Julie Ann L.

Bernardo
Room 306 Lulu Building Al Barsha 1 B Dubai, UAE
Email: jlegaspi15@yahoo.com.ph
Mobile No.: +971-05647155

Objectives:
To obtain a position as an active employee in a growing, reputable company where I can
contribute my experience, proactive attitude, and positive atmosphere to help improve the
company and myself.

Education:
Associate Degree in Information Technology 2013
Nueva Ecija University of Science and Technology
Peñaranda Nueva Ecija Philippines

Personal Information:
Name : Julie Ann L. Bernardo
Age : 27 y/o
Status : Married
Height : 5’2 ft.
Weight : 69 kg.
Date of Birth : July 15, 1990
Nationality : Filipino
Email : jlegaspi15@yahoo.com.ph

Employment Information:
1. Company: MK Manpower & Allied Services Corporation
Position: Office Staff
Location: Room 302 el ferens bldg f. b., 2063 F.B. Harrison St, Pasay,
1304 Metro Manila, Philippines
January 21, 2016 - August 27, 2017

Duties and Responsibilities (Job Description):

 Collaborate with management to complete necessary projects; work independently on
prior delegated tasks
 Answer phones, direct calls, take and deliver messages as needed
 Prepare outgoing mail (including prepping larger packages for sending); sort and deliver
incoming mail to appropriate persons
 Contact customers to answer basic procedural questions or to gauge their level of
satisfaction
 Collaborate with the sales staff to monitor active purchase orders and make sure that
orders are completed on time
 2. Company: Pandayan Bookshop
Position: Cashier/ Merchandising assistant
Location: Imus lotus mall
July 9, 2016– December 8, 2016

Duties and Responsibilities (Job Description):

 Greet customers by asking them the magic question:

 Ensure all customers receive outstanding service which follows the S.A.L.E.S process
and mystery shop standards.

 Maintain awareness of all promotions and advertisements.

 Uphold merchandising and store cleanliness standard
 Monitor stock movement and consider markdowns, promotions, price changes,
 clearouts etc.

3. Company: Skyway Operations Maintenances & Corporation

Position: Toll Teller
Location: Doña Soledad Parañaque Philippines – SLEX (South Luzon Expressway)
Dec 9, 2015 – May 08, 2016

Duties and Responsibilities (Job Description):

 Issued toll cards and collecting toll fees from the motorist.
 Do the cash counting and cash declaration.
 Encode the total amount of transactions and endorse to the bank.
 Prepares a summary of all cash transactions at the toll station for later audit and
accountability.
 Performs all of the duties of a Toll Teller during work breaks and during peak traffic
hours.
 Enter customer's transactions into the system in order to record all the transactions and
issue computer-generated receipts.

4. Company: Lotto (Lucky Games Enterprises Vent. Inc.)

Position: Sales Assistant
Location: Waltermart Gapan Nueva Ecija
May 08, 2015 - Oct 08, 2015

Duties and Responsibilities (Job Description):

 Ensure high levels of customer satisfaction through excellent sales service
 Assess customers’ needs and provide assistance and information about the lottery game.
 Maintain in- stock and presentable condition.
 Remain knowledgeable on the lottery tickets and games offered and discuss the game
rules.
 Team up with co- workers to ensure proper customer service.
 Build productive trust relationships with customer.
 5. Company: Hubsite Extreme
Position: Cashier
Location:Penaranda Nueva Ecija
March 25, 2013 – December 15, 2014

Duties and Responsibilities (Job Description):

 Checking all the cash in hand before to start the shift.
 Received all the payments of every customer.
 Issuing receipts and change.
 Keep tracking the store’s transaction records.
 Process exchange and refund for the clients request according to company policy.

Personal Skills:

 Quick learner
 Customer Service Oriented
 Energetic and organized
 Patient
 Strong communicator
 Desktop Applications: Word, Excel, &PowerPoint

References:
Gerald P. Hicban
Supervisor
Mexico, Pampangga
+639178314708

Daniel Sabado
Branch Manager
Peñaranda, Nueva Ecija
+639352408341

Michelle Balinado
Toll Teller
CupangAlabang
+639072056639

SWORN AND DECLARED THAT ALL INFORMATION STATED ABOVE IS TRUE AND
CORRECT

Julie Ann L. Bernardo

Applicant