Professional Documents
Culture Documents
Psicología Facebook
Psicología Facebook
Abstract
The current study investigates whether and how Facebook increases college-age users’ subjective well-being by
focusing on the number of Facebook friends and self-presentation strategies (positive vs. honest). A structural
equation modeling analysis of cross-sectional survey data of college student Facebook users (N ¼ 391) revealed
that the number of Facebook friends had a positive association with subjective well-being, but this association
was not mediated by perceived social support. Additionally, we found that there was a negative curvilinear
(inverted U-shape curve) relationship between Facebook friends and perceived social support. As for self-
presentation strategies, whereas positive self-presentation had a direct effect on subjective well-being, honest
self-presentation had a significant indirect effect on subjective well-being through perceived social support. Our
study suggests that the number of Facebook friends and positive self-presentation may enhance users’ subjective
well-being, but this portion of happiness may not be grounded in perceived social support. On the other hand,
honest self-presentation may enhance happiness rooted in social support provided by Facebook friends. Im-
plications of our findings are discussed in light of affirmation of self-worth, time and effort required for building
and maintaining friendships, and the important role played by self-disclosure in signaling one’s need for social
support.
1
School of Communication Studies, Kent State University, Kent, Ohio.
2
Department of Communication, Hope College, Holland, Michigan.
359
360 KIM AND LEE
to engage in self-presentation through profile construc- connections with less than 3% of their Facebook friends.17 It is
tion, status updates, photo album management, message- likely that the larger one’s Facebook network becomes, the less
posting, and so on.8,9 In doing these self-presentation activi- time and effort can be invested in each individual.
ties, some users may be more inclined to present themselves It is also possible that a user with a large number of Fa-
in a selective manner, highlighting the ‘‘favorable and ap- cebook friends might have mindlessly expanded his/her
propriate images’’ of themselves;10(p2540) by contrast, others friends’ network without making any serious effort toward
may prefer to present themselves in a true-to-self manner, making the relationships grow. Particularly in the case of
engaging in deeper levels of self-disclosure. We examined Facebook users with an extremely large number of Facebook
how these self-presentation strategies affect perceived social friends, many of these ‘‘friends’’ may be no more than a large
support and SWB. group of passive spectators for the content displayed on one’s
Facebook profile page.12 Research on the effects of Facebook
Number of Facebook friends, subjective well-being, friends on social judgment also provides a ground for our
and social support hypothesis. Tong et al.18 found that Facebook users with too
few friends or too many friends are perceived more nega-
Defined as ‘‘a subset of peers who engage in mutual tively than are those with ‘‘optimally large number of
companionship, support, and intimacy,’’11(p320) friends are an friends.’’18(p545) Such negative perception may drive potential
important source of emotional and practical support12 and supporters away from the extreme ‘‘friends-rich’’ and
are thereby considered a key element of happiness.13 In the ‘‘friends-poor.’’ Therefore, the number of Facebook friends
world of Facebook, however, it does not take much effort to may have a positive association with social support only up
become ‘‘friends’’ with other Facebook users; once formed, to a certain point and possibly a negative association beyond
the ‘‘friendship’’ does not require strong attachment or close that.
connections.14 Nonetheless, the number of Facebook friends
may have positive effects on SWB. With Facebook visualizing H2: Number of Facebook friends will have a negative curvi-
and displaying the ‘‘friends’’ connections, a large number of linear relationship (i.e., inverted U-shape curve) with per-
Facebook friends could remind users of their social connec- ceived social support.
tions and boost their self-esteem,15 which could, in turn, en-
hance their SWB levels. Thus:
Positive versus honest self-presentation, perceived
H1: There will be a positive association between the number social support, and subjective well-being
of Facebook friends and SWB.
As an SNS, Facebook enables users to communicate with
An open question is whether the hypothesized positive other users through their profiles, private messaging, and
association between the number of Facebook friends and commenting.7 These modes of communication, which are
SWB is mediated by perceived social support. Considering asynchronous and editable, allow people to engage in self-
that social support is an important source of happiness,13 it is presentation in a selective manner.10,19,20 At the same time,
possible that social support provided by one’s Facebook because Facebook is inherently bound to users’ offline rela-
friends may also have a positive contribution to the user’s tionships,7 self-presentation on Facebook tends to be more
SWB. However, it is unclear whether increases in the number constrained than that in anonymous online environments
of Facebook friends will lead to increases in Facebook-based where there are almost no restrictions on how one presents
social support. One possibility is that the more Facebook him/herself to others.19
friends one has, the more social support one is likely to re- Given the technological affordances and social constraints
ceive from these friends on aggregate, which will in turn co-present in Facebook, self-presentation may take different
make the user happier. However, it is also possible that Fa- forms depending on what aspects of the self are selected and
cebook friends, not as much being based on close attachment highlighted. The literature on impression management in
and mutual connections as actual friends are, may not serve CMC (e.g., Tidwell and Walther20 and Kimmerle and Cress21)
as a substantial source of support; in this case, perceived so- and on self-presentation in online dating22 points to two types
cial support will not be a significant mediator between the of self-presentation strategies relevant to Facebook: positive
number of Facebook friends and SWB. To test these two versus honest self-presentation. On one hand, the high
possibilities, we ask: visibility of one’s behavior that can easily be identified by
others may lead a Facebook user to engage in positive self-
RQ1: Does perceived social support mediate the relationship presentation,21 selectively revealing, ‘‘highly socially desir-
between the number of Facebook friends and SWB? able’’ images of his/herself.19(p1830) On the other hand, as
research on self-presentation in online dating settings has
Another possibility is that a non-linear relationship may demonstrated, users anticipating long-term relationships
exist between the number of Facebook friends and social with their Facebook friends may choose to present them-
support. With too few Facebook friends, users will receive selves honestly without selectively putting their best face
social support to a very limited extent. Having too many Fa- forward.22,23 How, then, will these two self-presentation
cebook friends, on the other hand, will not necessarily increase strategies affect Facebook users’ SWB? We hypothesize that
social support one can receive, for most of the ‘‘friendships’’ while both positive and honest self-presentation may have
may be superficial at best. It takes much time and effort to beneficial effects on Facebook users’ SWB, the mechanisms
build and maintain mutual companionship with friends. Gi- behind these effects will differ.
ven that the average number of close offline friends is only Some scholars note that positive self-presentation in face-
nine,16 it is not surprising that Facebook users maintain close to-face interactions can bring affective benefits and put
FACEBOOK FRIENDS, SELF-PRESENTATION, AND HAPPINESS 361
people in a positive mood, as perceiving oneself in a positive in the survey for extra course credit (28.1% males, 71.9%
state or focusing on one’s positive aspect may serve as a females; Mage ¼ 19.57, SDage ¼ 2.88).
psychological buffer against negative life events.24 More
specific to the context of SNS use, Toma25 suggests that Measures
Facebook users can emotionally benefit from self-affirmation,
Number of Facebook friends (M ¼ 428.62, SD ¼ 240.53) was
that is, a psychological process through which one acquires a
measured by asking how many people were listed as
buffer against information or events that are threatening to
‘‘friends’’ in participants’ Facebook profiles. To increase the
the self,26,27 through self-enhancing construction of user
accuracy of responses, this question specifically asked par-
profiles. Along this line of reasoning, we hypothesize:
ticipants to open another web browser to log into their Fa-
H3: Positive self-presentation will have a positive association
cebook accounts and report the exact number of Facebook
with one’s SWB. friends as shown in their profile pages.
Positive self-presentation (M ¼ 3.99, SD ¼ 0.98) was mea-
We also predict that honest self-presentation will have sured by a newly created index of six items designed to assess
beneficial effects on SWB, but the mechanism might be dif- the extent to which participants selectively show positive
ferent from that of positive self-presentation: the effect of aspects of themselves through Facebook (e.g., ‘‘I post photos
honest self-presentation on SWB will be mediated by per- that only show the happy side of me’’; ‘‘I avoid writing about
ceived social support. Research has demonstrated that blog- negative things that happen to me when I update my status’’).
gers who engage in deeper levels of self-disclosure (i.e., Participants rated their agreement to these statements on a 7-
writing about their thoughts and feelings and sharing them point Likert scale, where 1 ¼ ‘‘strongly disagree’’ and
with others openly and honestly) are more likely to receive 7 ¼ ‘‘strongly agree’’. This index was reliable (Cronbach’s
social support and thereby experience higher levels of SWB.28 a ¼ 0.72).
The positive association between self-disclosure via SNSs and Honest self-presentation (M ¼ 4.20, SD ¼ 1.29) was measured
SWB has also been found in a study conducted in South by a newly created index of four items designed to assess the
Korea.29 We speculate that honest self-presentation, which extent to which participants honestly share their thoughts,
involves unfiltered self-disclosure, will play a key role in feelings, and life events through Facebook (e.g., ‘‘I freely re-
signaling Facebook users’ need for support to Facebook veal negative emotions I feel—for example, sadness, anxiety,
friends. Hence, honest self-presentation will increase the or anger’’; ‘‘I don’t mind writing about bad things that hap-
likelihood of receiving support, which will ultimately en- pen to me when I update my status’’). Participants rated their
hance Facebook users’ SWB. Thus: agreement on a 7-point Likert scale, where 1 ¼ ‘‘strongly
disagree’’ and 7 ¼ ‘‘strongly agree’’. This index was very re-
H4: Honest self-presentation will have a positive indirect ef- liable (Cronbach’s a ¼ 0.86).
fect on SWB mediated by perceived social support. Perceived social support (M ¼ 3.81, SD ¼ 0.68) was measured
by a seven-item index. These items, adapted from the Inter-
Figure 1 shows our hypothesized path model. personal Support Evaluation List (ISEL) scale,30,31 were re-
worded to specifically reflect the contexts of Facebook use
Method (e.g., ‘‘Remembering my birthday and leaving Happy Birth-
Participants and procedure day messages for me’’; ‘‘Providing help with solving my
problems’’; ‘‘Congratulating me on my accomplishments’’).
Recruitment messages, along with a hyperlink to the sur- Participants rated the availability of social support on a 5-
vey questionnaire, were e-mailed to undergraduate students point Likert scale, where 1 ¼ ‘‘not available at all’’ and
registered with a participant pool at a large Midwestern 5 ¼ ‘‘extensively available’’. This index was very reliable
university. Out of the 400 registrants who received the e-mail (Cronbach’s a ¼ 0.86).
invitation, 391 students with a Facebook account participated Subjective well-being (SWB: M ¼ 5.28, SD ¼ 1.17) was mea-
sured by the four-item Subjective Happiness Scale (SHS)32
based on a 7-point Likert scale (e.g., ‘‘In general, I consider
myself: 1 ‘‘Not a very happy person’’ vs. 7 ‘‘A very happy
Positive person’’). This index was reliable (Cronbach’s a ¼ 0.86).
self-presentation
Results
.06
06 Limitations and suggestions for future research
Perceived .22 Subjective
-.45 social support well-being Our study has several limitations. First, our use of cross-
-.13 sectional data could limit validating the causal relationships
.07 .08
proposed by the path model. Future studies should use lon-
Quadratic term of
number of friends
.25 -.03 gitudinal data for more rigorous examination of causal rela-
.00
tionships. Second, although self-report SWB measures are
Honest widely used and considered adequate,46 these measures, as
self-presentation with other self-report measures, may be subject to errors or
biases caused by response artifacts such as social desir-
FIG. 2. SEM results of the hypothesized path model. ability.47 Social desirability, a tendency to present one’s most
FACEBOOK FRIENDS, SELF-PRESENTATION, AND HAPPINESS 363
favorable image possible to others,48 may pose a particular chology: Journal of Psychosocial Research on Cyberspace
challenge to understanding the relationship between self- 2008; 2:article 1.
presentation and SWB. Because respondents with a strong 10. Walther JB. Selective self-presentation in computer-mediated
social-desirability bias can also have a high need for positive communication: Hyperpersonal dimensions of technology,
self-presentation, it is possible that the positive association language, and cognition. Computers in Human Behavior
between positive self-presentation and SWB is partly due to 2007; 23:2538–57.
social desirability as a response style.47 Findings of the ex- 11. Santrock J. (1987) Adolescence: An introduction. Dubuque, IA:
isting research on the relationship between social desirability Brown.
and SWB are not consistent: while some scholars have found 12. Boyd D. Friends, friendsters, and myspace top 8: Writing
community into being on social network sites. First Monday
that social desirability accounts for a significant amount of
2006; 11.
variance in SWB (e.g., Carstensen and Cone49), others have
13. Myers DG. The funds, friends, and faith of happy people.
not supported such a pattern (e.g., Diener46 and McCrae50).
American Psychologist 2000; 55:56–67.
That said, future research should investigate the extent to 14. Boogart V. (2006) Uncovering the social impacts of Facebook
which positive self-presentation involves the social desir- on a college campus. Unpublished master’s thesis, http://krex
ability bias, and should attempt to rule out such a bias when .k-state.edu/dspace/handle/2097/181 (accessed May 2, 2010).
assessing the relationship between positive self-presentation 15. Gonzales A, Hancock JT. Mirror, mirror on my Facebook
and SWB. Lastly, the investigation should be extended to wall: Effects of exposure to Facebook on self-esteem. Cy-
non-college-age samples. Facebook in its earlier phase pri- berPsychology, Behavior, & Social Networking 2010; in
marily served college student populations, limiting its press 10.1089/cyber.2009.0411.
membership to those with valid college e-mail accounts.7 16. Carroll J. (2004) Americans satisfied with number of friends,
Since September 2006 when Facebook opened its member- closeness of friendships. Gallup. www.gallup.com/poll/
ship to the general public, the number of younger and older 10891/americans-satisfied-number-friends-closeness-friend-
age users has increased dramatically.51 Given this trend, it ships.aspx?version¼print (accessed June 1, 2010).
will be important to investigate how non-college-age users’ 17. Marlow C. (2009) Maintained relationships on Facebook.
Facebook use behaviors are similar to, or different from, those http://overstated.net/2009/03/09/maintained-relationships-
of college-age users in relation to their SWB levels. on-facebook (accessed April 10, 2000).
18. Tong ST, Van Der Heide B, Langwell L, et al. Too much of a
Disclosure Statement good thing? The relationship between number of friends and
interpersonal impressions on Facebook. Journal of Compu-
No competing financial interests exist. ter-Mediated Communication 2008; 13:531–49.
19. Zhao S, Grasmuck S, Martin J. Identity construction on Fa-
References
cebook: Digital empowerment in anchored relationships.
1. Zuckerberg M. (2010) 500 million stories. The Facebook blog. Computers in Human Behavior 2008; 24:1816–36.
http://blog.facebook.com/blog.php?post ¼ 409753352130 20. Tidwell L, Walther J. Computer-mediated communication
(accessed July 25, 2010). effects on disclosure, impressions, and interpersonal evalu-
2. Inside Facebook. (2010) December data on Facebook’s US ations: Getting to know one another a bit at a time. Human
growth by age and gender: Beyond 100 million. www Communication Research 2002; 28:317–48.
.insidefacebook.com/2010/01/04/december-data-on-face- 21. Kimmerle J, Cress U. Group awareness and self-presentation
book%E2%80%99s-us-growth-by-age-and-gender-beyond- in computer-supported information exchange. International
100-million/ (accessed June 1, 2010). Journal of Computer-Supported Collaborative Learning
3. Pempek TA, Yermolayeva YA, Calvert SL. College students’ 2008; 3:85–97.
social networking experiences on Facebook. Journal of Ap- 22. Gibbs J, Ellison N, Heino R. Self-presentation in online
plied Developmental Psychology 2009; 30:227–38. personals: The role of anticipated future interaction, self-
4. Ellison NB, Steinfield C, Lampe C. The benefits of Facebook disclosure, and perceived success in Internet dating. Com-
‘‘friends’’: Social capital and college students’ use of online munication Research 2006; 33:152.
social network sites. Journal of Computer-Mediated Com- 23. Ellison NB, Heino R, Gibbs J. Managing impressions online:
munication 2007; 12:1143–68. Self-presentation processes in the online dating environ-
5. Valenzuela S, Park N, Kee K. Is there social capital in a social ment. Journal of Computer-Mediated Communication 2006;
network site?: Facebook use and college students’ life satis- 11:415–41.
faction, trust, and participation. Journal of Computer- 24. Dunn E, Biesanz J, Human L, et al. Misunderstanding the
Mediated Communication 2009; 14:875–901. affective consequences of everyday social interactions: The
6. Valkenburg P, Peter J, Schouten A. Friend networking hidden benefits of putting one’s best face forward. Journal of
sites and their relationship to adolescents’ well-being and Personality & Social Psychology 2007; 92:990–1005.
social self-esteem. CyberPsychology & Behavior 2006; 9: 25. Toma C. (2010) Affirming the self through online profiles:
584–90. Beneficial effects of social networking sites. Proceedings of
7. Ellison NB, Boyd D. Social network sites: Definition, history, the 28th international conference on Human factors in
and scholarship. Journal of Computer-Mediated Commu- computing systems, Atlanta, GA.
nication 2007; 13:210–30. 26. Steele CM. (1988) The psychology of self-affirmation: Sus-
8. Grasmuck S, Martin J, Zhao S. Ethno-racial identity displays taining the integrity of the self. In Berkowitz L, ed. Advances
on Facebook. Journal of Computer-Mediated Communica- in experimental social psychology. San Diego, CA: Academic
tion 2009; 15:158–88. Press, pp. 261–302.
9. Strano MM. User descriptions and interpretations of self- 27. Sherman DK, Cohen GL. Accepting threatening informa-
presentation through Facebook profile images. CyberPsy- tion: Self-affirmation and the reduction of defensive
364 KIM AND LEE
biases. Current Directions in Psychological Science 2002; 41. Taylor S, Armor D. Positive illusions and coping with ad-
11:119–23. versity. Journal of Personality 1996; 64:873–98.
28. Ko H, Kuo F. Can blogging enhance subjective well-being 42. Taylor S, Brown J. Illusion and well-being: A social psy-
through self-disclosure? CyberPsychology & Behavior 2009; chological perspective on mental health. Psychological Bul-
12:75–9. letin 1988; 103:193–210.
29. Lee G, Lee J, Kwon S. Use of social-networking sites and 43. Robins R, Beer J. Positive illusions about the self: Short-term
subjective well-being: A study in South Korea. CyberPsy- benefits and long-term costs. Journal of Personality & Social
chology, Behavior, & Social Networking 2010; in press Psychology 2001; 80:340–52.
10.1089/cyber.2009.0382. 44. Joinson A. Self-disclosure in computer-mediated communi-
30. Cohen S, Mermelstein R, Kamarck T, et al. (1985) Measur- cation: The role of self-awareness and visual anonymity.
ing the functional components of social support. In Sarason European Journal of Social Psychology 2001; 31:177–92.
I, Sarason B, eds. Social support: Theory, research and appli- 45. Greene K, Derlega V, Mathews A. (2006) Self-disclosure in
cations. The Hague, The Netherlands: Martines Niijhoff, personal relationships. In Vangelisti AL, Perlman D, eds.
pp. 73–94. Cambridge handbook of personal relationships. Cambridge,
31. Cohen S, Hoberman HM. Positive events and social sup- England: Cambridge University Press, pp. 409–28.
ports as buffers of life change stress. Journal of Applied 46. Diener E. Assessing subjective well-being: Progress and
Social Psychology 2006; 13:99–125. opportunities. Citation Classics from Social Indicators Re-
32. Lyubomirsky S, Lepper HS. A measure of subjective hap- search 2005: 421–75.
piness: Preliminary reliability and construct validation. So- 47. Diener E, Sandvik E, Pavot W, et al. Response artifacts in the
cial Indicators Research 1999; 46:137–55. measurement of subjective well-being. Social Indicators Re-
33. Arbuckle JL. (2005) Amos 6.0 user’s guide. Chicago, IL: SPSS search 1991; 24:35–56.
Inc. 48. Edwards A. (1957) The social desirability variable in personality
34. Bentler P. Comparative fit indexes in structural models. assessment and research. New York: Dryden.
Psychological Bulletin 1990; 107:238–46. 49. Carstensen L, Cone J. Social desirability and the measure-
35. Bollen K. Overall fit in covariance structure models: Two ment of psychological well-being in elderly persons. Journal
types of sample size effects. Psychological Bulletin 1990; of Gerontology 1983; 38:713–15.
107:256–9. 50. McCrae R. Well-being scales do not measure social desir-
36. Kline R. (2005) Principles and practice of structural equation ability. Journal of Gerontology 1986; 41:390–2.
modeling. New York: Guilford Press. 51. Smith J. (2009) Fastest growing demographic on Facebook:
37. MacCallum-Stewart. Real boys carry girly epics: Normal- Women over 55. www.insidefacebook.com/2009/02/02/
ising gender bending in online games. Eludamos 2008; 2: fastest-growing-demographic-on-facebook-women-over-55/
27–40. (accessed April 30, 2010).
38. Lance C. Residual centering, exploratory and confirmatory
moderator analysis, and decomposition of effects in path
models containing interactions. Applied Psychological Address correspondence to:
Measurement 1988; 12:163–75. Junghyun Kim, Ph.D.
39. Preacher KJ, Hayes AF. Asymptotic and resampling strate- School of Communication Studies
gies for assessing and comparing indirect effects in multi- Kent State University
ple mediator models. Behavior Research Methods 2008; 40: 149 Taylor Hall
879–91. P.O. Box 5190
40. Wright PH. Toward a theory of friendship based on a con- Kent, OH 44242
ception of self. Human Communication Research 1978;
4:196–207. E-mail: jkim23@kent.edu