Patricia Garcia

P.O. Box 781 Combes, TX 78535

956-343-7111
patricia.garcia@tstc.edu

Objective: To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work
well with people.

Education: South Texas College

Bachelors of Applied Science in Organizational Leadership, Expected 05/2019
Current GPA: 4.0
Texas State Technical College
Associates of Applied Science in Business Management Technology (Operations), 08/2015
Overall GPA: 3.7
Texas State Technical College
Certificate of Completion in Computer Systems Management Technology, 04/2013
Overall GPA: 4.0

Employment: Texas State Technical College, Harlingen, TX (01/2016 - Present)

Program Maintenance Specialist
 Recruiting
 Presenting for tours and recruiting events
 Maintaining computers, equipment, and software in 5 labs
 Taking Inventory
 Advising for BMT Club
 Performing clerical duties as requested
 Proctoring exams

Texas State Technical College, Harlingen, TX (05/2015 – 12/2015)

Student Worker Mentor
 Presenting for tours and recruiting events
 Assisted recruiters with events
 Clerical duties as requested

DISH Network, Harlingen, TX (09/2006 - 05/2010)

Customer Service Representative
 Retaining customers
 Delivering quality customer service
 Upselling
 Troubleshooting on satellite receiver & TV equipment

Skills and  Decisive

Abilities:  Detail and goal oriented
 Problem solving
 Efficient
 Microsoft Office software proficient
 Organized
 Time management
 Windows 10, 8, and 7 troubleshooting
Projects: Certification Testing Center for BMT at TSTC, Harlingen, TX (12/2017 - 12/2018)
Test Center Administrator & Proctor
 Planned & implemented software installation and maintenance in 3 labs
 Created procedures for students to register for Certiport Microsoft & QuickBooks exams
 Trained faculty for proctoring and utilizing Console 8 software