Product & Service Description Worksheet

Business
Name Lenobe – Leave Nothing Behind

Lenobe serves as a retailer of daily eco-friendly consumer products to make their “no-
waste” life effortless. In next stage, Lenobe focuses on subscription box service as an
Product/ advanced step to promote the convenience for this “no-waste” life style
Service Idea

Lenobe put huge consideration on the convenience of our customers who are newly or
strongly adopter of “no waste” life style by making effort to gather all the “environment
Special friendly” products for online shopping, offline shopping and subscription box service
Benefits

Here, we take care and learn every customer need, demand for their necessities, their usage
by offering strong customer service and interaction for the ultimate goal of making the
Unique customer’s “eco-friendly” life effortless with the help of both human and technology.
Features

Depends heavily on the willingness of the customer. For instance, if one person has already
been touched by the viral environmental campaign, it is more likely he will try to adopt this
Limits and life style and look for a supplier/retailer of this field.
Liabilities

In first stage, goods are collected from different producer from the out skirt of HCM or in
other provinces as broad portfolio of product requires mass production to gain profit, this is
why out sourcing is the optimal choice at this stage
Production
Later on, when the operation has gained stable profit, the business may expand to producing
some signature products and so on

Normal delivery service often require massive plastic to wrap the goods for protection
because they operate on very large scale, delivering huge amount of goods can cause
Delivery damages. Therefore, our business will be in charge of delivering. To be more specific,
beside the back office segment, we also develop a team of shipper specialized in handling
such products and commit that the goods to be wrapped with paper only
The Suppliers are classified to different groups, for example: take away container, personal
hygiene, packaging, homecare. They are located on the out skirt of HCM and we are tightly
Suppliers binding together as an eco-system

We operate as a retail in daily eco-friendly consumer products. We gather these products for
customer convenience in both online and offline flat form. In the next stage, we offer
Product/ subscription box for monthly refill or quarterly refill of products which is chosen by
Service customers or recommended by internal team so that our beloved customer may pay less
Description attention to such affairs, let us take care of your repeatable routine and focus on other goals
of life