Pag-IBIG Fund Corporate Headquarters, Petron MegaPlaza 358 Sen. Gil Puyat Avenue, Makati City MEMORANDUM To ALL CONCERNED FROM THE OFFICER-IN-CHARGE, DEPUTY CHIEF EXECUTIVE OFFICER MEMBER SERVICES CLUSTER SUBJECT : PROCEDURE AND DOCUMENTS ON ISSUANCE OF Pag-IBIG CLEARANCE CERTIFICATE For standard and uniform implementation, the procedure and documents on Issuance of Pag-IBIG Clearance Certificate is hereby issued. The salient features of the procedure are as follows: 4. EVALUATE REQUEST FOR Pag-IBIG CLEARANCE CERTIFICATE 1.1 The Member Services | - Marketing and Sales — Member Services Branch (MSB) shall: = Check completeness and correctness of documents received from the Employer. * Verify if concerned employer has Pag-IBIG Employer's ID Number in the system. * Verify if with arrearages in remittance of membership savings (MS). * Verify if with pending legal case with the Fund through Updated Status of Enforcement Cases (USEC) in the intranet portal. * Prepare/generate the following documents: - Employer Verification Slip (HQP-PFF-171) - Letter to Employer re: Issuance of Pag-IBIG Clearance Certificate (HOP-PFF-172) (2 copies) - Pag-IBIG Clearance Certificate (HQP-PFF-118) (2 copies)/ Pag-IBIG Clearance Certificate (For Security Agency) (HQP-PFF119) (2 copies) 2. ISSUE Pag-IBIG CLEARANCE CERTIFICATE 2.1 The Member Services | — Marketing and Sales — Member Services Branch (MSB) shall: * Review Letter to Employer and Pag-IBIG Clearance Certificate against Employer Verification Slip and supporting documents. * Sign Letter to Employer and Pag-IBIG Clearance Certificate.On scheduled date of release, issue the following documents to Employer: - Letter to Employer re: Issuance of Pag-IBIG Clearance Certificate (copy 1) - Pag-IBIG Clearance Certificate (copy 1)/Pag-IBIG Clearance Certificate (For Security Agency) (copy 1) Forwards the following documents to Records Controller for safekeeping: - Employer Verification Slip - Letter to Employer re: Issuance of Pag-IBIG Clearance Certificate (copy 2) - Pag-IBIG Clearance Certificate (copy 2)/Pag-IBIG Clearance Certificate (For Security Agency) (copy 2) Supporting documents Attached are the following documents: 1. Employer Verification Slip (HQP-PFF-171) 2. Letter to Employer re: Issuance of Pag-IBIG Clearance Certificate (HOP-PFF-172) 3. Pag-IBIG Clearance Certificate (HQP-PFF-118) 4. Pag-IBIG Clearance Certificate (For Security Agency) (HQP-PFF119) These procedure and documents shall be used effective MAR 1 3 2017 Please be guided accordingly Makati City, MAR 03 2017 ALEXANDER HILARI ILAR Page 2 of 2Quality Management System Pag-IBIG Fund \ } PROCEDURE ON ISSUANCE OF Pag-IBIG CLEARANCE CERTIFICATE Document No. : HQP-PF-013 Effectivity Date : MARI 3 2U17 VersionNo. _: 01 Page : 10f9 VERSION HISTORY REVISION/S REASON/S To provide a standard procedure on : issuance of Pag-IBIG Clearance Certificate. ay HOME DEVELOPLCST | Copy MUTUAL FUND Note: This document is @ controlled copy issued fo pariular wag 03 207 recipients; repraduction of this controlled document's prohibited and renders the copy as unofficial, MASTER COPY Procedure on Document Control applies. Sb