E Commerce Employees Responsibilities PDF

THE ULTIMATE HIRING GUIDE
TO 10X YOUR ECOMMERCE

BUSINESS
NOVEMBER 2016
TABLE OF CONTENTS
> PURCHASING/ MERCHANDISING
Online Merchandiser 6
Sr. Technical Product Manager - Goods 7
Comparison Shopping Account Manager 8
> CUSTOMER SERVICE
Social Media Community Manager 10
Social Media Manager 11
Internet Customer Service Representative 12
> MARKETING - EMAIL
Proofreader 13
Email Marketing Specialist 14
Email Marketing Manager 15
Email Marketing Manager 2 16
> MARKETING - PROGRAMS
eCommerce Business Analyst 17
eCommerce Digital Specialist 19
Manager, Digital Content Strategy 21
Digital Retoucher 23
Digital Media Specialist 23
Digital Marketing Manager - Customer Acquisition 24
Digital Marketing Co-ordinator 26
Digital Designer 26
Digital and Customer Analytics Manager 27
Sr Marketing Analyst 29
Demac Media - The Ultimate Hiring Guide to 10x Your eCommerce Business
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Sr Marketing Associate 30
Digital Engagement Manager 31
Customer Acquisition Manager 33
CRM Marketing Manager 34
Copywriter 35
Web Content Specialist 37
Affiliate Marketing Manager 39
Manager, Shopping Experiences & Omnichannel Marketing 40
> MARKETING - SEARCH
SEO Specialist 44
SEO Manager 46
Search Engine Analyst 47
SEO Expert 49
Enterprise SEO Analyst 50
SEM Specialist 51
> MARKETING - OPTIMIZATIOM
Online Web Specialist 54
Full Stack Software Engineer - Growth 56
Web Optimization Strategist 57
> MANAGEMENT & LEADERSHIP
Project Manager 60
Director, User Experience 61
Director, Database Administration 64
Director, Customer Solutions 65
Director, Marketing and Public Relations 66
Director, eCommerce Technologies 67

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CEO/ General Manager 69
Product Manager 70
eMarketing Director 72
Sr Manager, Insights & Strategy 73
Learning Manager 74
HR/ Community Manager 75
> TECHNICAL/ PRODUCT MANAGEMENT - DESIGNERS
Android Developer 78
Sr Application Engineer 79
Software Developer Manager - Maps & Locations 81
Software Development Engineer 83
Programmer/ Analyst 84
Platform Engineer 85
Network Security Engineer 86
iOS Engineer 88
Front End Developer 1 90
Front End Engineer - Experimental Tools 93
Full Stack Engineer 94
Full Stack Engineer 2 95
Back End Developer 96
Sr PHP Developer 97
Dev Ops Engineer - Fulfillment Technologies 98
Control Systems Engineer 100
Tech Evangelist 101

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Technical Writer 102
> TECHNICAL/ PRODUCT MANAGEMENT - DESIGNERS
Visual Designer 104
Graphic Designer 105
Product Designer 107
> TECHNICAL/ PRODUCT MANAGEMENT - USER EXPERIENCE
UX Architect 108
UX Manager 110
UX Designer 112
Manager, Digital Experience 113
Digital Experience Manager 115
> FULFILLMENT
Warehouse Process Manager 116
Seasonal Fulfillment Associate 118
Process Manager - Fulfillment 119
Order Fulfillment and Logistics Clerk 121
Operations Manager, Warehouse 121
International Shipping Clerk 123
Fulfillment Assistant 124
Operations Manager, Fulfillment 124
Shipping Associate 125
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PURCHASING/ MERCHANDISING
Online Merchandiser
JOB DESCRIPTION:
Assists in supporting the assortment and is responsible for merchandising the website. The
Online Merchant collaborates with cross-functional partners to help develop category
assortments, product flow, and site layout based on the diverse nature of the eCommerce
business. This role may own specific product selection and buying for online exclusive
categories. Responsible for creating weekly, monthly, and seasonal sales and site analytic
reporting for the Online Merchandising team.
KEY RESULT AREAS:
● Responsible for merchandising the eCommerce Site including all aspects of the
merchandise presentation: images, content, presentation and categorization.
● Partner with the Online Merchandising Manager in developing seasonal merchandise
strategies, key item identification, big ideas and key looks for each delivery.
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● Create the online product assortments and inventory strategies in collaboration with the
buyer that fuel financial objectives (sales, margin, turn) at the department/class level.
● Partner with Design, Creative, Marketing and eCommerce teams to ensure a consistent
brand experience across all channels.
● Potential to buy online exclusive categories.
● Use reporting and web analytics to analyze site experience and product presentation to
optimize guest experience.
● Perform pre-season, in-season, and post-season analysis and reporting recaps to
uncover future opportunities and create strategies for site enhancements.
EXPERIENCE, TALENT, AND EDUCATION:
● Bachelors degree
● 3-5 years experience as a buyer or site merchandiser, apparel experience preferred.
● Proficient in Omniture SiteCatalyst analytics tools.
● eCommerce experience is a plus.
● Strong P.C. skills, including MS Office.
● Knowledge of brand and how that translates to eCommerce.
● Demonstrates resourcefulness, initiative and strong attention to detail.
● Strong interpersonal skills with the ability to communicate effectively and clearly at all
levels of the organizational.
● Stays current with ecommerce, market and industry trends
● Ability to prioritize and meet deadlines.
● Demonstrates the ability to remain flexible in a fast past environment.
Sr. Technical Product Manager - Goods

JOB DESCRIPTION:
The Goods team is seeking a Product Manager to lead the creation, implementation and
refinement of key strategic technologies that impact customer experience across Groupon sites
globally. This role is both technical and business facing and the successful candidate should be
a self starter, analytical, creative and comfortable writing technical specifications and leading
meetings.
You will work with both business and development teams in the US and internationally to help
create a stellar customer experience on the logistics / supply chain platform.
RESPONSIBILITIES INCLUDE:
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● Being the end-to-end owner of the product and working with development team to
establish technical requirements for overall functionality (based on business
requirements)
● Create functional specifications and manage the build of the product
● Ensure clear communication and coordination across the business, customer support,
finance, design and development teams
● Help define and influence the long-term Groupon product roadmap
BASIC QUALIFICATIONS:
● Computer Science Degree or Engineering / Math and 3+ years experience in product

management, an eCommerce focus would be considered a plus. CS degree can be
substituted with 5+ years product management experience delivering technology
products.
● Proven experience communicating with and achieving consistently good results in a
development environment where teams are distributed globally.
● Ability to translate complex business goals into clearly understandable product
specifications
● Strong cross group collaboration and communication skills
● Manage and prioritize multiple projects in a dynamic environment
Comparison Shopping Account Manager

Position Summary: The person holding this position will report to and work with the Director
of Search to establish, implement and provide Comparison Shopping Engine (CSE) and Feed
Management services for client advertisers in a variety of industries. This role will involve
investigating and optimizing client feeds, creating CSE client campaigns, managing campaign
performance, maximizing ROI and ensuring clients’ requirements and best practices are
incorporated appropriately to produce desired search results and achieve clients’ goals and
expectations.
PRINCIPAL RESPONSIBILITIES
● 50% – Act as Account Manager for select accounts, manage shopping campaigns
including Google PLA’s, Bing Product Ads, Shopping Sites (Nextag, Amazon Product
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Ads, Shopzilla etc), analyze quantitative, qualitative and underlying data to correct
performance issues and consistently improve and/or maintain performance throughout
the duration of the contract, proactively optimize throughout campaign life-cycle,
increase quality of clicks and conversions for improved ROI, occasionally present Key
Performance Indicators (KPI) and campaign performance in a formal setting with
management.
● 20% Build and maintain a positive relationship with customers by proactively
communicating campaign performance with internal and external management, maintain
contact with internal Client Services Manager weekly, bi-weekly and/or monthly.
● 25% Perform quality assurance for shopping campaigns and take ownership of
accurately communicating errors to close gaps to meet customer requirements.
Re-emphasize internal, vendor and search/shopping engine best practices during
proofing and error correction activities. Regularly review existing processes and
procedures for the purpose of identifying and implementing operational efficiencies and
process redesigns.
● 5% Report escalations urgently and follows up on resolution to close communication
loop with management.
QUALIFICATIONS
● 2-3 years experience as a full-time Comparison Shopping (CSE) and/or Search Engine
Marketing (SEM) professional, 4-5 years preferred.
● * Strong proficiency in the use of Google AdWords and Bing Ad platforms.
● * Experience setting up and managing the major Comparison Shopping Engines (e.g.
Amazon Product Ads, Nextag, Shopzilla, Shopping.com)
● * Strong data and Pay Per Click (PPC) analytical skills.
● * Experience with feed management software (e.g. Channel Advisor, GoDataFeeds,
Mercent).
● * Experience with Google Analytics UI and reporting analysis preferred.
● * Basic knowledge of Search Engine Optimization (SEO) strategies and techniques.
TRAINING AND SPECIAL SKILLS
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● eCommerce experience a must. Magento experience preferred.
http://www.visiture.com/company/careers/comparison-shopping-account-manager/
● Google AdWords Partner Certification and Bing Ads Accredited Professional preferred;
resource will be required to obtain certification within 30 days of hire.
● Advanced Excel skills are a must.
● Proficiency in Microsoft Office Suite (Word, Excel and Powerpoint) is a must.
● Solid work ethic, adaptable to a fast-paced environment and works well under pressure.
● Strong, solid team player.
● Strong self-motivator with the ability to prioritize and multi-task independently.
● Ability to build and maintain positive relationships with internal and external customers.
● Excellent professional, communication skills both verbal and written.
● Resourceful – with the ability to research and solve problems independently.
● Customer Service experience is preferred.
● Experience with campaign management a must
CUSTOMER SERVICE
Social Media Community Manager

We’re looking for a social media expert to serve as the Social Media Community Manager and
help build following across all channels. Reporting to the Senior Social Media Manager, the
community manager will be responsible for generating and packaging engaging content across
all of our branded social media channels. S/he will be tasked with a primary KPI of growing
reach and engagement across platforms, as well as managing that engaged community.
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Candidates should be editorially minded and be interested in writing, design and the
e-commerce landscape.
Social media is an ever-changing area, and ideal candidates should be flexible in their thinking
and feel comfortable shifting strategies on a daily or weekly basis.
RESPONSIBILITIES
● Grow audiences across existing social media platforms
● Manage accounts across Facebook, Twitter, Snapchat, Instagram and Pinterest
● Implement and execute social media strategies
● Monitor social media best practices and provide proactive recommendations
● Community management and engagement
● Package our content/photography with optimal social positioning, including image

selection, headline testing, and writing and editing compelling social copy
● Provide insights on social performance and trending topics
● Social media analytics and reporting on KPIs
ABOUT YOU:
● Requires a bachelor's degree and 3-5 years experience actively managing social
media pages, preferably for a consumer brand or media agency
● A passion for social media and an obsession with healthy food
● A solid understanding of trending topics and news
● Experience using and acting on data collected from analytics tools such as Google
Analytics, Twitter Analytics, Facebook Insights, Chartbeat and CrowdTangle
● Design experience using Adobe Photoshop preferred
● Knowledge of excel and google docs
● Upbeat and collaborative personality
● Strong verbal and written skills
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● Desire to work in a fast paced environment
Social Media Manager

JOB DESCRIPTION:
We are excited to hire a Social Media Manager to our Retention & Loyalty Marketing team. This
role will focus on actively growing and nurturing our audience to increase brand visibility. This is
a great opportunity for someone who is very hands on looking for start-up experience!
YOU WILL:
● Grow awareness, engagement, and enthusiasm for the Plated brand by creating a social
media strategy across channels that reflects the company and its mission.
● Create dynamic brand-building experiences, including developing a live channel
strategy for Instagram, Facebook, and Snapchat.
● Work cross functionally to generate social campaigns to support company initiatives and
launches.
● Partner with the content team to support retention and acquisition efforts.
● Use data and feedback to optimize social campaigns, identify trends, communicate
value, and recommend improvements on social efforts.
YOU HAVE:
● Bachelor's degree in Marketing or Communications.

● 2-3 years of professional experience managing social media for a brand.
● Strong knowledge of social media trends, using different platforms, and creating
engaging content and experiences.
● Passion for food, wouldn’t mind taste-testing lots of delicious things for Facebook live.
● Ability to learn quickly, iterate based on data, and work efficiently in a fast paced
environment.
● Start-up experience is a plus!
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Internet Customer Service Representative
PRIMARY RESPONSIBILITIES:
A typical day entails answering inbound calls, e-mails and live chat inquires from customers
regarding; new orders, order status, returns, inventory availability and product details. All of our
orders are reviewed daily or multiple times, depending on the sensitivity of their status. Outbound
calls and e-mails are a part of this review process so we may keep our customers as up-to-date as
possible. Internal communication is also a significant activity in our department. A day doesn't pass
where we don't talk to our store locations, warehouses, buyers, website development, and web
content teams. This level of communication helps us to constantly improve our way of life and the
overall flow of our productivity. Customer Care is on the front lines for our company and the
customer experience is our highest priority.
REQUIRED SKILLS/QUALIFICATIONS:
● Have great verbal and written communication.

● Have a general understanding of computers and the internet.
● Possess the ability to multitask.
● Enjoy working in a team environment with the opportunity for individual projects.
● 1+ years experience in Customer Service.
MARKETING - EMAIL
Proofreader
JOB DESCRIPTION:
Are you an up-and-coming editor/writer with solid English skills, outstanding attention to detail
and a love for jumping into projects? Willing to pitch in and help in a fast-paced, time-challenged
workplace? Love to take ownership of a project and run with scissors to the finish line? Have a
sense of humor and good communication skills? We are currently looking for a super-flexible,
can’t-wait-to-learn-more catalog, web and advertising Editor who has what it takes to work in our
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Creative Marketing Services Department in Monroe, Wisconsin. This position will mainly be
responsible for proofreading, editing and writing technical copy for all brands in our portfolio.
This is a great part-time job that could grow into something bigger!
You’ll Be Responsible For:
With the fundamentals of “good copy style” and the Copy Style WIKI in your toolbox, the Editor
helps proof all marketing and technical copy from the copy staff and gains approval for new or
changing rules from merchants, buyers, quality assurance technicians, art directors, brand
leaders and legal staff. This position will also work on special projects like writing and monitoring
web product copy for all brand sites, learning SEO best practices and updating site page
elements, and more. Negotiating shared agreement among many viewpoints will be a key skill
for this role; with the help of the managing editor, your success in maintaining this important
style guide will hinge on your ability to recommend solutions that are best for the customer,
concise, informative and meet all legal standards.
● You’ll also be responsible for:

● Helping edit and proof over 12,000 print, web, homepage and advertising collateral
pieces
● Performing fact-checking of copy, checks copy against technical specifications
● Ensuring proofing and routing deadlines are met on time
● Working on multi-channel projects including repurposing current positioning on
products or services, editing product instruction manuals, reformatting print copy to
web copy and/or prepping photos and other materials for our websites
● Identifying opportunities to continuously improve the presentation of our processes,
products and services
WHAT IT TAKES:
We’re excited about our multiple-brand portfolio and high-growth, full-of-opportunity workplace!
Translation: process improvement, project triage and speed bumps are par for the course! The
upside? There is never a dull moment or lack of projects to own! With long-term career
opportunities, we are looking to add a team leader who can grow with us. Ideally, you’ll have a 2
or 4 year degree in Advertising, English, Journalism, Communication or Publishing.
In addition, we are looking for:
● Proven ability to write, proof or edit organized selling copy
● Experience working collaboratively in a high-performance, high production
environment
● Has a keen understanding of the legal issues and return costs misinformation can
cause and pre-emptively finds and manages issues before they arise
● Demonstrated experience giving feedback in a tactful but direct manner.
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● Excellent written communication skills with associates, peers, seniors, managers,
directors and VPs
● Experience prioritizing and organizing in a high-pressure environment; producing
quality work on tight deadline
● Excellent detail management skills
● Proficiency in computer-based copy production (InDesign, Word, Web CMS).
Experience with HTML helpful but not required.
Email Marketing Specialist

As the Email Marketing Specialist, you will be responsible for the day-to-day execution of email
marketing campaigns from setup, testing, launch, post deployment analysis, and optimization.
RESPONSIBILITIES
● Lead campaign execution from idea creation to deployment, including scheduling,

segmentation, production, A/B testing, and further optimization
● Work effectively with our creative & tech team to develop email templates
● Pull weekly campaign marketing reports and regularly analyze performance
● Utilize QA reviews to improve our email deployments
● Learn the operations behind our email service provider and act as single point of contact
for all email matters
● Manage and optimize email campaigns towards KPIs on deliverability, opens, clicks and
sales
ABOUT YOU:
● Bachelor degree in business, marketing (preferred), or related field required
● 1-3+ years of email marketing campaign experience
● Working knowledge of HTML and CSS --- SQL a plus
● Knowledge/background of e-commerce, email marketing best practices, and CAN-SPAM
● Have the ability to work in a fast-paced startup environment
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● Skilled at planning, organizing, prioritizing, and executing simultaneous email campaigns
● You are optimistic, resourceful, and ready to take on any challenges
Email Marketing Manager

JOB DESCRIPTION:
As the Email Marketing Manager, this individual will be responsible for overseeing all email
campaigns and will report directly to the Chief Marketing Officer.
PRIMARY RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:
● Grow the email list organically without relying on purchased or outside lists.
● Oversee, manage and optimize various email campaigns including newsletters,
triggered, welcome series, etc.
● Segment the list based on various customer behaviors and predetermined personas.
● Work to improve retention, engagement, open rate, inboxing percentage and other
important KPIs while maintaining CAN-SPAM compliance and reducing list decay.
● Improve conversion rate and generate more tangible revenue email channel.
● Develop a clear and concise road map for email campaigns, and how key improvements
will translate to increased revenue.
● Work cross-functionally with the design team to produce eye-catching emails that adhere
to brand guidelines.
EXPERIENCE/SKILLS/QUALIFICATIONS:
● BA/BS or equivalent work experience.

● Ecommerce/B2C email marketing experience.
● Proven ability to generate business growth through email marketing.
● Deep understanding of email marketing concepts and KPIs.
● Proficiency in email marketing automation and advanced segmentation.
● Experience with A/B and multivariate experimentation through email.
● Google/Adobe Analytics experience.
● Ability to provide clear and precise reporting for executives and board level members.
● Excellent time management, organization, and prioritization skills required to handle
multiple projects simultaneously.
● Flexible/Adaptable - able to quickly shift priorities and multi-task in a fast-paced
environment.
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Email Marketing Manager 2
As the Email Marketing Manager, you will be responsible for the day-to-day execution of email
marketing campaigns. We’ll look to you to:
● Lead campaign execution from idea creation to deployment, including scheduling,

segmentation, production, A/B testing, and further optimization
● Write unique idea briefs for campaigns
● Work effectively with our creative team to deploy campaigns successfully
● Pull weekly campaign marketing reports and regularly analyze performance
● Utilize QA reviews to improve our email deployments
● Learn the operations behind our email service provider and act as single point of contact
for all email matters
ABOUT YOU:
● Bachelor degree in business, marketing (preferred), or related field required
● 4+ years of email marketing campaign optimization
● Proficiency in Excel (including creating Pivot Tables/formulas), Word, PowerPoint,
Photoshop, and Illustrator
● Working knowledge of HTML and CSS --- SQL a plus
● Knowledge/background of e-commerce, email marketing best practices, and CAN-SPAM
● Have the ability to work in a fast-paced startup environment - skilled at planning,
organizing, prioritizing, and executing simultaneous projects and activities
● You are optimistic, resourceful, and ready to take on any challenges
MARKETING - PROGRAMS
eCommerce Business Analyst
JOB DESCRIPTION:
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The eCommerce Business Analyst is responsible for the analysis, documentation,
communication and approval of functional/non-functional business requirements for software
applications, 3rd party vendor packages, or infrastructure implementations. The Business
Analyst is the liaison between the Ferguson business groups/departments and the Information
Technology department.
● Responsible for elicitation, analysis, and documentation of

business requirements.
● Research and exploration of user requirements, costs and
benefits in support of documentation required for the demand
management process.
● Responsible for analyzing the business needs to identify new
processes and process improvements that will meet those
needs.
● Analyze detailed system factors including input/output
requirements, information and paper flow, hardware and
software needs.
● Analyze soft system factors including: roles, responsibilities,
policy, culture, etc.
● Evaluate the impact of potential software and process
changes on the organization.
● Develop and facilitate groups as necessary in pursuit of
eliciting and defining requirements.
● May conduct system demonstrations and training sessions,
as well as participate in design/review of training content.
● Plays a third level support role by helping to troubleshoot and
resolve issues with production systems.
● Effective in a variety of formal/informal presentation settings:
one-on-one, small and large group.
● Participates in associate meetings and communicates any
concerns to management.
REQUIRED SKILLS:
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● A Bachelor’s Degree in Computer Related or Business related field or equivalent
experience
● Experience in Business Analysis can be substituted for education
● Detail oriented, proactive, creative, efficient and an active listener
● Intermediate level abilities in Excel, Outlook, Powerpoint, Visio and Word
● Ability to work on simultaneous projects and to learn new systems and tools
● Ability to communicate effectively to both technical and non-technical audiences in
written and non-written format
● Ability to work with all levels of associates and in a team environment
● Ability to work with minimal supervision in a very dynamic environment
● Knowledge of the change management process and the software development life cycle
● Experience with mobile applications and working knowledge
● Working knowledge of eCommerce solutions, functions, business practices and of
application integrations in a Web environment.
● Knowledge of Commerce platform areas like payment, product data, order management,
web analytics, content management, promotions, search and etc.
eCommerce Digital Specialist

JOB DESCRIPTION:
Under the direction of the Senior Manager Digital Marketing and Content, this role provides a
unique opportunity to work closely with external E-commerce, Retail and Wholesale channel
partners when fulfilling data requests as well as with Product Marketing and Sales Teams when
gathering and enriching product data and content. This role will create new item set up
information, verifies all information on product pages, and ensure appropriate graphics are
being utilized using standard reference sources. Additionally, this role will work with appropriate
departments on new products and changes to ensure all content is complete with required data
in addition to tracking progress of adds/changes/deletes to websites and performing catalog
maintenance to websites including description changes, image updates, item deletions.
PRIMARY DUTIES & RESPONSIBILITIES:
● Model the eight Core Capabilities to achieve service excellence, meet and exceed
organizational objectives and support fiscal responsibility.
● Develop highly effective, original and targeted marketing copy for the promotion and sale
of products for use on brand websites and customer websites.
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○ Create copy through consolidation of product, category, and consumer
information
○ Work to understand the product or category needs through discussions with or
input from Brand Marketing, Market Insights, New Product Development, R&D,
Consumer Relations
○ Evaluate copy based upon consumer feedback, product improvements, and
market dynamics.
○ Track and update product images and additional content, update as necessary
○ Work in tandem with internal customers, writing & editing creative materials for
website content, email communications
○ Submit design requests for infographics, imagery, photographs, video.
○ Manage the sign off process, update documents with changes and communicate
with the stakeholders in the process
MANAGE NEW ITEM SETUP PROCESS:
● Perform system setup for all new items for websites: item descriptions,
● Perform item set up for ecommerce customer new items: item descriptions, dimensions,
pricing, images, advanced content, links and item hierarchy dimensions, pricing, images,
advanced content, links and item hierarchy.
● Provide web descriptions for new product announcements at the request of the trade
marketing or brand marketing teams.
● Have a familiarity with ecommerce customer needs, and maintain a database of the
latest customer forms for completion
● Provide the correct new item images for upload to customer websites.
● Submit design requests for photography or additional imagery as needed.
● Track status of new items and monitor progress until product is fully updated on
customer sites
● Demonstrate product knowledge expertise for multiple brands and product types
● Foster relationships with other departments that provide and use data
● Report new item status and website content updates on a weekly basis.
● Remain up to date and aware of latest trends related to eCommerce copy and
advertising.
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● Become owner and expert at managing select 3rd party tools to distribute and upload
data to channel partner accounts
EDUCATION AND EXPERIENCE PROFILE:
An equivalent combination of:
● Bachelor’s degree in Business, eCommerce or related field

● Minimum of 2 years related experience
● Experience developing/managing content for social media
● SEO experience in respect to optimizing content
REQUIRED SKILLS:
● Ability to critically think and analyze, with exceptional level of detail orientation is
required
● Ability to write for a variety of media and audiences, understands how to appropriately
tailor communication
● Ability to work independently and be a self-starter
● Manages multiple projects while ensuring deadlines are met
● Ability to demonstrate proficiency with Microsoft Office software suite, particularly with
Excel
● Advanced understanding of Information Systems and Databases
● Excellent interpersonal and communication skills
● Ability to handle a variety of tasks and situations in a calm and effective manner
● Excellent organizational skills
● Strong customer orientation
● Ability to analyze problems and provide resolution
● Strong team player and contributor
● Commitment to company values
Manager, Digital Content Strategy

JOB DESCRIPTION:
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The Manager, Digital Content Strategy leads a team that is responsible for gaining a deep
understanding of customers’ preference for, and interaction with, content elements on HD.com
and transforming this knowledge into actionable strategies. Manager must be adept at
understanding both the experiential and analytical interpretation of the customer journey. Team
management and motivation skills are a must as the manager will have the privilege of serving a
large team of analysts and contractors. Experience with data analysis, strategy development
and operational program development are a must. Experience with systems management, A/B
testing, Site Catalyst, UX development, user testing, product optimization, SEO optimization and
statistical analysis are desired.
The Manager will lead the creation and implementation of strategies and processes that
optimize the efficiency of the digital content data management processes for both ecommerce
and store products on homedepot.com. Manager will lead team in the execution of content
strategy, optimization and implementation. We serve the customer by ensuring that HD.com’s
content is present, of quality and is relevant to the customer’s journey, likewise we serve the
organization by optimizing conversion and driving key KPIs.
MAJOR TASKS, RESPONSIBILITIES, AND KEY ACCOUNTABILITIES:
● 30% Manages the execution of complex special programs that typically involve business
to business customers and internal functions.
● 20% Creates and implements processes to optimize the efficiency of product data
collection. Enrolls internal functions and external partners in the development of workflow
procedures and the ongoing monitoring and improvement of those procedures.
● 10% Collaborates with internal (marketing, merchandising, IT) and external (agencies,
3rd party vendors - Big Hammer, Escalate, Commerce Hub, Merchandise Suppliers)
customers to develop processes and programs to drive timely execution of product data
collection for homedepot.com; utilizes workload management to communicate with the
merchants.
● 10% Responsible for external resource management. Manages outside vendors to
ensure execution of programs and tactics on time and within budget. Manages projects
and the allotment of money to meet budgetary and segment goals.
● 20% Coordinates and leads all internal functions in the execution of promotions and data
collection on homedepot.com.
● 10% Troubleshoot and problem solve for ongoing operational needs as they arise.
NATURE AND SCOPE:
● Reports to Senior Manager, Digital Content

● Accountable for direct supervision of the work activities of others. In addition to personnel
issues -- including selection, termination, performance appraisal and professional
development of subordinates.
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MINIMUM QUALIFICATIONS:
● Must be eighteen years of age

● Must pass the Drug Test
● Must pass the Background Check
● Must pass pre-employment tests if applicable
KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES:
Well-developed presentation skills (oral and written) computer skills required, specifically
PowerPoint, Word and Excel.
Ability to maintain composure and productivity in a dynamic environment
Ability to approach problems systematically, researching all alternatives and making appropriate
recommendations
Ability to be deadline oriented with long and short-term projects.
Digital Retoucher
JOB DESCRIPTION
The Digital Retoucher is a freelance position reporting to the Studio Image Editing Supervisor.
This freelance role is an independent contractor who will work onsite in our studio on an as
needed basis. The role is responsible for image editing / digital retouching. The ideal candidate
is an experienced digital retoucher with a keen eye for detail and top notch photoshop skills.
PRIMARY RESPONSIBILITIES
● Digitally retouch product photography using Adobe Photoshop

● Prepare images to Jet’s specifications both manually and using Photoshop actions
● Work independently and in concert with Jet’s photography and merchandising teams to
problem solve for unique items
Digital Media Specialist
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JOB DESCRIPTION
An integral part of the Marketing Team, the Digital Media Specialist is responsible for planning
and executing all web, SEO/SEM, email, social media and display advertising campaigns. The
primary goal of this position is to build and maintain the Company’s social media presence while
increasing revenue opportunities through ecommerce channels and digital marketing
campaigns.
RESPONSIBILITIES
● Plan and execute all web, SEO/SEM, marketing database, email, social media and
display advertising campaigns
● Develop and maintain our social media presence
● Measure and report on the performance of all digital marketing campaigns, and assess
against goals (ROI and KPIs)
● Identify trends and insights, and optimize spend and performance based on the insights
● Help identify and suggest new technologies or tactics that can help deliver or exceed
client goals
● Understand strategies, tools, and data that can be leveraged to make campaigns more
successful
● Analyze data on a daily basis to perform ongoing optimizations and identify any
necessary shifts in campaign strategy
● Implementation of complex campaign set-ups according to client needs and program
trends
● Leverage knowledge across platforms to apply learnings from one channel to another
● Other responsibilities as assigned
QUALIFICATIONS
● Bachelor’s degree (B.A.) from four-year college or university

● At least three years related experience and/or training; or equivalent combination of
education and experience
● PROVEN experience leading and managing SEO/SEM, email, social media and display
advertising campaigns
● Solid knowledge of website analytics tools (e.g., Google Analytics)
● Working knowledge of ad serving tools (e.g., DART, Atlas)
● Experience in setting up and optimizing Google Adwords and social media campaigns
● Ecommerce and/or affiliate program experience and graphic design knowledge is a plus
● Ability to juggle multiple tasks, while maintaining an eye to detail
● Ability to think creatively about challenging analytical problems and problem-solve
● Excellent written and verbal communication skills
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● Excellent communication skills; the ability to distill ideas and analysis to a non-technical
or non-mathematical audience, and guide team members on doing the same
● Proven ability to handle multiple deliverables with tight deadlines
Digital Marketing Manager - Customer Acquisition

We are looking for a rockstar Digital Marketing Manager to that will lead, manage and optimize
the day-to-day customer acquisition strategy to drive growth across all digital channels
RESPONSIBILITIES
● Ownership of all paid digital media channels including social, display, email, native,
search and affiliate
● Develop and execute the digital media plan for customer acquisition to drive growth
and KPIs
● Conceptualize creative for the digital marketing campaigns and work with the
designers, photographers and copywriters to create required advertisements
● Work closely with tech team to create landing pages and microsites as well as A/B
testing on the acquisition funnel to improve conversion rates
● Create an internal email marketing strategy to convert non-buying email leads into
paid customers
● Manage promotions and discounts across advertisements to improve acquisitions
and increase average order value on new customers
● Produce daily, weekly and monthly acquisition reports to analyze the campaigns
performance and KPIs
● Optimize campaigns daily to drive down customer acquisition costs and increase the
volume of new customers acquired
ABOUT YOU:
● 5+ years of experience managing digital marketing campaigns for customer acquisition
either at a brand or an agency
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● Bachelors degree required. MBA preferred
● Start-up, e-commerce experience preferred
● Direct to consumer digital marketing experience required
● Managed a minimum of $100,000+ a month in digital marketing and media with focus on
customer acquisition
● Proven track record to increase customer acquisitions and drive down customer
acquisition costs
● Facebook advertising experience, managing at least $50,000+ a month required
● Native advertising and email experience to drive customer acquisition preferred
● Highly analytical and data driven decision-making. Must know Google Analytics.
MixPanel a plus
● Knowledge of brand building but still being able to drive customer acquisitions and ROI
● Self-driven, growth minded, hunger for success and a winners mindset
● Strong communication skills, highly collaborative and team oriented
● Great with numbers, tech savvy and must know excel
● Able to work in a fast-paced, start-up environment and deliver on required KPIs
● A passion and desire to work with the food industry. Good sense of humor and know
how to have fun.
Digital Marketing Co-ordinator
Work with the marketing team to support acquisition, retention and growth
Project manage amongst the team and across departments on marketing initiatives
Assist social media team on content curation, development, deployment and engagement
Produce daily, weekly and monthly KPI reports and analytics
ABOUT YOU:
● 1-3 years of digital marketing experience preferably at a start-up

● Strong project management and documentation skills
● Experience with analytics tools or can express ability to learn quickly (Google
Analytics, Mixpanel, Optimizely)
● The ability to juggle multiple projects with ease and to prioritize effectively
● Strong written and verbal communication skills
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● Proficiency with Excel
● Great attention to detail
● Strong desire to be a part of the health, wellness and food industry
Digital Designer
We are looking for a Digital Designer to to create required design assets to join the marketing team..
RESPONSIBILITIES
● Collaborate with marketing team to articulate and execute design decisions

● Create banner ads, landing pages, microsites, blog pages, social media creatives and
email creatives
● Photoshop retouching and image selection for use across platforms

● Assist in photography selection for use across platforms
ABOUT YOU:
● 3+ years of experience in digital design at a brand or agency
● Consumer marketing design experience required
● E-commerce, start-up experience preferred
● BA/BS degree with an emphasis in Art and Graphic Design
● Proficiency in CS6 programs (including (but not limited to)) Photoshop, Illustrator, and
InDesign
● Knowledge of illustration, animation, typography, motion graphics, photography and/or
writing skills are a plus
● Skilled designer, consistently demonstrating a clean, sophisticated and contextually
thoughtful aesthetic
● Ability to take direction, implement feedback and execute final work, frequently under tight
deadlines
● Self-motivated and hard-working
● Consummate team player that actively participates in the greater design culture. Active on
and/or knowledgeable of social media across primary and emerging platforms
● Experience in producing creative in a variety of formats/channels, including branding,
presentations, infographics, digital/interactive, advertising, social posts and print design
● Persistent focus on quality, detail and consistency to achieve the best overall results
● Strategic, solution-oriented thinker who effectively addresses questions, problem solves to
generate innovative solutions
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● Ability to manage time effectively and establish priorities while maintaining a level of flexibility
in light of new feedback or change in direction
Digital and Customer Analytics Manager
MAIN COURSE:
We’re data people! We collect and analyze financial and performance data, keeping everything
accurate and timely. We also safeguard company assets and provide insights into the business
across all functional teams.
We are looking for a passionate digital and customer analytics expert that will lead the
development of actionable data-driven insights, cross-channel testing strategies, and data
visualizations as we strive to learn more about our customers and increase digital’s contribution
to our overall business.
In this new role you’ll help the organization develop a better understanding of customer lifetime
value and the impact that our digital initiatives play in driving customer engagement and
activation. This is a hands-on role that will require deep customer/digital analytics expertise, an
innovative mindset, and an approach of starting with the customer and working backward. If you
have what it takes to join the team, you’ll work among world-class talent in a fast-paced, rapidly
growing and evolving environment. Specifically, this position is responsible for:
SPECIFICALLY THIS POSITION IS RESPONSIBLE FOR:
● Building a foundation to quickly accelerate our digital analytics capabilities; provide

recommendations on optimizing digital customer acquisition and engagement based on
these learnings.
● Leveraging web analytics tools including CRM platform and social measurement to
develop aggregate performance and insight reports/dashboards for review with
marketing stakeholders.
● Creating and maintaining a framework for quantifying customer lifetime value and
identifying the levers that impact key areas including spending per customer, frequency,
and retention.
● Analyzing and reporting marketing results to optimize the impact of online and offline
marketing and sales initiatives (offers/promotions, advertising, and digital initiatives) to
drive revenue growth and achieve ROI goals.
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● Leading internal and agency resources to create advanced and predictive models such
as marketing mix, propensity to buy, attrition, and advanced targeting/profiling models;
partnering with marketing teams to utilize output to optimize our marketing mix.
● Leading the development, implementation, and optimization of test and target programs.
● Leading end-to-end project work, including data collection (internal and syndicated
sources), model development and execution, interpretation of model results, and
engaging key business stakeholders.
● Managing and prioritizing work effectively to ensure internal deadlines, timetables, and
approvals are met.
● Providing regular status reports and briefings to stakeholders and functional leadership
teams.
KEY INGREDIENTS (POSITION REQUIREMENTS):
● 5+ years of experience in digital, marketing, and/or customer analytics ideally supporting

a consumer brand.
● Hands-on experience in customer behavior analysis online and offline with the ability to
drive insights and trends in a marketing and/or product management environment.
● Specific experience in campaign testing & execution in multi-channel, direct to consumer
strategy including email, web and mobile campaign; experience with personalization is a
plus.
● Experience establishing a quantitative view of customer lifetime value and tracking
changes in trends across key drivers.
● Experience with marketing automation or CRM tools (Salesforce.com, or equivalent);
web analytics tools (Google Analytics, Adobe Analytics, or equivalent), testing and
targeting tools (Adobe Test & Target, Optimizely etc.) and social measurement platforms
(Sprinklr, Sprout, or equivalent).
● Experience using data & analytics tools such as SQL, R, SAS, Tableau, Oracle BI.
● Exceptional written and verbal communications skills.
● Proven ability to manage complex projects with multiple stakeholders and vendors to
deliver results in a fast-paced, deadline-oriented environment.
Sr Marketing Analyst
JOB DESCRIPTION:
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As a Senior Marketing Analyst, a typical day might include the following:
● Analyzing transaction data to derive customer insights and identify trends
● Validating data and recommending data enhancements, working with our data solutions
group
● Creating monthly/weekly/daily dashboards and variance reports
● Working with marketers and senior executives to forecast/model marketing campaigns
and business initiatives
● Working with marketers to develop budgets and forecasts, and diagnosing and
explaining variances to budgets and forecasts
● Identifying, analyzing and interpreting business trends, risks, and opportunities and
making appropriate recommendations to marketing managers
● Plus, other interesting and challenging tasks that may arise to contribute to the success
of Healthy Directions
THIS JOB MIGHT BE FOR YOU IF HAVE:
● 3 years of experience in database marketing analytics

● Solid SQL programming experience (2 -3 years)
● Bachelor’s degree in Business or related field
● Direct-to-consumer marketing experience
● R/SAS programming experience
● Experience in applying statistical concepts
● Strong knowledge of Excel formulas, macros and pivot tables
● Excellent verbal and written communication skills
Sr Marketing Associate
JOB DESCRIPTION:
As a Senior Marketing Associate, a typical day might include the following:
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● Managing projects associated with Loyalty Marketing programs and campaigns,
especially our highly-successful continuity program. You’ll be responsible for efforts that
are critical to retaining and improving the value of existing customers, and winning back
lapsed ones
● Creating and coordinating service-related customer communications
● Shepherding projects through the Creative and production processes, including
developing briefs outlining objectives, creative review, and constructive feedback
● Collaborating with the Operations and Ecommerce teams to execute projects in an
effective and accurate manner, while maintaining a positive customer experience
● Reporting and analyzing results, and updating forecasts accordingly
● Plus, other interesting and challenging tasks that may arise to contribute to the success
of Healthy Directions
THIS OPPORTUNITY MIGHT BE FOR YOU IF:
2-4 years of professional experience, preferably in Marketing

● Superior project management capabilities, including multi-tasking and flexibility
● Excellent oral and written communication skills
● Strong problem-solving talent
● Keen attention to detail
● The ability to work independently, and as part of a team
● Solid creative instincts and judgment
● High degree of comfort working with numbers
Digital Engagement Manager
● Responsible for overall management and delivery to customers of all projects under a Digital
engagement
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● Performs business development for new accounts or extensions to the footprint in existing accounts
in conjunction with appropriate leadership
● Provides overall team leadership for the engagement
● Overall management responsibilities for all projects and project managers within an Digital
engagement
● Manages day-to-day activities and provides leadership to project teams, and provides overall
coordination of off-shore resources in conjunction with his off-shore management counterpart
● Defines and manages the overall engagement scope, approach and plan
● Ensures that projects within the engagement are completed on time and within budgeted cost and
profitability targets.
● Mentors and develops leadership talent of project managers and team members as required
● Drives end to end engagement implementation involving interaction with multiple stakeholders
● Establishes executive level and operational level client relationships; and understands their concerns,
challenges, and goals
● Manages client expectations, provides updates to senior management, participates in steering
committee review meetings
● Anticipates issues and needs of the customer related to the engagement and addresses them
proactively
POSITION QUALIFICATIONS:
● Education: Undergraduate Degree or Equivalent Experience / Graduate Degree / MBA

● Minimum of 15+ years Digital - related Work Experience
● Experience as an Digital Project Manager for multiple, full life-cycle implementation projects (from
Project Preparation through Go-live and Support)
● Experienced as an Digital Project Manager leading teams of 25+ on-site
● Off-shore / on shore
● Multi-country / global
● Transformation engagement experience (large-scale)
● Digital functional and / or technical experience with core Digital functional areas (e.g., Logistics,
Manufacturing, Finance) or core Digital technical areas
● Digital engagement manager with experience in creating and implementing digital strategy & roadmap
for retail / consumer goods customers
● Excellent in building customer relationship and engaging customer on digital technology
discussions/workshops
● Engagement manage large engagements (across multiple towers like development, CMS, QA
● Technical knowledge in Drupal or any CMS, mobility platforms & eCommerce platforms. Architectural
& design depth in one of these.
● Manages delivery of engagements in a manner that ensures customer satisfaction
KEY BUSINESS RELATED AND DIGITAL EXPERIENCE/SKILLS:
● Extensive experience working for a Tier 1 or comparable systems integrator in Digital

delivery-focused leadership roles
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● Demonstrated ability to lead and manage multiple stakeholder groups through the life-cycle of a
project / engagement – i.e., client, consultant, 3rd party (Digital or another vendor)
● Excellent verbal and written communication skills; and ability to communicate effectively with client
business and IT leadership
● Proficiency developing high-level and detailed engagement and project level activity/task work plans,
schedules, staffing plans, and work-effort estimates
● Proficiency in scope and scope change management, issue and risk management, and status reporting
(executive level and team level)
● Experienced in sales / pre-sales activities – i.e., lead qualification and development, team sales,
partnering with other solution providers, RFI / RFP (bid) responses, bid response presentations to
customers
Customer Acquisition Manager
We are looking for a Customer Acquisition Manager with a strong digital media buying
background to lead, manage and optimize the day-to-day customer acquisition strategy to drive
growth across all digital channels.
RESPONSIBILITIES
● Ownership of all paid digital media channels including social, display, email, native,
search and affiliate
● Strong track record of building, managing and optimizing Facebook ad campaigns
● Develop and execute the digital media plan for customer acquisition to drive growth
and KPIs
● Conceptualize creative for the digital marketing campaigns and work with the
designers, photographers and copywriters to create required advertisements
● Work closely with tech team to create landing pages and microsites as well as A/B
testing on the acquisition funnel to improve conversion rates
● Create an internal email marketing strategy to convert non-buying email leads into
paid customers
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● Manage promotions and discounts across advertisements to improve acquisitions
and increase average order value on new customers
● Produce daily, weekly and monthly acquisition reports to analyze the campaigns
performance and KPIs
● Optimize campaigns daily to drive down customer acquisition costs and increase the
volume of new customers acquired
ABOUT YOU:
● 5+ years of experience managing digital marketing campaigns for customer acquisition
either at a brand or an agency
● Bachelors degree required. MBA preferred
● Start-up, e-commerce experience preferred
● Direct to consumer digital marketing experience required
● Facebook advertising experience, managing at least $200,000+ a month required
● Managed a minimum of $300,000+ a month in digital marketing and media with focus on
customer acquisition
● Proven track record to increase customer acquisitions and drive down customer
acquisition costs
● Native advertising and email experience to drive customer acquisition preferred
● Highly analytical and data driven decision-making. Must know Google Analytics.
MixPanel a plus
● Knowledge of brand building but still being able to drive customer acquisitions and ROI
● Self-driven, growth minded, hunger for success and a winners mindset
● Strong communication skills, highly collaborative and team oriented
● Great with numbers, tech savvy and must know excel
● Able to work in a fast-paced, start-up environment and deliver on required KPIs
● A passion and desire to work with the food industry. Good sense of humor and know
how to have fun.
CRM Marketing Manager
JOB DESCRIPTION:
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We are excited to add a CRM Marketing Manager to our Retention & Loyalty Marketing team.
This role will own email marketing campaigns and lifecycle flows to drive customer retention and
engagement. Create email marketing campaigns to connect with our subscribers and create
buzz with an energetic and fun marketing team in-house.
YOU WILL:
● Grow overall customer lifetime value via targeted program and new feature marketing
that deepen customer relationships, drive increased order value and frequency, and
retention.
● Create brand-building holistic experiences, in partnership with Content & Social Media to
drive broad and targeted awareness and traffic.
● Partner with Acquisitions team to prospect within CRM channels (email, postal, in app
messaging) and drive increase in new member enrollment.
● Own production and end-to-end execution of campaigns, including targeting, test design,
creative, QA, and measurement to meet campaign and strategic objectives.
● Utilize email engagement metrics to optimize campaigns, report results, identify trends,
and articulate impact on overall CRM strategy and recommend action.
● Manage and execute urgent ad hoc servicing and operations email communications as
needed.
● Support creation and documentation of procedural and strategic processes, calendars
and reporting.
YOU HAVE:
● Bachelor’s degree with 4 plus years of e-commerce CRM marketing management

experience.
● Experience leveraging customer data to optimize marketing targeting, content and
performance.
● Familiarity with customer segmentation creation, lifecycle and journey mapping.
● Ability to apply customer centric lens across all actions, to ensure exceptional customer
experiences while driving business results.
● Knowledge of CSS/HTML for troubleshooting, template optimization, and device
compatibility.
● Prior experience with ESP/CRM platforms.
● Ability to learn quickly and work efficiently in a fast paced environment.
● Flexibility and agility to adapt to changing and evolving business objectives.
● Strong collaboration skills to work across multiple teams and build alignment.
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● Start-up experience is a plus!
Copywriter
Role
Are you a cool and compelling copywriter who’s wild about words? We need you to bring our brand voice to life
via email, social media posts, direct mail, packaging, digital banners, Facebook ads, website copy, TV, radio, and
so much more. We're looking for a language lover who also adores collaborating, coming up with big picture
marketing ideas, and even the most primary proofreading. If you have a knack for adventurous advertising and
a desire to help make us a loved, admired, and enduring brand, let's get to WORK.
Responsibilities
You’ll implement the brand in breakthrough creative that dramatically improves the performance of our
various sales, marketing, and customer experience efforts. You'll do this by translating our brand strategy and
voice into creative work and impactful copy that is remarkable, distinct, and memorable. You will join our team
of internal designers, work with freelancers and outside firms, and partner with many internal teams
(broadcast and PR, print/direct mail, online advertising and social media, email marketing, SEO/SEM, online
experience, products and offering, talent management and business development).
● Bring the brand to life by being our storyteller. Engage our key audiences with the CustomInk story
and inspire them to take action
● Develop concepts and copy direction for marketing and ecommerce initiatives
● Translate our brand strategy and project creative briefs into compelling, branded copy
● Work closely with designers to ensure copy and visual design are working in harmony
● Collaborate with internal teams to understand their business objectives and challenges and help come
up with creative solutions
● Manage multiple projects from concept to completion. Deliver projects on time and on budget
Measures of Success
The success of the Copywriter will be measured by lift in sales, customer satisfaction, or team satisfaction
based on creative enhancements. Of course, practicalities – like being on-time and on-budget with good
throughput – are important as well. Over time, we will seek to establish quantitative metrics and goals in each
of these areas.
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Qualifications
● The ideal candidate will have the following:
● 2-4 years relevant work experience with demonstrated success. Agency or in-house background
preferred.
● Proven ability to craft copy that embodies and elevates the heart of a brand
● Strong writing proficiency, particularly for the digital, print, video, and experiential
● Huge imagination and expertise in strategic big picture concepting
● Command for copy that powerfully promotes both products and services
● Proven ability to work with visual designers and bolster their work with copy
● Seasoned copy editing skills and the ability to invigorate the work of your team
● Excellent communication skills, extending beyond the written word
● Exceptional attention to detail
● Knowledgeable insight into the creative process and working with multiple clients
● A positive and upbeat team-player with practical relationship-building, collaboration, and influencing
skills
● Proven ability to prioritize and oversee multiple projects while meeting deadlines; willingness to dive
into a fast-paced environment and hit the ground running
Since this position will play an important role across the company, you must demonstrate a high level of
teamwork and leadership. You must be able to build consensus without compromising.
In addition, you must share our company values--practicing the Golden Rule, taking Ownership,and driving and
embracing Innovation.
Web Content Specialist

A BIT ABOUT THE JOB
A fairly normal day in this department will revolve around listing products that we sell on one of our
many sites. You’ll have catalogs from our buyers to help guide you while filling in the appropriate
data within our content management system. For each product, a unique description is created
about that specific product. You’ll actively seek out high-quality pictures from the vendor or use one
that has been shot by our in-house photo department. You may be asked to write blogs or articles as
well. Maybe even expose, think piece, or another fancy sounding assignment if we’re feeling cheeky.
But probably not. Then it might be break time, a time to go play a game of pool or ping pong and
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now it’s time to transcribe some videos, continue writing content or fixing errors found on some of
the previous records that have been listed. There might even be some dog petting breaks from our
various office dogs. They need a lot of attention.
A BIT ABOUT YOUR RESPONSIBILITIES
We need you to do things obviously. Or else why would we be here? Here’s the list:
● Responsible for maintenance and creation of product copy across multiple websites,
brands and categories
● Develop original SEO content to increase website traffic
● Help maintain a consistent voice throughout each website where copy is being written,
extra points for style
● Research new products to understand key selling points, which involves working with the
buyers and vendor reps
● Generate product and service descriptions that stand out from the competition
● Participate in brainstorming and creative thinking for new ideas/solutions, we’re big on
innovation and collaboration. And donuts.
● Assist Marketing, Public Relations, and Web Content team with additional content pieces,
such as articles, infographics, buying guides, and blogs
● Adding photos shot by our photo department or vendor to merchandise records
● Weekly management of assigned reports
● Manage and manipulate product images via Photoshop
● Help resolve product and picture issues found on our sites
● Completing tasks assigned through JIRA task management system
A BIT ABOUT WHAT YOU NEED
Can you train someone in the art of content creation through interpretive dance only? Good. That’s a
start. Here’s the rest:
● E-Commerce/D2C experience a plus. Like 100 extra points right off the bat.
● Basic knowledge of SEO and ability to produce keywords for products being written about
is a plus
● Basic knowledge of HTML with the ability to edit embedded content a plus
● Comfortable producing in fast-paced, deadline driven environments
● Comfort and prior experience working in a content management system is also a plus.
Maybe 50 points.
● A command of the English language and impeccable grammar.
● Excellent communication skills, both written and oral. Interpretative dance will be
considered a bonus.
● Extraordinary attention to detail.
● Ability to work in a team-oriented, collaborative environment
● Self-motivated, with a helpful attitude and a strong desire to learn.
● Proficient with Windows and Microsoft Office, Google Sheets and Docs.
● Pursuing/received an undergraduate degree in Marketing, Creative Writing, English or a
degree that promotes analytical/technical abilities a plus.
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● Extraordinary attention to detail. Ha! Just checking to see if you fit the bill.
● Perform other duties as assigned by the Team Lead
● Willingness to learn all aspects of the business as needed
● Quick-learner, able to think independently and know how to prioritize multiple tasks.
A BIT ABOUT WHAT YOU GET
● Flexible and very casual work environment. Free dog pets. The occasional donut or other
sweet treats. Medical, dental, vision, 401(k), paid time off, sick time, employee discounts
and more. We can’t give away all the awesome surprises right off the bat.
Affiliate Marketing Manager
The Affiliate Marketing Manager will manage all aspects of our affiliate program as it relates to promotions,
creativity and publisher relationships while identifying areas of opportunity to maximize growth of the online
and retail channels including, but not limited to promotional communications, fraud monitoring, application
approvals, publisher recruitment and sales generation. The Affiliate Marketing Manager will also perform
regular optimization and reporting of individual publisher performance and for the program as a whole. This
individual will also measure the overall effectiveness of efforts while reporting on key performance indicators
associated with the different phases of the consumer experience.
The Affiliate Marketing Manager will also partner with other marketing specialist, product experts, web
designers, developers and managers to produce, maintain and recommend action items based on data analysis
and user behavior.
Key Responsibilities
● Performs day to day management for all affiliate initiatives;

● Analyzes and reports on campaign effectiveness;
● Monitors all publishers ensuring adherence to standards (coupon/loyalty sites, keyword trademarks,
etc);
● Negotiates promotions and incentives with publishers to maximize return;
● Identifies new opportunities for ad-hoc online marketing projects;
● Partners with cross-functional teams to demonstrate user behavior;
● Manages marketing projects from start to finish;
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● Tracks and reports progress through spreadsheets, verbal presentations, and other means;
● Collaborates with multi-functional team of designers, web developers, and writers;
● Prepares and presents ad-hoc reports as required;
Minimum Requirements
● Minimum of 3 years of experience as an Affiliate Manager/Specialist or related experience is required;

● Must have exceptional quantitative and web analytics skills; an in-depth understanding of key metrics;
● Must be able to identify patterns, insights and optimization opportunities based on data and translate
into actionable and meaningful projects;
● Advanced knowledge of Microsoft Excel is required;
● Landing Page optimization is required;
● Must have the ability to manage projects and tight deadlines;
● Experience in managing and growing affiliate programs in an entrepreneurial environment;
● Strong interpersonal, verbal and written communication skills;
● Experience in the automotive aftermarket industry is a plus;
● Prior digital marketing experience in an Omni channel environment is a plus;
● Expertise with Affiliate Networks: CJ, Share a Sale, Impact Radius, Pepperjam, etc.
Manager, Shopping Experiences & Omnichannel

Marketing
The Manager, Shopping Experience and Omni-Channel Marketing, is responsible for applying
consumer insights and leading-edge technology to deliver a superior omnichannel shopping
experience to profitably maximize conversion, basket and frequency.
He/she will be a champion for the consumer and will develop a deep understanding of
consumer/shopper behavior, usability principles and purchase drivers both in the digital space
and at the intersection of digital and physical so as to build a model that minimizes friction in
consumer’s path-to-purchase journey. He/she will then partner with eCom Merchandising
Managers, Marketing, Business Intelligence, Insights, and Sales teams to develop
retailer-specific, omni-channel solutions and prepare compelling, insights-driven stories to
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present to retail partners. He/she will be a key resource and influencer at strategic retailer
meetings and instrumental with program implementation.
To be effective in this rapidly evolving environment, the Manager, Shopping Experience and
Omni-Channel Marketing, will need to be up on the leading edge of technology and best
demonstrated practices. He/she will need to attend industry conferences and build a strong
network of agency and business contacts. This manager will identify, rank and prioritize key
opportunities for the company, build business cases to clearly articulate their strategic
importance, obtain buy-in/resources and then develop/execute a test and learn plan to prove
high-potential concepts.
This job requires strategic thinking, excellent verbal and written communication skills,
well-developed negotiation and collaboration skills and solid marketing and general manager
skills. He/she will need to have a thirst for knowledge and the ability to thrive in ambiguous
situations. This Manager will have direct exposure to retailers, including their marketing,
strategy and/or sales departments. He/she is responsible for developing strong alignment and
strategic alliances to help shape the future of Wilton’s categories online. He/she will need to
excel at working cross-functionally, leveraging teammates across multiple departments to
deliver successful results.
SUMMARY OF KEY RESPONSIBILITIES:
● Build the model for an optimized omni-channel, frictionless experience across

consumer’s path-to-purchase from awareness through conversion
● Ensure a strong understanding of consumer behavior throughout the purchase cycle;
partner with insights team to develop and implement research to fill knowledge gaps
● Leverage D2C insights to expand knowledge base by planning, developing and
executing T&L programming, collecting/aggregating results and following a continuous
re-optimization process; share learnings to inform eCom and enterprise-level activation
(marketing, innovation, UX)
● Partner with eCom & Sales teams to develop solutions for driving impulse sales at
online retailers; develop test and learn plan for the proposed solution and implement
with strategic retail partner; build playbook and scale across retailers/channels
● Educate eCommerce and sales teams as well as external partners about this model
● Be the go-to resource for omni-channel marketing/experience and support the
Merchandising Managers with retailer-specific solutions
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● Develop customer-facing materials and co-present (when needed) to retail buyers
and/or marketing teams
● Track and evaluate results of retailer programs; use this data to optimize future projects
● Be first-to-market by partnering with retail teams to prioritize and test emerging
technologies; analyze results and share insights with the organization
● Partner with leadership team to develop strategic 3-year strategy for the business
Time % Summary of major duties:
1. 40 Develops and communicates omni-channel vision to enhance the

consumer shopping experience
· Develops omni-channel path-to-purchase model rooted in a deep

understanding of consumer behavior
· Identifies knowledge gaps and works collaboratively with Insights to develop
and implement a learning plan
· Identifies opportunities to enhance the consumer experience and champions
those projects internally to gain alignment and secure resources
· Creates an omni-channel demand creation toolkit that can be applied across
retailers; educates eCommerce and other marketing teams about this resource
· Maintains current knowledge of emerging technologies via online research,
agency partners, company contacts, and conferences
· Informs longer term (3 year) strategic vision to evolve the company’s omni
channel marketing capabilities
2. 40 Supports the eCommerce Merchandising Managers with retailer-specific

solutions
· Serves as primary contact for CI and BI teams to analyze category data /

trends across channels and to identify business opportunities
· Serves as the lead contact for eCom/Sales team to develop solutions that
drive impulse sales online; tests and evaluates vendor proposals and provides
recommendations for implementation
· Collaborates with eCom Merchandising Managers and marketing team to
develop insights-driven win-win customer solutions and marketing programming.
Leads channel-wide demand creation strategy and execution
· Works with CI/BI team to create compelling, insights-based selling stories to
support eCom Merchandising Manager presentations to customers
· Where appropriate, attends customer presentations as a subject matter
expert
· Partners with eCom team, marketing and PD to plan and execute content
strategy; ensures content compliance with brand / program guidelines
· Analyzes customer programming (in partnership with C, BI and agencies)
and provides eCommerce team with recommended changes based on results
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· Maintains database of customer programs and results to serve as a resource
for evaluating and optimizing marketing plans
3. 20 Develops and executes Test&Learn programming to deliver cutting edge

solutions
· Collaborates with the eCom/Sales team to identify and prioritize emerging

technologies that could positively impact our business.
· Prioritizes opportunities based on business potential, complexity, and strategic
fit
· Partners with D2C, CI and BI to develop a learning plan and budget
· Develops business cases to explain the opportunity, clearly articulate impact
and to secure leadership approval and funding
· Leads the execution of tests (in partnership with eCom Merch Manager, Sales,
Insights D2C, agencies, etc) and evaluates results
· Provides final recommendations to the team and, where applicable, shares
across the marketing organization to help others learn from the test
· Manages the learning plan and budget for this program
REQUIREMENTS:
Bachelor’s Degree in Marketing, Business Administration or similar field; Master’s

degree highly preferred
Min 3 years of relevant experience, with a strong preference for digital/eCom

consulting and/or D2C management/marketing experience.
Extensive knowledge and expertise of eCommerce demand creation, shopping

experience, usability and digital marketing BDPs (best demonstrated practices)
required:
UX
Conversion/basket
D2C management; focus on demand creation and UX optimization
Dynamic segmentation, CRM
Content management
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A/B testing
Site taxonomy/ architecture
Online analytics
“Consumer first” mindset with the ability to uncover and clearly articulate key insights
and unmet needs
Intellectual curiosity with a passion for learning and for trying new things
Ability to deliver creative solutions and strategic thinking in ambiguous situations

Flexibility to adapt priorities and strategies in a rapidly changing environment
Sound business judgment and decision-making skills; proven track record delivering
results and maximizing returns
Strategic planning and the ability to articulate vision and inspire others to act
Analytical expertise, including identifying trends/opportunities and crafting compelling

stories that turn data and insights into action
Proven leadership and relationship skills across cross-functional and agency

partnerships
MARKETING - SEARCH
SEO Specialist
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We are currently seeking an SEO Specialist to assist our efforts in helping manage and fulfil the scope of work
our rapidly increasing client base.
Job Duties
● Have a very thorough knowledge and be able to speak to clients on SEO (search engine optimization).
We have a questionnaire to fill out at the end.
● Be able to understand use various SEO tools: AHREFs, SEMRUSH, Google Webmaster Tools, and
SearchMetrics.
● Have an open line of communication with the SEO Director and be able to work on tasks assigned to
you.
● Assist or take lead on all SEO campaign implementations from start to finish.
● Assist or take lead with technical auditing, on page optimization campaigns, and ongoing off page
optimization campaigns.
● Help complete any website revisions if needed and any minor tasks needed by the clients.
● Help manage contractors such as developers, copywriters, and researchers.
● Be able to meet deadlines and be proactive on project timeframes.
● Handle and execute all different link building methods assigned to you.
REQUIREMENTS
● A HUGE PASSION FOR CLIENT’S SUCCESS. You must love our clients and want to make them as
successful as possible.
● Bachelor’s degree in marketing or a similar field.

● A background in digital marketing, preferably SEO.
● A good understanding of SEO, Google Analytics, SEM (PPC), Digital Advertising (Remarketing, Banner
Advertising, etc..), Social Media Marketing (Facebook, Instagram, Twitter), and Website technologies
mainly WordPress & Magento.
● Ability to thrive in a small organization without constant direction or coaching.

● A great attitude and desire to learn (this is important!)
● Proficient with basic computer programs (word, excel, powerpoint, etc…).
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● Knowledgeable with more advanced programs such as the Adobe Suite (Illustrator, InDesign, and
Photoshop) and website technologies such as WordPress, Magento, Shopify, and more.
● Detail oriented, and very organized – even with constant distractions and multiple priorities.
● Strong interest in the SEO field and digital marketing as a whole.
● Be able to commute to our Midtown Office and on site client visits.
PREFERRED
● A very strong knowledge of SEO, PPC, Google Analytics, Social Media Marketing,
● A master’s degree in marketing or related field.
● An extensive background in SEO.
SEO Manager
SEO Manager will develop the SEO strategy. Will own the day-to-day on the execution of the
SEO strategy including: SEO platform management, content development, tech implementation,
link building. SEO Manager will be apart of the Marketing team and report into the VP of
Customer Acquisition and Growth Marketing.
RESPONSIBILITIES
● Build the SEO strategy by leveraging the licensed SEO platform

● Make site, headline and content recommendations and then work with the
copywriters to create SEO friendly content for the site
● Identify the keyword and keyword phrases to be targeted with the goal of page 1
rankings
● Work with tech to assure that the proper title tags, alt text and general technical
implementation is SEO friendly
● Update, maintain and submit sitemaps to search engines
● Back-link building with Google best practices in-mind
● On-site and off-site optimization recommendations and implementation
● Competitive analysis and market research
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● Set expectations and roadmap to achieve SEO KPIs
● Weekly and monthly reports on SEO progress
ABOUT YOU:
● 4-year college degree in marketing or relative major preferred

● Minimum of 3-5 years of experience running SEO campaigns at a digital agency or an
e-commerce brand
● Excellent analytical and organizational skills
● Strong communication and leadership skills
● Excel and Google Docs experience required
● Google Analytics experience required
● Knowledge of SEO tools ie SEM Rush required
Search Engine Analyst

JOB DESCRIPTION:
A Paid Search Engine Marketing (SEM) Analyst plays an integral role in the optimization of our
marketing initiatives by handling many of the daily hands-on responsibilities. You will work
closely with a small group of Marketing, Merchandising, and Business Development
professionals to expand our reach and generate traffic that drives measurable revenue. Our
SEM Analyst will be an excellent communicator with the ability to craft copy that sells within tight
character count limits. Other attributes include a wellrounded knowledge of the Web, familiarity
with search engines, and most importantly a willingness to learn.
We need someone who can learn quickly, communicate professionally, follow direction, and see
the task through to the end. The perfect candidate will demonstrate that she/he has the desire
and ability to master the art and science of Search Engine Marketing and a knack for number
crunching in Excel and custom databases. Google AdWords and Google Analytics certifications
are desired but not required to apply. If not already certified, new hires will be expected to study
for and pass the certification tests within the first 90 days after hiring.
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DUTIES INCLUDE BUT NOT LIMITED TO:
● Perform keyword research, write ad copy, develop forecasts, build and optimize
campaigns aligned with business goals, and utilize your creative skills to contribute to
the idea generation for ad, keyword, and landing page testing. This is a very
hands-on position.
● Paid Search Data Analysis and Reporting, using Kenshoo, the native paid search
platforms, and Adobe Analytics
● Working with our Google Account Team to ensure company objectives are driving all
activities
● Complete assigned activities according to best practices, standard operating
procedures and policies, and stakeholder guidance, consistently meeting quality
standards and striving to add value in each activity
● Become a "product expert" in our industry, understand the hot issues and new
developments, and create an associated keyword expansion roadmap, working with
the Marketing, Merchandising, and Business Development teams to develop relevant
ads and landing page content
● Identify opportunities to improve organizational and process enhancements that
support our paid search programs
● Generate daily, weekly and monthly reporting for all major metrics, goal tracking,
revenue tracking, and other paid search & traffic initiatives.
● Monitor and administer web analytics dashboards, reports and key reporting tools,
and point out key areas of importance in accordance with company goals.
● Monitor and evaluate search results and search performance across the major search
channels.
● Explore new opportunities that may arise through paid search marketing channels
through data analysis and industry trends.
● Provide recommendations and aid in the execution of strategies for keyword
opportunities, campaign structuring, targeting, display network, and other area of paid
search in accordance with company goals.
● Assist in the maintenance and monitoring of keyword bids, account daily and monthly
budget caps, impression share, quality score and other important account metrics.
● Aid in the execution of tests, data collection, and analysis to improve ROI.
● Stay up-to-date on search engine and PPC industry trends and developments.
● Work closely with the other team members to meet company goals
● Familiarity with Google AdWords, Bing Ads Manager, Yahoo Gemini
● Familiarity with Google Analytics (& Adobe Analytics a plus)
● Proficiency in Microsoft Office Tools – Excel, Word, Powerpoint
● Experience with PowerPivot, Power BI, and the DAX language a plus
● Other related tasks as assigned
SKILLS AND ABILITIES:
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● Strong analytical skills with ability to drive meaningful actions from large data
sets
● Ability to multi-task and prioritize in a fast-paced and dynamic work
environment
● An organized individual with great attention to detail and focus on quality of
results
● A self-motivated individual; a good team player
● Takes accountability and ownership of your work
● Communicate effectively by phone; write clear emails and memos; be friendly,
cheerful, and patient; and enjoy explaining complicated concepts to others
EDUCATION AND QUALIFICATIONS:
● Bachelor's Degree in Marketing or Finance preferred (or equivalent work

experience)
● A working knowledge of best practices in search engine advertising
● Fundamental knowledge and experience with web analytical tools and
interfaces, i.e.
● Coremetrics, Webtrends, Google Analytics is a big plus
● Experience in retail, preferably e-commerce and educated in tools and web
technology
● Computer software skills with Excel, Word or related products
SEO Expert
JOB DESCRIPTION:
We are looking to hire a SEO Specialist. The SEO Specialist's primary purpose is to create and
execute successful SEO campaigns designed to meet client goals. The SEO Specialist is
responsible for setting the strategy, making strategic decisions for campaigns as well as acting
as the primary point of contact for any inquiries regarding SEO.
We are an eCommerce focused development company based in the heart of Pioneer Square.
Dedicated to providing superior solutions, coolblueweb has a proven track record of helping
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businesses achieve success online. coolblueweb is committed to offering superior quality
professional assistance in the development of websites and online marketing strategies.
Our team is a tight-knit group who enjoys working together. As part of their team, you will have
opportunity to work on interesting projects with interesting people.
● Strong written and verbal communication capabilities

● Demonstrated experience in experience with Google Webmasters, Google Analytics,
Adwords and Data Studio.
● Solid knowledge of major search engine algorithms
● Experience working with e-commerce platforms, a plus.
● Great organization skills for tracking several projects in the same time
● Recent experience developing web applications from the ground up
● Sense of humor
● At least 2-3 year working experience with popular website analytic applications.
Enterprise SEO Analyst
JOB DESCRIPTION:
This position requires a deep understanding of SEO and search engine strategies. As part of
the Search Engine Optimization Team, this individual will oversee the creation of new agency
campaigns, and overall campaign performance. Confidence, accountability and action-oriented
attitude and habits are keys to success. We are looking to build confidence, while we grow
existing and new relationships with agency accounts.
Success metrics will be based on growth in overall campaign performance targets such as
organic traffic, keyword rankings, goals, and building relationships with agency clients and
partners.
The ideal candidate should also be comfortable in an agency role with strong written and verbal
communication skills. This individual will be required to present strategic SEO implementation
plans and reports to our clients via conference calls or in person. Candidate must be posses
organizational and time management skills as they will be responsible for the oversight of
several advanced SEO campaigns.
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ESSENTIAL FUNCTIONS:
● Oversees the strategy and performance of all agency search engine optimization
campaigns.
● Provides internal reports on department campaign performance to Agency Director.
● Works with the Agency Director to implement new strategies, and improve current
processes.
● Acts as a go-to SEO resource for agency sales, staff and clients.
● Performs quality assurance prior to launching campaigns to ensure accuracy of
campaigns.
● Provides monthly/weekly updates to agency clients and partners regarding performance
of SEO campaigns and communicates regularly to discuss metrics and trends.
● Performs campaign stewardship to ensure campaigns are managed efficiently and target
CPLs are achieved.
● Performs in depth keyword research and strategic analysis.
● Performs competitive keyword and strategic analysis.
● Recommends website design content and layout suggestions for better user experience
and lead conversion.
● Implements goal tracking systems.
● Monitors and implements new and emerging trends in SEO.
● Recommends changes in methods to increase traffic to websites.
● Contributes to the company SEO blog.
● Performs other related duties as assigned.
EDUCATION/EXPERIENCE:
A BA/BS Degree preferred. This position requires a minimum of three years experience with
advanced Search Engine Optimization and analytics. Candidate must have strong verbal and
written communication skills.
KNOWLEDGE/SKILLS:
The incumbent/candidate must have a detailed work ethic, be highly motivated, well organized
and be able to communicate effectively with a diverse group of individual customers, as well as
all levels of employees. Candidate must have solid time management and written/oral
communication skills. Computer skills are required for this position. Mastery of MS Excel, Word,
PowerPoint, Photoshop, needed. A strong understanding of HTML, CSS, Javascript, server side
data and PHP is preferred but not required. Knowledge and experience with Google Adwords
and Microsoft Ad Center is preferred but not required. Organizational skills and ability to
manage multiple simultaneous projects and resources are required.
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SEM Specialist
We are seeking experienced digital marketers to join our Performance Marketing team. We
want to put you in the driver's seat to accelerate our performance marketing efforts, ultimately
showing Google, other paid channels, and our competitors who's the champ.
Reporting to the Performance Marketing Manager, this position focuses on execution and
development of our in-house managed Paid Search accounts. As a key driver of hypergrowth,
the Performance Marketing team is highly visible within the organization and regularly works
across teams including the Analytics, Creative, Video, and Gear Geek (AKA Customer Service)
teams.
Our SEM Specialist will be an analytical thinker crunching the data and driving ROI, but with a
creative side to explore new ideas and ad testing. We’re looking for a Search ninja to optimize
our existing campaigns and processes while finding new opportunities for growth in the sea of
keywords. We are on a quest for moto-eCommerce dominance and need someone who hustles
by default, sweats the numbers, and is exceptionally detail-oriented to drive the team's
marketing visions into reality.
ROLE RESPONSIBILITIES
● Implementing and optimizing Paid Search campaigns across Google AdWords, Bing
AdCenter, and Yahoo Gemini
● Launching new products/campaigns as well as executing time-sensitive
promotions/content
● Executing and monitoring tests (ad copy, landing page, etc)
● Reporting, analyzing, and providing actionable insights for internal teams
● Partnering with Analysts to maintain and improve recurring reports/dashboards
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● Leveraging third-party bid management platform to maximize account efficiency
● Developing/documenting processes for account scaling and maintenance
● Mentoring supporting team (Coordinators, Interns and cross-functional team partners)
YOU NEED TO:
● Hustle by default
● Set goals and crush them
● Be detail-oriented
● Clearly communicate
● Play well with others
● Sweat the numbers
● Practices Excel wizardry
● Love learning
● Love to win
BAG OF TRICKS (AKA SKILLS & QUALIFICATIONS) REQUIRED
● Minimum 2 years experience managing large scale Paid Search accounts in Google
AdWords, Bing AdCenter, and Yahoo Gemini
● End-to-end campaign management (planning, launch, ad testing, etc.)
● History of hitting/exceeding monthly KPI goals (eg. revenue, ROAS, spend, etc)
● Large-scale=multi-platform, sizable keyword lists, large budget, daily optimization,
ongoing promotional/content management
● eCommerce eMarketing management
● Managing major budget with aggressive revenue growth targets
● Demonstrated understanding of how to drive KPI's (ROAS, sessions, etc) and optimize
to different business goals
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● Strong analytical and problem-solving skills
● Proficiency with: Web Analytics tools (eg. Google Analytics, Omniture, Coremetrics) and
Excel
● Superior communication skills (to express your passion/enthusiasm and otherwise share
knowledge)
EXTRA CREDIT
● Proficiency with 3rd party bid management tools (eg. Kenshoo, Marin)
● Advanced Excel/database
● Cross-channel management: PLA/CSE, SEO, Display, Remarketing, Affiliates,
Email
● Experience with competitive reporting tools (eg. Hitwise, comScore,
SEMRush, etc)
● Mentoring/supervisory/management experience
● Motorcycle enthusiast (not a requirement!)
MARKETING - OPTIMIZATION
Online Web Specialist

JOB DESCRIPTION:
The eCommerce Department has opened an O nline Web Specialist position and is searching
for an individual that has experience placing and managing content on a corporate retail
website. The e-Commerce Department manages all aspects of digital properties including
mobile sites and apps. We are looking to hire someone that will help us ensure that our website
supports omni-channel merchandising strategies, promotions and special events, including
buyer-supplied item-level pricing.
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The Online Web Specialist establishes online product placement, rich content, promotional
execution and productivity analysis across assigned jewelry categories. Through collaboration
with our IT team members, and by their own diligent project management, smart content
placement and scheduling, and regular website monitoring our Specialists are able to create a
great internet shopping experience for our customers.
PRINCIPAL ACCOUNTABILITIES:
● Set up all SKUs in Marketlive platform, including assigning categories, keywords and text
content.
● Review images and copy for compliance with product presentation standards and
provide follow up to ensure resolution to any non-compliance issues.Utilize appropriate
systems to ensure consistency and integration of merchandise strategies on product
presentations. Coordinate population of containers and landing pages.
● Execute online-only events including temporary price cuts. Partner with e-Commerce
buyers and creative team to develop visual treatments and supportive creative assets
site-wide.
● Analyze results for assigned categories using Google Analytics and internal reporting
and communicate findings and make recommendations to improve product
presentations and productivity. Ensure daily maintenance of product
presentations.Coordinate merchandise recalls from stores and deactivate recalled
merchandise on website.
● Work closely with IT team to ensure site updates and enhancements are executed in a
timely manner.
QUALIFICATIONS:
● Bachelor’s degree in Business or Marketing and at least one year of experience

supporting e-commerce activities directly relating to a corporate website. An equivalent
combination of education and experience will be considered. Experience working in the
retail and/or jewelry experience preferred.
● Strong technical aptitude and experience working with database-driven applications
required.
● Familiarity with HTML and XML along with proficiency with Microsoft Word and Excel
skills are required.
● Must have strong project management skills and not mind working with deadlines.
● Strong problem-solving, relationship building, communication, and organizational skills
required.
● Must be able to work effectively within a corporate and team environment.
● Content Management Systems (CMS) experience a plus.
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● Regular, predictable onsite attendance is required to perform the essential functions
involving interacting with co-workers and managers, as well as the operation of
equipment and/or materials located only on site.
Full Stack Software Engineer - Growth

We are a small team responsible for finding ways to drive even more growth using an
engineering toolkit. We dream up new product ideas that can increase user acquisition, onboard
users easier and more quickly, engage users better, generate more referrals and achieve more
upsells. As a team, we employ the Scientific Method (Analyze, Hypothesize, Experiment,
Measure, Conclude) in order to achieve the growth we are looking for. We are fascinated by
what mechanisms drive user growth, and don’t build anything unless we think it will increase the
number of active users for our products.
RESPONSIBILITIES INCLUDE:
● Work across the full technology stack (web, backend, mobile) and all code bases to architect
and build growth features
● Iterate quickly on growth experiments, with a short development cycle
● Frequently review learnings derived from growth experiments of the team to understand what
drives user growth
REQUIREMENTS
● Experience in a server-side technology like Ruby on Rails or Node.js/Express and
familiarity with front-end frameworks like React.js and Angular.js
● Desire to learn new tech quickly and work across the full stack (Elixir/Phoenix,
GraphQl, iOS, etc.)
● You are driven by business impact. You identify more with the hacker than the artisan
● You love the Scientific Method. You measure everything and finding what performs
best through A/B testing is exciting to you
● You are an avid learner and are innately curious
● You have good product sense
● You are entrepreneurial. You love employing creative problem-solving with little
guidance
● Interest in spending time analyzing usage data to find new growth ideas a plus
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Web Optimization Strategist
JOB DESCRIPTION:
The Web Optimization Strategist plays a critical role in managing the execution of website
projects and landing pages for lead generation, as well as eCommerce sales. The position
reports to the VP of Marketing, and will involve collaboration with all departments at Bosley,
including medical, marketing, sales, call center, IT, executives and outside vendors.
In collaboration with our digital agency, the Web Optimization Manager will own the A/B testing
queue, SEO implementation and oversee web insights and analytics. The ideal applicant is a
strategic thinker and methodical, analytical marketer who understands the fundamental
elements that convert website visitors into qualified leads. Strong candidates will have also had
experience driving traffic to the website from paid, earned and owned media channels, and will
be well-versed in the art of converting website traffic into product sales (such as hair care
products or men’s grooming products).
This position requires a high-energy, self-motivated individual that thrives in a fast paced
environment, is eager to learn this very unique business and possesses the ability to leverage
their strong analytical skills to drive measurable results. Must be thoughtful about the customer
journey; understand the value of the customer relationship -- and the opportunities that the
website provides.
● Own the website(s) and landing pages. Make sure they are always functioning perfectly,
converting well and delivering the best possible consumer experience
● Collaborate with internal departments to create implementation plans for new content
and features
● Work directly with external partners and agencies to develop and manage all changes to
the website(s)
● Create compelling user experiences with innovative workflows
● Analyze website performance, provide regular reporting and insights and find ways to
improve conversion rate
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● Be the website expert by understanding the current landscape and working to execute
the strategy and goals for our websites and lead acquisition goals. Responsible for the
daily oversight of key web metrics and reporting. Need to know the analytics inside and
out.
● Develop, implement, and analyze marketing driven testing (both A/B split and
multivariate testing scenarios) and recommendations in order to maximize clicks,
conversions and lead generation efforts.
● Provide insights to Sr level management on visitor and prospect behavior to optimize
conversion; evaluate campaign effectiveness by using tools like Google Website
Optimizer and Google Analytics. (experience using advanced measurement tools like
Adometry, Adobe and/or Google Premium a plus!)
● Use data to drive plans: perform ROI analysis and drive decisions on opportunities and
marketing/conversion effectiveness
● Provide oversight and project management for Bosley’s Search Engine Optimization
(SEO) efforts.
● Work with VP & Marketing Director to develop Bosley’s digital strategy.
● Proactively identify and mitigate issues and potential obstacles to business objectives
● Four-year college degree required - preferably in Business, Marketing or related course
of study
KNOWLEDGE, SKILLS, AND ABILITIES:
● Five plus years of experience with website and e-commerce management

● Knowledge of Wordpress platform, Woo Commerce, HTML5, CSS, PHP, Javascript, and
SQL
● Must have the ability to manage multiple projects in a fast-paced, deadline-driven
environment.
● Excellent aesthetic sensibilities and design sense
● Knowledge of ecommerce industry standards and best practices.
● Solid understanding of online marketing strategies; SEO and Google Analytics
● Working knowledge of web security
● Experience integrating marketing systems/tools like affiliate systems, surveys, A/B
testing, and live chat
● Knowledge of systems and procedures for web, including hosting, load-balancing,
caching, content delivery networks, release management, performance monitoring and
tuning
EXPERIENCE:
● 5-7 years’ working in digital marketing, particularly managing website
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● Fluent in conversion rate optimization and the search landscape, including search
engine algorithms and ranking strategies
● Expertise in using web analytics and sales data to drive decisions, identify opportunities
for improvement, and to validate the success of key site changes/enhancements. Should
be very comfortable with web metrics.
● Has worked with Omniture, Google Analytics or other website analytics tools
● Familiarity with CMS systems including WordPress and writing content.
● General understanding of HTML, PHP, CSS, Javascript coding, and Web Server
environments; technical expertise to direct implementation of all approved initiatives
● Experience with lead generation website traffic tracking preferred
SKILLS:
● Solid understanding of websites and best-practices

● Familiarity with direct response terminology, analysis, budget control and management.
● Proficient in accounting and mathematics; able to create and manipulate spreadsheets,
pivot tables; enjoys working with numbers; solid demonstration of quantitative &
analytical skills/abilities
● Strong communication skills - both written and verbal as well as strong organizational,
and time management skills required.
● Possess strong organizational and time management skills with very high attention to
detail.
● Team player, flexible, meets deadlines and requirements of internal and external
customers, responding promptly and thoroughly to requests
● Strong work ethic
● Creative, curious and always looking for new ways to engage our potential customers
● An optimist; comfortable with ambiguity and passionate about helping shape the future
through constant improvement.
MANAGEMENT AND
LEADERSHIP
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Project Manager
The eCommerce Project Manager works collaboratively with clients, fellow eCommerce team
members, third-parties, and cross-functionally with other TradeGlobal departments to lead
efforts along a development project’s lifecycle from detailed business/functional requirements
gathering through the SOW process, project planning, development coding, testing, and launch.
This position would also manage communications with the client on project status and updates.
● Lead efforts to document in-depth requirements via discovery interviews w/ client,

internal resources, and third-parties for more formal requirements.
● Coordinate cross-department efforts for SOW purposes.
● Manage communications w/ client or third parties for assets/decisions necessary for the
SOW and/or develop assets yourself.
● Review requirements with relevant to TradeGlobal IT/Dev team to facilitate clarity,
questions, or alternate recommendations, and then coordinate back to client and/or third
parties for answers/sign-off until the requirements are finalized.
● Upon sign-off, work w/ Dev, internal departments, third parties, and client to create
timeline and project plan for necessary deliverables, Dev start/complete, internal QA,
Staging push, client UAT, and Production launch, etc.
● Own ongoing updates to client on projects’ statuses.
● Coordinate contingent content/training/ops/etc. internally or externally as needed for a
particular release.
REQUIREMENTS:
● Project Management certification.

● Bachelor’s degree in eCommerce, business, marketing, computer science or other
related field.
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● Four or more years of eCommerce retail experience with extensive knowledge of B2C
internet retailer best practices and strategies.
● Possess knowledge and expertise in the following business functions or concepts: user
experience, design, content management, analytics, SEO, SEM, order management
systems, payment processors, fraud management, taxation, and warehouse
management systems.
● Excellent client management skills.
● Strong attention to detail skills.
● Excellent written and verbal communication skills.
● Exude a strong sense of teamwork by working together effectively, respectfully and
efficiently with all team members in a very fast-paced work environment.
● Demonstrated ability to work on multiple projects at one time.
Director, User Experience

Reporting into the VP, Digital Product Management, this role is responsible for leading our
most complex and innovative projects, creating products used by millions of people every day.
They have an intuitive feeling for the way digital products should work and a deep
understanding of what users want and need especially when it comes to ecommerce. The
work includes digital strategy and interaction design across any touch point— web, mobile,
social, tablet and in-store. The User Experience Director monitors our projects from the very
start. They oversee interdisciplinary teams through research, strategy development,
concepting, product definition, and design. They should be decisive and excited to lead their
team forward—we need someone who will never tire of pushing the work to be better. In
addition to project work, User Experience Directors help to shape the User Experience
department, manage and mentor other interaction designers.
• This leadership role requires a deep understanding of experience design for digital
products and services of all kinds, sizes, shapes and contexts.
• The Lead will help set the direction, vision, and methodology for a growing team and set
the bar for quality by example, with energy and passion. This will require a strong point of view
on design, hands-on creation of experiences, developing strategies for implementation within
a complex ecosystem and building meaningful relationships within the organization.
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• A user-centric view is paramount for the role, while providing simple, fun and
innovatively enriching mobile experiences for our customers. You will be working in a
fast-paced environment alongside our design systems, graphics, architecture, product and
engineering teams to deliver new experiences through effective artifacts (from Customer
Journeys & Ecosystem Maps to Participatory Design Prototypes & Wireframes). A balanced
understanding of strategy, research, interaction and visual design is a must for the role.
RESPONSIBILITIES:
● Establish, execute, and evangelize vision for user experience to ensure that it represents
the brand and is a world-class digital experience. Articulate strategy, assess resource
needs, as well as develop and execute roadmap to achieve this vision in collaboration
with cross-functional partners in product management, brand, and engineering teams.
● Responsible for defining the experience roadmaps and support of shopper paths on our
sites to include: site navigation, discovery, customization, checkout, as well as defining
user experience strategy and experiences for mobile eCommerce.
● Lead and direct user experience development projects, providing concept, direction, and
critical evaluation of projects, as well as designing wireframes, mock-ups, and prototypes
as needed to help illustrate solutions to complex problems
● Review all UX design created by the UX team and outside vendors to ensure ease of
shopping, achievement of business goals, minimization of customer confusion, and
consistency with UX and usability guidelines.
● Develop a long-term vision for our user experience and work with our VP, Digital Product
Management, Sr. Product Management Leaders and Senior UX teams to develop a plan
to achieve that vision on an iterative basis.
● Work collaboratively with product managers to understand key user needs and business
goals, ideate new concepts that meet the needs of both users and the business, and
bring these ideas to life.
● Develop an efficient and effective UX process, including input from multiple stakeholders
and user testing. The process should optimize the number of iterations and review
cycles while ensuring the end product – the designs - are intuitive, consistent and
support the project goals.
● Establish, document and evangelize UX and usability principles and guidelines.
Articulate a strong rationale for the guidelines and partner with our front end engineering
teams to ensure adoption. Develop a structured framework to determine when and why
to deviate from the UX standards established.
● Develop and drive a process to create visual documentation that serves as a reference
to product managers, UX designers, engineers, and other business stakeholders across
the company for how the experience should look and function from the start to the end of
every user flow
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● Partner with engineering during design and development to ensure high quality
implementation and results delivery
● Act as the lead facilitator for cross functional teams throughout user experience concept
development and design for ecommerce projects
● Benchmark our digital experiences vs. competitors and develop an ongoing process to
maintain this going forward
● Benchmark the regular operating processes of user experience design teams at other
ecommerce companies
● Develop and design the organizational structure for the UX org in order to maximize
effectiveness of the team
QUALIFICATIONS:
BFA or BA in related field, graduate design degree preferred

• 10+ years of experience of successful UX design and innovation leadership in
industries/roles that directly relate to our business
• 5+ years of experience creating user experiences for ecommerce
• International design experience a plus
• Keen multi-tasking skills and strong attention to design detail
• Knowledge in designing visual style and guidelines including mock-ups and prototypes
• Ability to communicate effectively in the English language; storytelling and presentation
skills
• Experience solving complex design problems for Web interactions or software solutions
• Ability to produce low-fidelity sketches and high fidelity visuals on tight schedules
• Proficient best practices in typography, color theory and iconography
• Aptitude of Mobile and Web production practices and standards, designing for and
delivering feasible designs for software, and working within brand, design and accessibility
guidelines
• Expert in Adobe Creative Cloud, Sketch and/or other design tools
• Be strongly familiar with design strategy and methods, including design thinking, service
and experience design
• Demonstrated ability of building a strong user experience design team. Ability to influence
others and provide thought leadership on design
• Thrives in a fast-paced, collaborative, team-oriented, cross-functional environment
• Actively listens, hears and understands what is said and not said, and with nuanced
comprehension of meaning and intent
• Have deep experience in leading edge design and development of digital experiences
across multiple devices / platforms
• Be experienced in the development of branded design language / systems
• Have a proven record of successfully influencing and evolving complex project/corporate
cultures
• Have a keen desire to integrate his or her way of thinking into a world class experience
design culture
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• Be driven to positively influence the lives our users beyond what is asked for within the
company
• Team work: Develops and sustains effective and cooperative working relationships with
direct reports, peers, managers and other internal or external stakeholders
• Flexibility/adaptability (ability to change direction based upon team and stakeholder
consensus)
Director, Database Administration
JOB DESCRIPTION:
We are looking for an accomplished and results-orientated manager to lead our rapidly growing team of
database engineers responsible for 100+ production databases and the stewardship and security of the data.
The candidate should be passionate about data and an expert in SQL Server and the Microsoft data technology
stack. Bonus points for experience with cloud computing and infrastructure. Expert level knowledge of
database system architecture, high availability, data replication, capacity planning, backup and recovery,
security and release management.
ABOUT YOU:
● 10+ years of experience designing, developing and implementing high-performance, firm wide
Databases solutions at scale.
● Deep experience with relational databases (Microsoft SQL, Azure SQL, Azure Data Warehouse).
● Deep experience of T-SQL / SQL, Triggers, Functions and Stored Procedures.
● Having successfully managed large and complex database topologies.
● Deep appreciation of the importance of security as it applies to data.
● Expert in understanding bottlenecks and performance implications
● Experience with cloud computing and infrastructure, Azure experience a plus.
● Experience with agile development methodologies, automated testing, release processes, etc.
● Exposure to Big Data stack is a plus
● Bachelor’s degree in a relevant discipline (computer science, math, or other technical field).
● Advanced degrees preferred but not required.
● Ability to initiate and drive projects to meet hard deadlines.
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● Excellent relationship management and interpersonal skills.
● Exceptional communication skills.
● Bonus points for e-commerce experience.
Director, Customer Solutions
MAIN COURSE:
We provide world-class service to our independent consultants and customers, fielding

questions and concerns through calls, email, and live chat. Problems are no problem for us;
we’ve got the skills and expertise to make every person feel valued, no matter why they reached
out in the first place.
As the Director of Customer Solutions you’ll…

● Direct the operations of the Customer Solutions team which supports North American
independent consultants and customers
● Ensure that everyone who contacts the team receives the best possible service
experience
● Look for new ways to push the team to improve service experience by challenging the
status quo
● Help create the vision for what Customer Solutions means
● Advocate and represent the voice of the customer throughout the organization
● Lead and mentor the Customer Solutions team of approximately 70 coworkers, team
leads, and managers
● Monitor quality and performance metrics and take action to ensure effective attainment
of customer satisfaction measurements including actively benchmarking service and
costs to ensure effectiveness of the center
● Review current and proposed business initiatives to determine and plan for likely impact
on the department (e.g. increased call or email volume, need for additional support, etc.)
● Develop operating and capital budgets needed to provide cost-effective service in
customer solutions
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● Bachelor’s degree in business, marketing, or other related field
● Customer service/customer contact or related experience with increasing levels of
responsibility demonstrated
● 7+ years of management experience required
● Strong interpersonal skills including ability to listen to customers and coworkers and
address their concerns with empathy towards issue resolution, ability to build
inter-departmental relationships
● Comfortable presenting to all levels of management and executive leadership
● High level project management required
● Experience with the development of and monitoring compliance to operating and capital
budgets a plus
Director, Marketing and Public Relations
JOB DESCRIPTION
We are seeking a dynamic candidate to lead the development of our Marketing, and PR
strategy. The role requires an innovator who can connect digital, social media and PR.
Responsible for the execution of product launches, seasonal campaigns and marketing
programs, the candidate will work closely with the Creative Director, Sales team and
CEO. The position will drive awareness in a meaningful way to reach new customers
and inspire existing customers.
The position is highly collaborative, within the company and with outside partners and
agencies. Overall responsibilities include establishment of marketing plans, project
coordination, and vendor management.
● Lead the creation of a marketing strategy with ongoing alignment with Sales and key
retail partners.
● Responsible for the strategy, planning and execution of monthly social media content
creation and calendar, with a goal to grow our social media channels across
Instagram, Facebook and Pinterest.
● Manage print, outdoor and digital advertising assets.
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● Manage and execute photo shoots for seasonal campaign, look books, e-commerce
and social media.
● Develop and maintain strong editorial contacts for print and digital press.
● Develop relationships and work closely with bloggers and influencers for product
placement and affiliate marketing.
● Manage external Public Relations agency for stylist and celebrity placements.
● Manage overall marketing budgets to drive increased efficiency.
● Create website content and work closely with the Digital Marketing Manager to
develop email blast and homepage campaigns.
● Partner with graphic designer to create all website and in-store collateral and facilitate
asset refreshes.
● Serve as a key contact for regional showrooms, assisting with marketing strategies
for North America and Canadian regions.
REQUIRED SKILLS
● Experience developing marketing strategies and executing in a timely and cost

efficient manner
● ROI focused analytical skills
● Comfortable multi-tasking, detail oriented
● 7-10 years experience
● Experience in the apparel industry
EXPERIENCE
● Marketing: 7 years
● Public Relations: 7 years
Director, eCommerce Technologies
JOB DESCRIPTION
We are looking for a Director of E-Commerce Technology to join our team.

Reporting to the CEO, the Director E-Commerce Technology will also interface closely with the
CFO on the business side, and Director of Marketing on the customer acquisition side,
overseeing day-to-day operations in a highly collaborative and demanding e-commerce
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environment. You'll have KPI ownership of conversion rates, revenue per visitor, AOV and
margin for our three (3) e-commerce websites (dietdirect.com, wonderslim.com and
bariatricchoice.com). You'll be responsible for the analytics for our e-commerce sites (desktop
and mobile), and other related technologies, and you'll be a subject matter expert on user
experience, net marketplaces, SEO and all web-based technology.
WHAT YOU’LL DO
● Lead the development, QA, implementation and execution of all website and
marketplace strategies, with KPI ownership of conversion rates (new and repeat
customers), revenue per visitor, average order size and customer lifetime value through
subscriptions
● Drive improvements in discoverability of our brands and products through best practices,
taxonomy, on-site search, creative and messaging
● Improve data in our Magento Enterprise and CRM platforms to deliver a deeper
understanding of the full customer journey, acting as the expert in customer identification
and tracking
● Identify, develop, execute and measure tactics such as SEO, inbound link programs and
content creation focused on driving traffic growth via organic search, social networks and
other channels
● Deploy personalization tactics to improve revenue per visitor, using a combination of
testing, 1 to 1 recommendations and persona or segment changes in product
recommendation, creative content and messaging
● Ensure that site tagging for Google Analytics and other programs is implemented so that
all appropriate measurements can be gathered
● Develop reports to glean insights, interpret funnel analysis and recommend site
improvements
● Lead effort to analyze and integrate selected technologies
● Supervise a small Web Project and Development team while working closely with the
entire marketing team
● Oversee the management of third party vendors, deploying onsite functionality and
facilitating optimization of marketplaces
WHAT YOU’LL NEED:
● Proven 7+ years experience and track record within a head of E-Commerce Operations
and technology position, growing online sales in a multi-channel organization
● 5+ years experience with B2C (direct-to-consumer) sale of products in ecommerce,
preferably consumer packaged goods across a number of product categories
● 5+ years experience directly managing ecommerce technology. Experience with
Magento Enterprise Platform, Optimizely, Bounce Exchange, AgilOne, SLI Systems,
Subscription software a big plus
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● User Experience and UI design
● Third Party Vendor Relationships and interfaces used for extended ecommerce
marketing
● Deep Knowledge of Google Analytics
● Internet Marketplaces (Amazon, others) and related middleware
● On-site search engines and their optimization
● Familiarity with financials and budgeting
● Demonstrated understanding of internet technology and protocols from a technical and
business perspective
● Experience meeting aggressive targets for an online business; meeting the challenge
with streamlined processes and innovative methods of achieving goals
● Experience translating business objectives into technology and operational processes to
achieve goals
● Experience managing and reporting on many projects simultaneously: vendors,
consumer traffic, production status, contract status and financial reporting
● A roll-up-your-sleeves work ethic
● An obsession for creating customer experiences that surprise, delight and convert
● An unrelenting attention to detail. Extremely organized, yet flexible working style
● Good judgment and an absence of ego in your decision-making
CEO/ General Manager
JOB DESCRIPTION
We are looking for a hands-on, sales-oriented executive with the operating experience to take
the reigns of our successful company and grow it to the next level. We are seeking that
incredibly rare intersection of successful operating history, outstanding people skills, great sales
expertise, and the necessary small company willingness to do whatever it takes to get the job
done.
Our company has high expectations. The ideal candidate has operating experience in the
systems integration or professional services industry with deep expertise in e-Commerce
solutions. This is not your first rodeo - you have led a company or division responsible for selling
and delivering at least $10 MM in annual revenue. You will report directly to the owner of the
company and will have full responsibility for the operations of the company, including sales,
marketing, and project delivery.
You are very comfortable working in a small company environment yet have a strong history of
selling premium solutions into large companies. You are a detail oriented "numbers person"
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comfortable with multiple organizational functions, such as Finance, HR, Sales, and Marketing.
Basically, you are someone who can step in and run this company on day one.
● Reports directly to the owner of the company

● Overall responsibility for the profitability and operations of a small but mighty
consulting/professional services firm
● Manages and directs a professional services sales force and personally leads the most
strategic sales efforts
● Negotiates contracts with customers
● Ensures high customer satisfaction by delivering projects on time, within budget, and
with high quality and reuse across projects
● Responsible for Recruiting, Hiring/Firing, Employee Reviews and Evaluations, and
Employee Growth and Professional Development
.
REQUIREMENTS
● Demonstrated experience leading a successful professional services company or

division with at least $10MM in revenue
● At least 10 years of experience in a professional services or consulting role, preferably
with a firm whose primary business is software professional services
● At least 3 years of experience selling and delivering e-Commerce solutions
● At least 5 years of experience as head of operations managing at least 25 delivery staff
● Complete commitment to customer satisfaction
● Outstanding references from former customers, managers, and employees
● Can demonstrate success at performing duties related to the responsibilities listed above
Product Manager
JOB DESCRIPTION:
As a Product Manager, you take ownership much like a CEO in developing the business and
marketing requirements for our products, and help to streamline projects and deliverables
throughout the entire product lifecycle. Our ideal candidate is a professional who thrives amidst
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the challenges of a fast-paced, start-up environment and possesses a natural bent towards
common sense thinking and urgency in delivery. You will have the opportunity to bring your
energy and passion as the product expert of a high-performing team, working collaboratively on
the planning, definition and delivery of ShipStation’s product portfolio.
● Research, validate and prioritize requirements including defining benefits, risks, and
impacts of releases across the organization and for clients based on current client
feedback, market analysis, and industry best practices
● Recommend changes in features and requirements to drive end user efficiency and to
improve functionality and processes
● Assess technology assets and determines ways they can be leveraged
● Explain the product and decisions behind features and functionality
● Support the product vision by driving key deliverables of the plan
● Manage product roadmap(s) to illustrate the vision and key phases of deliverables for
the product(s).
● Coordinate dependencies and communication with partnering teams, including
Engineering, Marketing, Sales and Customer Support
● Ensure that all departments are prepared for new product releases and all items are
completed to launch the product
REQUIRED SKILLS:
● Ability to manage projects with a moderate degree of complexity which requires some
conceptualization
● Demonstrable skills in the communication of business requirements
● Ability to adapt to multiple demands, shifting priorities, ambiguity and rapid changes
● Ability to balance long-term (“big picture”) and short-term business objectives
● Understanding of e-Commerce/Internet technologies
● Effectively interact with all levels within the organization
● General understanding of the software development process
● Bachelor’s degree, preferred
● 3+ years Product Management experience on customer facing application
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eMarketing Director
● Analysis of Google/Bing spend for pay per click.

● Analysis of organic/SEO efforts
● Campaign initiatives for any print ads and strategy
● Oversight of mailer program and analysis of return
● Oversight of vendor relations team
● Oversight of new products and analysis of new product launch success
● Oversight of competitive analysis of other retailers
● Oversight of campaigns for store, clinic and spa
● Oversight of media relations and public relations
● Oversight of video/photography team
● Content and Social team oversight/analysis/direction
● Strategy for overall spend and areas of opportunity
● Attend dinners with vendors
● Communication with CEO/President, Vice President, Director of HR regarding
events/dinners as appropriate to discuss these issues.
● Employee assessments for all these areas
● Communication with Director of E-Commerce on cross-functional areas of oversight
● Feedback and recommendations for improvement when areas outside of direction
impact marketing i.e. Shipping/Receiving and Customer Care
● Provide hiring recommendations within Marketing and other departments
● Customer sentiment analysis
● Convention attendance when appropriate (about 3-4 times yearly)
● Continuing education on social media/marketing
● Social media oversight and plan of action
● Duties in warehouse during major holiday sales period
● Team mentoring
● Travel as needed
● All other duties as assigned
PREFERRED QUALIFICATIONS AND EXPERIENCE
● Bachelor’s degree in Marketing or equivalent experience

● Strong analytical and quantitative abilities, including solid statistical analysis experience,
predictive modeling.
● Excellent communication, problem-solving and analytic skills
● Proficiency in database querying (SQL) and data base structures (SQL Server)
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● Strong Microsoft Excel skills (pivot tables, macros, etc.)
● Ability to work in a fast-paced environment and a quick learner
● Ability to handle multiple tasks
● Highly self-motivated, ability to work independently, think creatively, and detail oriented
Sr Manager, Insights & Strategy
MAIN COURSE:
We are looking for an unbelievably talented customer insights partner who will bring functional
expertise to our newly created Insights role. Reporting to the Senior Director of Insights &
Strategy, this role will help create an Insights Center of Excellence as we establish the strategic
vision and ensure world-class execution to deliver actionable results for the company. Working
within a fast-paced and innovative environment, you’ll be challenged to achieve both business
and personal growth through collaboration and a high degree of independence and
responsibility.
The Senior Manager of Customer Insights & Strategy will be responsible for the development,
execution, and analysis of learning plans related to customer and channel partner insights. This
high-priority role requires a balance of strategic thinking and executional excellence.
Support Senior Director in planning and executing market research studies

● Forge new partnerships and strengthen existing with consumer insights vendors.
● Leverage a fundamental understanding of consumer testing to vet suppliers and
research methodologies, evaluate proposals and costs, and make recommendations.
● Work with leadership to establish best-in-class research protocols and ways of working
with the Insights organization.
Serve as strategic insights partner with business partners

● Seat at the table with senior leaders, representing an integrated voice of the
consumer/channel partner to ensure all learning is embedded in the decision-making
process.
● Provide an in-depth understanding of the consumer, channel, and market to provide
insights and recommendations that are embraced, acted upon, and lead to business
growth.
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● Synthesize research findings from primary studies as well as secondary sources to
“connect the dots” and create a story that drives insight into action and helps to raise the
business teams’ understanding of the channel partner and end consumer.
If you have what it takes to join the Pampered Chef Insights & Strategy team, you’ll work among
world-class talent in a fast-paced, rapidly growing and evolving environment.
The successful candidate must be much more than skilled insight practitioner; he/she must also
fulfill the following requirements:
● A. in marketing, market research, business or other insights-related field required.
Master’s level study or commensurate experience strongly desired
● 7–10 years of progressive experience in marketing research. Well-versed in qualitative
and quantitative research methodologies and proven ability to develop actionable
insights.
● Significant experience in providing actionable insights for new product development
and/or strengthening channel partner relationships.
● Proven ability to frame business issues intelligently and drive decision-making.
Synthesizes information, adept at storytelling, persuasive communication.
● Strong ability to collaborate, influence, and develop cross-functional partnerships.
● Demonstrated ability prioritizing workload and delivering on commitments in a fast-paced
environment.
● Thrives on ambiguity and the opportunity to drive change.
● Familiarity with Survey Monkey, Qualtrics, or similar survey-creation software a plus; willingness to
learn this is a must.
Learning Manager
JOB DESCRIPTION:
You will be responsible of leading and implementing a best-in-class training program for the NJ1 Fulfillment
Center.
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RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:
● Collaborate with building leaders to identify the education and skills gap between the work that is
required by the business and the performance of that work by the associates.
● Direct the development of curriculum that prioritizes skills training and development imperatives, and
addresses skill gaps for Operations and fulfillment center associates.
● Create training solutions and develop key metrics to measure the effectiveness of programs in order
to maximize achievement of objectives and increase associate performance.
● Coordinate efforts in collaboration with other teams’ efforts (Operations, HR, IT, Photo and other
functional groups)
● Manage and develop a team of training specialists.
● In addition, one of the most important aspects of your job is to lead change at lightning speeds... our
growth is relentless
ABOUT YOU:
● A completed Bachelor’s Degree from an accredited university or 2+ years relevant experience

● Warehouse industry experience
● Strong oral and written communication skills
BONUS POINTS:
● 3+ years experience in a manufacturing, production or order fulfillment environment

● Forklift Certified
● OSHA Safety Certified
HR/ Community Manager
JOB DESCRIPTION:
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Manage the HR/Community function as it relates to ensuring a safe and enriching workplace
environment for all employees, compliance to labor laws, administration of company and
state-offered benefits, and the tracking of individual and team performance and compensation.
The Community/HR Manager will play a key role in assuring that the values of culture are
present in all company offerings and the overall employee experience.
DUTIES AND RESPONSIBILITIES:
People Development Responsibilities:
● Act as cultural ambassador and exemplify our values in all community efforts.
● Oversee recruiting, hiring, onboarding and developing our staff to achieve their
individual, team, and company goals while contributing to our sense of community.
● Facilitate professional development for all levels of the organization.
● Support managers in their role as leaders:
● Coach them to provide frequent feedback, individual career mapping, mentoring, and
growth opportunities for their teams.
● Guide them through key moments of team development including integrating new
members, implementing official performance improvement action plans and proceeding
with voluntary and involuntary attrition.
● Partner with department heads to promote appropriate and efficient staffing, ensuring
managers develop accurate job descriptions and refine roles to meet business
objectives.
● Act as strategic partner to department heads on all people and human resources
operational areas to assist in achieving company goals
● Create and implement enrichment opportunities for employees at all levels that facilitate
their growth and progress.
● Lead bi-annual engagement survey and efforts. Recommend & implement initiatives
based on survey results.
● Plan and oversee all on-brand events and celebrations that reflect and strengthen core
values.
HR and Compliance Responsibilities:
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● Support the integration of culture and values into all facets of the HR function and
employee benefits offerings.
● Ensure that we adhere to all HR laws, maintaining knowledge of current requirements.
● Document HR concerns and conduct investigations where appropriate to protect the
organization from risk.
● Work with Benefits broker and consult outside validated HR resources to ensure
compliance.
● Manage communication and administration of benefits plans with staff.
● Implement, maintain and manage HR administration system to streamline access for
employees and serve as escalation path for Community Coordinator for employee’s
day-to-day needs.
● Coordinate with Finance & Accounting for smooth payroll and benefits administration.
● Ensure that benefits and culture keep pace with employee needs and maintain our
competitive advantage.
Office Responsibilities:
● Serve as the day-to-day supervisor of the Community Coordinator to support our

community and business needs.
● With the assistance of Community Coordinator manage all outside vendors for general
upkeep of office.
● Ensure a physical work environment that provides the tools, resources and environment
for productivity, safety and a strong sense of community.
● Partner with department heads to organize physical space to accommodate teams and
create effective work environments.
Requirements:
● Bachelor’s Degree with a minimum of three to five years of related experience with
progressive responsibilities (Masters in Organizational Development or I/O Psychology
preferred)
● Fluency in HR policies, procedures, and best practices
● Strong interpersonal and communication skills
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● Strong organizational skills
● Exceptional ability to prioritize and focus on highest impact initiatives
● Demonstrate the ability to anticipate and solve practical problems or resolve issues
● Ability to work autonomously with minimal direction
TECHNICAL/ PRODUCT
MANAGEMENT - DEVELOPERS
Android Developer
JOB DESCRIPTION
New features: Architect, build and improve on new features for the Jet Android app.
Android Excellence: As a part of an agile Android team, you will continue to foster the strong
relationship we have built with Google and will have unparalleled opportunity to impact our
product and millions of customers!
THE ENVIRONMENT
Customer first: Customer experience is a top priority so you must have a strong product sense
paired with the vision to translate product goals into high quality shippable code to create a truly
delightful mobile experience.
Collaborative: You will work closely with product teams, designers and other developers to
build, test and deploy new features with the goal of customizing the Jet experience for the
Android platform.
Open minded: Engage in our collaborative philosophy by being an active member in the Android
community.
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ABOUT YOU:
You have and can implement big ideas with a positive attitude. You want to be a part of one of
the fastest growing start-ups around where the only constant is change and you have these
main skills:
● Extensive understanding of Android framework components and their respective

lifecycles combined with a solid knowledge of multithreading, networking, offline storage
and performance tuning
● Expert level knowledge of Java, Android SDK and Gradle, and experience working with
Reactive framework (RxJava, RxAndroid) and dependency injection (Dagger)
● Experience in developing content rich applications including animation and window
transition with Material Design
● Knowledge of open-source Android ecosystem, libraries, design patterns and
architecture. A familiarity with continuous integration and unit testing
● A disciplined approach to development, testing, documentation and code structure in a
team environment.
● A constant desire to improve, learn more and take things to the next level and a passion
for adopting the latest features in Android.
EDUCATION:
BS in Computer Science, Software Engineering or related field preferred.
Sr Application Engineer
JOB DESCRIPTION:
We have a vast global operations workforce; the people who run the fulfillment centers,
transportation hubs, and customer service for the company. We believe strongly that technology
is the best way to find and grow the best workers for these positions. High Volume Hiring(HVH)
program focus is on automation of recruiting process to drive recruiting and onboarding at the
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hundreds of thousands per year scale. HVH builds features, enhancements, and enable
synergy through integrations to seek benefits for World Wide Operations/Fulfillment Centers and
Customer Service. Due to the high volume of transactions, bulk processing through
asynchronous execution is used extensively in HVH. HVH team continues to seek out creative
solutions via either AWS technologies(Lamda, DynamoDB, etc.), external technologies, or
mixture of both.
As a Sr. Application Engineer you will own and execute HR software and service delivery
initiatives globally to build scale, efficiency, and a great customer experience. You will be
completely responsible for the design, engineering, testing, release, and support of the features
you build. You will provide solutions that are highly usable, scalable, extensible, and
maintainable on the Force.com platform. You will also drive automation of processes, develop
new applications, and manage the integrations to our various business systems for our
Salesforce.com (SFDC) environment. This includes development, configuration, maintenance,
and integration with other systems.
Key Responsibilities
· Responsible for developing in Visualforce, Apex, Java, AJAX, Javascript, and other
technologies to build customized solutions that support business requirements and drive key
business decisions
· Seek out ways to utilize Salesforce.com(SFDC) to improve processes and productivity, and
make recommendations to support an organization scaling at a rapid pace
● Bachelor’s degree in Computer Science, Software Engineering, MIS or related field

● 2+ years previous development experience with Salesforce.com
● 3+ years of experience in Java and/or C++
● Detailed experience writing Visualforce and Apex classes and triggers
● Solid understanding of and detailed experience with Salesforce.com architecture and
API
● Experience in HTML, XML, JavaScript, and SQL
● Experience using Salesforce data tools (Data Loader, Excel Connector,
DemandTools, Eclipse Force.com IDE)
● Strong understanding of relational databases and has developed a competency
around MS SQL Server, MYSQL, or Oracle
● Demonstrative success with at least one large Salesforce.com integration project
● Experience integrating Salesforce.com with other applications via real-time, batch,
sync/async services
● Experience with cloud or on-premise middleware and other enterprise integrating
technologies
PREFERRED QUALIFICATIONS:
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● Advanced degree in Computer Science, Software Engineering, MIS or related field
● Certified Force.com Developer (DEV-401) or equivalent experience
● Certified Force.com Advanced Developer (DEV-501) or equivalent experience
● Certified Salesforce.com Administrator (ADM-201) or equivalent experience
● Linux experience a plus
● Technical project management experience
● Understanding of UI design principles and best practices. Bootstrap, AngularJS, and
CSS
● Exceptional analytical skills and experience working with large-scale, complex
datasets
● Communication skills for both a technical and business audience
● Experience with ETL tools such as Informatica Cloud
Software Developer Manager - Maps & Locations

JOB DESCRIPTION:
Maps and location services play an important part of our offerings. As a Software Development
Engineer, you will be responsible for the design, develop, test, and deployment of a range of
products that will enable location awareness in logistics. A successful candidate will have an
established background in building and driving roadmaps for software teams, developing
customer-facing experiences, a strong technical ability, excellent project management skills, great
communication skills, and a motivation to achieve results in a fast paced environment. You will be
helping to hire and build your team and systems.
We are looking for technical leaders to work as software development managers to build, run and
lead teams that build fast, scalable systems for solving problems. So what should you expect from
this role?
- Manage overall software development life-cycle

- Create, prioritize, communicate, maintain, and execute roadmaps, project plans, and commitments
- Report on status of development, quality, operations, and system performance to management
- Work closely with engineers to architect and develop the best technical design and approach
- Foster culture of continuous engineering improvement through mentoring, feedback, and metrics
- Hire, coach, and mentor individuals; build a strong cross-functional organization
- Collaborate with a diverse customer base to understand requirements, priorities, and processes
- Propose and implement new projects or recommend system improvements.
- Own all operational metrics and support
- Have the obsession to drive a better customer experience through everything that we do here
- Bring innovative ideas to the table every day, in order to find better ways of accomplishing our
customer objectives
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- Set clear, measurable quality goals for an organization in a data-driven way
- Provide mentorship and technical guidance to less experienced engineers
Personal traits not unique to this position, but necessary for leaders:
- Shows excellent judgment, are right a lot
- Hire and develop the best people
- Is able to dive deep and is never out of touch with the details of the business
- Strong results-orientation
- Thinks big, has a bias for Action
- Deals well with ambiguity
● Experience taking a leading role in building complex software systems that have
been successfully delivered to customers
● Knowledge of professional software engineering practices & best practices for
the full software development life cycle, including coding standards, code
reviews, source control management, build processes, testing, and operations
● Experience with distributed computing and enterprise-wide systems
● Experience in communicating with users, other technical teams, and senior
management to collect requirements, describe software product features,
technical designs, and product strategy
● Experience mentoring junior software engineers to improve their skills, and make
them more effective, product software engineers
● Experience influencing software engineers best practices within your team
● Deep hands-on technical expertise

● Strong business and technical vision
● Ability to handle multiple challenging priorities in a fast-paced environment
● A deep understanding of software development in a team, and a track record of shipping
software on time
● Exceptional customer relationship skills including the ability to discover the true
requirements underlying feature requests, recommend alternative technical and business
approaches, and lead engineering efforts to meet aggressive timelines with optimal
solutions
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Software Development Engineer
JOB DESCRIPTION:
Are you looking for a challenge? Would you like to use your engineering background to optimize
our world-class operations workforce? Opportunities abound in Labor Management, Planning, &
Scheduling Organization! In LaMPS, we build cool technology to ensure that the right people
are in the right places at the right times to power the largest fulfillment operation in the world.
A commitment to teamwork, hustle, and strong communication skills are absolute requirements.
Creating reliable, scalable, and high-performance services and architectures require exceptional
technical expertise. If you have that type of expertise, you enjoy working on complex system
software, you are customer centric, and you are motivated about building systems that can be
operated at global scale with minimal human intervention, then we want to talk to you!
● Bachelor's degree in computer science or a related field

● At least 5 years work experience in a related field
● Demonstrated proficiency with Java, C++, or similar modern programming languages
● Solid experience in data structures and algorithms
● Experience with relational and non-relational databases such as Oracle or
DynamoDB
● Obsession with quality, operational excellence, and customer experience
● Strong problem solving and analytical abilities
● Strong verbal and written communication skills and an ability to work in a team
environment
● Strong object-oriented design and coding skills (preferably Java on a *nix platform)
● Experience taking a leading role in building complex software systems that have been
successfully delivered to customer
● Knowledge of Perl or other scripting languages
● Experience with distributed (multi-tiered) systems, algorithms, and databases
● Ability to think abstractly and deal well with ambiguous/undefined problems
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Programmer/ Analyst
JOB DESCRIPTION:
We are actively looking for an individual to assist us in our development efforts. Currently we
have systems running on VB.net, VB6, MSSQL, MSAccess, Demandware/Java, as well as
several 3rd Party Services. If you have a few years of experience on any or all of these systems,
have an analytical mindset, and like working in a dynamic environment, please keep reading.
JOB DUTIES AND RESPONSIBILITIES:
● Analyzing business problems and presenting solution options.

● Coding and testing applications, installing purchased packages and developing
interfaces to other existing systems.
● Provide ongoing support and enhancements to software applications and system.
● Provides system testing, troubleshooting and correcting problems as new
software/applications are phased in and installed.
SKILLS/QUALIFICATIONS:
● Associates or higher degree in computer science or related degree.

● 3+ years' experience in application development including analysis, design,
programming and testing.
● Visual Studio
● Visual Basic.Net /VB6
● SQL (writing SQL queries, updates, etc.)
● SQL Server experience
EXPERIENCE USING THE FOLLOWING ARE A PLUS:
● MS Access
● Java
● Demandware ( Web Platform)
● Visual Basic.Net /VB6
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OTHER REQUIREMENTS:
● Good communication skills and ability to train and present information to others.
● Ability to work independently and in a group or team environment.
● Analytical agility - analyzes ambiguous and rapidly changing data and the environment
and can identify key issues and draw logical conclusions
Platform Engineer
JOB DESCRIPTION:
We're looking for brilliant engineers to join our core platform team. The core platform team is
responsible for creating tools to implement and operate large distributed systems. Our ultimate
goal is to reduce the friction in transforming specifications to executable artifacts.
Tenets
Functional programming: we believe that the functional programming paradigm empowers us

to write correct, maintainable and elegant code. As a result, we spend less time fixing bugs and
more time creating value for the organization.
Distributed systems: we appreciate the challenges of distributed systems and strive to provide
a platform that tames these challenges in a principled manner. As a result, our systems can
meet our scaling requirements on demand.
Technical excellence: we believe that an engineer best serves her or his role by concentrating
on technical excellence. As such, we support engineers in harnessing their passion for
technology, continuing their growth and cultivating their creative minds.
Being nice: we believe that none of the above matters if you're not being nice. We encourage
people to be empathetic, feel safe to take risks and to above all else, exude kindness to your
fellow colleagues.
What we're working on
Next-generation data store: the distributed data store pendulum is swinging back from one
extreme promulgated by the NoSQL movement, long on scale and short on safety, back to
providing reasonable guarantees to the application developer. With an eye toward
geo-distribution, we're adding another dimension to the consistency controls provided by
Dynamo-style stores, to make explicit the differences in latency between LAN and WAN.
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Event flow monitoring: the event flow monitoring component enables us to operate a
distributed system by tracing flows of events through networks of services. These traces are
required to formulate an accurate picture of system states, which are particularly important when
debugging. The monitoring component must be low-overhead, transparent to the application,
and support the capture of complex flows across streams of events.
Building blocks: while functional programming elevates the level of abstraction beyond the
imperative paradigm, much remains to be desired in terms of building blocks for distributed
systems. Our goal is to provide an expressive language to the application developer, which
creates new semantic levels rather than simply hiding (and leaking) complexity. We believe that
the combination of functional programming, static type systems and appreciation of distributed
computing can help us reach that goal.
QUALIFICATIONS:
● In-depth understanding and experience with distributed systems.

● Functional programming experience preferred, but not required.
● Appreciation of simplicity.
● Smart and gets things done.
TECHNOLOGY:
● Language: F# (we will train you!)

● Platform: Azure (Windows and Linux)
Network Security Engineer

JOB DESCRIPTION:
You have hundreds of thousands of hosts, hundreds of millions of lines of code, millions of
fulfillment transactions, and one of the largest fulfillment networks in the world. Now go secure
it. We obsess over our customers, and ensuring our customers’ trust is our first priority. To earn
that trust in an environment as vast and where threats grow ever more sophisticated requires
building a world-class security team to tackle never-before-seen challenges at dizzying scales.
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You will not just be using cutting-edge technologies; you will be inventing them. Help us deliver
amazing!
We are looking for a Network or Firewall Security engineer to help ensure that our services,
applications, and websites are designed and implemented to the highest security standards.
You will be responsible for analyzing the security of applications and services, discovering and
addressing security issues and quickly reacting to new threat scenarios. This position will
provide you with a challenging opportunity to work across development teams to design and
build secure solutions, participate in and coordinate penetration testing activities, and generally
solve security challenges at massive scale
Your customers are typically teams within your department. You solve complex and broad
business problems with simple and straightforward solutions, applying appropriate technologies
and software engineering best practices. You build solutions that scale and perform. You do
things properly and thoroughly the first time and you improve your systems with each iteration.
Your team trusts your work. You are considered knowledgeable in certain key security areas by
others on your team and they look to you for assistance in those areas.
You participate fully and constructively in the planning of your team’s work. You help to evolve
your team’s practices, constantly looking for improvements. You work with relevant personnel
on project issues, and you seek to share knowledge across the engineering community. When
confronted with discordant views, you foster constructive dialogue and seek resolutions in a
professional way.
RESPONSIBILITIES:
● Evaluate network architecture and design principals.

● Define and implement network security controls including: IPS/IDS, DDoS
detection/prevention, Packet Capture, etc.
● Publish effective guidance, policies and standards.
● Develop scorecards and drive enforcement.
● Implement effective network security logging and alerting.
● Bachelor’s Degree in Computer Science or a related field, or relevant work

experience.
● Demonstrated experience with TCP/IP stack and its internals as well as related
troubleshooting tools (connectivity verification, packet capture etc.)
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● Demonstrated experience with networking hardware platforms such as routers,
switches and firewalls in a large enterprise environment.
● Demonstrated experience with routing and switching protocols such as OSPF,
BGP and STP in a large enterprise environment.
● Secure networking architecture concepts and principles
● Masters in CS or related degree (Computer Engineering, Electrical Engineering, etc.)

● Demonstrated ability to securely configure large enterprise networking devices (IPS/
IDS, firewalls, etc)
● Excellent communication skills and the ability to work well in a team.
● Demonstrated experience with enterprise 802.11 wireless networking in a large
enterprise environment.
● Strong customer focus, ownership, urgency and drive.
● A solid understanding of security fundamentals and secure networks.
● Proficient with Python, capable with Perl, and familiar with C, C++, and Java.
● Demonstrated ability to automate basic tasks in Perl, Python, Ruby or Java.
● CCNA/CCNP/JNCIA/JNCIS certifications a plus.
● Industry security certification (CISSP, CEH, etc.)
iOS Engineer
JOB DESCRIPTION:
The iOS Engineer is responsible for working closely with varying teams to create new features
for the iOS app. Your ultimate goal is to deliver the best in class experiences to the end user.
What you'll be working on
New features: Architect and build new features for the iOS app using Swift and help with the
development of our iPad specific app.
iOS Excellence: As a part of an agile iOS team, you will continue to foster the strong
relationship we have built with Apple and will have unparalleled opportunity to impact our
product and millions of customers!
The environment
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Customer first: Customer experience is a top priority so you must have a strong product sense
paired with the vision to translate product goals into high quality shippable code to create a truly
delightful mobile experience.
Collaborative: You will work closely with our product, design and QA teams to spec, build, test
and deploy new features with the goal of customizing the experience for the iOS platform.
Open minded: Engage in our collaborative philosophy by being an active member in the
Objective-C/Swift/iOS community. A strong relationship with Apple is a plus!
ABOUT YOU:
You have and can implement big ideas with a positive attitude. You want to be a part of
one of the fastest growing start-ups around where the only constant is change and
you have these main skills:
● Hands-on native iOS Swift experience – including implementing customer facing

features using Interface Builder, writing unit tests, and integrating with frameworks
such as Cocoa or Carthage.
● Experience in working within a mobile software development team through the
process of building and releasing an app to the App store.
● A strong technical background, with deep understanding of client-server architecture.
● A disciplined approach to development, testing, documentation and code structure in
a team environment
● A constant desire to improve, learn more and take things to the next level and a
passion for adopting the latest features in iOS.
● Strong communication skills and a positive attitude
EDUCATION:
BS in Computer Science, Software Engineering or related field preferred.
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Front End Developer 1
We are looking for a customer-centric, passionate, and creative digital-experience expert who
will lead the development of best-in-class, end-to-end digital experiences focused on delighting
and inspiring our consumers and consultants across their lifecycle. This is a hands-on
leadership role that will require both strategic thinking and execution, and will take our digital
experiences to a new level of excellence. In this role, you’ll ensure the readiness of all projects
and initiatives, and work cross-functionally with business owners and technology to ensure
roadmap alignment prior to, during, and after project launch. With consumer and channel level
support, this position provides requirements and oversight for updates to launch all marketing
initiatives.
● Since our websites are on the Demandware platform, you will be expected to know and/or
learn its reference application SiteGenesis, and earn the Demandware Developer
Certification. You will use this knowledge to plan, write, and test code that implements the
layout and user experience specified in wireframes and PSDs delivered by our Creative
Designers.
● You will work with HTML5, CSS and Javascript as well as the proprietary Demandware
toolset (DemandwareScript, pipelines, ISML templates) to customize Demandware’s
SiteGenesis to create unique and innovative web experiences for our clients’ customers.
● Develop sketches or screen layouts to communicate all visual components of the site,
including layout and interface design.
● Assist the Development Team with integration of business objectives and usability
requirements with interactive and visual design and complete the design of the site
according to project objective.
● Maintain and support existing sites including functional enhancements, content updates,
and issue resolution.
● Extensive experience converting PSDs into standards-compliant front end code.
● In-depth and hands-on experience with web technologies such as XHTML/HTML5,
CSS/CSS3, JavaScript/JQuery, AJAX, XML, JSON, REST based APIs and other relevant
technologies.
● Perform QA and regression testing of web components including but not limited to
browser compatibility.
REQUIRED SKILLS:
● Completed a degree in computer science, web design or equivalent field.
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● 3+ years experience in Front End Development for e-commerce sites (Demandware,
Magento or Hybris preferred)
● Knowledge of web development technologies such as HTML, CSS, javascript
● Solid knowledge of the Adobe Creative suite, specifically: Photoshop, Illustrator, InDesign
programs
● Ability to learn new skills quickly
● Strong problem solving skills
● Strong communication skills
SOME SKILLS THAT ARE DESIRED (IN ORDER OF IMPORTANCE):
● Demandware Developer Certified

● Previous experience with Eclipse
● Use of Firebug or Web Developer toolkits
● Java/Javascript programming
● Mobile focused web development or responsive design experience
● Familiarity with jQuery library and JSON syntax
● Proficient in graphic design
● Understanding of site performance best practices and SEO
● Working with XML files (data imports/exports)
● REST based API
EMPLOYMENT TYPE:
Full Time

JOB SUMMARY
Responsible for designing and building web-based interfaces for our products. The Front End Web Developer
should have a solid understanding of design principles as well as a solid understanding of modern/intuitive user
interfaces. Should also continue to stay up to date on modern design standards and trends.
KEY RESPONSIBILITES
● Continuous updates to all internal and external facing websites
● Creation of new internal and external facing websites
● Leverage new toolkits to modernize websites
● Research and implement more intuitive user interfaces
● Work side by side with developers to implement new UI features
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● Perform other duties and projects as assigned.
PREFERRED QUALIFICATIONS
● Bachelor’s degree in Computer Science/related field or equivalent experience.
● HTML 5
● CSS 3
● jQuery
● Javascript
● Wordpress template customization and implementation
● Web/Mobile responsive design
● Photoshop
● Ability to rely on experience and judgment to plan and accomplish goals.
● Ability to work in a fast paced environment.
BONUS SKILLS
● Bootstrap customization and implementation
● Illustrator
● Agile experience

We’re looking for a WP leader that can help our entire team advance their skills with WP and web
development by being a resource some of the more complex build issues that arise during projects and client
support.
. We’re a tight family so its important that you want to be a member of a team and that you want to learn AND
have fun.
We’ve got big things planned and want the right person to come along and enjoy the ride with us!
POSITION DETAILS
● Full time in our office. Remote workers are not being considered at this time.
● Compensation: 36K – 42K +
● Company Benefits: 2 Weeks Paid Time Off, 401K Contributions & Match, Health Insurance benefits
● Culture Perks: paid lunch hour, continued education, Awesome August, weekly team lunch.
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REQUIREMENTS: KNOWLEDGE & EXPERIENCE
Applicants must meet the following core criteria:
● Advanced knowledge of HTML, CSS, MySQL databases, FTP

● Demonstrated experience in custom WordPress theme development (sharing a few of these examples
in your application would be welcomed)
● Knowledge of Firefox Firebug or Google Chrome Developer tools and familiarity with cross browser
issues (PHP, JQUERY, JAVASCRIPT, WordPress installation, plugins)
● Experience working with and troubleshooting a variety of hosting solutions / server configurations
● Experience with various internet-specific protocols including DNS, SSL, IMAP, POP, SMTP
● *BONUS: WPML/translation, 3rd party template customization, use of visual builder tools
REQUIREMENTS: SOFT SKILLS

While technical knowledge & skills are vital to success in this position, it is also important that the candidate
demonstrates the following:
● Demonstrated critical thinking and troubleshooting skills to brainstorm possible solutions

● Detail oriented and highly organized
● Ability to leverage outside resources and out of the box thinking to find solutions to issues that are
undocumented
● Ability to work independently and as part of a team

● Strong written and verbal communication skills
● Time management skills to meet deadlines
● Demonstrated ability for continuous learning as well as sharing that knowledge, creativity, and
problem solving
Front End Engineer - Experimental Tools

JOB DESCRIPTION:
We develop tools that support teams within to run experiments and manage rollouts. The teams
(product, marketing, operations, customer experience) rely on the data we collect to make
educated and impactful decisions. Our tools help setup, monitor, and analyze experiments and
rollouts. Experimentation is the cornerstone for all releases. This role requires someone with
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experience developing web applications with JavaScript/HTML. Experience with
JavaScript/HTML/CSS is required, and any experience with Angular 2 and TypeScript would be
a plus. You should be passionate about building tools with a team that is passionate about
modern technology.
RESPONSIBILITIES:
● Develop tools with JavaScript, CSS, along with JavaScript frameworks such as Angular
2
● Basic understanding of A/B/n testing concepts and feature rollouts
● Identify internal information needs and address them by creating suitable tools
● Be responsible for working with technical leads, engineers, designers, and business
analysts to develop dynamic client-side web applications
● Be a self-starter and take ownership of projects within a small team
● Be comfortable developing frameworks that can be used across multiple teams
● Be able to write clean, reusable, quality code with an eye towards great design
● Be detail and results oriented with excellent problem-solving skills
● Have a BS or higher in Computer Science or related job experience
● Experience with a testing and analytics platform a plus
Full Stack Engineer

JOB DESCRIPTION:
Your objectives will include finding solutions to multiple technical challenges, and building
scalable and reliable algorithms and scripts that can effortlessly handle millions of users. Your
primary focus will be driving new releases of our backend platform, new product releases. This
includes designing and developing more efficient systems, algorithms and applications.
You will work closely with all the teams (product, marketing, operations) and you will have a real
impact on our live product. If you like technical challenges (price tracking, big data, email
parsing, web scraping...), and you feel like you could be a good fit for a small but fast growing
startup, JOIN US!
● BS or MS degree in Computer Science

● Minimum 2-3 years post-graduate experience in backend development
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● Development experience with Node.js and Python
● Experience with Web scraping (Phantomjs, Selenium, XPath,... ) / ExpressJS /
Angularjs Microsoft Azure
● Strong object oriented design and programming skills
● Experience with using and designing RESTful services
● An inherent desire to learn and grow and a passion to move things forward
● Above all else, you’re a creative and innovative problem solver
● Previous experience working in an agile, startup environment is strongly encouraged.
● Experience with database modeling (SQL and NoSQL)
● Skills in Machine Learning
● Experience with A/B Testing implementation and analytics tools
● Significant experience developing scalable systems that served millions of user
Full Stack Engineer 2

We are looking for an experienced Full Stack engineer to join our core development team. Our
current backing is a custom-built platform that encompasses eCommerce, warehouse
management, shipping logistics and business logic for our subscription service that ships
thousands of meals per week. The complex business logic includes order management,
shipping schedules, meal recommendation and prediction, subscription pause/cancel
management, as well as complex logistic problems to sustain the business for years to come .
You will be taking full control of features from the architectural design, to the data modeling all
the way to the frontend implementation. You will be helping millions of people to eat better and
to meaningfully impact their lives.
ABOUT YOU:
Code is your way of life, you love building things. You're the kind of person who enjoys picking
up a new language on your free time, and get the tingles thinking about scalable,
high-performance systems. You love building code connected to real things (food) that improves
peoples lives (healthy eating). You think in how your code would work scaling to millions of
customers, and redo it if it can be done better. You are creative, and not afraid of a challenge.
Your passion makes everyone around you better coders, better designers, better cooks. If you
are that engineer, we want you here.
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● You have extensive production knowledge of Ruby on Rails, as well as vast experience
in other Web Frameworks. You have shipped production code that is being used by
thousands of people.
● Have experience in building e-commerce components such as transaction processing,
inventory, race conditions, etc. Geo-location, CRM, and reporting a plus.
● Have published your own Github projects or be a committer in a serious project
● Being an advocate for quality, beautiful lasting code.
● Experience in testing frameworks (like BDD/TDD)
● High-level proficiency in UNIX and system ops (building RPMs, chef recipes, deployment
scripts)
● Expert in writing complex SQL queries
● Experience in non-SQL paradigms such as mongodb, bigtable, cassandra.
● High-level experience in scaling: memcached, redis, partitioning
● Write clean HTML/CSS/jQuery code. About the equivalent of a junior front-end developer
● Mobile experience a plus.
● Previous startup experience a plus.
● Our stack: Our stack: Ruby on Rails, Backbone, PostgreSQL, RSpec, SASS
Back End Developer
JOB DESCRIPTION
We are looking for exceptional back-end developers to help us build a world class ecommerce
platform. The role is wide ranging in its scope and will include working on all back end
technology for our platform and supporting apps. The platform is an event driven (event
sourced) system built largely in .NET and designed to run on the cloud (Azure).
THE ENVIRONMENT
Our platform is largely an event driven platform implemented via a microservice architecture.
The platform runs on Microsoft Azure and uses a large number of technologies and middle
ware. The bulk of backend code is written in F# and our system of record is an event sourced
system (essentially a log of all actions on the platform). We use a mix of Redis, Elastic Search,
Azure SQL, Event Store and Azure Storage for our data stores. About 50% of the platform runs
on Linux and the rest Windows (although we move into more containerization we will see a shift
towards Linux).
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ABOUT YOU
● .NET experience
● Solid understanding of large scale, cloud based distributed systems.
● Uptime operational management and testing experience
● Functional programming experience
● Experience with event driven systems.
● Excellent communication skills
Sr PHP Developer
JOB DESCRIPTION:
Senior PHP Developer - Ecommerce/Magento
Are you a Senior Fullstack PHP Engineer who believes that "being healthy" is achievable for every US
household? If so, read on...
We are a team of serial social entrepreneurs & technologists. We are the first socially conscious online store
offering the world's best-selling natural and organic products at wholesale prices. We believe that a healthy
lifestyle is achievable for everyone, everywhere and we are going to make that possible!
WHAT YOU’LL BE DOING:
● Fullstack Development
● Ecommerce Development
WHAT YOU NEED FOR THIS POSITION:
● Full stack development experience

● Expertise in PHP + Mysql
● Strong knowledge of Javascript/jQuery, CSS/Sass.
● Strong grasp of programming fundamentals, web architecture and performance.
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● BS or higher degree in computer science / computer engineering.
Desired experience:
● Previous ecommerce experience
● Previous startup experience
● Working knowledge of UI / UX principles and best practices
● Prior experience managing other developers.
● Strong communications skills
REQUIRED SKILLS:
PHP, MySQL, JavaScript, CSS, ecommerce

If you are a good fit for the Senior PHP Developer - Ecommerce position, and have a background that includes:
PHP, MySQL, JavaScript, CSS, ecommerce and you are interested in working the following job types:
Information Technology, Engineering, Professional Services
Within the following industries:
Internet - eCommerce, Banking - Financial Services, Biotechnology
Our privacy policy: Your resume and information will be kept completely confidential.
Looking forward to receiving your resume through our website and going over the job in more detail with you!
Dev Ops Engineer - Fulfillment Technologies
JOB DESCRIPTION:
We are looking for a DevOps engineer who will join the team which supports all software
application responsible for shipment, item availability, customer promises, shipment optimization
and other functions related to fulfillment services process.
Your problem resolving skill will benefit customers directly, insuring ability to meet all
commitments to our customers. Primary responsibilities include troubleshooting, diagnosing and
fixing production software issues, developing monitoring solutions, performing software
maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby,
C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges,
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build and develop tools which will automate daily operational activities. Responsibilities also
include working alongside development on corporate and Divisional Software projects,
updating/enhancing our current software, automation of support processes and documentation
of our systems.
Your solutions will impact our customers directly! This job requires you to constantly hit the
ground running and your ability to learn quickly and work on disparate and overlapping tasks will
define your success. High Impact production issues often require coordination between multiple
Development, Operations and IT Support groups, so you get to experience a breadth of impact
with various groups.
The ideal candidate must be detail oriented, have superior verbal and written communication
skills, strong organizational skills, able to juggle multiple tasks at once, able to work
independently and can maintain professionalism under pressure. You must be able to identify
problems before they happen and implement solutions that detect and prevent outages. You
must be able to accurately prioritize projects, make sound judgments, work to improve the
customer experience, and get the right things done.
● B.S. in Computer Science or a related field.

● Object oriented development experience in C++ and/or Java.
● Experience in UNIX/Linux operating system.
● Experience in database architecture and perform SQL queries.
● 2+ years overall development/technical support experience.

● Other desired technical skills include Perl, Ruby, Python.
● Proven ability to troubleshoot and identify the root cause of issues.
● Demonstrates skill and passion for operational excellence.
● In joining our team, you'll enjoy a competitive salary, great benefits, a creative and
comfortable work environment, and the exciting opportunity to be part of a fast-paced
and growing technology company.
SOME SKILLS THAT ARE DESIRED (IN ORDER OF IMPORTANCE):
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● Demandware Developer Certified
● Previous experience with Eclipse
● Use of Firebug or Web Developer toolkits
● Java/Javascript programming
● Mobile focused web development or responsive design experience
● Familiarity with jQuery library and JSON syntax
● Proficient in graphic design
● Understanding of site performance best practices and SEO
● Working with XML files (data imports/exports)
● REST based API
Control Systems Engineer
JOB DESCRIPTION:
In this role, you will collaborate directly with Sr. Control System Engineers to design and develop solutions
involving robotics, data management and precision conveyance. You will participate in large-scale control
engineering projects, supporting global deployments of equipment, requiring travel. This position will be filled
with a candidate identified as a future leader, capable of driving us into the lead of Industrial Control Systems
design and we are looking for candidates who are up to the task.
● Bachelor’s degree in Computer Science, Electrical Engineer, Robotics or related

discipline
● 4 years PLC programming experience. Experience with IEC-61131-3 software
design, development and testing.
● 1 Year experience developing electrical schematics using AutoCAD Electrical (2010
or newer)
● 2 Years of experience with PLC/SCADA integration
● 2 Years of experience in high level programming (Java, .Net, C# etc…)
● Experience with creating automated alarms, reports and KPI metrics for plant
management.
● Understanding of Ethernet networking solutions and concepts
● Eligible for international travel
● Ability to travel up to 30%
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● Master’s degree in Computer Science or Electrical Engineering.
● 4 years manufacturing equipment development
● 2 Years of experience with MES layer development
● 2 Years Hazard Analysis and mitigation experience
● History of implementing security and user management systems related to ICS
● Working knowledge in control system interface design using OPC/UA
● Working experience using relational databases (SQL experience)
● Strong knowledge in project development methodology, clear verbal and written
communication skills
● Support dynamic Business Intelligence (BI) needs by summarizing and reporting key
analytical findings.
Tech Evangelist
Are you passionate about helping developers share their stories? Do you love presenting innovative
technology at exciting conferences? We're hiring a mid-level Technical Evangelist who will combine their
passion for software development with their excellent presentation and technical writing skills to inspire
software engineers the world over to learn from the Jet Technology way of building software.
You will:
· Engage and support the community and influencers through public and private events, social media, and
online outreach (such as conferences, meetups, events, webinars, podcasts and other online shows, written
articles or posts, and forums).
· Create new programs which will develop brand awareness, and enable both greater reach and greater depth
of engagement.
· Define and create technical assets such as sample code, contributions to open source projects, and demos
that will promote our brand, educate the community about our culture, tech stack, and available code, and
inspire developers to join us.
About you:
· 3-5 years experience as a software engineer. Preferred experience with functional programming or
distributed systems.
· Passion for talking tech with engineers and talking business with C-levels.
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· Ability to communicate concepts and code in a concise and instructive manner in writing and as a technical
presenter.
· Enjoys attending meetups, technical events, and conferences, as well as working alongside engineers.
Technical Writer
JOB DESCRIPTION:
We are looking for an exceptional Tech Writer to produce high-quality documentation that
contributes to our overall success. The role will be responsible for creating and updating a
variety of types of documentation that includes guides detailing technical systems and
processes, manuals aimed at audiences with a wide range of technical knowledge, how-to
pages, visual aids, and more. The role will include working across teams and with various
technology and business areas. The candidate must have exceptional communication and
interpersonal skills. Candidates at various levels with appropriate experience will be considered.
● As part of a Technology Excellence team, work with the Knowledge Management group
to identify, create, and maintain content that allows for appropriate knowledge sharing
and communication within and across teams.
● Work effectively with Microsoft programs and the Office365 environment to further
develop our internal library for the tech teams and wider organization.
● Organize material and complete assignments according to appropriate standards
regarding order, clarity, conciseness, style, and terminology.
● Work with individuals across a variety of teams to obtain in-depth understanding of
products and documentation requirements.
● Produce readable, high-quality documentation, including appropriate visual aids.
● Review current documentation and recommend and implement appropriate revisions,
changes in scope, format, and content.
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● Keep up-to-date on technical knowledge so that documentation maintains accuracy and
appropriate depth.
● Help identify areas where additional documentation is needed and can assist in
advancing technical initiatives and improved efficiency of the organization.
SKILLS & EXPERIENCE:
● Previous experience in technical writing producing high-quality documentation.

● Excellent communication and written skills in English.
● Strong working knowledge of Microsoft Office.
● Ability to understand user needs and produce content to meet those needs.
● Experience working effectively with Microsoft products and the Office365 environment.
● Experience working well with a wide range of personalities and diverse backgrounds.
● Excellent organization and collaboration skills.
TECHNICAL/ PRODUCT
MANAGEMENT - DESIGNERS
Visual Designer
We are looking for a Visual Designer to partner with Product and Engineering teams to create
amazing visual products that communicate our vision. We want to create beautiful interfaces to
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help our customer live a better and healthier life, and be part of a team that delivers millions of
meals a year. As a Visual Designer, you will collaborate closely with product managers,
engineers, and other designers to craft delightful digital product experiences that are intuitive.
You will use visual design as a language and you will explain what your design decisions are
meant to communicate. You can translate a personality or feeling into a cohesive visual system
that can be applied across all channels.
ABOUT YOU:
● Outstanding portfolio of shipped products.

● Extensive UI design experience. You can take a visual design concept and translate it
into production-ready assets & icons for any platform: Web, multiple mobile platforms,
print and even video.
● Experience in creating specs and wireframes, and ability to articulate needs, issues and
solutions to a diverse audience.
● Mobile experience is a plus.
● You create and foster a collaborative environment, bringing together tech, product and
business stakeholders to produce a fruitful environment. You aim is to solve the
problems through design, and get the best visual experience taking all the stakeholders
into account.
● HTML and CSS knowledge, current on latest responsive design techniques a plus
● Proficiency in CS6 programs (including (but not limited to)) Photoshop, Illustrator, and
InDesign
● Knowledge of illustration, animation, typography, motion graphics, photography and/or
writing skills are a plus
● Strive for quality, consistently demonstrating a clean, sophisticated and contextually
thoughtful aesthetic
● E-commerce experience is a plus.
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Graphic Designer
JOB DESCRIPTION:
We need a talented, motivated, hardworking graphic designer to work with us on fun, fresh
projects. Our Graphic Designer will report directly to our Art Director, and will be heavily involved
in many of our Marketing efforts, especially those related to the website.
We’re looking for someone who’s creative (obviously) and ready to help beautify our brand (and
sell lots of fruit, of course) with great graphics. Your projects may include anything and
everything, but here a few examples of some of the things we think you’ll work on with us: email
campaigns, social media graphics, web banners, online banner ads, e-commerce content,
digital menu boards and internal company projects. Other projects may include (but are not
limited to) local store marketing material, in store signage and product innovation.
Our perfect candidate will thrive in a fun and kind of crazy environment, collaborate like a pro,
and create WOW-worthy creative assets that ultimately perform.
And here’s what we think you’re like:

● You’ve got 2-4 years’ experience in graphic design, both digital and print.
● You always ensure consistent alignment with design and brand vision.
● You’re comfortable collaborating in the design, content, and production of all marketing
materials, including: digital assets (i.e., web design, webpage creation, and online ads),
infographics, emails, PowerPoint, POP, posters, handouts, postcards, promotions,
newsletters, direct response and other collateral.
● You’re ready to meet with our Executive Team, Directors and the like to discuss
business objectives and requirements of any given project.
● You’re a digital design pro, and have created countless emails, online ads, landing
pages, web banners, etc. and you know best practices for digital and web design.
● You’re up-to-date on current design and industry trends.
● You’re proficient in Adobe Creative Suite:Photoshop, Illustrator, Acrobat Pro, InDesign,
Dreamweaver, etc.
● You’re a creative collaborator. You’re willing to learn and take direction.
● You rock at time and project management. You have the ability to prioritize and work
efficiently based on (very tight) timelines.
● You’re a strategic thinker with an understanding of brand and marketing objectives.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
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● Works closely with key people (including the E-commerce & Marketing Teams) and
Netsolace (including Programming & Development Teams) to concept and create a
variety of web-related materials.
● Designs materials for the web including site banners, landing pages, etc. to ensure all
sites look impeccable and perform at their peak.
● Work as part of a team with printers, copywriters, photographers, stylists, illustrators,
other designers, account executives, web developers and marketing specialists.
● Present finalized ideas and concepts in meetings.
● Proofreading all materials when tasked to produce accurate and high-quality work.
● Works cross-functionally with Creative/Marketing Team to ensure brand consistency in
design.
● Project manages 100% of their work 100% of time, from concept development and
design through completion.
● Provides additional support as needed during major holidays/peak periods.
JOB RESPONSIBILITIES:
● Bachelor’s degree in Graphic Design or related field.

● 2-4 years’ experience in digital design, graphic design or related field.
● Digital experience is required, including general knowledge of HTML.
● Proficient in the usual design tools: Adobe Creative Suite, Photoshop, Illustrator,
Dreamweaver and other related program.
● Expert knowledge of web graphic design, layout and typography.
● Experience working with a creative agency preferred.
● Print production experience is a plus.
● We love photographers! Retouching and photography experience are always an added
bonus.
● Be creative (naturally), detail-oriented and able to manage multiple tasks
● Excellent communication and presentation skills
● A portfolio we’ll drool over
Product Designer
We pride ourselves on our fast-paced and fun environment and above all value transparency,
communication, and collaboration. We are always learning, growing, and taking risks – if this sounds
like an environment where you would thrive, we’d love to hear from you! We are looking for a design
owner to partner with Product and Engineering teams to create amazing visual products that
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communicate our vision. We want to create beautiful experiences to help our customer live a better
and healthier life, and be part of a team that delivers millions of meals a year. As a Product
Designer, you will collaborate closely with product managers, engineers, and other designers to craft
digital product experiences that are intuitive and delightful to use. You have great eyes for UX, but
you do not shy away from moving fluidly between user experience design, interface design, and
visual design. The experiences you create will have a major impact on how people convert to
healthy eating and change their lives.
ABOUT YOU:
● Outstanding portfolio of shipped products, including visual design, innovative UX solutions

and mastered information architecture.
● Experience in creating UI specs and wireframes, and ability to articulate needs, issues and
solutions to a diverse audience.
● You create and foster a collaborative environment, bringing together tech, product and
business stakeholders to produce a fruitful environment. You aim is to solve the problems
through design, and get the best visual experience taking all the stakeholders into account.
● You never say: "I am the designer, so it should be done as I say". Give and be ready to
receive constructive design feedback with fellow teammates
● HTML and CSS knowledge, current on latest responsive design techniques a plus
● You have experience designing native mobile applications (iOS, Android)
● Bring UI and UX best practices. Be an advocate for quality, beautiful lasting designs. Strive
for excellence.
● You have excellent oral and written communication skills. You are able to verbally and
visually tell stories and keep people engaged. and receive design feedback with fellow
teammates
● Some experience in Web Frameworks, preferably Rails and Javascript.

● You thrive in a fast-paced, rapidly growing unstructured environment.
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TECHNICAL/ PRODUCT
MANAGEMENT - USER
EXPERIENCE
UX Architect
MAIN COURSE:
We areseeking a talented UX/UI Architect to join the digital design team to build user-friendly interfaces for
digital properties and products.
Here’s how you’ll contribute to the team:
● You’ll work with User experience and visual designers to develop aesthetically beautiful
and functional applications.
● You’ll develop and lead testing on prototypes of web application features in conjunction
with product managers, UI Designers, and other developers
● You’ll build web applications with modern JavaScript frameworks
● You’ll develop in an agile environment of front end web technologies
● You’ll create applications that work well across browsers and platforms, including mobile
● You’ll participate in code reviews of your work and the work of others.
● You’ll research and experiment with new technology that will advance future projects
● You’ll help to create and maintain Visual Style guides for Mobile and Web, driving the
corporate UI/UX direction.
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We're looking for someone who has at least 3-5 years’ continuous experience in user
experience design and development. The right fit is a self-starter – a candidate who possess
the self-drive and aptitude for learning rapidly, and can jump in quickly without a lot of direction
and learn by asking the right questions.
● Strong working knowledge of front-end digital tools such as HTML5, CSS3, and
JavaScript to support user experience design, information architecture, prototyping,
heuristics, usability planning, and facilitation/testing, analytics.
● Experience designing and developing web pages and web applications in both Bootstrap
and jQuery frameworks.
● You’re a ninja with standard digital tools (e.g., Adobe Creative Suite, Omnigraffle,
Balsamiq, Axure).
● Strong debugging and problem solving skills
● Disciplined approach to development, testing, and quality assurance
● You should have a solid portfolio of web application design. We want to see that you've
built great web interfaces before, not just great websites.
● Creative and innovative with an excellent eye for design. You should know great web UI
when you see it, and be able to explain why it's great (even if you didn't create it!).
● You have the ability to expand concepts/ideas and quickly create visually appealing
graphics.
● You're a master at juggling multiple tasks concurrently on-time and within budget in a
fast-paced environment.
● Wicked ability to provide solutions, including accepting and providing constructive
criticism and alternate ideas to take our digital products to the next level.
● Excellent communication skills
HIGHLY DESIRABLE:
● Experience in Mobile design, intimate working knowledge of both the iOS and Android platforms.
● Experience working in an Agile work environment with rapid prototyping.
● Experience working with content management, knowledge of Hybris or Wordpress a plus
UX Manager
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We are seeking a talented User Experience Manager Ecommerce UI/UX to join our team. As we
continue our transition from a small, family-owned beer store to the national leader in our
category, we are quickly expanding our digital/ecommerce retail team and capabilities. The User
Experience Manager Ecommerce UI/UX will be a critical member of the team, and should be a
subject matter expert for best practices in visual design and navigation. This leader must ensure
all of our digital platforms improve our customers’ experience, increase their shopping
confidence, support our brand, and deliver growth in omni-channel sales conversion, while
always raising the level of customer satisfaction. In addition to the day to day management of
development projects and design optimization testing, the role will identify and address future
UI/UX functional development and enhancements, by leading the user experience and
requirements gathering. The formula for success of this role will hinge on the ability of the
candidate to use data to drive decision making, successful collaboration with multiple
stakeholders, a test and learn mentality, and the ability to alter direction quickly if need be.
ESSENTIAL FUNCTIONS:
● Information architecture development and change management

● User research, testing and design optimization strategy
● Visual design, from initial development to ongoing support
● Information design / content management
● Interaction design
YOU SHOULD HAVE:
● Bachelor’s degree in business or graphic design

● MBA or other advanced certification preferred (CUA/CXA, Nielsen Norman Group
Certification)
● Compelling portfolio
EXPERIENCE IS IMPORTANT TO SET YOU APART:
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● 7+ years of experience in user experience/visual design for multiple platforms (website,
tablet, mobile, in-store kiosk) ideally with a B2C multi-channel, omni-channel retailer
● Experience managing third party agencies and development partners
● Web and App development project management familiarity
● Retail or consumer design experience preferred
● Traditional design experience a plus
THESE CHARACTERISTICS WILL HELP YOU FIT IN:

● Adept at using consumer insights, industry insights and competitive intelligence to drive
planning and strategy
● Strong analytical and critical thinking skills; ability to navigate through ambiguity and
break down complex problems into simplified and manageable parts
● Proven ability to influence cross-functional teams without formal authority
● Flexible and positive attitude; proven experience partnering with technology and web
development teams, marketing and advertising groups, store operations teams and
merchandising
● Design and optimization testing expertise, rooted in the use of customer insights and
performance analytics to drive decision making
● Ability to gain confidence quickly, lead direct reports and influence without authority,
large groups of stakeholders
● A collaborative leadership style with a player and coach mindset… not afraid to dig into
the work
● Excellent written and verbal communication skills; effective communicator to all levels of
management
● Performance driven, and analytically curious
● Ability to handle and prioritize multiple strategies all at once while meeting deadlines
● Ability to adapt plans and react to change
● Demonstrated ability to learn new technologies quickly
● Strong problem identification and solving skills
● Superb time management skills
UX Designer
JOB SUMMARY:
● Collaborate with Marketing and IT teams to develop wireframe schematics and provide
design comps and/or direction to represent brand identity for governance roadmap
projects
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● Develops progressive proof-of-concept designs and present to cross-functional and
cross-brand partners to gain buy-in for execution
● Understands industry trends and proactively contributes new and fresh ideas that will
improve the overall customer experience and drive conversion
● Partners with E-commerce team (online sales) to better understand business goals and
challenges, and works with our Analytics and SEO teams to ensure design decisions are
data-driven and have established performance metrics to measure success, where
possible
● Brainstorms and works with other creative partners to develop briefs for new and
evolving projects
● Establishes brand design templates and standards to be used by larger digital design
team, e-commerce operations, e-marketing, and front-end developer teams
● Provides design feedback during development and QA project cycles
● Executes all design concepts and deliverables according to established timelines with
minimal supervision
● Special projects as needed -- may include but not limited to executive
keynotes/presentations, marketing site strategies, mobile app designs, etc.
REQUIRED SKILLS:
● Bachelor's degree preferred

● 2 plus years experience designing for web and digital media
● Portfolio of retail-focused work plus
● Knowledge of UX best practices and modern UIs and strong understanding of user
experience best practices and modern user interfaces
● Expert proficiency in Adobe Photoshop, Illustrator and/or any other design tools
● Understanding of HTML/CSS/Javascript a plus
● Mobile App design
● Excellent communication skills to express ideas effectively to various levels of the
organization in different locations/time zones
● Must possess a proven UX portfolio
EMPLOYMENT TYPE:
Full Time
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Manager, Digital Experience
JOB DESCRIPTION:
The Site & Content Experience Manager will lead innovation for the online division, creating the
vision for the current and next generation digital shopping experience. This role will oversee a
team to work on site content development, work cross functionally on website/user experience
and site analytics to optimize navigation, content and conversion. The ideal candidate will be an
idea generator, with a high level of interactive expertise, who likes to work in a fun, dynamic,
and highly collaborative work environment.
RESPONSIBILITIES:
● Oversee AnnTaylor.com shopping experience including key UX site

features/functionality, mobile, site merchandising and content management (editorial and
promotional messaging), ensuring that all activities are brand-centric, make a
measurable impact and are consistent with the overall marketing strategy
● Manage a team to execute day to day site operations, promotions and content
● Responsible for building intuitive and engaging experiences that drive her through the
conversion funnel by leveraging data to define the strategy to increase conversion
● Develop new editorial experiences, bringing the brand to life online, blending content
with commerce to build brand equity, deliver fashion relevance and connect storytelling
to her lifestyle
● Create compelling landing experiences that inspire her to shop and explore from product
merchandising, relevant editorial messaging to styling help based on where she is in the
funnel
● Continuously evaluate the customer journey, identifying new UX enhancements,
meaningful A/B tests, and integrating new marketing technology and products to
increase conversion
● Lead digital experience ideation, to identify new innovative shopping experiences &
projects that will drive incremental revenue for AnnTaylor.com including presenting the
business case to leadership to be prioritized on the e-Commerce roadmap
● Collaborate with creative, marketing and merchandising to identify business drivers to
develop seasonal editorial roadmap
● Partner with Product Management teams to identify/prioritize new site enhancements
and work closely with Web Production to manage site content
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● Identify 3rd party solutions to provide needed site functionality based on the overall site
strategy and business objectives
● Manage the day-to-day process and timelines, coordinating with web production and
creative teams to ensure launch dates are met
● Analyze and optimize website performance from the conversion funnel to key landing
experiences including the homepage and high-value brand franchises
● Prepare and present weekly, monthly and quarterly hindsights to the marketing team,
cross functional partners and leadership
● Manage the professional services budget for the website
REQUIREMENTS:
● Bachelor’s degree in Marketing/Business preferred

● Minimum 4-6 years’ experience and a demonstrated interest in digital marketing and/or
user experience, SEO Experience a plus
● Strong analytical skills and clear understanding of financial measurements
● Ability to turn analysis into action, executes to timelines, and provides comprehensive
solutions
● Highly detail-oriented
● Demonstrated ability to multitask in a fast-paced environment
● Experience using a major analytics platform (Omniture, Coremetrics, etc.) highly desired
● Digital Brand Builder in a Multi-Channel Environment
● Be the subject matter expert and bring thought leadership to the cross-functional
partners
● Team player with demonstrated ability to work effectively on cross-functional teams
● Entrepreneurial Spirit, Drive for Innovation
● Excellent Written and Verbal Communication Skills
Digital Experience Manager
MAIN COURSE
We are looking for a customer-centric, passionate, and creative digital-experience expert who
will lead the development of best-in-class, end-to-end digital experiences focused on delighting
and inspiring our consumers and consultants across their lifecycle. This is a hands-on
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leadership role that will require both strategic thinking and execution, and will take our digital
experiences to a new level of excellence. In this role, you’ll ensure the readiness of all projects
and initiatives, and work cross-functionally with business owners and technology to ensure
roadmap alignment prior to, during, and after project launch. With consumer and channel level
support, this position provides requirements and oversight for updates to launch all marketing
initiatives.
RESPONSIBILITIES
● Partnering with key business stakeholders and technology to rapidly evolve websites
and mobile digital experiences to support the achievement of consumer and consultant
goals.
● Translating consumer and consultant goals and marketing objectives into leading-edge
digital strategies and experience requirements.
● Leading the design and execution of insight-driven digital strategies, user personas, use
cases, and journey maps to inform end-to-end digital experience design and
development.
● Partnering with the technology team to leverage a thorough understanding of digital
trends and technology to drive digital strategies.
● Partnering with the technology team to ensure the use of best practices and consistency
across our digital platforms by leading improvements that enhance user experience
based on research, usability principles, and established standards.
● Tracking consumer digital and social evolution to identify relevant innovations that can
be applied to digital experiences.
● Partnering within program management, technical, and operational teams to define and
provide execution oversight for key initiatives.
● Partnering with technology to lead digital experience agency and vendor selection,
guidance, issue resolution, and performance evaluation.
● Integrating website analytics, user research, and persona definitions to inform strategy,
roadmap, and design.
● Providing consultation and recommendations to business partners as to how to leverage
digital experiences to achieve business, marketing, and communication objectives.
● Developing business cases that support the vision and strategy, and selling those into
executive management teams.
● Managing governance process with key business stakeholders to ensure tight alignment
between web strategy, business objectives, and program roadmaps across functions.
● Providing regular status reports and briefings to key stakeholders.
KEY INGREDIENTS
● Bachelor’s Degree minimum. MBA a plus. Academic background in marketing, business,

technology, or related field.
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● 5+ years digital experience leading web and mobile experience strategy and evolution,
with a strong emphasis on digital and user experience design.
● Extensive experience leading the development of actionable user personas, digital
journey maps and use cases, and requirements.
● Experience leading the development of innovative and personalized digital experiences
based upon context, behavior, and profiles.
● Experience with a variety of UX methods and techniques, such as interaction design,
information architecture, usability, user research, and information design.
● Experience leveraging research and analytics to improve digital experiences and the
achievement of business results.
● Digital agency and budget management experience.
● Understanding and experience with the Design Thinking approach to solution design a
plus.
● Proven ability to manage complex projects and deliver results in a fast-paced,
deadline-oriented environment.
● Exceptional verbal and written communications skills with the ability to manage and work
with cross-functional teams.
● Retail industry experience is a plus.
FULFILLMENT
Warehouse Process Manager
JOB DESCRIPTION:
We are seeking entry level and experienced Warehouse Process Managers for our Fulfillment
Center (FC) in Sparks, NV. We have already recruited some of the best people in the country,
so you will be working with a very smart group of people in a very exciting company.
All staff in our Fulfillment Centers are responsible for getting customers their orders. You are
responsible for ensuring smooth day to day operation of a single or multiple departments within
the fulfillment center. Responsibilities include, but are not limited to the following:
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● Hiring, coaching, mentoring, counselling and performance management of
Associates.
● Identify areas for improvements in safety, quality, service and productivity
● Assist in workforce planning for the department/FC
● In addition, one of the most important aspects of your job is to lead change at
lightning speeds... our growth is relentless.
● Lift and move totes up to 49 pounds each
● Regular bending, lifting, stretching and reaching both below the waist and above the
head
● Walking in the FC and around area with great frequency
● Continual standing and/or walking an average of 5 miles daily
● Ability to work in construction /distribution environments that may be noisy, unlit,
unheated, not air-conditioned
● Able to access all areas of building (ascending and descending ladders, stairs,
gangways safely and without limitation)
ABOUT YOU:
● A completed Bachelor’s Degree from an accredited university

● Direct management experience for employees and their performance
● Experience with performance metrics and process improvement (how, when, who)
● Candidates must be flexible to work weekends and/or overnight shifts regularly
● Bonus Points
○ Degree in Business, Engineering, Operations or related field is a plus
○ 3+ years management experience in a manufacturing, production or order
fulfillment environment
○ Management of a minimum of 15 employees (including payroll, performance
management, work-flow assignment)
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Seasonal Fulfillment Associate
You’re looking for a job, we’re looking for you. That is, as long as you thrive in a fast-moving
environment, don’t mind working with and around moving mechanical parts, and are okay with
a little noise. Our fulfillment centers are where Amazon orders come to life, where we focus
on delighting our customers by delivering smiling boxes filled with everything under the sun.
Continue reading, you’re on your way to your new adventure with Amazon.
Things you should know about working in an Amazon Fulfillment center:
• Safety, it’s more than wearing a reflective vest. We’re committed to providing one of the
safest work environments, which means stretching, safety tips, and yes…following the rules.
• Customer-obsession. It makes your day to make someone else happy.
• Quality is key. You have high standards, and it shows in your work. We’ll hold you to it, but
only because we know our associates can handle it.
• Can you hear me now? Noise level varies and can sometimes be loud.
• Cool with casual. A relaxed dress code means it’s Casual Friday every day.
• Amazon lets customers order whatever they need, whenever they need. Flexibility is key,
associates should be open to extra hours, time off, and a rapid pace.
• Temperature in the fulfillment center may vary between 60 and 90 degrees, and will
occasionally exceed 90 degrees.
● You’ve got mail. Receive products using frequency scanners and unload shipments from
trucks.
● Cozy kicks. You’ll stand in one place for extended periods of time, and be walking a good
distance around the facility – good shoes are a must!
● Hands-on experience. You can expect to handle packages from small envelopes to boxes
ranging up to 49 pounds.
● On the move. You should be willing and able to operate carts, dollies, hand trucks and
other moving equipment to move large quantities of merchandise.
● Potential opportunity to operate PIT equipment; special training is offered to associates
based on interest and availability.
● In-depth and hands-on experience with web technologies such as XHTML/HTML5,
CSS/CSS3, JavaScript/JQuery, AJAX, XML, JSON, REST based APIs and other relevant
technologies.
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● Perform QA and regression testing of web components including but not limited to
browser compatibility.
WE WANT YOU TO JOIN THE TEAM IF YOU CAN CHECK THESE BOXES:
● You’ve thrown your cap in the air – you have a High School diploma or equivalent
● Blow out the candles – you are at least 18 years old
● Flex, not just your muscles – you are willing and able to work all shifts
● Overtime isn’t just a sports term – you are willing and able to work overtime as required,
bringing smiles to our customers doesn’t take time off
● Let’s get physical – you must be able to lift up to 49 pounds with or without reasonable
accommodation, stand/walk for up to 10-12 hours, and be able to frequently push, pull,
squat, bend, and reach
● Step it up – you’re able to continuously climb and descend stairs safely (applies to sites
with stairs)
● You must be able to read and take direction in English.
● You must be able to work on a secure mezzanine at a height of up to 40 feet (applies to
buildings with mezzanines).
● You must be willing and able to work on powered equipment, for example a forklift or
cherry picker.
Process Manager - Fulfillment
JOB DESCRIPTION:
All staff in our Fulfillment Centers are responsible for getting customers their orders. You are
responsible for ensuring smooth day to day operation of a single or multiple departments within
the fulfillment center. Responsibilities include but not limited to the following:
● Hiring, coaching, mentoring, counselling and performance management of

Associates.
● Identify areas for improvements in safety, quality, service and productivity.
● Assist in workforce planning for the department/FC.
lightening speeds... our growth is relentless.
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● Lift and move totes up to 49 pounds each
● Regular bending, lifting, stretching and reaching both below the waist and above the
head
● Walking in the FC and around area with great frequency
● Continual standing and/or walking an average of 5 miles daily
● Ability to work in construction /distribution environments that may be noisy, unlit,
unheated, not air-conditioned
● Able to access all areas of building (ascending and descending ladders, stairs,
gangways safely and without limitation)
Permission for a flyby: granted.
ABOUT YOU:
● A completed Bachelor’s Degree from an accredited university or 3+ years relevant

fulfillment experience
● Direct management experience for employees and their performance
● Experience with performance metrics and process improvement (how, when, who)
● Bonus Points:
○ Degree in Engineering, Operations or related field is a plus
○ 5+ years management experience in a manufacturing, production or order
fulfillment environment
○ Management of a minimum of 15 employees (including payroll, performance
management, work-flow assignment)
Order Fulfillment and Logistics Clerk
Outdoor Equipped is seeking a person who thrives on task variety and learning new
things versus doing the same thing day after day. Preferred is an individual who is
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looking for a career and not just a job and someone who constantly seeks and questions
if there is a more effective and productive way to execute diverse tasks.
RESPONSIBILITIES:
Seeks to enjoy the various tasks and gets satisfaction in a job well done.Exhibits exceptional
customer service and enjoys helping peopleContribute to the organization in a team
environment.Will work in an air conditioned/heated warehouse processing customer orders,
returns, etc.As we understand your interests and capabilities, additional responsibilities will be
presented.
QUALIFICATIONS:
High School Diploma with 1 years of experience in data entry and/or warehouse order fulfillment
functions.Excel and computer experience.Able to work some weekends.Enjoys working with
and helping people.Able to lift 40 lbs +Can communicate effectively both orally and in
writing.Meets the company standards for safety.Reliable transportation.Must be able to pass a
back ground check and drug test.
Operations Manager, Warehouse
JOB DESCRIPTION:
All staff in our Fulfillment Centers are responsible for getting customers their orders. As an
Operations Manager, you are responsible for ensuring smooth day to day operation of a single
or multiple departments within the Fulfillment Center. Responsibilities include, but are not limited
to the following:
● Hiring, coaching, mentoring, counselling and performance management of Associates

● Identify and drive opportunities for continuous improvement in safety, quality, service
and productivity
● Assist in workforce planning for the department/FC
lightning speeds... our growth is relentless.
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● Additional Job Elements:
○ Lift and move totes up to 49 pounds each
○ Regular bending, lifting, stretching and reaching both below the waist and
above the head
○ Walking in the FC and around area with great frequency
○ Continual standing and/or walking an average of 5 miles daily
○ Ability to work in construction /distribution environments that may be noisy,
unlit, unheated, not air-conditioned
○ Able to access all areas of building (ascending and descending ladders,
stairs, gangways safely and without limitation)
ABOUT YOU:
● A completed Bachelor’s Degree from an accredited university or 5+ years relevant

leadership experience
● Experience managing salaried and hourly staff
● Experience with creating performance metrics and process improvements
● Degree in Engineering, Operations or related field; Graduate Degree is a plus
● 5+ years management experience in a manufacturing, production or order fulfillment
environment
● Management of salaried staff and at least 30 employees (including payroll,
performance management, work-flow assignment)
International Shipping Clerk

This role is responsible for the daily activities involved in order processing and the fulfillment of
a variety of mechanical parts. Our ideal candidate will have previous experience in a shipping or
parts department and has strengths related to organization, multi-tasking, attention to detail, and
customer service. A positive personality is also a must!
SUMMARY OF CORE RESPONSIBILITIES:
Page 122 of 126
● Domestic and International Shipments
● Parts order processing and order fulfillment
● Inventory control
● Working with third party shipping vendors such as: UPS, FedEx, LTL, LCL
● Communicating with and serving the needs of internal customers
● Assemble and prepare packages for shipment
● Process and authorize returns, small parcels and heavy freight
● Enter customer and shipping data into software applications; general records keeping
● Customs documentation and processing
CORE COMPETENCIES REQUIRED:
● Confidence using Microsoft Office Software such as: Outlook, Word, and Excel
● Strong organizational skills, ability to multi-task, and attention to detail
● Previous experience with inventory and/or parts management
● Ability to solve practical problems independently
● Excellent verbal communication skills in written and verbal English
● Strong customer service/customer and vendor relationship building skills
● A mechanical aptitude is highly desired
WORKING CONDITIONS:
● While performing the duties of this job, the employee is regularly required to sit, stand,
use hands to assemble and package parts and enter information into a software
database
● The employee must be able to lift or move equipment or boxes up to 75 pounds on
occasion without physical restrictions
Fulfillment Assistant
To assist IMS Production Team in fulfilling customer orders as needed.
ESSENTIAL DUTIES & RESPONSIBILITIES:
● Kitting printed materials
Page 123 of 126
● Packing boxes by order
● Printing Fed Ex labels and affixing to appropriate order box
● Helping drivers load trucks
● All other duties as assigned.
COMPETENCIES:
● Available to work sporadically, as needs arise

● Ability to stand and move for up to 8 hours
● Ability to lift up to 40 pounds
● Take direction and apply it to tasks assigned and work in a proficient and timely manner
● Basic reading and math skills to assure orders are fulfilled properly
● Attention to detail a must
EDUCATION AND EXPERIENCE REQUIRED:
● Must be at least 18 years of age

● High School Graduate preferred
Operations Manager, Fulfillment
JOB DESCRIPTION:
As a Operations Manager, you are responsible for ensuring smooth day to day operation of a
single or multiple departments within the Fulfillment Center. This position requires excellent
communication skills, leadership, persistence, and the ability to motivate your team. You will be
responsible for managing and developing supervisors, and leading employees. You will
oversee all recruiting, training, basic HR functions, production, tracking inventory, and
communicating with HQ teams.
● Lead large Teams, Team Leads and Process Managers

● Hire, coach, mentor, and manage performance of Associates
● Identify and drive opportunities for continuous improvement in safety, quality, service
and productivity
● Assist in workforce planning and strategy for the Fulfillment Center
● Escalate issues to appropriate department heads or teams
Page 124 of 126
● Collaborate with support staff (Talent, Finance, Facilities, Safety, IT and other) to build
and secure support and resources for projects and initiatives in their area, as well as
providing needed support and resources for other staff initiatives
Shipping Associate
JOB DESCRIPTION:
The Shipping Associate will perform a variety of routine shipping tasks at locations in Bloomfield
Hills, MI, and Austin, TX. They will pick and pack orders for internet customers as defined by the
pick ticket and will ship in accordance with the specified shipping requirements. They will verify
that the material is correct as defined by its label (i.e. part number, color, size, etc.). This
position reports directly to the Shipping Director or in his/her absence, to the Assistant Shipping
Manager(s). Shipping Associates need to have excellent organization skills, enabling them to
quickly locate merchandise for distribution or placement within the warehouse.
JOB DUTIES AND RESPONSIBILITIES:
● Accurately and efficiently pull, stage, and load orders; padding, wrapping as necessary.
● Ensure all products are shipped in good physical condition and are prepared so as to
arrive in the same condition.
● Work with Supervisor to organize the warehouse and maintain a safe and productive
environment.
● Report supply needs and/or equipment breakdowns to supervisor or lead.
● Operate a pallet jack and possible forklift.
● Prepare orders for shipment in accordance with the pick ticket and customer
requirements.
● Package and ship in accordance with packaging guidelines and accepted
methods/practices.
● Monitor packaging material supplies and notify the Manager when materials get to the
restocking point.
● Support receiving/shipping to unload/receive material as required.
● Perform housekeeping duties in areas assigned.
● Support a proactive safety environment, with emphasis on good housekeeping
techniques.
● Perform other duties as assigned.
Page 125 of 126
REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES:
● Effective communication/comprehension skills - verbal and written.

● Math Skills - Ability to add, subtract, multiply, and divide in all units of measure.
● Basic computer skills.
● Physical Requirements: ability to bend, twist, stoop, reach, climb ladders, lift materials up
to 50 lbs. and move materials up to 600 lbs using a pallet jack
Page 126 of 126

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THE ULTIMATE HIRING GUIDE

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