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Social Media
Social Media
Social media mining uses a range of basic concepts from computer science, data mining, machine
learning and statistics. Social media miners develop algorithms suitable for investigating massive files of
social media data. Social media mining is based on theories and methodologies from social network
analysis, network science, sociology, ethnography, optimization and mathematics. It encompasses the
tools to formally represent, measure and model meaningful patterns from large-scale social media data.
[1] In the 2010s, major corporations, governments and not-for-profit organizations engaged in social
media mining to obtain data about customers, clients and citizens.
Uses
Social media mining is used across several industries including business development, social science
research, health services, and educational purposes.[3][4] Once the data received goes through social
media analytics, it can then be applied to these various fields. Often, companies use the patterns of
connectivity that pervade social networks, such as assortativity—the social similarity between users that
are induced by influence, homophily, and reciprocity and transitivity.[5] These forces are then measured
via statistical analysis of the nodes and connections between these nodes.[3] Social analytics also uses
sentiment analysis, because social media users often relay positive or negative sentiment in their posts.
[6] This provides important social information about users' emotions on specific topics.
Text Mining
The purpose of Text Mining is to process unstructured (textual) information, extract meaningful numeric
indices from the text, and, thus, make the information contained in the text accessible to the various
data mining (statistical and machine learning) algorithms. Information can be extracted to derive
summaries for the words contained in the documents or to compute summaries for the documents
based on the words contained in them. Hence, you can analyze words, clusters of words used in
documents, etc., or you could analyze documents and determine similarities between them or how they
are related to other variables of interest in the data mining project. In the most general terms, text
mining will "turn text into numbers" (meaningful indices), which can then be incorporated in other
analyses such as predictive data mining projects, the application of unsupervised learning methods
(clustering), etc. These methods are described and discussed in great detail in the comprehensive
overview work by Manning and Schütze (2002), and for an in-depth treatment of these and related
topics as well as the history of this approach to text mining, we highly recommend that source.
Applications