STHEFANY ROSALES

Phoenix, AZ| sthefrosales@gmail.com|602-903-8016

An energetic, outgoing individual looking to utilize my leadership skills and grow

professionally. Extremely motivated to help develop and contribute ideas to the
network all while working with others who share the same passion as I do.

• Great communication and • Knowledgable in Adobe Premier

interpersonal skills • The ability to work under
• Spanish Speaking/Writing- pressure and multitask
Advanced • Demonstrate quality leadership
• Excellent writing and formatting • Strong and confident public
• Strong in storytelling speaker

Marriott International, Phoenix, AZ March 2016-Present Server

• Demonstrate genuine hospitality while greeting and establishing rapport with guests.
• Professionally and efficiently resolve issues and enhance customer satisfaction ratings.
• Train incoming staff regarding restaurant’s practices, culture and procedures.
• Implement effective operational strategies and build customer and employees loyalty.

Ark Endeavors, Phoenix, AZ June 2016-May2017 Brand

Ambassador
• Worked as a team lead and reported all necessary information back to manager
• Preserved brand integrity by monitoring the consistency and quality of marketing content.
• Communicated product value, quality and style to educate and entice potential
customers.
• Developed relationships with key customers by closely monitoring projects and resolving
concerns.

Arizona State University, Phoenix, AZ August 2018-Present

Bachelor of Arts, Journalism and Mass Communication
Expected to graduate Fall of 2020 with a major in Broadcast Journalism. Attending the
Cronkite School of Journalism and Mass Communication emphasizing in multimedia and
investigative reporting.
Phoenix College, Phoenix, AZ August 2016-May 2018
Bachelor of Arts, Communication
Graduated with a 4.0 GPA and participated in organizations such as The Woman Rising Club
and Latino Association.

ObjectiveSkills & AbilitiesExperienceEducation