Professional Documents
Culture Documents
Action Plan
Action Plan
I. Introduction
Operational development is the work of managing the inner workings of your business so it runs more efficiently as possible. As the owner of a
retail and small manufacturing business, Our daily goal is to stock the items customers want at a price they’re happy to pay. Improving operations means thinking
strategically about your systems and processes. Other times, it means being part of the on-the-ground work to bring every aspect of a project, from tiny to huge,
to reality.
Table shown below is the strategic action plan with the detailed activities with its corresponding objectives and strategies. It also involves the
human and materials needed to accomplish the lists of activities in achieving the specific goals and objectives set by the business.
Conduct Survey to to identify more Focuses on specific 1 month Suggestion box Leads to identify the
customers marketable items item/product to limit specific products that
to customers unsold items are more marketable
To accommodate
more customers
Hiring new of staffs Improved Cash/
for the business scheduling by
improving operating
hours of the shop
increase
productivity and
reduce costs
Jeffrey Angelo Reandelar
MMBA- Strategic Management
Operational Development Action Plan
Create Social Media To make it easier Promotion can help 1 year Owners
Pages and Websites for customers to increase awareness
buy online and of your business
share information which can ultimately
about the lead to additional
business at the sales
best possible
costs
Jeffrey Angelo Reandelar
MMBA- Strategic Management
Operational Development Action Plan
OPERATIONAL DEVELOPEMENT Apr May June July Aug Sept Oct Nov Dec Jan Feb Mar