[Name of Sender]

[Address of Sender]
[City, State, Zip code]

[Date]

[Name of Receiver]
[Position or Role]
[Name of Company]
[Address of Company]
[City, State, Zip code]

Dear [Name of Receiver],

This letter is written in connection to the issue I have with a product that I brought from your store.

On [date of purchase], I went to [name of store] in [location of store] to buy a [name of product]. I was
going to use it for [name of purpose] on [event or date]. That day, I went to try out the [name of the
product], plugged it and turned it on. At first, it worked just fine, but a couple of minutes later, it suddenly
stopped working and wouldn’t turn on anymore.

With what happened, I am writing to inform you of this incident and recommend that [insert
recommendations and suggestions]. Your immediate action towards my request will be very much
appreciated.

Thank you for taking time to read my letter.

Regards,

[Signature]
[Name of Sender]