Human Mental Workload Workload, Fatigue and Performance in the Rail Industry Andrew P. Smith@ and Hugo N. Smith Centre for Occupational and Health Psychology, Schoo! of Psychology, Carl University, 63 Park Place, Can C24 ODB, UK ‘Sui thAPaCardi ff. ac. uk Abstract, Recent research has addressed the topic of workload in the rail industry, Much of this has been concerned with developing measures for use by signallers and there has been less research about the workloud of passenger rail SMaff. The present studies addressed this isste using single item measures of workload. effort, fatigue and performance, Results from two diary studies with conductors/guards and maintenance engineers showed that high workload ws associated with increased fatigue, Fatigue was associated with increased tsk of incidents and slower rection time, In the third study, results From a large seal survey showed both that high demands inereased fatigue and demands were associated with perceptions of reduced performance. Overall, these results confirm the importance of workload for operations llciency smd show thatthe