Eric Aikens

ericaikens.weebly.com

PROFESSIONAL OVERVIEW
● Organizational Skills - ability to stock and categorize items while keeping work area neat
● High Stamina - ability to work on feet for extended periods of time and able to lift heavy
objects
● Customer Service Skills – hospitality training and ability to assist customers with inquiries,
communicate effectively, and interact with customers with a positive attitude
● Custodial Skills – experience with using cleaning products and following safety procedures
when wiping down surfaces, mopping, vacuuming, removing trash, and sweeping

WORK EXPERIENCE
Engineering Intern April 2019 - June 2019
Embassy Suites Convention Center - Washington, D.C.
● Operate several tools including power washers, power drills, hammers, and screwdrivers
● Maintain guest rooms, public space and back of house areas ensuring that they remain in
good repair
● Perform various tasks related to preserving an attractive and well-maintained hotel in
multiple trades including carpentry, plumbing, electrical, air conditioning, painting, wall
coverings, and masonry

Engineering Intern
Capital Hilton - Washington, D.C. Dec. 2018 - March 2019
● Perform day-to-day routine and preventive maintenance within hotel
● Replace items such as filters, batteries and light bulbs to ensure proper upkeep of guests
rooms
● Answer guests’ requests for any maintenance (electric or technological) issues

Houseman Intern
DoubleTree, Arlington, VA Sept. 2018 - Nov. 2018
● Assist suite keepers by collecting trash and linen from their carts, stripping bed linen from
guests that have checked-out, and stocking housekeeping closets on various hotel floors
ensuring that suite keepers have the needed items to fulfill their daily responsibilities
● Maintain the cleanliness of hallways by vacuuming, wiping surfaces, sanitizing, edging,
collecting trash, and collecting room service trays
● Provide service to guests greeting them, delivering needed items to suites in a timely
fashion, and fulfilling any guest requests

Cafeteria Attendant Intern

V.A. Hospital, Washington, D.C. Sept. 2017 – June 2018
● Support employee cafeteria staff members by wiping down surfaces, mopping, sweeping,
stocking supplies, removing trash, and placing food out to be served
● Safely deliver dirty dishes to appropriate areas to be washed
 Eric Aikens
ericaikens.weebly.com

JOB TRAINING
Project SEARCH Internship, Hospitality Training Aug. 2018 - June 2019
EDUCATION
River Terrace Education Campus June 2019

REFERENCES
Marija Mladenovic, Director of Housekeeping, DoubleTree Crystal City
Phone: (703) 416-3827 | Email: marija.mladenovic@hilton.com

Kenneth Ferguson, Director of Property Operations, Capital Hilton

Phone: (202) 497-3308 | Email: kenneth.ferguson@hilton.com

Brandon Huphreys, Director of Property Operations, Embassy Suites Convention Center

Phone: (202) 754-1094 | Email: brandon.humphreys@hilton.com