Rajesh Ramadoss Resume

50 George Street
Birmingham
B3 1PP
Mobile: +44-7980 714 635
Rajesh_Ramadoss@yahoo.com

Objective A challenging career that amplifies my experience and knowledge in the

Program/Delivery Management.

Work Experience A total of 15 years of experience in Software development and maintenance

& support projects out of which I got more than 6 years in Program &
Delivery management. Currently playing Delivery Lead role in Wipro
Technologies (CMMi Level 5), U.K. for Lloyds Banking Group (LBG),
Birmingham, UK.

Have very good knowledge and experience in Project, Program, Delivery

and Account Management, handling Clients, Partners, Suppliers &
Vendors. Have played System Integrator Role and Managed Large
Programs and Delivery (End-to-End).
Skills Summary

 Prince 2 Certified PM (Foundation & Practitioner) and Certified

Agile Scrum Master
 Managed different types of Large Programs and Projects (E2E)
spread on various platforms like Mainframes, Microsoft
Technologies, and Java/J2EE and SAP.
 Handled Programs and Projects from the customer location
(Onshore) as well as from the offshore. Currently playing Onshore
Delivery Lead role for 130+ team in LBG, UK.
 Have very good experience in managing and leading teams,
managing clients/vendors, planning / Execution / Delivery of
Projects & Programs on time within budget and Operating Margin.

 Developed new ‘Estimation model’ using concepts from FP and CP

(Complexity point). It can be used across technologies and various
types of projects. It’s CP coupled with WBS.
 Involved in preparing Proposals, Estimations, and Due Diligence
for various new engagements and projects.

 Involved in training new resources into projects, preparing training

plan & executing Transition of program between partners.

 Strong in developing strategies suitable for different types of

projects & programs to enhance Business, Revenue & Profit.

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Program Experience

1. LBG Retail CIO -Wealth & Investments

Type Of Program : Development, Maintenance & Support.

Client name : Lloyds Banking Group, U.K.
Position : Onshore Delivery Lead(/Program Manager)
Role : Responsible for End-to-End Delivery of
Programs under Wealth portfolio
management which includes Knowledge
Transition, Planning and tracking projects,
Operations manamgent, Resource
utilization, Commercials, Process
compliance, Status reporting (PDMR,
WSR), Quality Assurance.
Team size : 136
Technology : Microsoft & Legacy Technologies
Duration : Aug 2011 – Till Date
Work Location : Birmingam, U.K & Chennai, India.

LBG’s UK Private Banking unit work with specialist advisors to identify

the investment strategy for High networth (HNW) and Ultra HNW
(UHNW) customers. Investment options include Tax efficient ISAs,
AMS/Mayfair, Open ended investment companies, bonds, and more
specialized products depending on customer priorities and risk apetite.
UKPB unit also manages Trusts & Estates of its HNW and UHNW
customers.

As part of UKPB team, we have handled multiple Business critical

small changes (BCSC) and end-to-end strategic projects like Athena
(introduction of T24 platform), FATCA (Foreign Account Tax
compliance Act), Project Verde, Panther (SWIP demerger), SQL Server
migration and Windows OS upgrade. Wipro was also handling
operational and commercial aspects of platform by having a 2 member
PMO team. The applications in UKPB area includes AMS, RMS, ISA,
Autograph, Mayfair, Athena T24 system, etc…

2. Standard Bank of South Africa Test Application Support

Type Of Program : Application Support.

Client name : Standard Bank of South Africa
Position : Program Manager
Role : Responsible for E2E offshore Program
management which includes, Knowledge
Transition, Planning and tracking support
activities, Operational manamgent,

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 Incident Management, Resource
management, Process compliance,
Status reporting (MMR/SDR), Delivery
Assurance for all Projects.
Team size : 87 at peak.
Technology : IBM z/OS, JAVA, SAP (ABAP/BW/XI)
technologies raraj
Duration : Aug 2010 – May 2011
Work Location : Chennai (India).

Standard Bank Group is one of the big four full-service South African
banks. The group operates in a range of banking and related financial
services. The group has a wide representation which spans 18 African
countries and 20 countries outside of Africa with an emerging markets
focus. Standard Bank has 709 branches in South Africa and 306 in the
rest of Africa.

SBSA's Personal & Business Banking offers banking and other financial
services to individual customers and small/medium enterprises which
covers major portfolios like Business operations, Credit, Home Loans,
Self Service Channels, Vehicle Asset Finance and Cards where Wipro is
engaged to support Test Applications (TAS) and Test Environment
Infrastructure (TIS) under managed services model.

In Test Application Support (TAS), we provide Support to the Testing

team performing online and batch testng (Functional, Regression and
Performance Testing) in SIT and PRe-prod enviorments. Scope include
Application Support (Incident Management), Code Promotion and
Change Management.

3. Belgacom IDMS BC project, Belgium

Type Of Project : Migration.

Client name : Belgacom, Belgium
Position : Onsite & Offshore Project Manager
Role : Responsible for Planning, Design,
Delivery, Quality/Testing, Customer
handling, Offshore resource
Management.
.
Team size : 47 at peak (for batch track).
Technology : IBM z/OS, BS2000, IDMS
technologies
Duration : Dec 2008 – Aug 2010
Work Location : Brussels (Belgium) and Chennai (India).

Belgacom is the leading Telecommunication provider in Belgium

offering intuitive end-to-end solutions; combining fixed and mobile

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telecom, IT and media; and empowering its customers to master and
enrich their professional and private lives.

From the technical perspective, HCL owns the migration activity and
plays the role of integrator for Belgacom’s IDMS Business continuity
project, which encompasses migrating all the batch, online and interface
related compoents from/connected to BS2000 to IBM z/OS.

As Batch Offshore/Onsite Manager, responsibility includes Proposal

handling, Bidding, Bid defense, Due Delligence, POC planning and
completion, Resource RU/RD, Project planning and tracking,
Estimation, Designing, review and delivery of Batch migration, post
delivery support. The challenges involved in this are tooling for
inventory, conversion, mass compilation, mass conversion, and the most
important is the short span of the project.

4. First Horizon National Corporation (FHN), USA

Type Of Project : Maintenance and Enhancement.

Client name : First Horizon National corporation (also
known as First Tennessee Bank), USA
Position : Associate Project Manager
Role : Responsible for the Compliance ,
Resource management and single point of
contact for the delivery for the entire FHN
team.
Team size : 28 at peak.
Technology : Microsoft technologies, Java/J2EE and
IBM-Mainframe technologies
Duration : May 2007 – Dec 2008
Work Location : Tennessee (USA), and Chennai (India).

FHN operates as a Bank from the state of Tennessee and as a Financial

institution (for providing loans against mortgages) from the state of Texas.
Mortgage division of FHN is functioning from Dallas. HCL contributes as an
IT partner for various Maintenance and Enhancement projects on Banking
and Mortgage applications.

From the functional perspective, HCL team works on projects in Wire

transfer system, Letter of Credit (LOC), and Credit card pre-processing,
Customer Data Management and Delivery Management, Web
applications maintenance, Reporting systems, Imaging systems along
with DBA activities. Mortgage predominantly involved in the enterprise
Reporting and the securitization.

Responsible for the Process Compliance, Resource management and

Delivery Management for the entire FHN team maintenance requests.
The challenges involved in this engagement are different from a normal

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project. It’s a Staff Augmentation project (peak team size 28) and
everyone works directly with their client team and manager. Tasks are
assigned directly to everyone and managing this is really challenging. I
take care of entire cycle of the resources from on boarding till release and
the project life cycle from gathering requirements, estimation, planning,
execution and delivery. Will have regular status updates with all client
managers (around 8 managers in Dallas and Memphis together) in
Banking and Mortgage systems. Core metrics like Productivity, DRE,
SV, EV are measured and reported to HCL / FHN management and
take care of billings, CSAT, and escalations.

5. DB BASA for Deutsche Bank, Germany

Type Of Project : Development and Enhancement.

Client name : Deutsche Bank, Germany
Position : Project Lead
Role : Lead the project completely
for DB completely. Team size was 10.
Planned/Estimated the new projects,
Addressed various issues and update
clients on status, Involved in design,
CUT, review and delivery of the
projects.

Hardware : IBM S/390

Software : MVS, JCL, VSAM, COBOL, DB2, CICS
Duration : December 2006 – May 2007
Work Location : Chennai (India).

BASA (Brokerage Advisory and Sales Advisory) IT/O provides

customized, high performance, critical IT solutions for managing
Investment Processes and Portfolio management for various customers
based on the category. At a higher level the applications are classified
into Portfolio Management, Advisory Front End and ISS (Investment
Saving Schemes) suite of products. In ISS, we were involved in
enhancing existing ESOP modules (major clients- IBM, GE), enhancing
and developing product maintenance (MaxBlue, VSP Tausch, Sparplan,
etc) modules and developing the Reports and Letter Generation modules
for Opening/ Closure/ termination/ Amendment of orders placed for
Customers at front end.

6. IRI Dictionary system for IRI, Chicago - USA

Type Of Project : Maintenance and Support.

Client name : Information Resources Inc.
Position : Project Leader
Role : As onsite team lead my roles include

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 Leading the offshore team, handling
different customer groups, addressing
various issues and update clients on
progress, Support Production, Bug Fixing
and Enhancement, Conducting reviews,
Testing, Documentation.
Hardware : IBM S/390
Software : MVS, PL/I, JCL, VSAM, COBOL, Oracle
PL/SQL, Unix shell script, GUTS, VB 6.0
Duration : November 2005 – December 2006
Work Location : Chicago (USA).

IRI is in consumer packaged goods market research domain, providing

product movement data to their customers. IRI customer base include P&G,
Kraft Foods, Coke, Pepsi etc.

IRI collects consumer purchase data from stores and panelists. The
data is processed and stored in Dictionary and UPC Select Database.
Based on client requests the UPC Select data is extracted and presented to
the customers through Infoviews.

IRI Dictionary system is a huge data repository which provides a detailed

listing of all consumer packaged good UPCs found in the marketplace, and
all the attribute/details about the UPCs. There are three types of dictionaries:
Mainframe DIV (Simulated Database comprising VSAM), OMEGA Oracle
dictionary and IMPACT Oracle dictionary.

Dictionary is the only place in IRI system, where the product details are
stored, and every application refers to Dictionary for any kind of product
detail. Dictionary system is fed by Mainframe data loading for Europe (into
DIV), and Unix data loading for USA (into Oracle). Daily and weekly
concurrency jobs (Mainframe and Unix jobs) are scheduled to make all the
three in SYNC for users/delivery system to access data.

7. IRI Stub Development Projects for IRI, Chicago - USA

Type Of Project : Development, and Enhancement.

Client name : Information Resources Inc.
Position : Sr. Programmer.
Role : Preparing Design documents, Developing
new programs, Supporting Production, Bug
Fixing and Enhancement, Conducting Peer
reviews, Testing, and Documentation.
Hardware : IBM S/390
Software : MVS, PL/1, JCL, VSAM, COBOL, and
GUTS
Duration : September 2004 – November 2005
Work Location : Chennai (India).

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A Stub is a collection of UPC (Universal Product Code for a
Product) and their Descriptions, which belong to a similar product
Class. The UPCs are placed in a hierarchical format based on the
Attributes of the products.

The stub which is created in this application is one of the input for
the Report Generation which is the final product of IRI deliverable to
their clients.

8. IRI Stub System Support for IRI, Chicago - USA

Type Of Project : Production Support, and Maintenance.

Client name : Information Resources Inc.
Position : Programmer.
Role : Primary Production Support programmer,
Bug Fixing and minor enhancement,
Conducting Peer reviews, Testing, and
Documentation.
Software : MVS, PL/1, JCL, VSAM, COBOL, and
GUTS, FILEAID
Duration : August 2002 – November 2004
Work Location : Chennai (India), and, Chicago (USA).