MCS-3000

Software and Tools

Centralized
Fire Alarm Systems
Monitoring Software

Technical Manual

TELEFIRE FIRE & GAS DETECTORS LTD

PO Box 7036
Petach Tikva 49250
Israel
Tel: 972 3 970 0400 MCS-
MCS-3000En
3000En102
En102.pdf
102.pdf
Fax: 972 3 921 1816
eMail: info@telefire.co.il Revision 1.02
Web: www.telefire.co.il August 2013
 Note
i The terms “Trouble” as used in NFPA 72 guideline and UL standards and
“Fault” as used in EN 54 standards are used interchangeably throughout this
manual.

Note
i Do not install, operate, and maintain this product before fully reading this
manual.

© 2003 – 2013 Telefire Fire & Gas Detectors Ltd.

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© 2003 – 2013 Telefire Fire & Gas Detectors Ltd Revision 1.02 August 2013

1 Introduction
Telefire's MCS-3000 Centralized Fire Alarm Systems Monitoring Software is a Microsoft
Windows™-based program that monitors fire alarm systems equipped with the
NET-3000 Internet Enabled Monitoring and Notification Module. The NET-3000 can be
installed in Telefire's ADR-3000 Analog Addressable Fire Alarm Control Panel and
GSA-1000 Multi-Zone Conventional Fire Alarm Control Panel.
The MCS-3000 constantly scans over the LAN / WAN all configured panels, allowing the
monitoring of multiple fire alarm control panels, using a single screen that concentrates
the whole systems status including normal operation, alarm and trouble.
For security reasons the MCS-3000 does not allow remote control (activations) of fire
alarm control panels.
A single screen can display system summary of a large number of systems. Clicking on
any of the systems will open a browser window that will display the web page for that
system.

2 Application
The MCS-3000 Centralized Fire Alarm Systems Monitoring Software is particularly
suited for two applications:
1. Allowing key personnel in large, multi-sited organizations to centrally monitor a large
number of sites for any trouble or alarm events in Telefire's fire alarm control panels.
2. Allowing service organizations to provide value-added services to their customers
by monitoring their fire alarm installations.

3 System Requirements
• A PC with 166 MHz Pentium or higher processor
• 32 MB RAM
• Operating system: Windows XP Professional or later.
• 8 MB of hard disc space, 15 MB recommended
• Graphical Display
• Network Card and a connection to a LAN / WAN / the Internet

4 Installation
Perform the following actions to install the MCS-3000 on your PC:
• Insert the CD in the CD drive
• Change to the MCS-3000 directory
• Run the SETUP.EXE file
• Follow the on-screen installation instructions.
You will be prompted to enter your user information. Enter your name and company
name.

5 Running the MCS-3000 Program

Start the program by clicking the MCS-3000 icon or selecting START | PROGRAMS |
TELEFIRE | MCS-3000.

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© 2003 – 2013 Telefire Fire & Gas Detectors Ltd Revision 1.02 August 2013

6 First Run
The first time the system is run it will show the error message Missing Net Config.
Correct this by adding fire alarm control panels to the configuration (see “Adding Fire
Alarm Control Panels” below).

7 Adding Fire Alarm Control Panels

There are two ways to add fire alarm control panels to the MCS-3000:
• Automatic searching.
• Manually, by adding the known IP address for each system.

7.1 Automatic Configuration

This method applies only to Local Area Networks.
Click on SITE MENU | LEARN NET.
The MCS-3000 will search for NET-3000 modules. Fire alarm control panels equipped
with NET-3000 that are in the same address range and are not blocked by a firewall or
accessed via an IP Network Address Translator (NAT).
Each NET-3000 address found will be added as a separate line. Click on the Update
NET CONFIG button to add the specific NET-3000 module to the list and confirm
verification.

Figure 1 Learn Net Window

7.2 Manual Configuration

Manual configuration is done by clicking on Site Menu | Config Net. You will see the
following screen:

Figure 2 Net Configuration Window

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© 2003 – 2013 Telefire Fire & Gas Detectors Ltd Revision 1.02 August 2013

Figure 3 Add System

Each NET-3000 card is factory configured to the default IP address 128.28.123.97
In order to change the address, if required, use the IP set-up utility (IPSETUP.EXE,
supplied on the CD).
Please refer to the NET-3000 technical manual for further details.
Click Add to add a new IP address. Enter the NET-3000’s IP address, its name, and the
street address of the site it is installed at. The last line is for a telephone number of a
contact at the site.

8 Editing Fire Alarm Control Panels

Click on SITE MENU | CONFIG NET
Highlight the appropriate line and click EDIT
Edit the fields as necessary and click OK to exit and save.

Figure 4 Edit System Input Windows

9 Removing Fire Alarm Control Panels

Click on SITE MENU | CONFIG NET
Highlight the appropriate line and click REMOVE
Confirm deletion by clicking YES in answer to the query “Remove this message from
list?”

10 Connecting to the Configured Control Panels

Start the program and click on SITE MENU | CONNECT
This will connect the MCS-3000 to the configured control panels.

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When connected and in case that the system is in normal operation condition the status
filed will display “System OK” on a green background.
The main screen of the MCS-3000 shows the time and a main status indication for all
systems.
Status Color Meaning
Disconnect Blue The MCS-3000 is not connected to any NET-3000
System OK Green All systems are connected and in normal operation
System Alarm Red At least one of the connected systems has an
alarm condition active. No systems are in trouble
System Alarm Red At least one of the connected systems has an
and Trouble alarm condition active. At least one system has a
trouble condition
System Yellow At least one of the connected systems has a
Trouble trouble condition active. No systems are in alarm
Table 1 Main Window Status Messages
The bottom of the MCS-3000 display shows total sites configure, and a table of
configured systems. Each line in the table represents one system and shows its name,
status, total number of events, its street address, and telephone to contact, and the fire
alarm control panel model.

Figure 5 System OK

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Figure 6 Alarm

Figure 7 Trouble

11 Fire Alarm Control Panel Screen

Highlight one of the control panels and click on it.
You will see a screen similar to the one below:

Figure 8 Fire Alarm Control Panel Web Page

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The screen is divided into five panes:

1. The top frame has Telefire's logo on the left a picture of the appropriate control
panel, and the control panel’s model. The top frame also has a link to Telefire's
home page.
2. Immediately below it are two panes. The leftmost shows the data you have entered
in the configuration utility shown above
3. On its right is a link (Config) to the NET-3000 configuration utility for this control
panel.
4. The bottom left pane shows system status summary. It will show whether the
system is OK, whether there are alarm or trouble events, and the total number of
events in the system.
5. The bottom right pane will show system OK if there are no events in the system, or
the last event if one or more events are present. Click the PREVIOUS or NEXT
buttons to see other events.

11.1 Configuring System Information and Notification

Click on the configuration frame in the main screen to access the NET-3000
configuration screen.
You will be prompted for a user ID and password. The default user ID is “telefire” and
the default password is “9241”. Please ensure that the CAPS LOCK key is off when
entering passwords and user IDs.
You will then see the configuration window (see below)

Figure 9 Telefire NET-3000 Configuration Window

The first section will allow you to modify the system description details. Here you can
configure its name, the street address of the site where the NET-3000 is installed, and
the telephone number for a contact person at the site.
Note
i Do not enter quotation marks (“) in the description or address fields.

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Please note that the details filled in the window in figure 9 (Telefire Client Configuration
Window) are for explanation purposes only. You will need to provide valid information.

12 Configuring E-Mail and SMS Notification

The NET-3000 can send alarm and trouble notification via email or SMS notification.
Please note that you need to configure the Default Gateway and DNS server on the
NET-3000 as well.
You will need to change the “USING E-MAIL” option to “YES” to enable this feature.

12.1 E-Mail Notification Requirements

You will need the following to enable email notification:
1. An e-mail account to use by the NET-3000 to identify itself as the sender of the
email messages
2. The e-mail SMTP (Simple Mail Transfer Protocol) server’s IP address
You can get this information from your organization’s network system administrator if
you are connected to the organization’s internal network, or from your ISP (Internet
Service Provider) if you are connected to the Internet.
Fill the form in as follows:
Field Information
Using E-Mail YES if you want the NET-3000 to send email or SMS
messages, NO if not.
Mail Username The e-mail user ID that will send trouble and alarm messages.
SMTP Server IP The IP address of the email system’s SMTP server.
Please consult with your system administrator or IPS for the
details.
From Address This is the email address that will appear as the sender’s email
on SMS messages and email messages.
Link IP This is the NET-3000 IP address that will be included in the
email and SMS messages.
To Address These fields (“to Address 1” through “To Address 8”) are the
email addresses that will be notified upon trouble and alarm
events. For each address click on alarm and trouble to identify
whether they will be notified for those events.
Table 2 Form Fields and Their Meaning

12.2 SMS Notification Requirements

The NET-3000 can send SMS messages to mobile GSM phones via its e-mail
notification.
Please contact Telefire to establish an SMS account.
Once you have set up an account, you can configure the NET-3000 as follows:

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Figure 10 Figure 10 Sample – Filled Email Details

Click on the Alarm and Trouble checkboxes to indicate which messages should be sent
to that phone.

12.3 Changing Passwords

Click on the configuration frame in the control panel’s main screen to access the
NET-3000 configuration screen.
Scroll down to the Password Setting section and change the user ID and password. The
password has to be a four-digit number. The default user ID is “telefire” and the default
password is “9241”.

Figure 11 User ID and Password Details

13 Error Messages

Error Message Details

Missing Net Config Missing network configuration file. Correct by
clicking on SITE MENU | CONFIG NET and
adding NET-3000 modules.
Error Reading Net Config Error reading the network configuration file.

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Error Message Details

Disconnect The MCS-3000 is not connecting with the fire
alarm control panels. Click on SITE MENU |
CONNECT to initiate communications
Link Fail TCP/IP communication failure. The MCS-3000 will
attempt to reconnect automatically
Communication Fail RS 232 failure in the ADR-3000 or GSA-1000
Table 3 Form Fields and Their Meaning

14 Warnings and Limitations

Note
i Fire alarm systems are composed and assembled of different devices and
subsystems, such as control panels, annunciators, smoke detectors, heat
detectors, manual call points, extinguishing activation devices, and
annunciating devices intended to alert to fire / smoke.
Using this system does not ensure protection from or prevention of fire and/or
smoke damages, but proper use of the system may reduce fire and smoke
damages.
Proper system configuration design, including all of its components
and infrastructure, as well as proper installation according to the
manufacturers' instructions and the applicable standards – are a
conditioned precedent for the proper and efficient function of the
system.
The designer and installer should have the appropriate skills and
qualifications for performing said installation and all damages or losses
resulting from improper design and/or installation lie with the designer and/or
installer alone.
All loss or damage caused by improper action shall lie with the
originator of said improper action.
The manufacturer shall not be liable for any fire and/or fire damages caused
by fire in location where fire systems are installed and or results of direct or
indirect fire damage that may be caused to any persons and/or property
and/or third parties as a result of using the MCS-3000 and/or resulting from
its inaction.

Note
i Do not install, operate, or maintain this MCS-3000 before fully reading this
manual.

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