Gagandeep Singh

#1 9707, 103 Avenue.

Fort St John, BC V1J2G9
Email: Gagan.thandwal619@gmail.com
Mobile:250-467-0669

PROFILE

 Ability to deal with customers effectively in a fast paced environment

 Strong listening and excellent written and oral communication skills
 Ability to understand customer needs
 Reliable , Motivated and Enthusiastic team player, able to work flexible hours
 Microsoft Applications – Word, Excel, Power point and Access
 Willingness to learn and improve
 Languages : English, Hindi , Punjabi

EDUCATION

Pursuing post degree diploma in Business Management, Northern Lights College, Fort St.
John, BC

WORK EXPERIENCE

Customer Operations vertical (September 17th 2017 – March 29th 2019), Eclerx, India
 Working for comcast(USA) as (Analyst) under chat billing process.
 Taking orders , calculate charges and process billing or payments
 Discover needs
 Resolves customer issues according to established guidelines
 Reviewing and making changes to customer accounts

Computer Knowledge :

 Excellent Computer Skills MS Office Word & Excel, PowerPoint.

REFERENCES

Dev Sharma (Fulfillment Association)

250-271-0446

Hardev Singh (Fulfillment Association)

250-263-5539