From

No. 6941479W Permanent Address :

NK: SREEJITH P P Sreejith P P
54 INF DOU Puthiyapurayil House
Nr. SHIVAMANDIR Thottada P.O.
SAFILGUDA Nr. S.N. College,
SECUNDERABAD, Kannur 670 007
TELENGANA 500 047 Mob : 94960 16520

To
MANAGER
SBI MAIN BRANCH
KANNUR
KERALA
PIN -670001

Sub : Request to take action to re-credit my lost amount of Rs 89,996/-

while making transactions through on-line process.

Ref : Name of Bank : State Bank of India

Branch : Kannur
Account No. : 30577070057
IFSC : SBIN 0000822

With reference to the above, I would like to submit the following for
your kind and necessary action.

I am the holder of above said account number with State Bank of India,
Kannur Branch. As on 30.04.2019 I had an balance amount of Rs 1,64,685.14
in my above said account. Out of that I transferred an amount of Rs 8000/-
to account No. 67251575306 on the 30th of April 2019 at 03:18:55 pm. After
transferring this amount I had an balance of Rs 1,56,930.14 in my account.
Later on the same day (30.04.2019 at 06.06.36 pm) I transferred an amount of
Rs 10,000/- to account No. 3460394995 and after some time I received a
message stating that “Bank server is unavailable.” but I came to know that
the amount was not debited from my account.

After some time (30.04.2019 at 06:08:15) I again transferred Rs 10,000/-

to the same account no. ie. 3460394995. But I again received the same
message stating that ‘Bank Server is unavailable’. This amount was also not
debited from my account. But when I checked the balance amount, I could
find that Rs 20,000/- has been debited and the balance in my account No.
30577070057 was Rs 1,36,930.14. After some time I had some purchase from
Hashik Fancy for Rs 2430/- and from Mayuri Medicals for Rs 150/-. Later I
withdrew an amount of Rs 1000/- from ICICI Bank ATM Counter. The
balance in my account was Rs 1,33,344.14.
At 9.30 pm I tried to call the Toll Free number of Google Play Store, but I did
not get through. I called an another number 8849855079 and informed
everything about the shortage of funds. I was told that within 24 hours, the
amount of Rs 20,000/- will be re-credited to my account. They also told me
to download the ANY DESK APP from the Pay Store. I downloaded Any
Desk application and when I gave my 9 digit account number the following
amounts was transferred .

Time Amount
1 09:56:19 pm 19,999
2 09:57:10 pm 19,999
3 09:58:54 pm 19,999
4 10.02.31 pm 9,999

The above amount was transferred and later the mobile 8849 5855 5079 was
switched off.

Again on 01.05.2019 morning, when I called the same mobile no. 8849 5855
5079, I was told that the entire amount will be re-credited to my account. Till
now no amount has been re-credited to my account.

I received a called from mobile No. 6296925068 informing that the cash will
be re-credited to my account, but nothing happened so far.

In this circumstances, I humbly request you to kindly take necessary action to

re-credit the lost amount of Rs 89,996 at the earliest.

Yours faithfully,

Sreejith. P P