Menjawab Telepon

 Good morning/Good evening/Good afternoon, Daniel is here…

 Good morning/Good evening/Good afternoon, Vina speaking…
 Good morning/Good evening/Good afternoon, what can I do for you?
 Hello, this is Andina.

Bertanya Siapa yang Menelepon

 May I ask who’s calling, please?
 I am sorry, could I please know your name?

Menawarkan Bantuan
 What can I do for you, sir?
 What do you need?
 Would you like to explain what you want to do?

Memperkenalkan Diri
 Hello, this is Adina Rizky from Karya Lestari company.
 Hello, this is Rizky speaking. I need to..

Meminta Berbicara dengan Seseorang

 Could you please put me through Hanif Daniela?
 I would like to speak to Hanif Daniela, could you please help me?
 May I speak with Hanif Daniela, please?

Meminta Seseorang Untuk Menunggu Sebentar

 Could you please hold the line for a moment?
 Just wait for a moment, please.
 Please hold for a few seconds while I am transferring you.
 Hello sir, please hold..
 One moment, please!
 Well, I will put you through soon.

Ada Masalah
 Could you please repeat that?
 I am not able to hear you well. Could you please speak up a little, sir?
 I am sorry, I have tried to get you through for several times, but the connection is always
unavailable.
 I am sorry, I have contacted Mr. Pradiga, but there is no reply.
 I couldn’t find Mr. Pradiga, maybe he is out of office right now.

Memotong Pembicaraan
 Please, allow me to make a point first.
 May I give you a chance to talk for a second?
 I’m sorry, may I interrupt you?

Mengkoneksikan Telepon dengan Seseorang

 Well. I will connect you now.
 Hold on, I am connecting you.
 I am putting you through, wait for a moment please..
 One moment, please. I will see first whether Mr. Pradiga is available or not.

Meninggalkan Pesan
 May I take the message?
 Would you mind to leave a message for her/him?
 May I give a message?

Meminta Nomor Seseorang

 Could you please give me his/her number?
 May I get his/her number, please?