Reed Bertolotti

Customer Service and Sales Experience

​Sales and Quality Control Representative - MiG Buddy , San Ramon, CA 2015-Present

Responsible for quality control and MiG Buddy sales activities. Provide product litterature to retail
customers. Answer product questions and direct selling of products. Responsible for quality control of
outgoing product, make sure critical components in package and external packaging correct. Fulfill
orders as received including invoice, product literature, mailing information.

◆ Worked shift that sold most product at Goodguys trade show in Pleasanton.
◆ No products have been returned for missing parts or quality issues.
◆ Prepared a large order requiring immediate quality checking with an unexpected tight deadline.

Teamwork and Community Service Experience

​Lindsay Wildlife Experience, Walnut Creek, CA ​ ​ 12/17-Present

Provide information to and answer questions from visitors during weekly shifts. Responsibilities
include animal husbandry, scout tours, interactive spaces for young visitors, and community outreach.

​City of San Ramon Summer Camp and Leadership in Training 4/16-8/16

Worked with camp staff and completed leadership training. Organized and supervised campers. Helped
with check in process. Taught games and crafts. Cleaned up at end of day.

◆ Scored near perfect with staff review of performance.

◆ Achieved Leadership in Training certificate.

Education and Interests

Senior at California High School, San Ramon, Ca. 100% attendance last four years. 4.17 GPA. Plan to
pursue a college degree in Computer Science. Last year I took the Visual C# coding class and this last
summer I took a coding camp. As a senior I am taking AP classes in Computer Science, Calculus, and
Physics as well as Computer Graphics, English and Economics.

7 years martial arts training, Brown Belt. Help with lower ranking student classes. Member Interact
Club, community service organization. Enjoy learning new things and working with people.