1 Do you use Reliance JIO services?

o YES
o NO

2 From which source you came to know about Reliance JIO?

o News paper
o Advertisement
o Mouth publicity
o Hour dings

3 Why did you choose this service provider?

o Unlimited calling services
o Unlimited data services
o Unlimited SMS services
o All services

4 Would you like recommend JIO to others?

o YES
o NO

5 Service offered by Reliance JIO is affordable by rural population?

o Strongly agree
o Agree
o Neutral
o Disagree

6 Reliance JIO customers are price sensitive?

o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree

7 Do you think, JIO provides the best internet services?

o YES
o NO

8 Reliance JIO is a reliable company as it provider seamless services?

o Strongly agree
o Agree
o Neutral
 o Disagree
o Strongly disagree

9 What impact Reliance JIO put on telecom sector?

o Price wars
o Stiff competition
o Reduce tariffs
o Switching of customers

10 The offerings of Reliance JIO is strong/unique?

o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree

11 How satisfied you are with the internet facility of JIO?

o Extremely
o Neutral
o Dissatisfied
o Extremely dissatisfied

12 Reliance JIO is a financially dependable company?

o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree

13 Which feature of Reliance JIO convinced you to use the prefer it?
o Connectivity
o Schemes
o Advertisement
o Goodwill

14 HD voice calling service (volte) launched by Reliance JIO is unmentionable visa-visa

others operators?
o Strongly agree
o Agree
o Neutral
 o Disagree
o Strongly disagree

15 How would you rate the network service of Reliance JIO

o High
o Medium
o Low

16 Which is the most critical problem situated with Reliance JIO?

o Network coverage
o Voice call failure
o Tariffs plan
o Buggy JIO apps

17 Reliance JIO is robust as a product?

o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree

18 Which service of JIO do you use the most?

o Calling
o SMS service
o Internet
19 Which telecom company according to you suffered a lot with advent of Reliance JIO?
o Airtel
o Vodafone
o Idea
o Others

20 JIO has replaced the most existing service providing in India?

o Strongly agree
o Agree
o Neutral
o Disagree

21 Since how long you are using Reliance JIO service?

o Less than 2 months
o 3-5 months
 o 6-8 months
o Non user

22 Reliance JIO is prompt in its services?

o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree

23 Reliance JIO is a technology driven company?

o Strongly agree
o Agree
o Neutral
o Disagree
o Strongly disagree