IWMW 2019 Speaker Handbook (V 1.0)

IWMW – the annual Institutional Web Management Workshop
IWMW 2019:
Speaker Handbook
IWMW 2019, University of Greenwich, 25 -27 June 2019
Authors: Brian Kelly and Claire Gibbons
Editor: Brian Kelly
Published: 18 June 2019
Version: 1.02
Keywords: IWMW 2019, speaker, handbook, guidelines
This document provides advice and support for speakers and workshop
facilitators at the IWMW 2019 event, which will be held at the University of
Greenwich on 25-27 June 2019.
IWMW 2019 Speaker Handbook
Table of Contents
About the IWMW event 1
Overview 1
Background 1
Audience profile 2
Key themes for IWMW 2019 2
IWMW event planning 2
Previous IWMW events 3
Speakers at previous IWMW event 3
Event co-chairs 4
Event advisory group 4
Future IWMW events 4
IWMW 2019 sponsors 4
Before the event: planning your talk/workshop 5
All speakers 5
Plenary speakers 6
Workshop facilitators 6
About the “Speaker Buddy Scheme” 7
At the event 8
Be a delegate 8
Relax and enjoy! 8
Get people together 8
Visit the exhibition and chat with the sponsors 8
Notes for plenary speakers 8
Notes for workshop facilitators and lean coffee moderators 10
After the Event 11
Evaluation of the talks 11
Stay in touch 11
Spread the word 11
Appendix 1: Plenary sessions 12
Plenary session 1: Tuesday 25 June, 13.45-15.30 12
Plenary session 2: Tuesday 25 June, 16.00-17.30 12
Plenary session 3: Wednesday 26 June, 09.00-10.30 13
Plenary session 6: Thursday 27 June from 09.00-10.30 14
Plenary session 7: Thursday 27 June, 11.15-12.15 14
About the panel sessions 14
Appendix 3: Parallel sessions 15
New to IWMW 2019: lean coffee sessions (Wednesday 26 June, 15.30-16.25) 15
New to IWMW 2019: vendor-led and staff development sessions (Wednesday 26 June, 15.30-
16.25) 15
Changed at IWMW 2019: workshop sessions (Wednesday 26 June, 16.30-17.30) 15
Appendix 4: Speaker profiles 16
Appendix 5: Session chairs 16
Appendix 6: Venue information 17
The Dreadnought, Stockwell Street and Stephen Lawrence Buildings 17
Registration and refreshments 17
Social events 17
Copyright information
The document is copyright UK Web Focus Ltd. It is available under a Creative Commons
attribution (CC-BY) licence, except for images.
About this document

This document provides background information and guidelines for speakers and facilitators
of parallel workshop sessions at the IWMW 2019 event. It is provided in advance of the
event to assist speakers in their preparations for the event.
This document is available at https://iwmw.org/iwmw2019/speaker-handbook/
Publication summary
Version 1.02 was published on 18 June 2019.
Authors
The authors of this document are Brian Kelly, the founder of the IWMW event series and
co-chair of the IWMW 2019 event and Claire Gibbons, an independent consultant and co-
chair of the IWMW 2019 event.
Acknowledgements are given to Lauren Tormey and Kat Husbands for their comments.
Target audience
This document is aimed at speakers and facilitators of workshop sessions at IWMW 2019.
The handbook provides practical information to help you prepare for your visit to Greenwich,
and guidelines on what we expect from our speakers and facilitators, so that both presenters
and the audience get the very best from each session.
IWMW 2019 sponsors

The IWMW 2019 sponsors are Terminalfour; Siteimprove; Squiz; Manifesto/Acquia; Silktide,
Little Forest; Click4Assistance; Kentico, Zengenti; Recite Me, Headscape and Boagworld.
In case of emergencies
In case of emergencies (e.g. at the last minute you are not able to attend the event) please
contact 07789 810423 or 07967 829321. Alternatively Twitter users should follow
@briankelly, @PlanetClaire or @iwmw and send a DM.
Event information
Event name: Institutional Web Management Workshop (IWMW) 2019

Date: 25 - 27 June 2019
Venue: University of Greenwich, London, England
Event chairs: Brian Kelly and Claire Gibbons
Event website: http://iwmw.org/iwmw2019/
Contact emails: Brian Kelly: ukwebfocus@gmail.com
Claire Gibbons: planetclairegibbons@googlemail.com
Emergency contacts nos. 07789 810423

About the IWMW event
Overview
IWMW, the annual Institutional Web Management Workshop, is the ‘must attend’ conference
for web and digital professionals across the UK Higher Education sector who have an
interest in a wide range of topics, including digital transformation, website/digital governance,
university strategy, digital strategy, UX, design, development, user-journeys and tasks, team
management, leadership, content, measurement and analytics, change management,
student recruitment and retention and communications.
Background
IWMW was launched in July 1997 to help institutional web managers keep up to date with
developments in web technologies and learn from peers at other UK higher educational
institutions on emerging best practices for managing large scale web services.
The event continues to support the institutional web management community, although, 22
years later, the focus has widened to embrace the range of digital channels used to support
institutional activities. However, the key characteristics of the event continue:
• Active participation: The event is described as a 'workshop'. As well as the plenary

talks (which provide a shared experience for delegates) there are parallel workshops
sessions which provide opportunities for delegates to actively participate.
• The event theme and programme: The theme and programme are developed by
the IWMW 2019 co-chairs and the advisory group, with the event theme providing a
focus for the event: the theme for IWMW 2019 is “Times They Are A-Changin’”.
• In the community …: IWMW events are hosted at higher educational institutions
across the country, with only three institutions (the universities of Bath, Kent and
York) having hosted the event on more than once occasion.
• For the community: The event advisory group, drawn from the web community,
provides input into the event planning so that IWMW events address the key
challenges the community are facing.
• Event sponsorship: In order that the event continues to support a thriving
community of practice we need to ensure the event is sustainable. Since the
cessation of Jisc funding in 2013, the event sponsors have been invaluable in
providing financial support and contributions to the event programme.
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Audience profile
IWMW attracts core members of web and digital teams such as designers, content creators,
UX designers, developers, information architects and managers. In recent years the
audience profile has broadened to include policy makers and senior managers responsible
for facilitating organisational change around digital transformation and innovation.
Key themes for IWMW 2019

The web has changed beyond recognition over the last decade, and so has the role of the
institutional web team and the professionals within it. With innovative technologies and
channels of communication emerging at a rapid rate, we’ve grown from mainly technical
teams of web editors and programmers/developers into multidisciplinary digital professionals
in a unique position to drive excellent user experiences and nurture our institutions’ digital
footprints. Our work is no longer purely operational, but strategic, agile and responsive.
However, there’s still a long way to go. Our time and resources are often stretched, and
senior management and stakeholders may be unsure how the web and associated digital
channels, can help the institution reach its aims and objectives.
In addition to challenges in keeping up-to-date with technical developments, supporting

multi-channel digital environments and changing user expectations we also face the
implications of changes to funding for higher education and continued Brexit uncertainties.
Such factors can result in members of institutional web and digital teams having to deal with
stressful situations. The collaborative culture of IWMW events is intended to reassure
delegates that they are not alone, with the sharing culture of the event encouraging sharing
of the challenges we all face and possible solutions to such problems.
The “IWMW 2019: Times They Are A-Changin!’” event will explore the challenges we face,
provide a forum for sharing solutions and approaches – as well as providing opportunities for
delegates to relax and have fun!
IWMW event planning

Since its revival in 2014 the IWMW event has been delivered by Brian Kelly, UK Web Focus
Ltd., in conjunction with, in 2014, Jisc Netskills and from 2015 the host institution (Edge Hill
University for IWMW 2015; Liverpool John Moores University for IWMW 2016; the University
of Kent for IWMW 2017 and the University of York for IWMW 2018). The IWMW 2019 event
is being organised jointly with the University of Greenwich.
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Previous IWMW events

The venue, dates and locations of the 23 IWMW events are given below:
Event Location Date

IWMW 1997 King’s College London 16-17 July 1997
IWMW 1998 University of Newcastle 15-17 Sept 1998
IWMW 1999 Goldsmith College 7-9 Sept 1999
IWMW 2000 University of Bath 6-8 Sept 2000
IWMW 2001 Queen’s University Belfast 25-27 June 2001
IWMW 2002 University of Strathclyde 18-20 June 2002
IWMW 2003 University of Kent 11-13 June 2003
IWMW 2004 University of Birmingham 27-29 July 2004
IWMW 2005 University of Manchester 6-8 July 2005
IWMW 2006 University of Bath 14-16 June 2006
IWMW 2007 University of York 16-18 July 2007
IWMW 2008 University of Aberdeen 22-24 July 2008
IWMW 2009 University of Essex 28-30 July 2009
IWMW 2010 University of Sheffield 12-14 July 2010
IWMW 2011 University of Reading 26-27 July 2011
IWMW 2012 University of Edinburgh 18-20 June 2012
IWMW 2013 University of Bath 26-28 June 2013
IWMW 2014 Northumbria University 16-18 July 2014
IWMW 2015 Edge Hill University 27-29 July 2015 Figure 1: Location of IWMW evens
IWMW 2016 Liverpool John Moores 21-23 July 2016
IWMW 2017 University of Kent 11-13 July 2017
IWMW 2018 University of York 11-13 July 2018
IWMW 2019 University of Greenwich 25-27 June 2019
The first event, IWMW 1997, attracted 95 delegates. The most recent event, IWMW 2018,
attracted 146 delegates. The most popular IWMW event was held in 2009, when 197
delegates attended the event. The IWMW 2018 event, held at the University of York,
attracted 146 delegates.
Speakers at previous IWMW event

This year there are 40 speakers and facilitators, compared with 36 last year. Since it was
launched in 1997 IWMW events have attracted:
• 700 speakers (summing the numbers of speakers and facilitators for each year).
• 412 individuals who have spoken at events over the past 23 years.
3
Event co-chairs
Since IWMW 2017 the event has been co-chaired by Brian Kelly and Claire Gibbons. Brian
was the founder of the event and ensured it continued after Jisc funding ceased in 2013.
The co-chair was subsequently appointed to support the long-term sustainability of the
event; to share the workload and to benefit from the additional areas of expertise and
interests Claire provides.
Event advisory group

Recent IWMW events have benefitted from an advisory group which has responsibilities for
advising on content and format of the event; encouraging submissions and promoting the
event. Members of the advisory group also help support the delivery of the event.
The members of the IWMW 2019 advisory group are:
• Brian Kelly, independent consultant • Claire Gibbons, independent consultant

• Gareth Edwards, University of Greenwich • Keith McDonald, University of Greenwich
• Jessica Crighton, University of Greenwich • Kat Husbands, University of Glasgow
• Lauren Tormey, University of Edinburgh • Gemma Wilks, University of Nottingham
• Nicola Parry, University of Swansea • Willow Colios, Leeds Trinity University
• Rob Ryder-Richardson, University of Dundee
Further information is available at <https://iwmw.org/iwmw2019/advisory-group/>.
Future IWMW events

Interested in hosting an IWMW event? Feel free to talk to members of the IWMW 2019
advisory group to get a feeling for what the event planning entails, and the local University of
Greenwich team in particular.
Brian Kelly and Claire Gibbons make the final decision, supported by the IWMW Oversight
Group. The key criteria for making the decision includes costs; conference facilities; support
from the local web/digital team; administrative support and any special features which can
be provided. We are particularly looking for a venue to host IWMW 2021, when the event will
celebrate its 25th anniversary!
IWMW 2019 sponsors

Many thanks to the sponsors of the IWMW 2019 event who ensure the event is financially
sustainable and offers high quality social events and activities.
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Before the event: planning your

talk/workshop
All speakers
IT requirements
You will have been asked to provide details of any IT or other equipment you will need for
your session. We will contact you before the event to reconfirm, in case anything has
changed since you submitted your proposal.
Signature needed for external speakers
Speakers should read the University of Greenwich “Code Of Practice For The Booking And
Conduct Of Events Held On University Premises” – see
<https://docs.gre.ac.uk/rep/vco/code-of-practice-for-the-booking-and-conduct-of-events>. A
signed copy of the form will be provided which should be returned to the email address
webteam@gre.ac.uk with the subject “IWMW 2019: Completed form your name”.
Key takeaways
We want each delegate to get as much out of every session they attend as possible. Being
clear about your session goals, and sharing these with the audience, will give a clear focus
to your slot and help focus the minds of those in attendance. These could be as specific (for
example, delegates will hear about SEO developments) or as broad as you see fit (for
example, delegates will leave thinking differently about agile design), as, after all, everyone
is different, learns differently, and will see value in different parts of your session.
Use of Twitter during sessions
The Twitter hashtag for the event is #IWMW19. In addition, each session has its own
hashtag (#P1 – #P13) for the plenary talks; #A1-#A11 for the workshop sessions and #B1-
#B3 for the vendor-led and staff development sessions. This means that tweets for a specific
talk/workshop can be easily identified.
We recommend including your session hashtag in your introduction slide.
After the event has finished archives of the tweets will be published. See the archives of the
IWMW 2018 event hosted on Wakelet (http://bit.ly/iwmw18-twitter-summary).
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Plenary speakers
The plenary sessions and chairs
Each day is split into plenary sessions chaired by a member of the advisory group. Their job
is to keep speakers to time and facilitate questions. Your session chair will contact you
before the event to introduce themselves and the other speakers in your session.
Your slides
Speakers are asked to provide their slides in advance of the event (speakers will be emailed
further information) so that the slides can be uploaded to the Slideshare slide repository.
We aim to upload slides to the Slideshare slide repository service in order to:
• maximise the audience for the slides

• make it easier for delegates to make notes of the talk
• enhance the accessibility of the talk
• raise the profile of the speaker and the profile of the event
We appreciate that you may wish to tweak your slides during the event, to reflect issues
raised and ensure your content is fresh. If you do wish to make last-minute changes, please
send us your updated slides ASAP and we will upload the latest version after your talk.
Incorporating the theme
Your talk should ideally refer to this year’s theme Times They Are a-Changin’.
Workshop facilitators
Workshop timings
Your workshop lasts for 1 hour and will take place from 16.30 to 17.30 on Wednesday 26
June. Please finish on time so delegates have time to return to their accommodation before
the evening’s social event.
Gauging your attendees’ knowledge
Delegates have chosen to attend your session so should have an interest in the topic. Their
interest may reflect in-depth knowledge of the subject, which they want to expand, or the
topic may be an area they wish to know more about. It can therefore be useful to ask
delegates to summarise their expertise and what they hope to gain from the session to help
ensure there is a shared understanding of the audience's knowledge and interests.
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Providing audience interaction in a session
The parallel sessions are intended to be interactive and to allow participants to ask
questions, challenge assumptions, provide feedback, etc. Note that at recent IWMW events
one criticism (for a small number of parallel sessions) has been when the facilitator has
treated the session as an opportunity to give a long talk!
You can try a number of approaches for audience engagement and interaction:
• Ask delegate to provide introductions and summarise interests in the session.

• Small group activities, possibly followed by report backs.
• Ask delegates to summarise what they’ve gained from the session, what they may do
differently or recommendations they may make to their colleagues.
Note at the IWMW 2019 event we hope to make use of the Sli.do online polling/feedback
system. If use of such a system in your talk is of interest, please get in touch with Brian Kelly
(email ukwebfocus@gmail.com) as soon as possible.
If you would like to discuss your workshop feel free to contact Brian Kelly or Claire Gibbons.
Contacting your attendees
You may wish to contact attendees of your workshop session in advance of the session.
However, due to GDPR regulations, we are not available to divulge personal information,
including email addresses. If you do wish to contact your workshop attendees, please email
your message to Brian Kelly, who will forward it to the attendees. Note we will be able to tell
you the expected number of participants at your workshop session in advance.
Your slides
Please upload your slides and any other resources to the PC in your workshop room in
advance of your session - you can do this in the coffee break before the session.
About the “Speaker Buddy Scheme”

The speaker buddy scheme gives you the opportunity to receive feedback and support when
you are preparing your talk or workshop session. If you would like to discuss your talk,
please initially contact your session chair (see Appendix 1: Session Summaries) or one of
the co-chairs (Brian Kelly or Claire Gibbons).
We also encourage speakers to test their talk before the event; for example, giving the
presentation at your local institution or region or having a ‘dry run-though’ with colleagues.
7
At the event
Be a delegate
All speakers and facilitators are welcome to take full part in the event and attend all of the
other sessions, just as the other delegates will be. Make the most of the breaks and take the
opportunity to chat to others to enhance your own learning and networks.
Relax and enjoy!

IWMW attendees are a friendly bunch who are there to learn from each other and share their
experiences. The audience is very much ‘on your side’ and will be facing similar professional
opportunities and challenges to you. Enjoy your time in the spotlight and make the most of
being with friends and peers who are looking forward to hearing from you about your work.
Get people together

You may find that you get many questions after your talk or workshop. Feel free to set up an
impromptu get-together for anyone who may like to pick your brains a bit more, to share the
information with people all at the same time. There are plenty of breaks and ‘downtime’ in
which this can happen. You can announce your impromptu session and let Brian or Claire
know and we can announce it at the start of one of the sessions.
Visit the exhibition and chat with the sponsors

This year we are once again providing an exhibition which is located in the Dreadnought
Building. The exhibition, which features stands provided by the event sponsors, provides an
ideal opportunity to speak to vendors and consultants about the challenges you face in your
job – you may find that they can offer some solutions!
We’d encourage you to chat with the sponsors not only at the exhibition but also during the
social event and at other times. The sponsors help to provide financial stability for the event
as well as ensuring we can provide high quality social events and activities!
Notes for plenary speakers

Uploading slides to the speaker's PC
Since the event organisers will not know if you update your slides, you should not assume
that the latest version is available on the speaker's PC. Please have a copy of your slides on
a memory stick and copy these to the speaker’s PC during the break before your session.
8
Live-streaming and recording of talks
Once again, we will live-stream plenary talks for those who aren't able to attend. However,
we appreciate that speakers may not wish to be live-streamed or for a recording of their talk
to be published, due to nervousness or unwillingness to share sensitive information. If this is
the case, we will not to live-stream or publish recordings of the talks.
Live tweeting of plenary talks
In addition to providing the live video streaming service the event amplification team will also
provide live tweeting for the plenary talks from the @iwmwlive Twitter account.
Sketchnotes of the plenary talks
Since IWMW 2012 Kevin Mears, University of South Wales has published his sketchnotes of
the plenary talks – see <https://www.mearso.co.uk/sketchnotes/iwmw18/> for last year’s
examples. We will be repeating the tradition at this year’s event.
Venue
The plenary talks take

place in the main lecture
theatre in the Stockwell
Street Building (Room
LT003) which has a
capacity of 320.
The Stockwell Street

Building is home to the
library, lecture theatres,
Figure 2: Lecture theatre, Stockwell Street building
TV and design studios
and a gallery. For details of the room facilities see <http://bit.ly/iwmw19-lecture-theatre>.
Figure 3: Entrance to the Stockwell Street building
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Notes for workshop facilitators and lean coffee moderators

Set up your workshop room
If you are facilitating a workshop, please ensure that you find out the location of the seminar
room when you arrive at the event.
You should also upload your slides and any other resources in advance of your workshop:
ideally during the coffee break before the parallel sessions.
Please finish on time!
After the first set of parallel sessions there will only be 5 minutes available to move to the
rooms used for the workshop sessions.
After the workshops finish delegates will probably wish to return to their accommodation
before setting off for the river cruise. We wouldn’t want anyone to be late for the river
cruise and dinner!
Venue
The parallel workshop sessions will take place in seminar rooms in the Stephen Lawrence
Building. The rooms (G1L001-2, G1L006-7, G1L009-011 and G1L103-5) have a capacity of
between 20 and 40.
Details of the seminar rooms are available at <https://www.gre.ac.uk/it-and-

library/sbl/classrooms/gm/sl/slnnn> where nnn should be replaced by the room number e.g.
<https://www.gre.ac.uk/it-and-library/sbl/classrooms/gm/sl/sl006>.
A typical seminar room (SL009) contains the following equipment:
Summary of Room Facilities (SL009)

Type: Fixed Teaching Podium Display type: Projection
BYOD support: No Aspect ratio: 4:3
Sound: Stereo PC: Networked PC
Microphone: None Laptop connections: VGA Connector +
Analogue Audio
The room details for the parallel sessions will be given on the IWMW 2019 website at
<https://iwmw.org/iwmw2019/venue/>. Please check the detailed information for the room
used for your session and contact the event organisers if you have any questions.
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After the Event

Evaluation of the talks
We ask all delegates (including speakers and facilitators) to fill in an event evaluation form.
Once the results have been collated and processed, we will send you a summary of
feedback for your session, including the numerical rating (based on a score of 1 [poor] to 5
[excellent]) and details of any comments on the session.
We will publish a blog post based on

the overall feedback for the event,
which may include details of the three
highest ranked sessions. We will not
publicly disclose feedback on
individual speakers which we feel
they may not want others to see.
A summary of the evaluation of the

IWMW 2018 event has been
published on the IWMW blog: see Figure 4: Evaluation rating for IWMW 2018
<https://iwmw.org/blog/category/iwmw18-evaluation/>. As can be seen from Figure 4 we
hosted highly rated speakers at last year’s IWMW event!
Stay in touch
We encourage attendees to continue the conversations, sharing and learning after the event
and everyone is back at work and bogged down by the day job! If you haven’t already, sign
up to the HE-Digital Slack Channel (see details at https://iwmw.org/slack/). IWMW is for the
year, not just the three days in June!
Spread the word

We are sure you will have a great time at IWMW 2019 and find the event engaging, positive
and one that gives a boost to your enthusiasm for your work and specialised subject. We
encourage you to tell others about the event, and the HE Digital community, so that more
people can get involved with IWMW next year and help continue the event into its 24th year.
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Appendix 1: Plenary sessions

Plenary session 1: Tuesday 25 June, 13.45-15.30
The chair for the first session is Brian Kelly, the IWMW founder and IWMW 2019 co-chair.
The session theme is “Changing Times Across the Institution, the Sector … and for Future
Audiences”. Following the event welcome there are three plenary talks:
• Martyn Edwards, Swansea University will give the opening talk on “Collective Genius
– How to Nurture a Sustainable Creative Culture”. The hashtag for this talk is #P1.
• Paul Jackson, BBC Design & Engineering will then give a talk on “Deceptively Simple
– Designing a Voice Experience for an Audience that is Still Learning to Speak”. The
Twitter hashtag is #P2.
• Ayala Gordon, University of Southampton will conclude the session with a talk on
“Your Big Digital Transformation Project Has Been Approved, Now What?”. The
The session will be followed by a coffee break.
Plenary session 2: Tuesday 25 June, 16.00-17.30

The theme of the session is “IWMW is A-Changin’”. The session chair is Claire Gibbons.
Claire, the IWMW 2019 co-chair, will give her welcome to the event and summarise changes
to this year’s event. The first plenary talk is:
• Gareth Edwards, University of Greenwich will give a talk on “No, You Don’t Need a
Website!”. The Twitter hashtag is #P4
After this talk Claire will introduce a series of short talks. The talks last for about 10-15
minutes and typically provide a technical focus. The short talks are:
• Chris Gutteridge, University of Southampton will give a short talk on “Web 101”. The
Twitter hashtag is #ST1.
• Chris Lockhart, University of Southampton will give a short talk on “Tales of
Overcoming Bad Data, Well-Meaning Bosses and Users’ Barefaced Lies”. The
Twitter hashtag is #ST2.
• Peter Edwards, University of Leeds will give a short talk on “Putting All Your Eggs in
One Basket”. The Twitter hashtag is #ST3.
• Marianne Kay, University of Leeds will give a short talk on “The State of Web Content
Management 2019”. The Twitter hashtag is #ST4.
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Plenary session 3: Wednesday 26 June, 09.00-10.30

This session features a panel on “Institutional Perspectives on Changing Times”. The
session chair is Kat Husbands, University of Glasgow. There are two plenary talks:
• Rob Fowles & Peter Briers, University of Derby will open the session with a talk on
“What we Learnt from Rebuilding the University of Derby Website in 10 Months”. The
• Pamela Agar, St Georges, University of London will then give a talk on “Connecting
Your Content: How to Save Time and Improve Content Quality through Structured
Content and Taxonomy”. The Twitter hashtag is #P6.
After these plenaries the lightning talks will take place. The Twitter hashtag for the lightning
talks is #LT1 to #LTn, where n is the number of lightning talks.

The theme of the session is “A Constant in Changing Times: Users!”. The session chair is
Rob Ryder-Richardson, University of Dundee. There are two plenary talks:
• Kat Husbands, University of Glasgow will give a talk on “Grassroots & Guerrillas: The
Beginnings of a UX Revolution”. The Twitter hashtag is #P7.
• Oliver Emberton, Silktide will give a talk on “So You Think You Know Accessibility”.
The Twitter hashtag is #P8.
The session will be followed by lunch.

The theme of the session is “Beyond The Institution”. The session chair is Mike McConnell,
University of Aberdeen. There is one plenary talk followed by a panel in this session:
• Alan Dargan, Terminalfour will give a talk on “How to train your content- so it doesn't
slow you down...”. The Twitter hashtag is #P9.
• Event sponsors and others will take part in a panel session on “Supporting
Institutions in Changing Times”. The Twitter hashtag is #P10.
The session will be followed by a coffee break and the lean coffee and vendor-led and staff
development workshop sessions.
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Plenary session 6: Thursday 27 June from 09.00-10.30

The session chair is Lauren Tormey, University of Edinburgh. The theme of the session is
“Delivering Digital”. Following announcements there will be two plenary talks:
• Paul Walk, Antleaf will give a talk on “Static Site Generators - Developing Websites in
Low-resource Condition”. The Twitter hashtag is #P11.
• Anna Radley, University of Greenwich will give a talk on “Developing Communities of
Practice”. The Twitter hashtag is #P12. Note this talk will not be streamed.
After these two plenaries a panel session will take place:
• Members of the University of Greenwich digital teams will then invite the audience to
“Ask Us Anything!”. This session is chaired by Keith McDonald, University of
Greenwich. The Twitter hashtag is #P13. Note this session will not be streamed.
Plenary session 7: Thursday 27 June, 11.15-12.15

The theme of the session is “Strategic Thinking”. The session chair is Andrew Millar,
University of Dundee. There is one plenary talk scheduled followed by a review of the event
and an outline of plans for future events:
• Jonathan Trout, University of Edinburgh will give a talk on “How to Turn a Web
Strategy into Web Services”. The Twitter hashtag is #P14.
• Brian Kelly and Claire Gibbons will conclude the event by “Looking to the Future”.
The Twitter hashtag is #P15.
The IWMW 2019 event is scheduled to finish at 12.15.
About the panel sessions

The event features two panel sessions:
• “Supporting Institutions in Changing Times”. (#P10) chaired by Mike McConnell,

University of Aberdeen
• “Ask Us Anything!” (#P13) chaired by Keith McDonald, University of Greenwich.
The session chairs are liaising with the panellists on the format of these sessions.
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Appendix 3: Parallel sessions

New to IWMW 2019: lean coffee sessions
(Wed. 26 June, 15.30-16.25)
Another innovation this year is the Lean Coffee sessions which provide an opportunity for
structured but informal chats with delegates about the topics you’re most interested in.
In the session, you’ll work with each other to set an agenda for a group discussion. We will
have a few different rooms divided by topics for discussion. Delegates will pick a room based
on a topic they are interested in talking about.
Once everyone has chosen a room, the discussion is conducted as follows:
1. Everyone in each room thinks of a few things they would like to discuss around the
topic and writes each idea on a post-it note.
2. The group reviews each idea, working to group together similar topics, clarify an
unclear post-its and de-duplicate.
3. Everyone gets to vote on the ideas they would like to discuss most.
4. The top prioritised item gets 5 minutes discussion.
5. At the end of each 5-minute segment, the group votes whether to stay with the
current topic or move to the next-most popular topic.
For further information see the Lean Coffee website at <http://leancoffee.org/> or the Lean
Coffee Facilitator’s Guide at <https://medium.com/agile-outside-the-box>.
Details of the topics for lean coffee sessions and room allocations will be published on the
IWMW blog - see <https://iwmw.org/blog/>.
New to IWMW 2019: vendor-led and staff development sessions

(Wed. 26 June, 15.30-16.25)
The vendor-led and staff development sessions will be held in parallel with the lean coffee
sessions. Details are given at <https://iwmw.org/iwmw2019/talks/additional-workshops/>.
Changed at IWMW 2019: workshop sessions

(Wed. 26 June, 16.30-17.30)
Workshop sessions immediately follow the lean coffee sessions and will be held in the same
seminar rooms. Unlike recent years, at IWMW 2019 the workshop sessions will last for an
hour. Details are given at <https://iwmw.org/iwmw2019/talks/workshops/>.
15
Appendix 4: Speaker profiles

At the time of writing there are 40 plenary speakers / facilitators. We expect a few more to
participate, which will mean this year’s event will host the largest number of speakers.
The following information for the plenary talks (including short talks) is available:
• 25 plenary speakers (including panel session and short talks) of which 20 are male
and 5 female.
• At least 15 speakers are speaking at an IWMW event for the first time and at least 9
are attending an IWMW for the first time.
• 15 are from UK universities and 10 work for a commercial company or are
independent consultants.
For the workshop sessions:
• 19 facilitators of parallel workshop sessions of which 14 are male and 5 female.

• At least 10 facilitators are facilitating at an IWMW event for the first time and at least
8 are attending an IWMW for the first time.
• 7 are from UK universities and 11 work for a commercial company or are
independent consultants.
This information is also available at <http://iwmw.org/iwmw2019/speakers/>
Appendix 5: Session chairs

The session chairs are responsible for introducing speakers, timekeeping and facilitating
questions. They will contact speakers
before the event to address any
questions.
A slide containing the title of talks,

speaker details, session hashtag and a
reminder about the live streaming of the
talks will be displayed at the start of
each session.
The names of the session chairs are

given in Appendix 1. Figure 5: Slides used at start of sessions
16
Appendix 6: Venue information

The Dreadnought, Stockwell Street and Stephen Lawrence Buildings
The IWMW 2019 event will be held in three locations:
(1) registration, lunch and coffee breaks taking place in the Dreadnought Building;
(2) plenary sessions will take place in lecture theatre 003 on the ground floor of the
Stockwell Street Building (which hosts the main library)
(3) parallel workshop and lean coffee sessions will take place in the Stephen Lawrence
building.
The three locations are near to each other.
Registration and refreshments

Event registration will take place in the Dreadnought Building, which will also be used for
lunch on day 2 and refreshments.
Figure 6: The Dreadnought Building
Social events
Tuesday evening: Barbecue on the Dreadnought Building lawns, starting with welcome
drinks at 19.00. This should provide time for delegates to check in at the Daniel Defoe halls
of residence before returning for the barbecue. After the barbecue there are many good
pubs nearby and sights such as the Cutty Sark.
Wednesday evening: dinner and river cruise. Meet at the Greenwich Pier at 19.00 for a
19.15 departure. The boat is scheduled to return at 22.45.
17

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IWMW – the annual Institutional Web Management Workshop

Authors: Brian Kelly and Claire Gibbons

Editor: Brian Kelly

Published: 18 June 2019

Keywords: IWMW 2019, speaker, handbook, guidelines

About this document

This document is available at https://iwmw.org/iwmw2019/speaker-handbook/

IWMW 2019 sponsors

Event name: Institutional Web Management Workshop (IWMW) 2019

IWMW 2019 Speaker Handbook

• Active participation: The event is described as a 'workshop'. As well as the plenary

Key themes for IWMW 2019

In addition to challenges in keeping up-to-date with technical developments, supporting

IWMW event planning

Previous IWMW events

Event Location Date

Speakers at previous IWMW event

Event advisory group

The members of the IWMW 2019 advisory group are:

• Brian Kelly, independent consultant • Claire Gibbons, independent consultant

Further information is available at <https://iwmw.org/iwmw2019/advisory-group/>.

Future IWMW events

IWMW 2019 sponsors

Before the event: planning your

Signature needed for external speakers

Use of Twitter during sessions

We recommend including your session hashtag in your introduction slide.

• maximise the audience for the slides

Incorporating the theme

Gauging your attendees’ knowledge

Providing audience interaction in a session

• Ask delegate to provide introductions and summarise interests in the session.

Contacting your attendees

About the “Speaker Buddy Scheme”

Relax and enjoy!

Get people together

Visit the exhibition and chat with the sponsors

Notes for plenary speakers

Live-streaming and recording of talks

Live tweeting of plenary talks

Sketchnotes of the plenary talks

The plenary talks take

The Stockwell Street

Figure 3: Entrance to the Stockwell Street building

Notes for workshop facilitators and lean coffee moderators

Please finish on time!

Details of the seminar rooms are available at <https://www.gre.ac.uk/it-and-

A typical seminar room (SL009) contains the following equipment:

Summary of Room Facilities (SL009)

After the Event

We will publish a blog post based on

A summary of the evaluation of the

Spread the word

Appendix 1: Plenary sessions

The session will be followed by a coffee break.

Plenary session 2: Tuesday 25 June, 16.00-17.30

Plenary session 3: Wednesday 26 June, 09.00-10.30

The session will be followed by a coffee break.