Effective Thought Structure

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Business Planning & Development | SKG 02

EFFECTIVE THOUGHT
STRUCTURING
This programme provides an understanding of the definition and benefits of problem solving. The
training will equip executives and managers with the tools in prioritising and focusing on important
issues as well as devising impactful solutions through 7-step problem solving methodology.

KEY TAKEAWAYS
+ Describe the meaning and benefits of problem solving as well as the 7-step problem solving methodology
+ Define a problem statement effectively using SMART guidelines
+ Structure a problem by disaggregating problem into core sub-issues and prioritise by focusing on the most
important issues and impactful solutions
+ Plan and conduct issue analysis by using the analysis worksheet
+ Understand how to communicate effectively

CONTENT
Day 1:
+ Pre-Qualification Test: The Hot Air Balloon
+ McKinsey's 7 step problem solving process
+ Group exercise: Panther Hospital

Day 2:
+ Written communication: Chart design and storylining
+ Oral communication - Presentation and delivery
+ Recap

PETRONAS Management Training Centre Sdn. Bhd.

2 days RM 1,000*

For further queries on the programme, please contact:


M Zahid Zuhri
03-8732 7660
zahid.lukman@petronas.com.my

*Price shown is not inclusive of 6% GST

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