Paul Emmerson
emall
English
Includes
phrase bank
of useful
expressions
FA
MACMILLANContents
|
To the student 4
To the teacher 6
Introduction 1 Formal or informal? 8
2 Missing words and ablareviations 10
| 3 Key phrases 12
Basics 4 Opening and closing “4
| 5 Giving news 16
6 Information, action, help 18
! 7 Internal messages 20
8 Attachments na
9 Arranging a meeting 4
10 Invitations and directions 26
11 Negotiating a project 28
12 Checking underscanding 30
Language focus 13 Verb forms 32
14 Comparisons 34
15 Sentence structure 36
16 Common mistakes 38
17 Punctuation and spelling 9
Commercial 18 A customer-supplier sequence 42
19 Inquiries and orders 4
20 Discussing and agreeing terms 46
21 Asking for payment 8
22. Describing business trends 50
13 Cause, effect, contrast 52
Problems 24 Complaints 54
15 Apologies 56
Reports 26 Report structure and key phrases 58
27 Linking words and relative clauses 60
Direct/Indirect 28 Being direct and brief 8
29 Being indirect and polite 64
Personal 30 Being friendly 66
31 Advice and suggestions 68
32 Job application 70
Phrase bank B
Answer key 85If
To the student
Who is this book for?
Learners of English at intermediate or upperintermediate level who want co write better emails
Learners studying on their own, or with a teacher.
Why was this book written?
ty many English courses writing gets a low priority. Sometimes you do have a chance to practise some
writing, but without a focus on emails. That is surprising, because emails are probably the most
common type of written communication. Email English will give you the help you need to write
effective emails,
Perhaps you think that it is not worth spending time on emails. They are informal, written quickly,
and no-one minds if you make mistakes. Well, that is true for some emails, for example emails between.
close friends. But what about an email to someone where you want to make a good impression? Or
what about an email where you want to be a bit more careful or more diplomatic than usual? Oc what
about an email in a professional context? It takes awareness and practice to write in a style that fits the
context, and Email English has many exercises to help you do this.
How is the book organised?
Enail English consists of thirty-two units of language practice and a phrase bank. The language practice
covers a wide range of topics and includes a great variety of exercise types, such as practice of key
phrases, awareness activities about different styles of writing and practice of general language
structures. The phrase bank has useful expressions divided into sections. Ac che end of the book is an
answer key.
How should I use this book?
Look at the contents page and you will see that there are various sections in the book. Start with the
“Ineroduction’ units ~ you will get an idea of how email writing style is Uifferent from the style of a
let Then complete the ‘Basics’ section. You will practice and learn common phrases for most typical
short emails. After that you can work through the book in sequence, or you might prefer to do the
units in another order, for example according to what type of emails you most frequently wrice.
Use the phrase bank as a reference when you write your own emails. The phrases in each section are
presented in the most likely order that you will need them, so you get help with the structure of the
email as well as the language.
By the time you finish Email English you will be much more confident at writing emails. Your emails
will be right for the context: friendly and informal, or simple and direct, or polite and indirect,
epending on what is best for the situation, And in general you will be able co express yourself more
clearly, you will create a good image, and your writing will be easier to understand. Other people will
want co know you better, as a friend or colleague or business partner.
4 yo the student