Professional Documents
Culture Documents
16 Tsai Chen Li&Chang-Hsing Chang BICYCLE
16 Tsai Chen Li&Chang-Hsing Chang BICYCLE
ABSTRACT
This study was based on the strategic viewpoint of global logistics management and the case study
of Fiege Goth Logistics Services Ltd. to investigate how Taiwan can speed up the development of
becoming the Global Logistics Center and strive for the market space in the international arena, after its
accession into the World Trade Organization (WTO).
For that purpose, I used the method of literature review to divide my research into four parts. In
the first place, I made a systematic analysis on the global industry with emphasis on the status of bicycle
and global sea freight development in comparison with that of Taiwan for understanding the background
of global logistic management. Next, I analyzed the trends of global supply network and the factors of
global bicycle logistics management. Thirdly, I conducted a case research study with stress on the
history of Fiege Goth Logistics Services and its current strategy in logistics management. Finally, I
researched the strategy for logistics management of Taiwan in sea freight after its entry into the WTO for
the reference of government in developing Taiwan as the global logistics management center.
INTRODUCTION
136 The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008
1. Raising the management efficiency and working efficiency
a. The function of mass handling, storage, analysis and filing of data.
b. The function of speedy collection, search, broadcasting and delivery of information.
2. Lowering the demand of manpower. The E-service has the function of automation, accuracy and
continued mass production, the dependency on manpower has been greatly reduced.
3. Providing better service to customers. With the function of speedy and complete service, the
company can provide better service to the customers. The definitions of customers include the
suppliers, up stream factories, down stream factories and all related departments within enterprises.
At present, there are hundreds of companies in Taipei that engage in the service business. If we
expand to the whole Taiwan or the world, the numbers will be much higher.
Under the drastic changes in management, the rise in standards and the multiplication of products,
the demands of customers for higher quality of products have increased day by day. The development
of the global logistics management is in compliance with that trend. Through the Internet, the customers
can get information instantly. This trend has made a great impact to the enterprises in emphasizing the
relationships with customers.
The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008 137
b. For large-scale companies, such as Giants, Chienta, Youchun, Changshin, Mingtien, etc., they have
headquarters in Taiwan, and the plants in China or foreign countries. The finance of each plant is
independent, and therefore it is not easy to get the detailed data.
Logistics
Scope of logistics.
The management of entrepreneurial logistics is the design and management of the control system to
supply goods that include raw materials, semi-products, finished products, and rubbish for the
accomplishment of the entrepreneurial strategy.
Generally speaking, the cost of logistics occupies 5-35% of the sales amount that constitutes an
important item in cost of business. Therefore, the logistics has always played an important role in the
business. With today’s development of supply chains, the logistics management has become the main
target of an enterprise.
138 The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008
The following table shows a comparison of logistic costs with GDP in different countries.
The aim of the enterprises in establishing the logics center can be: (1) increasing the market
efficiency, (2) lowering the cost, and (3) raising the quality of service. Among them, raising the quality
of service to satisfy the customers has become the trend of the global development.
In our modern society, the consumers are less loyal to the brand name products, because the quality
of the different products is similar. In case of shortage in a certain brand, consumers will switch to the
other brands. To cope with the tastes of consumers, stores will try to sell the popular items with fewer
inventories. But in order to prevent the shortage of products, the increase in number of delivery with
fast service is required. To solve such problems, the establishment of logistics center is the solution.
The advantages of logistics center are: (1) reducing the delivery time, (2) increasing the delivery times,
(3) lowering the shortage of products, (4) making speedy delivery or even deliver on holidays, and (5)
improving the service quality.
The function of logistics is different from the traditional warehousing or transportation. The
regular warehousing pays attention to the storage only. As for the general transportation, it provides the
shipping of goods. In logistics, the functions include: (a) storage of goods (refrigeration, frozen or
regular temperature), (b) adjustment of the goods, (c) flow and sales of the goods, (d) providing
information; and (e) delivering of goods.
A comparison of traditional shipping and logistics can be explained in the following figure.
The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008 139
M x N=25
Number of suppliers M 1 2 3 4 5
Number of retailers N 1 2 3 4 5
Delivery under modern logistics
M x N= 10
Number of suppliers M 1 2 3 4 5
Logistics center
Number of retailers N 1 2 3 4 5
The logistics system consists of the characteristics of logistics, technique of logistics and facility of
logistics.
The service quality of logistics—S. The difference between the logistics center and the traditional
business center is in the quality of service. In the past, the retailers had to pick up the goods, and took
3-5 days for placing the order. But now everything has changed. Here we have to pay attention to the
140 The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008
fact that the quality of logistics service will be in proportion to the cost. From the viewpoint of the
customers, they would like to get the best service with lowest cost. Therefore, the standard of logistics
service will have a reasonable cost.
Delivery time of logistics –T. Under the logistics service, the time of delivery is very important.
The delay or inaccuracy in delivery time will seriously affect the business of the retailers. The time of
delivery starts with placing the order, inventory checking, loading and ends with delivery to the customers.
To meet the demands of customers and the rule of economic transportation, the shipment can be divided
into different classifications. For example, Class A with large order will deliver ever day; Class B with
medium order will deliver every other day; Class C with smaller order will deliver in three days or four
days. But there is the exception, if the order of customers reached the point of economic delivery, then
it can have a flexible delivery time to meet their demands.
The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008 141
1993 8,260 31,580 3,823 31,557 63,137
1994 7,914 29,286 3,700 33,263 62,548
1995 8,039 30,785 3,829 33,678 64,464
1996 7,824 28,592 3,654 33,157 61,749
1997 7,672 27,934 3,641 31,794 59,757
1998 9,043 36,153 3,998 34,701 70,855
1999 7,228 29,237 4,045 31,018 60,255
The combined growth rate
-2.6 -1.3 1.4 -2.0 -1.7
from 1995-1999
The combined growth rate
-0.8 0.8 1.7 2.0 1.4
from 1990-1999
Source: Statistics Department, Ministry of Economic Affairs and Data Center of Industrial Research Institute IT IS Plan
Table 6: Analysis on the Recent Export/Import of Bicycles in Taiwan Unit: NT$ 100 thousand
1995 1996 1997 1998 1999
Export 281,837 269,063 245,191 299,254 245,285
Growth 8% -5% -9% 22% -18%
Bicycle Import 13 8 22 30 3
Growth 333% -38% 175% 36% -90%
Balance 281,824 269,055 245,169 299,244 245,232
Export 120,233 114,498 118,825 123,528 129,286
Growth 0% -5% 4% 4% 5%
Parts Import 65,826 57,092 61,553 82,717 70,624
Growth 5% -13% 8% 34% -15%
Balance 54,407 57,406 57,272 40,811 58,662
Export 402,070 383,561 364,016 422,782 374,521
Growth 5% -5% -5% 16% -2%
Industry Import 65,839 57,100 61,575 82,747 70,627
Growth 5% -13% 8% 34% -15%
Balance 336,231 326,461 402,441 340,035 303,894
Notes: Balance indicates a favorable balance.
Source: Computer files of Customs and Industrial Research Institute IT IS Plan, 2000
In 1998, owing to the strong demands of the world market, Taiwan exported NT $29.9 values of
bicycle, but the following year with weak market demands, the export value was down to 24.5 billion.
142 The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008
Judging from the records of imports, regardless to imports from which country, the number reached
2,297 bicycles in 1998. As for the rest of the years, the imported number was less than three digits, with
values of about a couple of hundred thousand dollars. For details, please refer to Tables 8 and 9.
According to the reports from Tiensha Magazine, in 1999 the Giant Manufacturing Co. was the
leader of bicycle industry in Taiwan, followed by Melita and Lichi. In recent years, the business of the
Giant dropped 30% and Shunchie was down 43%. But Phillip was up 18% in 1999. For the profits,
after Giant made progress in China and other countries, the result was remarkable. Melinda made a
profit rate of 11.64%. For details, please refer to Table 10.
Table 8: Countries Importing Taiwan’s Bicycles in Dollar Amount Unit: Number and %
Rank 1995 1996 1997 1998 1999
Country Amount % Country Amount % Country Amount % Country Amount % Country Amount %
1 US 9,758 35 US 8,475 31 US 7,551 31 US 11,110 37 US 8,725 36
2 Japan 4,220 15 Japan 2,794 10 Japan 2,233 9 Holland 3,071 10 Japan 3,027 12
3 Germany 2,511 8.9 Holland 2,433 9 Holland 2,094 8 Japan 2390 8 Germany 1,929 8
4 Holland 2,017 7.2 Germany 2,072 8 UK 1824 7 UK 2152 7 UK 1,746 7
5 UK 1,357 5 UK 1,435 5 Germany 1,746 7 Germany 1749 6 Holland 1,655 7
6 Switzerland 877 3 Belgium 1,049 4 Belgium 1,034 4 Belgium 1,627 5 Belgium 1,142 5
7 Canada 773 3 France 911 4 France 801 3 Canada 771 3 Canada 628 3
8 Belgium 733 3 Canada 713 3 Norway 663 3 Australia 670 2 Australia 599 2
9 Australia 533 2 Austria 622 2 Canada 649 3 France 637 2 Switzerland 542 2
10 Austria 520 2 Denmark 594 2 Australia 615 3 Sweden 608 2 Norway 452 2
Others 4,886 17 Other 5,808 21 Other 5,309 21 Other 5141 17 Other 4,078 17
Total 28,184 100 Total 26,906 100 Total 24,519 100 Total 29,925 100 Total 24,523 100
Source: Computer files of customs and Industrial Research Institute ITIS Plan, 2000
The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008 143
Advantages and Analysis of the Bicycle Industry in Taiwan
Analysis on industrial advantages.
1. SWOT analysis
a. Terms for the development of bicycle industry in Taiwan
(1) Advantages:
With complete upstream and downstream system, the cooperation of parts industry will be beneficial
to the bicycle industry.
The support of government in research will help the industry greatly.
With the dexterity in technology and high efficiency, the bicycle industry can handle OEM or ODM.
(2) Disadvantages:
Some parts such as speed transformer, flying wheel, and brake have to be imported from the other
countries and being controlled by these countries.
With high rising in labor and land costs as well as the environmental protection, the less value-added
products are losing competitive power.
(3) Opportunity
The growing demands of leisure and the variety in market are beneficial to
domestic bicycle industry.
High awareness in environmental protection can promote the use of bicycles.
The development of e-commerce can greatly lower the cost and expand the market.
(4) Threat
The plants that move to foreign countries will compete with domestic manufacturers and become the
potential crisis of industry.
Because of the speedy development of China, India, and Southeast Asian countries in bicycle industry,
the domestic industry will face the strong competitors.
The rising of protectionism will be barriers to free trade and unfavorable to the export of Taiwan.
The bicycle industry of Taiwan has long been the leader in the world market, but with the
development of China, India and East European countries, the gap is narrowing. It is imperative for the
government and enterprises of Taiwan to improve the competitive power, so as to continue the leadership.
Besides, the division of labor is the trend of international development. With new competitors, the
policy of localization is the necessary measure. Under such conditions, the move of low price bicycle to
be manufactured in low cost area is inevitable. To cope with the market development, the strategy of the
domestic manufactures is to establish manufacturing plants close to the market. This will also lessen the
pressure from the protectionism.
In addition, the continued research for high quality product is the necessary requirement to maintain
the competitive power. At present, the domestic manufacturers are studying to develop the magnesium
alloy and electric bicycle.
For the marketing, the development of electronic business is the trend. The establishment of
Internet to eliminate the dealers for the direct sales to the end users will greatly enhance sales. The
promotion of Business to Business (B to B) and Business to Consumers (B to C) will establish the sales
network.
In short, the government must cooperate with industry in research, production and sales to keep the
leadership of bicycle industry in the world.
144 The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008
Strengths, weaknesses, opportunities, and threats of Taiwan’s bicycle industry.
The strengths, weaknesses, opportunities, and threats of Taiwan’s bicycle industry can be seen in
the following table.
The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008 145
enterprise has to depend on high production element, which requires large amount of investment in
manpower and capital.
The second classification is to divide the elements into general production element and professional
production element. As the bicycle industry depends on elementary production element, it can be easily
moved to China. The headquarters of a business need high production element. As the professional
production element is a continued process, today’s professional production element can be tomorrow’s
general production element. Without continued upgrade in professional production element, the
competitive power of a company will decrease.
Term of demand (promoting power of industry).
The domestic market is the second key element of competitive advantage. The population,
weather, social structure and character of economic system will influence the demands of domestic
market. Some people consider that the competitive power of an industry depends on the scale of
domestic market, because the market will influence the scale of economy. But the demands of domestic
market do not necessary equal to the competitive power of that nation. It is because the international
market will help the small domestic market. For example, the bicycle industry of Taiwan has small
domestic market, yet it still can develop to be the important suppliers of the world.
The ―Off-shore Shipping Center‖ is to transship the cargo from China without entry or clear the
customs. It was started in April 1997 for container shipment between Kaohsiung and Fuchou (Xiamen).
At the end of October, the Executive Yuan passed the Plan for ―Expanding the Function of
Off-shore Shipping Center and the Entry of Goods.‖ The important agendas included: expending the
original function of transshipment to the processing and extending the bound warehouse to ―Free
Processing District,‖ ―Science-based Parks,‖ and ―Goods Flow District.‖, It also includes the business
coordination between air and ocean shipment, air and land shipment, and ocean and land shipment.
The expansion of the scope and function of ―Off-shore Shipping Center‖ are good news to the
related companies. Many shipping companies have started the logistic center in the southern part of
Taiwan.
In the first stage, the operations were limited to Kaohsiung seaport. The Chinese goods were first
received at ―Processing for Export District,‖ then, the goods were re-exported after intensive value-added
process. The semi-products made in China can be re-labeled to ―made in Taiwan‖ after being processed.
It can also be exempted from the original restriction of 35% value added limitation.
Conclusion
In order to raise the domestic gross production, increase the employment opportunity and heighten
the economic status of Taiwan in the world, the enterprises are necessary to integrate their regional
resources. At the same time, the government must help the industry establish the logistic center for the
convenience of doing the processing work in Taiwan. The free imports/exports of goods and low
taxation will not only encourage the enterprises keep their ―root‖ in Taiwan but also attract international
investment. For that purpose, it is necessary to plan the global logistic center. The promotion of
regional coordination and air/sea shipment can be explained as follows:
For the coordination of regional integration and for the promotion of global industrial growth, the
world is working hard to implement the policy of free trade. Under the operation of the WTO, the world
is continuing the realization of free trade. For example, in ASEAN, the member countries are lowering
146 The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008
the tariff rate and raising the degree of free trade. In Japan, Indonesia and the Philippines, they are
continuing the promotion of free trade. In the year 2005, a Free-Trade Area for the America (FTAA)
will be established; the European Union will also establish a free-trade area in Europe.
For the air/sea shipment, the Boeing Company estimated that the global air shipment would
increase 6.7% annually between 1996 and 2016, with Asia the highest growth area. Each year, the air
transportation in China will increase 9.2%. Within twenty years, China will become the largest civil
aviation market outside of the US. Take Shanghai as an example, its air shipment has grown many
times in recent years. Many US enterprises have entered the world’s largest market –China. Even
though there are differences in political viewpoints by countries, yet no company can ignore the business
opportunities. With economic growth in Asia-Pacific area, the air shipment will grow accordingly.
The plan of establishing Taiwan as the Asia-Pacific Operation Center is ticking away. Under present
conditions, Taiwan will depend more on China. If the government continues the delay, the operation
center will skip Taiwan and to be established in Shanghai.
For the government of Taiwan the opening up of the ―Three links‖ with China is imperative.
China is like a ―black hole‖ to suck in the global capital. Under such circumstances, Japan and
Singapore are facing the crisis of being ―marginalized.‖ To cope with the trend, the government of
Taiwan must plan to establish Taiwan as the global information center, and creating a win-win situation
with China.
Suggestions
Integral policy.
The geographical location of Taiwan is favorable to become the global operation center. And the
growth of industry also has great impact to air/sea shipment. In recent years, the development of
high-tech industry and the move out of the traditional industry have changed the structure and sales of the
enterprises. In order to cope with the industrial changes, the government should study the measures of
strategy to create the value-added products and the air cargos so as to develop the business.
In the future, the utilization of the sea/air shipment will be greatly increased. If the government
supports the development, it will be a key factor for the success of establishing the global logistic center.
For the integration of the industry.
1. Establishing a complete operation center for the business. To have the warehousing, shipping and
manufacturing in one location for the logistic operation is the best strategy to improve the quality of
industry and to cope with the global competition. In the early stages, the government took the measures
of ―Processing for Export District,‖ and ―Science-based Industrial Park,‖ which had created the economic
miracle of Taiwan in 1970s and 1990s.
Under the trend of free trade and globalization, the enterprises have to raise the service standard by
shortening the delivery time and lowering the shipping cost.
2. Planning the ―Off-shore Operation Center‖ to help the current economic special district. Owing to the
lack of creation, the economic competitive power of Taiwan has dropped. Learning from the advanced
countries of the US, Singapore and the development of ―Off-shore Operation Center‖ will help Taiwan to
be the global logistic operation center.
For the land use.
1. Because the traditional industry has changed its structure, it is more imperative to plan for the
establishment of global logistic center at the land close to Taichung and Kaohsiung seaports. To cope
The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008 147
with the fast changes in the world market and to raise the competitive power of Taiwan, it is necessary to
utilize the idled land for the global logistic center.
2. Establishing the special districts close to all seaports or airports to improve their competitive power.
This measure is to attract the enterprises from foreign countries to establish the global logistic center in
Taiwan. Under current conditions, the competitive power of these airports or seaports is inferior to other
Asian ports. The measures of establishing professional districts to improve the business will not only
liberalized the airports and seaports, but also improve the integral economy of Taiwan.
For the construction on software and hardware.
1. In regard to the hardware, in order to maintain the competitive power of Taiwan in the world market,
the government must pay attention to the electronic business, and its effect to the establishment of global
logistic center. The government must also consider the technical side of problems.
2. As the logistic business is derived from the internationalization, those who engage in that business
must be able to communicate with other enterprises. For that purpose, it is necessary to familiarize with
foreign languages. For the training, the government can start from the basic education and the
professional training. It can also encourage the cooperation of enterprises as well as learning from other
advanced countries.
REFERENCES
Chang, S. S., & Tsang, C. S. Integral development of Taiwanese enterprises in global logistics and supply-Chain Management.‖
Quarterly on Economic Review.
Chen, C. F. (1998). Global logistics management. Nenli Magazine, 18-23.
China Productivity Center. (2000). Publication.
Chiu, S. S. (1991). Study on the land freight gathering and trans-shipment. Transportation Research Institute, Ministry of
Transportation.
Chou, S. L. (2000). Current status of chain-supply market in Taiwan. Quarterly of Information and Computers.
Hu, C. T. (2001). Analysis of Taiwan’s Competitive Power in Southeast Asia Regional Industry. Taiwan.
Huang, C. Y. Ideal warehousing system in supply-chains management. Quarterly of Economic Review, 84-86.
Huang, Y. C., Chen, T W., & Liao, C. C. (2000). Forerunner of logistics development. Monthly of Taiwan Economic Research,
19-23.
Industrial Research Institute ITIS Plan. (2000). Computer files of customs and Industrial Research Institute ITIS Plan, 2000,
Taiwan.
Lee, Y. L., Chen, Z. L., & Chien, C. (2000). The prospective of global logistics development plan. Monthly of Taiwan
Economic Research.
Porter, M. E. (1998). Competitive strategy: techniques for analyzing industries and competitors. New York: Free Press.
Taiwan Bicycle Industry Association. (2000). Economic data center IT IS report. News of Bicycle Association, 2001, periods
58,59,62,65.
Wang, S. C. 1998. The trend of industrial development in Taiwan. Taiwan Economic Research Monthly.
148 The Journal of Human Resource and Adult Learning Vol. 4, Num. 1, June 2008