error codethe
disappeared.
- Testing carried out a recreated site. The signal between indoor and outdoor units were
If Ifthe
theconnection
Mid connection
section hastotobebemade
cablehas madebybyjoining
joining two
two
Noise separatecables,
separate
reduced cables,then
thenthe
theconnection
connectionmust
mustbebesoldered.
soldered. ■ Solution
connection with soldering abnormal and after grounding the shield, the CH05 error code disappeared.
Connect the shielding on the indoor Connect the shielding on the
unit C/Box 485 communication outdoor unit C/Box 485
Mid section cable Noise reduced ■ Solution
■ Solutioncable to the ground. communication cable to the ground.
connection with soldering

Key Components
Connect the shielding on the indoor Connect the shielding on the
unit C/Box 485 communication outdoor unit C/Box 485
cable to the ground. communication cable to the ground.

On Boarding
No peak noise is generated

PCB
No peak noise is generated

Appendix
088 _TROUBLE SHOOTING GUIDE BOOK _ 089
Error No. Error Type Error Point Main Reasons Trouble shooting Case (CH09)
1. Communication malfunction between 신규 페이지 (Error code 9번 다음에 붙여주세요)

Basic Part
Error occur in the EEPROM and Micom in the indoor ■ Summary
unit’s PCBA. Trouble shooting Case (CH09)
09 Indoor unit EEPROM error EEPROM
2. When there is no data in the indoor 1. Defective product: cassette indoor unit (P/No: EBR39187715)
of the Indoor PCB
unit’s EEPROM. ■ Summary
2. Defect symptoms: CH09 error is generated
3. EEPROM is damaged. 1. Defective product: cassette indoor unit (P/No: EBR39187715)
2. Defect symptoms: CH09 error is generated
■ Inspection

Introduction
Multi V Ⅳ
■ Error diagnosis and countermeasure flow chart
■ Inspection
• Check how the installation environment could have an effect on the likelihood of CH09 error.
-A fter replacing the indoor unit PCB, and then make sure to perform Auto addressing and input the
 Check how the installation environment could have an effect on the likelihood of CH09 error.
address of central control • Cause: Corrosion found on the lower part of the CN-OPTION connector pin.
- In case that there is a harness between Main PCBA and Option PCBA, → The returned
Cause: PCBfound
Corrosion was covered
on theinlower
dust. part of the CN-OPTION connector pin.

Self-diagnosis
Check the condition of harness(short, scratch, cut, etc.) →→ItThe returned PCB
is suspected was
that the covered
PCB in dust. in a place with high humidity level.
was installed

Function
→ It is suspected that the PCB was installed in a place with high humidity level.
• When the problem was recreated, it was found that when the main PCBA and option PCBA were fully
When the
 fastened problem
together, waserror
CH09 recreated, it was found
was generated. that when
But when the main
they were only PCBA
looselyand option
fastened PCBA were
together, the unit
Is the error still No
generated after the power Troubleshooting completed fully fastened together, CH09 error was generated. But when they were only loosely fastened
performed normally and no error was generated.
switch is reset? together, the unit performed normally and no error was generated.

Outdoor Unit
Yes

Control
Is the error still gener- No
ated when the Option
PCBA is rewired? Magnified

Yes

Test Run Check


Are any of connector
pins bent?

Yes
No
Is the error still ■ Cause
No generated after repairing

Trouble Shooting Checking Method for


the pin(s)? ■Cause
Main PCBA CN-OPTION connector pin was corroded.

Guide
Yes • Main PCBA CN-OPTION connector pin was corroded.
■ Solution
Are any of connector
pins corroded?  Replace the OPTION PCBA.
■ Solution
Yes

Key Components
• Replace the OPTION PCBA.
Is the error still gener- No
ated after removing the
water?

Yes

Replace Option PCBA, No

On Boarding
After replace it, is the error
still generated?

PCB
Yes

Replace Main PCBA

Appendix
090 _TROUBLE SHOOTING GUIDE BOOK _ 091
신규
신규 페이지
페이지 (Error
(Error code
code 10번
10번 다음에
다음에 붙여주세요)
붙여주세요)
Error No. Error Type Error Point Main Reasons Trouble
Trouble
shooting
shooting Case #1
Case
(CH10)
#1 (CH10)
Indoor BLDC fan motor 1. Motor connector connection fault Trouble shooting Case #1 (CH10)

Basic Part
10 Indoor unit BLDC fan motor failure feedback signal is absent 2. Indoor PCB fault ■■ Summary
(for 50 sec.) 3. Motor fault ■ Summary
Summary
• When the signal to start operating is sent to the indoor unit but the BLDC Motor doesn’t send feedback for more
• When the signal to start operating is sent to the indoor unit but the BLDC Motor doesn’t send feedback for
• When theseconds,
thanthan
50 signal to CH10
start operating
error is sent to the indoor unit but the BLDC Motor doesn’t send feedback for
is generated.
more 50 seconds, CH10 error is generated.
■ Error diagnosis and countermeasure flow chart more than 50 seconds, CH10 error is generated.

■■ Inspection
■ Inspection
Inspection
• Check connector

Introduction
Multi V Ⅳ
Is connector No • Check connector
connection proper? Connect properly • Check
- Verifyconnector
that the cable connectors linking the indoor unit main PCBA and the BLDC motor are fastened properly
- Verify that the cable connectors linking the indoor unit main PCBA and the BLDC motor are fastened
- Verify
and no that the cable
problems connectors
are found linking the indoor unit main PCBA
andand the BLDC motor are fastened
properly and no problems areon the exterior.
found Reset
on the exterior.the power
Reset reattach
the power the connectors.
and reattach the connectors.
Yes properly and no problems are found on the exterior. Reset the power and reattach the connectors.
--IfIfthe
themotor
motorunit
unitalso
alsohas
hasthe
theBLDC
BLDC FanFan Sub
Sub PCBA,
PCBA, check
check whether
whether thethe cable
cable connectors
connectors linking
linking the the indoor unit
- If the motor unit also has the BLDC Fan Sub PCBA, check whether the cable connectors linking the
indoor
main PCBAunit main
andPCBA
BLDCand FanBLDC Fan Sub
Sub PCBA arePCBA are properly.
fastened fastened properly.
indoor unit main PCBA and BLDC Fan Sub PCBA are fastened properly.

Self-diagnosis
Is fan motor No

Function
Replace indoor unit fan motor
normal?*

Yes

Replace indoor unit PCB ** • •Check


CheckBLDCBLDCmotormotor resistance
resistance value
value
• Check BLDC motor resistance value
--Turn
Turn off
offthe
thepower
powerandandseparate
separatethe theBLDC
BLDC motor
motorconnectors. Measure
connectors. thethe
Measure resistance between
resistance 310V,
between 310V, 15V, FG,
- Turn off the power and separate the BLDC motor connectors. Measure the resistance between 310V,

Outdoor Unit
15V, FG,
Vsp FG,
andVspVsp and
see and see
if they if
are they are
all withinall within tolerance.
tolerance.
* It is normal when check hall sensor of indoor fan motor as shown below 15V, see if they are all within tolerance.

Control
Each termainl with the tester
Tester Normal resistance(±10%)
+ - TH chassis TD chassis

Test Run Check


1 4 ∞ ∞
5 4 hundreds kΩ hundreds kkΩ
6 4 ∞ ∞
7 4 hundreds kΩ hundreds kΩ ■ Cause
1 4 5 6 7 ■■ Cause
Cause
• After the signal to start operating is sent to the indoor unit, the BLDC motor does not send
• •After fterthe
thesignal to start operating is sent to the indoor unit, the the
BLDC motor doesdoes
not sendsend a feedback signal for
a Afeedback signal
signal to
forstart
moreoperating is sent
than 50 seconds tobecause
the indoor
the unit,
motor fansBLDC motor
become locked ornot
a

Trouble Shooting Checking Method for


<Checking connection state of fan motor connector> a more
feedback thansignal for more than 50 the
seconds
motorbecause the motor fansorbecome locked or
inathe motor has been damaged.
component in50 seconds
the motor has because
been damaged. fans become locked a component
component in the motor has been damaged.
• •When
When thethe BLDC
BLDC motor
motor gets
gets burned,
burned, the the indoor
indoor unit unit
PCBA PCBA
15V 15V components
components becomes
becomes damaged
damaged at at the same time
• When the BLDC motor gets burned, the indoor unit PCBA 15V components becomes damaged at

Guide
the andsame time
the time
indoorand thecan
indoor unit can not be recognized by Micom.
the same andunit notunit
the indoor be recognized by Micom. by
can not be recognized Micom.

■■Solution
Solution
Solution
• Determine if the motor has become defective by measuring the resistances in the BLDC motor ( refer to the motor
• •Determine
Determine if the
if the motor
motor has become
has become defective
defective by measuring
by measuring the resistances
the resistances in the BLDC in the BLDC
motor ( refer tomotor ( refer to the
the motor
resistance values tabulated in the next page). → Replace indoor unit PCBA if there is nothing wrong with the motor.
resistance values tabulated
valuesin tabulated
the next page). →next
Replace indoor
→ unit PCBAindoor
if there unit
is nothing wrong withisthe motor. wrong with

Key Components
motor resistance in the page). Replace PCBA
Resistance (real measured value), HIOKI Standard
if there nothing
Product Resistance (real measured value), HIOKI Standard
the motor.
Product Motor P/No. Vm-GND Vcc-GND FG-GND Vsp-GND
Category Motor P/No. Vm-GND Vcc-GND FG-GND Vsp-GND
Category (①-④) (⑤-④) (⑥-④) (⑦-④)
Product (①-④) Resistance (real measured
(⑤-④) (⑥-④)value), HIOKI Standard
(⑦-④)
Motor P/No.
4681A20091K 24.9M 38.56K ∞ 233.4K
Category 4681A20091K 24.9M
Vm-GND(①-④) 38.56K
Vcc-GND(⑤-④) ∞ FG-GND(⑥-④) 233.4K Vsp-GND(⑦-④)
4681A20091V ∞ 37.5k 38.56K ∞ 227.5k
4681A20091K
4681A20091V ∞ 24.9M 37.5k ∞ ∞ 227.5k 233.4K
** Replace the indoor unit PCB, and then make sure to do Auto addressing and input the 4681A20168B
4681A20091V ∞ ∞ 1.02M 37.5k ∞ ∞ 244.3K 227.5k
4681A20168B ∞ 1.02M ∞ 244.3K
address of central control

On Boarding
Cassette 4681A20172M
4681A20168B ∞ ∞ 1.5M~0.4M1.02M ∞ ∞ 90K 244.3K
(Notice: The connection of motor connector to PCB should be done under no power Cassette 4681A20172M ∞ 1.5M~0.4M ∞ 90K
supplying to PCB) Cassette 4681A20172M
EAU31898201 ∞ ∞ 1.2K 1.5M~0.4M ∞ ∞ 201K 90K

PCB
EAU31898201 ∞ 1.2K ∞ 201K
EAU31898201
EAU32165801 ∞ ∞ 1.2K 1.2K ∞ ∞ 201K 201K
EAU32165801
EAU32165801 ∞ ∞ 1.2K 1.2K ∞ ∞ 201K 201K
4681A20172A ∞ → 55k ∞ 52k
4681A20172A
4681A20172A ∞ ∞ → 55k → 55k ∞ ∞ 52k 52k
Duct 4681A20169B More than 1MΩ 42K~78K More than 1MΩ 168K~312K
DuctDuct 4681A20169B
4681A20169B MoreMore
thanthan
1MΩ1MΩ 42K~78K42K~78KMore than 1MΩ More than 168K~312K
1MΩ 168K~312K
LargeLarge EAU36288418
EAU36288418 ∞ ∞ → 31k → 31k ∞ ∞ 79k 79k
Large EAU36288418 ∞ → 31k ∞ 79k

Appendix
ScaleScale EAU36288415 ∞ ∞ 1.9M~0.4M ∞ 84k
Scale EAU36288415 ∞ 1.9M~0.4M
1.9M~0.4M ∞
∞ 84k
84k
EAU36288415

092 _TROUBLE SHOOTING GUIDE BOOK _ 093


신규 페이지 (Error code 10번 다음에 붙여주세요)
Trouble shooting Case #1 (CH10) 신규 페이지
Trouble (Error codeCase
shooting 10번 다음에 붙여주세요)
#2 (CH10)
Trouble
Trouble
신규 페이지 shooting
shooting
(Error Case#2
code Case
10번 #2(CH10)
다음에 (CH10)
붙여주세요)

Basic Part
Summary
■Trouble shooting Case #2 (CH10)
SHIBAURA Panasonic ■
■ Summary
Summary
• CH10 error is generated when the indoor unit wired remote control’s group settings are incorrect.
Biz Resistance(Ω) *Reference Value EAU62244101 SAC 1.235k O.L 201k • CH10 error is generated when the indoor unit wired remote control’s group settings are incorrect.
• CH10 error is generated when the indoor unit wired remote control’s group settings are incorrect.
LG P/N Div Vm-GND Vcc-GND FG-GND Vsp-GND EAU62244102 SAC 1.235k (Open) 201k ■ Summary
4681A20198A SAC 48k 152k EAU39857401 SAC
O.L
(Open) 1.901k 98.6k ■•Inspection

■ Inspection
CH10Inspection
error is generated when the indoor unit wired remote control’s group settings are incorrect.
4681A20091V O.L • Check the 12V power connection
SAC 122k 280k EAU60663101 SAC 1.340k 205.8k
4681A20091K (Open) •• Check
■ Inspection Check the
the 12V
12Vpower
powerconnection
connection

Introduction
- Check-- Check
ifCheck
whenifif in group control, thethe
12V power line isis connected only to the master indoor
unit. unit.

Multi V Ⅳ
EAU62125901 SAC 122k 280k SCD when
when iningroup control,
group control, 12V
the power
12V powerlineline connected only
is connected to theto
only master
the indoor
master indoor unit.
4681A20168A SAC 38k 240k 4681A20172S SAC 약 40k~60k 51.24k •- The
Check - the
CH10The 12V
CH10
- Theerror power
CH10iserror connection
error isisgenerated
generated when
generatedwhen
thethe
when 12V
12V
the power
power
12V line is
line
power is connected
lineconnected toto
is connectedboth
to the
both master
the
both and slave
master
the master and
andslave
slave
- Checkindoor
if when in group control, the 12V power line is connected only to the master indoor unit.
units.
4681A20168B SAC 38k 240k 4681A20172Q SAC 약 40k~60k 83.25k indoor indoor units.
units.error is generated when the 12V power line is connected to both the master and slave
- The CH10
4681A20091L SAC 38k 240k 4681A20172R SAC 약 40k~60k 83.25k
indoor units.
Group control incorrect power connection
4681A20197A SAC 60k 250k 4681A20172X SAC 약 40k~60k 51.24k Group control incorrect power connection
4681A20197B SAC 60k 250k 4681A20172Y SAC 약 40k~60k 51.24k 12V Master
Group control incorrect power connection
12V Master

Self-diagnosis
4681A20172J EAU36288418 SAC 약 30k 78.42k
SAC O.L 60k O.L 250k 12V Master
4681A20172A

Function
4681A20091W SAC O.L 약 40k~60k O.L 69.21k
4681A20172D SAC (Open) 60k (Open) 250k EAU62124101 SAC (Open) 약 40k~60k (Open) 84.47k
4681A20172E SAC 60k 250k EAU62124102 SAC 약 40k~60k 84.47k
4681A20172F SAC 60k 250k DC 12 V
4681A20198B SAC 약 40k~60k 73.56k
4681A20172U SAC 60k 250k Signal
4681A20198C SAC 약 40k~60k 73.56k GND
4681A20172T SAC 60k 250k Slave
EAU61943101 SAC 1k 232.5k
EAU61863301 SAC 60k 250k Slave
EAU61883003 SAC 1k 232.5k Slave

Outdoor Unit
4681A20169A SAC 60k 250k EAU61883004 SAC 1k 232.5k

Control
4681A20169B SAC 60k 250k C&M
4681A20169E SAC 45k 145k EAU37067101 SAC
4681A20169C SAC 60k 250k EAU37067102 SAC
SUNGSHIN EAU37067103 SAC ■ Cause
■ Cause
O.L O.L EAU37067104 SAC • If the master and slave indoor units are both connected to 12V power when they are being controlled by the
4681A20172M SAC 100k 90k
(Open) (Open) ■ Cause ■• Cause
If the master and slave indoor units are both connected to 12V power when they are being controlled by

Test Run Check


EAU37067105 SAC wired remote
the wiredcontrol
remote as a group,
control ratherrather
as a group, thanthan
being at the
being same
at the samevoltage
voltage level,
level, aavoltage
voltagedifference
difference develops that
EAU37067106 SAC
•inhibits
If the If the
the normal
• develops
master master
and reception
and
thatslave slave
indoor
inhibits andare
indoor
the units
normaltransmission
units
bothare bothof
connected
reception and communication
connected to
of 12V
to 12V power
transmission signals.
power
when when
they are
communication theycontrolled
being
signals. are beingbycontrolled by
EAU37067108 SAC 400k~36M 90k~92K the wired remoteremote
controlcontrol
as a group,
SHIBAURA O.L O.L the wired as arather
group,than being
rather at the
than same
being at voltage
the samelevel, a voltage
voltage difference
level, a voltage difference
EAU37067109 SAC develops that inhibits the normal reception and transmission of communication signals.
Biz Resistance(Ω) *Reference Value (Open) (Open) develops
■ Solution that inhibits the normal reception and transmission of communication signals.
LG P/N Div Vm-GND Vcc-GND FG-GND Vsp-GND
EAU37067113 SAC
■ Solution
• When group control CH10 error occurs, the error code is displayed on the right side of the desired
EAU37067114 SAC
4681A20091A SAC/RAC 48k 152k ■ Solution
■ temperature
Solution in small letters.
EAU37067115 SAC • When group control CH10 error occurs, the error code is displayed on the right side of the desired temperature
4681A20091B SAC/RAC 48k 152k • When group control CH10 error occurs, the error code is displayed on the right side of the desired
• When group control CH10 error occurs, the error code is displayed on the right side of the desired

Trouble Shooting Checking Method for


4681A20122A SAC/RAC
EAU37067116 SAC intemperature
small letters.
in small letters.
4681A20122C 38k 240k EAU37067117 SAC temperature in small letters.
EAU37067107 SAC

Guide
EAU57945702 SAC/RAC 700k~40M 90k~93K
38k 240k EAU37067110 SAC
EAU57945701
EAU62004001 SAC/RAC O.L O.L O.L 191k
(Open) O.L (Open)
EAU62004002 SAC/RAC 191k
(Open)
4681A20091Z SAC/RAC 122k 280k

Key Components
4681A20091U SAC/RAC • When using group control, configure the wiring so that the 12V power line is connected to the master only.
122k 280k
4681A20091J
4681A20172K SAC/RAC Group control correct
4681A20172B 60k 250k • When using group control, configure the wiring so that the 12V power line is connected to the master only.
power connection
• When using group control, configure12V
• When the wiring so that the Master
12V power line is connected to the master only.
OHSUNG Groupusing group
control control, configure the wiring so that the 12V power line is connected to the master only.
correct
O.L O.L power connection 12V Master
4681A20172L/W SAC/RAC (Open) 110.3k 243.5k Group control correct
(Open)
Panasonic power connection 12V Master
EAU32165801 SAC/RAC 1.201k 200k

On Boarding
O.L O.L
EAU52759301 SAC/RAC (Open) 1.192k 201k
(Open) Slave

PCB
EAU31898201 SAC/RAC 1.226k 201.1k
SCD DC 12 V
Slave Signal
EAU60905402 SAC/RAC 약 40k~60k 69.98k
O.L 약 40k~60k O.L GND
EAU60905403 SAC/RAC (Open) (Open) 78.42k Slave
EAU62023301 SAC/RAC 약 40k~60k 51.24k

Appendix
094 _TROUBLE SHOOTING GUIDE BOOK _ 095
Trouble shooting Case #3 (CH10) Error No. Error Type Error Point Main Reasons
1. In case of the product serial number

Basic Part
■ Summary 신규 페이지 (Error code 순서대로 붙여주세요) is before than `15.09, if between No.1
신규 페이지 (Error code 10번 다음에 붙여주세요) 신규 페이지 (Error code 순서대로 붙여주세요) and No.3 of CN_Leak are not short,
Error No. Error Type Error Point Refrigerant leakage
Main Reasons
• The indoor unit’s BLDC motor connector pin spacing became widened, resulting in CH10 error. then CH 230 will be occurred.
Trouble shooting Case #3 (CH10) 230No.
Error Refrigerant leakage sensing error
Error Type Error Point sensing error and
Main Reasons

than
defect
`15.09, if
error No.12.and
1. In case of the product serial
sensor between
Innumber
case ofis the
No.3than
product serial number
before
of is `15.09,
■ Summary 1. In case of the product serial number
is after before if the wired remote
■ Inspection
신규 페이지 (Error code 10번 다음에 붙여주세요)
Refrigerant CN_Leak are not
than `15.09, short, then
if between No.1CHand 230No.3
will of
be
29:01 or wireless remote 29 was set-
• The indoor unit’s BLDC motor connector pin spacing became widened, resulting in CH10 error.

Introduction
Refrigerant leakage leakage sensing occurred.

Multi V Ⅳ
230 Refrigerant CN_Leak are not short, then CH 230 will be
sensing error
Refrigerant leakage error and sensing
leakage sensor In case of the product serialting,
2.occurred. thenisCH230
number after will be occurred.
• The pin spacing
Trouble in the connector
shooting Case #3 had become widened.
(CH10) 230
■ Inspection sensing error defect
error error
and sensor than
2. In`15.09, if the
case of the wired remote
product serial 29:01
numberor is after
- The transmission of the motor signal was blocked because of the widened pins in the connector. wireless remote 29 was setting,
remotethen CH230
or will
• The pin spacing in the connector had become widened.
■ Summary
■ Error diagnosis and countermeasure
defect error flow chart
than `15.09, if the wired 29:01
Ex. When thetransmission
- The VCC pins of become widened,
the motor signal wasthe 15V power
blocked becausedoes
of thenot get supplied
widened pins in the to the motor IC.
connector.
be occurred. wireless remote 29 was setting, then CH230 will
• The
The Ex. indoor
motor
When unit’s
doesn’t
the VCC BLDC
pinsmotor
rotate andconnector
fails
become pinthe
to send
widened, spacing became
feedback
15V power from
doeswidened,
Hallget
not resulting
supplied in
Sensor. to CH10 error.
the motor IC. be occurred.
The motor doesn’t rotate and fails to send feedback from Hall Sensor. ■ •Error
Verify a beep and
diagnosis of 1countermeasure
short and 2 long flow beeps.
chart

Self-diagnosis
■ Inspection ■• Error
Checkdiagnosis
if coolantand countermeasure
leakage detection flowkit ischart
installed.

Function
310V • Verify a beep of 1 short and 2 long beeps.
• The pin spacing in the connector had become widened. •• Check
Checkif coolant
for wired remote control installer code
- The transmission of theGnD
motor signal was blocked because
GnD of the widened pins in the connector. leakage detection kit is installed.
• Verify a beep of 1 short and 2 long beeps.
Ex. When the VCC pins become
Vcc widened, the 15V power
Vccdoes not get supplied to the motor IC. •-Check
29:01
• Check for (installed),
if wired remote
coolant 29:00
control
leakage (uninstalled)
installer
detection code
kit is installed.
The motor doesn’t rotate and fails to send feedback from Hall Sensor. -29:01
Check (installed),
• •Check forwired
for 29:00remote
wireless
remote (uninstalled)
control control
installer installer code
code
Vsp Vsp • Check for (installed),
wireless remote
-29:01 29:00control installer code
(uninstalled)
H/S H/S
310V
-Check
29(installed),
•-29
(installed), 28 (uninstalled)
28 (uninstalled)
for wireless remote control installer code
-29 (installed), 28 (uninstalled)

Outdoor Unit
Main PCBA GnD Sub PCBA GnD Motor Select the code of each functions and settings using

Control
Vcc Vcc the
Select button.
the code of each functions and settings using
Vsp Vsp the button.
※ setting code to the installation of
H/S H/S
※refrigerant leakage
setting code to thesensor
installation of
 Connector pins were widened.
Sub PCBA Motor refrigerant leakage sensor
Main PCBA function setting 00 : uninstalled
code
function code 0100
: installed

Test Run Check


setting : uninstalled
code code 01 : installed

■ Cause
 Connector pins were widened.
■ Cause
• When the pins in harness of the cable connector linking the indoor unit and the BLDC motor become
widened either during field work or during the manufacturing process, the signal from Micom cannot
reach the motor.
• W
 hen the pins in harness of the cable connector linking the indoor unit and the BLDC motor become widened
•• IIff the
thecoolant
coolant leakage
leakage detection
detection kit is not kit is notuseinstalled,
installed, use theremote
the Better wireless Better wireless
control to enterremote control to

Trouble Shooting Checking Method for


■during
either Causefield work or during the manufacturing process, the signal from Micom cannot reach the motor. the
•enter
If the the
coolant leakagecode
detection
■ Solution
installer
installer andkit then
is not installed,
select 28
code and then select 28 (uninstalled).
use(uninstalled).
the Better wireless remote control to enter
• When the pins in harness of the cable connector linking the indoor unit and the BLDC motor become the

Guide
• If the
widened VCCduring
either pin in field
the connector to thethe
work or during motor gets bent and
manufacturing the spacing
process, widened,
the signal the 15Vcannot
from Micom power installer code and then select 28 (uninstalled).
reachcan
thenot get supplied (this can be verified through an oscilloscope or other types of tester).
motor.
■ Solution Ex. Vcc normal voltage level : 15V
Vcc defective voltage level : 0V
• If the■VCC
Solution
pin in the connector to the motor gets bent and the spacing widened, the 15V power can not get sup-
plied (this •can beVCC
If the verified
pin inthrough an oscilloscope
the connector to the motor or other
gets bent types
and theofspacing
tester).widened, the 15V power

Key Components
Ex. Vcc normalcan not0 Vget
voltage supplied
(Sub level
PCBA : (this
Vcc)can be verified through an oscilloscope or other types of tester).
15V
Ex. Vcc normal voltage level : 15V
Vcc defective Vccvoltage
defectivelevel : 0Vlevel : 0V
voltage
15 V (Main PCBA Vcc)

0 V (Sub PCBA Vcc)

On Boarding
15 V (Main PCBA Vcc)

PCB
• Replace the connector harness to the motor or bend the pins back to close the widened gap.

• Replace the connector harness to the motor or bend the pins back to close the widened gap.
• Replace the connector harness to the motor or bend the pins back to close the widened gap.

Appendix
096 _TROUBLE SHOOTING GUIDE BOOK _ 097
Error No. Error Type Error Point Main Reasons Error 페이지
신규 No. Error Type
(Error code 순서대로 붙여주세요) Error Point Main Reasons
신규 페이지 (Error code 순서대로 붙여주세요) Indoor communication Outdoor communication 1. Burnt circuitry in the communication
1. B
 urnt circuitry in the communication unit

Basic Part
Communication defect PCB did not receive Error No. Error Type Error PCBPoint
Error did not receive unit of theMain
indoorReasons
unit's M/PCBA.
Error No. Error Type Error Point
signal from outdoor of the indoor
Main unit’s M/PCBA.
Reasons 238 Communication communication signal 2. Burnt circuit elements in the 485 PCB.
237 (Indoor Communication
PCB ↔ Outdoor communication PCB for 2. Burnt circuit elements in the 485 PCB. (Outdoor communication PCB ↔Outdoor
ODU) from ODU for over 31. Burnt circuitry in the communication
3. Short circuited communication cable or
Indoor communication 1. Burnt circuitry
circuitedincommunication
the communication
Communication
Communication PCB) PCB didover
defect
3 min. continu-unit3.of
not receive
Short
the indoor
cable or Communication Error communication PCB
min. continuously. unit of the indoor
contact defects.unit’s M/PCBA.
ously. contact defects.unit’s M/PCBA. (Outdoor did not receive 2. Burnt circuit elements in the 485 PCB.
(Indoor Communication signal from outdoor 2. Burnt circuit elements in the 485 PCB. 238
237 communication
■ Error diagnosis PCB ↔ communication
and countermeasure signal
flow chart 3. Short circuited communication cable
PCB ↔ Outdoor communication PCB 3. Short circuited communication cable

Introduction
Multi V Ⅳ
ODU) from ODU for over 3 or contact defects.
■ Error diagnosis and countermeasure
Communication PCB) flow
for over chart
3 min. or contact defects. min. continuously.
continuously. • C
 heck whether power (AC220V, DC12V, DC5V) is correctly supplied to the indoor unit M/PCBA.
• Check whether power (AC220V, DC12V, DC5V) is correctly supplied to the indoor unit M/PCBA. • CError
■ heck diagnosis
if the communication cable meets the
and countermeasure flowstandard
chart specifications.
■ Error diagnosis
• Check and countermeasure
if the communication cable meets the flow chart specifications.
standard (Shield Cable, 1.0㎟ × 2C)
• (Shield Cable, power
Check whether 1.0㎟ (AC220V,
× 2C) DC12V, DC5V) is correctly supplied to the indoor unit M/PCBA. •• CCheck
heck whether power (AC220V,cable
if the communication DC12V, is DC5V) is correctly
properly connectedsupplied to the
to the indoor
T/B unit M/PCBA.unit.
communication

Self-diagnosis
• Check if the communication cable meets the standard specifications.
•• Check
Check ififthe thecommunication
communication cable
cable meets isthe
properly connected
standard to the T/B communication unit.
specifications. (In the case of AC communications, make sure power lines L,N are not switched.)

Function
(Shield Cable, 1.0㎟ × 2C)
(Shield
(In the Cable,
case of1.0㎟ 2C)
AC ×communications, make sure power lines L,N are not switched.) •• LCheck
ook outif theforcommunication
burnt marks cable
on the exteriorconnected
is properly of the communication IC locatedunit.
to the T/B communication on the 485 PCB

• LCheck if the communication cable is properly connected to
 ook out for burnt marks on the exterior of the communication the T/B communication
IC locatedunit.
on the 485 PCB bottom.
(In the case of AC communications, make sure power lines L,N are not switched.)
(In the case of AC communications, make sure power lines L,N are not switched.)
bottom. • Look out for burnt marks on the exterior of the communication IC located on the 485 PCB bottom.
• Look out for burnt marks on the exterior of the communication IC located on the 485 PCB bottom.

Outdoor Unit
Control
Test Run Check
Trouble Shooting Checking Method for
Guide
On Boarding Key Components
PCB
Appendix
098 _TROUBLE SHOOTING GUIDE BOOK _ 099
Electric check
Error No. Error Type Error Point Main Reasons Is the input voltage No 1. R-S/S-T/T-R phase to phase voltage normal Voltage ± 10%
1. Over current detection at Inverter normal? (3Phase 4wire : 380V, 3Phase 3wire 220V or 440V)
R-N/S-N/T-N phase voltage 220V ± 10% for 3Phase 4wire

Basic Part
21* PM self protection compressor(U,V,W) Yes 2. N-G phase voltage below 10V
circuit 2. Compressor damaged (insulation dam- → Check of power equipment inspection and installation environment.

Master 211 activation aged/Motor damaged) Yes 1. Check the carbonization trace visually.
Comp PCB Assy IPM Fault Is there any singular-
Slave1 212 (Overcurrent/IPM 3. IPM overheating (Heat sink disas- [App. A5, A9] ity of PCBA? 2. Check the missing screws.
occur 3. Check the soldering state.
Slave2 213 overheating/ sembled) No 4. Check the application state of grease.
Slave3 214 Vcc low voltage) 4. Inverter compressor terminal discon- → Judge whether the singularity is the cause of error or not by LGMV Data

Introduction
Multi V Ⅳ
nected or loose Yes
[App. A2, A11] Is outdoor unit PCBA 1. SMPS output test
5. Inverter PCB assembly damaged bad? 2. PCBA IPM circuit inspection
3. Resistance test between the gate driver pins
No
→ Judge whether the abnormal test result is the cause of error or not
■ Error diagnosis and countermeasure flow chart Are the resistance by LGMV data
Common check Between each phase

Self-diagnosis
Yes 1. Check resistance between each terminal of compressor
[VII.2] and insulation resistance (U-V:0.26 ±7%, V-W:0.26 ±7%,W-U:0.26 ±7% (25℃))

Function
1. Check the IDU error code of Inverter compressor 2. Check insulation resistance between compressor terminal and pipe
Is a error code No 2. Check the ODU error code (LED color, number of blink, 7 segment normal?
[App. A1, A2-2] (over 50M )
diplayed? display)
Yes → Replace compressor if abnormality found
3. Check the occurred time
Yes 1. After cross-connecting comp #1’s wire and comp #2’s wire, start the
1. Check the clamping state of circuit breaker power bar air conditioner outdoor unit.
Did you check the No 2. Check the singularity that any other products are using the same [App. A2-2] Comp. Wire cross No 2. If the LED Display is changed from C1 to C2. Comp #1 is defective.
[App. A6, A7] singularity of switchboard

Outdoor Unit
main power supply with the air conditioning. check in case of two 3. If the LED Display error code does not change, the inverter PCB is
connection? 3. Check the difference before and after a problem occurs. Remove comp. model

Control
defective.
the cause of error → Reassemble if abnormality found
Yes Yes

Installation state / Electric connection check Cycle Check


1. Check Fan constraint ( indoor / outdoor unit)

Test Run Check


Is there a problem with Yes 1. After LGMV connection, check the data gathering of Black Box &
[App. A3] 2. Remove blockings around heat exchanger and filter.
installed state? save the error occurred data.
3. Check SVC valve lock
Check LGMV No 2. Check input voltage 380V ± 10%,, DC Link voltage, INV phase
4. Maintain distance between outdoor unit and the wall [App. A8, A10] data? current check
No 5. Check overcharge / refrigerant leakage
3. Check the refrigerant pipe blockage with the IDU input/output temp.,
6. Check pipe folding
Yes ODU sensor temp., pressure.
→ Remove the cause of error
4. Check the fan, hotgas runs normally
5. Save the LGMV Data & contact the HQ research center.

Trouble Shooting Checking Method for


Is there a 1. Check the joining status of SVC valve-pipe.
Yes → Remove the cause of error
phenomenon of the 2. Check the joining status of the indoor unit – connecting pipe.
[App. A4]
leakage or shortage of 3. Check pipe break/damage defect

Guide
4. Check corrosion of the indoor/outdoor heat exchanger and the 1. Check Liquid pipe temperature. (EEV Body is clogged if the tem-
the refrigerant? Is there a phenom- Yes
return bend perature is similar to the room temperature.)
[App. A8] enon of the EEV Body
No 5. Check the leak site of the pipe and compressor 2. Check indoor heat exchanger temperature.
clogging?
→ Treat the leakage point or replace the components → Replace EEV Body
No
Is compressor No
[App. A5] Wire connection 1. Check Comp PCB assembly U,V,W connector connection condition

Key Components
condition normal? 2. Check wire disconnection and wiring
3. Check compressor terminal connection condition (bad contact) Recheck and Send LGMV
Yes
→ Reassemble if abnormality found Data and Inform to a lab.
Is DC_Link Wire No
[App. A5] connection 1. Check Comp PCB assembly P,N connector connection condition
condition normal? 2. Check Converter PCB assembly P,N connector connection condition
3. Check wire disconnection and wiring
Yes
→ Reassemble if abnormality found

On Boarding
Is Comp IPM heat No
[App. A5] sink’s joining condition 1. Check Comp PCB assembly Comp IPM heat sink joining condition

PCB
normal? → Reassemble if abnormality found
Yes
1. Check the status of PCBA CN-EEV1 assembly
Is the fastening status 2. Check the status EEV assembly
Yes
[VI.2, VII.3, VII.4] and the single product of 3. Check the EEV Coil Resistance
EEV Coil bad? → Reassembly EEV Coil Replace EEV Coil if abnormality found

Appendix
No

100 _TROUBLE SHOOTING GUIDE BOOK _ 101


Error No. Error Type Error Point Main Reasons
* Measuring resistance between * Compressor wire connector connection 1. Overload operation (Pipe clogging/

Basic Part
each terminal of compressor point Covering/EEV defect/Ref. overcharge)
22*
Converter PCB As- 2. Compressor damage(Insulation dam-
Master 221
sembly input 3 phase age/Motor damage)
Slave1 222 AC Input Current Over Error power current is over 3. Input voltage low
Slave2 223
limited value(24A) 4. Power Line Misconnection
Slave3 224
5. Converter PCB Assembly damage

Introduction
Multi V Ⅳ
(Input current sensing part)

■ Error diagnosis and countermeasure flow chart

No 1. Check the IDU error code

Self-diagnosis
[App. A1, A2-2] Is a error code
diplayed? 2. Check the ODU error code (LED color, number of blink,

Function
* IPM joining point 7 segment display)
3. Check the occurred time
Yes

1. Check Pipe clogging/distortion


2. Check Covering (Indoor/Outdoor Unit)
Is installation No
3. Check EEV connector assemble condition/normal
condition normal? operation

Outdoor Unit
4. Check refrigerant pressure

Control
Yes → Reassemble or manage if abnormality found

1. Check resistance between each terminal of compressor


Are the resistance
No (U-V:0.255 ±7%, V-W:0.255 ±7%, W-U:0.255 ±7%(75℃)
Between each phase and
2. Check insulation resistance between compressor
insulation resistance of Inverter
terminal and pipe (over 50M )

Test Run Check


compressor normal?
→ Replace compressor if abnormality found
Yes
1. Check Comp PCB assembly U,V,W connector
connection condition
Check joining conditon Is compressor No 2. Check wire disconnection and wiring
Wire connection 3. Check compressor terminal connection condition
condition normal? (bad contact)

Trouble Shooting Checking Method for


→ Reassemble if abnormality found
R Yes

Guide
Is converter PCB assembly No Check joining condition of converter PCB assembly and
bridge diode joining condition bridge diode
normal? → joining again if abnormality found
S
+ Yes Check
R~S/S~T/T~R phase voltage is 380V 10%
No

Key Components
Is input voltage normal? R~N/S~N/T~N phase voltage is 220V 10%
T → Check connection condition and wiring if power is
Yes abnormal
Check DC_Link Connector joining condition
Is Comp PCB assembly No Check Comp PCB assembly IPM normality
normal? → Replace Comp PCB assembly

On Boarding
Yes 1. After LGMV connection, check the data gathering of
Black Box & save the error occurred data.

PCB
2. Check input voltage 380V ± 10%,, DC Link voltage, INV
No phase current check
[App. A8, A10] Check LGMV data?
3. Check the refrigerant pipe blockage with the IDU input/
output temp., ODU sensor temp., pressure.
Yes 4. Check the fan, hotgas runs normally
5. Save the LGMV Data & contact the HQ research center.
→ Remove the cause of error

Appendix
Recheck power and
installation condition

102 _TROUBLE SHOOTING GUIDE BOOK _ 103


Error No. Error Type Error Point Main Reasons
1. DC Link terminal misconnection/terminal
* Measuring resistance between

Basic Part
each terminal of compressor * Measuring input voltage 23* contact fault
Master 231 DC Voltage isn't 2. Starting relay damage
Inverter Compressor DC Link Low
Slave1 232 charged after starting 3. Condenser damage
Voltage
Slave2 233 relay on 4. Comp PCB assembly damage
Slave3 234 (DC Link voltage sensing part)
5. Input voltage low

Introduction
Multi V Ⅳ
■ Error diagnosis and countermeasure flow chart

Is a error code No 1. Check the IDU error code


[App. A1, A2-2] 2. Check the ODU error code (LED color, number of blink,
diplayed?

Self-diagnosis
7 segment display)

Function
3. Check the occurred time
Yes
1. Check the clamping state of circuit breaker power bar
* Compressor wire connector
No 2. Check the singularity that any product is using the same
connection Did you check the singularity of
main power supply with the air conditioning.
switchboard connection?
3. Check the difference before and after a problem occurs.
Yes → Remove the cause of error

Outdoor Unit
Control
Are there any power wire No 1. Check R/S/T/N wiring conditions
connections normal? → Rewire them if abnormality found.

Yes Check
R~S/S~T/T~R phase voltage is 380V 10%
No R~N/S~N/T~N phase voltage is 220V 10%
Is input voltage normal?
→ Check connection condition and wiring if power is

Test Run Check


abnormal
Yes
1. Check joining condition of bridge diode and heatsink
* Check DC_Link Connector joining condition No 2. Check bridge diode
Is bridge diode normal? → joining again or replacing bridge diode
if abnormality found
Yes
1.Check Comp PCB assembly P,N connector connection

Trouble Shooting Checking Method for


R Is DC_Link Wire connection No condition
condition normal? 2. Check Converter PCB assembly P,N connector con-

Guide
_ nection condition
Yes 3. Check wire disconnection and wiring
→ Reassemble if abnormality found
Is converter PCB assembly No
S bridge diode joining condition Check joining condition of converter PCB assembly and
normal? bridge diode

Key Components
Yes → joining again if abnormality found
+
Is Comp PCB assembly No Check Comp PCB assembly IPM normality.
normal? → Replace Comp PCB assembly if abnormality found.

T 1. After LGMV connection, check the data gathering of


Yes Black Box & save the error occurred data.
2. Check input voltage 380V ± 10%,, DC Link voltage, INV
No phase current check

On Boarding
[App. A8, A10] Check LGMV data? 3. Check the refrigerant pipe blockage with the IDU input/
output temp., ODU sensor temp., pressure.

PCB
4. Check the fan, hotgas runs normally
Yes 5. Save the LGMV Data & contact the HQ research center.
→ Remove the cause of error
Recheck power and installation condition

Appendix
104 _TROUBLE SHOOTING GUIDE BOOK _ 105
Error No. Error Type Error Point Main Reasons
1. Defective high pressure switch

Basic Part
* Check DC_Link Connector joining condition 2. Defective fan of indoor unit or outdoor
unit
3. Check valve of compressor clogged
24* 4. Pipe distortion due to the pipe damage
N terminal Master 241 Compressor off due to 5. Refrigerant overcharge
Excessive rise of discharge pres-
P terminal Slave1 242 the high pressure switch 6. Defective LEV at the indoor or outdoor

Introduction
Multi V Ⅳ
sure in outdoor compressor
Slave2 243 in outdoor unit unit .
DC_Link Connector Slave3 244 7. Covering or clogging(Outdoor covering
during the cooling mode /Indoor unit
R filter clogging during the heating mode)
_
8. SVC valve clogging

Self-diagnosis
S 9. Defective outdoor PCB

Function
+
■ Error diagnosis and countermeasure flow chart
T

Is high pressure switch No


connector connected Connect securely

Outdoor Unit
* Measuring input voltage to PCB?*
Note 1)

Control
Yes

Is high pressure switch No Is high pressure switch No


connector short Replace high pressure switch
terminal short?***
during off time?**

Test Run Check


Note 2) Note 2)
Yes
Yes
Replace connecting cable
Note 1) High pressure switch
connector on Main PCB
No
Is SVC valve open? Open SVC valve

Trouble Shooting Checking Method for


Yes

Guide
Is this error appeared No Re-check momentary
again after reset? problem or not

Yes

Key Components
Is high pressure No Replace PCB Note 2) Check short with high
more than 2500kPa CH24 : inverter compressor PCB pressure switch connector
at manifold gauge? CH109~154 : sub unit PCB

Yes

Is high pressure of No
LGMV similar as Replace high pressure sensor

On Boarding
at manifold gauge?

PCB
Yes

Check pipe is blocked or


not and take measure

Appendix
106 _TROUBLE SHOOTING GUIDE BOOK _ 107
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
25* 1. Overload operation (Pipe clogging/
Input voltage is over 26*

Basic Part
Master 251 1. Input voltage abnormal (R-N) Covering/EEV defect/Ref.overcharge)
limited value of the Master 261 Starting failure because
Slave1 252 Input Voltage high/low 2. O utdoor unit Converter PCB assembly Inverter compressor starting failure 2. Compressor damage (Insulation dam-
product (173V or less, Slave1 262 of compressor abnor-
Slave2 253 damage (input voltage sensing part) Error age/Motor damage)
289V or more) Slave2 263 mality
Slave3 254 3. Compressor wiring fault
Slave3 264
4. ODU Comp PCB damage (CT)
■ Error diagnosis and countermeasure flow chart

Introduction
Multi V Ⅳ
■ Error diagnosis and countermeasure flow chart

1. Check Pipe clogging/distortion


Are there any power wire No 1. Check R/S/T/N wiring conditions 2. Check Covering (Indoor/Outdoor Unit)
Is installation No
connections normal? → Rewire them if abnormality found. 3. Check EEV connector assemble condition/normal
condition normal?
operation

Self-diagnosis
Yes 4. Check refrigerant pressure
Yes

Function
→ Reassemble or manage if abnormality found
Check
R~S/S~T/T~R phase voltage is 380V 10%
No R~N/S~N/T~N phase voltage is 220V 10% Are there any power wire No 1. Check R/S/T/N wiring conditions
Is input voltage normal?
→ Check connection condition and wiring if power is connections normal? → Rewire them if abnormality found.
abnormal
Yes
Yes 1. Check resistance between each terminal of compressor

Outdoor Unit
Are the resistance (U-V:0.255 ±7%, V-W:0.255 ±7%, W-U:0.255 ±7%(75℃)

Control
Between each phase and No
2. Check insulation resistance between compressor
No Check joining condition of converter PCB assembly and insulation resistance of Inverter
Is converter PCB assembly terminal and pipe (over 50M )
bridge diode compressor normal?
bridge diode joining condition normal? → Replace compressor if abnormality found
→ joining again if abnormality found
Yes
1. Check Comp PCB assembly U,V,W connector
Yes

Test Run Check


connection condition
Is compressor No 2. Check wire disconnection and wiring
Wire connection 3. Check compressor terminal connection condition
Is DC_Link Wire connection No 1.Check Comp PCB assembly P,N connector condition normal? (bad contact)
condition normal? connection condition → Reassemble if abnormality found
2.Check Converter PCB assembly P,N connector Yes
connection condition
3. Check wire disconnection and wiring No Check Comp PCB assembly IPM normality

Trouble Shooting Checking Method for


Yes → Reassemble if abnormality found Is Comp PCB assembly normal? → Replace Comp PCB assembly

Guide
Yes
No 1. SMPS output test
Comp PCB LED display error Replace Comp PCB assembly. No 2. PCBA IPM circuit inspection
[App. A2-1, A11] Is outdoor unit PCBA bad?
3. Resistance test between the gate driver pins
→ Replace Outdoor unit PCBA if abnormality found
Yes Yes

Key Components
Recheck power and installation condition Recheck power and installation condition

On Boarding
PCB
Appendix
108 _TROUBLE SHOOTING GUIDE BOOK _ 109
Error No. Error Type Error Point Main Reasons
28*

Basic Part
* Measuring resistance Master 281 1. Input voltage abnormal (R,S,T,N)
Inv PCB DC link voltage
between each terminal of Slave1 282 Inverter DC link high voltage error 2. ODU Comp PCB damage (DC Link
compressor supplied over 780V
Slave2 283 voltage sensing part)
Slave3 284

■ Error diagnosis and countermeasure flow chart

Introduction
Multi V Ⅳ
1. Check R/S/T/N wiring conditions
Are there any power wire No 2. Check Noise filter wiring conditions
connections normal?
→ Rewire them if abnormality found.

Self-diagnosis
Yes

Function
Check
R~S/S~T/T~R phase voltage is 380V 10%
No R~N/S~N/T~N phase voltage is 220V 10%
Is input voltage normal?
→ Check connection condition and wiring if power is
* Compressor wire connection abnormal

Yes

Outdoor Unit
Control
No
Is Converter PCB assembly Replace Converter PCB assembly
normal?

Yes

Test Run Check


Is Comp PCB assembly normal? No
Replace Comp PCB assembly

Yes

Recheck power and installation condition

Trouble Shooting Checking Method for


* Measuring input voltage * Noise filter wiring

Guide
N R S T

R
S

Key Components
T

On Boarding
PCB
R S T N

Appendix
110 _TROUBLE SHOOTING GUIDE BOOK _ 111
Error No. Error Type Error Point Main Reasons
1. Overload operation (Pipe clogging/
29*

Basic Part
Covering/EEV defect/Ref.overcharge) * Measuring resistance between each
Master 291 terminal of compressor
Inverter compressor in- 2. Compressor damage(Insulation dam-
Slave1 292 Inverter compressor over current
put current is over 30A age/Motor damage)
Slave2 293
3. Input voltage low
Slave3 294
4. ODU Comp PCB assembly damage

Introduction
Multi V Ⅳ
■ Error diagnosis and countermeasure flow chart

See Error No. 21 Flow Chart

Self-diagnosis
Function
* Measuring input voltage

Outdoor Unit
Control
Test Run Check
* Compressor wire connection

Trouble Shooting Checking Method for


Guide
On Boarding Key Components
PCB
Appendix
112 _TROUBLE SHOOTING GUIDE BOOK _ 113
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
32* 1. Temperature sensor defect of inverter 1. Defect of high pressure sensor
Compressor is off be-

Basic Part
Master 321 Over-increase discharge tem- compressor 1 discharge pipe 2. Defect of indoor or outdoor unit fan
cause of over-increase
Slave1 322 perature of inverter compressor 1 at 2. Refrigerant shortage / leak 3. Deformation because of damage of refrig-
discharge temperature
Slave2 323 main outdoor unit 3. EEV defect 34* Error happens because erant pipe
of inverter compressor 1
Slave3 324 4. Liquid injection valve defect of 3 times successive 4. Over-charged refrigerant
33* 1. Temperature sensor defect of inverter Master 341 Over-increase of discharge compressor off due to 5. Defective indoor / outdoor unit EEV
Compressor is off be- Slave1 342 pressure of compressor overincrease of high 6. When blocked
Master 331 Over-increase discharge tempera- compressor 2 discharge pipe

Introduction
Multi V Ⅳ
cause of over-increase Slave2 343 pressure by high pres- - Outdoor unit is blocked during cooling
Slave1 332 ture of inverter compressor 2 at 2. Refrigerant shortage / leak
discharge temperature Slave3 344 sure sensor - Indoor unit filter is blocked during heating
Slave2 333 main outdoor unit 3. EEV defect
of inverter compressor 2 7. SVC valve is clogged
Slave3 334 4. Liquid injection valve defect
8. PCB defect of outdoor unit
■ Error diagnosis and countermeasure flow chart 10. Indoor unit pipe temperature sensor defect

Self-diagnosis
Function
■ Error diagnosis and countermeasure flow chart
Is the amount of No No Change the amount of
Is there pipe crack
refrigerant normal? refrigerant
or trace of leakage?
[refer refrigerant part] (Charge additive amount) No
Is service valve opened ? Open service valve
Yes Yes
Yes

Outdoor Unit
Weld / reconnect the cracked
portion and recharge refrigerant

Control
Are communication No Check and repair communication
cable / pipe connection
cable / pipe connection
Is the resistance of discharge No Replace discharge normal?
temperature sensor normal?* temperature sensor
Yes
Yes
* Resistance value of discharge temperature sensor

Test Run Check


10C = 362k, 25C= 200k, 50C= 82k, 100C= 18.5k
Is refrigerant No
Is EEV in amount normal? Adjust refrigerant amount
outdoor unit normal No [refer refrigerant part]
at heating operation? Replace outdoor unit EEV
[refer electric Yes
component part]
Yes
Is fan normal?

Trouble Shooting Checking Method for


(Indoor fan during heating No Replace related parts
Does liquid injection No (Refer to Error 105~107)
Check liquid injection Outdoor fan during cooling)
corresponded

Guide
corresponded
operate normally?
Yes Yes

Check another components Is filter blocked


Is there pipe No No
and operation conditions (Heating:indoor, Clean indoor filter (heating)
(strainer etc.) clogging? Cooling:outdoor /outdoor heat exchanger (cooling)?

Key Components
/ Take measures
heat exchanger)?
Yes
Yes

Replace strainer
Is value of high pressure No
sensor same as Manifold Replace sensor of high pressure
value(Is it high actually)?

On Boarding
Yes

PCB
Check indoor unit LEV
Check indoor unit PCB
Check in/outdoor installation
condition

Appendix
114 _TROUBLE SHOOTING GUIDE BOOK _ 115
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
1. Defective low pressure sensor 40*

Basic Part
2. Defective outdoor/indoor unit fan Micom input voltage
3. Refrigerant shortage/leakage Master 401 Inverter compressor CT sen- isn't within 2.5V ±0.3V 1. Input voltage abnormal (R-N)
4. Deformation because of damage of refrig- Slave1 402 sor error at initial state of power 2. ODU Comp PCB damage (CT sensing part)
35* Error happens because
erant pipe Slave2 403 supply
of 3 times successive
5. Defective indoor / outdoor unit EEV Slave3 404
Master 351 Excessive drop of discharge compressor off due to
6. Covering / clogging

Introduction
Multi V Ⅳ
Slave1 352 pressure of compressor excessive drop of low ■ Error diagnosis and countermeasure flow chart
(outdoor unit covering during the cooling
Slave2 353 pressure by the low
mode/indoor unit filter clogging during
Slave3 354 pressure sensor
heating mode)
7. SVC valve clogging 1. Check R/S/T/N wiring conditions
Are there any power wire No
8. Defective outdoor unit PCB 2. Check Noise filter wiring conditions
connections normal?
→ Rewire them if abnormality found.

Self-diagnosis
9. Defective indoor unit pipe sensor

Function
Yes
■ Error diagnosis and countermeasure flow chart
Check
R~S/S~T/T~R phase voltage is 380V±10%
No
Is input voltage normal? R~N/S~N/T~N phase voltage is 220V±10%
Is service valve → Check connection condition and wiring if power is
Open service valve abnormal
opened?

Outdoor Unit
Yes

Control
Yes
No Replace Comp PCB assembly
Is Comp PCB assembly normal?

No Yes
Are communication cable/ check communication/
piping normal? piping correction.
Recheck power and installation condition

Test Run Check


Yes

* Measuring input voltage * Comp PCB assembly


Is amount of refrigerant No No
Is there pipe crack or trace Adjust the amount of
normal?
of refrigerant leakage? refrigerant (Additive charge)
[refer refrigerant part]
Yes Yes

Trouble Shooting Checking Method for


Weld / reconnect the cracked
portion and recharge refrigerant

Guide
Is fan normal? No Check and replace related parts
(in heating outdoor fan,
(error 105~108 reference)
in cooling indoor fan)
Yes

Key Components
No
Is strainer Ok?* Replace the strainer

Yes

Are the values of manifold No

On Boarding
and low pressure sensor same? Replace the pressure sensor
( Is the low pressure value

PCB
actually low?)

Yes
* If the temperature difference between inlet and outlet of strainer
Check indoor / outdoor unit LEV is so large that frost or ice formation can be seen or confirmed
Check Indoor unit PCB
Check indoor / outdoor unit then clogging of strainer should be checked

Appendix
installation conditions (Notice: it is not full ice forming of strainer, in case that there is
not at inlet portion but at outlet portion)

116 _TROUBLE SHOOTING GUIDE BOOK _ 117


Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
41* 42*
1. Bad connection of low pressure connector

Basic Part
1. Defective connection of the compressor1 Master 421
(Inverter1) Abnormal value of sen- 2. Defect of low pressure connector (Open/
Sensor measurement discharge pipe temperature sensor Slave1 422 Sensor error of low pressure
Master 411 Compressor1 discharge pipe sor (Open/Short) Short)
value is abnormal 2. Defective discharge pipe compressor sen- Slave2 423
Slave1 412 temperature sensor error 3. Defect of outdoor PCB
(Open/Short) sor of the compressor1 (open/short) Slave3 424
Slave2 413
3. Defective outdoor PCB
Slave3 414 43*
1. Bad connection of high pressure connector
Master 431

Introduction
Multi V Ⅳ
47* Abnormal value of sen- 2. Defect of high pressure connector (Open/
1. Defective connection of the compressor1 Slave1 432 Sensor error of high pressure
(Inverter2) sor (Open/Short) Short)
Sensor measurement discharge pipe temperature sensor Slave2 433
Master 471 Compressor2 discharge pipe 3. Defect of outdoor PCB
value is abnormal 2. Defective discharge pipe compressor sen- Slave3 434
Slave1 472 temperature sensor error
(Open/Short) sor of the compressor1 (open/short)
Slave2 473 ■ Error diagnosis and countermeasure flow chart
3. Defective outdoor PCB

Self-diagnosis
Slave3 474

Function
■ Error diagnosis and countermeasure flow chart Is sensor connected No
Connect sensor to PCB correctly
to PCB correctly?
Sensor connection to PCB No
Insert sensor connector to PCB properly
is normal? Yes

Outdoor Unit
Yes
After replacement of No

Control
Replace corresponding
outdoor unit main PCB
pressure sensor
Is the resistance of No is the system normal?
Replace sensor
sensor normal?*
Yes
Yes

Test Run Check


Is sensor resistance No
value same as temperature Replace corresponding outdoor PCB END
value of LGMV?
Yes
Pressure sensor connector

Trouble Shooting Checking Method for


Replace corresponding sensor

Guide
* Error is generated if the resistance is more than 5M(open) and less than 2k (short)
Note: Standard values of resistance of sensors at different temperatures (5% variation)
10C = 362k : 25C= 200k : 50C= 82k : 100C= 18.5k

On Boarding Key Components


PCB
Check the resistance
inverter compressor
discharge temperature
sensor

Appendix
118 _TROUBLE SHOOTING GUIDE BOOK _ 119
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
44* 1. Bad connection of air temperature con- 50*
1. Input Voltage abnormal (R,S,T,N)

Basic Part
Master 441 nector Master 501
Sensor error of outdoor air Abnormal value of sen- ODU 3phase power omission Omitting one or more of 2. Check power Line connection condition
Slave1 442 2. Defect of air temperature connector(Open/ Slave1 502
temperature sor (Open/Short) error R,S,T input power 3. Converter PCB damage
Slave2 443 Short) Slave2 503
4. Converter PCB input current sensor fault
Slave3 444 3. Defect of outdoor PCB Slave3 504
45* 1. Bad connection of air temperature con-
Piping temperature sensor error ■ Error diagnosis and countermeasure flow chart
Master 451 nector

Introduction
Multi V Ⅳ
of heat exchanger in master Abnormal value of sen-
Slave1 452 2. Defect of air temperature connector(Open/
& slave outdoor unit heat sor (Open/Short)
Slave2 453 Short)
exchanger (A,B) Are there any power wire No 1. Check R/S/T/N wiring conditions
Slave3 454 3. Defect of outdoor PCB connections normal? → Rewire them if abnormality found.
46* 1. Bad connection of air temperature con-
Yes
Master 461 nector

Self-diagnosis
Compressor suction tempera- Abnormal value of sen- Check
Slave1 462 2. Defect of air temperature connector(Open/

Function
Is input voltage normal? R~S/S~T/T~R phase voltage is 380V±10%
ture sensor error sor (Open/Short) No R~N/S~N/T~N phase voltage is 220V±10%
Slave2 463 Short)
→ Check connection condition and wiring if power is
Slave3 464 3. Defect of outdoor PCB abnormal
49* 1. Bad connection of air temperature con- Yes
Master 491 Outdoor Unit IPM Tem- nector 1. Check R~N/S~N/T~N phase voltage is
Outdoor Unit IPM Temperature Is Converter PCB assembly 220V±10%
Slave1 492 perature Sensor Open 2. Defect of air temperature connector(Open/

Outdoor Unit
No 2. Check Converter PCB assemblywire
Sensor Fault normal?

Control
Slave2 493 or Short Short) disconnection and wiring
→ Reassemble if abnormality found
Slave3 494 3. Defect of outdoor PCB Yes

■ Error diagnosis and countermeasure flow chart INV. PCB LED display error No Replace inverter PCB assembly.

Test Run Check


Is sensor connected No Yes
Connect sensor to PCB correctly
to PCB correctly??
Recheck power and installation condition
Yes

* Measuring input voltage * Noise filter wiring


No
Is sensor value correct?* Replace sensor * Field Fault Case

Trouble Shooting Checking Method for


N R S T

Guide
Yes
* If value is 100kΩ ↑(open) or 100Ω ↓(short), error occurs N
* R-Phase Terminal
R Changed Color.
Replace corresponding NB: Resistance value of temperature sensor change according to S
outdoor unit PCB temperature T
It is normal if value shown as below (±5% error)

Key Components
Sensor of air temperature: 10°C = 20.7kΩ : 25°C= 10kΩ : 50°C= 3.4kΩ
Sensor of piping temperature: 10°C = 10kΩ : 25°C= 5Ωk : 50°C= 1.8kΩ

Error No. Error Type Error Point Main Reasons

153* R S T N
Outdoor Unit
Master -> 1531 Outdoor Unit Upper 1. Temperature Sensor Connecting Fault
Upper Heat

On Boarding
Slave1 -> 1532 Heat Exchanger 2. Temperature Sensor(Open/Short)
Exchanger
Slave2 -> 1533 Temperature Sensor 3. Main PCB Fault

PCB
Temperature
open or short
Slave3 -> 1534 Sensor Fault
154* Outdoor Unit Low Outdoor Unit Low
Master -> 1541 1. Temperature Sensor Connecting Fault
Heat Exchanger Heat Exchanger
Slave1 -> 1542 2. Temperature Sensor(Open/Short)
Temperature Sensor Temperature Sensor
Slave2 -> 1543 3. Main PCB Fault

Appendix
Fault open or short
Slave3 -> 1544

120 _TROUBLE SHOOTING GUIDE BOOK _ 121


Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
1. 130% more than outdoor unit rated capacity 52* Main PCB of Master unit
1. Power cable or communication cable is not

Basic Part
2. Wrong connection of communication cable/ Master 521 Communication error between of Master unit can't
Sum of indoor unit connected
51* Over-Capacity (Sum of indoor piping Slave1 522 (Inv. PCBA 1 / Inv. PCBA 2 receive signal from
capacity exceed 2. Defect of outdoor Main PCB or Inv. PCBA 1
unit capacity is more than 3. Control error of slave outdoor unit Dip Slave2 523 → Main PCB) Inv. PCBA 1 / Inv.
outdoor unit capacity / Inv. PCBA 2
Master 511 outdoor capacity) switch Slave3 524 PCBA 2 controller
specification
4. Power supply defect of slave unit PCB
5. Defect of outdoor unit PCB ■ Error diagnosis and countermeasure flow chart

Introduction
Multi V Ⅳ
■ Error diagnosis and countermeasure flow chart Is communication
LED (Yellow) of No
Re-connect communication cable
Inv. PCBA 1/ Inv. PCBA 2
Is capacity sum of PCB on?
No Are quantity and capacity No Check communication cables
indoor units less than of indoor units installed between indoor and outdoor Yes
130% of outdoor unit

Self-diagnosis
same as the data of LGMV? units
capacity at LGMV?

Function
Is communication cable No
Yes Is communication Re-connect communication cable
Yes connectedNo
correctly?
Adjust the capacity of indoor LED (Yellow) of
Re-connect communication cable
Check following and outdoor unit Inv. PCBA 1/ Inv. PCBA 2
PCB on? Yes
dip S/W setting is on
No No
Slave1: No.6 Adjust corresponding DIP switch Yes Is Main PCB normal? Replace Main PCB
Slave2: No.7
Slave3: No.6,7

Outdoor Unit
Yes No
Is communication cable 1. SMPS output test

Control
Yes Re-connect communication cable
connected correctly? 2. After removing all harnesses from PCBA, check electrical
No
[App.A2, A12] Check each PCBA okay? short in connector wafers
Is power of Slave PCB No No Supply main
Is main power really supplied? Yes - Fan PCBA : Check between 3rd pin and 4th pin
On? (Check LED blinking) power again
(Terminal Block T-N) Yes - Inverter PCBA : Check between 4th pin and 6th pin
No - Converter PCBA : Check between 9th pin and 10th pin,
Yes Yes Is Main PCB normal? Replace Main PCB between 9th pin and 11th pin

Test Run Check


Check and replace PCB, Replace Inv. PCBA 1 / Inv. PCBA 2 If measured value is tens to hundreds of k Ω, the PCBA is
Line Fuse, Transformer Yes normal.
Electrical short or tens of Ω is abnormal, replace PCBA.
Replace Inv. PCBA 1 / Inv. PCBA 2 → Replace Outdoor unit PCBA if abnormality found
Is communicationmission
No
cables between outdoor units Re-connect
connected correctly?* * The method of checking Main PCB and Inv. PCBA 1 / Inv. PCBA 2 (If normal, communication LED blinks)

Trouble Shooting Checking Method for


Yes
Inv. PCBA 1 Inv. Inv. PCBA 2
Communication LED Communication LED

Guide
Is error code released
No
in order(Slave2➠Slave1➠Main) Replace Main or Slave PCB
after power reset?

Yes

Key Components
End

* In order to check communication cables between outdoor units, Communication Connector &
LED in Inv. PCBA 1
check in order as below : PCB connectors ➠ terminal block ➠ communication cables

On Boarding
PCB
Inv. PCBA 1 Inv. Inv. PCBA 2
Communication Connector Communication Connector

Appendix
Communication Connector &
LED in Inv. Inv. PCBA 2

122 _TROUBLE SHOOTING GUIDE BOOK _ 123


Error No. Error Type Error Point Main Reasons
1. Communication cables are not connected

Basic Part
between External PCB and indoor PCB Outdoor Unit Indoor Communication Part Communication Part in Main PCB
2. Communication cables are not connected Communication PCB
between Main PCB and External PCB
3. Communication cables are not connected
53* In case Main PCB can't
Communication error between Main PCB and Communica-
Master receive signal from
(Indoor unit → Main PCB) tion PCB

Introduction
Multi V Ⅳ
531 indoor unit
4. Communication cables are short/open
5. Indoor PCB power off
6. Defect of outdoor Cycle/Communication/
indoor PCB
Communication Part in External PCB
7. Communication wire connection fault

Self-diagnosis
Function
■ Error diagnosis and countermeasure flow chart

Is power supplied No
to indoor PCB? Supply power

Outdoor Unit
Yes 1. Check communication cable between External and indoor PCB
→ Re-connect communication cable

Control
2. Check communication cable between Cycle and External PCB ❈ Remark : IDU A/IDU B
No → Re-connect communication cable
Is communication cable
3. Check communication cable between Cycle and Communication PCB
connected correctly? Indoor Unit
→ Re-connect communication cable
4. Check communication cable soldering correctly Wiring Fault Case Communication PCB
Yes → Replace communication cable

Test Run Check


Are quantity of indoor No
1. Is indoor unit quantity correct after auto addressing
Units installed same as
→ Check Communication PCB
The data of LGMV?
2. Check communication PCB LED blinking
Yes → Replace communication PCB
3. Auto addressing after replace Communication PCB
Check communication cable
→ Check outdoor Main PCB
and installation

Trouble Shooting Checking Method for


❈ 1 time/10 sec Turn on/off

Guide
In case of CH53, almost happened with CH05, the indoor units not operated actually are normal so check with same
method of CH05. and additionally check as shown as below and above flow chart
• Although the quantity of indoor units installed is same as LGMV data there may be a few indoor units with which the
number of communication is not increased with LGMV

Key Components
• Although the quantity of indoor units installed is not same as LGMV data, and if communication of the indoor unit dis-
played at LGMV is done well then the indoor unit suspected to have some problem (and is not appear at LGMV) may
have following problems
¿ wrong connection of communication cable or power cable
¡ fault of power / PCB / communication cable
¬ duplication of indoor unit number
• If communication is not doing well wholly then the Auto Addressing is not done

On Boarding
• The case that CH53 appear at indoor unit also Auto Addressing is not done so indoor unit address may be duplicated

PCB
* After replacement of indoor unit PCB, Auto Addressing should be done, if central controller is installed then the
central control address also should be input.
In case that only communication PCB is replaced above process is not needed

Appendix
124 _TROUBLE SHOOTING GUIDE BOOK _ 125
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
57* 1. Bad Connection Between Comp PCB and 59*
Series Installation of

Basic Part
Master 571 Failing to receive Comp PCB Master 591
Communication error : Main Slave Outdoor Unit
Slave1 572 inverter signal at main 2. Communication Wire Noise Effect Slave1 592 Series combination Error 1. Dip Switch Setting Error
PCB → Comp PCB Larger Than Master
Slave2 573 PCB of Outdoor Unit 3. ODU Main PCB Damage Slave2 593
Capacity
Slave3 574 4. ODU Main PCB Damage Slave3 594

■ Error diagnosis and countermeasure flow chart ■ Error diagnosis and countermeasure flow chart

Introduction
Multi V Ⅳ
n Error Diagnosis and Countermeasure Flow Chart
Are there any No
communication wire 1. Check communication wiring conditions
1. Set the most
connections normal? 2. Check connector conditions Is Dip switch No
→ Rewire them if abnormality found. capacitor
setting normal?
Yes ODU for Master

Self-diagnosis
Yes
Is Comp PCB

Function
No
1. Replace Comp PCB
assembly Are there setting with No
normal?
Master→Slave1→Slave2→ Set with Master→Slave1→Slave2→Slaver3
Yes Slaver3?
Yes
Is there any error Yes 1. Replace Main PCB
when power reset?
Is there any error when No

Outdoor Unit
1. Replace Main PCB
power reset?

Control
No

Recheck power and Yes


installation condition
Recheck installation
condition

Test Run Check


Main PCB C/Box Bottom

* Dip Switch Setting

ON
Slave1

Trouble Shooting Checking Method for


1 2 3 4 5 6 7
Comp PCB

Guide
1 2 3 4 5 6 7

ON
Slave2
1 2 3 4 5 6 7

Key Components
1 2 3 4 5 6 7

ON

Slave3
1 2 3 4 5 6 7
1 2 3 4 5 6 7

On Boarding
PCB
Appendix
126 _TROUBLE SHOOTING GUIDE BOOK _ 127
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
60* 1. Inverter PCBA IPM Connection Condition
62*

Basic Part
Master 601 1. EEPROM contact defect/wrong insertion Abnormal
EEPROM Access error Master 621
Slave1 602 Comp PCB EEPROM error 2. Different EEPROM Version Inverter PCB Heatsink Tem- Heatsink Temperature is 2. Outdoor Unit Fan Motor Operation Abnormal
and Check SUM error Slave1 622
Slave2 603 3. ODU Comp PCB assembly damage perature High Over 90℃ 3. Outdoor Unit Inverter PCB Assembly Defect
Slave2 623
Slave3 604 4. Overload Operation (Pipe Clogging/ Cover-
Slave3 624
ing/EEV Defect/Ref. Overcharge)
■ Error diagnosis and countermeasure flow chart

Introduction
Multi V Ⅳ
■ Error diagnosis and countermeasure flow chart
1.Check EEPROM insert direction/connection condition
No
Is EEPROM insertion normal? 2.Check EEPROM Check SUM 1. Check Pipe Clogging/ Distortion
’ Replace if abnormality found 2. Check Covering (Outdoor/Indoor Unit)
Is Installation No 3. Check EEV Connector Assemble Condition/Normal Operation

Self-diagnosis
Condition Normal? 4. Check Refrigerant Pressure
Yes
5. Check Power Wire/ Connection Condition

Function
Yes Reassemble or Manage if abnormality Found

No Replace Comp PCB assembly


Is Comp PCB assembly normal? No
Inverter PCB IPM Connection 1. Check Inverter PCBA Screw Connection Condition
Condition Normal? Reassemble or Manage if abnormality Found

Yes

Outdoor Unit
Yes

Control
Recheck power and installation condition
No
1. Check Outdoor Unit Fan Motor Operation or Lock
Is ODU Fan Motor Normal?
Reassemble or Manage if abnormality Found
* Inverter EEPROM inserting point

Yes

Test Run Check


No
Is Inverter PCB assembly 1. Reset
Normal? Replace Inverter PCB Assembly
Check IC02L
Yes
Recheck Power and

Trouble Shooting Checking Method for


Installation Condition

Guide
■ Check Inverter PCB Screw Connection Condition

Key Components
* Right inserting direction of inverter EEPROM

On Boarding
PCB
❊ Note : Replace after power off

Check Screw

Appendix
128 _TROUBLE SHOOTING GUIDE BOOK _ 129
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
65* 1. Fan motor defect / assembly condition
1. Defective temperature sensor connection

Basic Part
Master 651 Outdoor unit liquid pipe Abnormal sensor resis- 67* Fan RPM is 10RPM or abnormal
2. Defective temperature sensor (Open /
Slave1 652 (condenser) temperature sen- tance value Master 671 less for 5 sec. when 2. Wrong connection of fan motor connector
Short)
Slave2 653 sor error (Open/Short) Slave1 672 Fan Lock Error ODU fan starts or 40 (U,V,W output)
3. Defective outdoor unit PCB
Slave3 654 Slave2 673 RPM or less after fan 3. Reversing rotation after RPM target apply
Slave3 674 starting. 4. Fan PCB assembly defect
■ Error diagnosis and countermeasure flow chart 5. Fan lock by Heavy Snowfall.

Introduction
Multi V Ⅳ
■ Error diagnosis and countermeasure flow chart
Is temperature sensor No
connector connections Check and correct connection
are normal?
Yes Is ODU Fan Motor Assemble No Check ODU Fan Motor assemble condition and fan locking

Self-diagnosis
condition normal? → Reassemble or replace if abnormality found

Function
Is the value of temperature No
Replace sensor Yes
sensor resistance normal?*
1. Check resistance between each phase(U,V,W) of ODU
Yes
No fan motor terminal (16.8Ω ±5% at 75°…)
Is ODU Fan Motor normal? 2. Check insulation resistance between ODU fan motor
terminal(U,V,W)

Outdoor Unit
Replace outdoor unit PCB → Replace fan motor if abnormality found

Control
Yes

Check wiring between ODU fan motor and fan PCB


* Sensor resistance 100 kΩover (open) or 100 Ω below (short) will generate error Is wire connection of No ( Check if and Motor output terminal color is matched)
ODU Fan Motor wire normal? → Reassemble if abnormality found
Note: Temperate sensor resistance vary with temperature, So compare temperature sensor resistance value

Test Run Check


according to outdoor unit temperature by referring below table (±5% tolerance)
Air temperature sensor: 10°C = 20.7kΩ : 25°C = 10kΩ : 50°C= 3.4kΩ Yes
Pipe temperature sensor: 10°C = 10kΩ : 25°C = 5kΩ : 50°C= 1.8kΩ
No Replace Fan PCB assembly
Is Fan PCB assembly normal?

Trouble Shooting Checking Method for


Yes

Guide
Recheck power and installation condition

* Fan Motor resistance measuring


between each phase * Fan left(1) * Fan right(2)

On Boarding Key Components


PCB
Appendix
130 _TROUBLE SHOOTING GUIDE BOOK _ 131
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
71* 75*
Micom input voltage Offset of Micom which 1. Input Voltage is abnormal (not 15V)

Basic Part
Master(711) 1. Input Voltage is abnormal (R-N) Master(751)
isn't within 2.5V±0.3V sensor the fan motor 2. Fan PCB assembly defect
Slave1(712) Converter CT Sensor Error 2. O DU Converter PCB damage (CT sensing Slave1(752) Fan CT Sensor Error
at initial state of power phase current is not 3. Power wire open and connecting fault
Slave2(713) part) Slave2(753)
supply 2.5V 4. Inverter PCB assembly defect
Slave3(714) Slave3(754)

■ Error diagnosis and countermeasure flow chart ■ Error diagnosis and countermeasure flow chart

Introduction
Multi V Ⅳ
No 1. Check R/S/T/N wiring conditions No
Are there any power wire 1. Check 15V input power wiring conditions
2. Check noise filer wiring conditions Is input voltage normal?
Connections normal? Rewire them if abnormality found
Rewire them if abnormality found

Yes Yes

Self-diagnosis
Function
No Check
No
R~S/S~T/T~R phase voltage 380V±10%
Is input voltage normal? Is Fan PCB normal? 1. Replace Fan PCB
R~N/S~N/T~N phase voltage 200V±10%
Check connection condition and wiring if power is abnormal

Yes Yes

Outdoor Unit
No
Is Converter PCB No

Control
1. Replace Converter PCB Is there any error
Assembly normal? 1. Replace Fan PCB
When power reset?

Yes
Yes
Recheck Power and

Test Run Check


Installation Condition Recheck Power and
Installation Condition
15V Input power wiring conditions
Check short of power wire
* Measuring input voltage * Converter PCB assembly

Trouble Shooting Checking Method for


Guide Key Components
15V Input power on Inverter PCB

On Boarding
PCB
Appendix
132 _TROUBLE SHOOTING GUIDE BOOK _ 133
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
76* 77* 1. Overload operation

Basic Part
Master 761 1. Input voltage abnormal(R,S,T,N) Master 771 2. Fan Motor defect
Fan DC Link High Voltage Fan PCB DC link volt- Output current is over
Slave1 762 2. Fan PCB assembly defect Slave1 772 Fan Over Current Error 3. Fan PCB assembly defect
Error age supplied over 780V 5A for 40ms
Slave2 763 3. Power wire connecting fault Slave2 773 4. Fan Motor connector insert defect
Slave3 764 Slave3 774 5. Condenser icing or blocking

■ Error diagnosis and countermeasure flow chart ■ Error diagnosis and countermeasure flow chart

Introduction
Multi V Ⅳ
Are there any power wire No 1. Check R/S/T/N wiring conditions No Check ODU fan motor assemble condition and locking
Is installation
connections normal? 2. Check Noise filter wiring conditions condition normal? → Reassemble or replace if abnormality found
→ Rewire them if abnormality found.
Yes
Yes

Self-diagnosis
No 1. Check resistance between each motor output terminal
Is input voltage normal? Check voltage between R-S/S-T/T-R : 380V ± 10%

Function
Are the resistance No LG motor : 8.8Ω±10%(25℃)
Check voltage between R-NS-N/T-N : 220V ± 10% Between each phase and insulation Panasonic : 8.8Ω±10%(25℃)
→ Rewire them if abnormality found. resistance of motor output
Yes terminal normal?
2. Check insulation resistance between ODU fan motor terminal(U,V,W) and pipe (over 100M )
→Replace fan motor if abnormality found
No
Is DC Link power normal? Yes
1. Check DC Link wiring conditions
→ Rewire them if abnormality found.

Outdoor Unit
Yes

Control
No No 1.Check if color of motor output terminal(U,V,W) connector matched with PCB’s
Is Converter PCB assembly Is Converter PCB assembly normal?
Is motor wire connection 2.Check wire disconnection and wiring
normal? condition normal?
→ Reassemble or replace if abnormality found
Yes
No

Test Run Check


Is Fan PCB normal? 1. Replace Fan PCB
No
Is Fan PCB assembly normal? 1. Check fan PCB assembly IPM normal
Yes
DC Link Voltage Connecting Part → Replace Fan PCB assembly
Recheck power and
installation condition Yes

Trouble Shooting Checking Method for


Recheck power and
installation condition

Guide
Measuring fan motor phase
resistance Fan left(1) Fan right(2)
Noise filter wiring

Key Components
R
S
T

On Boarding
PCB
R S T N

Appendix
134 _TROUBLE SHOOTING GUIDE BOOK _ 135
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
79* 1. Fan motor defect/ assemble condition 86*

Basic Part
Master 791 abnormal Master 861
Fan Starting Failure Fan Motor initial starting 1. No EEPROM
Slave1 792 2. Fan motor connector misconnection(U,V,W Slave1 862 Main PCB EEPROM EEPROM Access Error
Error failure 2. EEPROM wrong insertion
Slave2 793 ouput) Slave2 863
Slave3 794 3. Fan PCB defect Slave3 864

■ Error diagnosis and countermeasure flow chart ■ Error diagnosis and countermeasure flow chart

Introduction
Multi V Ⅳ
No No
Is fan motor assemble Is EEPROM assemble
Check ODU fan motor assemble condition and locking Reset after checking EEPROM assemble condition
condition normal? → Reassemble or replace if abnormality found condition normal?

Self-diagnosis
Yes Yes

Function
1.Check resistance between each motor output terminal No
Are the resistance No LG motor : 8.8Ω±10%(25℃)
Between each phase and insulation Correct check sum Replace Correct EEPROM
resistance of motor output Panasonic : 8.8Ω±10%(25℃)
terminal normal? 2. Check insulation resistance between ODU fan motor terminal(U,V,W) and pipe (over 100M )
→Replace fan motor if abnormality found
Yes

Recheck power and

Outdoor Unit
No 1. Check if color of motor output terminal(U,V,W) connector matched with PCB’s
Is fan motor connection installation condition

Control
2. Check wire disconnection and wiring
condition normal?
→ Reassemble or replace if abnormality found

EEPROM Insertion
No
Check fan PCB assembly IPM normal

Test Run Check


Is fan PCB assembly normal?
→ Replace Fan PCB assembly

Yes

Recheck power and


installation condition
EEPROM

Trouble Shooting Checking Method for


Measuring fan motor Measuring insulation resistance
phase resistance between fan terminal & chassis

Guide
Main PCB
* Note : Replace after power off

Check

Key Components
Point Same direction both socket hole
and EEPROM hole

Fan motor wire connection

On Boarding
PCB
Appendix
136 _TROUBLE SHOOTING GUIDE BOOK _ 137
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
87* 104* Master displays ODU
Error occurs when

Basic Part
Master 871 1. EEPROM bad contact/wrong insertion Master 1041 number which is not 1. Loose connection of power cable/ com-
checking the EEPROM Communication Error Between
Slave1 872 Fan PCB EEPROM Error 2. EEPROM Version is different Slave1 1042 communicated. munication cable (Open/Short)
checksum as initializing Outdoors
Slave2 873 3. ODU fan PCB assembly damage Slave2 1043 Slave displays own 2. Defect of each outdoor unit PCB
after power is supplied
Slave3 874 Slave3 1044 error number

■ Error diagnosis and countermeasure flow chart ■ Error diagnosis and countermeasure flow chart

Introduction
Multi V Ⅳ
Is communication No
No 1.Check EEPROM insertion direction/connection condition cable installed Connect communication cable
Is EEPROM insertion normal? 2.Check EEPROM checksum normally?
→ Replace EEPROM if abnormality found
Yes

Self-diagnosis
Yes

Function
Is Slave Unit Dip SW No
Dip SW setting
setting done?
No
Is Fan PCB assembly normal? Replace fan PCB assembly
Yes

Yes
No

Outdoor Unit
Is Main PCB power
Connect power cable

Control
Recheck power and supplied?
installation condition
Yes

Replace Main PCB


1 Fan 2 Fan

Test Run Check


•Slave ODU Setting(If single, the contents of master ODU will be applied)
Check IC02L

Check IC02L Dip Switch Setting Note

Trouble Shooting Checking Method for


Guide
You must set the Slave 1 ODU

Inverter EEPROM insertion


direction

Key Components
You must set the Slave 2 ODU
Same direction both socket
hole and EEPROM hole

On Boarding
You must set the Slave 3 ODU

PCB
❈ Note : Replace after power off

Appendix
138 _TROUBLE SHOOTING GUIDE BOOK _ 139
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
105* 106*
1. Wrong connection between Comp and

Basic Part
Master 1051 Communication error Fan controller didn't Master
Fan PCB 1. Overload operation (Pipe clogging/Covering/
Slave1 1052 (Fan PCB ↔ Comp receive signal from 11 → 061
2. Fan PCB power not supplied EEV defect/Ref. overcharge
Slave2 1053 PCB) Comp PCB Slave1
3. ODU Comp/Fan PCB defect IPM protection circuit 2. ODU fan motor assemble condition ab-
Slave3 1054 12 → 062 ODU Fan PCB IPM Fault
activation (over current) normal (Coil disconnection/Short/Insulation
Slave2
■ Error diagnosis and countermeasure flow chart damage)
13 → 063

Introduction
Multi V Ⅳ
3. Fan PCB assembly defect
Slave3
Is fan PCB communication No
1. Check communication cable between Comp PCB and fan PCB
14 → 064
LED(yellow) blinking → Reconnect or replace wire if abnormality found
normally? ■ Error diagnosis and countermeasure flow chart
Yes

Self-diagnosis
No
No Is fan motor assemble Check ODU fan motor assemble condition and locking

Function
Is Comp PCB
communication LED(yellow) Check communication cable between Comp PCB and fan PCB condition normal? → Reassemble or replace if abnormality found
blinking normally? → Reconnect or replace wire if abnormality found

Yes
Yes
No 1.Check fan motor U,V,W connector connection condition
No Is fan motor wire connection → Reassemble wire if abnormality found
No
Is fan PCB assembly normal? Fan PCB assembly condition normal? 2.Check fan motor wire disconnection

Outdoor Unit
→ Replace ODU fan motor if abnormality found

Control
Yes
Yes Yes
No 1.Check fan PCB connector condition
Recheck power and Is fan PCB assemble → Reassemble if abnormality found
installation condition condition normal? 2.Check assemble condition between fan PCB and Heatsink
→ Reassemble heatsink if abnormality found
Yes

Test Run Check


Replace inverter PCB assembly

Comp Fan Communication No


Connection Is fan PCB assembly normal? Replace fan PCB assembly

Yes

Trouble Shooting Checking Method for


Recheck power and
installation condition

Guide
Fan Motor Wire connection
Fan left(1) Fan right(2)

On Boarding Key Components


PCB
Communication Connecter Communication LED

Appendix
140 _TROUBLE SHOOTING GUIDE BOOK _ 141
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
107* 113*

Basic Part
Master Master
1. Wrong wiring between Converter PCB and
11 → 071 11 → 131
Fan PCB 1. Defective temperature sensor connection
Slave1 Fan PCB DC link volt- Slave1 Outdoor unit liquid pipe Abnormal sensor resis-
2. Fan PCB assembly defect 2. Defective temperature sensor (Open /
12 → 072 Fan DC Link Low Voltage Error age supplied below 12 → 132 (condenser) temperature sen- tance value
3. Reactor terminal contact defect Short)
Slave2 380V Slave2 sor error (Open/Short)
4. DC link terminal wiring/contact defect 3. Defective outdoor unit PCB
13 → 073 13 → 133

Introduction
Multi V Ⅳ
5. Bridge diode defect
Slave3 Slave3
14 → 074 14 → 134
114*
■ Error diagnosis and countermeasure flow chart Master
11 → 141

Self-diagnosis
No
Is wiring between fan motor 1. Check DC_Link Wire connection Slave1 Abnormal sensor resis- 1. Defective temperature sensor connection

Function
and PCB normal?
Outdoor Unit Subcooling Inlet
2. DC_Link 12 → 142 tance value 2. Defective temperature sensor (Open/Short)
→ Replace wire if abnormality found Temperature Sensor Error
Slave2 (Open/Short) 3. Defective outdoor PCB
Yes
13 → 143
No Slave3
Measure DC_Link voltage
Is DC_Link voltage normal?
→ Check Converter PCB if voltage is below 380V
14 → 144

Outdoor Unit
115*

Control
Yes Master
No 11 → 151
Is Fan PCB assembly normal? Replace fan PCB assembly Slave1 Abnormal sensor resis- 1. Defective temperature sensor connection
Outdoor Unit Subcooling Outlet
12 → 152 tance value 2. Defective temperature sensor (Open/Short)
Temperature Sensor Error

Test Run Check


Yes
Slave2 (Open/Short) 3. Defective outdoor PCB
13 → 153
Recheck power and
Slave3
installation condition DC voltage connection
14 → 154

■ Error diagnosis and countermeasure flow chart

Trouble Shooting Checking Method for


Guide
Is temperature sensor No
connector connections Check and correct connection
are normal?
Yes

Key Components
Is the value of temperature No
Replace sensor
sensor resistance normal?*

Yes

Replace outdoor unit PCB

On Boarding
PCB
* Sensor resistance 100 kΩover (open) or 100 Ω below (short) will generate error
Note: Temperate sensor resistance vary with temperature, So compare temperature sensor resistance value
according to outdoor unit temperature by referring below table (±5% tolerance)
Air temperature sensor: 10°C = 20.7kΩ : 25°C = 10kΩ : 50°C= 3.4kΩ
Pipe temperature sensor: 10°C = 10kΩ : 25°C = 5kΩ : 50°C= 1.8kΩ

Appendix
DC Volt connected

142 _TROUBLE SHOOTING GUIDE BOOK _ 143


Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
145* 1. Wrong operation of 4way valve because of

Basic Part
Master sludge etc. inflow
11 → 451 151* Function error of 4way 2. No pressure difference because of com-
Cycle controller of Mas- Function error of outdoor 4way
Slave1 Communication Error between 1. Power cable or communication cable is not Master (reversing valve) in Main pressor fault
ter unit of Master unit (reversing valve)
12 → 452 (Main PCB → External connected 11→511 or Slave outdoor units 3. Wrong installation of In/outdoor common
can't receive signal from
Slave2 PCB) 2. Defect of outdoor Cycle/External PCB pipe
External controller
13 → 453 4. Defect of 4way valve

Introduction
Multi V Ⅳ
Slave3
14 → 454 ■ Error diagnosis and countermeasure flow chart

■ Error diagnosis and countermeasure flow chart


n Error diagnosis and countermeasure flow chart Is 4-Way valve connecter No
connection are properly Reconnect it

Self-diagnosis
Is communication LED No connected?

Function
(Yellow) of Re-connect Power cable
External PCB on? Yes

Yes
Is 4 Way valve coil No
Change 4 Way valve coil
resistance normal?*
No
Is communication cable Re-connect communication cable
connected correctly? Yes

Outdoor Unit
Control
Yes No
Is 4 way valve coil connected Re-insert 4 way valve coil
to 4 way valve normally?**
No
Is Main PCB normal Replace Main PCB Yes

Test Run Check


Yes In case of more than
2 units, does master outdoor No
Refer to CH 51 & make measure
unit recognize
ø as more
than 2 units? ***
Replace External PCB
Yes

After reset, can we

Trouble Shooting Checking Method for


* The Method of checking Main PCB and External PCB (If normal, communication LED blinks) check supply voltage at PCB No
Replace outdoor unit PCB
when starting heating
mode operation****

Guide
External Communication LED
Yes

No Check and replace compressor,


Is compressor working
Magnet switch, corresponding PCB
normally?
[refer electric component part]

Key Components
Yes

After opposite
mode operation to present No If the same error is occurred in
mode, is the same error near future replace 4way valve
occurred again?
Yes

On Boarding
PCB
Replace 4 way valve*****
External Communication Connector

Communication Connector & Communication Connector &


LED in Main PCB LED in External PCB

Appendix
144 _TROUBLE SHOOTING GUIDE BOOK _ 145
Error No. Error Type Error Point Main Reasons
* Measure the resistance of 4way valve Location of 4way valve connector on
Main PCB(marked as 4way,CN09) 182*

Basic Part
Master
11 → 821
Slave1 Communication Error Between Failure Receiving Signal
1. Failure Receiving Signal Between Main and
12 → 822 Main and Sub Micom of Between Main and Sub
Sub Micom
Slave2 External PCB Micom
13 → 823

Introduction
Multi V Ⅳ
Slave3
14 → 824

■ Error diagnosis and countermeasure flow chart

Self-diagnosis
Communication Between

Function
Main-Sub Micom
LED (Yellow) Blinking
No

** Confirm the 4way valve coil is inserted to the end **** Check the output voltage of terminal socket
during heating operation
’ the
Press

Outdoor Unit
Rest Button *

Control
No

No
Replay
Replace External PCB
On-boarding *

Test Run Check


Reset Button

Trouble Shooting Checking Method for


*** When power is supplied in order as follow

Guide
(Slave2 ’ Slave1 ’ Mater)
ODU information is displayed one after the other at main PCB 7-segment
1. Model ID
’ 8HP : 3, 10HP : 4, 12HP : 5, 14HP : 6, 16HP : 7, 18HP : 8, 20HP : 9
2. Total Capacity

Key Components
’ Displayed with HP
3. ODU Type
’ HEAT PUMP : 2
4. Normal mode : 25
5. Refrigerant
’ R410a : 41

On Boarding
***** Checking method for outdoor unit of 3unit system

PCB
(Master + Slave1 + Slave2) Communication LED
¿ Close all the SVC valves of high / low pressure Between Main and Sub Micom
¡ Operate system
¬ Check the difference of high and low pressure with LGMV for each unit (Master, Slave1, Slave2)
√ If there is a unit in which the difference is not increased then the 4way valve of that unit is defective

Appendix
146 _TROUBLE SHOOTING GUIDE BOOK _ 147
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
193* 194*

Basic Part
Master Master
1. Fan PCBA IPM Connection Condition
11 → 931 11 → 941
Abnormal 1. Defective temperature sensor connection
Slave1 Slave1 Outdoor unit Fan PCB
Fan PCB Heatsink Temperature Heatsink Temperature is 2. Outdoor Unit Fan Motor Operation Abnormal Outdoor unit Fan PCB heatsink 2. Defective temperature sensor (Open /
12 → 932 12 → 942 heatsink temperature
High Over 90℃ 3. Outdoor Unit Fan PCB Assembly Defect temperature sensor error Short)
Slave2 Slave2 sensor error
4. Overload Operation (Pipe Clogging/ Cover- 3. Defective outdoor unit PCB
13 → 933 13 → 943

Introduction
Multi V Ⅳ
ing/EEV Defect/Ref. Overcharge)
Slave3 Slave3
14 → 934 14 → 944

■ Error diagnosis and countermeasure flow chart ■ Error diagnosis and countermeasure flow chart

Self-diagnosis
Is temperature sensor No
1. Check Pipe Clogging/ Distortion

Function
connector connections Check and correct connection
2. Check Covering (Outdoor/Indoor Unit)
No are normal?
Is Installation 3. Check EEV Connector Assemble Condition/Normal Operation
Condition Normal? 4. Check Refrigerant Pressure Yes
5. Check Power Wire/ Connection Condition
Yes Reassemble or Manage if abnormality Found
Is the value of temperature No
Replace sensor
sensor resistance normal?*

Outdoor Unit
No
Fan PCB IPM Connection 1. Check Fan PCBA Screw Connection Condition

Control
Condition Normal? Reassemble or Manage if abnormality Found Yes

Yes
Replace outdoor unit PCB
No

Test Run Check


1. Check Outdoor Unit Fan Motor Operation or Lock
Is ODU Fan Motor Normal?
Reassemble or Manage if abnormality Found
* Sensor resistance 100 kΩover (open) or 100 Ω below (short) will generate error
Note: Temperate sensor resistance vary with temperature, So compare temperature sensor resistance value
Yes
according to outdoor unit temperature by referring below table (±5% tolerance)
No
Air temperature sensor: 10°C = 20.7kΩ : 25°C = 10kΩ : 50°C= 3.4kΩ
Is Fan PCB assembly 1. Reset Pipe temperature sensor: 10°C = 10kΩ : 25°C = 5kΩ : 50°C= 1.8kΩ

Trouble Shooting Checking Method for


Normal? Replace Fan PCB Assembly

Guide
Yes

Recheck Power and


Installation Condition

Key Components
■ Check Fan PCB Screw Connection Condition

On Boarding
PCB
Check Screw Connection Condition

Appendix
148 _TROUBLE SHOOTING GUIDE BOOK _ 149
Self-diagnosis Function

Error No. Error Type Error Point Main Reasons Hydro kit Error code check
Inlet water temperature

Basic Part
is below 5 degree 1. below water temp. 5℃ Error No. Error Type Error Point Main Reasons
Hydro-Kit P.HEX
CH187 or water temperature 2. EEV fault of Hydro-Kit
bursting error 01 Air temperature sensor error
error during defrosting 3. inlet/outlet sensor fault
operation. 02 Gas side temperature sensor error
06 Liquid side temperature sensor error
■ Error diagnosis and countermeasure flow chart 1. Indoor unit PCB wrong connection!

Introduction
08 Water tank temperature sensor error Sensor is

Multi V Ⅳ
2. Indoor unit PCB failure!
Water inlet/outlet temperature sen- open/short
16 3. Sensor problem (main reason)
Is inlet water temperature Yes Facility check. sor error
→ heating inlet water tempera-
below 5 degree? 17 Water inlet temperature sensor error
ture by 6 degree.
No 18 Water outlet temperature sensor error

Self-diagnosis
Function
n Error
■ diagnosisand
Error diagnosis andcountermeasure
countermeasureflow
flow chart
chart
Is difference between Yes Facility check.
inlet of outlet over 3 degree → heating inlet water tempera-
during defrosting? ture by 6 degree.
Is sensor properly No
No Connect properly to PCB
connected to PCB?

Outdoor Unit
Yes

Control
Replace inlet/outlet water tem-
perature sensor. Is the resistance value No
Change the sensor
of sensor normal?*

Yes

Test Run Check


Change the PCB

* If the resistance value of the temperature sensor changes according to temperature, and the following resistance
values are displayed based on the current temperature, it is normal. (±5% error)
Air temperature sensor : 10℃(50℉)=20.7kΩ : 25℃(77℉)=10kΩ : 50℃(122℉)=3.4kΩ

Trouble Shooting Checking Method for


Gas/Liquid side temperature sensor : 10℃(50℉)=10kΩ : 25℃(77℉)=5kΩ : 50℃(122℉)=1.8kΩ

Guide
Water inlet/outlet temperature sensor : 10℃(50℉)=10kΩ : 25℃(77℉)=5kΩ : 50℃(122℉)=1.8kΩ
Water tank temperature sensor : 10℃(50℉)=10kΩ : 25℃(77℉)=5kΩ : 50℃(122℉)=1.8kΩ

On Boarding Key Components


PCB
Appendix
150 _TROUBLE SHOOTING GUIDE BOOK _ 151
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
The remote controller 1. Remote controller fault 1. Auto addressing is not done
No communication between

Basic Part
does not receive the 2. Indoor unit PCB fault 2. Communication cable is not connected
03 wired remote controller &
signal from indoor unit 3. Connector fault, wrong connection No signal communica- 3. Short circuit of communication cable
indoor unit Indoor & Outdoor unit
during specific time 4. Communication cable problem 05 tion between indoor & 4. Indoor unit communication circuit fault
communication error
outdoor units. 5. Outdoor unit communication circuit fault
■ Error diagnosis and countermeasure flow chart 6. Not enough distance between power and
communicationcable?

Introduction
Multi V Ⅳ
Does the error happen
■ Error diagnosis and countermeasure flow chart
No Replace wired remote
again if the remote
controller
controller is replaced?*
Replace the PCB of indoor unit
No Is total number of indoor No displayed error
Yes Does all the IDUs show

Self-diagnosis
units connected displayed
same error code CH05? Re-connect after check the
after auto addressing?

Function
communication cable of indoor
Does the error occur No Yes unit displayed error**
when the cable of remote Check connection &
communication cable ** END
controller is replaced?
Replace outdoor PCB after
No Check the main power No checking
Yes Is outdoor PCB LED
supply at the ODU
blinking?
terminal block?

Outdoor Unit
Replace TRANS after checking

Control
Replace indoor unit PCB *** Yes
Yes
* If there is no remote controller to replace : Use another unitʼs remote controller doing well
** Check cable : Contact failure of connected portion or extension of cable are main cause No Check the insulation of inverter
/ constant compressor and replace
Check any surrounded noise ( check the distance with main power cable) Is main circuit breaker off?
if required
‘ make safe distance from the devices generate electromagnetic wave

Test Run Check


Yes
Check the capacity of main circuit
*** After replacing indoor unit PCB, do Auto Addressing & input unitʼs address if connected to central controller.
breaker and replace if required
(All the indoor units connected should be turned on before Auto Addressing Improper connection of power supply cable
If all ok,
Turn on main circuit breaker
Main power supply problem

Check if the

Trouble Shooting Checking Method for


communication cable is
properly connected No
Re connect communication cable
to indoor / outdoor

Guide
terminal block?*
Outdoor PCB fault
Replace after checking
Yes
Indoor PCB fault
Replace after checking

Key Components
* (Note1) communication from IDU is normal if voltage * If the DC voltage between communication terminal A, B
fluctuation(-9V ~ +9V) exists when checking DC voltage of indoor unit fluctuates within (-9V~+9V) then
of communication terminal between IDU and ODU communication from outdoor unit is normal
CN-REMO : Remote controller connection
❇ The PCB can differ from model to model.
Check from the right source.

On Boarding
After replacing the control panel or indoor unit PCB, it is very important to perform parameter setting by

PCB
ʻentering Installer Setting Modeʼ at the control panel.
If not, system will NOT be operated correctly. It is STRONGLY recommended to keep above instruction.

Appendix
152 _TROUBLE SHOOTING GUIDE BOOK _ 153
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
1. Error developed in communication between 1.Pump fault

Basic Part
Indoor unit EEPROM the micro- processor and the EEPROM on Flow switch is abnormal
09 14 Flow Switch error 2.Low water flow
error the surface of the PCB. working
3.Flow switch fault
2. ERROR due to the EEPROM damage
■ Error diagnosis and countermeasure flow chart
■ Error diagnosis and countermeasure flow chart

Introduction
Multi V Ⅳ
-R
 eplace the indoor unit PCB, and then make sure to perform Auto addressing and input the address of Start
central control
(*)
NO Water pump NO Control Panel NO
System stopped
while operation running Shows ‘CH14’
YES YES YES

Self-diagnosis
Function
Water is not enough
NO The flow switch is
Pressure gage or there can be
electrically closed.
indicates 1.5~2.0 bar water leakage inside
water circuit.
YES

Outdoor Unit
Control
B

(*)
NO NO END
Water pump Control Panel
(it is normal
still running Shows ‘CH14’
condition)
YES YES

Test Run Check


The flow switch is The water pump
electrically open. is in trouble.
(*): How to identify? - Touch the water pump and feel if the water
pump is vibrating. If no vibration, the water pump is not operating.
C D Also, you can see ʻWater Pump Operating Icon( ) ʼ at control
panel.

Trouble Shooting Checking Method for


Guide
• Although there is not water flow inside water circuit, the flow switch detects as if water is flowing. It is
A due to electrically closed (or short) of flow switch or the contact of flow switch is mechanically stuck.
• Replace the flow switch.
• Check if water inside water circuit is fully charged. Pressure gage at the indoor unit should indicate 1.5~2.0 bar.
B • Also, as the hand of the pressure gage is not react so fast according to water charging, check the pressure gage again.

Key Components
• Otherwise, there can be water leakage inside water circuit. Examine if water circuit is completely sealed.
• Although water is well flowing, the flow switch can not detect water flow. It is due to electrically) open of flow
C switch or the contact of flow switch is mechanically broken.
• Replace the flow switch.

• Replace the water pump.


D
• Also, check the water quality if there are particles that can yield locking at the shaft of the water pump.

On Boarding
PCB
Appendix
154 _TROUBLE SHOOTING GUIDE BOOK _ 155
Self-diagnosis Function

Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
1. High temperature of water inflow 1. Wired remote controller fault

Basic Part
Water outlet temperature 2. Indoor unit PCB fault
15 Water pipe overheated 2. Temperature sensor defect
is above 90℃ (194℉) 3. Inverter PCB fault
3. Indoor unit PCB fault No signal communica-
Indoor unit & inverter PCB 4. PI485 communication board fault
11 tion between indoor unit
■ Error diagnosis and countermeasure flow chart communication error 5. Connector connection and contact defect
& inverter PCB
6. Cabled remote controller communica-
tion defect

Introduction
Multi V Ⅳ
NO 7. PI485 communication cable defect
Is the thermometer installed outside
Check facility
the unit 80℃ (176℉) or less?
■ Error diagnosis and countermeasure flow chart
YES

Is water inlet/outlet temperature NO Insert water inlet/outlet temperature sensor in

Self-diagnosis
sensor inserted in the correct the correct location Does error occur after verifying NO
location? * Check connection status and wiring
PI485 communication board

Function
status, and take action **
connection status?
YES

NO YES
Is water inlet/outlet temperature
Replace water inlet/outlet temperature sensor
sensor normal? ** NO
Does error occur after replacing
Replace PI485 communication board
PI485 communication board?
YES

Outdoor Unit
Control
YES
Replace indoor unit
PCB NO
Does error occur after
replacing main PCB? Replace main PCB ***

YES

Test Run Check


*Water inlet/outlet temperature **If the resistance value of the temperature sensor changes according to temperature, and the following
sensor location resistance values are displayed based on the current temperature, it is normal. (±5% error) Replace inverter PCB
• Air temperature sensor : 10℃(50℉)=20.7kΩ : 25℃(77℉)=10kΩ : 50℃(122℉)=3.4kΩ
• Gas/Liquid side temperature sensor : 10℃(50℉)=10kΩ : 25℃(77℉)=5kΩ : 50℃(122℉)=1.8kΩ
• Water inlet/outlet temperature sensor : 10℃(50℉)=10kΩ : 25℃(77℉)=5kΩ : 50℃(122℉)=1.8kΩ
• Water tank temperature sensor : 10℃(50℉)=10kΩ : 25℃(77℉)=5kΩ : 50℃(122℉)=1.8kΩ

Trouble Shooting Checking Method for


* When there is no service wired remote controller : Use the next indoor unit wired remote controller.
Water outlet
temperature ** Check cable status: It usually occurs when connection is defective or remote controller cable is extended and

Guide
sensor
connected for use. Check the ambient noise effect (check distance from power cable), and
take distance from device generating EMI.
Measuring the resistance *** After replacing indoor unit PCB, perform auto addressing, and when there is a central controller, input indoor
value of the temperature
Water inlet sensor unit central control address.
temperature (Newly perform auto addressing while power is applied to all the connected indoor units.)

Key Components
sensor

On Boarding
PCB
Appendix
156 _TROUBLE SHOOTING GUIDE BOOK _ 157
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
1. Connector connection defect 1. Overcurrent on inverter compressor (U,V,W)

Basic Part
Error occurrence in 2. Compressor damaged (insulation destroyed
12 Inverter PCB error 2. Inverter compressor error
inverter PCB / Motor damaged)
3. Pressure sensor error IPM self protection
3. IPM overheated (heat radiation plate dam-
circuit in operation
aged / heat radiation fan connector loose /
21 Inverter compressor IPM defect (overcurrent / IPM
•If inverter PCB error occurs, remote controller No. 12 error is displayed, and detail error display can be heat radiation plate not connected)
overheated / Vcc low
checked using LED of the inverter PCB. 4. Inverter compressor connector fallen /

Introduction
Multi V Ⅳ
voltage)
•Error display loose
- Red LED means error no. 10's digit, and green LED means 1's digit, and when red and green simulta- 5. Inverter PCB board damaged
neously blink, it means 100's unit. 6. Low outdoor unit input voltage
Ex) After red and green LED simultaneously blink, red LED blinks 1 time, and green LED blinks 5 times
: error no. 115
■ Error diagnosis and countermeasure flow chart

Self-diagnosis
Function
■ Error diagnosis and countermeasure flow chart Is power connection
NO Check L/N wiring status and cabling
normal? Verify existence of problem
→ If connection status is wrong, connect and cable again

YES
Check remote controller CH12

Outdoor Unit
NO L~N phase voltage 220V ± 10%, between N~G voltage 10V or less
Is input voltage normal? Verify existence of problem

Control
→ Check power facility and installation environment

YES
Check inverter PCB LED display
Are resistance between inverter 1. Measure and check resistance between compressor connectors (Check
NO
compressor phases and insulation compressor inspection method)

Test Run Check


resistance normal? 2. Verify insulation resistance between compressor connector and pipe (50MΩ
or more) → If compressor has a problem, replace.

Take action according YES


to inverter PCB error code
1. Check inverter PCB U,V,W connector assembly status
NO
Is compressor connection 2. Verify wire disconnection and connection
normal? 3. Verify compressor connector assembly status (contact defect) → If problem
is found, assemble again

Trouble Shooting Checking Method for


YES

Guide
NO
Is inverter PCB normal? Verify if inverter PCB IPM is normal → Replace
Red LED : 10’s digit inverter PC
Green LED : 1’s digit
YES

Key Components
Is inverter PCB error NO
displayed during reset Replace inverter PCB
operation? [check LED]

YES

Check power and


installation

On Boarding
environment again

PCB
Appendix
158 _TROUBLE SHOOTING GUIDE BOOK _ 159
Error No. Error Type Error Point Main Reasons
Measuring resistance between each compressor connectors 1. Overload operation (pipe blocked / closed /

Basic Part
EEV locked / excessive refrigerant)
2. Compressor damaged (insulation destroyed
Inverter PCB input
/ motor damaged)
22 Inverter compressor overcurrent power current exceeds
3. Low input voltage
limit (27Arms)
4. Wrong power cable connection
5. Inverter PCB damaged (input current

Introduction
Multi V Ⅳ
detection part)

■ Error diagnosis and countermeasure flow chart

Self-diagnosis
1. Check pipe blocked / bent
NO 2. Check closings (indoor unit / outdoor unit)

Function
Measuring insulation resistance between compressor connector and chassis Is the unit installation
3. Check EEV connector assembly status / normal operation
status normal?
4. Check refrigerant pressure → If a problem is found,
reassemble and take action
YES

1. Measure and check resistance between compressor


Are resistance between NO connectors and cables (check compressor inspection method)
inverter compressor 2. Check insulation resistance between compressor connector and

Outdoor Unit
phases and insulation pipe (50MΩ or more)

Control
resistance normal? → If compressor has a problem, replace

YES
1. Check inverter PCB U,V,W connector assembly status
NO
Is compressor 2. Check disconnection and connection
connection normal? 3. Check compressor connector assembly status (contact defect)

Test Run Check


→ If problem is found, reassemble
YES

※ Shapes may be different for each model Is inverter PCB power NO Check the connection between inverter PCB & bridge diode
connection normal? (wrong & loose connection)
→ If connection is wrong, connect again and take action
YES

Trouble Shooting Checking Method for


NO L~N phase voltage 220V ± 10%, between N~G phase voltage
Is input voltage normal? 10V or less

Guide
→ If power has a problem, check connection status and cabling

YES

NO
Is inverter PCB normal? Check whether inverter PCB IPM is normal
→ Replace inverter PCB

Key Components
YES

Check power and installation


environment again

On Boarding
PCB
Appendix
- 33 -
160
Copyright ©2011 LG Electronics. Inc. All right reserved.
Only for_TROUBLE SHOOTING
training and service purposes GUIDE BOOK LGE Internal Use Only _ 161
Self-diagnosis Function
Error No. Error Type Error Point Main Reasons
1. Wrong DC link terminal connection / termi-

Basic Part
nal contact defect
After inverter activation 2. Activation relay damaged
Inverter compressor DC Link
23 relay is ON, DC voltage 3. Condenser damaged
low voltage
recharge defect 4. Inverter PCB damaged (DC Link voltage
detection part)
5. Low input voltage

Introduction
Multi V Ⅳ
■ Error diagnosis and countermeasure flow chart

1. Check L/N connection status and wiring


CT Sensor output terminal Is power connection
NO
→ Verify existence of problem

Self-diagnosis
status normal? 2. Check input power connection status

Function
→ If a problem is found, connect and cable again
YES

NO L~N phase voltage 220V ± 10%, between N~G voltage 10V or less
Is input voltage normal? Verify existence of problem
→ If power has a problem, check connection status and wiring

Outdoor Unit
YES

Control
NO
Is inverter PCB power Check whether inverter PCB connection is wrong and loose
connection normal? → If connection has a problem, connect again and take action

YES

Test Run Check


NO
Check whether inverter PCB IPM is normal
Is inverter PCB normal?
→ Replace inverter PCB

YES

Check power and


installation

Trouble Shooting Checking Method for


※ How to check PCB input current detection circuit environment again
1. Set Multi tester DC voltage measurement mode

Guide
2. Measure DC voltage while power is applied and in operation standby state
3. If the measurement goes out of DC 2.5V ± 0.2V, PCB component is damaged

On Boarding Key Components


PCB
Appendix
162 _TROUBLE SHOOTING GUIDE BOOK _ 163
Self-diagnosis Function
Error No. Error Type Error Point Main Reasons
1. Abnormal input voltage (single phase : L-N,

Basic Part
DC/L Inverter input volt- 3 phase : T-N)
age exceeds the unit 2. Power connection defect (N phase not
25 High/low Inverter input voltage
limit and lasts for 4 sec. connected)
(173V ~ 289V) 3. Outdoor unit inverter PCB damaged (input
voltage detection part)

Introduction
Multi V Ⅳ
■ Error diagnosis and countermeasure flow chart
GND
NO Check L/N connection status and wiring
Is power connection
Verify existence of problem
normal?
→ If a problem is found, connect and cable again

Self-diagnosis
YES

Function
NO L~N phase voltage 220V ± 10%, between N~G voltage 10V or less
Is input voltage normal? Verify existence of problem
※ How to check PCB DC Link voltage detection circuit → If power has a problem, check connection status and wiring

1. Set Multi tester DC voltage measurement mode YES


2. Measure DC voltage while power is applied and in operation standby state 1. Input voltage: 220V ± 10%

Outdoor Unit
3. If the measurement goes out of DC 2.4~2.8V, a component is damaged NO 2. Check inverter PCB power connector connection
Is inverter PCB power

Control
3. Check noise filter connection and connector connection
connection normal?
4. Check inverter power cable disconnection
→ Connect connector again and replace inverter power wir
YES

Is inverter PCB error NO


→ Replace inverter PCB

Test Run Check


displayed? (Check LED)

YES

Check power and


installation
environment again

Trouble Shooting Checking Method for


Guide
SW01N
Measuring input voltage

Key Components
LED01M(red)
LED02M(green)

SW02N
Auto Addressing

On Boarding
PCB
Appendix
164 _TROUBLE SHOOTING GUIDE BOOK _ 165
Self-diagnosis Function

Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
1. Overload operation (pipe blocked / EEV 1. Overload operation (pipe blocked / closed /
Initial activation failure

Basic Part
locked / excessive refrigerant) EEV locked / excessive refrigerant)
due to problem with
2. Compressor damaged (insulation destroyed 2. Compressor damaged (insulation destroyed
Inverter compressor activation compressor and cycle, Inverter PCB input
26 / motor damaged) / motor damage)
failure or failure to detect 27 Inverter PSC/PFC Fault Error current exceeds
3. Compressor connection defect 3. Abnormal input voltage (L,N)
location of rotor during 100A(peak) for 2㎲
4. Inverter PCB damaged (CT) 4. Wrong power cable connection
operation
5. Power relay defect 5. Inverter PCB damaged (input current

Introduction
Multi V Ⅳ
detection part)
■ Error diagnosis and countermeasure flow chart
■ Error diagnosis and countermeasure flow chart
1. Check pipe blocked / bent
NO
Is the unit installation 2. Check closings (indoor unit / outdoor unit) 1. Check pipe blocked / bent

Self-diagnosis
NO
status normal? 3. Check EEV connector assembly status / normal operation Is the unit installation 2. Check closings (indoor unit / outdoor unit)

Function
4. Check refrigerant pressure → If a problem is found, reassemble and take action status normal? 3. Check EEV connector assembly status / normal operation
YES 4. Check refrigerant pressure → If a problem is found, reassemble and take action
YES
NO 1. Check L/N connection status and wiring Verify existence of problem
Are power connections
2. Check input power connection status NO L~N phase voltage 220V ± 10%, between N~G voltage 10V or less Verify
status normal? Is the input voltage
→ If a problem is found, connect and cable again existence of problem
normal?
→ If power has a problem, check connection status and wiring

Outdoor Unit
YES
YES

Control
1. Measure and check resistance between compressor connectors and 1. Check L/N connection status and wiring Verify existence of problem
Are resistance between Are power connection NO
NO cables (Check compressor inspection method) 2. Check input power connection status
inverter compressor status normal?
2. Check insulation resistance between compressor connector and pipe → If a problem is found, connect and cable again
phases and insulation
(50MΩ or more)
resistance normal?
→ If compressor has a problem, replace YES

Test Run Check


YES Are resistance between 1. Measure and check resistance between compressor connectors and
NO cables (Check compressor inspection method)
1. Check inverter PCB U,V,W connector assembly status inverter compressor
NO phases and insulation 2. Check insulation resistance between compressor connector and pipe (50M
Is compressor connection 2. Check power cable disconnection and connection
resistance normal? Ω or more)
normal? 3. Check compressor connector assembly status (contact defect)
→ If compressor has a problem, replace
→ If a problem is found, assemble again
YES YES
1. Check inverter PCB U,V,W connector assembly status

Trouble Shooting Checking Method for


NO NO 2. Check power cable disconnection and connection
Check whether inverter PCB IPM is normal Is compressor
Is inverter PCB normal? connection normal? 3. Check compressor connector assembly status (contact defect)
→ Replace inverter PCB
→ If a problem is found, assemble again

Guide
YES YES

NO
Check power and Check whether inverter PCB IPM is normal
Is inverter PCB normal?
installation → Replace inverter PCB
environment again

Key Components
YES

Check power and


installation
environment again

PFC_IPM
★How to check PFCM module
1. Set multi tester to diode mode

On Boarding
2. Check a short circuit between input signal pins at the bottom of PFC module

PCB
3. If there is a short circuit in other pins except No. 4 and 5 pin, replace PCB

PFCM module No. 4 and 5 pins are internally short circuited.

Appendix
166 _TROUBLE SHOOTING GUIDE BOOK _ 167
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
1. Abnormal input voltage (R/S/T/N, L/N) 1. Overload operation (pipe blocked / closed /

Basic Part
2. Power connection defect (N phase not EEV locked / excessive refrigerant)
Inverter DC Link high voltage Inverter PCB DC link Inverter compressor
28 connected) 2. Compressor damaged (insulation destroyed
error voltage is above 780V 29 Inverter compressor overcurrent input current set value
3. Outdoor unit inverter PCB damaged (DC / motor damaged)
exceeded 35A peak
Link voltage detection part) 3. Low input voltage
4. Outdoor unit inverter PCB damaged
■ Error diagnosis and countermeasure flow chart

Introduction
Multi V Ⅳ
■ Error diagnosis and countermeasure flow chart
NO Check L/N connection status and wiring Verify existence of problem
Is power connection
Check noise filter connection status 1. Check pipe blocked / bent
normal?
→ If connection has a problem, connect and cable again 2. Check closings (indoor unit / outdoor unit)
NO
Is the unit installation 3. Check EEV connector assembly status / normal operation
YES status normal? 4. Check refrigerant pressure

Self-diagnosis
5. Check power connection status

Function
NO L~N phase voltage 220V ± 10%, between N~G voltage 10V or less → If a problem is found, assemble again and take action
YES
Is input voltage normal? Verify existence of problem
→ If power has a problem, check connection status and wiring
1. Measure and check resistance between compressor connectors and
Are resistance between
NO cables (Check compressor inspection method)
YES inverter compressor
2. Check insulation resistance between compressor connector and pipe (50M
phases and insulation
Ω or more)
NO resistance normal?
→ If compressor has a problem, replace
Is inverter PCB normal? Replace inverter PCB

Outdoor Unit
Control
YES
YES 1. Check inverter PCB U,V,W connector assembly status
NO
Is compressor connection 2. Check wire disconnection and connection
Check power and normal? 3. Check compressor connector assembly status (contact defect)
installation → If a problem is found, assemble again
environment again YES

Test Run Check


NO L~N phase voltage 220V ± 10%, between N~G voltage 10V or less
Is input voltage normal? Verify existence of problem
→ If power has a problem, check connection status and wiring
■ Single phase model
YES

Noise Filter NO
Is inverter PCB normal? Check whether inverter PCB IPM is normal

Trouble Shooting Checking Method for


→ Replace inverter PCB
L

Guide
YES

L
Check power and
installation
environment again
N N

On Boarding Key Components


PCB
Appendix
168 _TROUBLE SHOOTING GUIDE BOOK _ 169
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
Excessive rise of 1. High pressure sensor failure
1. Inverter compressor discharge pipe tem-

Basic Part
inverter compressor 2. Indoor unit fan or outdoor unit fan failure
Excessive rise of inverter com- perature sensor defect
32 discharge temperature, 3. Refrigerant pipe damage causing pipe
pressor discharge temperature 2. Refrigerant insufficient / leakage
causing compres- deformation
3. EEV fault
sor OFF Excessive rise of high 4. Refrigerant excessive recharge
pressure of inverter 5. Indoor EEV defect (during cooling) Indoor /
■ Error diagnosis and countermeasure flow chart Excessive rise of high pressure compressor, causing outdoor EEV defect (during heating)

Introduction
Multi V Ⅳ
34
of inverter compressor compressor OFF(10 6. During the closing (during cooling, outdoor
NO NO times) Error by repeated unit closed / during heating, indoor filter
Is refrigerant quantity Is there a trace of pipe Change refrigerant
normal? leakage or cracked part? quantity occurrence blocked)
7. Service valve blocked
YES 8. Outdoor unit PCB defect

Self-diagnosis
9. Thermistor defect of indoor unit

Function
YES After welding / reconnecting the 10. Hot gas valve defect
corresponding part, recharge
refrigerant
■ Error diagnosis and countermeasure flow chart
Is a discharge pipe
NO Replace the corresponding NO
temperature sensor
discharge pipe temperature Is service valve open? Open service valve

Outdoor Unit
resistance value normal
in OFF state? * sensor

Control
YES
YES
NO
NO
Is communication cable / Modify communication cable / pipe
Is the outdoor unit EEV pipe connection normal?
Replace outdoor unit EEV
normal during heating?

Test Run Check


YES
YES
NO
Is refrigerant quantity
NO Change refrigerant quantity
Is there block in pipes Check other parts and operation normal?
(strainer, etc.)? environment, and take acti
YES
YES
Is the fan normal?

Trouble Shooting Checking Method for


NO
(Indoor fan when heating, and Check related components and replace
Replace strainer
outdoor fan when cooling)

Guide
YES

*Discharge pipe temperature sensor : 10℃(50℉) = 362kΩ, 25℃ (77℉) = 200kΩ,


Are indoor unit filter (when
50℃ (122℉) = 82kΩ, 100℃ (212℉) = 18.5kΩ NO Clean indoor unit filter (when heating) / Remove
heating) and outdoor unit
heat exchanger (when outdoor unit heat exchanger closing (when
cooling) blocked? cooling)

Key Components
YES

Are the value of manifolder


NO
and the value of high pressure Replace outdoor unit PCB and check
sensor the same? (Is high Replace high pressure sensor
pressure actually high?)

On Boarding
YES

PCB
Check indoor EEV and outdoor EEV /
Check indoor unit PCB
Check Indoor unit installation environment
/ outdoor unit installation environment

Appendix
170 _TROUBLE SHOOTING GUIDE BOOK _ 171
Self-diagnosis Function

Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
1. Low pressure sensor failure At the initial state of 1. Abnormal input voltage (T,N)

Basic Part
2. indoor unit fan or outdoor unit fan failure Inverter compressor CT sensor power supply, Micom 2. DC power damaged (DC5V power)
40
3. Refrigerant insufficient/leakage defect input voltage goes out 3. Outdoor unit inverter PCB damaged (CT
4. Refrigerant pipe damage causing pipe of 2.5V ±0.3V detection part)
Excessive drop of low deformation
pressure of inverter 5. Indoor EEV defect (during cooling) Indoor / ■ Error diagnosis and countermeasure flow chart
Excessive drop of low pressure
35 compressor, causing outdoor EEV defect (during heating)

Introduction
Multi V Ⅳ
of inverter compressor
compressor OFF(3 times 6. During the closing (during cooling, outdoor
in sequence) unit closed / during heating, indoor filter No
Is power connection Check L/N connection status and wiring
blocked) ‘normal? Check noise filter connection status
7. Service valve blocked If connection status has a problem, connect and cable again Is input
voltage normal?
8. Outdoor unit PCB defect Yes

Self-diagnosis
9. Thermistor defect of indoor unit

Function
■ Error diagnosis No
n Error diagnosisand
andcountermeasure
countermeasureflow chart
flow chart Is input voltage normal? L~N phase voltage 220V ± 10%, between N~G voltage 10V or less
→ If power has a problem, check connection status and wiring

NO Yes
Is service valve open? Open service valve

Outdoor Unit
Control
YES No
Is inverter PCB normal? Replace inverter PCB
NO
Is communication cable /
Modify communication cable / pipe
pipe connection normal?
Yes
YES

Test Run Check


NO NO Change refrigerant quantity
Is refrigerant quantity Is there a trace of pipe Check power and installation
normal? leakage or cracked part? (Add and seal)
environment again
YES

YES After welding / reconnecting the corresponding


part, recharge refrigerant

Trouble Shooting Checking Method for


Is the fan normal? NO
(Outdoor fan when heating, Check related components and replace

Guide
and indoor fan when cooling)

YES
NO
Is strainer normal?* Replace strainer

Key Components
YES

Are the value of manifolder


NO
and the value of high pressure Replace outdoor unit PCB and check
sensor the same? (Is low Replace low pressure sensor
pressure actually low?)

YES

On Boarding
Check indoor EEV and outdoor
EEV / Check indoor unit PCB

PCB
Check Indoor unit installation
environment / outdoor unit
installation environment

* If there is a big difference in the temperature between front and back of the strainer, being able to see the freezing,
or if the temperature difference is verified, strainer being blocked shall be doubted.

Appendix
172 _TROUBLE SHOOTING GUIDE BOOK _ 173
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
1. Inverter compressor discharge pipe tem- Abnormal measurement 1. Low pressure sensor connection fault
Inverter compressor

Basic Part
perature sensor connection fault Low pressure sensor defect of
Inverter compressor discharge discharge temperature 42 value of sensor resis- 2. Low pressure sensor defect (Open / Short)
41 2. Inverter compressor discharge pipe tem- inverter compressor
pipe temperature sensor defect sensor disconnection or tance (Open / Short) 3. Outdoor unit PCB defect
perature sensor defect (Open/Short)
short circuit Abnormal measurement 1. High pressure sensor connection fault
3. Outdoor unit PCB defect High pressure sensor defect of
43 value of sensor resis- 2. High pressure sensor defect (Open / Short)
inverter compressor
■ Error diagnosis and countermeasure flow chart tance (Open / Short) 3. Outdoor unit PCB defect

Introduction
Multi V Ⅳ
■ Error diagnosis and countermeasure flow chart
n Error diagnosis and countermeasure flow chart
Is temperature sensor No Insert temperature sensor
correctly connected to
into PCB
PCB? Is pressure sensor correctly No Insert pressure sensor

Self-diagnosis
connected to PCB? into PCB
Yes

Function
Yes
Is temperature sensor No Insert temperature sensor
correctly connected to
into PCB
PCB? Is it normal after replacing No Replace the corresponding
outdoor unit PCB? pressure sensor

Outdoor Unit
Yes

Control
Yes
Are MV temperature value No
and temperature sensor Replace the corresponding
resistance value the same? outdoor unit PCB End

Test Run Check


Yes
High pressure sensor : red housing
Checking high/ Low pressure sensor : blue housing
high pressure sensor Low pressure sensor
low pressure sensor connection
Replace the corresponding
temperature sensor

* If it is 5 MΩ or more (open) or 2 kΩ or less (short), error occurs.

Trouble Shooting Checking Method for


If the resistance value of the temperature sensor changes according to temperature, and the following resistance
values are displayed based on the current temperature, it is normal. (±5% error)

Guide
Discharge pipe temperature sensor : 10℃(50℉) = 362kΩ, 25℃ (77℉) = 200kΩ, 50℃ (122℉) = 82kΩ, 100℃ (212℉) = 18.5kΩ

On Boarding Key Components


h Shapes may be different for each model.

PCB
Checking discharge pipe temperature sensor resistance

Appendix
174 _TROUBLE SHOOTING GUIDE BOOK _ 175
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
1. Inverter inside air temperature sensor con- 1. Communication cable is not connected
Abnormal measurement

Basic Part
nection fault 2. Communication cable disconnected or short
Inverter inside air temperature value of temperature
44 2. Inverter inside air temperature sensor defect circuited
sensor defect sensor resistance (Open Outdoor unit main PCB
(Open / Short) Communication error (indoor 3. Indoor unit power Off
/ Short) 53 does not receive signal
3. Outdoor unit PCB defect unit → outdoor unit main PCB) 4. Outdoor unit main PCB defect / indoor unit
from indoor unit
1. Inverter compressor suction pipe tempera- PCB defect
Abnormal measurement 5. Connection fault between communication
ture sensor connection fault

Introduction
Multi V Ⅳ
Inverter compressor suction value of temperature cables (welding not done)
46 2. Inverter compressor suction pipe tempera-
pipe temperature sensor defect sensor resistance (Open
ture sensor defect (Open/Short)
/ Short) ■ Error diagnosis and countermeasure flow chart
3. Outdoor unit PCB defect

■ Error diagnosis and countermeasure flow chart


n Error diagnosis and countermeasure flow chart

Self-diagnosis
Is indoor unit power off? No Turn on indoor unit power

Function
Is temperature sensor No Insert temperature sensor
into PCB Yes
correctly connected to PCB?

Yes Are communication cable No 1. Check communication cable connection / disconnection / short circuit

Outdoor Unit
connection and installation
→ If a problem is found, install again

Control
status normal?
2. Check whether connection part between communication cables is welded
Is temperature sensor No Replace the corresponding → If it is not welded, weld it / replace communication line
Yes
resistance value normal?* temperature sensor

After setting address again, check the number of indoor units


Yes Are the number of LGMV No → If the number of indoor units is different, check communication PCB

Test Run Check


indoor units and that of
2. Check communication PCB LED blinking
installation units correct?
Replace the corresponding → Replace PCB without LED blinking
outdoor unit PCB 3. After replacing communication PCB, set address again
Yes → If a problem occurs, replace outdoor unit main PCB

Check communication cable and


* If it is 100 kΩ or more (open) or 100Ω or less (short), error occurs. installation environment again

Trouble Shooting Checking Method for


If the resistance value of the temperature sensor changes according to temperature, and the following resistance
values are displayed based on the current temperature, it is normal. (±5% error)

Guide
Inside air temperature sensor : 10℃(50℉) = 20.7kΩ, 25℃ (77℉) = 10kΩ, 50℃ (122℉) = 3.4kΩ
Indoor unit communication
Suction pipe temperature sensor : 10℃(50℉) = 10kΩ, 25℃ (77℉) = 5kΩ, 50℃ (122℉) = 1.8kΩ Communication between outdoor unit and indoor unit Defect cases PCB

On Boarding Key Components


PCB
h Shapes may be different for each model.

Appendix
176 _TROUBLE SHOOTING GUIDE BOOK _ 177
Error No. Error Type Error Point Main Reasons
For CH53, most of the errors are indoor unit power defect and error with CH05, and it does not actually affect
1. EEPROM contact defect/ wrong insertion
indoor unit operation itself.

Basic Part
EEPROM access error
So check with the same method as CH05, and check with the above flow diagram by additionally referring to 60 Inverter PCB EEPROM error 2. Different EEPROM version
and Check Sum error
the following items. 3. Outdoor unit inverter PCB damaged
- If the number of indoor units checked during auto addressing and that of indoor units checked during LGMV
verification are the same, Check the number of indoor unit communications, and verify whether LED of com- ■ Error diagnosis and countermeasure flow chart
munication PCB in the corresponding indoor unit blinks. n Error diagnosis and countermeasure flow chart
If it does not blink, replacing communication PCB shall be considered.

Introduction
Multi V Ⅳ
- If the number of indoor units checked during auto addressing and that of indoor units checked during LGMV
No 1. Check EEPROM insertion direction / connection status
verification are different,
Is EEPROM insertion correct? 2. Check EEPROM Check Sum
1. Check whether power is applied to indoor unit. → If problem is found, replace it
2. If there is no problem in all indoor unit power, auto addressing shall be performed again.
Yes
3. If there is still a problem after auto addressing, consider to replace indoor unit PCB without auto address-

Self-diagnosis
ing or communication PCB.

Function
No
Is inverter PCB normal? Replace inverter PCB
* During the replacement of indoor unit PCB, perform auto addressing, and if there is a central controller, input
a central control address of indoor unit, and during the replacement of communication PCB, the above work is
Yes
not necessary.

Outdoor Unit
Check power and installation
environment again

Control
Test Run Check
Correct insertion direction of inverter
EEPROM

Trouble Shooting Checking Method for


Guide
❈ Caution: Make sure to replace after turning off the power

Key Components
h Shapes may be different for each model.

On Boarding
PCB
Appendix
178 _TROUBLE SHOOTING GUIDE BOOK _ 179
Error No. Error Type Error Point Main Reasons Error No. Error Type Error Point Main Reasons
1. Overload operation (pipe blocked / closed / Inverter heatsink 1. Assembly status defect between inverter

Basic Part
EEV defect / excessive refrigerant ) Inverter heatsink temperature temperature sensor PCB and heatsink
65
2. Outdoor unit fan locked sensor defect disconnection or short 2. Temperature detection part defect (inverter
Excessive rise of inverter Inverter heatsink tem-
62 3. Connection fault between inverter PCB and circuit PCB defect)
heatsink temperature perature is above 95℃
heatsink
4. Inverter PCB defect, temperature detection ■ Error diagnosis and countermeasure flow chart
circuit defect

Introduction
Multi V Ⅳ
■ Error diagnosis
n Error diagnosisand
andcountermeasure
countermeasureflow chart
flow chart Is the assembly status between No
Check assembly status between inverter PCB(PFC module)
and heatsink
inverter PCB and heatsink
→ If a problem is found, assemble again
normal?
1. Check outdoor fan motor assembly status
Is the unit installation status No 2. Check closing of heat exchanger Yes

Self-diagnosis
normal? 3. Check distance between obstacles around outdoor unit

Function
4. Check problems such as pipe bent, etc.
5. Check if service valve is open Check resistance between No. 19 and No. 20 pin of PCB
Is PCB temperature No
Yes → If a problem is found, take action PFC module
detection part normal? → 7kΩ±10% at 25℃ (77℉)
→ If a problem is found, replace PCB
Is the assembly status No Check assembly status between inverter PCB
between inverter PCB
(PFC module) and heatsink
and heatsink normal?

Outdoor Unit
→ If a problem is found, assemble again

Control
Yes

Is PCB temperature No Check resistance between No. 19 and No. 20 pin of


detection part normal? PCB PFC module
→ 7kΩ±10% at 25℃ (77℉)

Test Run Check


→ If a problem is found, replace PCB

Measuring CT detection part voltage

Trouble Shooting Checking Method for


* How to check PFCM module PFCM: IPM:
Measure resistance between Measure resistance between

Guide
1. Set multi tester to diode mode. No. 19 and No. 20 pin No. 19 and No. 20 pin
2. Check resistance between No. 19 pin and
No. 20 pin of PCB PFC module .
3. Resistance value shall be 7kΩ±10% at
25℃ (77℉)

On Boarding Key Components


PCB
Appendix
180 _TROUBLE SHOOTING GUIDE BOOK _ 181
Error No. Error Type Error Point Main Reasons
1. Overload operation (pipe blocked / outdoor

Basic Part
heat exchanger closed / EEV defect /
excessive refrigerant)
Inverter PCB input
2. Compressor damaged (insulation destroyed
Overcurrent (Peak) detected at power current value
73 / motor damaged) Checking inverter compressor
inverter input is 50A(Peak) or more Checking noise filter connection
3. Abnormal input voltage (L,N) connection
for 2ms
4. Power cable connection fault

Introduction
Multi V Ⅳ
N2
5. Inverter PCB damaged (input current (Connection
detection part) L2 with reactor)
(Connection
■ Error diagnosis and countermeasure flow chart with reactor)

Self-diagnosis
Function
1. Check pipe blocked / bent
Is the unit installation No 2. Check for closing (indoor unit / outdoor unit)
status normal? 3. Check EEV connector assembly status / normal operation
4. Check refrigerant pressure
→ If a problem is found, assemble again and take action N1
Yes
CN-Inverter (Connection with
(Connection with terminal block and

Outdoor Unit
Is input voltage normal? inverter PCB power) main PCB)
No

Control
L~N phase voltage 220V ± 10%, between N~G voltage 10V or less
→ If power has a problem, check connection status and wiring L1
(Connection
with terminal
Yes block and main PCB)

Test Run Check


1. Check L,N connector assembly status
Is input power connection No
2. Check disconnection and connection
normal? → If a problem is found, assemble again and take action

Checking connection between noise


Yes Checking inverter PCB power connection
filter and inverter PCB power
1. Check inverter PCB U,V,W connector assembly status

Trouble Shooting Checking Method for


Is compressor connection No 2. Check disconnection and connection
normal? 3. Check compressor connector assembly status (contact defect)

Guide
→ If a problem is found, assemble again

Yes

Is inverter PCB normal? No Check whether inverter PCB IPM is normal

Key Components
→ Replace inverter PCB

Yes

Check power and installation


environment again

On Boarding
PCB
Appendix
182 _TROUBLE SHOOTING GUIDE BOOK _ 183
3. Network Error Code

Error No. Error Type Error Point Main Reasons


1. RS-485 communication wiring defect
2. Communication defect between remote
242*
Network error of central controller and indoor unit
Master Network Error
controller 3. RS-485 dip switch setting error
21 → 421
4. Indoor unit addressing ssetting error on
central controller Ⅳ. Outdoor Unit Control
■ Error diagnosis and countermeasure flow chart

Are there any No


1. Outdoor Unit Control Classification 186
communication wire of
RS-485 connections 1. Reconnect RS-485 communication wire
normal?
2. Basic Control 187
Yes 3. Special Control 189
Are there any overlap of Yes 4. Protection Control 194
IDU address? Reset the overlap of IDU address for single address
5. Function Control 197
No
6. Additional Functions 205
Is Simple central No
controller setting 1. Set the slave mode with Simple central controller after reset. 7. Hydro-Kit Control 213
normal?

Yes

Recheck power and


installation condition

<RS-485 communication wire miss connection>

184 _TROUBLE SHOOTING GUIDE BOOK


1. Outdoor Unit Control Classification 2. Basic Control

Outdoor Unit 2.1 Normal operation

Basic Part
Basic Control Normal operation Actuator Cooling operation Heating operation Stop state
Compressor control Compressor Fuzzy control Fuzzy control stop
EEV control Fan Fuzzy control Fuzzy control stop

Function Upper : Min. pulse

Introduction
Outdoor Unit fan control

Multi V Ⅳ
Main EEV Fuzzy control Min. pulse
Low : Full open
Efficiency Control 1. Basic control
· Normal : Vapor injection
Special Control Oil return Control 1.1 Normal
Subcooling EEV operation
Fuzzy control · Avoiding control of high Min. pulse
Defrost discharge temperature
Actuator Cooling operation Heating operation Stop state

Self-diagnosis
Superheat fuzzy

Function
Stopping Operation Indoor Unit Compressor
EEV Fuzzy control Fuzzy control
Subcooling fuzzy control stop Min. pulse
control
Fan Fuzzy control Fuzzy control stop
Oil equalizing control
Note : H
 eating operation Upper : Min. pulse
Pressure protection control Main EEV is not functional at an outdoor Fuzzyaircontrol
temperature of 27℃Min.
or pulse
more.
Protection Control Cooling operation is notLow : Full open
functional at an outdoor air temperature of 2℃ or less with indoor

Outdoor Unit
Discharge Temperature control unit combination of 10% or less
Subcooling • Normal : Vapor injection
Fuzzy control • Avoiding control of high Min. pulse

Control
EEV discharge temperature
Inverter protection control
Indoor Unit Superheat fuzzy
Phase detection Subcooling fuzzy control Min. pulse
EEV control
2.2 Compressor control
Function Control Setting the function

Test Run Check


Fuzzy control : Maintain
Note : Heating evaporating
operation temperature(Te)
is not functional to be constant
at an outdoor air temperature of 27°C oron cooling mode
more.
Pump down Cooling operation is not functional at an outdoor air temperature of 2°C or less with indoor unit combina-
and condensing temperature(Tc) on heating mode by Fuzzy control to ensure the
tion of 10% or less
Pump out stable system performance.
Back up function 1.2 Compressor
(Tc:47 ~51°C, Te:2 ~ 5°C) control
(1) C
 ooling mode
Fuzzy control : Maintain evaporating temperature(Te) to be constant on cooling mode and condensing

Trouble Shooting Checking Method for


Night low noise Mode temperature(Tc) on heating mode by Fuzzy control to ensure the stable system performance.
Te can be set various step at installation mode.
(Tc:47 ~51°C, Te:2 ~ 5°C)

Guide
Vacuum Mode (2) H
 eating mode
(1) Cooling mode
Te can be set various step at installation mode.
Static pressure compensation mode Tc can be set various
(2) Heating mode step at installation mode.
Tc can be set various step at installation mode.
Additional Functions Cool & Heat selector Note : By setting dip switch, Te and Tc are decided simultaneously.
Note: By setting dip switch, Te and Tc are decided simultaneously.

Key Components
Cycle data view
Overall defrost Mode

System Capacity
Inverter
Fuzzy control start Comp 4
Refrigerant noise reduction mode
Target (Linear Control)
Auto addressing mode Inverter Inverter

On Boarding
Comp 3 Comp 3

PCB
Defrost/Snow removal mode Inverter Inverter
Inverter
Min. frequency Comp 2
Comp 2 Comp 2

Target pressure(High/Low) Adjusting


Stop(0Hz) Inverter
Inverter
Comp 1
Inverter
Comp 1
Comp 1
Manual oil return operation Cooling and heating load

Manual defrost operation Fuzzy Control

Appendix
Inverter linear control as cooling and heating load increasing

186 _TROUBLE SHOOTING GUIDE BOOK Copyright ©2011 LG Electronics. Inc. All right reserved. - 20 - _ 187
LGE Internal Use Only
Only for training and service purposes
3. Special control

2.3 Master and slave Unit's EEV control 3.1 Oil return control

Basic Part
(1) Main EEV control 3.1.1 Oil return control on cooling mode
Main EEV operates with fuzzy control rules to keep the degree of super Heat(Superheat)
(about 3℃)at the evaporator outlet stable during heating mode Oil return operation recovers oil amount in compressor by collecting oil accumulated in pipe.
The degree of Superheat = Tsuction - Tevaporation Each cycle component operates as shown on the below table during oil return operation.
Tsuction : temperature at suction pipe sensor(℃)

Introduction
Multi V Ⅳ
Tevaporation : evaporation temperature equivalent to low pressure(℃) ■ Outdoor Unit

(2) Subcooling EEV control(about 15℃) Component Starting Running Ending


Subcooling EEV works with fuzzy rules to keep the degree of Subcool at the outlet of Inv Compressor 30Hz Setting Value 30Hz

Self-diagnosis
subcooler during cooling mode
Fan Normal control Normal control Normal control

Function
The degree of Subcool = Tcondensation - Tliquid
Tliquid : temperature at outlet of subcooler(℃) Upper : Min. pulse Upper : Min. pulse Upper : Normal control
Main EEV
Tcondensation : condensation temperature equivalent to high pressure(℃) Low : Max. pulse Low : Max. pulse Low : Normal control
Subcooling EEV Min. pulse 20 pulse 80 pulse

Outdoor Unit
(3) Avoiding excessive high discharge temperature : when main EEV opens some 4way valve OFF OFF OFF

Control
given opening (R410A : 800 pls) and discharge temperature is above 85℃ in heating
operation, subcooling EEV may control the "subcooling out temperature-evaporating
temperature" to be some given difference.
■ Indoor Unit

Test Run Check


(4) Vapor injection flow-rate control at heating mode Component Starting Running Ending
The degree of Superheat (VI_SH) = Subcooler out(℃) - Subcooler in(℃)
- Td ≤ 80℃ : VI_SH = 3℃ Fan Normal control OFF Normal control
- 80℃<Td ≤ 90℃ : VI_SH = -2*Td/10 + 19 Thermo on unit EEV Normal control Normal control Normal control
- 90℃<Td : VI_SH = 1℃

Trouble Shooting Checking Method for


Thermo off unit EEV 40 pulse 400 pulse 40 pulse

Guide
Oil return signal OFF ON OFF

■ Oil return operation time : 3 min for running step


■ Starting condition : W
 hen low oil level which is measured by oil level sensor is kept continuously then oil

Key Components
return operation will be start.
■ Oil return process ends if compressor protection control starts

On Boarding
PCB
Appendix
188 _TROUBLE SHOOTING GUIDE BOOK _ 189
3.1.2 Oil return control on heating mode 3.2 Defrost

Basic Part
■ Outdoor Unit Defrost operation eliminates ice accumulated on heat exchanger, recovering performance of
Component Starting Running Ending
heat exchanger.
Each cycle component operates as following table during defrost operation.
Inv Compressor 30Hz Setting Value 40Hz
Fan Normal control Normal control Normal control ■ Outdoor Unit

Introduction
Multi V Ⅳ
Upper : Min. pulse Upper : Min. pulse Upper : Normal control
Main EEV Component Starting Running Ending
Low : Max. pulse Low : Max. pulse Low : Normal control
Subcooling EEV Min. pulse 20 pulse 80 pulse Inv Compressor 30Hz Setting Value 40Hz
Fan Stop High pressure control Normal control

Self-diagnosis
4way valve ON OFF ON

Function
Main EEV Normal control Max. pulse Normal control
Subcooling EEV Normal control Min. pulse Normal control
■ Indoor Unit 4way valve ON → OFF OFF ON

Outdoor Unit
Component Starting Running Ending

Control
Fan Normal control OFF Normal control
Thermo on unit EEV Normal control 400~800 pulse Normal control ■ Indoor Unit
Thermo off unit EEV 80~130 pulse 400~800 pulse 80~130 pulse Component Starting Running Ending

Test Run Check


Fan OFF OFF OFF
■ Oil return operation time : 3 min for running step
■ Starting condition:same as cooling mode Thermo on unit EEV Normal control 400~800 pulse Normal control
■ Oil return process ends if compressor protection control starts
■ Ending condition

Trouble Shooting Checking Method for


1) All heat exchanger pipe temperature are above setting temperature for 30 sec.
2) The running time of defrost operation is over 30% of the total heating time

Guide
3) If compressor protection control starts by high discharge temperature of compressor etc.

On Boarding Key Components


PCB
Appendix
190 _TROUBLE SHOOTING GUIDE BOOK _ 191
3.3 Partial Defrost 3.4 Stopping operation

Basic Part
Partial defrost operation divides heat exchanger with upper and parts that gives a chance to 3.4.1 Stopping operation on cooling mode
make the defrost separately in order to proceed the heating performance continuously.
Each cycle component operates as following table during partial defrost operation. Component Operation Note
Inv Compressor OFF -

Introduction
Multi V Ⅳ
■ Outdoor Unit
Fan Stop -
Component Starting Running Ending Main EEV 32 pulse -
Inv Compressor Normal control Setting Value Normal control Subcooling EEV 16 pulse Stop(Min. pulse)

Self-diagnosis
Fan Normal control Low pressure control Normal control 4way valve OFF -

Function
Main EEV Normal control Normal control Normal control
Subcooling EEV Normal control Normal control Normal control
4way valve ON ON ON 3.4.1 Stopping operation on cooling mode

Outdoor Unit
Control
Component Operation Note
■ Indoor Unit Inv Compressor OFF -
Fan Stop -
Component Starting Running Ending

Test Run Check


Main EEV 32 pulse -
Fan ON(Setting) ON(Low) ON(Setting)
Subcooling EEV 16 pulse Stop(Min. pulse)
Thermo on unit EEV Normal control Normal control Normal control
4way valve ON OFF over 30°C air temperature
■ Ending condition

Trouble Shooting Checking Method for


1) Upper defrost ending condition over setting temperature.

Guide
2) Low defrost ending condition over setting temperature.
3) Max. 12 minutes

3.5 Oil equalizing control

Key Components
This function prevent oil unbalance between inverter. compressor.

When oil level which is measured by oil level sensor is kept differently between each compressor then
oil equalizing EEV will be open during 5 minutes.

On Boarding
PCB
Appendix
192 _TROUBLE SHOOTING GUIDE BOOK _ 193
4. Protection control

4.1 Pressure protection control 4.2 Discharge temperature control

Basic Part
4.1.1 Pressure control on cooling mode 3.1.1 Oil return control on cooling mode
■ High pressure control ■ Outdoor Unit
Pressure Range Compressor Fan Temperature range Compressor Sub cooling EEV IDU EEV

Introduction
Multi V Ⅳ
Pd ≥ 4000 kPa Tdis >110℃ OFF SC,SH decrease control SH decrease control
3775 kPa Stop Stop
3578 kPa Tdis >108℃ -5Hz/10sec. SC,SH decrease control SH decrease control

Pd > 3775 kPa -15Hz/10sec. +100RPM/10sec. Tdis≥ 105℃ Frequency holding SC,SH decrease control SH decrease control

Self-diagnosis
Pd ≥ 3513 kPa Frequency holding +100RPM/10sec. Tdis≤ 100℃ Normal control SC,SH decrease control SH decrease control

Function
Pd ≥ 3480 kPa +2 Hz or less/10sec. +100RPM/10sec. Tdis >100℃ Normal control SC,SH decrease control SH decrease control

Pd < 3480 kPa Normal control SC : Sub Cooling, SH : Super Heating


■ Low pressure control

Outdoor Unit
Control
Pressure Range Compressor Fan
Ps ≤ 98kPa, 1 minute later operation Stop Stop 4.3 Inverter protection control
Ps ≤ 124kPa, 1 minute before operation -15Hz/10sec. -100RPM/ 10sec.
■ Cooling mode

Test Run Check


※ Frequency holding : frequency (or RPM) is not increasing ( can decrease )
Normal Operation Frequency Down System Stop
4.8Hp 6.8Hp 4.8Hp 6.8Hp 4.8Hp 6.8Hp
4.1.2 Pressure control on heating mode
AC Input Current 22A or less 30A or less 22A or less 30A or less 22A or less 32A or more

Trouble Shooting Checking Method for


■ High pressure control Compressor Current 26A or less 35A or less 26A or more 35A or more 30A or more 41A or more

Guide
Pressure Range Compressor Fan
Pd ≥ 4003 kPa Stop Stop ■ Heating mode
Pd > 3415 kPa -15Hz/10sec. -50RPM/10sec.
Normal Operation Frequency Down System Stop

Key Components
■ Low pressure control 4.8Hp 6.8Hp 4.8Hp 6.8Hp 4.8Hp 6.8Hp
Pressure Range Compressor Fan AC Input Current 22A or less 30A or less 22A or less 30A or less 22A or less 32A or more
Ps ≤ 98 kPa Stop Stop Compressor Current 26A or less 35A or less 26A or more 35A or more 30A or more 41A or more
Ps ≤ 124 kPa -15Hz/10sec. +100RPM/10sec.

On Boarding
※A
 C input current is input current of inverter compressor except constant current (current pass through
Ps ≤ 137 kPa Frequency holding +100RPM/10sec. noise filter)

PCB
Ps ≤ 190 kPa +2 Hz or less/10sec. +100RPM/10sec.
Ps ≥ 190 kPa Normal control Normal control

※ Frequency holding : frequency (or RPM) is not increasing ( can decrease ).

Appendix
194 _TROUBLE SHOOTING GUIDE BOOK _ 195
5. Function Control

Test
Test
RunRun
■ Setting the function
4.4 Phase detection Function Setting
nn Setting
thethe
function
function
Select the mode/function/option/value using '▶', '◀' Button and confirm that using the

Basic Part
■W
 hen the product is reversed or missed wiring installation(Power line : R, S, T, button Select
n Setting
'●' Select
thethe
mode/function/option/value
the function
after dip mode/function/option/value
switch No.5 is turned on.using using ʻ▶ʼ,
ʻ▶ʼ,
ʻ◀ʼʻ◀ʼ
Button
Button
andand
confirm
confirm
thatthat
using
using
thethe
ʻ●ʼʻ●ʼ
button
button
af
N), it isn't defect or operate for protection of product function and constant speed switch
switch
No.5
No.5
is turned
is turned
on.on. DIP-SW01
Select the mode/function/option/value using ʻ▶ʼ, ʻ◀ʼ Button and confirm that using the ʻ●ʼ button after dip
DIP-SW01
7 - Segment
7 - Segment

compressor. switch No.5 is turned on. DIP-SW01 7 - Segment

SW02C ( : cancel)
SW02C ( : cancel)
Single

Introduction
Multi V Ⅳ
SW04C ( : cancel) SW03C
SW03C
( ඖ: (select
ඖ: select
1) 1)
No error (normal operation) SW04C
SW04C
(ඔ: select
(ඔ: select
2) 2)
SW03C ( ඖ: forward)
Reversed Series
R,S,T SW02C (ඔ: backward) SW01C
SW01C
(̻: confirm)
(̻: confirm)
Phase SW01C (̻: confirm) SW01D
SW01D
(reset)
(reset)
When N phase and other phase(R,S,T) are reversed phase,
SW01D (reset)
Noise filter cut off the power automatically. MODE
MODE FUNCTION
FUNCTION OPTION
OPTION VALUE
VALUE ACTION
ACTION
MODE FUNCTION OPTION VALUE ACTION

Self-diagnosis
M
content Display1
content
contentDisplay1
content
Display1 Display2
content
content
content
Display2
Display2 content
content Display3 Display3 content
Display3 content Display4 implement Display5
content Display4
Display4implement
remarks implement Display5 Display

Function
Single
501 Refrigerant
Refrigerant auto charg- Refrigerant autoautocharg-
charg- - - - - - - -show - the - - Operate
Operate showshow
the th
ing(cooling) -
ing(cooling)
ing(cooling) - - - - Operate process - process
proces
M S1 S2 Refrigerant
Refrigerant auto charg- Refrigerant auto
- auto
charg-
-charg- - - - - - - - Operate
- show the
- process
- - - -Operate show
Operate process show
the th
ing(heating) ing(heating)
ing(heating) proces
501 502 503 Refrigerant amount Refrigerant
Refrigerant-amountamount
- - - - Operate show the - showshow
the th
auto judgment(cooling)autoauto
judgment(cooling)
judgment(cooling) - - - - - - - process
- - - Operate Operate process proces
FDD
FDD FDD amount

Outdoor Unit
R,S Refrigerant show the
M+S1(at the same time) M+S2(at the same time) M+S3(at the same time) auto judgment(heating) Refrigerant
Refrigerant-amountamount
- -
- - - -
- - Operate
- - - process
-
-
- - Operate Operate show show
the th

Control
Series autoauto
judgment(heating)
judgment(heating) show the process
proces
Missed 501 501 501 ITR(Cooling) - - - - - Operate process - showshow
the th
ITR(Cooling)
ITR(Cooling) - - - - - - - - - - Operate Operate process proces
Phase ITR(Heating) - - - - - Operate show the -
M+S1+S2(at the same process showshow
the th
ITR(Heating)
ITR(Heating) - - - - -change
- the - - - -saveOperate
in Operate process
time) Cool & Heat Selector oFF op1~op2 selected option
the - - set value blank EEPROM
proces

Test Run Check


CoolCool
& Heat
& oFF
Heat Selector selectedoFF
Selector theoFFop1~op2 selected
selected
the the change changethe the
501 Static pressure com-
pensation op1~op3 option -op1~op2- option change the - blank
option
set value
- - -save
EEPROM set value blank
setin value blank
Static
Static
pressure
pressure com-com- selectedoFF theoFFop1~op5 selected
selected
the
change the
the change
save in changethe the
Single Night low noise oFF op1~op12
pensation
pensation option -op1~op5- option option
set value
- blank
- - - set value
EEPROMset value
blank
blank

T,N Series Install Overall defrost Night Night


lowonlow
noise noise
oFF selected the
oFFoFF
option -op1~op9selected
op1~op9 - selected
set
the the
change the
value - -
blank - - change
save
EEPROM
inchange the the blank blank
option
option set value
set value
ation ODU address - - on on0~255 setselected
theselected
change the
the the blank save inchange
change the the blank
When N phase is missed phase, main PCB of ODU display CH25. Overall
Overall
defrost
defrost oFF oFF value set value - - - -
EEPROM blank

Trouble Shooting Checking Method for


Install
Install option
option set value
set value
Snow removal & rapid oFF op1~op3 selected the - - change the blank the save in
ation
ation defrost ODUODU address
address option - - 0~255set
- set -value 0~255 setEEPROM
the
change changethe the blank blank
valuevalue
save in set value
set value

Guide
※ M : Master, S1 : Slave1, S2 : Slave 2 IDU capacity adjusting op1~op2 selected the - - change the blank
SnowSnowremoval
removal & rapid
& rapid optionoFFoFF op1~op3
op1~op3 selected
selected
setthe the
value
- - - change
EEPROM
- changethe the blank blank
Target pressure adjust- defrost
defrost
op1~op4 selected the - - optionoptionthe
change blank savesetin value
set value
ing option setthe
value EEPROM
IDUIDU
capacity
capacityadjusting
adjusting op1~op2 selected
op1~op2 selected
start
the - -
opera- - - change changethe the blank blank
Pump Down - - - - optionoption
tion -set value
set value
Target
Target
pressure
pressure adjust-
adjust- selected
selected
the the change changethe the
- op1~op2op1~op2 start opera- - - - - -set value set value blank blank

Key Components
4.5 Pressure switch Pump Out ing ing - - - optionoption
tion
Vacuum mode Pump PumpDown Down
- - - -- - start
- tion-opera- - - - - start start
opera-
- tion tion
opera-
- Main has pressure sensing switch in series between compressor and power relay.
- startstart
Backup unit inv1~inv2 selected the start opera- save in opera- opera-
Pump PumpOut Out option - -- - - tion- - - - EEPROM tion tion
-T he state of pressure sensing switch is normally on. It has small electric current from SVC start opera-
220V AC. Never touch the connecting terminal with hand nor short two wires directly.
Forced oil return
Vacuum
Vacuum mode -
mode -
- -- -
- tion- - - - - start- start opera-
opera-
tion tion
SVCForced
SVC defrost start opera-

On Boarding
- - - - selected
selected the
tion the - start
start opera-
opera-
Backup
Backup unit unit
inv1~inv2
inv1~inv2 option option - - - - tion tion
Show the each

PCB
Cycle data view op1~op7 - - - Show in numerical value start
- start
opera-
opera-
Forced
Forcedoil return
oil return - - - segment
- -in process
- - - tion tion
Refrigerant noise Change the save in opera-
reduction mode Forced
Forceddefrost -
defrost - - - - - - -
set value - - - startstart
- EEPROM opera-
tion tion
** Functions
Functionssave
savein EEPROM
in EEPROMwill bewill
keptbecontinuously, though the though
kept continuously, system power was reset.
the system power was reset.
** FDD
FDDfunction *applies
Functions
* Functions
savesavein EEPROM
to ARUN***LTE4 in only.
EEPROM will will
be kept
be kept
continuously,
continuously,
though
though
the the
system
system
power
power
waswas
reset.
reset.

Appendix
function applies to ARUN***LTE4 only.

Copyright ©2013 LG Electronics. Inc. All right reserved. - 32 -


LGE Internal Use Only
Only for training and service purposes
196 _TROUBLE SHOOTING GUIDE BOOK _ 197
Function
5.1 Pump Down Function 5.2 Pump Out
4.3 Pump
4.4 Pump Out
functionDown

Basic Part
This gathers the refrigerant present in the system to ODU. This function gathers the refrigerant to other ODU and IDU.
This function gathers the refrigerant to other ODU and IDU.
This function
Use this gathers
function to the refrigerant
store present
refrigerant ofinsystem
the system
in toODU
ODUfor leakage or IDU replacement. Use this function in case of compressor failure, ODU parts defect, leakage.
Use this function in case of compressor failure, ODU parts defect, leakage.
Use this function to store refrigerant of system in ODU for leakage or IDU replacement.

ODU SVC V/V Setting ODU SVC V/V Setting


Close liquid SVC v/v of each unit. Close liquid SVC V/V of each unit.
Open gas SVC v/v of each unit. Open gas SVC V/V of each unit.

Introduction
Multi V Ⅳ
Power reset after Dip switch setting of ODU
Power Reset after Master Unit Refer to Dip switch setting page
Dip switch setting (Refer to Dip switch setting page ) (General case, Inv. Comp failure case)

Self-diagnosis
Press the red button (SW01C) Close Open Press the red button (SW01C) Close Open

Function
*Current low *Current low
All IDU cooling operation All IDU heating operation
pressure pressure

Outdoor Unit
Satisfy low No Liquid Pipe Gas Pipe No Liquid Pipe Gas Pipe

Control
pressure target? Satisfy low pressure target?

Note 2) Yes ODU SVC V/V Setting Note 2) Yes ODU SVC V/V Setting
Note 1) Note 1)
Low pressure < 229kpa *Current low Pump down completed *Current low
Low pressure > 229kpa Pump out completed

Test Run Check


pressure pressure
*Current low pressure *Current low pressure
under 307kPa (blink) under 307kPa (blink)
Press the red button Press the red button
(SW01C) (SW01C)
Close Close Close Close

Trouble Shooting Checking Method for


IDU, ODU OFF IDU, ODU OFF

Guide
Power reset after Dip switch off Power reset after Dip switch off
Liquid Pipe Gas Pipe Liquid Pipe Gas Pipe

[Note] [Note]

Key Components
If low
Note : Ifpressure becomebecome
low pressure under 307kPa (blink),
under close (blink),
307kPa the gas SVC V/Vthe
close of allgas
ODUSVC
immediately.
V/V of all ODU immediately. If low
Note : Ipressure become become
f low pressure under 307kPa (blink),
under close the
307kPa gas SVC
(blink), V/Vthe
close of allgas
ODUSVC
immediately.
V/V of all ODU immediately.
If low pressure descends below 229 kPa, the system turns off automatically. Close the gas SVC V/V immediately. If low Ifpressure descendsdescends
below 229 below
kPa, the229
system turns
If low pressure descends below 229 kPa, the system turns off automatically. Close the gas SVC V/V low pressure kPa, theoffsystem
automatically. Close
turns off gas SVC V/V immediately.
automatically. Close gas SVC V/V
This function is operating only Heat Pump model.
immediately.
Caution immediately.
1.Use pump down function within guaranteed temperature range
This function is operating only Heat Pump model.
Caution
Caution
IDU : 20~32C 1.Use pump out function within guaranteed temperature range
UseODU : 5~40C

On Boarding
1. pump down function within guaranteed temperature range IDU : 10~30°C
2. Make certain that IDU doesn't run with thermo off mode during operation Caution
ODU : 5~40°C
IDU : 20~32C

PCB
3. Maximum operation time of pump down function is 30 min. 1. Use
2. Makepump out
certain thatfunction within
IDU doesn't guaranteed
run with temperature
thermo off mode range
during operation
ODU (in case low pressure doesn't go down)
: 5~40C 3.
IDUPump out function takes 2~5 min. after compressor start.
: 10~30°C
2. Make certain that IDU doesn't run with thermo off mode during operation ODUMake: certain
5~40°C that IDU doesn't run with thermo off mode during operation
3. Maximum operation time of pump down function is 30 min. (in case low pressure doesn't go down)
2. Make certain that IDU doesn't run with thermo off mode during operation
(in case low pressure doesn't go down) 3. Pump out function takes 2~5 min. after compressor start.

Appendix
Make certain that IDU doesn't run with thermo off mode during operation
Copyright ©2011 LG Electronics. Inc. All right reserved. - 33 - (in case low pressure doesn't go down)
LGE Internal Use Only
Only for training and service purposes - 34 -
Copyright ©2011 LG Electronics. Inc. All right reserved.
LGE Internal Use Only
198 _TROUBLE SHOOTING GUIDE BOOK Only for training and service purposes
_ 199
Function
■ Example. Slave2 ODU Inv Comp failure
n Example. Slave2 ODU Inv Comp failure 5.3 Auto
Function Back Up Function_Inverter compressor
Function

Basic Part
Heating mode Heating mode Heating mode 4.5function
This Auto Back allowsUptheFunction_Inverter
system to operate compressor
in case of inverter compressor failure by backing
Slave2 Slave1 Master This function allows the system to operate in case of inverter compressor failure by backing up compressor
n Example. Slave2 ODU Inv Comp failure up compressor automatically.
automatically.
SVC can be asked by displaying error to the customer every 6 hours.
SVC can be asked by displaying error to the customer every 6 hours.
Heating mode Heating mode Heating mode
Slave2 Slave1 Master

Introduction
Multi V Ⅳ
Operation

Inverter compressor failure


(NO.21,22,26,27 error occur)

Self-diagnosis
Function
INV Comp Auto Back up Operation

IDU,ODU display error for 10 min.

Outdoor Unit
Control
gas liquid gas liquid gas liquid
pipe pipe pipe pipe pipe pipe IDU remote controller error clear
IDU operation possible
1. Close liquid pipe and common pipe of the unit for pump out operation.
1. Close gas pipe
liquid
2. Operate liquid
pump
of
out
the unit for pump out gas operation.
liquid gas liquid

Test Run Check


2. Operate pipe
pump pipe
outof unit after completion pipe pipe pipe pipe
3. Close gas pipe No
3. Close gas pipe Timer > 6hr
4. End
1. Close pump
liquid outof
pipe
unit after completion
and common pipe of the unit for pump out operation.
4. End 5.pump
Eliminate
2. Operate outrefrigerant
pump out in common pipe after opening the common pipe of corresponding ODU. Yes
Replace
5. Eliminate compressor and
refrigerant perform port
vacuum.
3. Close gas pipe of unit in charging
after completion of corresponding ODU.
6. Add the refrigerant with auto charging function
Replace
4. End pump compressor
out and perform vacuum. Example) Slave1 unit Inverter Compressor 1 start failure error No. 21 occur

Trouble Shooting Checking Method for


6. Add the refrigerant
5. Eliminate refrigerant inwith autopipe
common charging function
after opening the common
Service Port pipe of corresponding ODU.
Replace compressor and perform vacuum. (repetition)

Guide
6. Add the refrigerant with auto charging function
Unit (1 : Master, 2 : S;ave1, 3 : Slave2, 4 : Slave3)
Service Port Error number
Error Compressor
Liquid pipe
Caution

Key Components
Gas Pipe
1. Request SVC immediately if error occurs.

Refrigerant charging valve


Caution 2. Auto back up is set up to 1 inverter Comp
Liquid pipe 1. Request SVC 3. If Inverter Comp Auto
immediately Back upoccurs.
if error starts, error displays for 10 min. every 6 hours.
Gas Pipe 2. Auto back 4.up Erroris displays
set upcontinuously at the corresponding
to 1 inverter Comp ODU.

3. If Inverter Comp Auto Back up starts, error displays for 10 min. every 6 hours.

On Boarding
Refrigerant charging valve 4. Error displays continuously at the corresponding ODU.

PCB
Copyright ©2011 LG Electronics. Inc. All right reserved. - 35 -
LGE Internal Use Only
Only for training and service purposes
- 36 -

Appendix
Copyright ©2011 LG Electronics. Inc. All right reserved.
LGE Internal Use Only
Only for training and service purposes
Copyright ©2011 LG Electronics. Inc. All right reserved. - 35 -
LGE Internal Use Only
Only for training and service purposes
200 _TROUBLE SHOOTING GUIDE BOOK _ 201
5.4 Manual Back up Function 5.5 Night Low Noise Function

Basic Part
This function is used in case of backup of outdoor unit or compressor In cooling mode, this function makes the ODU fan operate at low RPM to reduce the fan noise
of ODU at night which has low cooling load.
Master unit PCB DIP switch on : No.5
■ Night low noise function setting method

Introduction
Multi V Ⅳ
Select the mode using '▶', '◀' button : "Svc"
Push the '●' button Master unit PCB DIP switch on : No.5

Select the mode using '▶', '◀' button : "SE4" Select the mode using '▶', '◀' Button : "Func"
Push the '●' button Push the '●' button

Self-diagnosis
Function
Select the Function using '▶', '◀' button : 'unit', 'inv1', 'inv2' Select the Function using '▶', '◀' Button : "Fn3"
Push the '●' button Push the '●' button

Select the 'On' Select the Option using '▶', '◀' Button : "op1~op9"

Outdoor Unit
Push the '●' button Push the '●' button

Control
Start the Night low noise function :
Save the selected option value in EEPROM
Mode Function

Test Run Check


unit Outdoor unit Back up RPM / Time Settings Noise

inv1 Inverter Compressor No.1 back up Step Judgment Time(Hr) Operation Time(Hr) Capacity
inv2 Inverter Compressor No.2 back up op1 8 9 Heat Pump 8~12HP 14~20HP
op2 6.5 10.5 Step Noise(dB)

Trouble Shooting Checking Method for


op3 5 12 op1~op3, op10 55 59

Guide
op4 8 9 op4~op6, op11 52 56
Caution op5 6.5 10.5 op7~op9, op12 49 53
1. You must set the function of the outdoor unit to be backed up.
op6 5 12
2. In 1comp model, setting the 'inv2' can not be used.

Key Components
3. If you make a backup of compressor in 1comp model, the outdoor unit is automatically backed up. op7 8 9
4. If you want to disable the backup, please set the 'off'. op8 6.5 10
op9 5 12
op10 Continuous operation
op11 Continuous operation

On Boarding
op13 Continuous operation

PCB
Caution
1. Request installer to set the function during installation.
2. In case the function is not used, set the dip S/W OFF and reset the power.

Appendix
3. If ODU RPM changes, cooling capacity may go down.

202 _TROUBLE SHOOTING GUIDE BOOK _ 203


Function

4.16 Cool & Heat selector


6. Additional Functions
mode setting method

Master unit PCB DIP switch on : No.5


5.6 Vacuum Mode 6.1 Cool & Heat selector

Basic Part
This function is used for creating vacuum in the system after compressor replacement, ODU mode setting method Select the mode using ‘ ȯ’, ‘ ȭ’ Button :
“Func” Push the ‘ ’ button
parts replacement or IDU addition/replacement.
Master unit PCB DIP switch on : No.5
Vacuum mode setting method
Select the Function using ‘ ȯ’, ‘ ȭ’ Button :
Master unit PCB DIP switch on : No.5 “Fn1” Push the ‘ ’ button
Select the mode using '▶', '◀' Button : "Func"

Introduction
Multi V Ⅳ
Push the '●' button
Select the mode using '▶', '◀' Button : "SVC" Select the Option using ‘ ȯ’, ‘ ȭ’ Button :
Push the '●' button Select the Function“oFF”,“op1”,“op2” Push :the
using '▶', '◀' Button ‘
"Fn1" ’ button
Push the '●' button
Select the mode using '▶', '◀' button : "Se3"

Self-diagnosis
Push the '●' button Select the Option using '▶',Cool
'◀' & Heat :Selection mode"op2"
is set

Function
Button "oFF", "op1",
Push the '●' button
Start the vacuum mode : "VACC"
ODU V/V open Cool & Heat Selection mode is set
ODU EEV open mode setting method

Outdoor Unit
IDU EEV open

Control
Vacuum mode cancellation method Switch control
mode setting method Function

Push the reset button on Master unit PCB Switch(Phase)


Switch control Switch(Bottom) oFF Function op1(mode) op2(m
Switch(Phase) Switch(Bottom) oFF op1(mode) op2(mode)
Right Left Not operate Cooling Cool

Test Run Check


Caution Right Left Not operate Cooling Cooling
Right Right Not operate Heating Heat
ODU operation stops during vacuum mode. Compressor can't operate. Right Right Not operate Heating Heating
Left Left - - Not operate Not operate
Fan mode Fan mode
Off Of

5.7 Static pressure compensation mode

Trouble Shooting Checking Method for


Left side Right side
This function is used for creating vacuum in the system after compressor replacement, ODU

Guide
parts replacement or IDU addition/replacement.
Switch (Phase)
Static pressure compensation mode setting method
Master unit PCB DIP switch on : No.5 Switch (Bottom)

Key Components
Select the mode using '▶', '◀' button : "Func"
Push the '●' button
Caution
Select the Function using '▶', '◀' button : "Fn2" 1. Ask an CAUTION
authorized technician to setting a function.

On Boarding
FAN Maximum RPM of each step
Push the '●' button 2. If do not use a function, set an off-mode.
• Ask an authorized technician
a Cool &toHeat
setting a function.

PCB
Capacity 8~12HP 14~20HP 3. If use a function, first install selector.
Select the Option using '▶', '◀' button : "op1~op3" Standard 730 950 • If do not use a function, set an off-mode.
Push the '●' button • If use a function, first install a Cool & Heat selector.
Max. Step1 760 1020
RPM Step2 780 1050

Appendix
Start the Static pressure compensation mode :
Save the selected option value in EEPROM Step3 800 1130

204 _TROUBLE SHOOTING GUIDE BOOK - 48 -


_ 205
Copyright ©2011 LG Electronics. Inc. All right reserved.
LGE Intern
Function
6.2 Cycle Deta View 6.3 Overall Defrost Mode
4.17 Cycle Data View

Basic Part
This
Thisfunction is intended
function is intended to identify
to identify the Cycle
the Cycle data of
data of ODU, ODU,
which whichon.
is running is running on. mode setting method
The
The7 7Segment
Segment isisdisplay
display
26 26 different
different cycle cycle
data. data.
Master unit PCB DIP switch on : No.5
CycleCycle
data data
viewview function
function setting
setting methodmethod

Master unit PCB DIP


Master unitswitch on : No.5
PCB DIP switch on : No.5 Select the mode using '▶', '◀' Button : "Func"

Introduction
Multi V Ⅳ
Push the '●' button
Select the mode
Select using ‘ȯ’,
the mode ‘ȭ’ Button
using : “SVC”
'▶', '◀' Button : "SVC"
Push the ‘●’ button Push the '●' button Select the Function using '▶', '◀' Button : "Fn4"
Push the '●' button
Select the Function
Select using ‘ȯ’,
the Function using‘ȭ’ Button : : “Se
'▶', '◀' 7”
button : "Se7"

Self-diagnosis
Push the ‘●’ button Push the '●' button

Function
Select the Option using '▶', '◀' Button : "on" ~ "oFF"
Push the '●' button
Selecthethe
Selec Option
Option using
using '▶',
‘ȯ’, ‘ȭ’ '◀' :button
Button : "op1~op26"
: “op1~op26”
Push the ‘●’ button Push the '●' button
Overall defrost mode is set

Outdoor Unit
Startthethe
Start Cyce
Cyce datadata
viewview fuction
fuction : Display
: Display the cyclethe cycle

Control
data value selected
data value from the Segment.
selected from the Segment. mode setting

step Title 7-seg example seg_1 seg_2 seg_3 seg_4


- on: Operate overall defrost
op1 Current High Pressure P1 4321kPa 4 3 2 1 - off: Operate partial defrost

Test Run Check


op2 Current low Pressure P2 1234kPa 1 2 3 4
op3 Inv 1 Pulse h1 120 1 2 0 Caution
op4 Inv 2 Pulse h2 30 3 0 1. Ask an authorized technician to setting a function.
op5 fan rpm h3 110 1 1 0 2. ARUN***LTS4 models operate only overall defrost function.
op6 Subcooling degree T1 5.3 5 3
op7 Superheating degree T2 -4.5 - 4 5

Trouble Shooting Checking Method for


op8 ODU temp. T3 10 1 0 0
op9 Suctino temp. T4 43.4 4 3 4 6.4 Refrigerant noise reduction mode

Guide
op10 Comp1 discharge temp. T5 150 1 5 0
op11 Comp2 discharge temp. T6 124 1 2 4 Refrigerant noise reduction mode setting method
op12 Liquid pipe temp. T7 10 1 0 0
op13 Sc_in T8 10 1 0 0 Master unit PCB DIP switch on : No.5

Key Components
op14 Sc_out T9 10 1 0 0
op15 hex_total T10 10 1 0 0
op16 hex_hi T11 10 1 0 0 Select the mode using '▶', '◀' Button : "SVC"
op17 hex_low T12 10 1 0 0 Push the '●' button
op18 Inlet pipe temp of IDU T13 -10° - 1 0 0
op19 main1 eev PLS1 1940 1 9 4 0 Select the Function using '▶', '◀' Button : "Se 8"

On Boarding
op20 main2 eev PLS2 32 3 2 Push the '●' button

PCB
op21 sc eev PLS3 16 1 6
op22 oil eev PLS4 50 5 0
Start the refrigerant noise reduction mode : On
op23 vi eev 1 PLS5 1350 1 3 5 0
op24 vi eev 2 PLS6 8 8
Normal mode (Fast cooling & Fast heating) : Off
op25 IDU running capacity IDU1 24k 2 4
Save the selected option value in EEROM

Appendix
op26 Total number of IDU IDU2 10 1 0

Copyright ©2013 LG Electronics. Inc. All right reserved. - 50 -


LGE Internal Use Only
Only for training and service purposes
206 _TROUBLE SHOOTING GUIDE BOOK _ 207
80 ELECTRICAL WIRING
6.5 Auto addressing Mode

ENGLISH
ELECTRICAL WIRING 79

Basic Part
TheThe
Procedure of Automatic Addressing

ENGLISH
■ The address of indoor units would be set by Automatic Addressing ■ Procedure of Automatic Addressing
Automatic Addressing
- Wait for 3 minutes after supplying power.
The address of indoor units would be set by Automatic Addressing Power On
(Master and Slave outdoor units, indoor units)
-- Wait
Press RED button of the outdoor units for 5 seconds. (SW01C)

Introduction
for 3 minutes after supplying power.

Multi V Ⅳ
- (Master
A “88” is indicated
and Slave on 7-segment
outdoor units, indoor units) LED of the outdoor unit PCB. Waiting 3 minutes
-- Press
For completing
RED button ofaddressing, 2~7forminutes
the outdoor units 5 seconds.are(SW01C)
required depending on numbers of con-
- Anected
“88” is indoor
indicatedunits
on 7-segment LED of the outdoor unit PCB.
-- For completing
Numbers addressing, 2~7
of connected minutes
indoor are whose
units required addressing
depending on isnumbers of connected
completed in-
are indicated for Press RED Button for 5 sec.
door units (SW01C)

Self-diagnosis
30 seconds on 7-segment LED of the outdoor unit PCB
- Numbers of connected indoor units whose addressing is completed are indicated for 30 sec-

Function
- ondsAfteroncompleting
7-segment LEDaddressing, address
of the outdoor unit PCBof each indoor unit is indicated on the wired
remote controladdressing,
display window. Automatic addressing start
- After completing address of(CH01, CH02,
each indoor unitCH03, ……,
is indicated on CH06 : Indicated
the wired remote con-as numbers 7-segment LED = 88
trol
of display window.
connected (CH01,
indoor CH02, CH03, ……, CH06 : Indicated as numbers of connected in-
units)
door units)

Outdoor Unit
Don’t press RED Button

Control
[Heat
[Heat Pump (MAIN PCB)]
Pump (MAIN PCB)] (SW01C)
• Automatic addressing setting end
DIP-SWITCH 7 - Segment
Numbers of indoor unit connection set whose
Waiting about 2~7 minutes addressing is completed are indicated for 30seconds

Test Run Check


on 7-segment LED after completing setting
SW04C ( : cancel)

SW03C (ඖ: forward)


7-segment LED NO Check the connections
SW02C (ඔ: backward)
SW01C (̻: confirm) = 88 of communication cable

Trouble Shooting Checking Method for


SW01D (reset)

YES
Indoor address number is displayed on wired remote control or

Guide
! CAUTION indoor unit display window. It is not an error message, will
disappeared when on/off button is pressed on remote control
• Caution
In replacement of the indoor unit PCB, always perform Automatic addressing setting again (At
ex) Display of 01, 02, ..., 15 means connection of 15 indoor units
1. Inthat time, please
replacement of check about unit
the indoor usingPCB,
Independent power module
always perform Automatic to any indoor unit.)
addressing setting again (At that
•time,
If power supply is not applied to the indoor unit,power
operation errorto occur. OK and Automatic addressing is completed normally.
please check about using Independent module any indoor unit.)

Key Components
2. •IfAutomatic Addressing
power supply is not isapplied
only possible
to the on the master
indoor Unit.
unit, operation error occur.
3. •Automatic
AutomaticAddressing
Addressing has to be
is only performed
possible on after 3 minutes
the master Unit.to improve communication.
4. Automatic Addressing has to be performed after 3 minutes to improve communication.

On Boarding
PCB
Appendix
208 _TROUBLE SHOOTING GUIDE BOOK _ 209
6.6 Defrost/Snow removal Mode 6.7 Target Pressure(High/Low) Adjusting

Basic Part
mode setting method mode setting method

Master unit PCB DIP switch on : No.5 Master unit PCB DIP switch on : No.5

Select the mode using '▶', '◀' Button : "Func" Select the mode using '▶', '◀' Button : "Func"

Introduction
Multi V Ⅳ
Push the '●' button Push the '●' button

Select the Function using '▶', '◀' Button : "Fn6" Select the Function using '▶', '◀' Button : "Fn8"
Push the '●' button Push the '●' button

Self-diagnosis
Function
Select the Option using '▶', '◀' Button : "oFF", "op1" ~ "op3" Select the Option using '▶', '◀' Button : "HEAT", "COOL"
Push the '●' button Push the '●' button

Mode is set Select the Option using '▶', '◀' Button : "oFF", "op1" ~ "op4"
Push the '●' button

Outdoor Unit
Control
mode setting Target pressure is set
setting Mode
oFF Not setting
setting

Test Run Check


op1 Snow removal mode
Purpose Condensing Evaporating
op2 Rapid defrost mode mode temperature temperature
“Heat” “Cool” variation variation
op3 Snow removal mode. + Rapid defrost mode.
op1 Increase capacity Increase capacity -3 ℃ +2 ℃
op2 Decrease power consumption Increase capacity -1.5 ℃ -2 ℃

Trouble Shooting Checking Method for


Caution op3 Decrease power consumption Decrease power consumption +2.5 ℃ -4 ℃

Guide
1. Ask an authorized technician to setting a function. op4 Decrease power consumption Decrease power consumption -4.5 ℃ -6 ℃
2. If do not use a function, set an off-mode.

Caution

Key Components
1. Ask an authorized technician to setting a function.
2. If do not use a function, set an off-mode.
3. Change a power consumption or capacity.

On Boarding
PCB
Appendix
210 _TROUBLE SHOOTING GUIDE BOOK _ 211
Features
3. System Set-up
3. System Set-up
As Hydro Kit is designed to satisfy various installation environment, it is important to set up system correctly. If no
configured correctly, improper operation or degrade of performance can be expected.
7. Hydro Kit Control
As Hydro Kit is designed to satisfy various installation environment, it is important to set up system correctly. If
configured correctly, improper operation or degrade of performance can be expected.
3.1 DIP Switch Setting

6.8 Manual Oil Return Operation 3.1 DIP Switch


7.1 Setting
DIP Switch Setting
• Turn off electric power supply before setting dip switch.
There is risk of electric shock.
••Dip
Turnswitch is turned
off electric on supply
power when pulled
before down.
setting dip switch.

Basic Part
This function is used in recovering the oil level of the compressor through • Always set dipofswitch
power#6 to ON andsetting
#7 to dip
OFF.
recollecting the accumulated oil in the pipe There
· Turn isoff
risk
electricelectric shock.
supply before switch.
••IfDip
dip switch
There
switch is turned
is risk
is notelectric
of setonasshock.
below,pulled
when the unit may not
down.
· Dip switch is turned on when pulled down.
Setting the manual Oil Return function Disable the manual Oil Return function •operate
Always properly.
set dip switch #6 to ON and #7 to OFF.
· Always set dip switch #6 to ON and #7 to OFF.
•·If dip switch
If dip switchisis not
not set asbelow,
set as below,thethe
unitunit
x :may
may not not
OFF ●: On

Introduction
Multi V Ⅳ
Master unit PCB DIP switch on : No.5 Automatically disabled after finishing operate
operateproperly.
properly.
oil return function Dip switch setting
Description Function Default
: OFF●:
xx: OFF ●: On
On
Select the mode using '▶', '◀' button : "Svc"
1 2 Dip
3 switch
4 5 setting
6 7 8
Push the '●' button Dip switch setting
Description Function Default
Description 1 x Master
Function Default

Self-diagnosis
2 3 4 5 6 7 8
Group Control
1 2 3 4 5 6 7 8

Function
Select the Function using '▶', '◀' button : "SE5" x● Slave
Master ○
Push the '●' button Group Control
●x x x Master
Floor heating
Slave only ○
Group Control x x Floor heating only
Display to 'o1' and Oil Return Start Installation ●● x Floor heating + HotSlave
water + solar booster
Installation ● x Floor heating + Hot water + solar booster
Scene xx ●
x FloorFloor
heating + Hotonly
heating water ○

Outdoor Unit
Scene x ● Floor heating + Hot water ○
Floor heating Hot water
+ Hot only
water
only + solar booster

Control
Installation ●●●●●
x Hot water
Scene
Emergency
Emergency x ● xx High
Hightemperature
Floor heating + operation
temperature Hot water
operation ○○○
6.9 Manual Defrost Operation operation
operation ● ● ●
● Low temperature
Low Hot water operation
temperature only
operation
x xx Water
Waterpump
pumpcontrolled with
controlled with HydroKitKit
Hydro

Test Run Check


This function is used in defrosting of HEX
Water pump
Water pump
Emergency High temperature operation ○
control
control
operation ● ●
● Water pump NOT controlled with Hydro Kit
Water pump NOT controlled
Low temperature operation with Hydro Kit


Antifreeze ● x Nomal operation mode (connect short key) ○
Antifreeze Nomal
Wateroperation
pump mode (connectwithshort key)
x ●● x ● operationcontrolled Hydro Kit
Water pump
operation mode

Setting the manual defrost function Disable the manual defrost function Antifreeze mode (disconnect short key)
operation
control mode Antifreeze operation mode (disconnect short key)
Thermostat ● ● ● x Water pump NOT controlled
Thermostat NOT installedwith Hydro Kit ○ ○
Automatically disabled after finishing

Trouble Shooting Checking Method for


Master unit PCB DIP switch on : No.5
manual defrost Thermostat
conncetion
Antifreeze ● x x ● NomalThermostat
operation
ThermostatNOT
mode installedshort key)
(connect
installed ○○
conncetion Thermostat
operation mode modeinstalled

Guide
● ● ● Antifreeze operation (disconnect short key)
Select the mode using '▶', '◀' button : "Svc"
Thermostat NOT installed
※Thermostat
Push the '●' button ※ short x ○
shortkey
key
conncetion ● Thermostat installed
Select the Function using '▶', '◀' button : "SE6" Caution

Key Components
After adding brine(Anti-freeze) only the Water circuit can be set to
Push the '●' button ※ short key After
Anti adding
Freeze mode.brine(Anti-freeze) only the Water circuit can be set to Anti
Freeze mode.
Otherwise the product may malfunction due to freezing and bursting.
Display to 'dEF' and Defrost Start Otherwise the product may malfunction due to freezing and bursting.
After adding brine(Anti-freeze) only the Water circuit can be set to An
Freeze mode.

On Boarding
Caution
DoOtherwise the productduring
not add brine(Anti-freeze) may malfunction due to freezing and bursting
Hot water mode.

PCB
Do not add brine(Anti-freeze) during Hot water mode.

Do not add brine(Anti-freeze) during Hot water mode.

Appendix
Copyright ©2011 LG Electronics. Inc. All right reserved. - 14 -
LGE Internal Use Onl
Only for training and service purposes

212 _TROUBLE SHOOTING GUIDE BOOK Copyright ©2011 LG Electronics. Inc. All right reserved. - 14 - _ 213
LGE Internal Use O
Only for training and service purposes
Features Temperature Range Setting
7.2 Remote controller Setting Features
3.2 Remote controller Setting · Function Code 11 : Setting Air Temperature in Cooling Mode
3.2 Remote controller Setting

Basic Part
Summary
Summary Determine cooling setting temperature range when air temperature is selected as setting temperature.
Only available when remote air temperature sensor is connected.
Summary Example of Fuction Code Display
Example of Fuction Code Display Only available when remote air temperature sensor is connected.
· Accessory PQRSTA0 should be installed.
· Also, Function Code 03 should be set properly.
Function Code Value #1 Value #2

Introduction
Multi V Ⅳ
· Function Code 12 : Setting Leaving Water Temperature in Cooling Mode
Common Setting
Common Setting Function Code Value #1 Value #2 Determine cooling setting temperature range when leaving water temperature is selected as setting
·F unction Code 01 : Test Run
• Function Code 01 : Test Run temperature.
Test Common
runTest
should be
run should Setting
performed
be performedwhenwhen charging
charging thethe additional
additional refrigerant
refrigerant is required.
is required. Thebeunit
The unit must mustinbe op-
operated
erated Cooling
in Cooling modemode
when the
whenrefrigerant is being charged.
the refrigerant is beingTestcharged.
run instantlyTest
makes
runtheinstantly
unit operate in Cooling
makes modeoperate
the unit Water condensation on the floor
• Function Code 01 : Test Run

Self-diagnosis
in Coolingfor 18 minutes.
mode for be
18 performed
minutes. when charging the additional refrigerant is required. The unit must be operated in · While the unit operates in cooling mode it is very important to keep leaving water temperature higher
Test run should

Function
·Note:
Note :Cooling • mode
If youIf you press
press any
whenanythe kind ofof
button
refrigerant
kind isduring
button being this mode,
charged.
during Test
this Test
mode,Run modeRun
runTest will makes
instantly be finished.
mode the
willunit
beoperate
finished.in Cooling mode than 16°C(60°F). Otherwise, dew condensation can occur on the floor.
• After the unit operates under Test run mode for 18 minutes, it will be turned off automatically
for·18Afterminutes.
the unit operates under Test run mode for 18 minutes, it will be turned off automatically · If floor is in humid environment, do not set leaving water temperature below 18°C(64°F).
• Function Code 02 : Disable 3 minute Delay
Note: • If you
· Function Code
Only 02press any kind
: Disable of button
3 inminute during this mode, Test Run mode will be finished.
Delay
•used
Afterforthe
an inspection
unit operates aunder
factory.
Test run mode for 18 minutes, it will be turned off automatically Water condensation on the radiator
Only used for an inspection in a factory. · While the unit operates in cooling mode cold water may not flow to the radiator. If cold water enters
• Function Code 03 : Remote Air Sensor Connection
• Function Code 02 : Disable 3 minute Delay

Outdoor Unit
If remote
· Function Code air
03sensor is connected
: Remote to control
Airin Sensor the unit by room air temperature, the connection information should
Connection to the radiator, dew generation on the surface of the radiator can occur.
Only used for an inspection a factory.

Control
be notified to the unit.
If remote air sensor is connected to control the unit by room air temperature, the connection information · Function Code 13 : Setting Air Temperature in Heating Mode
should Note
• Function
be notifiedCodeto03
: If remote air
the:sensor
unit.is connected
Remote Air SensorbutConnection
this function code is not set correctly, the unit can not be controlled
byair
room air temperature. Determine heating setting temperature range when air temperature is selected as setting temperature.
Note :If Iremote
f remote sensor
air sensor is connected to control
is connected but the
thisunit by room
function air temperature,
code the connection
is not set correctly, information
the unit can notshould
be
be notified Code
• controlled
Function to the04unit.
: Celsius/Fahrenheit Switching
by room air temperature. Only available when remote air temperature sensor is connected.
Note
Temperature is displayed
: If remote in is
air sensor Celsius or Fahrenheit.
connected but this function code is not set correctly, the unit can not be controlled

Test Run Check


· Accessory PQRSTA0 should be installed.
· Function Codeby room
04 :air temperature.
Celsius/Fahrenheit Switching
• Function Code 05 : Setting Temperature Selection
Temperature iscan
displayed in Celsius · Also, Function Code 03 should be set properly.
The unit be operated accordingor Fahrenheit.
to air temperature or leaving water temperature. The selection for setting
• Function Code 04 : Celsius/Fahrenheit Switching
temperature as air temperature or leaving water temperature is determined. · Function Code 14 : Setting Leaving Water Temperature in Heating Mode
Temperature
· Function Code 05is :displayed in Celsius or Fahrenheit.
Setting Temperature Selection
Note : Air temperature as setting temperature is ONLY available when Remote Air Sensor Connection is enabled Determine heating setting temperature range when leaving water temperature is selected as setting
The •unit can and
Function
be
Code
operated
05 : Code
Function according
Setting
to 02.
03 Temperature
is set as air Selection
temperature or leaving water temperature. The selection for
temperature.
settingThetemperature
unit can beas air temperature
operated according to orairleaving waterortemperature
temperature leaving wateristemperature.
determined.The selection for setting

Trouble Shooting Checking Method for


• Function Code 06 : Auto Dry Contact · Function Code 15 : Setting Sanitary Tank Leaving Water Temperature
Note :temperature
A
This functionas
ir temperature air temperature
enables
asthe
setting or leaving
temperature
Dry Contact water
to operate temperature
isunder
ONLYAuto Run is
available determined.
mode
when Remote Air Sensor Connection is
or Manual mode with remote controller.
Determine heating setting temperature range of water tank leaving water.

Guide
Note
enabled
If thermostat
and Function
: Air temperature
is used, value
Code
as setting 03 is set asis 02.
should temperature
be changed from ONLY
"2" to available
"1". when Remote Air Sensor Connection is enabled
and Function Code 03 is set as 02.
· Function Code Code
• Function 06 : 07
Auto Dry Contact
: Address Setting Only available when sanitary water tank temperature sensor is installed.
This •function
Function CodeController
When Central
enables 06the
: Auto
is Dry
Dry Contact
installed,
Contact address assigning
to operate is setAuto
under by this
Runfunction.
mode or Manual mode with remote · Sanitary water tank and sanitary water tank kit should be installed.
This function
controller. enables the Dry value
Contact to operate under Auto Run mode or Manual mode with remote controller.
• Function Code 08 : Override Setting should be changed from "2" to "1".
If thermostat is used, · DIP switch No. 2 and 3 should be set properly.
If thermostat is used, value should be changed from "2" to "1".

Key Components
Override master/slave selection function is to prevent the unitʼs different mode operation. If the unit is set as the
· Function Code 07 : Address Setting
slave, it blocks a change of opposite operating mode(cooling/heating).
When• Function Code 07 : is
Central Controller Address Setting
installed, address assigning is set by this function. Temperature Control Parameter Setting and Etc
h To Central
When use override master/slave
Controller selection
is installed, function
address is only possible
assigning when
is set by thisunits are connected in series to the
function. · Function Code 22 : Setting Cut-off Temperature in Cooling Mode (FCU setting included)
· Function outdoor
Code 08 unit.: Override Setting
• Function Code 08selection
: Overridefunction
Setting is to prevent the unit's different mode operation. If the unit is set Determine leaving water temperature when the unit is turned off. This function is used for preventing
Override master/slave
• Function Code 09 : Water Pump Test Run
as theOverride itmaster/slave isselectionoffunction
PumpisTest
to prevent theshould
unitʼsbe
different mode operation. If the unit is set as the condensation on the floor in cooling mode.
After water
slave, pipe work
blocks done, Water
a change opposite Run mode
operating mode(cooling/heating).
slave, it blocks
performed to a change
check of water
whether opposite operating
circulation mode(cooling/heating).
is normal. - Value #1 : cut-off temperature. Value #1 is valid when Value #2 is '00 (that means, FCU is installed)'.

On Boarding
※T o use override master/slave selection function is only possible when units are connected in series to - Value #2 : determines if FCU is installed or not. '01' means 'FCU is NOT installed', and '00' means 'FCU
To use override master/slave selection function is only possible when units are connected in series to the
thehoutdoor unit.

PCB
outdoor
Copyright unit.
©2011 LG Electronics. Inc. All right reserved. - 15 - is installed.'
LGE Internal Use Only
Only Code
· Function for training
09and:service
Waterpurposes
Pump Test Run - Example : If Value #1 is set as '10' and Value #2 is '01' and actually FCU is NOT installed in the water
• Function Code 09 : Water Pump Test Run loop, the unit stops operation in cooling mode when the leaving water temperature is below
After water pipe work
After water pipe work is done,
is done,Water
WaterPump
Pump Test Run mode
Test Run modeshould
shouldbebe
performed to check whether water 10℃(50°F).
performed to check whether watercirculation
circulationisis normal.
normal.
- Example : If Value #1 is set as '10' and Value #2 is '00' and actually FCU is installed in the water loop,

Appendix
the unit does NOT stop operation in cooling mode when the leaving water temperature is
Copyright ©2011 LG Electronics. Inc. All right reserved. - 15 -
LGE Internal Use Only below 10℃(50°F).
Only for training and service purposes

214 _TROUBLE SHOOTING GUIDE BOOK _ 215


Features
Features
· Function Code 2B : Setting sanitary water heating timers
NOTICE
FCU Installation Determine
• Functiontime
Codeduration : Operation
2B : Setting time and
sanitary water stop
heating time of sanitary tank heating
timers
FCU Installation Determine
- Value #1 oftime durationCode
Function : Operation time and
2B : This timestop time ofdefines
duration sanitary how
tank heating
long sanitary tank heating can be

Basic Part
· If FCU is used, 2way valve should be installed and connected to the Main PCB assembly 1.
• If IFCU
· is used,
f Value #2 is2way
set valve should
as '00' but be installed
FCU and connected
or 2way to theinstalled,
valve is NOT Main PCBthe
assembly 1. not operate normally.
unit may - Value #1 of Function Code 2B : This time duration defines how long sanitary tank heating can be
continued.
• If Value #2 is set as ʼ00ʼ but FCU or 2way valve is NOT installed, the unit may not operate normally. continued.
- Value #2 of Function Code 2B : This time duration defines how long sanitary tank heating can be
· Function Code 23, 24, and 25 : Setting Weather-dependent operation - Value #2 of Function Code 2B : This time duration defines how long sanitary tank heating can be stopped.
stopped. It is also regarded as time gap between sanitary tank heat-
It is also regarded as time gap between sanitary tank heating cycle.
• Function Code 23, 24, operation
Weather-dependent and 25 : Setting
is thatWeather-dependent
the unit automatically operation
adjusts target temperature (leaving water or
- Example of timing chart : ing cycle.
Weather-dependent
room air) according operation is that theairunit
to the outdoor automatically adjusts target temperature (leaving water or room air)
temperature.
- Example of timing chart :
according
- Value to#1 the
andoutdoor
Value air
#2 temperature.
of Function Code 23 : range of outdoor air temperature

Introduction
Multi V Ⅳ
--Value
Value#1 #1
andand
Value #2 of#2Function
Value CodeCode
of Function 23 : range
24 : of outdoor
range air temperature target room air temperature
of auto-adjustable
-- V
 alue
Value #1 and
#1 and Value
Value #2 of#2 of Function
Function Code 24 Code 25 of: range
: range of auto-adjustable
auto-adjustable target
target room air leaving water tempera-
temperature Sanitary tank
ture#1 and Value #2 of Function Code 25 : range of auto-adjustable target leaving water temperature
- Value heating is enabled

Note: Weather-dependent
Note : Weather-dependent operation
operation is applied
is applied for heating
for heating mode only.
mode only.

Self-diagnosis
Sanitary tank

Function
Auto-Adjustable heating is required
Target Temperature Temperature profile 2B.02 2B.01 2B.02 2B.01 2B.02
of Weather-dependent Sanitary tank
operation heating operation
Value #1 of
Function Code
24 or 25

Outdoor Unit
Value #2 of Time

Control
Function Code
24 or 25
· Function
• FunctionCode Code2C2C: :Setting
Setting water flowrate
water flow rate
Outdoor Determine
Determine thethedifference
difference between targetinlet
between target inlet water
water temperature
temperature and outlet
and target targetwater
outlet water temperature
temperature from from
Value #1 of Value #2 of air temperature
Function Code 23 Function Code 23 water
water flowflow rate.
rate.

Test Run Check


- Value#1#1ofofFunction
- Value Function Code
Code2C2C: Water
: Water flowflow
rate rate
whichwhich
flows to HydrotoKit.
flows Hydro Kit.
• Function Code 28 and 29 : Setting control parameter for Sanity water heating operation * Sanitary water = Domestic Hot Water
·Descriptions
Function Code 28 and 29 : Setting control parameter for Sanity water heating operation * Sanitary water = Domestic Hot Water
for each parameters are as following.
- Descriptions for each Code
Value #1 of Function parameters are as following.
28 : temperature gap from Value #2 of Function Code 28. • Function
· Function Code
Code 2E2Eand
and2F2F :: Changing thermal
Changing thermal on/off
on/off temperature
temperature
- -Value
Value#2#1ofofFunction
FunctionCode Code2828 : temperature
: maximum gap from Value #2 of Function Code 28.
temperature. Select
Select Thermal
Thermal on/off Temperature
on/off Temperature gap.
gap.
- Value #2 of Function Code 28 : maximum
- Example : If Value #1 is set as ʻ5ʼ and Value #2 temperature.
is set as ʼ50ʼ, then water tank heating will be started when

Trouble Shooting Checking Method for


- Examplethe : If water
Valuetank
#1 istemperature
set as '5' and Value45°C(113°F).
is below #2 is set as '50', then water tank heating will be started 2E : Room Air temperature 2F : Leaving Water temperature &
when the water tank temperature is below 45°C(113°F). 2E : Room Air temperature 2F Sanitary
:L tankWater
 eaving water (DHW) temperature
temperature &
- Value #1 of Function Code 29 : temperature gap from target sanitary water temperature.

Guide
- Value #1 of Function Code 29 : temperature gap from target sanitary water temperature. Th On Th Off
Sanitary
Th On
tank waterTh(DHW)
Off
temperature
- Value #2 of Function Code 29 : Determining heating demand priority between sanitary water tank heating
- Value #2 of Function Code 29and :D under
etermining heating demand priority between sanitary water tank
floor heating. 0 Th On
-0.5°C Th Off
1.5°C 0 -2°C Th On 2°C Th Off
- Example : If userʼs target temperature heating
is setand under
as ʼ50ʼ andfloor
Valueheating.
#1 is set as ʻ3ʼ, then water tank heating will 1 4°C 6°C 1 -6°C 4°C
0 -0.5℃ 1.5℃ 0 -2℃ 2℃
- Examplebe : Ifturned
user'sofftarget
whentemperature is set as '50'
the water temperature and Value
is above #1 is set Water
53°C(127°F). as '3', tank
thenheating
water tank heating
will be 2 2°C 4°C 2 -2°C 4°C

Key Components
turned
will beon turned
when the off water
whentemperature is below 50°C(122°F).
the water temperature is above 53°C(127°F). Water tank heating 1 3
4℃-1°C 6℃
1°C 3
1 -1°C
-6℃ 1°C
4℃
- Example : If Value
will be#2turned
is set as
on ʻ0ʼ,
whenthatthe
means
waterheating priorityisisbelow
temperature on sanitary water heating, In this case the
50°C(122°F). 2 2℃ 4℃ 2 -2℃ 4℃
- Exampleunder floor #2
: If Value canisnotsetbeasheated
'0', thatwhile sanitary
means water
heating heating.
priority Onsanitary
is on the other hand,
water if the Value
heating, In this#2
is set asthe
ʻ1ʼ, under
that means heating
not priority is onwhile
undersanitary
floor heating, sanitary tank canother
not be 3 -1℃ 1℃ 3 -1℃ 1℃
case floor can be heated water heating. On the hand, • Function Code 30 : Remote Controller Program Version
heated
if thewhile
Valueunder
#2 isfloor
set heating.
as '1', that means heating priority is on under floor heating, sanitary Display Remote Controller Program Version.

NOTICE tank can not be heated while under floor heating. · Function Code 30 : Remote Controller Program Version

On Boarding
Sanitary water heating does not operate when it is disabled.
Display Remote Controller Program Version.

PCB
Sanitary water heating does not operate when it is disabled. Copyright ©2011 LG Electronics. Inc. All right reserved. - 18 -
Enabling
Enabling //Disabling
Disablingsanitary
sanitarywater
waterheating
heatingtotooperate
operateis is
determined by by
determined pushing
pushing button.
button. Only for training and service purposes
LGE Internal Use Only

When
When iconisisdisplayed
icon displayed on
on the
the remote
remote controller,
controller, sanitary
sanitary water
water heating
heatingisisenabled.
enabled.
(by
(by button
button input
inputororscheduler
schedulerprogramming)
programming)

Appendix
Copyright ©2011 LG Electronics. Inc. All right reserved. - 17 -
LGE Internal Use Only
Only for training and service purposes

216 _TROUBLE SHOOTING GUIDE BOOK _ 217


Ⅴ. Test Run Check
1. Precheck 220
2. Dip Switch Setting 226
3. Operation Check 227
4. Standard Thickness Table
of Piping NBR Insulation 228
1. Precheck

1.1 Checks Before Test Run 1.2 Precaution during checking of the inverter compressor

Basic Part
Check to see whether there is any refrigerant leakage, and slack of power or communication While supplying the power, high voltage is supplied to the power supply of the inverter, please
1 1
cable. do not touch the inverter power section. (There is a risk of electric shock)

Confirm that 500 V megger shows 2.0 MΩ or more between power supply terminal block and Please shut off the main power when checking. And please check with tester.
ground. Do not operate in the case of 2.0 MΩ or less. After cutting off main power, please wait 10 minutes. Open mainboard installed on the panel,

Introduction
Multi V Ⅳ
NOTE : Never carry out megaohm check over terminal control board. Otherwise the control 2 please make sure the voltage across the DC LINK voltage is less than 20V.
board would be broken. Since LED has no relationship with capacity charge voltage, please work after checking the
Immediately after mounting the unit or after leaving it turned off for an extended length voltage across the DC LINK voltage.
2 of time, the resistance of the insulation between the power supply terminal board and
the ground may decrease to approx. 2 MΩ as a result of refrigerant accumulating in

Self-diagnosis
the internal compressor.

Function
If the insulation resistance is less than 2 MΩ, turning on the main power supply and
energizing the crankcase heater for more than 6 hours will cause the refrigerant to
evaporate, increasing the insulation resistance.

Check if high/low pressure common pipe, liquid pipe and gas pipe valves are fully opened.

Outdoor Unit
3
NOTE: Be sure to tighten caps.

Control
Check if there are any problems in automatic addressing or not:
4 Check and confirm that there are no error messages in the display of indoor units or remote
controls and LED in outdoor units.

Test Run Check


when cutting main power of the Multi V
· Always apply main power of the outdoor unit during use of product
(cooling season/heating season).

Trouble Shooting Checking Method for


· Always apply power before 4 hours to heat the crank case heater where performing test run after
installation of product. It may result in burning out of the compressor if not preheating the crank case

Guide
with the electrical heater for more than 4 hours.(In case of the outdoor temperature below 10℃)

Key Components
Preheat of compressor
· Start preheat operation for 4 hours after supplying main power.
· In case that the outdoor temperature is low, be sure to supply power 4 hours before operation so that
the heater is heated(insufficient heating may cause damage of the compressor.)

On Boarding
PCB
Appendix
220 _TROUBLE SHOOTING GUIDE BOOK _ 221
1.3 Check list of the installation Checklist Problem
1.3 설치 작업에 대한 점검 사항 Check the insulation procedure of main pipe and branch pipe

Basic Part
· It must be insulated to the part of branch pipe Condensation on
· Please use the insulation(EPDM) in the insulation table. the pipe
· There must be no gap between insulation and pipe.
Installation No cooling/heating

Basic Part
Charging the refrigerant considering the pipe diameter and length.
& Piping Error code : CH34
· Please follow the method in the installation guide

Introduction
Multi V Ⅳ
Noise in Cooling mode
Did the installation and insulation process of drain pipe be con-
Leakage and conden-
ducted normally?

Multi V Ⅳ 개요
메인Mainboard
보드 sation
· Check the working status of drain pump
Did you use the cable diameter of the main power supply and

Self-diagnosis
메인 보드 Stop by error
the capacity of the switch according to regulations?

Function
Noise Filter Fire by overheating
· Check the connection in ordering to R,S,T,N.
Power line

자가진단기능
Did you do appropriate ground connection of outdoor unit? Electric shock by
External보드
익스터널 Board
· Do not connect to gas pipe, water pipe, lightning rod and inappropriate ground
익스터널 보드
Main power telephone ground wire. connection

Outdoor Unit
supply Did you comply with the limits for a length of the power line and
terminal block

Control
communication line? Stop by error

실외기 제어
ex) maximum length : 220m (total pipe length 1000m)
Did you check the specification of the communication line?
Stop by error
(VCTF-SB 1.0~1.5mm²)

Test Run Check


Stop by error in

시운전 점검
Did you use the shield wire for communication line? case of
using multi core wire
Checklist Problem Communi- Did you check the distance between the communication line and
Check the procedures for selecting the connection of the indoor cation Line the power supply line?

Trouble Shooting Checking Method for


unit and outdoor unit. 현장문제해결 & Power
· Maximum number of indoor units that are connected. It is not working line Current capacity of power line Spacing

Guide
· Range of connectable indoor units capacity : 50~130% of Error code : CH51
Outdoor units total capacity (Capacity of con- 10A 300mm Stop by error
· Driving range : 10~130% of outdoor units total capacity nected indoor units 50A 500mm
100 V or more
주요 부품 점검

is over.)
100A 1,000mm

Key Components
※C
 apacity of the indoor unit, it is recommended a combination of
Installation 100% for the capacity of the outdoor unit. Exceed 100A 1,500mm
& Piping
Whether to comply with the limits for refrigerant piping length
Please check the wrong wiring connection. Stop by error
PCB 온보딩

Total Pipe length 1,000m


(Cooling Mode) It is Stop by error(CH34)
Longest piping length (Equivalent) 200m Please open the service valve of refrigerant pipe.

On Boarding
not cooling Before Compressor damage
Longest piping length after 1st branching 90m (Heating Mode) It is operation Please turn on the power of outdoor unit for minimum 4 hours

PCB
Compressor damage
Level difference between ODU ~ IDU 110m not heating before operation.

Level difference between IDU ~ IDU 40m 37


MULTI V SERIES_ 137

Appendix
222 _TROUBLE SHOOTING GUIDE BOOK 37
_ 223
1.4 Check list of additional charging of refrigerant 1.5 Procedure
1.5 실내기of commissioning
주소설정 및 and setting
시운전 순서 of the indoor unit address

Basic Part
Additional charging of refrigerant is conducted in order to below when installing
If you do not follow the instructions below, it is possible the compressor burn out. ODU : On
실외기 전원

Caution In case of excessive charging, you will damage your system.

Introduction
IDU : On

Multi V Ⅳ
실내기 전원
Calculation of pipe length and additional

서비스•유지보수 가이드북
charging refrigerant.
(Leakage check for IDU and pipe must Waiting for분
3 minutes.
Leakage check 대기
conducted at 3.8MPa for 24 hours)

Self-diagnosis
Function
Vacuum (over 1 hour at 5 Torr)
No
Check the blink of
메인 아니요 Check the mainboard of ODU
LED on mainboard.
보드의 가 실외기 메인 보드점검 실내 외기간 통신선 연결 상태 자동 체크
Service Valve check (Do not open the service valve) 깜빡입니까
*Auto check of communication line status between IDU and ODU
Yes

Outdoor Unit
Charging Push the
붉은색 red button
버튼을 초 이상

Control
for over누르세요
5 seconds.
Completed charging Incompleted charging

Open the service valve Close the valve of refrigerant tank 제어보드의 세그먼트 에“ ”이 자동 주소
Display the ’88’ on LED
표시됩니다 Auto addressing Start
설정 시작 실외기 실내기 교체시 자동주소 설정해 주세요

Test Run Check


Operation Open the service valve
88
분 대기
Waiting for 10~15 minutes.
Check the operation Operation
Liquid Pipe Diameter(mm) Additional Charging Refrigerant(kg/m)

Trouble Shooting Checking Method for


“ ”표시 해제 됨 ·Auto addressing Completed
ø6.35 0.022 After cooling, charging the additional ·D완료된
isplay the
실내기 number
대수 of
표시IDU that
ø9.52 0.061 Sign off the ‘88’ on LED
refrigerant to service valve in low pressure addressing completed for 30

Guide
ø12.7 0.118 seconds
각 실내기의 주소가 실내기의 표시창 무선리모컨 사용 시 이나 유선 리모컨 표시창에
ø15.88 0.173
gas side
유선 리모컨의
88 실내기 주소 확인 나타납니다
ø19.05 0.266 예 실외기에 실의 실내기가 조립된 경우 실내기 유선 리모컨 또는
ø22.2 0.354 통신선 및 check the IDU address of wired 표시창에 으로 나타납니다 이러한 실내기 주소번호는
ø25.4 0.48
Check the operation
전원선 remote control 에러표시가 아니며 리모컨의 운전 정지 버튼을 누르면 사라집니다

Key Components
연결상태 점검
check the connection of
모든 실내기의 주소 설정이 완료되었으면 리모컨으로 각각의 실내기를 운전하여
communication
실내기 line and
<The correction factor of refrigerant(IDU)> unit : kg power나타나지
주소가
supply line
시운전 실내기 및 실외기의 운전상태를 확인하세요
않을경우에는
Capacity(kW) 2 2.3 3.2 4 5.2 6 7.3 8.3 10 11 13 14.5 16 23 25 29 32 52
IDU Type 통신선 및 전원선 test run
Ceiling concealed duct(Low static duct) - 0.17 0.17 0.17 0.37 0.37 0.37 - - - - - - - - - - - 연결상태를 점검하세요
Ceiling concealed duct(High static duct) - - - - 0.26 0.26 0.26 0.44 0.44 0.44 0.44 0.62 0.62 1.00 - 1.00 - -
Wall mounted - 0.24 0.24 0.24 0.28 0.28 0.28 - - - - - - - - - - 반드시 시운전 시간 이전에 주전원을 투입하여 압축기 히터가 가열되도록 하세요

On Boarding
1way cassette 0.20 0.20 0.20 0.20 0.290.29 0.29 - - - - - - - - - - - 충분히 가열되지 않으면 압축기 소손의 원인이 됩니다
2way cassette - - - - 0.16 0.16 0.16 - 주의 실외기가 대 이상인 경우 슬레이브 딥 스위치를 확인하여 맞게 설정하시기 바랍니다 참조

PCB
4way cassette - 0.48
0.25 0.25 0.32 0.32 0.84# 0.48
0.48 0.84# 0.64 0.64 0.64 0.64 0.64 - 미설정시 제품이 정상적으로 작동하지 않거나 의 원인이 됩니다
Art cool - 0.10 0.10 0.10 0.29 0.29 -
Floor standing - 0.17 0.17 0.17 0.37 0.37 0.37 -
PAC IDU - - - - - 0.59 1.32 - 1. Turn on the main power supply for 4 hours before test run,
Fresh Air intake Unit - - - - - 0.62 1.00 1.00 -
DX ECO V - - - 0.20 0.20 0.20
please be sure to heat the heater of compressor.

Appendix
Hydro-kit(Medium Temp.) - - - - - 1.60 2.40 2. Please set correctly the SLAVE DIP switch of ODU if a number of ODU is more than 2
40
Hydro-kit(High Temp.) - - - - - 1.00

224 _TROUBLE SHOOTING GUIDE BOOK _ 225


140 _WHISEN SYSTEM
2. Dip Switch Setting 3. Operation Check

■ Slave ODU Setting(If single, the contents of master ODU will be applied) 1. Please start after the automatic address setting and checklist checking.
2. M
 ake sure that IDU and ODU is operating normally. If unknown noise because of

Basic Part
liquid compression can be heard in the compressor, stop operation immediately and
Dip Switch Setting note wait until pressure stabilizes, please restart.
3. Please check the operation of the outdoor unit equivalent while operating by adding
one by one indoor unit.
You must set the Slave 1 ODU 4. Please check out the cold wind(hot wind in heating mode) from the outlet of the air
side of the IDU.

Introduction
Multi V Ⅳ
5. By adjusting the wind direction and air volume of the IDU, please make sure that the
functions are normal
You must set the Slave 2 ODU

Self-diagnosis
Function
You must set the Slave 3 ODU

Outdoor Unit
Control
Test Run Check
Trouble Shooting Checking Method for
Guide
On Boarding Key Components
PCB
Appendix
226 _TROUBLE SHOOTING GUIDE BOOK _ 227
4. Standard Thickness Table of Piping NBR Insulation

Cooling place No Cooling place


1. General place 2. Special place 3. General place 4. Terrible condition
ø6.35
Liquid Over 9t Over 9t Over 9t Over 9t
ø9.52
Pipe
Overø12.7 Over 13t Over 13t Over 13t Over 13t Ⅵ. Trouble Shooting Guide
ø9.52
ø12.7
1. The phenomena from main component failure 230
ø15.88
Over 13t 2. Outdoor Unit EEV 231
ø19.05 Over 19t Over 19t
3. Phase Bridge Diode Checking Method 234
ø22.22
4. Inverter IPM Checking Method 235
ø25.4
Gas Over 25t 5. Fan IPM Checking Method 236
Pipe ø28.58
6. Pressure Sensor(High/Low Pressure Sensor) 238
ø31.75 7. Solenoid Valve 239
ø34.9 8. Reverse Valve 240
ø38.1 Over 19t 9. Temperature Sensor 240
Over 25t Over 25t
ø41.3 10. Inverter Compressor 241
ø44.45 11. Outdoor Fan & Fan Motor 242
ø53.98 Over 32t 12. Compressor Specification 243

1. General place : IDU is operating with the pipe passing in indoor.


- Apartment, Classroom, Office, Store, Hospital, and etc.
2. Special place
In cooling mode, Temperature/Humidity big difference between upper and lower part of room
because of high ceiling height
- Church, Auditorium, Theater, Lobby, and etc.
In cooling mode, high temperature/humidity of inner ceiling
- bathroom, locker room of swimming pool
3. General place : IDU is not operating with pipe passing in indoor.
- corridor(dormitory, school, and etc)
4. Terrible condition(Include all of the following conditions)
- IDU is not operating with pipe passing in indoor
- Always humid place and no indoor air flow to outside of refrigerant pipe.

Above insulation thickness is standard when the thermal conductivity is 0.035W/m℃.

228 _TROUBLE SHOOTING GUIDE BOOK


1. The phenomena from main component failure 2. Outdoor Unit EEV

Checking Method for Key Components


· The phenomena from main component failure
2.1
2.3 Electronic ExpansionValve
Electronic Expansion Valve
Component Phenomenon Cause Check method and Trouble shooting

Basic Part
Checking Method for Key Components
Compressor Not operating Motor insulation Check resistance between terminals and Brown
broken chassis 2.3 Electronic Expansion Valve
Red
White
ø1
Strainer clogged Change strainer Red M
Red ø3
Oil leakage Check oil amount after opening oil port Brown
Orange

Introduction
Multi V Ⅳ
Blue White
Stop during running Motor insulation failure Check resistance between terminals and Red ø1 ø2 ø4
chassis Orange Red M
Red ø3 Yellow Brown Blue
Abnormal noise R-S-T misconnection Check compressor R-S-T connection Yellow Orange
Blue
during running

Self-diagnosis
ø2 ø4
Orange

Function
Outdoor High pressure error Motor failure, Check the fan operation to confirm proper
·• Pulse
Pulse signal
signaloutput
outputvalue andand
value valve operation
valve operation Yellow Brown Blue
fan in cooling mode bad ventilation around motor functioning. Switch OFF the outdoor Yellow
operation outdoor heat ex- unit and remove obstacles, if any, around Output state Output state
Output(ø) No.
changer the HEX. Check connector Output(ø) No. 1 2 3 4
1 2 3 4
Outdoor Heating failure, fre- Bad connector Check resistance between terminals • Pulse ø1
signal output value
ON and valve operation
ON OFF ON

Outdoor Unit
EEV quent defrosting contact ø1 ON ON OFF ON

Control
ø2 ON Output ON
state ON OFF
Output(ø) No.
No operation sound Coil failure Service necessary ø2 1 ON 2 ON 3 ON 4 OFF
ø3 OFF OFF ON OFF
after switching ON ø1 ø3 ON OFF ON OFF OFF ON ON OFF
ø4 OFF OFF OFF ON
the power supply
ø2 ø4 ON OFF ON OFF ON OFF OFF ON

Test Run Check


Heating failure, EEV clogged Service necessary • Output
ø3
pulse sequence
OFF OFF ON OFF
frozen outdoor heat - In valve close state: 4 ’ 3 ’ 2 ’ 1 ’ 4
exchanger part ø4 OFF OFF OFF ON
- In valve open state: 1 ’ 2 ’ 3 ’ 4 ’ 1
· Output pulse sequence
Low pressure error EEV clogged • Output
- In valve pulse
closesequence
* 1. If EEV open angle does not change, all of output phase will be OFF
state: 4 → 3 → 2 → 1 → 4
or discharge tem- 2. If output phase is different or continuously in the ON state, motor will not operate smoothly and start
- In- Invalve
valve close state:
state:4 1’ →3 ’22→’ 13’→ 4 4 → 1

Trouble Shooting Checking Method for


open
vibrating.
perature error
* 1.- In
If valve
EEV openopenstate:
angle1 ’ 2 ’ not
does 3 ’ 4change,
’1 all of output phase will be OFF

Guide
•* EEV
2. 1. valve
If Ifoutput
EEV operation
phase
open is does
angle different or continuously
not change, all of output in the will
phase ONbestate,
OFF motor will not operate smoothly and
When system fault occurs, the error code is displayed on the indoor unit display or remote control 2. If output
start phase is different or continuously in the ON state, motor will not operate smoothly and start
vibrating.
vibrating. - At power ON, open angle signal of 1400 pulses out-
display. The trouble shooting guide is available in the service manual. put and valve position is set to ⓐ
· When CH05/53/11 ERROR occurs, check if auto-addressing has done and communication wiring Valve If valve operates smoothly, no noise and vibration
• EEV
· EEVvalve operation
valve close
operation occurs and if valve is closed. noise occurs.

Key Components
is ok. open
Angle
- At- Noise
power
-A
from
 t power
EEV can
ON, open ON,anglebesignal
open
confirmed by touching
of 1400
angle pulses
signal
the
of out-
1400
Full open putEEVand surface with
valve position a screw driver
is set to ⓐ and listening the
Valve open EEV
If valve noise. output
pulses
operates and no
smoothly, valve
noiseposition is set to
and vibration
close 1950 pulses
open occurs ⓐand
- If liquid if valveoperates
is is
Ifrefrigerant
valve closed. noise
in EEV, the occurs.
smoothly,
noise no noise
is lower.
Angle
- Noiseand
from vibration
EEV can be occurs andbyif touching
confirmed valve isthe
closed.
EEV surface with a screw driver and listening the
noise occurs.

On Boarding
pulse
Full open
open EEV
- noise.
N
 oise from EEV can be confirmed by
1950 pulses

PCB
- If liquid refrigerant
touching theis in
EEVEEV, the noise
surface is lower.
with a screw
driver and listening the EEV noise.
pulse - If liquid refrigerant is in EEV, the noise is
Copyright ©2011 LG Electronics. Inc. All right reserved. - 60 -
lower. LGE Internal Use Only
Only for training and service purposes

Appendix
Copyright ©2011 LG Electronics. Inc. All right reserved. - 60 -
LGE Internal Use Only
Only for training and service purposes
230 _TROUBLE SHOOTING GUIDE BOOK _ 231
Checking Method for Key Components

Checking Method for Key Components


· EEV failure check method · •EEV
EEV Coil andbody(Outdoor
Coil and body(Outdoor unit)
unit)
Failure mode Diagnosis Repair process Unit • EEV Coil and body(Outdoor unit)

Basic Part
Body
Microcomputer 1. Disconnect the EEV connector form control Check and replace Indoor Body
Driving circuit board and connect testing LED Indoor unit control unit
failure board

Introduction
Multi V Ⅳ
Lead wire

Lead wire
Coil
Coil
1KΩ
� LED

Self-diagnosis
2. M
 ain power ON, pulse signal is out from EEV

Function
for 17 sec.
If LEDs do not turn on, or are in on state
continuously, then driving circuit is abnormal
EEV locking 1. If EEV is locked, in no load state, the driv- Replace EEV Indoor/

Outdoor Unit
ing motor rotate, and clicking sound always Outdoor • Remove and assemble the coil

Control
occurs unit · •Remove
Remove and assemblethethe
and assemble coilcoil
Remove Assemble
EEV Motor coil 1. Check the resistance between coil terminal Replace EEV Outdoor
short or (red-white, red-yellow, red-orange, red-blue) unit Remove Assemble • Grip the A part tightly, and pull
up coil part upward.
misconnection 2. If the estimated resistance value is in 52 3 • Grip the A part tightly, and pull

Test Run Check


then the EEV is normal - When
up coil the coil
part part is removed or
upward.
assembled, be careful not to bend
- the
When theofcoil
pipe thepart is removed or
body.
1. Check the resistance between coil terminal Replace EEV Indoor assembled, be careful not to bend
(brown-white, brown-yellow, brown-orange, unit the pipe of the body.
brown-blue)
2. If the estimated resistance value is in 150 10

Trouble Shooting Checking Method for


then the EEV is normal Body
Body

Guide
Full closing 1. Operate indoor unit with FAN mode and Indoor Body
Body
(valve leakage) operate another unit
indoor unit with COOLING mode
2. Check indoor unit(FAN mode) liquid pipe

Key Components
temperature
(from operation monitor of outdoor unit
control board)
3. When fan rotate and EEV is fully closed, if
there is any leakage, then the temperature
is down

On Boarding
PCB
If estimated temperature is very low in
comparison with suction temperature which is
displayed at remote controller then the valve
Copyright ©2011 LG Electronics. Inc. All right reserved. - 61 -
is not fully closed LGE Internal Use Only
Only for training and service purposes
Copyright ©2011 LG Electronics. Inc. All right reserved. - 61 -
LGE Internal Use Only

Appendix
Only for training and service purposes

232 _TROUBLE SHOOTING GUIDE BOOK _ 233


3. Phase Bridge Diode Checking Method 4. Inverter IPM Checking Method
Checking Method for Key Components
Checking Method for Key Components

2.4Phase
3.1 PhaseBridge
BridgeDiode
DiodeChecking
Checking Method
Method 4.12.5Inverter IPM/IGBTChecking
Checking Method
Inverter IPM/IGBT Method
Internal circuit diagram Appearance

Basic Part
Internal circuit diagram Appearance P terminal

R S T W terminal
R U terminal
V terminal

Introduction
Multi V Ⅳ
S
N terminal

Self-diagnosis
Function
1. Wait until Comp PCB DC voltage gets discharged, after the main power switch off.
2. Pull out DC_Link connector, CN COIL 1, 2 connector connected with Converter PCB.
3. 1.Set multi
Wait until tester
Comp PCBin diode mode.
DC voltage gets discharged, after the main power switch off.
4. 2.Measured value connector,
Pull out DC_Link should be CN0.4~0.7V measuring
COIL 1, 2 connector as below
connected table. PCB.
with Converter

Outdoor Unit
5. 3.InSet
case Inverter PCB
multithe measured value is different from the table, set multi tester to resistance

Control
tester in diode mode.
mode and measure. If the value is small (0 Ω) or high (hundreds M Ω), PCB needs
4. Measured value should be 0.4~0.7V measuring as below table. 1. Wait until Comp PCB DC voltage is discharged after main power off.
to be replaced. 1. Wait until Comp PCB DC voltage is discharged after main power off.
5. In case the measured value is different from the table, set multi tester to resistance mode and measure. If the 2. Pull out DC_Link connector and U,V,W COMP connector connected with fan Comp PCB
6. Invalue
caseis that
small bridge
(0 Ω) or diode is damaged,
high (hundreds check
M Ω), PCB needsif toComp, Converter PCB assembly(IPM)
be replaced. 2. Pull out DC_Link connector and U,V,W COMP connector connected with fan Comp PCB
3. Set multi tester to resistance mode.

Test Run Check


isInneeded
6. case thatto be replaced.
bridge diode is damaged, check if Comp, Converter PCB assembly(IPM) is needed to be replaced. 3. Set 4. Ifmulti tester
the value between toP and
resistance
N terminal ofmode.
IPM is short(0Ω) or open(hundreds MΩ), PCB needs to be
4. If thereplaced.(IPM damaged) P and N terminal of IPM is short(0Ω) or open(hundreds MΩ),
value between
5. In the measured value with resistance mode should be within 2.3K Ω ±10%.
Diode terminal
Diode terminal
PCB needs to be replaced.(IPM damaged)
+ terminal: black(-) - terminal: red(+) 6. In case measured value is different from the table, PCB needs to be replaced.(PCB damaged).
+ terminal: black(-) - terminal: red(+) 5. In the measured value with resistance mode should be within 2.3K Ω ±10%.
Tester
Tester terminal
terminal
R(~) : red(+) 0.4 V
6. In case measured value isP terminal different : black
from(-) the table,
N terminal : red needs
PCB (-) to be replaced. (PCB
R(~) : red(+) 0.4~ 0.7
V ~V 0.7 V - -

Trouble Shooting Checking Method for


damaged). U terminal : red(+) 2.3K Ω ± 10% 3.0K Ω ± 10%
S(~) : red(+) 0.4 V ~ 0.7 V - V terminal : red(+) 2.3K Ω ± 10% 3.0K Ω ± 10%
S(~) : red(+) 0.4 V ~ 0.7 V -

Guide
T(~) : red(+) 0.4 V ~ 0.7 V - W terminal : red(+) 2.3K Ω ± 10% 3.0K Ω ± 10%
T(~) : red(+) 0.4 V ~ 0.7 V - P terminal : black (-) N terminal : red (-)
R(~) : black(-) - 0.4 V ~ 0.7 V P terminal : red(+) N terminal : red (+)
R(~) : black(-) - 0.4 V ~ 0.7 V U terminal
U terminal :: black(-)
red(+) 2.3K Ω ± 10%
3.0K Ω ± 10% 2.3K Ω ± 10% 3.0K Ω ± 10%
S(~) : black(-) - 0.4 V ~ 0.7 V
V terminal :: black(-)
V terminal red(+) 3.0K Ω ± 10%
2.3K 2.3K Ω ± 10%
Ω ± 10% 3.0K Ω ± 10%
S(~) : black(-)
T(~) : black(-) - - 0.4 V ~ 0.7 V0.4 V ~ 0.7 V

Key Components
W terminal : black(-) 3.0K Ω ± 10% 2.3K Ω ± 10%
T(~) : black(-) - 0.4 V ~ 0.7 V W terminal : red(+) 2.3K Ω ± 10% 3.0K Ω ± 10%
] Red(+) and black(-) are the measuring terminals of multi tester. ] Red(+) and black(-) are the measuring terminals of multi tester.
P terminal : red (+) N terminal : red (+)
※ Red(+) and black(-) are the measuring terminals of multi tester.
CAUTION U terminal : black(-) 3.0K Ω ± 10%
- 64 -
2.3K Ω ± 10%
Copyright ©2011 LG Electronics. Inc. All right reserved.
V terminal : black(-) 3.0K Ω ± 10% LGE Internal
2.3K Ω Use±
Only10%
• Check the electric parts of c/box, 10 minutes after switching off the main supply and checking DC Only for training and service purposes

On Boarding
voltage is discharged. Otherwise, there is chance of getting electric shock.

PCB
1. C
 heck the electric parts of c/box, 10 minutes after switching off the main supply and W terminal : black(-) 3.0K Ω ± 10% 2.3K Ω ± 10%
• There is chance of electric shock by charged voltage.
checking DC voltage is discharged. Otherwise, there is chance of getting electric shock.
2. There is chance of electric shock by charged voltage ※ Red(+) and black(-) are the measuring terminals of multi tester.

Appendix
Copyright ©2011 LG Electronics. Inc. All right reserved. - 63 -
LGE Internal Use Only
Only for training and service purposes

234 _TROUBLE SHOOTING GUIDE BOOK _ 235


5. Fan IPM Checking Method

5.1 Fan IPM Checking Method 5.2 Fan IPM Checking Method

Basic Part
1. Wait until Comp PCB DC voltage gets discharged after the main power switch off. 1. Wait until Inverter PCB DC voltage gets discharged after the main power switch off.
2. Pull out DC Link connector and U, V, W fan motor connector connected with fan PCB 2. Pull out DC connector and U,V,W fan motor connector connected with Fan PCB
3. Set multi tester in resistance mode . Checking
3. Set multi Method
tester in for Key Components
resistance mode .
Checking Method for Key Components
4. If the value between P and N terminal of IPM is small (0Ω) or tens KΩ, PCB needs 4. If the value between P and N terminal of IPM is small (0Ω) or tens KΩ, PCB needs
to be 2.6 Fan IPM
replaced (IPMChecking
damaged). Method 2.7 Fan (IPM
to be replaced IPMdamaged).
Checking Method

Introduction
Multi V Ⅳ
5. In 1.case the measured value is open(hundreds KΩ), measure resistance mode, and the
Wait until Comp PCB DC voltage gets discharged after the main power switch off.
5. In case
1. Waittheuntilmeasured
Inverter PCBvalue is open(hundreds
DC voltage gets discharged afterKΩ), measure
the main resistance
power switch off. mode, and
value
2. Pullshould be connector
out DC Link within 2.3KΩ
and U,V,W±10% asconnector
fan motor shownconnected
below table.
with fan PCB the value should
2. Pull out be within
DC connector 35 KΩ
and U,V,W ±10%
fan motor as shown
connector connectedbelow table.
with Fan PCB
6. If the
3. Setmeasured
multi tester invalue is mode
resistance different
. from the value given in the table, PCB is needs to 6. If the3. measured
Set multi testervalue
in resistance mode . from the value given in the table, PCB is needs to
is different
be4.replaced.
If the value between P and N terminal of IPM is small (0Ω) or tens KΩ, PCB needs to be replaced (IPM dam- 4. If the value between P and N terminal of IPM is small (0Ω) or tens KΩ, PCB needs to be replaced (IPM dam-
be replaced.
aged). aged).

Self-diagnosis
5. In case the measured value is open(hundreds KΩ), measure resistance mode, and the value should be within 5. In case the measured value is open(hundreds KΩ), measure resistance mode, and the value should be within

Function
2.3KΩ ±10% as shown below table.
P terminal : black (-) N terminal : red (-) 35 KΩ ±10% as shown below table. P terminal : black (-) N terminal : red (-)
6. IfUthe measured value is different from the value 6.
U Ifterminal
the measured value is different from the35K
: red(+) value
Ωgiven
± 10%in the table, PCB is needs to be replaced.
Open
terminal : red(+) 2.3Kgiven
Ω± in the
10%table, PCB is needs to be3.0K
replaced.
Ω± 10%
V terminal : red(+) P terminal2.3K
: black
Ω (-)
± 10% N terminal : red (-) 3.0K Ω ± 10% V terminal : red(+) P terminal
35K :Ω
black (-)
± 10% N terminal : red (-) Open
U terminal : red(+) 2.3K Ω ± 10% 3.0K Ω ± 10% U terminal : red(+) 35K Ω ± 10% Open
W terminal : red(+) 2.3K Ω ± 10% 3.0K Ω ± 10% W terminal : red(+) 35K Ω ± 10% Open

Outdoor Unit
V terminal : red(+) 2.3K Ω ± 10% 3.0K Ω ± 10% V terminal : red(+) 35K Ω ± 10% Open

Control
P terminal : red (+) N terminal : red (+) W terminal : red(+)
P terminal : red (+)
35K Ω ± 10% Open
N terminal : red (+)
W terminal : red(+) 2.3K Ω ± 10% 3.0K Ω ± 10%
U terminal : black(-) P terminal : red(+)
3.0K Ω± 10% N terminal : red (+) 2.3K Ω ± 10% U terminal : black(-) P terminalOpen
: red(+) N terminal : red (+)
35K Ω ± 10%
U terminal : black(-) 3.0K Ω ± 10% 2.3K Ω ± 10% U terminal : black(-) Open 35K Ω ± 10%
V terminal : black(-) 3.0K Ω ± 10% 2.3K Ω ± 10% V terminal : black(-) Open 35K Ω ± 10%

Test Run Check


V terminal : black(-) 3.0K Ω ± 10% 2.3K Ω ± 10% V terminal : black(-) Open 35K Ω ± 10%
W terminal : black(-) 3.0K Ω ± 10% 2.3K Ω ± 10% W terminal : black(-) Open 35K Ω ± 10%
W terminal : black(-) 3.0K Ω ± 10% 2.3K Ω ± 10% W terminal : black(-) Open 35K Ω ± 10%

※ Red(+) andand
] Red(+) black(-) arethe
black(-) are themeasuring
measuring terminals
terminals of multioftester.
multi tester. ※ Red(+) and black(-)
] Red(+) areare
and black(-) the
themeasuring terminals
measuring terminals of multi
of multi tester.
tester.

P Terminal V Terminal P Terminal U terminal V terminal W terminal


V Terminal

Trouble Shooting Checking Method for


U Terminal W Terminal U Terminal W Terminal

Guide Key Components


N terminal
P terminal

On Boarding
PCB
U.V.W connector
U,V,W Connector U,V,W Connector
N Terminal
DC Link Connector
DC connector
N Terminal

Appendix
UX2 Fan PCB
UX3 Fan PCB

- 65 -
236
Copyright ©2011 LG Electronics. Inc. All right reserved.
_TROUBLE
Only for SHOOTING
training and service purposes GUIDE BOOK LGE Internal Use Only Copyright ©2011 LG Electronics. Inc. All right reserved.
Only for training and service purposes
- 66 -
237
_ Use Only
LGE Internal
6. Pressure Sensor(High/Low Pressure Sensor) 7. Solenoid Valve

6.1 Pressure Sensor(High/Low Pressure Sensor) 7.1 Solenoid Valve

Basic Part
Connect manifold gauge to the service valve of outdoor unit, and compare the output of Check the conformity of the operation of solenoid valve to the output sigh of control
high pressure sensor to the output of low pressure sensor Checking Method for Key Components
to detect the defect. board.

below)2.8 Pressure
Compare Sensor(High/Low
the output of pressure sensorPressureto the output Sensor)
Checking Method for
of manifold Key Components
gauge pressure 1) Oil solenoid valve
using the manifold
Connect table below.
gauge to the service valve of outdoor unit, and compare the output of high pressure sensor to 1. It is located in the bottom of accumulator, and it starts operating after some period
2.8
the Pressure Sensor(High/Low
between black andPressure white as theSensor)

Introduction
Multi V Ⅳ
the output of low pressure sensor to detect the defect.
Read pressure clearly composition of pressure sensor. of time of the compressor operation to provide oil stored in the bottom of the ac-
below) Compare the output of pressure sensor to the output of manifold gauge pressure using the table below.
Read themanifold
Connect pressure clearly
gauge to between black
the service andofwhite
valve as the
outdoor unit,composition
and compareof the
pressure
outputsensor.
of high pressure sensor to
cumulator to the compressor.
the output of low pressure
<Low sensor toSensor>
Pressure detect the defect. <High Pressure Sensor> 2. When the compressor starts operating, oil solenoid valve will be on for 2 minutes.
<Low Pressure Sensor> <High Pressure
below) Compare the output of pressure sensor to the output of manifold gauge pressure using Sensor>
the table below. Check if there is operation noise or piping vibration on the solenoid valve.
Read the pressure clearly between
OUTPUT black and white as the composition of pressure
CHARACTERISTICS sensor.
OUTPUT CHARACTERISTICS

Self-diagnosis
3. It turns on right after the compressor stop operating.

Function
<Low Pressure Sensor> <High Pressure Sensor> 4. Solenoid valve can turn on and off repeatedly by the condition of cycle operation;
OUTPUT CHARACTERISTICS OUTPUT CHARACTERISTICS this does not indicate the breakdown of the unit.
5. Insulation resistance in the state of connecting the valve to coil should be over
100mΩ when measure it with DC mega tester(DC 500V).

Outdoor Unit
Control
2) Partial defrosting solenoid valve
1. D
 efrost operation eliminates ice attached on heat exchanger, recovering performance
of heat exchanger.
1) If the pressure of manifold gauge is 0~1kg/cm2, it indicates the pressure got lower due to the leakage of refriger-
1) If the ant. pressure
Find the place of ofmanifold
leakage andgaugefix it. is 0~1kg/cm , it indicates the pressure got lower due
2
2. Two solenoid valves will be on by turns in the extent of 6 minutes when separated

Test Run Check


to2) Ifthe the leakage
difference ofoftherefrigerant.
outputs of highFindand lowthepressure
placeisofin the
leakage
range ofand
1kg/cmfix, the
it. pressure sensor is normal.
2 defrosting is on.
2) 1)I3)
f Ifthe
Ifthe
thepressure
difference
differenceof of
manifold
of
the thegauge of is
outputs
outputs 0~1kg/cm
high of low, pressure
andhigh
2
it and
indicates
is the
low pressure
1kg/cm ,got
pressure
over 2
thelower
is in the duerange
pressure to the leakage
sensor of ofoforder,
1kg/cm2,
is out refriger-
it the 3. It will be turned off right after the end of separated defrosting.
ant.
need Find thereplaced.
to be place of leakage and fix it.
pressure sensor is normal. 4. The change of the operation condition by the operation of solenoid valve can be
2) IfThe the difference of ofthe outputs of high and low pressure is in the range of 1kg/cm , the pressure sensor is normal.
2

3) I4)f the composition


difference ofpressure sensor
the outputs of high and low pressure is over 1kg/cm2, the pressure checked by the before and behind temperature of bypass piping and the sound of
3) If the difference of the outputs of high and low pressure is over 1kg/cm , the pressure sensor is out of order, it
2

sensor
need to is be out of order, it need to be replaced.
replaced. refrigerant.

Trouble Shooting Checking Method for


4) 4)The Thecomposition
compositionPressure of High
of pressure
Pressure Sensor : 0~5MPa
pressure
sensorVoutsensor
0.5~3.5V 5. Insulation resistance in the state of connecting the valve to coil should be over
sensor Low Pressure Sensor : 0~2MPa

Guide
Vout 0.5~3.5V 100mΩ when measure it with DC mega tester(DC 500V).
High Pressure
(Red) Sensor : 0~5MPa
Pressure Vout 0.5~3.5V
±5%
sensor Low Pressure Sensor : 0~2MPa
(White)
Vout 0.5~3.5V
(Black)
(Red)

Key Components
±5%
(White)
The pressure sensor is composed like the circuit picture shown above. If DC 5V voltage flows on red and black
(Black)
wire, voltage would be made between the white and black wire. The pressure which is equivalent to the pressure
output is shown in the table above.
The pressure sensor is composed like the circuit picture shown above. If DC 5V voltage flows on red and black
The pressure
wire, sensor
voltage would is composed
be made like and
between the white the black
circuit
wire.picture shown
The pressure above.
which If DCto5V
is equivalent voltage
the pressure
output
flows 2.9
on Outdoor
is red
shown in the
and tableFan
black above.
wire, voltage would be made between the white and black wire.

On Boarding
The pressure which is equivalent to the pressure output is shown in the table above.

PCB
1) The outdoor fan is controlled by the inverter motor which can control the number of rotations.
2.9 Outdoor Fan
2) The outdoor fan is controlled by the high/low pressure of the outdoor unit after the operation of compressor.
3) There is possibility that the outdoor fan does not operate due to low capacity operation or low outdoor tempera-
1) The
tureoutdoor fan compressor
even if the is controlled is
byoperating.
the inverter motor
This doeswhich can control
not mean the number
breakdown of rotations.
of the unit, the fan will start operating if
it reaches
2) The outdoorthe
fanset
is point.
controlled by the high/low pressure of the outdoor unit after the operation of compressor.

Appendix
3) There is possibility that the outdoor fan does not operate due to low capacity operation or low outdoor tempera-
ture even if the compressor is operating. This does not mean breakdown of the unit, the fan will start operating if
it reaches the set point.
Copyright ©2011 LG Electronics. Inc. All right reserved. - 67 -
238 _TROUBLE
Only for training SHOOTING GUIDE BOOK
and service purposes
LGE Internal Use Only
_ 239
8. Reverse Valve / 9. Temperature Sensor 10. Compressor
Checking Method for Key Components
Checking Method for Key Components
Checking Method for Key Components

8.1 Reverse Valve 2. Checking


10.1 CompressorMethod for Key Components
2. Checking Method forrelated
Key Components
Checking Method for Key Components
2. Checking Method for
errorKey Components

Basic Part
1. Keep it off before the outdoor unit is powered on and the indoor unit is turned on. 2.1 Compressor
Check and ensure in following order when with the compressor or error re-
2.2.11 Reverse
defrosting,Valve
2.12.1 Compressor
Cooling, oil recovery : OFF, heating : ON lated with power occurs during operation:
3. When alternating cooling to heating, transform 4 way valve during re-starting for 3 Compressor
Check and ensure in following order when error related with the compressor or error related with power occurs
1. Keep it off before the outdoor unit is powered on and the indoor unit is turned on. No.Check
during operation: Checking Item order when error relatedSymptom Countermeasure
minutes. and ensure in following with the compressor or error related with power occurs
2. Cooling, defrosting, oil recovery : OFF, heating : ON Check and ensure in following order when error related with the compressor or error related with power occurs
1 during
during
operation:
Is how long power on during 1) P ower on for 12 hours * Go to No.2.
3.4.When
To check thecooling
alternating modetoofheating,
cooling/heating operation
transform 4 way of 4re-starting
valve during way valve,for 3 touch the piping sur-
minutes. No.operation: Checking Item Symptom Countermeasure
operation? or more

Introduction
Multi V Ⅳ
4. Toface
checkof
thelow
modepressure serviceoperation
of cooling/heating valve. of 4 way valve, touch the piping surface of low pressure service valve. 1 No. Is how longChecking
power on Item
during 1) Power onSymptom
for 12Symptom
hours or more Countermeasure
No. Checking Item 2) Power on for 12 hours * Go * to
GoNo.2.
Countermeasure
to No.2 after applying
5.5.Refrigerant
Refrigerant flowchart
flowchart of valve
of 4 way 4 way valve 1 operation?
Is how long power on during 1) Power on for 12 hours or more * Go to No.2.
1 Is how long power on during 1) Power on or for 12 hours or more
less * Go to No.2. for designated time
power
operation? * Go to No.2 after applying
operation? 2) Power on for 12 hours or less (12hours).
power * Go fortodesignated
No.2 after time (12
applying
2) Power on for 12 hours or less * hours). Go to No.2 after applying
power for designated
2 Does failure appears again 2) Power 1) Tonheforcompressor
12 hours or less stops power * Check IPM may fail.time (12
for designated time (12

Self-diagnosis
1) The compressor stops and ap- Checkhours).
same * hours). IPM may fail.
2 when Does failure appears
starting operation? again and same error

Function
when starting operation? error appears
1) The again. stops and same * Check IPM may fail.
compressor
2 DoesDoes failure appears again1) The
failure appears again
pears
compressor again.
stops and same * Check IPM may fail.
2
Method when
to measure
when starting operation? insulation error2)error
starting operation? appears
appears again.
again.
If output voltage of * Check coil resistor and
Method to measure insulation 2) If output voltage of the inverter is * Check coil resistor and insulation
resistance
resistance the inverter is stably insulation resistor.theIfinsulation
normal,
Method to measure insulationstably 2) Ifoutput. *1
output voltage of the inverter isresistor.
* CheckIf normal, restartand
coil resistor
Method to measure insulation 2) If outputoutput. voltage of
*1 the inverter is * Check coil resistor
unit.restart
Ifresistor.
same symptom
the andoccurs,
unit.insulation
If same
Indoor Heat resistance stably output. *1 If normal, restart the
Exchanger D : Discharge resistance
Comp. pipe
stably output. *1 resistor.
replace If normal,
the restart the
compressor.
Outdoor Heat Outdoor Heat Tester unit. If same
symptom symptomreplace
occurs, occurs, the
E : Evaporator

Outdoor Unit
Exchanger Exchanger
Comp. pipe unit. If same symptom occurs,
Comp. pipe Tester replace
* Insulation
compressor. the
resistor:compressor.
2MW or
C : Condensor replace the compressor.

Control
Tester
more Coil resistor:
[Heating Operation] [Cooling Operation] S : Suction * I*nsulation
Insulation
* Insulation
resistor: 2MW or
resistor:resistor:
2MW or2MW or
more Coil resistor:
more Coil resistor:
JBA068MAA/JBA068MAC
more Coil resistor:
Temp. 75℃
JBA068MAA/JBA068MAC
U-V 0.195 ±7% Ω ‘(25°C)’
6.6.Insulation resistance
Insulation in the in
resistance state
theof state
connecting the valve to coil
of connecting the should
valve be
to over
coil100mΩ
shouldwhen
be measure it with DC
over 100mΩ Figure 1. JBA068MAA/JBA068MAC
V-W Temp. 75℃
0.195 ±7% Ω ‘(25°C)’
mega tester(DC 500V). Method to measureFigurecoil
1.
Temp.
W-U U-V 0.19575℃0.195
±7% ±7% Ω ‘(25°C)’
Ω ‘(25°C)’

Test Run Check


U-V V-W 0.195 ±7% Ω ‘(25°C)’
0.195 ±7% Ω ‘(25°C)’
when measure it with DC mega tester(DC 500V). resistance
Method Figure 1.
to measure
Method coil coil
to measure
JQA048MAA/JQA048MAC
V-W W-U 0.195 ±7% Ω ‘(25°C)’
0.195 ±7% Ω ‘(25°C)’
Method Comp.
toU measure coilTester Temp.
W-U 0.19575℃
±7% Ω ‘(25°C)’
resistanceresistance JQA048MAA/JQA048MAC
U-V 0.255 ±7% Ω ‘(25°C)’
resistance Comp. Tester
JQA048MAA/JQA048MAC
V-W Temp. 75℃
0.255 ±7% Ω ‘(25°C)’
Comp. U Temp.
W-U U-V 0.25575℃0.255
±7% ±7% Ω ‘(25°C)’
Ω ‘(25°C)’
Tester U-V 0.255 ±7% Ω ‘(25°C)’
U V-W 0.255 ±7% Ω ‘(25°C)’

2.12 Temperature Sensor


V W V-W W-U 0.255 ±7% Ω ‘(25°C)’
0.255 ±7% Ω ‘(25°C)’
W-U 0.255 ±7% Ω ‘(25°C)’
3) If output voltage of the inverter is * Check the IPM.
9.1 Temperature Sensor V
V
W
W
3) If oroutput
unstable 0V.voltage
it isvoltage of the * Check
of the inverter isIf the
the IPM.
IPM is the
normal,
Figure 2. 3) If output * Check IPM.replace

Trouble Shooting Checking Method for


1) outdoor temperature sensor : TH1 3) (When
If outputincapable
voltage ofof
inverter isthe
unstable or it is 0V.
inverter
using a
unstable isor * the
digi- Check the IPM.
inverter
IfIfthe board.
IPM
the IPM isisnormal,
normal, replace
replace
Figure 2.
unstable or it is 0V.
2)1)Pipe
outdoor temperature
temperature sensor
sensor : TH2 : TH1 Figure 2. tal tester)
(When
it is incapable
0V. of using a digi-* If the IPM is normal, replace
Check the
the inverter
coil resistor
inverter board.
and insula-
board.

Guide
(When incapable of using a digi- the inverter board.
tal(When
tester) incapable of
3)2)Discharge
Pipe temperature
pipe(D-pipe)sensor : TH2
temperature sensor : TH3 tal tester)
tion *resistor.
* C Check
heck coilcoilresistor andand
resistor
* Check coil resistor and insula-
insula-
insu-
3)1. Discharge
Check the condition of installation
pipe(D-pipe) and the contact
temperature sensorof :temperature
TH3 sensor. using a digital tester) tion lation tion resistor.
resistor.resistor.
2. Check whether the connector contact of temperature sensor is normal. [Cautions when measuring voltage and current of inverter power circuit]
1. Check the condition of installation
3. Measure the resistance of temperature sensor. and the contact of temperature sensor.
[Cautions
valueswhen measuring
dependingvoltage and current
tools andof
2. Check whether the connector contact of temperature sensor is normal.
Measuring
[Cautions when
[Cautions when may differ
measuring
measuring voltage
on measuring
voltage andand
current ofinverter
measuring
of inverter
current
power supply or output side of the inverter has no since waveform.
powersince
circuits circuit]
power circuit]
inverter power voltage, current in the
circuit]
Measuring values may differ depending on measuring tools and measuring circuits since voltage, current in the

Key Components
TH1 of temperature sensor. TH2 TH3 Measuring
Measuring values
valuesmay differ depending onoutput
measuring tools and measuring acircuits
patternsince voltage, current in the current
3. Measure the resistance Especially,
power outputsupply ormay
voltage
output differ
side depending
changes of when
the inverter onhas measuring
voltage of the
no since tools
inverter
waveform. andhasmeasuring of circuits
pulse since
wave. voltage,
10KΩ±1%(25℃) 5KΩ±1%(25℃) 200KΩ±1%(25℃) power supply
In addition, orsupply
measuringoutput side ofappear
the inverter ofhas noinverter
sincedepending
waveform.
in theEspecially,
power output values
or output
voltage changes sidelargely
when differently
theoutput voltagehasofno theon measuring
since
inverter has atools.
waveform. pattern of pulse wave.
Resistance TH1 TH2 TH3 Especially,
1) If using output
a output
movable voltage changes
tester values
when when
checking output voltage
that output
output of the
voltage inverter
ofofthethe has
invertera pattern of
is constant pulse wave.
1.07KΩ±3.3%(85℃) 535KΩ±3.3%(85℃) 28KΩ±7.7%(85℃) In addition,
Especially,
In addition, measuring
measuring
voltage
values changes
appear
appear largely
when
largely
differently
voltage depending on measuring
inverter a (when
hastools.pattern comparing
of pulserela-wave.
tive
1)voltage
If using between
a movable lines),
tester alwayswhen use an differently
checking analog depending
tester.
thatdifferently
output Especially
voltage
on measuring
exercise
of the inverter
tools.
particular caution
is constant if the
(when output rela-
comparing
10KΩ±1%(25℃) 5KΩ±1%(25℃) 200KΩ±1%(25℃) In
1) addition,
frequency
measuring
If using a movable
of the tester
inverter
values
when
is low,
appear
checking
when
largely
thataoutput
using movable voltage
tester,
depending
of the inverter
where change
on measuring
is of
constant
measured(when tools.
comparing
voltage values rela-
tive voltage between lines), always use an analog tester. Especially exercise particular caution if the is
output
Resistance 1) Itive voltage
f using between
a movable lines),
tester always
when use an
checking analog tester.
that output Especially
voltage exercise
of where
the particular
inverter iscaution
is iftothe
constant output
(when
1.07KΩ±3.3%(85℃) 535KΩ±3.3%(85℃) 28KΩ±7.7%(85℃)
large between
frequency other
of thelines,
inverterwhen virtually
is low, when same
using values appear
a movable actually
tester, or
where change there danger
of measured voltage valuescom-
determine is
frequency
that failure
paring of
ofthe
relative theinverter
inverter
voltage isoccurred.
low, whenlines),
between using a movable tester, where change ofEspecially
measured voltage values is
large between other lines, when virtuallyalways same valuesuse an analog
appear tester.
actually or where there is exercise
danger toparticular
determine

On Boarding
large
2) caution
You can between
use other lines,
rectification when
voltmeter virtually
(of the same
) if using values appear
commercial actually or where there is danger to determine
that
that if
failure
failure
the
of the
of the inverter
output
inverter frequency
occurred.
occurred. inverter is low, frequency
when using testera when
movablemeasuring
tester,output
where values
change of
of the inverter (when measuring absolute( values). Accurate measuring valuestester
cannot be obtained with a gen-

PCB
2) You can use rectification isvoltmeter ) if using commercial frequency when measuring output values or
2) measuredcan usevoltage
You movable
eral rectification
tester (when
values voltmeter
(For analog
large between
and( digital
) if using
mode).
other
commercial lines, when
frequency virtually
tester whensame values
measuring appear
output valuesactually
of the inverter measuring absolute values). Accurate measuring values cannot be obtained with a gen-
of the inverter
where there (when
is dangermeasuring
to absolute that
determine values). Accurate
failure of themeasuring
inverter values cannot be obtained with a gen-
occurred.
eral movable tester (For analog and digital mode).
2) eral
You movable
Copyright ©2011
can use tester
LG Electronics.(ForInc.
rectification analog and
All voltmeter
right digital
reserved.( mode). ) if -using
58 -
commercial frequency testerLGE when measuring
Internal Use Only
Only for training ©2011
Copyright and service
LG purposes Inc. All right reserved.
Electronics. - 58 -
output
Copyright values of the inverter (when measuring - 58absolute
- values). Accurate measuring LGE values
Internalcannot
Use Onlybe
Only©2011 LG Electronics.
for training and serviceInc. All right reserved.
purposes LGE Internal Use Only
Onlyobtained
for training andwithservice purposes movable tester (For analog and digital mode).
a general

Appendix
240 _TROUBLE SHOOTING GUIDE BOOK _ 241
Copyright ©2011 LG Electronics. Inc. All right reserved. - 69 -
LGE Internal Use Only
11. Outdoor Fan & Fan Motor 12. Compressor Specification

The specification of compressor being adapted to Multi V is below.


11.1 Outdoor Fan
When the compressor is not working, please check the compressor referring to the below

Basic Part
1) T
 he outdoor fan is controlled by the inverter motor which can control the number of specification.
rotations.
2) The outdoor fan is controlled by the high/low pressure of the outdoor unit after the Heat pump
operation of compressor.
Model JQA048MAA JBA068MAA
3) There is possibility that the outdoor fan does not operate due to low capacity operation

Introduction
Multi V Ⅳ
or low outdoor temperature even if the compressor is operating. This does not mean Manufacturer LG LG
breakdown of the unit, the fan will start operating if it reaches the set point. Type High pressure scroll inverter High pressure scroll inverter
Compression Volume 43.8 62.1
Refrigerating machine oil FVC68D(PVE) FVC68D(PVE)

Self-diagnosis
11.2 Fan Motor

Function
Weight 30.5 37.0
Internal diameter of inlet 22.4±0.1 22.4±0.1
Checking Item Symptom Countermeasure
(1) T
 he fan motor 1) When power sup- *M  odify connection status in front of or at the rear Internal diameter of outlet 15.9 15.9
does not operate. ply is abnormal of the breaker, or if the power terminal console is No. of pole 6 6

Outdoor Unit
Does failure ap- at frosting condition. Motor

Control
pears again when Grade of insulation B B
* Modify the power supply voltage is beyond speci-
starting opera- fied scope. Cooling Capacity 17,524 24,615
tion?
2) For wrong wiring * For following wiring. Performance Power Input 2,915 4,120
1. Check connection status.

Test Run Check


(2) Vibration of the Running current 12 16.5
2. Check contact of the connector.
fan motor is
3. Check that parts are firmly secured by tightening Range of Operation (Single compressor) 15~150 Hz 15~150 Hz
large.
screws.
4. Check connection of polarity. Chassis UX3 UX2
5. Check short circuit and grounding.

Trouble Shooting Checking Method for


3) For failure of motor * Measure winding resistance of the motor coils.

Guide
14.2Ω ±7 %(@25℃)
4) For defective fuse * Replace the fuse if there is defect (Fuse 800V 30A).
5) For failure of circuit Replace the circuit board in following procedures
board if problems occur again when powering on and if
there are no matters equivalent to items as speci-

Key Components
fied in above 1) through 4).
(Carefully check both connector and grounding
wires when replacing the circuit board.)
1. R eplace only fan control boards.
If starting is done, it means that the fan control

On Boarding
board has defect.
2. R eplace both fan control board and the main

PCB
board.
If starting is done, it means that the main board
has defect.
3. If problems continue to occur even after coun-

Appendix
termeasure of No.1 and No.2, it means that both
boards has defect.

242 _TROUBLE SHOOTING GUIDE BOOK _ 243


Ⅶ. Checking Method for
Key Components
1. Process of Replacing the Compressor 246
2. Compressor 247
3. Outdoor Unit EEV 248
4. VI EEV 249
5. Sub cooling EEV 250
6. Oil Equalizing EEV 251
7. 4 way valve 252
8. Check Valve (Outdoor EEV Check Valve) 253
9. Check Valve(Oil Separator) 254
10. Sub cooling Bypass Valve 255
11. Oil Return Valve 256
12. Hot gas Bypass Valve for Continuous Heating 257
13. Outdoor Fan 258
14. Temperature Sensor 259
15. Pressure(High/Low) Sensor 260
16. Pressure Switch 261
1. Process of Replacing the Compressor 2. Compressor

Please follow the below process when you replace the compressor.

Basic Part
· Before replacing the compressor, check whether the failure of the compressor. Checking start
· Charging the oil for compressor after replacing the compressor for 2~3 times.

1. check the turn off sign of the main power supply. After starting, high No
2. Remove the refrigerant with manifold gauge connecting to service valve. and low pressure difference is
occur?

Introduction
Multi V Ⅳ
Caution Please release gradually the refrigerant, because there may be released oil mixed Yes
with the refrigerant. The connection No Re-connection of terminal or
direction of the 3-phase power change the direction of power
supply is correct? supply
3. Remove the terminal cover of compressor and power supply cable.
4. Please remove the crank case heater and discharge temperature sensor of the compressor. Yes

Self-diagnosis
5. Please remove the mounting nut of the compressor.

Function
6. Please be separated by heating the welded portion of the pipe connected to the compressor. Signal is applied No
Replacing PCB
7. Replace the compressor. successfully on the PCB?
8. Please reconnect the pipe that had been separated by #7 to compressor by welding. Yes
9. Please check by closing the service valve of liquid pipe & gas pipe, whether there is a site of
the leak by injecting nitrogen gas(38 kgf/cm²g) through the check joint of the high-pressure side Current value is normal No

Outdoor Unit
and low pressure side. when compressor All direction of 4 way valve No

Control
operating? Replacing 4way valve
10. Remove the nitrogen gas. is correct?

11. Open the service valve(liquid & gas pipe) of the ODU and do vacuum processing. Yes
Yes
12. Install the crank case heater. Replacing compressor

Test Run Check


Restart
Caution When you install the crank case heater, please install the exact heater valve cor-
responding to the compressor after checking the both of crankcase heater.

13. Please install the insulation material and the discharge temperature sensor of compressor.
After starting, high No
14. Connect power supply cable to terminal of compressor. and low pressure difference is Replacing compressor

Trouble Shooting Checking Method for


occur?
Caution Please be aware that not occur the reverse phase & loss of phase when connecting

Guide
No malfunction of compressor
the phase.

15. After complete of vacuum processing, please charge the refrigerant by calculating the additional
amount of refrigerant according refrigerant basic amount of the enclosed, outdoor unit charging

Key Components
factor, the pipe length.
16. After confirming once again of the power supply line connection is correct to the terminals of the
compressor, please check the insulation resistance. Please make sure that you cover the com-
pressor terminal cover, turn on the power, and check the current flows through the crankcase
heater.
17. Make sure that has been opened the service valve of liquid pipe side and gas pipe side.

On Boarding
18. Please check the operation status after operating all IDU.

PCB
Appendix
246 _TROUBLE SHOOTING GUIDE BOOK _ 247
3. Outdoor Unit EEV 4. VI EEV

Basic Part
Checking start Checking start

Powered up for the No Power is normally No Powered up for the No No


Power is normally
first time, feel the initial supplied to the outdoor Replace PCB first time, feel the initial Replace PCB
supplied to the VI EEV?
vibration? EEV? vibration?

Introduction
Multi V Ⅳ
Yes
Yes Yes

There is a temperature
There is a temperature
difference between front No No No
difference between front
and rear of the outdoor EEV Check valve is OK? Replace check valve

Self-diagnosis
and rear of the VI EEVduring
during normal cooling
normal heating mode?

Function
mode?

Yes

There is a temperature No malfunction of VI EEV Replace VI EEV


difference between front

Outdoor Unit
and rear of the outdoor EEV

Control
during normal heating
mode?

Yes

Test Run Check


No malfunction of outdoor EEV Replacing PCB

Trouble Shooting Checking Method for


Guide
On Boarding Key Components
PCB
Appendix
248 _TROUBLE SHOOTING GUIDE BOOK _ 249
5. Sub cooling EEV 6. Oil equalizing EEV

Basic Part
Checking start Checking start

There is a temperature There is a temperature


difference between front difference between front No
No
and rear of the sub cooling and rear of the oil equalizing

Introduction
Multi V Ⅳ
EEV during normal cooling EEV?
mode?(EEV Open (EEV Open condition)
condition)
No No
Yes The connection of PCB Yes The connection of PCB
Re-connection of PCB terminal Re-connection of PCB terminal
terminal is correct? terminal is correct?

Yes

Self-diagnosis
Yes

Function
No Signal is applied No
Signal is applied Replace the PCB
Replace the PCB successfully on the PCB?
successfully on the PCB?

Yes Yes

Outdoor Unit
There is a Check the EEV coil and replace No malfunction of oil equalizing Check the EEV coil and replace

Control
temperature difference the sub cooling EEV EEV the oil equalizing EEV
between front and rear of
the sub cooling EEV No
during normal heating
mode?(EEV Open condition

Test Run Check


after obtaining the discharge
superheat degree)
The connection of PCB No
Re-connection of PCB terminal
terminal is correct?
Yes
Yes

Trouble Shooting Checking Method for


Signal is applied No
successfully on the PCB? Replace the PCB

Guide
Yes

No malfunction of sub cooling Check the EEV coil and replace


EEV the sub cooling EEV

On Boarding Key Components


PCB
Appendix
250 _TROUBLE SHOOTING GUIDE BOOK _ 251
7. 4 way valve 8. Check Valve (Outdoor EEV Check Valve)

Basic Part
Checking start Checking start

After 3 minutes There is a temperature


operating, the difference No difference across the check Yes
between the high and low valve during the cooling

Introduction
Multi V Ⅳ
pressure is more than 4 operation?
atm?
No No
Yes The compressor is Replace the check valve
Replace the compressor
operating normally?

Yes

Self-diagnosis
There is a temperature

Function
No difference between No
The connection of PCB front and rear of the outdoor
Re-connection of PCB terminal
terminal is correct? EEV during full heating
operation?
Yes
Yes No
Outdoor EEV is correct?

Outdoor Unit
Voltage is applied No
Replace the PCB

Control
successfully on the PCB? No
Yes
Yes Replace the outdoor EEV

No malfunction of check valve Replace the check valve


Restart (after operating the self-

Test Run Check


recovery logic of 4 way valve in
case of series)

After 3 minutes
operating, the difference No

Trouble Shooting Checking Method for


Check the 4 way valve coil and
between the high and low
replace
pressure is more than 4

Guide
atm?

Yes

No malfunction of 4 way valve

On Boarding Key Components


PCB
Appendix
252 _TROUBLE SHOOTING GUIDE BOOK _ 253
9. Check Valve (Oil separator) 10. Sub cooling Bypass Valve

Basic Part
Checking start Checking start

In normal condition of It can be heard the


compressor discharging Yes operation sound No
temperature, there is the when the power is turned on

Introduction
Multi V Ⅳ
temperature difference of the solenoid valve?
check valve?
No Yes
Replace the check valve Coil replacement

No malfunction of check valve

Self-diagnosis
Function
In case of non-
operating condition of No
solenoid valve coil during
operation, the temperature of
rear end of the valve is low and
discharging temperature
of compressor is high?

Outdoor Unit
Valve replacement

Control
Yes

Test Run Check


In case of operating
condition of solenoid
valve coil during operation,
the temperature of rear end of No
the valve is 5℃ higher than the
temperature
of non-operating

Trouble Shooting Checking Method for


condition?
Valve replacement
Yes

Guide
No malfunction of sub cooling

Key Components
bypass valve

On Boarding
PCB
Appendix
254 _TROUBLE SHOOTING GUIDE BOOK _ 255
11. Oil Return Valve 12. Hot gas Bypass Valve for Continuous Heating

Basic Part
Checking start Checking start

It can be heard the It can be heard the


operation sound No operation sound No
when the power is turned on when the power is turned on

Introduction
Multi V Ⅳ
the solenoid valve? the solenoid valve?

Yes Yes
Coil replacement Coil replacement

Is it warm when touch In case of non-


No operating condition

Self-diagnosis
the coil in non-operating
condition of the solenoid valve of solenoid valve coil

Function
coil during operation? during operation,
the temperature of rear
Yes end of the valve is low and
Coil replacement discharging temperature No
of compressor is high?
No malfunction of oil return valve - Upper side defrost operation

Outdoor Unit
mode : check the upper side
hot gas solenoid valve

Control
- Lower side defrost Valve replacement
operation mode : check
the lower side hot gas
solenoid valve

Test Run Check


Yes

In case of non-
operating condition of
solenoid valve coil during
operation, No
the temperature of rear end of

Trouble Shooting Checking Method for


the valve is 5℃ higher than
the temperature

Guide
of non-operating
condition? Valve replacement

Yes

Key Components
No malfunction of Hot gas
Bypass Valve for Continuous
Heating

On Boarding
PCB
Appendix
256 _TROUBLE SHOOTING GUIDE BOOK _ 257
13. Outdoor Fan 14. Temperature Sensor

Basic Part
Checking start Checking start

Contact of the signal After power supplied,


No No 1. C
 heck the connector location
section of IPM the temperature on LGMV
Replace the fan IPM board and the connecting direction
and power supply unit is is normal before

Introduction
Multi V Ⅳ
2. Check the contact failure
normal? operating?

Yes Yes
Yes
The output is normal? PCB checking and replacement

Self-diagnosis
No
Fan still works during Fan still works during

Function
No No
operation of the heating low operation of the cooling
pressure less than high pressure more than No malfunction of temperature
Replace the temperature sensor
700kPaG? 2700kPaG? sensor

Yes Yes

Outdoor Unit
Control
No malfunction of outdoor fan Replace the fan motor

Test Run Check


Trouble Shooting Checking Method for
Guide
On Boarding Key Components
PCB
Appendix
258 _TROUBLE SHOOTING GUIDE BOOK _ 259
15. Pressure(High/Low) Sensor 16. Pressure Switch

Basic Part
Checking start Checking start

After power supplied, In the pressure


No The location and No condition that the pressure Yes
the pressure on LGMV Start operating after cut off the
connection of connector Reconnection switch is not working,
is normal before power of pressure switch

Introduction
Multi V Ⅳ
is normal on PCB? the compressor is stopped
operating?
suddenly? Yes
Yes
Yes
No
No The operation is No
Voltage of 5V is output
PCB checking and replacement PCB checking and replacement
from the PCB? normal?

Self-diagnosis
Yes Yes

Function
No malfunction of the pressure No malfunction of the pressure
Replace the pressure sensor Replace the pressure switch
sensor switch

Outdoor Unit
Control
Caution When the long-term operation to turn off the power of the pressure switch,
you can receive a fatal damage to the components and piping systems.

Test Run Check


Trouble Shooting Checking Method for
Guide
On Boarding Key Components
PCB
Appendix
260 _TROUBLE SHOOTING GUIDE BOOK _ 261
Ⅷ. PCB On-boarding
1. Main PCB On-boarding 264
2. External PCB On-boarding 272
3. Inverter PCB & Fan PCB On-boarding 280
4. Indoor Unit PCB On-boarding 285
1. Main PCB On-boarding

1.1 On-boarding Device 1.2 On-boarding Process


1. Computer 1. Connection procedure : PC → USB To RS232 cable → Jig Box → Connecting line → PCB

Basic Part
2. USB 2.0 To R232 Cable
3. Jig Box
4. Main Controller Connect Cable
5. Short Key

Introduction
Multi V Ⅳ
Self-diagnosis
Function
Outdoor Unit
Control
< USB 2.0 To R232 Cable > < Jig Box >

Test Run Check


Trouble Shooting Checking Method for
On-boarding port : CN2 Short Key : CN_CNVSS

Guide Key Components


2. Connecting short key
< Main Controller Connect Cable > < Short Key > 3. Click the 'Reset Button' and check the turning off of LED
4. Running the on-boarding program
5. Remove the short key after on-boarding completion

On Boarding
6. Click the 'Reset Button' and check flickering of LED

PCB
Appendix
264 _TROUBLE SHOOTING GUIDE BOOK _ 265
1.3 On-boarding Setup Program 3. Next Click
Files of On-boarding Setup Program is consist of 2 category.

Basic Part
1 2

Introduction
Multi V Ⅳ
1. setup_fdt4.9.exe
 On-boarding program setup file
 It is impossible to on-boarding if not set up this file. Click

Self-diagnosis
Function
2. Cycle.fpf4
 Cycle PCB On-boarding S/W execution file
 It is impossible to use if not set up ‘setup_fdt4.9.exe’. 4. Next Click

Outdoor Unit
Control
Program setup and operation method
1.4.1 FDT 4.90 Set up

Test Run Check


1. setup_fdt4.9.exe click

Click Click

Trouble Shooting Checking Method for


Guide
2. Next Click
5. Next Click

On Boarding Key Components


PCB
Click
Click

Appendix
266 _TROUBLE SHOOTING GUIDE BOOK _ 267
6. Next Click 9. Set up completion

Basic Part
Introduction
Multi V Ⅳ
Click Click

Self-diagnosis
Function
1.4.2 Running on-boarding Program.
7. Next Click

1. cycle.fpf4 click

Outdoor Unit
Control
Click

Test Run Check


Click

Trouble Shooting Checking Method for


2. Set up the connecting port after checking ‘Device R5F64112’

Guide
8. Next Click

On Boarding Key Components


PCB
Click

Appendix
268 _TROUBLE SHOOTING GUIDE BOOK _ 269
3. Set up the on-boarding file(.mot)
1.5 Measures in case of on-boarding failure

1. Error No 15024 : Boot failed

Basic Part
Introduction
Multi V Ⅳ
 Check the connection of on-boarding cable
 Connect the short key and check the turning

Self-diagnosis
off of LED

Function
 Check the power supply connection

4. Program Flash click 2. Error No 16194 : ID code check failure

Outdoor Unit
Control
Test Run Check
Click
 Check Device (External : R5F21355C)
 Start On-boarding after running 'external.fpf4'

Trouble Shooting Checking Method for


3. Error No 15060 : Error while opening the port

Guide
5. On-boarding completion(Check the 'VerificationOK')

Key Components
 The case that COM Port is used in another

On Boarding
program.

PCB
4. Case of Turning off the LED after on-boarding
 Push the 'Reset button' after removing 'short key'
5. case of Turning off the LED after removing 'short key'

Appendix
 Retry On-boarding after checking the main/sub micom

270 _TROUBLE SHOOTING GUIDE BOOK _ 271


2. External PCB On-boarding

2.1 On-boarding Device 2.2 On-boarding Process


1. Computer 1. Connection procedure : PC → USB To RS232 cable → Jig Box → Connecting line → PCB

Basic Part
2. USB 2.0 To R232 Cable
3. Jig Box
4. Main Controller Connect Cable
5. Short Key

Introduction
Multi V Ⅳ
Main micom Short Key : CN3
Main micom On-boarding port
: CN5

Self-diagnosis
Function
Outdoor Unit
Control
<Main micom On-boarding port and short key port>

< USB 2.0 To R232 Cable > < Jig Box >

Test Run Check


Trouble Shooting Checking Method for
Sub micom Short Key : CN4
Sub micom On-boarding port

Guide
: CN6

Key Components
< Main Controller Connect Cable > < Short Key > <Sub micom On-boarding port and short key port>

2. Connecting short key

On Boarding
3. Click the 'Reset Button' and check the turning off of LED

PCB
4. Running the on-boarding program
5. Remove the short key after on-boarding completion.
6. Click the 'Reset Button' and check flickering of LED

Appendix
272 _TROUBLE SHOOTING GUIDE BOOK _ 273
2.3 On-boarding Setup Program 3. Next Click
Files of On-boarding Setup Program is consist of 2 category.

Basic Part
1 2

Introduction
Multi V Ⅳ
1. setup_fdt4.9.exe
 On-boarding program setup file
 It is impossible to on-boarding if not set up this file. Click

Self-diagnosis
Function
2. External.fpf4
 External PCB On-boarding execution file
 It is impossible to use if not set up 'setup_fdt4.9.exe'. 4. Next Click

Outdoor Unit
Control
2.4 Program setup and operation method
2.4.1 FDT 4.90 Set up

Test Run Check


1. setup_fdt4.9.exe click

Click Click

Trouble Shooting Checking Method for


Guide
2. Next Click
5. Next Click

On Boarding Key Components


PCB
Click
Click

Appendix
274 _TROUBLE SHOOTING GUIDE BOOK _ 275
6. Next Click 9. Set up completion

Basic Part
Introduction
Multi V Ⅳ
Click Click

Self-diagnosis
Function
2.4.2 Running on-boarding Program.
7. Next Click

1. external.fpf4 click

Outdoor Unit
Control
Click

Test Run Check


Click

Trouble Shooting Checking Method for


2. Set up the connecting port after checking 'Device R5F21355C'

Guide
8. Next Click

On Boarding Key Components


PCB
Click

Appendix
276 _TROUBLE SHOOTING GUIDE BOOK _ 277
3. Set up the on-boarding file(.mot)
2.5 Measures in case of on-boarding failure

1. Error No 15024 : Boot failed

Basic Part
Introduction
Multi V Ⅳ
 Check the connection of on-boarding cable
 Connect the short key and check the turning

Self-diagnosis
off of LED

Function
 Check the power supply connection

2. Error No 16194 : ID code check failure


4. Program Flash click

Outdoor Unit
Control
Test Run Check
Click
 Check Device (External : R5F21355C)
 Start On-boarding after running 'external.fpf4'

Trouble Shooting Checking Method for


3. Error No 15060 : Error while opening the port

Guide
5. On-boarding completion(Check the 'VerificationOK')

Key Components
 The case that COM Port is used in another

On Boarding
program.

PCB
4. Case of Turning off the LED after on-boarding
 Push the 'Reset button' after removing 'short key'
5. case of Turning off the LED after removing 'short key'

Appendix
 Retry On-boarding after checking the main/sub micom

278 _TROUBLE SHOOTING GUIDE BOOK _ 279


3. Inverter PCB & Fan PCB On-boarding

3.1 On-boarding Device 3.2 On-boarding Process


1. Computer 1. Cut off the main power of ODU

Basic Part
2. USB 2.0 To R232 Cable 2. Connection procedure : PC → USB To RS232 cable → Jig Box → Connecting line → PCB
3. Jig Box
4. Main Controller Connect Cable
5. Short Key
Short Key : CN_FLASH

Introduction
Multi V Ⅳ
On-boarding port
: CN-LGMV

Self-diagnosis
Function
Outdoor Unit
Control
<Inverter PCBA>
< USB 2.0 To R232 Cable > < Jig Box >
On-boarding port :
On-boarding port : CN-LGMV

Test Run Check


CN-LGMV
Short Key : CN_FLASH
Short Key : CN_FLASH

Trouble Shooting Checking Method for


Guide Key Components
< Main Controller Connect Cable > < Short Key >
<1-Fan PCBA> <2-Fan PCBA>

On Boarding
3. Connecting short key Caution

PCB
4. Power on the ODU You must supply power after finishing
5. Running the on-boarding program of C/Box assembling work.
6. P ower off the ODU after on-boarding completion.
7. Remove the short key and the connection line

Appendix
8. Power on and check the operation

280 _TROUBLE SHOOTING GUIDE BOOK _ 281


3.3 Program setup and operation method 3.4 Running on-boarding Program.
1. 103SFE3K_PC_V1_0 click 2. Start the program 1. Program message when on-boarding

Basic Part
Click

Introduction
Multi V Ⅳ
Self-diagnosis
Function
2. Completion message

3. Set up the serial port(COM Port) 4. Selecting the HEX Data Read

Outdoor Unit
Control
Test Run Check
Trouble Shooting Checking Method for
Guide
5. Set up the on-boarding file 6. Selecting the Flash Memory Write

On Boarding Key Components


PCB
Appendix
282 _TROUBLE SHOOTING GUIDE BOOK _ 283
4. Indoor Unit PCB On-boarding

3.5 Measures in case of on-boarding failure 4.1 Flash on Board


1. Print out this message 'There is no transmission from the microcomputer' 4.1.1 On-boarding Process

Basic Part
1. Cut off the main power of IDU PCB

Remove the CN-Power

Introduction
Multi V Ⅳ
Self-diagnosis
2. Connect the SHORT Cable and on-boarding cable to connector

Function
C heck the connection of on-boarding cable
(PC → USB To RS232 Cable → Jig Box → Connecting line → Check the connection of PCB)
 Check the use of short key

Outdoor Unit
 Check the power supply

Control
 Check the setup of COM port
 Check the end state of LGMV
 Case that COM port is used in another program.

Test Run Check


Connect to
2. Case of turning off LED after on-boarding completion CN-UPG
 Check the removing short key Connect to CN-CC

3. Case of turning off LED after removing the short key

Trouble Shooting Checking Method for


 Retry on-boarding
3. Power supply to Main PCB of IDU

Guide
4. Case of Print out 'please read the program'
 Retry ‘HEX Data Read’ Power supply to
CN-Power

On Boarding Key Components


PCB
※W
 hen the buzzer sounds, discharge again 10 seconds after power is removed, and
make sure that the cable is connected.

Appendix
284 _TROUBLE SHOOTING GUIDE BOOK _ 285
4.1.2 Program Update 3. On-boarding program password setting

Basic Part
1. Click the 'PC Control software for Flash'
(Running the on-boarding program)
2. Set up the on-boarding program communication port

Introduction
Multi V Ⅳ
Tool Bar → Setup → Property click

Self-diagnosis
Open the above window input 'FF00'

Function
input 'FF00'
Password
: 094C4720414952434F

Outdoor Unit
Control
OK CLICK

Test Run Check


Tool Bar → Setup → Communication Setting click 4. On Boarding 프로그램 File Loading

Trouble Shooting Checking Method for


Guide
Set up the COM Port
Tool Bar → File → Open File click

Set up the communication

Key Components
speed '38400'

OK CLICK

On Boarding
PCB
Hex file(*.h16) 변경

Appendix
286 _TROUBLE SHOOTING GUIDE BOOK _ 287
5. On Boarding program File Loading. 6. On Boarding Start

Basic Part
Find the program lo-
cation for on-boarding

Introduction
Multi V Ⅳ
Click the start button

Case of normal connection

Self-diagnosis
Function
Click the program file or 'Read File
Click' in the bottom of right.

Outdoor Unit
Control
Click the 'Close' button

Test Run Check


after checking 'Read' Case.1 of abnormal connection

Trouble Shooting Checking Method for


Guide Key Components
Check that power is applied to PCB. Check the start button again.
If print out the same message, supply the power after cutting off the power
and checking the communication LED.

On Boarding
※ If another message is printed out, check the COM PORT.

PCB
Match the COM PORT and check again after click the start button.

Appendix
288 _TROUBLE SHOOTING GUIDE BOOK _ 289
7. Delete Program 9. Completion of program writing

Basic Part
Introduction
Multi V Ⅳ
Click the erase button

Self-diagnosis
Function
Check the 'Check Sum' after completion of on-boarding

Outdoor Unit
Control
4.2 Use of Stick Writer
4.2.1 Change setting 'Stick Writer 47→ 47A'

Test Run Check


1. C
 lick the setup button after running 2. Check the below and click the select
8. Program Writing the stick writer program button.

Trouble Shooting Checking Method for


Guide Key Components
Click the write button

On Boarding
PCB
Process display

Appendix
290 _TROUBLE SHOOTING GUIDE BOOK _ 291
3. Select 'Setting File = uPD78F0547A' 4. C
 heck the below and click the OK 4.2.2 Change setting 'Stick Writer 47A→ 47'
Click the OK button button.

Basic Part
1. C
 lick the setup button after running 2. Check the below and click the select
the stick writer program button.

Introduction
Multi V Ⅳ
Self-diagnosis
Function
Outdoor Unit
Control
Test Run Check
5. Completion of MICOM setting 
PGM Download 3. S
 elect 'Setting File = 4. Check the below and click the OK
uPD78F0547A’Click the OK button button.

Trouble Shooting Checking Method for


Guide
On Boarding Key Components
PCB
Appendix
292 _TROUBLE SHOOTING GUIDE BOOK _ 293
5. Completion of MICOM setting 3. D
 ownload completion when you see this
 PGM Download message Remove the stick writer from PC

Basic Part
Introduction
Multi V Ⅳ
※ PGM Downloaded Stick writer can repeat-
edly upload program on the indoor unit PCB
unless changing the setting of MICOM.

Self-diagnosis
Function
In case of changing the setting like 'MICOM
47→47A', please do the PGM Download
process.

Outdoor Unit
Control
Test Run Check
4.2.3 Stick Writer PGM Download
1. Click the Download button 2. Select the Program HEX file

Trouble Shooting Checking Method for


Guide
On Boarding Key Components
PCB
Appendix
294 _TROUBLE SHOOTING GUIDE BOOK _ 295
4.2.4 Stick writer PGM Upload process

Basic Part
1. Set the power switch to T direction. [OK]

Introduction
Multi V Ⅳ
The power LED on the blue color will blink, and upload

Self-diagnosis
2. Turn off the power of IDU. the program. It takes for 30~35 seconds.

Function
3. Wait for 10 seconds.
4. Connect the stick writer to CN_WRITE connector of Multi V CST PCB.
5. Turn on the power of IDU.
6. OK or NG

Outdoor Unit
7. Turn off the power of IDU.

Control
8. Wait for 10 seconds.
9. Remove the stick writer from the Multi V CST PCB.
10. Turn on the power of IDU and check the buzz sound.

Test Run Check


When Success LED and blue color Power LED are lit at the same
time, program upload is a success.

[NG]

Trouble Shooting Checking Method for


CN_WRITE

Guide Key Components


Case 1. If the blue Power LED and the red Fail LED is lighting on simultaneously as soon
as the power is turned on.
: MICOM type is not matched to the Target PCB.

On Boarding
If MICOM type is setting to the 47A, please retry after setting the 47.

PCB
If MICOM type is setting to the 47, please retry after setting the 47A.
Case 2. If the blue Power LED and the red Fail LED is lighting on simultaneously during
uploading the program.

Appendix
: The possibility of the connecting error or the Noise failure during uploading.
Retry on pushing the connecting part of CST Main PCB and Stick Writer.

296 _TROUBLE SHOOTING GUIDE BOOK _ 297


IX. Appendix
1. Appendix A - Check Guide 300
1. Appendix A - Check Guide

App. A1 Error code check of ODU/IDU App. A2-1 ODU Error code & PCBA Check

Basic Part
1. Check Error Code
Display Display 1) C
 heck the error code on the LED Display
Unit
(Single & Multi) (Multi V IV) of the outdoor unit’s Main PCB.
10-digit blink Red color blink Green color blink Ex.) After displaying C1, C211 will be
LED displayed.
1-digit blink Green color blink Red color blink

Introduction
Multi V Ⅳ
※ Please refer to the next page for
7 Segment - Number display Number display more details on C1, C211.
LED Display
LED 1 2) In case of normal operation, check LGMV
(Red) 3 times 3 times 3 times DATA by “Function of Black BOX.”

Self-diagnosis
(Last error saved in LGMV DATA)

Function
1 sec. 1 sec. 1 sec.
2 times 2 times 2 times
LED 2
(Green) 2 sec. 2 sec. 2 sec.

Outdoor Unit
2. Check output voltage of SMPS PCB (Power supply PCB)

Control
■ Error code check method of IDU PCBA

Test Run Check


Panel Photo Unit Display
100-digit blink Yellow color blink
2nd Gen. 10-digit blink Green color blink
1-digit blink Red color blink
4Way
100-digit blink Green color blink

Trouble Shooting Checking Method for


4nd Gen. 10-digit blink Orange color blink
1-digit blink Green color blink

Guide
1-digit 0.3 sec. on & 0.3 sec. off
1Way - Number display 10-digit 0.6 sec. on & 0.6 sec off 4th Pin from left side 7th Pin from left side < Check output Voltage >
100-digit 2 sec. on & 2 sec. off

Panel CH121 Display

Key Components
① Check the SMPS PCB output voltage at the Main PCB
② Outdoor unit standby, check the main PCB red connector 4th and 7th pin DC voltage
③ If output voltage is above 14V, that’s normal; if output voltage is below 14V, must replace SMPS PCB
2nd Gen.
④ The next page is about how to check the inverter PCBA
1s(Period)
4Way

On Boarding
4nd Gen.

PCB
1s(Period)

1Way -

Appendix
300 _TROUBLE SHOOTING GUIDE BOOK _ 301
신규 작성
App. A2-2 ODU Error code & PCBA Check App. A2-3 ODU Error code & PCBA Check
App. A2-3 ODU Error code & PCBA Check

Basic Part
3. How to check inverter PCB 5. How to check diode on inverter PCBA
5. How to check diode on inverter PCBA

Introduction
Multi V Ⅳ
Self-diagnosis
Function
Outdoor Unit
Control
Test Run Check
Trouble Shooting Checking Method for
■ The reason of occurring CH21
■ The reason of occurring CH21

Guide
CH21
CH21also occurred
also due
occurred duetoto
defective diode
defective diodeonon
the
theinverter
inverterPCBA.
PCBA.
Thediodes
The diodesare
areshown
showninin99red
redboxes
boxes ononthe
thepicture
picture of
of this
this page.
page.

■ How to check diode


4. How to check CH26/HC29 ■①How
Settothe
check
modediode
of Multi meter to measuring diode mode.

Key Components
① Set the mode of Multi meter to measuring diode mode.
② Check value of diode.
Contact Multi-meter (-) probe on the upper side of the diode,
② Check
contactvalue of diode.
Multi-meter (+) probe on the lower side of the diode.
(The direction
Contact of the(-)
Multi-meter probe is based
probe on theon the left
upper sidefigure.)
of the diode,

On Boarding
contact Multi-meter (+) probe on the lower side of the diode.
※ Above 0.38V is normal.
(The
If thedirection
value is of the probe
0.2V is
orbased
in caseon
ofthe left figure.)

PCB
below electrical short, the cause of CH21 is diode.
※ Above 0 38V is normal
③ If the cause of CH21 is found to be diode,
replace the inverter PCB. Then, check whether the air conditioner is operating normally.

Appendix
302 _TROUBLE SHOOTING GUIDE BOOK _ 303
신규 작성 신규 작성
신규 작성
App. A3신규
ODU작성
Installation Environment check App. A3 ODU Installation Environment check
App. A3 ODU Installation Environment check App. App.
A3 ODU
A3 Installation Environment
ODU Installation check
Environment check
App. A3 ODU Installation Environment check

Basic Part
A.3.1 Checking
A.3.1 outdoor devices for shielding A.3.2 A.3.2
Generation of coolant flow disturbance
A.3.1 A.3.2

Introduction
Multi V Ⅳ
Self-diagnosis
Function
Outdoor Unit
Control
Test Run Check
Trouble Shooting Checking Method for
Guide Key Components
※ EEV Checking Method :
Check pipes Replacing a part of or the entire pipes
Check the opening/closing
sound of EEV when the power is
applied for the first time.
SVC Valve Check SVC Valve Full Open

On Boarding
PCB
EEV Check Replacing EEV

Appendix
304 _TROUBLE SHOOTING GUIDE BOOK _ 305
신규 작성 신규 작성

App. A4 ODU Installation Environment check – pipe connection fault (1) App. A4 ODU Installation Environment check – pipe connection fault (2)
App. A4 ODU Installation Environment check - pipe connection fault (1) App. A4 ODU Installation Environment check - pipe connection fault (2)
■ Refrigerant leakage due to the high/low pressure flare nut untightened ■ Refrigerant leakage due to bad pipe flaring work and bad pipe usage

Basic Part
■ Refrigerant leakage due to the high/low pressure flare nut untightened ■ Refrigerant leakage due to bad pipe flaring work and bad pipe usage

Bad flaring work

Introduction
Multi V Ⅳ
- No burrs removal after pipe cutting
- Dented due to bad pipe usage
Bad Bad
Bad
Case
Low pressure flare nut untightened Bad
Case
Case - Compressor Oil leakage Case

Self-diagnosis
Function
Outdoor Unit
Control
Conduct flaring work using installation manual
After tightening a flare nut using the installation manual, conduct the
leakage test.

Test Run Check


Trouble Shooting Checking Method for
Guide
Solution
Solution Solution

Key Components
Solution

On Boarding
PCB
Appendix
306 _TROUBLE SHOOTING GUIDE BOOK _ 307
신규 작성
신규 작성
App. A5 Connection terminal check
App. A5 Connection terminal check App. A6 Circuit Breaker Trip Case
App. A6 Circuit Breaker Trip Case
)

Basic Part
■ Summary ■ Summary
신규 작성 • Defect Description : Circuit breaker trip
• Defect Description : Circuit breaker trip • Monitoring
신규 작성
App. A6 Circuit Breaker Trip Case
• Monitoring - Circuit breakers were operating normally since 2014.
)App. A6
- Circuit breakers were operating
Circuit Breaker Trip Case normally since  In March 2015, construction project begins on the building next door.
2014.
■) InSummary  Customer started to use the air conditioning in June, 2015.
→ March 2015, construction project begins on the building next door.
 Between June and July of 2015, the circuit breaker was tripped numerous times.
■• Customer started to use thetrip
air conditioning in June, 2015.

Introduction
→ Summary

Multi V Ⅳ
Defect Description : Circuit breaker
→•• Between
Monitoring
June and July of 2015,
Defect Description : Circuit breaker trip the circuit breaker was tripped numerous times.
■ Cause
- Circuit breakers were operating normally since 2014.
• Monitoring - 14.05.26 Operating normally
 In March 2015, construction project begins on the building next door.
- Circuit breakers were operating normally since 2014. - 15.06.16 Circuit breaker was tripped
■ Cause  Customer started to use the air conditioning in June, 2015.- 15.06.17 Circuit breaker again trip
 In March 2015, construction project begins on the building next door.
*Measuring resistance *Compressor wire connector Thermal grease distribution  Between June and July of 2015, the circuit breaker was tripped numerous
- 15.06.20 times.
Circuit breaker replaced from 40A to 50A
- 14.05.26 Customer Operating
started tonormally
use the air conditioning in June, 2015.
- 15.07.13 Circuit breaker again trip. On site visit and inspection revealed electrical short in the com
between each terminal connection point state is bad.

Self-diagnosis
 Between June and July of 2015, the circuit breaker was tripped numerous
noise filter. times.
-■ 15.06.16Cause Circuit breaker was tripped
of compressor - 15.07.15 Replaced the communication line and noise filter

Function
-■ 15.06.17
- 14.05.26 Circuit
CauseOperatingbreaker normallyagain trip - 15.07.17 The circuit breaker was tripped again. Everything inspected including cable sheathing a
- 15.06.16 Circuit breaker was tripped to be abnormal.
- 15.06.20
-- 15.06.17
Circuit
14.05.26 Circuit
Operating breaker
normally
breaker
replaced
again trip
from 40A to 50A
- 15.07.22 A research engineer visited.
- 1--5.07.13
15.06.16 Circuit
15.06.20 Circuit breaker
Circuit breaker
breaker wasagain
tripped
replaced trip.
from 40A On site visit and inspection revealed electrical short in the communication
to 50A
-- 15.06.17
15.07.13 Circuit
Circuit breaker
breaker again
again trip
trip. On site visit and inspection revealed electrical short in the communication line and
*IPM joining point *Check DC_Link Connector joining condition line and noise
- 15.06.20 Circuitfilter.
noise filter. breaker replaced from 40A to 50A ■ Inspection
- 15.07.1515.07.13 Replaced
-- 15.07.15 thethe
Circuit breaker
Replaced communication
again trip. On site
communication and line
line visit and and
filternoise
inspection
noise filter electrical short in the communication line and
revealed
noise filter.
- 1--5.07.17
15.07.17 The circuit breaker was tripped again. Everything inspected including cable sheathing and nothing was found

Outdoor Unit
15.07.15 The circuit breaker was tripped again.
Replaced the communication line and noise filter Everything inspected including cable sheathing and nothing
to be abnormal.

Control
was foundThe
-- 15.07.17
15.07.22 A to be abnormal.
circuit
research breaker
engineerwas tripped again. Everything inspected including cable sheathing and nothing was found
visited.
to be abnormal.
- 15.07.22 A research engineer visited.
- 15.07.22 A research engineer visited.
■ Inspection
■■Inspection
Inspection Location of the air conditioner Close in proximity to the co
with the problem power lines

Test Run Check


Check joining point Location of the air conditioner Close in proximity to the construction
Welding machine, induction motor in use
with the problem power lines
Location of the air conditioner Close in proximity to the construction
with the problem ■ Solution
power lines

Trouble Shooting Checking Method for


• SD Data Saving module was installed and after inspecting the LGMV data, the following was fou
- It was found that the circuit breaker was tripped when the product was not operating, so we wou
Note

Guide
caused by the product.
■ Solution Welding machine, induction motor in use
- Advised the customer to seek assistance from the power supply company.
•■ - SVC Engineer
in use found a power bar of the breaker was not connected firmly.
The most common cause is not screwing IPM firmly after changing the inverter SDSolution
Data Saving module was Welding machine, induction
installed and after inspecting motor
the LGMV data, the following was found.
PCB, including not applying thermal grease evenly on IPM, causing IPM to - It• was
■ SD
found
Data
Solution
that
Saving the circuit
module breaker
was installed wasinspecting
and after tripped the
when
LGMVthedata,
product was not
the following operating, so we would think it was
was found.
overheat. not caused
- It was foundbythatthe
the product.
circuit breaker was tripped when the product was not operating, so we would think it was not

Key Components
• SD Data Saving module was installed and after inspecting the LGMV data, the following was found.
caused by
- Advised thethecustomer
product.
- It was found that the circuittobreaker
seek was
assistance from
tripped when thethe power
product was supply company.
not operating, so we would think it was not
- Advised the customer to seek assistance from the power supply company.
The second cause is PCB fault or Compressor fault. - SVC Engineer
caused found a power bar of the breaker was not connected firmly.
by the product.
- SVC Engineer found a power bar of the breaker was not connected firmly.
Refer to the procedure on how to check if it is PCB fault or compressor fault. - Advised the customer to seek assistance from the power supply company.
COOL
- SVC Engineer found a power bar of the breaker was not connected firmly.
STOP

1 min. SD Data time lost by breaker trip

On Boarding
→ It happened when the product
COOL was stopped

PCB
STOP
COOL
STOP
1 min. SD Data time lost by breaker trip
→ It happened when the product
1 min. SD was
Datastopped
time lost by breaker trip

Appendix
→ It happened when the product
was stopped

308 _TROUBLE SHOOTING GUIDE BOOK _ 309


신규 작성
App. A7 Circuit breaker_CH106 ( Fan IPM fault) App. A8-1 Introduction of Multi V IV Cycle
신규 작성 App. A8-1 Introduction of Multi V IV Cycle

Basic Part
신규
■ Summary
작성
App. A7 Circuit breaker_CH106 ( Fan IPM fault) ■ Acknowledge how to analyze LGMV data
■ Acknowledge how to analyze LGMV data
•App.
DefectA7Description : CH106(Fan IPM( Fault
Circuit breaker_CH106 Fan IPMError)fault)

• FSummary
ield Defect Symptoms: CH106 occurrence. (The same error was occurred
■• Defect
Summary whenIPM
Description : CH106(Fan theFault
fan was
Error)turned on after the power was reset)
1
••DField
efectDefect
History : 5 incidents
Symptoms: CH106ofoccurrence.
the defect(The same error was occurred 6
• Defect Description : CH106(Fan IPM Fault Error)
when the fan was turned on after the power was reset) 4

Introduction
Multi V Ⅳ
• Field Defect Symptoms: CH106 occurrence. (The same error was occurred
• Defect History : 5 incidents of the defect 3 5
■ Cause when the fan was turned on after the power was reset)
• Defect History : 5 incidents of the defect

• 1Cause
st Visit : CH52(Main ↔ Inv comm. error) generated → Comp 1st Fan, Inv, Conv, B/D were replaced.
••21Cause
■ nd Visit: CH52(Main
st Visit : CH106(Fan ↔ InvIPM fault)error)
comm. generated → Fan
generated PCBA
 Comp 1stwas
Fan,replaced.
Inv, Conv, B/D were replaced. 7
•••312rd Visit:::CH52(Main
nd Visit
st Visit CH194(Fan
CH106(Fan heat
IPM dissipation
fault) generated panel
 Fantemp
PCBAsensor error) generated → Fan PCBA was replaced.
was replaced. 8
↔ Inv comm. error) generated  Comp 1st Fan, Inv, Conv, B/D were replaced.

Self-diagnosis
••42th
• 3 nd Visit
Visit :: CH106(Fan
CH106(FanIPM IPM fault) generated Fan PCBA, Fan Motor were replaced.
rd Visit : CH194(Fan heat dissipation panel temp sensor error) generated  Fan PCBA was replaced.
→PCBA
fault) generated  Fan was replaced. 22

Function
th Visit : CH106(Fan IPM fault) generated  Fan PCBA, Fan Motor were replaced.
•••534th Visit::CH194(Fan
rd Visit CH106(Fan IPM
heat Fault) generated
dissipation panel temp→ The site
sensor was
error) cordoned
generated offPCBA
 Fan and the
wasresearch
replaced.center was
• 5th th Visit : CH106(Fan IPM Fault) generated  The site was cordoned off and the research center was
visited for inquiry.
• 4 Visit : CH106(Fan IPM fault) generated  Fan PCBA, Fan Motor were replaced.
visited for inquiry.
• 5th Visit : CH106(Fan IPM Fault) generated  The site was cordoned off and the research center was
visited for inquiry.
■ Inspection
■ Inspection
1) The use ofofa awelding
weldingmachine
machine produces 2)2)The
Theuse
use of
of the
the water pumpproduces
produces

Outdoor Unit
■ Inspection
1) The use produces water pump
a deformation in in
the input
inputsignal. a adeformation
deformation inin the
the input
input signal. 1. Check High pressure and low pressure

Control
a deformation the signal. signal.
1) The use of a welding machine produces 2) The use of the water pump produces - Condensation temp. is calculated by high 1. Check
2. Check comp.High pressure
discharge and low pressure
temp.
a deformation in the input signal. a deformation in the input signal. pressure 3. Check IDUcomp.
2. Check EEV opening and temp.
discharge pipe
-- Condensation temp.
Evaporation temp. is calculated
is calculated by pressure
by low high pressure inlet/outlet temp.EEV opening and pipe
3. Check IDU
-- Evaporation
SC_SH : SC_outtemp. is calculated
- Evaporation by low pressure
temp. 4. Check ODU sub cooling
inlet/outlet temp.
5. Check ODU Fan RPM
-- SC_SH
Superheat : Suction
: SC_out temp. - Evaporation
- Evaporation temp. temp.

Test Run Check


4. Check
6. Check ODUopening
SC EEV sub cooling
-- Superheat
Sub cooling: :Suction
Condensation
temp. temp. - Liquid temp.
- Evaporation temp.
- IDU Superheat : IDU pipe out - IDU pipe In 5. Check
7. Check ODU
outside Fan RPM
temp.
- Sub cooling : Condensation temp. - Liquid temp. 8. Check inside
6. Check SCtemp.
EEV opening
- IDU Superheat : IDU pipe out - IDU pipe In
7. Check outside temp.
8. Check inside temp.
Reason for abnormal

Trouble Shooting Checking Method for


Operation Normal Abnormal
Item Unit condition
mode
Operation condition
Normal condition
Abnormal Reason for abnormal condition
mode Item Unit condition condition and check point
and check point

Guide
Over 3200 Overcharging(30hz)
Over 3200 , Fan lock
Overcharging(30hz) , Fan lock
High pressure kPa 2000~3000
■ Solution High pressure kPa 2000~3000 Below 1800 Refrigerant leakage / lack
■ Solution Below 1800
Over 1300
Refrigerant leakage / lack
Refrigerant overcharging
■• First check for the presence of induction motors, welding machines and equipment that can produce
Solution Low pressure kPa 500~1200 Over 1300 Refrigerant leakage
Refrigerant/ lack
overcharging
• Fnoises
irst check Below 400
such for the presence
as voltage ofthis
surges. If induction motors, welding
type of equipment machinesseparation
exists, recommend and equipment that can produce noises
of the power Low pressure kPa 500~1200
• First check for the presence of induction motors, welding machines and equipment that can produce Over 1000
Below 400 Refrigerant leakage
Refrigerant/ leakage
lack / lack
such as voltage surges. If this type of equipment exists, recommend separation of the power supply.

Key Components
supply. IDU EEV pulse 150~600
noises such as voltage surges. If this type of equipment exists, recommend separation of the power Below 150
Over 1000 Refrigerant Refrigerant
overcharging leakage / lack
supply. IDU EEV pulse
Cooling Main 150~600
EEV : 32 Below 150 Refrigerant overcharging
Cooling ODU EEV pulse Sub EEV : 1944 - Fully open
Main
(full EEV : 32
open)
ODU EEV pulse Sub EEV : 1944 - Fully open
IDU pipe (full open) Refrigerant overcharging
℃ 1~2 Below -1
temp.difference EEV abnormal
Refrigerant overcharging
IDU pipe ℃ 1~2 Below -1

On Boarding
temp.difference Refrigerant leakage
IDU Pipe temp. ℃ 8~15 Over 17 EEV abnormal
IDU Flow path blockage

PCB
Refrigerant leakage
IDU Pipe temp. ℃ 8~15 Over 17
IDU Flow path blockage

Appendix
310 _TROUBLE SHOOTING GUIDE BOOK _ 311
신규 작성

App.
App. A8-1
A8-1 Introduction
Introduction of MultiofV Multi V
IV Cycle IV Cycle App. A8-1 Introduction of Multi V IV Cycle

Basic Part
■ Learn
■ essential
Learn essential factor
factor andand values
values for analysis
for analysis of heating
of heating cycle cycle ■ Acknowledge normal value of each control factor in steady state of Multi V cycle
Heating cycle data
Operation Normal Abnormal Reason for abnormal condition
Item Unit
mode condition condition and check point
Over 3200 Overcharging(comp low hz), Fan lock
High pressure kPa 2000~3000

Introduction
Multi V Ⅳ
Below 1800 Refrigerant leakage / lack
Over 1300 Refrigerant overcharging
Low pressure kPa 500~1200
Below 400 Refrigerant leakage / lack
Over 1000 Refrigerant leakage / lack
IDU EEV pulse 150~600
Below 150 Refrigerant overcharging

Self-diagnosis
Cooling
Main EEV : 32

Function
ODU EEV pulse Sub EEV : 1944 - Fully open
(full open)

IDU pipe Refrigerant overcharging


℃ 1~2 Below -1
temp.difference EEV abnormal
Refrigerant leakage
IDU Pipe temp. ℃ 8~15 Over 17

Outdoor Unit
IDU Flow path blockage

Control
Over 3200 Ref. overcharging
High pressure kPa 2300~3000
Below 2000 Ref. leakage / lack
Low pressure kPa 200~1200 Below 120 Ref. leak / lack / EEV fault
Ref. overcharging / EEV fault / Liquid
IDU EEV pulse 200~1200 Over 1200
Heating Pipe bent

Test Run Check


Over 1000 Ref. leakage / lack
ODU EEV pulse 200~800
Pressure Over 10℃ Under 200 Ref. Overcharging
(kPa) Over 5℃ Discharge Subcooling
Subcooling Superheat (Bubble temp. - pipe ℃ Over 5 Under 5 Ref. lack
2958 out temp.)
Over 110 Ref. leakage / lack

Trouble Shooting Checking Method for


Comp. discharge temp. ℃ 60~100
Under 50 Liquid Back
Common

Guide
Liquid Back
556 Superheat ℃ Over 2 Under 0
Over 0.5℃ EEV fault
Superheat
Enthalpy

Key Components
※ Meaning
1. Discharge superheat (red circle) : Discharge temp. – Bubble temp.
▶ high(over30~40℃) : less ref. , less flow rate(EEV fault etc.), hot gas bypass, etc.
▶ low (under 10℃) : liquid back / much ref., liquid bypass(IDU EEV open etc.) etc.

2. Superheat (yellow circle) : suction temp. – dew temp.

On Boarding
▶ high (over 20℃) : less ref. , less flow rate(EEV fault etc.), hot gas bypass, etc.
▶ low (under 0℃) : liquid back, much ref. liquid bypass(IDU EEV open etc.) etc

PCB
3. Subcooling (blue circle) : Bubble temp. – each indoor unit pipe in temp.
▶ high(over 10 ℃) with IDU EEV full open : liquid accumulation(liquid pipe bent, ref. overcharged etc.)
▶ low(under 5 ℃) with IDU EEV full close : ref. shortage, heat exchange bad(bad air circulation etc.)

Appendix
312 _TROUBLE SHOOTING GUIDE BOOK _ 313
App. A8-2 Multi V main failure cause of cooling and heating App. A8-2 Multi V main failure cause of cooling and heating

Basic Part
■ Acknowledge cooling issues and cause ■ Acknowledge cooling issues and cause

Mode Phenomenon Sort Cause Mode Phenomenon Sort Cause

1. Over Load(Load Calculation Fault) 1. Ref shortage


installation
2. Bad Air Circulation(ODU/IDU) 2. liquid pipe bent/clogging
installation

Introduction
3. Ref. overcharged/shortage/leakage

Multi V Ⅳ
Weak cooling 4. Ref. bypass(liquid-gas pipe direct connection)
Product Part fault(EEV, HEX Path blockage etc.)
Weak heating
Product Part fault(EEV, HEX Path blockage etc.)
Thermo on/off(no wired remote controller)
Environment * Countermeasure : Thermo on/off temp.
1. Drain hose gradient fault option setting)
2. IDU level fault

Self-diagnosis
installation 3. High Static Duct flow rate excessive (ESP not set or set fault)
4. installation pipe insulation fault 1. Ref. shortage

Function
installation 2. liquid pipe bent/clogging
water leakage Low low-pressure 3. Bad ODU air circulation
1. Drain Pump fault
Product 2. float switch fault
Product EEV fault

Environment Drain pump stuck by foreign substance


Cooling 1. Ref. Overcharged
installation

Outdoor Unit
2. Gas pipe bet/clogging
1. Drain hose gradient fault High high-pressure

Control
Cooling 2. IDU level fault
installation Environment low capacity operation in high air temp
3. High Static Duct flow rate excessive (ESP not set or set fault)
4. installation pipe insulation fault
Ref. noise installation 4way valve stuck by foreign substance
1. Drain Pump fault CH151
Product 2. float switch fault

Test Run Check


Product 4way valve fault

Environment Drain pump stuck by foreign substance


1. Gas pipe bent/clogging
installation 2. Bad IDU air circulation : not enough subcooling
1. Drain hose gradient fault
2. IDU level fault
installation Ref. noise Product EEV open control for heating performance
3. High Static Duct flow rate excessive (ESP not set or set fault)
4. installation pipe insulation fault

Trouble Shooting Checking Method for


High high-pressure Bad IDU air circulation because of filter
Environment
1. Drain Pump fault blockage : not enough subcooling
Product

Guide
2. float switch fault
liquid back or no oil return because of
installation
Environment Drain pump stuck by foreign substance individual EEV power installation
Common Compressor fault
oil return circuit blockage(accum oil return
Product pipe, oil separator oil return pipe)

On Boarding Key Components


PCB
Appendix
314 _TROUBLE SHOOTING GUIDE BOOK _ 315
App. A8-3 Phenomenon and cause of main parts App. A8-2 Multi V main failure cause of cooling and heating

Basic Part
■ Acknowledge phenomenon in case of part fault(Multi V IV) ■ Acknowledge cooling issues and cause

Item Failure Checking Mode Item Failure Checking Mode

Main EEV(Upper) malfunction/ Block- Blockage)weak heating, Open)cooling sub cooling is not sufficient, 1)Blockage : In cooling operation, capacity lack,
cooling/heating high pressure increase
age/stuck Blockage)high pressure increase

Introduction
Main EEV C/V 2)Open : heating operation : Ref. bypass à cooling/heating

Multi V Ⅳ
suction Superheat low à discharge
Main EEV(Lower) malfunction/Block- superheat low
1)Weak heating 2)Heating accumulated frost heating
age/stuck
1)Blockage : heating operation : lower hex Ref.
1)Blockage : cooling subcooling lack, weak cooling, not flowing
cooling Ref. noise Hex manifold C/V 2)Open : cooling operation : Ref. not condensing cooling/heating
Subcooling EEV cooling/heating
2)Open : Ref. bypass/SC Superheat low/discharge à subcooling low à cooling capacity

Self-diagnosis
Superheat low not obtained

Function
EEV
EEV Oil separator return C/V (1) Blockage : oil return failure : Comp. oil lack à ch21,ch29 cooling/heating
VI valve EEV(1) 1)Blockage : Comp. start failure(ch26/ch29) cooling/heating
2)Open : Influence low
Oil separator return C/V (2) Blockage : oil return failure : Comp. oil lack à ch21,ch29 cooling/heating
1)Blockage : Comp. start failure
VI valve EEV(2) cooling/heating Oil equal. C/V (1) Blockage : oil equal. operation : oil not sufficient cooling/heating
2)Open : influence low

Outdoor Unit
Oil equal. C/V (2) Blockage : oil equal. Operation : oil not sufficient cooling/heating
1)Blockage : operation oil not returned at oil equal.

Control
Oil equal. EEV 2)Open : high pressure/low pressure Ref. bypass à cooling/heating
capacity lower à influence low Comp. discharge C/V (1) Blockage : Comp. start failure cooling/heating

Comp. discharge C/V (2) Blockage : Comp. start failure cooling/heating


1)Blockage : cooling operation, high pressure
error/low pressure error Discharge temp sensor Discharge temp. sensing low : liquid back control applied. cooling/heating
Active Path valve Cooling/heating
2)Open : heating operation low hex path Ref. not

Test Run Check


flowing, accumulated frost.
Suction temp sensor Suction Superheat abnormal à ODU EEV control abnormal à cooling/heating
weak heating/liquid back
1)Blockage : continuous heating operation / defrost
Continuous heating valve(upper) fail cooling/heating Hex (upper) - cooling/heating
2)Open: capacity lower, low pressure ratio error
Hex (lower) - cooling/heating
1)Blockage : full defrost low hex path accumulated

Trouble Shooting Checking Method for


temp
frost, also partial defrost accumulated sensor 1)No Defrost operation à accumulated frost
Continuous heating valve(lower) cooling/heating Hex (total) cooling/heating
frost 2)Fake defrost operation

Guide
2)Open : capacity lower, low pressure ratio error

valve Subcooling inlet Subcooling not sufficient, SC EEV excessive open, excessive close cooling/heating
1)Blockage : Ref. amount much
Receiver inlet cooling/heating
2)Open : Ref. amount lack Subcooling outlet Subcooling not sufficient, SC EEV excessive open, excessive close cooling/heating

1)Blockage : Ref. amount lack Cooling : subcooling abnormal. SC EEV abnormal control

Key Components
Receiver outlet cooling/heating Liquid temp sensor cooling/heating
2)Open : Ref. amount much Heating : liquid flashing control etc.

Capillary Oil return inlet capillary Comp. failure by Comp. oil lack cooling/heating
1)Blockage : Comp. ch21, ch29 failure
Oil return valve cooling/heating /Strainer
2)Open : no symptom à possible of liquid back
oil equal capillary No oil equal. Continuous no oil at one Comp. cooling/heating

1)Blockage : cooling subcooling control impossible, Compressor Judge failure by insulation resistance measure cooling/heating
Comp. start failure
Subcooling bypass valve cooling/heating

On Boarding
2)Open : heating VI operation à heating capacity
lower component 4-way valve Failure of 4way valve mode change cooling/heating

PCB
Fan motor Motor error cooling/heating

Appendix
316 _TROUBLE SHOOTING GUIDE BOOK _ 317
신규 작성
신규 작성
App.
App. A8-3
A8-3 Phenomenon
Phenomenon and
and cause of cause of
main parts main parts App. A8-3 Phenomenon and cause of main parts
App. A8-3 Phenomenon and cause of main parts

Basic Part
■■Acknowledge
Acknowledge phenomenon in case
phenomenon in caseofofActive
Activepath
pathvalve
valveblockage
blockagein in cooling
cooling mode
mode
■Acknowledge
■ Acknowledge phenomenon in case
phenomenon in caseof
ofContinuous
Continuousheating
heatingvalve(Lower)
valve(Lower) open
open
inincooling
coolingmode
mode

3 3
33
55 44

Introduction
Multi V Ⅳ
22

Self-diagnosis
Function
Outdoor Unit
Control
▶ Active path valve is blocked in the

Test Run Check


▶ Continuous heating valve(Lower)
Cooling Mode
is open in the cooling mode
1) Refrigerant does not flow because HEX is closed -. The amount of refrigerant into HEX is
2) Since the amount of refrigerant is reduced on the decreased due to bypass
Blockage -. Because of hot gas valve, low pressure
IDU side, superheat in IDU is higher than usual,
and EEV is open is decreased

Trouble Shooting Checking Method for


-. Increase of Superheat in IDU results
3) Compressor Hz is reduced, high pressure and low
in EEV opening

Guide
pressure are decreased Why? Pipe temp. increase?
 High Pressure and Low Pressure Error 1
occurred
4) Sub cooling : Condensation temp. – Liquid temp.

Key Components
5) Superheat : Suction temp. – Evaporation temp.

On Boarding
It is closed

PCB
in the cooling mode

Appendix
318 _TROUBLE SHOOTING GUIDE BOOK _ 319
신규 작성
신규 작성
App. A8-3 Phenomenon and cause of main parts App.
App. A8-3
A8-3 Phenomenon
Phenomenon and
and cause of cause of
main parts main parts
App. A8-3 Phenomenon and cause of main parts

Basic Part
■ Acknowledge phenomenon in case of Discharge temp. sensor detach Acknowledge phenomenon
■Acknowledge
■ phenomenon in
in case
caseof
ofMain
MainEEV(Upper)
EEV(Upper)open
openinincooling
coolingmode
mode
■ Acknowledge phenomenon in case of Discharge temp. sensor detach
in cooling mode
in cooling mode

Introduction
Multi V Ⅳ
Self-diagnosis
Function
Outdoor Unit
Control
■ Control for liquid back protection : Target suction superheat is exceed
■ Operation condition in the cooling mode

Test Run Check


 Entry Condition : Comp. operation > Start from 240 seconds,
discharge temp. ≤ Condensation Temp. + 10℃ is continued over 3 seconds
▶ Main EEV(Upper) is open in the cooling mode 상세 내용
1) Since the main EEV (Upper), which used to be a closed
circuit, is open, refrigerant directly goes to the main
EEV (Upper) rather than to the lower HEX from the

Trouble Shooting Checking Method for


2 upper HEX
2) Subcooling is insufficient due to insufficient heat exchange

Guide
3

Key Components
1
1

On Boarding
PCB
▶Discharge temp. sensor detach
1) Check the comp. discharge temp.
2) Increase of target suction superheat

Appendix
3) IDU EEV is closed for superheat control

320 _TROUBLE SHOOTING GUIDE BOOK _ 321


신규 작성 신규 작성
신규 작성
App.
App. A8-3
A8-3 Phenomenon
Phenomenon and
and cause cause
of main of
parts main parts App. A9 A9 CH21 IPMfault
fault case
App. App.
A9 CH21 CH21 IPM
IPM fault case case

Basic Part
■ Acknowledge
■ phenomenoninincase
Acknowledge phenomenon caseofofVIVIvalve
valve does
does not
not work
work in cooling
in cooling mode
mode ■ Summary
■ Summary
■ Summary
• CH21• occurred due todue
CH21 occurred soldering defects
to soldering and soldering
defects residue
and soldering residue
• CH21 occurred due to soldering defects and soldering residue

■ Inspection
■ Inspection
■ Inspection

Introduction
Multi V Ⅳ
• CH21• occurred in IDU in IDU
CH21 occurred
•• TCH21 occurred
he same
• Theerror
in IDU
samewas occurred
error when the
was occurred whencircuit breaker
the circuit was reset.
breaker was reset.
• The same error was occurred when the circuit breaker was reset.
• The phase resistance
• The phase of comp.
resistance was same.
of comp. was same.
• The phase resistance of comp. was same.
• After •change the PCBA,
After change normalnormal
the PCBA, operation was checked.
operation was checked.
• After change the PCBA, normal operation was checked.

Self-diagnosis
Function
CH29 CH29

Outdoor Unit
Control
■ Cause
■ Cause
■ Cause

IPM Fo(Fault Output Signal) - Lab. Inspection : CH21 occurred when a


IPM Fo(Fault Output Signal) - Lab. Inspection : CH21 occurred when a
comp. starts

Test Run Check


comp. starts
▶ VI valve does not work CH21 Fo Level
- Fo Output Signal Inspection : Due to
- Fo Output Signal Inspection : Due to
CH21 Fo Level not-well-soldering for 15th pin of IPM,
When the VI valve is blocked, the error not-well-soldering for 15th pin of IPM,
noise generated makes Fo high to low
noise generated makes Fo high to low
(CH26/29) occurs after restarting the comp. with CH21
Comp phase current(U,V,W) with CH21
1) When starting the compressor, VI EEV Comp phase current(U,V,W) - After re-touch soldering on 15th pin, the
- After re-touch soldering on 15th pin, the
product runs normal
opens, decreasing the compressor’s product runs normal

Trouble Shooting Checking Method for


inner pressure (low pressure)

Guide
2) If VI EEV is blocked, a pressure
difference exists inside the compressor
3) It gives load to the compressor, and
CH26/CH29 occurs

On Boarding Key Components


Pin not-well-soldering Pin Normal
Pin not-well-soldering Pin Normal

PCB
•• Fo • Fooccurred
Fo noise
noise noise occurred
occurred due todue
due to IPMto
IPM IPM
pin
pin pin not-well-soldering
not-well-soldering
not-well-soldering : :IPM :Fault(CH21)
IPM Fault(CH21)
IPMFault(CH21) occurred
occurred
occurred

Appendix
322 _TROUBLE SHOOTING GUIDE BOOK _ 323
신규 작성
신규 작성 신규 작성
신규 작성
App.
App. A10A10
CH29CH29
case case App. A11-1 Resistance test between the IPM pins
App.
App. A10
A10 CH29
CH29 case
case App. A11-1 Resistance test between the IPM pins

Basic Part


Summary
Summary ■ Check the error reasons by the resistance test between the IPM pins
■ Summary
Summary ■ Check the error reasons by the resistance test between the IPM pins
•• C CH29H29 occurred due to
occurred due
due to inverter
inverter compressor
compressorovercurrent(over
overcurrent(over30A)30A)
• CH29 occurred to inverter compressor overcurrent(over 30A)
••• ICH29ODUoccurred
Iff ODU Heat due to inverter
Heat exchanger
exchanger covered
covered compressor
with dust,
with overcurrent(over
dust,leaves,
leaves,overcharge
overcharge30A) /refrigerant
refrigerantleakage,
leakage,pipe
pipefolding.
folding.CH29
CH29 occurred
• If ODU Heat exchanger covered with dust, leaves, overcharge // refrigerant leakage, pipe folding. CH29
• due
If ODU
occurred Heat
due exchanger covered with of
dust, leaves, overcharge /// refrigerant.
refrigerant leakage, pipe folding. CH29
occurred due to
to current current
current over-increase
toover-increase by lack
over-increase by
byairlack of
of air
air circulation
circulation
lack / refrigerant.
circulation refrigerant.
occurred due to current over-increase by lack of air circulation / refrigerant.

■ Inspection
Inspection
Inspection

Introduction
■• Check
Inspection

Multi V Ⅳ
the input current of LGMV data : over 2~3A compare to ordering current
• Check the input current of LGMV data : over 2~3A compare to ordering current
•••• C
Check
Check
Check
the input
heck the input current
comp.current
the comp. phase of
phase of
LGMV
LGMV
current
current ofdata
of data
LGMV
LGMV
::over
over 2~3A
data2~3A
data compare
compare
:: increased
increased
totoordering
orderingcurrent
gradually
gradually current
•••• C
Check
Check the comp.
heck the
Check
comp.data
the cycle
phase
of
phase
cycle data
current
of LGMV
LGMV
of
ofLGMV
currentdata
data :: high
LGMV data
data: :increased
high pressure
pressure is gradually
is 500~1000
increased kPa
kPa higher
gradually
500~1000 higher than
than usual
usual
•••• C
Check
Check the cycle
heck the
Check heat
the cycle
data of LGMV
heat exchanger of
data of LGMV
exchanger
datavisually
of ODU
: high pressure
datavisually
ODU :: covered
: high pressure is 500~1000
coverediswith dust
dust and
500~1000
with
kPa higher than usual
leaves
andkPa higher than usual
leaves
• Check the heat exchanger of ODU visually : covered with dust and leaves
• Check the heat exchanger of ODU visually : covered with dust and leaves

Self-diagnosis
Resist
Pin

Function
Covered
Covered with
with dust
dust [Ω]
Covered with dust
1 4.5k
3 1M ↑
Covered
Covered with
with leaves
leaves
Covered with leaves 4 -

Outdoor Unit
6 -
■ Cause

Control
■ Cause
■ Cause
Cause 7 4.5k
9 1M ↑
10 -
1 2

Test Run Check


1
1 2
2 12 -
Pin Resist
1 40 13 4.5k
3
[Ω]
U(39) – P(40) 0.42 14 1M ↑
Increase Inverter Comp Hz
Increase gradually
gradually Inverter
Inverter Comp
Inverter current
Comp
Hz 4
Increase gradually currentHz 6
39
V(38) – P(40) 0.42 (-) Point
Inverter current 15
for 1~14

Trouble Shooting Checking Method for


3
3 min.
min. 7 W(37) – P(40) 0.42
3 min. 9 16 -
P(40) – U(39) Open

Guide
10
38 P(40) – V(38) Open 18 -
12
13 P(40) – W(37) Open 19 68
1)
1) In
In LGMV
LGMV data,
data, Inverter
Inverter comp.
comp. current
current increased
increased gradually
gradually and
and reached
reached the
the off
off level.
level. 14
1)
2) In LGMV data, Inverter comp. current increased gradually and reached the off level. NU(36) – U(39) 0.43 21 1M ↑
2) Error
Error occurred
occurred && ODU
ODU operation
operation stopped.
stopped. 15
2) Error
 ODU occurred
ODU surroundings& ODU operation
surroundings environment stopped.
environment such
such as
as dust,
dust, leaves
leaves is
is likely
likely the
the main
main reason
reason ofof error.
error.

Key Components
 16 NV(35) – V(38) 0.42 (-) Point
37
 ODU surroundings environment such as dust, leaves is likely the main reason of error. 18 22
for 19~29
27 NW(34) – W(37) 0.42
■ Example
Example of
of CH21
■ Example ofofCH21
■ Example CH21 28
CH21 U(39) – NU(36) Open 23 99.8k
29 36
25 V(38) – NV(35) Open 24 268
26 W(37) – NW(34) Open 25 1M ↑
35
23

On Boarding
21 26 15k ↑
22 Ω

PCB
34 27 4.62k
28 4.58k
* Check Point
24 19
[Dot line is ground boundary line] Left (+), Right (-) 29 4.55k
* Allowance : below 20%
1)
1) In
In case
case of
of CH21,
CH21, inverter
inverter current
current increased
increased rapidly
rapidly in
in few
few milli
milli seconds
seconds or
or micro
micro seconds
seconds to
to meet
meet the
the off
off level.
level. * The purpose of this check method is to find abnormal point such as short or open.

Appendix
1) Iniscase
2) of CH21, inverter data,
current increased rapidly inisfew milli seconds or micro seconds to meet the off level.
2) It
It is hard
hard to
to see
see in
in LGMV
LGMV data, because
because LGMV
LGMV data
data is updated
updated inin 2~5
2~5 seconds.
seconds. Therefore, the value does not need to be accurate.
2) It is hard to see in LGMV data, because LGMV data is updated in 2~5 seconds.

324 _TROUBLE SHOOTING GUIDE BOOK _ 325


신규 작성
신규 작성
App. A11-2 Resistance test between the gate driver IC pins App.A12
App. A12 Multi
Multi V Error
V Error Code Code Check List_CH52,105,75,25
Check List_CH52,105,75,25
App. A11-2 Resistance test between the gate driver IC pins

Basic Part
■ Check the error reasons by the resistance test between the gate driver IC pins ■■Multi
MultiVVIV
IVmodel
model CH52
CH521),,CH105
1)
CH105 , CH75
2),2)CH753), 3), CH25
CH25
4)
Check
4) Check List List
■ Check the error reasons by the resistance test between the gate driver IC pins
Note

1) CH52 :
Inv. ↔ Cycle

Introduction
Multi V Ⅳ
Check other factors and PCBAs also to
communication
malfunction

make a conclusion
2) CH105 :
Fan board
Pin Resist Pin Resist
communication

Self-diagnosis
[Ω] [Ω]
malfunction

Function
1 0 19 0
3) CH75 :
2 13.51M ↑ 20 Open Fan CT sensor error
(-) Point
3 13.84M ↑ 21 4) CH25 :
for 19~25
High/low voltage

Outdoor Unit
4 12.25k 22 Open level on the input

Control
5 12.23k 23 9.97k voltage

6 8.59k 24 0
7 2.282k 25 9.92k

Test Run Check


(-) Point
8 26 -
for 1~18
9 Open 27 -
10 Open 28 -
11 0 29 -

Trouble Shooting Checking Method for


12 13.79M↑ 30 Open
13 13.85M↑ 31 0

Guide
Ω (-) Point
14 12.24k 32
for 30~36
15 12.22k 33 Open

Key Components
16 8.59k 34 10.02k
17 2.280k 35 9.97k
18 0 36 0

* Allowance : below 20%

On Boarding
PCB
[Dot line is ground boundary line]

* The purpose of this check method is to find abnormal point such as short or open.

Appendix
Therefore, the value does not need to be accurate.

326 _TROUBLE SHOOTING GUIDE BOOK _ 327


MEMO MEMO
MEMO MEMO
Trouble Shooting Guide Book

Publisher LG Electronics Air Conditioning & Energy Solution Company, SAC Engineering Division
Issued date August 2016
Adress LG Twin Towers, 20, Yeouido-dong, Yeongdeungpo-gu, Seoul 150-721, Korea
Web http://kic.lgeaircon.com

All rights are reserved by LG Electronics.

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