Travel MGT Businscen8a TM 46cv2

ISP 4.
6c
Version 2
March 2001
English
Configuration Guide
One-step Travel Management
SAP AG
Neurottstr. 16
69190 Walldorf
Germany
© SAP AG – April 2001 Page 1 of 40

Best Practices for mySAP Service Providers One-step Travel Management: Configuration
Copyright
© Copyright 2001 SAP AG. All rights reserved.
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Contents
1 Purpose ............................................................................................................................................. 5
2 Basic Information ............................................................................................................................... 6
2.1 Create Trip Number Ranges ...................................................................................................... 6
2.2 Set up Feature TRVCP for Travel Planning ............................................................................... 6
2.3 Define Price and Availability Strategies...................................................................................... 7
3. Amadeus ........................................................................................................................................ 9
3.1 Create Connection to Amadeus ................................................................................................. 9
3.2 Define Sales Office................................................................................................................... 11
3.3 Define Resubmission for Ticket Issue Queue .......................................................................... 11
3.4 Define API Access Parameters ................................................................................................ 12
3.5 Define User Groups.................................................................................................................. 12
3.6 Define API Access Parameters for User Groups ..................................................................... 13
3.7 Define User Group-specific Travel Service Categories............................................................ 13
4. ALE .............................................................................................................................................. 14
4.1 Define Logical System.............................................................................................................. 14
4.2 Assign Client to Logical System ............................................................................................... 14
4.3 Define Target System for RFC Calls (SP)................................................................................ 15
4.4 Define Target System for RFC Calls (TM) ............................................................................... 16
4.5 Determine RFC Destinations for Method Calls ........................................................................ 17
4.6 Maintain Distribution Model and Distribute Views .................................................................... 18
5. Planning Information .................................................................................................................... 19
5.1 Flights ....................................................................................................................................... 19
5.1.1 Define Trip Rules for Flight ............................................................................................... 19
5.1.2 Define allowed Entries for Flight Trip Rules...................................................................... 20
5.1.3 Define Class Rules for Flight............................................................................................. 21
5.1.4 Define allowed Entries for Flight Class Rules ................................................................... 22
5.1.5 Define Airlines ................................................................................................................... 22
5.1.6 Define Customer Programs of Airlines.............................................................................. 23
5.1.7 Define Enterprise-specific Airfare Rates ........................................................................... 24
5.1.8 Define Enterprise-specific Airfare Discounts..................................................................... 24
5.2 Hotel ......................................................................................................................................... 25
5.2.1 Define Trip Rules for Hotel................................................................................................ 25
5.2.2 Define allowed Entries for Hotel Trip Rules ...................................................................... 25
5.2.3 Define Class Rules for Hotel ............................................................................................. 26
5.2.4 Define Allowed Entries for Hotel Class Rules ................................................................... 26
5.2.5 Define Hotel Chains .......................................................................................................... 27

5.2.6 Define Customer Program of Hotel Chains....................................................................... 28

5.2.7 Define Hotel Rates ............................................................................................................ 28
5.2.8 Define Room Classes ....................................................................................................... 29
5.2.9 Define Assignment of Room Classes to Room Types ...................................................... 29
5.2.10 Define Enterprise-specific Hotel Catalog .......................................................................... 30
5.2.11 Define Enterprise-specific Hotel Rates ............................................................................. 30
5.2.12 Define Enterprise-specific Hotel Catalog Rates................................................................ 31
5.3 Car Rental ................................................................................................................................ 31
5.3.1 Define Trip Rules for Car Rental ....................................................................................... 31
5.3.2 Define allowed Entries for Car Rental Trip Rules ............................................................. 32
5.3.3 Define Class Rules for Car Rental .................................................................................... 33
5.3.4 Define allowed Entries for Car Rental Class Rules........................................................... 33
5.3.5 Define Car Rental Companies .......................................................................................... 33
5.3.6 Define Customer Program of Car Rental Companies....................................................... 34
5.3.7 Define Car Rental Classes................................................................................................ 35
5.3.8 Define Assignment of Car Rental Classes to Vehicle Specifications................................ 35
5.3.9 Define Enterprise-specific Car Rental Rates .................................................................... 35
6. Travel Profiles .............................................................................................................................. 36
6.1 Define Travel Profiles ............................................................................................................... 36
6.2 Define Trip Activity Types......................................................................................................... 36
6.3 Define Priorities ........................................................................................................................ 37
6.4 Define Assignment of Travel Profiles to Trip and Class Rules ................................................ 37
6.5 Define Assignment of Travel Profiles to Hotel Catalog Items .................................................. 38
6.6 Specify Settings for Price-controlled Availability Query ........................................................... 38
6.7 Define Enterprise-specific Methods of Payments .................................................................... 39
6.8 Define Message Treatment of Priorities ................................................................................... 39
6.9 Define Company Specific PNR Elements ................................................................................ 40

1 Purpose
This document describes configuration of One-step Travel Management.
Limitations:
1) If you are running Travel Planning in one SAP system (and in one client) you do NOT need to
set up the ALE scenarios as described in 4.
2) If you choose to use the Amadeus connection, you will require authorization. The settings are
for the practice training environment of Amadeus; you do not make real bookings when
running the One-step Travel Management scenario.
3) For hosting by a travel agency, use ALE settings.
4) Travel Agencies hosting Travel Management must set up ALE connectivity.
© SAP AG English — April 2001 Page 5 of 40

2 Basic Information
2.1 Create Trip Number Ranges
The travel system assigns a stored trip a trip number.
Personnel Area S300 must be set up.
SAP recommends that you only use internal trip number assignment.
Set up an internal number range for every personnel area under the number range 01 (mandatory
allocation) and / or an external number range under the number range 02 (mandatory allocation).
• Define the Number Range by choosing in IMG:
Financial Accounting→Travel Management→Set Up Trip number ranges
2.2 Set up Feature TRVCP for Travel Planning

In this step you set up the feature TRVCP for Travel Planning. Features contain rules that are used
primarily in the programs of the application component Human Resources (HR) to set default values.
The feature TRVCP is structured as a decision tree and is used to assign employees specific travel
profiles in Travel Planning. The feature is only active if no travel profile is stored for the employee in
infotype '0470' (travel profile).
The standard Set-up for “Otherwise” has changed from Standard to SAP_ALL. Some settings of the
standard delivery will not work when using Best Practices for mySAP Service Providers.
However, to have a better control over the Demo script, it is recommended that you add SAP_ALL in
the infotype 0470 of the personnel record.
• Define by choosing in IMG:
Financial Accounting→Travel Management→ Travel Planning→Dialog and Planning
Control→Travel Planning Control→Set up feature TRVCP for Travel Planning

2.3 Define Price and Availability Strategies

ou determine strategies to control the price and availability queries. These strategies are dependent
on the user group for the different travel service categories.
You can define certain restrictions and authorizations for a user group in Travel Planning,
prerequisite; a corresponding user group is defined in advance (see below 3.5).
For Best Practices, only the standard user is maintained. Standard company policy applies for the
standard user.

Financial Accounting→Travel Management→ Travel Planning→Dialog and Planning
Control→Travel Planning Control→Define price and availability strategies

Flight strategy
Flights, which correspond to the requested data, are valuated by the system according to the preset
travel profile. You receive a list of flights sorted by priorities, which were assigned in the travel profile.
If you choose a neutral setting, the system does not valuate the flights according to the assigned
travel profile and the flights offered, are not listed according to their priorities.
Using Price-controlled availability, you control the function of the Best-price flight pushbutton in
the Planning manager
For the choice of departure and return flights you can specify a certain rule that the user is to comply
with (e.g., same airline for departure and return flights).
An automatic rebooking without considering the travel profile makes sense, for example, if a travel
profile is interpreted very narrowly and therefore no rebooking options into another flight category are
offered by the system, which correspond to the request data and the travel profile.
Hotel strategy:
To maintain company-internal trip provisions, you can limit the availability query using different
criteria.
Car rental strategy:
See Hotel strategy above.

3. Amadeus
To carry out online bookings via AMADEUS the following is required:
• Your enterprise must have a contractual agreement with AMADEUS regarding interface
usage and be a registered user with AMADEUS.
The example shown in the next chapters reflects entries for an office in Frankfurt (Germany). Please
enter your own data here, delivered by AMADEUS.
To use Travel Planning without GDS (Global Distribution System), enter the Parameter
TRV_NO_CRS with value “X” in the parameter list of your user-id (using transaction SU01).
3.1 Create Connection to Amadeus

The definition of an RFC destination is the technical prerequisite for connection to the central system
of the external reservation system.

By defining the RFC destination, the connection between Amadeus and SAP is established.
You must set up an SAP Gateway and an Amadeus Gateway.
• Define the Connection by choosing in IMG:
Financial Accounting→Travel Management→Travel Planning→Master Data→Control
Parameters for Travel Planning→Setup RFC Destination for Travel Planning
Perform the following steps to create a connection to AMADEUS:

1. Click on the create button
2. Enter the RFC destination and description and then choose T (TCP/IP connection) as
connection type => confirm with enter
3. Click on the registration button and enter AMADEUS as the program ID
4. Via the menu ‘destination’ choose Gateway options and type in the Gateway host
and service => confirm by clicking on the Ok button
5. Save the entry
6. Now you can check the connection by clicking on the ‘test connection’ button (correct
execution of the above steps will result in an ‘information connection test ok’ running
in the status line).

3.2 Define Sales Office

The Sales Office defines the travel agency within the scenario.
In this step, you define the sales offices responsible for the Travel Planning process in your company
(for example, for issuing tickets) by using the office IDs defined in Amadeus. Sales offices can be
travel agencies, sales offices of travel service providers (for example, airlines), or a travel center (for
example, in banks).
• Define the Sales Office by choosing in IMG:

Parameters for Travel Planning→Define Sales Offices
3.3 Define Resubmission for Ticket Issue Queue

• Define the resubmission by choosing in IMG:
Parameters for Travel Planning→Define Resubmission for ticket issue (queue)

3.4 Define API Access Parameters

• Define the API Access Parameters by choosing in IMG:
Financial Accounting→Travel Management→ Travel Planning→Master Data→Control
Parameters for Travel Planning→Define API access parameters
3.5 Define User Groups

• Define the user groups by choosing in IMG:
Parameters for Travel Planning→Define user groups

3.6 Define API Access Parameters for User Groups

• Define the API access parameters for user groups by choosing in IMG:
Parameters for Travel Planning→Define API access parameters for user groups
3.7 Define User Group-specific Travel Service Categories

• Define the categories by choosing in IMG:
Parameters for Travel Planning→Define user group-specific travel service categories

4. ALE
Refer to section 1 to decide whether ALE must be set up.
4.1 Define Logical System

A logical system is an application system in which the applications are coordinated to work in one
common database. In SAP terms, a logical system corresponds to a client.
The logical system must be unique across the company. It must not be used by any other system in
the ALE network. This also applies to pre-production systems and production systems; the pre-
production system must be assigned to a logical system other than the production system
The screen pictured below is an example of naming convention and does not reflect actual or
required settings.
• Define the Logical System by choosing in IMG:
Basis Components→Application Link Enabling (ALE) →Sending and Receiving
Systems→Logical Systems→Define Logical System
These settings cannot be transported. When a new system is being set up, these settings must be
made after the system installation has been completed.
4.2 Assign Client to Logical System

required settings.
• Assign the Client to the Logical System by choosing in IMG:
Systems→Logical Systems→Assign Client to Logical System
made after the system installation has been completed

4.3 Define Target System for RFC Calls (SP)

In this section, you define the technical parameters for the RFC destinations. The Remote Function
Call is controlled by the RFC destination parameters. To create an RFC port, the RFC destinations
must be assigned.
required settings.
• Define the Target System for RFC by choosing in IMG:
Systems→Systems in Network→Define Target System for RFC Call
The maintenance of the RFC destination is not a part of the automatic Change and Transport
System. Therefore the setting has to be made manually on all systems.

4.4 Define Target System for RFC Calls (TM)

required settings.
• Define the Target System for RFC by choosing in IMG:
Systems→Systems in Network→Define Target System for RFC Call
The maintenance of the RFC destination is not a part of the automatic Change and Transport
System. Therefore, the setting has to be made manually on all systems.

4.5 Determine RFC Destinations for Method Calls

In this section you assign the RFC destinations used for synchronous BAPI calls and for calling dialog
methods in other systems.
• Determine by choosing in IMG:

Systems→Systems in Network→Synchronous Processing→Determine RFC Destinations for
Method Calls
made after the system installation has been completed

4.6 Maintain Distribution Model and Distribute Views

The applications which communicate with each other within an ALE business process, are specified
when you model the message flow. You can define the message flow in the distribution model.
The distribution model consists of separate model views in which all the associated, cross-system
message flows in your organization can be defined. These views must be distributed to the receiving
systems.
In the individual message flows you can define filters to determine which data is to be transferred to
which receiving systems. The distribution model controls this distribution.
After maintaining the distribution model you have to generate this model in the receiving system.
• Maintain by choosing in IMG:
Basis Components→Application Link Enabling (ALE) →Modeling and Implementing Business
Processes →Maintain Distribution Model and Distribute Views

5. Planning Information
5.1 Flights
5.1.1 Define Trip Rules for Flight
• Define the Trip rules by choosing in IMG:

Financial Accounting→Travel Management→Travel Planning→Trip Rules and Profiles→Trip

Rules→Trip and Class Rules for Flights→Define trip rules for flights
5.1.2 Define allowed Entries for Flight Trip Rules

In this step, you delimit the flight-specific trip rules you have already defined. This is done according
to the following criteria:
• Provider of flight-specific travel services
• Start location (country, region or IATA location)
• Destination location (country, region or IATA location)
• Define the allowed entries by choosing in IMG:

Rules→Trip and Class Rules for Flights→Define allowed entries for flight trip rules

5.1.3 Define Class Rules for Flight

• Define the class rules by choosing in IMG:
Rules→Trip and Class Rules for Flights→Define class rules for flights

5.1.4 Define allowed Entries for Flight Class Rules

Rules→Trip and Class Rules for Flights→Define allowed entries for flight class rules
5.1.5 Define Airlines

• Define the airlines by choosing in IMG:
Financial Accounting→Travel Management→Travel Planning→Master Data→Travel Service
Provider→Flight Sector→Define airlines

5.1.6 Define Customer Programs of Airlines

• Define the customer programs by choosing in IMG:
Provider→Flight Sector→Define customer programs of airlines

5.1.7 Define Enterprise-specific Airfare Rates

Financial Accounting→Travel Management→Travel Planning→Rates and
Discounts→Enterprise Specific Rate Agreements→Define allowed entries for enterprise-
specific airfare rates
For the standard Best Practices environment, no entries are required.
5.1.8 Define Enterprise-specific Airfare Discounts

Financial Accounting→Travel Management→Travel Planning→Rates and Discounts→ Define
enterprise-specific airfare discounts

5.2 Hotel
5.2.1 Define Trip Rules for Hotel
• Define the trip rules by choosing in IMG:
Rules→Trip and Class Rules for Hotels→Define trip rules for Hotels
5.2.2 Define allowed Entries for Hotel Trip Rules

Rules→Trip and Class Rules for Hotels→Define allowed entries for Hotel trip rules

5.2.3 Define Class Rules for Hotel

Rules→Trip and Class Rules for Hotels→Define class rules for Hotels
5.2.4 Define Allowed Entries for Hotel Class Rules

Rules→Trip and Class Rules for Hotels→Define allowed entries for Hotel class rules

5.2.5 Define Hotel Chains

• Define the Hotel chains by choosing in IMG:
Provider→Hotels→Define Hotel Chains

5.2.6 Define Customer Program of Hotel Chains

• Define the customer program by choosing in IMG:
Provider→Hotels→Define customer program of hotel chains
5.2.7 Define Hotel Rates

• Define the Hotel rates by choosing in IMG:
Provider→Hotels→Define hotel rates

5.2.8 Define Room Classes

• Define the Room classes by choosing in IMG:
Provider→Hotels→Define room classes
5.2.9 Define Assignment of Room Classes to Room Types

• Define the assignments by choosing in IMG:
Provider→Hotels→Define assignment of room classes to room types

5.2.10 Define Enterprise-specific Hotel Catalog

Provider→Hotels→Define enterprise-specific hotel catalog
5.2.11 Define Enterprise-specific Hotel Rates


Financial Accounting→Travel Management→Travel Planning→Rates and Discounts

→Enterprise Specific Rate Agreements→Define allowed entries for enterprise-specific hotel
rates
5.2.12 Define Enterprise-specific Hotel Catalog Rates

Financial Accounting→Travel Management→Travel Planning→Rates and Discounts→
Enterprise Specific Rate Agreements→Define allowed entries for enterprise-specific hotel
catalog rates
For the standard Best Practices environment no entries are required.
5.3 Car Rental

5.3.1 Define Trip Rules for Car Rental
• Define the trip rules by choosing in IMG:
Rules→Trip and Class Rules for Cars→Define trip rules for car rental

5.3.2 Define allowed Entries for Car Rental Trip Rules

Rules→Trip and Class Rules for Cars→Define allowed entries for car rental trip rules

5.3.3 Define Class Rules for Car Rental

Rules→Trip and Class Rules for Cars→Define class rules for car rental
5.3.4 Define allowed Entries for Car Rental Class Rules

Rules→Trip and Class Rules for Cars→Define allowed entries for car rental class rules
5.3.5 Define Car Rental Companies

• Define the car rental companies by choosing in IMG:
Provider→Cars Rentals→Define car rental companies

5.3.6 Define Customer Program of Car Rental Companies

• Define the customer program by choosing in IMG:
Provider→Car Rentals→Define customer program of car rental companies

5.3.7 Define Car Rental Classes

• Define the car rental classes by choosing in IMG:
Provider→Car Rentals→Define car rental classes
5.3.8 Define Assignment of Car Rental Classes to Vehicle

Specifications
Provider→Cars→Define assignment of car rental classes to vehicle specifications
5.3.9 Define Enterprise-specific Car Rental Rates

Financial Accounting→Travel Management→Travel Planning→Rates and Discounts
→Enterprise Specific Rate Agreements→Define allowed entries for enterprise-specific car
rental rates

6. Travel Profiles
6.1 Define Travel Profiles
A travel profile is defined in R/3 Travel Planning via assignment of the following factors:
• Trip activity type
• Travel service category
• Trip rule and its priority
• Class rule of the respective travel service category
If the personnel profile is not maintained, the organizational profile controlled by feature TRVCP is
automatically applied. Then the employee's organizational assignment in the company is used as the
basis for considering travel policy.
You can specify the travel profiles for the respective employees in infotype '0470' (Travel Profile).
Feature TRVCP: for example, members of the board of directors are given special flight rules
(booking of first class only).
• Define the travel profile by choosing in IMG:
Financial Accounting→Travel Management→ Travel Planning →Trip Rules and
Profiles→Travel Profiles →Define travel profiles
6.2 Define Trip Activity Types

• Define the trip activity types by choosing in IMG:
Financial Accounting→Travel Management→ Travel Planning→Trip Rules and
Profiles→Travel Profiles →Define trip activity types

6.3 Define Priorities

• Define the Priorities by choosing in IMG:
Profiles→Travel Profiles →Define priorities
6.4 Define Assignment of Travel Profiles to Trip and Class Rules

Only maintained for Travel Profile “SAP_ALL”
Profiles→Travel Profiles →Define assignment of travel profiles to trip and class rules

6.5 Define Assignment of Travel Profiles to Hotel Catalog Items

Financial Accounting→Travel Management→Travel Planning→TripRules and
Profiles→Travel Profiles → Define assignment of travel profiles to Hotel catalog Items
6.6 Specify Settings for Price-controlled Availability Query

• Define the settings by choosing in IMG:
Profiles→Travel Profiles →Specify Settings for Price-controlled availability query

6.7 Define Enterprise-specific Methods of Payments

Profiles→Travel Profiles →Define enterprise-specific methods of payments
6.8 Define Message Treatment of Priorities

• Define the message treatment by choosing in IMG:
Profiles→Travel Profiles →Define message treatment of priorities

6.9 Define Company Specific PNR Elements

• Define the company specific PNR elements by choosing in IMG:
Profiles→Travel Profiles →Define company specific PNR elements

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ISP 4.

© SAP AG – April 2001 Page 1 of 40

© SAP AG – April 2001 Page 2 of 40

© SAP AG – April 2001 Page 3 of 40

5.2.6 Define Customer Program of Hotel Chains....................................................................... 28

© SAP AG – April 2001 Page 4 of 40

© SAP AG English — April 2001 Page 5 of 40

2.2 Set up Feature TRVCP for Travel Planning

© SAP AG English — April 2001 Page 6 of 40

2.3 Define Price and Availability Strategies

• Define by choosing in IMG:

© SAP AG English — April 2001 Page 7 of 40

© SAP AG English — April 2001 Page 8 of 40

3.1 Create Connection to Amadeus

© SAP AG English — April 2001 Page 9 of 40

Perform the following steps to create a connection to AMADEUS:

© SAP AG English — April 2001 Page 10 of 40

3.2 Define Sales Office

• Define the Sales Office by choosing in IMG:

3.3 Define Resubmission for Ticket Issue Queue

© SAP AG English — April 2001 Page 11 of 40

3.4 Define API Access Parameters

3.5 Define User Groups

© SAP AG English — April 2001 Page 12 of 40

3.6 Define API Access Parameters for User Groups

3.7 Define User Group-specific Travel Service Categories

© SAP AG English — April 2001 Page 13 of 40

4.1 Define Logical System

4.2 Assign Client to Logical System

© SAP AG English — April 2001 Page 14 of 40

4.3 Define Target System for RFC Calls (SP)

© SAP AG English — April 2001 Page 15 of 40

4.4 Define Target System for RFC Calls (TM)

© SAP AG English — April 2001 Page 16 of 40

4.5 Determine RFC Destinations for Method Calls

• Determine by choosing in IMG:

© SAP AG English — April 2001 Page 17 of 40

4.6 Maintain Distribution Model and Distribute Views

© SAP AG English — April 2001 Page 18 of 40

© SAP AG English — April 2001 Page 19 of 40

Financial Accounting→Travel Management→Travel Planning→Trip Rules and Profiles→Trip

5.1.2 Define allowed Entries for Flight Trip Rules

• Provider of flight-specific travel services

• Start location (country, region or IATA location)

• Destination location (country, region or IATA location)

• Define the allowed entries by choosing in IMG:

© SAP AG English — April 2001 Page 20 of 40

5.1.3 Define Class Rules for Flight

© SAP AG English — April 2001 Page 21 of 40

5.1.4 Define allowed Entries for Flight Class Rules

5.1.5 Define Airlines

© SAP AG English — April 2001 Page 22 of 40

5.1.6 Define Customer Programs of Airlines

© SAP AG English — April 2001 Page 23 of 40

5.1.7 Define Enterprise-specific Airfare Rates

5.1.8 Define Enterprise-specific Airfare Discounts

© SAP AG English — April 2001 Page 24 of 40

5.2.2 Define allowed Entries for Hotel Trip Rules

© SAP AG English — April 2001 Page 25 of 40

5.2.3 Define Class Rules for Hotel

5.2.4 Define Allowed Entries for Hotel Class Rules

© SAP AG English — April 2001 Page 26 of 40

5.2.5 Define Hotel Chains