Human Resources 

 
Tailored Tronics 2018-19 
 
 
 
 
 
Department Manual 
 
 
   
Table of contents 
 
Directory of Employees …………………………………………………………………………………………………………………………….…………1-2 
Department 
Tasks………………………………………………………………………………………………………………………………………………....3-7 
SWOT Analysis…………………………………………………………………………………………………………………………………………………………..8 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Directory of Employees 
 
April Kochman​ - Chief Administrative Officer 
Classes - Business Orientation, Advertising, Marketing, Accounting I, Business Law, Finance, Macro 
Economics, Micro Economics, Honors Accounting II  

 
April is very passionate about business and might even have been in one of your business classes 
before because she’s basically tackled every class Waubonsie offers. Her favorite was Accounting! 
April doesn’t just involve herself in business at school. She started her own jewelry business when she 
was 9 years old and uses her sales experience as an employee at Garage now. She had to quit for 
tennis, but you can visit her when the season ends. She’ll definitely convince you to buy new clothes 
for the spring! When she’s not at work, April is super busy juggling a bunch of extracurriculars like 
Tennis, Student Athlete Leadership Team, Student Council, and Link Crew. April is also very involved 
in band and has been in 5 different music clubs including Percussion Ensemble and World Beat 
 
 
Ben Nass​ - Human Resources Executive 
Classes - Finance, Marketing, Advertising, Business Orientation, Marketing Tech 

 
Ben Nass is a 17-year-old that attends WVHS. He has a strong interest in business and has taken 
many classes to support it such as finance, marketing, and advertising. Ben can bring his knowledge 
about how a business runs to the table when taking a part of the company. Ben is eager to help 
manage our new office space, especially with fun activities. He brings a laid-back vibe that will help 
this firm stay confident and productive. 
 
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Chris Rebollo​ - Human Resources Executive 
Classes - Business Orientation, Finance, Accounting I 
  
Chris is ready to share his previous knowledge from classes which like Business Orientation, 
Accounting 1, and Finance. Chris is planning on using these classes in addition to having work 
experience to help him be a better contributor to Human Resources and the firm. Chris has worked 
two jobs both in the field of sales and retail. Not only does Chris work, but he is also involved in the 
club OLAS. With all the knowledge Chris has of business, he understands how companies are 
managed and knows many keys to success. Chris believes his experience of working in a larger 
business will be helpful for his work in the firm.  
 
Austin Stensby -​ Human Resources Executive 
Classes - Business Orientation, Marketing Tech, Accounting I, Marketing, Essential tech, Advertising 

 
 
Austin Stensby is experienced in business and responsibility. Having taken 6 business classes and 3 
jobs, he is knowledgeable in marketing, accounting, and advertising. Also involved in 3 other 
extracurricular activities, Austin is capable of juggling responsibilities which will make him a key asset 
to this department. While being reliable for large texts, Austin is a personable person that loves to 
interact and communicate with his peers around him. He is a very hard worker and will always be the 
one to give advice if you are ever in need of help. He has learned three things from 4 years of high 
school business knowledge; how to market and sell a product, how to give a sales strategy, and grab a 
consumers attention. Austin is eager to bring these skills and lessons to this Human Resources 
department in a way that will help the entire firm grow.  
2 
 
Department Tasks 
April   
Establishment of communication methods  
Communication methods will include Remind mass texts, whole class GroupMe, and a complaint 
inbox. Remind is a messaging system that will allow the chiefs to message the whole class. This will 
be helpful for reminders and other important info that will go directly to each employees phone, this 
is where many of our employees spend their time. The GroupMe is a group chat that includes the 
whole class. GroupMe is a unique app which allows you to message any person you have ever been in 
a group with. This establishes thorough interclass communication between any employee. 
Employees can also send information or ask questions for the good of the class. Departments may 
make their own individual ones as well. One other method of communication to be established will 
be some sort of complaint/suggestion system. The plan is to do a google form where people can 
submit feedback to be distributed to the departments as well as an inbox for paper submissions to 
the class mailbox (see Bulletin Board Plan). 
 
Bulletin board plan 
The Bulletin Board will be updated at least monthly. Monthly changes will include seasonal 
decorative changes, updating the Employee of the Month, and updating the calendar. 
 
The Bulletin Board will have an accordion folder attached to it. This accordion will serve as the 
mailbox to receive comments, concerns, nominations for any contest we may run, nominations for 
the employee of the month, and anything else that may be relevant. This mailbox will be checked 
every day by the chief of each department. 
 
Another part of the Board will be the Employee of the Month. The picture of the Employee will be 
framed on the wall for the month that they reign with a smaller line of pictures for previous 
recipients.  
 
The Board will also have a firm calendar. Each month will have its own calendar with events relevant 
to the whole firm. Due dates, payroll, trade shows, team builders, parties, and any other inclusive 
events will be listed to ensure everyone is aware and can adjust their own departmental calendars 
accordingly. 
 
To boost morale and keep atmosphere light there will be some less formal additions to the board. An 
inspirational mirror, a meme or quote of the week, a bell to ring for when sales are made, or 
potentially a star chart are some of the ideas to be implemented on this board. 
 
Establishing Conflict Resolution Policies 
 
Conflict resolution will be handled in two steps. The first will be the formal complaint. This was briefly 
mentioned in both the bulletin board plan as well as the communication methods. An established 
form will be the initial method for a complaint submitted to the department you will handle it. The  
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next step will be a One-Up review system where the department chief will address both sides of the  

chief and executive then the CEO will be the One-Up.

 
 
conflict and either explain each side to each or mediate a discussion. If an issue arises between the 

 
 

AUSTIN 
OFFICE EQUIPMENT POLICY 
The company maintains a stock of basic office supplies such as pens, paper clips, staples, 
notepads, etc. used on a day-to day basis by employees. You can locate these supplies 
through certain departments of our company, Tailored Tronics. 

Employees needing additional items not regularly stocked can place an order by [specify 
specific process including use of purchasing system, calling vendor directly, placing an order 
through a staff person, etc.] 

The cost for supplies will be established by your department/division. Approval for purchase 
must be obtained from your immediate supervisor before placing an order. 

All office supplies are for business use only and should not be removed from the office for 
non-business use. Noncompliance with any aspect of this policy will result in disciplinary 
action in accordance with company policy. 
 
ATTENDANCE SHEET/ CLASS ROSTER 
In our attendance sheet we have listed for those within the company, present or absent, position 
with email  
 
ORGANIZATION FOR TRADE SHOW ACTIVITIES 
● During your planning stage we should focus on four main elements: 
● Identifying the potential of your market 
● Drafting a project specification 
● Drafting your marketing plan 
● Establishing your budget 
We recommend to hire at least one person for the following roles: 
● Project Manager 
● Event Planner 
● Marketing Manager 
● Sales 
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We should thoroughly think about the type of marketing materials you want to create. 
Following is a non-exhaustive list of marketing materials: 
● Banner 
● Kiosks 
● Directional Signs 
 ● Flyers / Prospectus 
Finding the perfect location of where to set up 
● Center of attention 
● Directly in middle or ends depending upon pavilion 
● Be placed further away from competitors 
 
 
CREATING PROFESSIONAL DEVELOPMENT WORKSHOPS 
2nd week of each month we will be doing team activities within departments as well as a 
whole. We will also start a Motivation Music Monday with meme of the week. Weekly 
meetings will be held on Fridays. 
 
EMPLOYEE MOTIVATION AND MORALE PLAN 

 
5 
 
Memo on Work Ethic 
 
The responsibility of the task of each job is based on self work ethics 
Depending upon tasks assigned by Chief  
Work accountability as to what needs to be done and what tasks are due for certain dates 
Will further go into details of what is needed to be done based off department 
 
Chris 
 
Company Newsletter 
The company newsletter will be news about or things relative to the company the newsletter 
will be either monthly or bi weekly. The news letter will include but not limited to events 
going on in the VEI community, Events happening in or class as well as news that can affect 
the company directly. The newsletter will be made of a small team of writers and editors. 
(January) 
 
The company newsletter will begin as soon as the company as fully settled on products as 
well as a logo. Throughout the next few weeks HR will being working with other departments 
and students to assemble a small team to write and do research on events. Once the small 
team as been made they will decide it it will be printed or sent out through email. 
 
Meetings 
Company meeting are very important and it will be taken seriously at tailored tronics. With 
regular meeting it will get everyone on the same page as well as catch people up on what 
going on and what going to happen in the future of the company. During each meeting we 
will share an agenda to give everyone a idea on what we will talk about. (Monthly)  
 
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Calendar 
The company calendar will list important dates and events that will be going out throughout 
the month the goal is to have a small team around 2-3 people who create the calendar so 
that employees will remember important dates (October) 
Templates 
The HR department will provide different templates for the company when it comes to 
Schedules  
 
Ben Nass  
Employee performance review: 
We can create a sheet on google docs to print. The form should include employee name, Employee’s 
position, Reviewers title, date, and period of review. Employee’s will be evaluated on attendance, 
punctuality, dress compliance, employee purchases, personal evaluation, completed log, completion 
of assigned projects, Teamwork/Communication, and ability to meet deadlines. We should have the 
chiefs write employee reviews for their departments on the last school day of every month. 
(Monthly) 
 
Letter of Reprimand or Commendation:  
We will format a letter for both reprimand or appreciation for employees, if an employee or chief 
would like to write a letter of appreciation they will have access to both of those letter on google 
classroom. They can then print the letter from google classroom and put a finished letter in the class 
mailbox, employees have the option to put their name on the letter or not if they choose to stay 
anonymous. (November) 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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SWOT Analysis 
 
Strengths: Each of us brings our own unique energy while still being positive. Ben will be a good mood 
boost and will keep everyone centered because he is typically more laid back on average than other 
members. We also have great assets with Austin and Chris because they both have managerial 
experience which will help be authoritative with the class and keeping things controlled. That being 
said, along with our enthusiastic, and very well organized CAO April Kochman, we can be a solid 
foundation for this company. 
 
Weaknesses: As a group, we tend to get off task and talk about things that are not related to business 
but with April as our chief, she has and continued to keep us on the right track. We are also at a risk 
internally with our lack of knowledge with this department specifically. None of us have worked in a 
designated Human Resources department before nor have we been in VEI. 
 
Opportunities: Since no one in this firm has ever run a Human Resources department for a virtual 
class, we can build this department the way we want. We also have so many resources available in all 
of the other VEI firms in the nation.  
 
Threats: There are so many HR departments out there it may be hard for us to differentiate ourselves 
as different from the other ones. It is hard to beat out other human resources departments because 
none of us have had specific training for working in such a department where other school may offer 
something like that. 
 
 
 

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