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Nexteer Quality Alert: Response Required
Nexteer Quality Alert: Response Required
Response Required
Date: May 2013
Background:
Nexteer experienced a significant quality issue with one of our major OEM customers. Non-conforming product
was manufactured during the start-up of a plastic molding process. Suspect product was mixed with known good
material due to an intermittent diverter tray that failed to segregate known good material from suspect material.
This type of failure could also occur in several other processes (rubber molding, die casting, stamping, etc.)
during the set-up or start-up operation.
Effective Immediately:
All suppliers providing components to Nexteer with Safety Related Characteristics (Safety QCI’s, Safety KPC’s)
where there is a potential for this failure to occur must complete the following steps by July 30, 2013:
All above action items are to be approved/reviewed by your Plant Manager. Please return a signed &
completed copy of this document to your Nexteer Supplier Quality Engineer no later than July 30, 2013.