LH Cosmetics, Batangan Branch

Valencia City, 8709 Bukidnon

Purok 5, Inawaan, Batangan
Tel #: 828-5703
LHcosmetics_Batangan@gmail.com

Lolie Mae E. Arbues

Sales Agent,
LH Cosmetics, Batangan Branch
Purok 5, Inawaan
Valencia City, 8709 Bukidnon
larbues@gmail.com
Ref: LH cosmetics file #00144

March 06, 2019

Harold John N. Cabalgada

General Manager,
LH cosmetics, Main Branch
Purok 11, Poblacion
Valencia City, 8709 Bukidnon

Subject: Inquiry about the Price of New Arrivals of Concealer Makeup.

Dear Sir:

The LH cosmetics provides good quality of cosmetic products that is affordable and effective that
makes you feel more beautiful. We have dedication to make people happy through a high quality
and cheap products makes us feel good and interested.

We would like to inquire about the concealer makeup that is available in the main branch which is
LH cosmetics Poblacion branch based on your advertisement and we would like to know if what
would be the possible date of arrival of the concealer makeup we ordered.

Thank you for your time and your consideration. I look forward to hearing from you.

Sincerely,

LOLIE MAE E. ARBUES

Encl: Concealer Makeup to Purchase.

C.C. LH cosmetics, Poblacion.

PS: We want your product to be of the best quality.

 LH Cosmetics, Main Branch
Valencia City, 8709 Bukidnon
Purok 11, Poblacion
Tel #: 828-5703
LHcosmetics_Mainbranch@gmail.com

Harold John N. Cabalgada

General Manager, LH cosmetics Main Branch Valencia
Ref: LH cosmetics file #01372

March 11, 2019

Lolie Mae E. Arbues

Sales Agent, LH cosmetics Batangan Branch
Valencia City, 8709 Bukidnon

Subject: Terms and Quotation for New Makeup Products.

Dear Ma’am:

Thank you for your letter of inquiry of 06 March 2019. The LH cosmetics gladly appreciate your
efforts and patriotism to our very own company. We are glad to enclose the following quotation
of our new released products.
Discounted Price
Particular Regular Price Total
(10%)
FOCALLURE Concealer
Waterproof Contour Makeup Face 500.00 450.00 450.00
Primer
Make Up Factory Mat Lip Fluid 1,000.00 900.00 900.00
MAKE UP FOREVER HD
350.00 335.00 335.00
POWDER DELUXE SIZE - 1g
Forever Brow Liner Intense Brow
800.00 720.00 720.00
Definer (Brown Black)
Total Amount 2,405.00

Our normal trade discount is 10% for ten (10) days and 15 % discount for bulk orders not more
than 5 for twenty (20) days.

If you need any further details to meet your customer’s requirement, you should feel free write to
us.

Sincerely,

HAROLD JOHN N. CABALGADA

Enclosures

C.C. Mr. Darwin Jay Sang-an, Assistant Manager of LH cosmetics Valencia Main Branch

PS: Each new released products has a warranty of 5 months.

 LH Cosmetics, Batangan Branch
Valencia City, 8709 Bukidnon
Purok 5, Inawaan, Batangan
Tel #: 828-5703
LHcosmetics_Batangan@gmail.com

Lolie Mae E. Arbues

Sales Agent,
LH Cosmetics, Batangan Branch
Purok 5, Inawaan
Valencia City, 8709 Bukidnon
larbues@gmail.com
Ref: LH cosmetics. file #00184

March 14, 2019

Harold John N. Cabalgada

General Manager,
LH cosmetics, Purok 11, Poblacion
Valencia City, 8709 Bukidnon
hcabalgadas@gmail.com

Subject: Product Purchase

Dear Sir,

I would like to order 10 pcs of Concealer Waterproof Contour Makeup Face Primer , 20 pcs Make
Up Factory Mat Lip Fluid , 30 pcs MAKE UP FOREVER HD POWDER DELUXE SIZE - 1g and
5 pcs Forever Brow Liner Intense Brow Definer (Brown Black) as posted in our social media
sites. I hope that this beauty product is still available and still on promo.

I will appreciate if you will send me these items as soon as

possible in my store. Please charge this purchase to my account. Thank you and more power.

Yours Sincerely,

LOLIE MAE E. ARBUES

Encl: Order List.

C.C. Mr. Darwin Jay Sang-an, Assistant Manager of LH cosmetics Valencia Main Branch

PS: We would like to have some discount if you’re interested.

 LH Cosmetics, Batangan Branch
Valencia City, 8709 Bukidnon
Purok 5, Inawaan, Batangan
Tel #: 828-5703
LHcosmetics_Batangan@gmail.com

Lolie Mae E. Arbues

Sales Agent,
LH Cosmetics, Batangan Branch
Purok 5, Inawaan
Valencia City, 8709 Bukidnon
larbues@gmail.com
Ref: LH cosmetics. file #00184

March 16, 2019

Harold John N. Cabalgada

General Manager,
LH cosmetics, Purok 11, Poblacion
Valencia City, 8709 Bukidnon
hcabalgadas@gmail.com

Subject: Complaint about the Received Equipment

Dear Sir:
On March 14, 2019, I ordered 10 pcs of FOCALLURE Concealer Waterproof Contour Makeup
Face Prime, 20 pcs Make Up Factory Mat Lip Fluid, 30 pcs MAKE UP FOREVER HD POWDER
DELUXE SIZE - 1g and 5 pcs Forever Brow Liner Intense Brow Definer (Brown Black). I am
quite disappointed because the products delivered is not complete like FOCALLURE Concealer
Waterproof Contour Makeup Face Primer only 8 pcs received and Make Up Factory Mat Lip Fluid
only 18 received.
To resolve the problem I would like you to have a refund or supply the lacking product.
Enclosed are copies of the receipt. I look forward to hearing from you.

Yours Truly,

LOLIE MAE E. ARBUES

Encl: Records receipt, guarantees, warranties and cancelled checks concerning this purchase.

C.C. Mr. Darwin Jay Sang-an, Assistant Manager of LH cosmetics Valencia Main Branch.

PS: An immediate delivery is highly requested. We hope that this kind of complaint will not
affect our business relationship
 LH Cosmetics, Main Branch
Valencia City, 8709 Bukidnon
Purok 11, Poblacion
Tel #: 828-5703
LHcosmetics_MainBranch@gmail.com

Harold John N. Cabalgada

General Manager,
LH cosmetics, Purok 11, Poblacion
Valencia City, 8709 Bukidnon
hcabalgadas@gmail.com
Ref: LH cosmetics file #01423

March 19, 2019

Lolie Mae E. Arbues

Sales Agent,
LH Cosmetics, Batangan Branch
Purok 5, Inawaan, Batangan
Valencia City, 8709 Bukidnon

Subject: Recovery of the defective makeup products

Dear Ma’am,

Thank you for notifying us concerning the faulty delivery of product that you purchased from our
company LH cosmetics. I am sorry to hear that FOCALLURE Concealer Waterproof Contour
Makeup Face Primer only 8 pcs received and Make Up Factory Mat Lip Fluid only 18 received.

I would like to apologize on behalf of LH cosmetics for the inconvenience this has caused you.
We strive to create durable, quality products, and I would like to assure you that the particular
product you purchased was an unfortunate anomaly. We will send you a replacement within 3 days
after receiving the defective product. I am also happy to give you a discount for your next order of
any cosmetics in order to compensate you for the inconvenience.

Thank you for your loyal patronage of LH cosmetics.

Sincerely,

HAROLD JOHN N. CABALGADA

Encl: Record receipts, guarantees and warranties of the products.

C.C. Mr. Darwin Jay Sang-an, Assistant Manager of LH cosmetics Valencia Main Branch.

PS: Need help in the future? Please do not hesitate to contact me directly, as I will be very happy
to assist you personally with anything you need.