COMPLIANCE MANUAL

2018/ 2019
Nursing Personnel
TABLE OF CONTENT

1. ABOUT US 4
 NHS Frameworks
 Regional areas

2. NURSING ASSIGNMENT CODES AND QUALIFICATIONS 5

3. WEB REGISTRATION 6
4. COMPLIANCE CHECKLIST FOR RGN 7
5. COMPLIANCE CHECKLIST FOR HCA 8
6. INTERVIEW AND REGISTRATION FORM 9
7. HIT RECORD CARD 10
 Membership
 Application
 Contacts/NOK
 Immunizations
 Hepatitis B/C
 MMR
 Online training
 Face to Face training
 DBS
 Uniforms
 Coordinators Live Data

8. ORIGINAL DOCUMENTATION 11
9. PHOTOGRAPHIC IDENTITY PROOF 12
 Right to work
 UK Visa
 UKBA office

10. Nursing and Midwifery council (NMC) 13

 NMC statement of entry or retention letter
 NMC monthly check
 How to register to NMC

11. PROOF OF ADDRESS 14

12. NATIONAL INSURANCE NUMBER 15
13. NURSING DIPLOMA 15
14. PASSPORT PHOTO 15
15. CHANGE OF NAME 15
16. IMMUNIZATIONS 16-17
 Health clearance
 Health questionnaire

17. SKILLS FOR HEALTH FRAMEWORK 18

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18. MANDATORY TRAINING 19-20
 How to verify
 Train Healthcare
 Face to Face training
 Online training
 Care certificate (for HCA)
 Refresher/update

19. DBS CERTIFICATE – CRIMINAL RECORDS CHECK 21-23

 DBS Update service
 Entry on DBS
 Proof of address for DBS

20. REFERENCES 24
 3 years reference cover
 Employment certificate

21. PERFORMANCE REVIEW 25

22. UNIVERSITY LETTER 25
23. NEXT OF KIN 25
24. UNIFORM 25
25. NP ID BADGE 26
26. MPP CURRICULUM VITAE 26

ADDITIONAL INFORMATION

1. PAYROLL 27
2. NOTE POLICY 27
3. DATA PROTECTION 27

3
ABOUT US

Nursing Personnel is a highly experienced temporary staffing agency specializing in placing qualified general and
mental health nurses, theatre scrubs, paediatric nurses and support workers within acute NHS hospitals across the
United Kingdom.

We are accredited supplier for the following NHS Frameworks and work in compliance with their regulations.

HTE Health Trust Europe

LPP London Procurement Partnership
PPSA Peninsula Purchasing and Supply Alliance
GPS/CCS Governmental Procurement Service / Crown Commercial Service
CPP NHS Collaborative Procurement Partnership

REGIONAL AREAS

Nursing Personnel recruitment and booking team is divided into

four regions, providing care and support for hospitals and
healthcare staff in different areas across the United Kingdom.

South region
East of England – Norfolk & Suffolk, London, Southend
South West – Plymouth, North Devon, Somerset, Swindon
South East – Southampton, Portsmouth, Sussex, Oxford,
Reading, Hampshire

West Midlands region

Birmingham, Worcester, Shrewsbury, Telford, Stafford,
Wolverhampton, Preston, Bristol

North region
York, Sunderland, Durham, Cambria, Hull, Newcastle,
Heartpool, Northumberland, Stafford, Manchester, Leeds,
Rotherham

East Midlands region

Sheffield, Nottingham, Chesterfield, Leicester,
Lincolnshire, Derby, Goole

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NURSING ASSIGNEMENT CODES AND QUALIFICATION

RN (registered nurse) – is a qualified practitioner holding current registration with the Nursing & Midwifery council.
Responsible for assessing patients, planning and implementing care, and maintaining records.

CSW (support worker) – is a non-qualified staff, undertakes personal care duties, reports patient’s condition to
qualified staff and provides assistance in all aspects of daily care (feeding, washing, moving, etc.).

CODE QUALIFICATION PAYRATE

RN00 General registered nurse Band 5 Gen

RN03 Mental health registered nurse Band 5 MH

RN04 Accident & Emergency nurse Band 5 Spec / EPP required

RN07 Intensive care unit nurse – ICU Band 5 Spec

RN08 High dependency unit nurse – HDU Band 5 Spec

RN60 Paediatric (children) nurse Band 5 Spec / RSCN PIN required

CSW00 General support worker Band 2 Gen

CSW03 Mental health support worker Band 2 MH

CSWH00 Senior support worker Band 3 Gen

What must an agency worker have in order to add a new assignment code?
 6 months experience or a minimum 48 shifts in the relevant area which has been gained in the last two years.
NOTE: assignment code must not be changed/added without supervisor/managers’ approval.

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WEB REGISTRATION

Health care professionals can registered with Nursing Personnel on our website adding following details:
http://portal.medicpp.co.uk/Account/Register

Following the registration process a confirmation email is sent to the candidate with a payroll number and Nursing
Portal login instructions. The email will be sent to the candidate requesting them to complete the online registration
and book a face to face meeting.

After a successful interview, valid interview documents are uploaded to HIT and the candidate will be moved to from
the prospect to the Interviewed database.

Healthcare compliance is heavily regulated by NHS Frameworks in order to provide quality and safety of care
(following guidelines of the Care Quality Commission, CQC) to all NHS Trusts that are currently overseen by Monitor
and Department of Health.

Complete compliance checklists for qualified and non-qualified staff are provided in further sections of the manual.

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COMPLIANCE CHECKLIST FOR RGN
Nursing Personnel candidates must meet following requirements as per the NHS Framework
agreements, see below:

☐ Photographic identification
☐ Right to work
☐ University letter (applicable for Tier 4, Student visa)
☐ NMC Statement of Entry or Retention letter
☐ Passport photo x 2
☐ Proof of address 1
☐ Proof of address 2
☐ References covering last 3 years of employment
☐ National insurance number
☐ Nursing diploma (with official translation if certificate is not in English)
☐ Change of name proof - if applicable
☐ Curriculum Vitae (Full employment/education history, all gaps explained)
☐ Next of Kin details
☐ Immunization records
☐ Health questionnaire (valid 3 months)
☐ DBS certificate (criminal record check) with DBS Update service
☐ Assessment E-learning:

Drug calculation test

English literacy test for foreign applicants only

☐ Skills for Health aligned Face to Face trainings (Theory & Practice)

Basic life support /AED/Choking Practical & Theory

Moving & Handling Practical & Theory
Fire safety as a workshop
Infection prevention & control workshop

Paediatric Basic Life Support – only for Paediatric nurses

☐ Skills for Health aligned online trainings

Food hygiene & Safety Safeguarding Adults Level 1 & 2

Infection prevention & control Preventing radicalization
Document & record keeping Counter fraud
PSTS conflict management The safe handling & administration of
Complaint handling medication
Equality and diversity Blood transfusion
Risk assessment Consent
Health & Safety Your health career
Lone worker
Awareness of mental health, dementia & Mental Capacity Act 2015 – only for RMN’s
learning & HCA’s working in mental health
Handling information & Information
governance
Fire safety
COSHH
RIDDOR
Safeguarding Children Level 1 & 2

Safeguarding children Level 3 – only for Paediatric nurse

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COMPLIANCE CHECKLIST FOR HCA
Nursing Personnel candidates must meet following requirements as per NHS Framework
agreement, see below:

☐ Identity proof
☐ Right to work
☐ University Letter (applicable for Tier 4, Student visa)
☐ Passport photo x2
☐ Proof of address 1
☐ Proof of address 2
☐ NVQ or Care Certificate
☐ References covering last 3 years of employment
☐ National insurance number
☐ Change of name proof - if applicable
☐ Curriculum Vitae (Full employment/education history, all gaps explained)
☐ Next of Kin details
☐ Immunization records
☐ Health questionnaire (valid only for 3 months)
☐ DBS certificate (criminal record check) with DBS Update service
☐ Assessment E-learning:

English literacy test for foreign applicants only

☐ Skills for Health aligned Face to Face trainings (Theory & Practice)

Basic life support /AED/Choking Practical & Theory

Moving & Handling Practical & Theory
Fore safety as a workshop
Infection prevention & control

☐ Skills for Health aligned online trainings (including Care certificate):

Food hygiene & Safety

Document & record keeping
PSTS conflict management
Complaint handling
Equality and diversity Understand your role
Risk assessment Your personal development
Health & Safety Duty of care
Lone worker Work in a person centred way
Awareness of mental health, dementia & Communication
learning Privacy and dignity
Handling information & Information Fluids and nutrition
governance
Fire safety Preventing radicalization
COSHH Counter fraud
RIDDOR Your health career
Safeguarding Children Level 1 & 2 Consent
SOVA/POVA Level 1 & 2

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INTERVIEW AND REGISTRATION FORM

Mandatory fields of online registration must be completed prior to booking the interview. Additional support regarding
interview documentation for newly registered candidates should be provided by recruitment coordinator, although all
compliance information and available forms are added to the Nursing Portal.

NOTE: Interview will not be held without completed online registration forms and photographic identity proof.

 Personal details  Next of Kin

 Professional details  References
 Equality and diversity

   BOOK AN INTERVIEW

During the face to face meeting, nurse interviewer must:

 assess candidates suitability for agency work

 scanned all documentation provided by the candidates
 sign registration forms
 use passport scanner to scan photographic identity documents
 complete an IDC (interview document checklist)

Assessment questions to verify if the candidate is suitable to work as a NHS Framework agency worker:

1. Introduction of a caller & our company, reason for calling

2. Find out what is candidates qualifications & band
3. Find out if candidate has 6 months experience in NHS hospitals or any acute hospitals within last 3 years
4. Find out if candidate can provide 2 clinical references covering last 3 years
5. Find out what type or shifts candidate is looking for & if we have any available
6. Check if we can provide a suitable rate of pay
7. Check if the candidate has a right to work in United Kingdom

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HIT CANDIDATE RECORD CARD

The recruitment coordinator must open and check if all fields are updated with correct documentation.

Unverified documentation must be re-sent, re-scanned and re-uploaded. Mandatory training must be verified,
including confirmation for Skills for Health alignment. Immunizations must meet NHS Framework criteria and include
an in date Health questionnaire (valid for 3 months).

References must cover last 3 years of employment and match registration forms and CV.

Membership: NP ID badge > Interview date > Photo > NMC > NMC monthly check

Application: Proof of address 1 > Proof of address 2 > Degree or diploma > Change of name proof > NI Number >
Reference 1 checked > Reference 2 checked > 3 Year Reference checked > ID proof > Visa > University letter > CV
> Registration forms

Contracts: NOK

Immunizations 1: Chickenpox (varicella) > TB (BCG) > Health clearance > Health questionnaire > Occ. Health cost

Hepatitis B/C: Hepatitis B Immunity > Hepatitis B Surf Antigen > Hepatitis B Booster > Hepatitis C > EPP cleared

MMR: Measles > Rubella > HIV

Online training: 22 for RGN’s > 27 for HCA’s > PMVA > Drug calculation

Face to Face training: BLS/AED/Chocking (Theory & Practical) > Moving and handling (Theory & Practical)

DBS: DBS paid > DBS ready > DBS submitted to DBS office > DBS certificate > Conviction

Uniform: Trousers > Tunic

Coordinator Live data: Made Live by

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ORIGINAL DOCUMENTATION

Nursing Personnel
Recruitment Team
Address: London Head Office
Great West House (GWH1), Brentford, TW8 9DF

Phone: 0845 122 0414

Landline: 02083266700
Fax: 0845 122 0415
Email: admin@medicpp.co.uk

Compliance documentation must adhere to the following criteria:

ORIGINAL DOCUMENTATION COPIES ACCEPTABLE

Photographic identity proof Curriculum Vitae

Right to work (visa) Next of Kin details

NMC statement of entry (also printable) Immunization records

Passport photo UKBA letter (if applicable)

Proof of address 1 Health questionnaire

Proof of address 2 Health clearance

National insurance number References

Nursing diploma Performance Reviews

DBS certificate

Face to Face trainings (can be verified copies)

Online training certificate (can be verified copies)

Change of name

RETURNING DOCUMENTATION

Original documentation received from candidates must be returned as soon as possible via recorded mail:

 passport, biometric/residence card, driving license must be send via Special Delivery (SD);
 other original documentation must be send via Recorded Delivery (RD);
 documentation send must be recorded on candidate’s notes (with posting date) if required for tracking
purposes;

NOTE: company can be charged for damages if documentation is lost/missing, the employee returning documentation
will be held accountable.

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PHOTOGRAPHIC IDENTITY PROOF
Photographic identity proof is a government-issued document proving your identity and used for any legal
proceedings, as well as for employment purposes. It is used for face-to-face authentication of identity and it must be
presented with 2 x proof of addresses.

RIGHT TO WORK
It is the concept that people have a human right to work, or engage in productive employment. If the candidate is a
citizen of the United Kingdom, European Union (except Croatia) or European Economic Area, they will have a right to
work in the UK.

Candidates with foreign identity documentation will be required to provide a visa or other type of right to work proof.
https://www.gov.uk/employee-immigration-employment-status

UNITED KINGDOM CITIZEN

Current UK passport RTW report should be available

Current UK driving licence expired UK passport for RTW report is required

* If candidate applied for new passport while current is still valid, we won’t be able to accept it.

EU/EEA CITIZEN (European Union or European Economic Area national)

Current EU/EEA passport RTW report should be available

Current EU/EEA identity card RTW report should be available

FOREIGN NATIONAL (outside EU/EEA area)

Current foreign passport with valid visa inside current passport for RTW report

Current foreign passport with biometric/residence card for RTW report

Current UK driving licence with paper visa confirming refugee status

Current UK driving licence with biometric/residence card for RTW report

Current foreign passport with EEA family member visa in the old passport

Current travel document with biometric/residence card for RTW report, if refugee candidate will not have
passport but we require supporting documents for proof of refugee status

UK VISA TYPES (COMMON)

 Tier 2 Sponsorship visa – must be accompanied with Sponsorship letter from employer in healthcare industry,
sponsor must agree for Nursing Personnel to employ the candidate under weekly 20 hour contract.
 Tier 4 Student visa – must be accompanied with a University letter; restricted work hours during term time
(10-20 hours weekly).

UKBA OFFICE
UKBA (previously UK border agency, until 2013) was replaced by UK Visas and Immigration (UKVI); it is responsible
for the UK visa system. We can check right to work status if candidate provides UKBA letter with biometric cards’
application reference number.

Biometric card application made by post costs £183. Candidate can find the guidelines of application via:

https://www.gov.uk/government/publications/application-to-transfer-visa-to-biometric-residence-permit-form-toc

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NOTE: if candidate applied for UK citizenship (naturalisation), Nursing Personnel won’t be able to employ the
candidates until new passport is issued and British citizenship is established.

NMC STATEMENT OF ENTRY OR RETENTION LETTER

ORIGINAL DOCUMENT, OR PRINTABLE ON A4

http://www.nmc.org.uk

Nursing and Midwifery Council (NMC) is a statutory body set up by the Parliament of the United Kingdom with a
stated aim to protect the health and wellbeing of the public. The NMC maintains a register of all nurses, midwives and
specialist community public health nurses eligible to practice within the UK. It sets and reviews standards for their
education, training, conduct and performance. The NMC also investigates allegations of impaired fitness to practice.

An NMC Statement of Entry confirms personal details of the nurse, status at time of issue, qualifications and initial
registration date.

To print NMC Statement of Entry candidate can register via link:

https://online.nmc-uk.org/Account/Login?ReturnUrl=%2f

NMC MONTHLY CHECK

NMC monthly check is done by the agency every 28 days & before the first shift (day before/same day) as per the
NHS Framework agreement. Employer confirmations allow employers to search the register and confirm nurses’ ability
to practice.

 NMC monthly check printout must be signed;

 Lapsed/failed or suspended NMC will prevent AW from booking shifts.

NMC monthly check step by step:

 Choose registration section
 Select employer confirmation
 Enter employer caller code - 301717
 Enter password*
 Enter candidates NMC PIN number
 Enter candidates date of birth
 Print and sign NMC monthly check.

* Request from management team.

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PROOF OF ADDRESS X2
ORIGINAL DOCUMENT ONLY

Two proof of addresses must be included in the application that matches candidates’ current address on HIT
candidate record card. Specific requirements must be followed:

 utility bills/bank statement must be from two different providers/suppliers

 must be in date
 must belong to one of the three categories

ACCEPTABLE
NO EXPIRY
NO PROOF
EXPIRYDATE
DATE

National insurance
UK driving card– full or provisional if not already presented as proof of identity;
licence

ISSUED WITHIN 12 MONTHS

Benefit statement, book or car; or original notification letter from Department of Work and Pensions confirming
the right to benefits, child allowance or pension;

Confirmation from electoral register search (ERS) that a person with that name lives at the claimed address;

Mortgage statement from the recognized lender (UK or EEA only);

Local authority tax statement – for example council tax bill;

HM Revenue & Customs tax notification (tax assessment, statement of account notice of coding but not P60 or
P45.

ISSUED WITHIN 6 MONTHS

Financial statement such us bank, building society or credit card statement;

Utility bill/statement (bank, gas, water, electricity or landline) or certificate from utility supplier confirming the
arrangement to pay for the services on pre-payment terms at a fixed address; more than one utility bill can be
accepted as long as they are from two different suppliers; utility bills in joint names are acceptable;

Credit union statement;

Local council rent card or tenancy agreement.

INVALID AS PROOF OF ADDRESS

Insurance documentation (any type)

Driving licence counterpart
P60, P45 or P46
Online shopping credit statement
Overdue notice for utility bills or credit cards
Notification or reminder letters from utility suppliers, landlords
Mobile phone bills
TV licence bills
RCN letters or notification
Limited company bank statement

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NATIONAL INSURANCE NUMBER
ORIGINAL DOCUMENT ONLY

National Insurance number is used in the United Kingdom in the administration of the national insurance or social
security system. NIN consist of 2 prefix letters, 6 digits and one suffix letter, i.e. AB 12 45 63 C.

ACCEPTABLE PROOF

National insurance card

National insurance issue letter from Job centre

P60 or P45

HM Revenue & Customs tax notification

*PAYSLIPS ARE NOT ACCEPTABLE PROOF OF NI*

NURSING DIPLOMA
ORIGINAL DOCUMENT ONLY

Qualified staff must provide original nursing diploma as proof of their qualification.
Care support workers must provide a NVQ or Care Certificate.

 Transcript is not acceptable;

 Diploma must be in English; or must include official translation.
 Lost/misplacement of Nursing diploma must be recorded: personal statement of loss/misplacement &
university letter (if possible to contact university for confirmation letter);
 Nursing & Midwifery council can be contacted by candidate to request a copy of Nursing Diploma.

PASSPORT PHOTO
ORIGINAL DOCUMENT ONLY x 2

The passport photo is a photographic identity proof and must be professionally printed.
One photo must be verified as original, another one must be saved in candidates file for
NP identity badge.
Additional information:

 Size 45 x 35 mm;
 In colour on plain white photographic paper;
 Taken within last 3 months;
 Cleared and focus.

CHANGE OF NAME
ORIGINAL DOCUMENT ONLY

Change of name proof is required only if any supplied documents are on different name.

Most common acceptable documents:

 Marriage certificate
 Divorce papers
 Deed poll - legal document that proves a change of name;
http://www.deedpoll.org.uk

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IMMUNIZATIONS
COPIES ACCEPTABLE

NON-EPP is a standard non-exposure prone procedures application for qualified nurses.

Measles/Rubella 2x MMR; positive antibody test

Varicella self-declaration; positive antibody test; or 2x varicella vaccinations

TB (BCG) visible scar proof; or Mantoux test

Hepatitis B immunity with Titre level more than 100 mIU/ml

EPP is exposure prone procedures application, three extra immunisation are required with Identity
Verified Stamp (IVS) for working in Accident & Emergency, Theatre (scrubs) & Midwifery wards.

HIV, Hepatitis C and Hepatitis B Surface Antigen Negative results required

HEALTH CLEARANCE £45

A fit to work certificate issued by an Occupational Health Clinic in accordance with NHS Framework regulations. All
records of an agency worker’s health clearance/immunity or immunizations received must be documented in English
and be verified – signed or stamped by a suitably qualified clinician with relevant occupational health experience.

 If the candidate provided a report which is not from the UK, the report must be in English (for non-EPP);
 All EPP candidates must provide UK reports in respect of IVS EPP blood tests. Overseas tests, even if in
English, cannot be used (Australia and New Zealand are accepted).

Nursing Personnel agency Health clearance is issued by SEQOHS accredited supplier Healthier Business UK Ltd.
Certificates issued by different NHS framework agency are not acceptable.

* SEQOHS – Safe, Effective, Quality Occupational Health Services.

https://www.seqohs.org

HEALTH QUESTIONNAIRE (VALID FOR 3 MONTHS)

COPIES ACCEPTABLE

Its purpose is to identify health problems that may make certain types of work difficult or unsafe to do, as well as
determines if adjustments are required to accommodate disability or disease.

Health questionnaire requirements:

 fully completed, signed and dated within 3 months

 candidates that stayed outside UK within previous year must include details (dates, reasons of leaving the
country, country travelled)
 candidates that stayed outside UK in TB prevalent country in previous year will be advised to have Quantiferon
test to double check their immunity.

NOTE: If Health questionnaire is submitted incomplete or candidate is missing evidence of required immunizations,
Occupational Health department will send NON-CLEARANCE letter requesting missing information.

COMMON MISTAKES:

 Immunization records are not stamped, non-traceable

 Hepatitis B missing Titre level;
 EPP immunizations are not IVS stamped;
 HQ is missing signature and date;
 HQ is missing detailed information if ticked NO for question:
Have you lived continuously in the UK for the last year (including holidays/vocations)?

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Chicken Pox (Varicella) immunity
It is a highly contagious disease caused by primary infection
with varicella zoster virus (VZV). It is an airborne disease
which spreads easily through coughing or sneezing by ill
individuals or through direct contact with secretions from the
rash.
Hepatitis B Immunity
HEPATITIS B - is an infectious disease caused by the
Hepatitis B virus (HBV) which affects the liver. It can cause
both acute and chronic infections. It is transmitted by
exposure to infectious blood or body fluids. Other risk factors
include: working in healthcare, blood transfusions, dialysis,
living with an infected person, travel in countries where the
infection rate is high, and living in an institution.
HEPATITIS B BOOSTER
Levels of vaccine-induced antibody to hepatitis B decline
over time, but there is evidence that immune memory can
persist in those successfully immunized. Therefore it is
recommended that individuals at continuing risk of infection
should be offered a single booster dose of vaccine, once
only, around five years after primary immunization.
Measurement of anti-HBs levels is not required either before
or after this dose. Boosters are also recommended following
potential exposure to the virus via needle stick injury, sharps
injury or bodily fluid contamination.
Measles Immunity
It is a highly contagious viral infection of the respiratory
system, immune system, and skin caused by a
paramyxovirus of the genus Morbillivirus. It is an airborne
disease that is spread through respiration.
Rubella Immunity
It is a disease caused by Rubella virus, a togavirus that is
enveloped and has a single-stranded RNA genom. This
disease is often mild and attacks often pass unnoticed. It is
transmitted via airborne droplet emission from the upper
respiratory tract of active cases.
Tuberculosis Immunity
(proof of visible BCG scar required)
It is an infectious disease caused by several types of
mycobacteria, usually Mycobacterium tuberculosis. The
disease usually attacks the lungs, but it can also affect other
parts of the body. The bacteria can travel through the air and
spread from one person to the next.
MANTOUX TEST is a screening tool for tuberculosis (TB). It
is one of the major tuberculin skin tests used around the
world. A standard dose is 5 tuberculin units (TU - 0.1 ml).
It is injected intradermally and read 48 to 72 hours later. A
person who has been exposed to the bacteria is expected to
mount an immune response in the skin containing the
bacterial proteins.
NOTES
self-declaration form if already had the disease
positive antibody test – blood test
2 x varicella vaccines 4 – 6 weeks apart
Immunity with Titre level over >100 mIU/ml required to be cleared for work.
Titre level > 100 mIU/ml Responders with anti-HBs levels greater than or
equal to 100mIU/ml do not require any further
primary doses.
Titre level > 10-99 mIU/ml Responders with anti-HBs levels of 10 to 100mIU/ml
should receive one additional dose of vaccine at that
time. In immunocompetent individuals, further
assessment of antibody levels is not indicated. They
should receive the reinforcing dose (Hep B booster)
at five years as recommended above.
Titre level < 10 mIU/ml An antibody level below 10mIU/ml is classified as a
non-response to vaccine, and testing for markers of
current or past infection is good clinical practice (Hep
B Core Antibody). In non-responders, a repeat
course of vaccine is recommended, followed by
retesting one to four months after the second course.
Those who still have anti-HBs levels below
10mIU/ml, and who have no markers of current or
past infection, will require HBIG for protection if
exposed to the virus.
Normal course – 3 doses Rapid course – 3
over 6 months + Titre Level doses over 4 weeks +
test after 4 weeks; Booster Titre Level test after 4
after 5 years weeks;
Booster after 1 years
MMR x 2 doses proof; positive antibody test – blood test
MMR x 2 doses proof; positive antibody test – blood test
scar is < 6 mm BCG vaccination is required
scar is 6-15 mm suggestive of previous TB exposure or immunization
scar is > 15 mm suggestive of TB infection – if test is negative – no further
required to undergo action is required
Quantiferon blood test to
if test is positive – must be
check if they are currently referred to a chest clinic
infected with Latent TB
if no visible BCG scar, 0 mm to 5 mm - BCG vaccination required for previously
Mantoux test is required unvaccinated individuals (unless contraindicated)
6 mm to 14 mm - no further action required
more than 15 mm - further investigation required
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SKILLS FOR HEALTH CORE FRAMEWORK
Skills for Health is an organization designed to improve healthcare, raise quality and improve productivity and financial
performance. It is a non-profit organization and the Sector Skills Council for the whole UK health sector, licensed by
government.

Framework agencies supplying staff to NHS Trust must follow Skills for Health Core Framework.

http://www.skillsforhealth.org.uk

HOW TO VERIFY TRAINING CERTIFICATE

Original certificate must be obtained; or non-original certificates must be verified with the provider:

 confirmation from training provider via work email (information required – confirmation of certificate authenticity,
training provider Skills for Health self-declaration form if not listed on Skills for Health directory, date of
completion; additional information might need confirming depending what is excluded from the certificate);
 online certificate can be accepted as original if it is forwarded from training providers email;
 can be downloaded from training providers website (with candidates log in details given written approval ) while
supervisor/manager present.

TRAIN HEALTHCARE
The Nursing Personnel portal is linked to and trainings are delivered by Skills for Health approved supplier Train
Healthcare. It is a training company set up and developed to offer both face to face and E-training to governmental
and private healthcare commissioners of care, as well as individual candidates across the UK.

Train Healthcare can be contacted via email:

contact@trainhealthcare.com
Phone: 0844 243 3700

*** Trainings are not refundable. Candidate that arrive late to the training will not be permitted to attend and will
require to re-book. Candidates can only change training dates with 7 days’ notice.

Nursing Personnel applicants can book trainings via Nursing Portal and they will be uploaded to the HIT system
automatically:
http://portal.medicpp.co.uk/

See official website: http://www.trainhealthcare.com

Training calendar: http://www.trainhealthcare.com/course-calendar

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FACE TO FACE TRAININGS (VALID FOR 1 YEAR)

 Basic life support/AED/Choking (Theory & Practice)

 Moving & handling (Theory & Practice)
 Fire safety as a workshop
 Infection prevention & control workshop

 Paediatric Basic life support (only applicable for Paediatric nurses)

MANDATORY TRAINING REFRESHER/UPDATE

Nursing Personnel can accept and verify trainings from another Skills for Health accredited training provider, however
if the training is a refresher/update (shows on the certificate) candidates must provide proof of previous full course
training.

PMVA TRAINING
 All PMVA training needs to be GSA approved. To confirm this the GSA registration number is
required from the training provider and verified with GSA.
 Proof of 3 or 5 day course is required alongside annual refresher training. (if the annual
refresher is not completed then full PMVA training is required to be completed)

TRAINING CERTIFICATE MUST INCLUDE

 Candidates full name
 Name of training provider
 Modules/levels completed
 Date of training (completion date)
 Location of training
 Duration of training

ONLINE TRAININGS

 SOVA Level 1 & 2 (Safeguarding of  Health & Safety

Vulnerable Adults)  Lone worker
 Handling information & Information  Fire safety
governance  COSHH
 Safeguarding Children Level 1 & 2  RIDDOR
 Infection prevention & control  Preventing radicalization
 Complaint handling  Counter fraud
 Food hygiene & Safety  The safe handling & administration of
 Document & record keeping medication
 PSTS conflict management  Blood transfusion
 Equality and diversity  Mental Capacity Act 2005
 Risk assessment  Consent
 Awareness of mental health, dementia &  Your health career
learning

Safeguarding Children Level 3 – only for Paediatric nurses.

INDUCTION
A hospital induction is required for all staff working as NHS Agency workers. Induction confirmation must be obtained
and recorded in the candidates file.

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Health care assistants/support workers are required to complete additional online trainings to acquire the Care
Certificate. The Care Certificate is an identified set of standards for health and social care workers to adhere to in
their daily working life.

For further information visit: http://www.skillsforhealth.org.uk/standards/item/216-the-care-certificate

 Understand your role

 Your personal development
 Duty of care
 Work in a person centred way
 Communication
 Privacy and dignity
 Fluids and nutrition

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DBS CERTIFICATE £58
ORIGINAL DOCUMENT ONLY

The Disclosure and Barring Service (DBS, previously CRB) is a non-departmental public body of the Home Office of
the United Kingdom. Enhanced DBS check is required for all staff working in healthcare industry. It enables employer
to make safer recruitment decisions by identifying candidates who may be unsuitable for certain work, especially work
that involves children and vulnerable adults, by providing access to criminal record information through its disclosure
service.

Candidate can only apply for DBS check via employee or other licensing body.

HOW LONG IS THE DBS VALID

DBS check is carried out annually; applicants, as well as employers can use the DBS Update service to keep a
certificate up to date or carry out checks on a potential employee’s certificate.

DBS UPDATE SERVICE £13 (PAID DIRECTLY TO DBS)

CHECKED BY EMPLOYER VIA

https://secure.crbonline.gov.uk/crsc/check?execution=e1s1

Benefits of joining DBS Update service:

 allows employers to use DBS certificate done with different company;

 allows candidate to update DBS certificate online without applying for a new one annually;
 allows annual renewal to be performed for £13 (payable by direct debit or credit card).

Candidate can register online as soon as application form reference number is issued or wait and register with the
certificate number after receiving DBS certificate. Candidate must register to the service within 19 days from
certificate issue date.
Candidate can view details online once registered and check the progress of DBS certificate via DBS tracking service.

DBS Helpline
customerservices@dbs.gsi.gov.uk

Telephone: 0300 0200 190

DETECTED ENTRY ON DBS – CONVICTIONS, COUTIONS, WARNINGS

If DBS certificate reveals any convictions/warnings/cautions or any other relevant notes, recruitment team managers
will be required to disclose the information to NHS Trust leaders prior to booking candidate into shifts. HIT system will
block candidates with entries on DBS certificate against working in any contracted hospital until approval is received
and uploaded.

The candidate must also provide written statement regarding entry on DBS explaining situation at the time and
outcome of it, as well as a consent form allowing Nursing Personnel to reveal personal information on the DBS
certificate.

Steps to follow:

 send request to clinical team to approve candidate to certain NHS Trust

 Recruitment managers sends out DBS certificate, written statement and consent to NHS Trust leaders
 awaiting response from the Trust with rejection or approval
 if rejected, candidate will not be allowed to work in the Trust hospitals
 if approved, clinical team will upload written email confirmation allowing candidate to work in Trust
hospitals.

NOTE: Trust approval/rejection process can take months, therefore candidates must be informed at primary stage of
registration. The decision to allow a worker into any NHS Trust rests solely on NHS Trust leaders.

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COMPANY PROCEDURE

 FOR SOMEONE ON THE DBS UPDATE SERVICE

Candidate must provide the latest original DBS certificate for scanning and verification. Customer service then use the
information on the certificate to do the DBS Update service online check.

 if successful, DBS certificate will be updated immediately;

 if unsuccessful the candidate will have to apply for a new DBS certificate.

 FOR A NEW DBS APPLICATION

For the application to be completed, candidate must have valid Identity proof and 2 proof of addresses (utility/bank
statement or bills must be issued within 3 months).

When candidate purchases DBS certificate on the Nursing Portal, an automated link is send to the candidate. After
candidate completes online application, customer services will countersign and submit application to DBS office.

Our provider, CAPITA (Security Watchdog) claim that they confirm 53% of applications back within 1 working day and
82% within 5 working days. Please allow another 5 working days for the candidate to receive the certificate by post.

DBS office will send a certificate to the applicant’s home address and the employee is required to send original
certificate to Nursing Personnel main office for scanning and verification.

POA FOR DBS CERTIFICATE ONLY

ORIGINAL DOCUMENT ONLY

In order to process DBS application candidates must provide either:

 one document from GROUP 1 and two from GROUP 2; or

 two documents from GROUP 1 and 1 from GROUP 2.

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23
REFERENCES (3 YEARS EMPLOYMENT COVER)
Clinical references must be obtained from each candidate seeking to join Nursing Personnel. As per the NHS
Framework agreements we are required to obtain a sufficient amount of references and employment certificates that
cover a period of the last 3 years.

The easiest way to find out what references will be required is checking candidates registration form >
employment history. If employment history is not provided, candidate must submit Curriculum Vitae with 10 years
employment history.

Follow the guidelines below.

3 YEARS REFERENCE COVER

Clinical referee must hold higher nursing band than the candidate;

Referee must complete all questions in the reference form, otherwise verification is required;

Reference form must have hospital stamp, signed & dated complimentary slip or work email address
for verification;

Referee must add start/end date of employment, including month & year;

1 employer 2 employers 3 or more employers

1 clinical reference covering 5 years 1 clinical reference from current employer + 2 clinical references from current employer +
1 clinical reference from previous employer employment certificates to cover rest of the
3 years

1 clinical reference covering part of 3 years + 2 clinical references from current employer + 1 clinical reference from current employer +
1 employment certificate from HR department 1 employment certificate from previous 1 clinical reference from previous employer +
if works as bank employer employment certificates to cover the gaps in
the last 3 years

1 clinical reference covering part of 3 years +
university letter if was studying in the last 3
years
1 employment certificate from current
employer if can’t issue reference +
1/2 clinical reference from previous employer
1 employment certificate from current
employer if can’t issue reference +
1 clinical reference from previous employer +
another clinical reference from other
employer within last 3 years

* Reference from nursing homes are NOT acceptable

* Personal statement must be provided for all gaps of employment together with supporting documentation (as a
unemployment benefit letter; pension letter, etc.)

* References are valid for 1 year from verification date.

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EMPLOYMENT CERTIFICATE
COPIES ACCEPTABLE

Employment certificate can be used to cover 3 years references for agency candidates. Requirement for employment
certificate are as follow:

 Addressed to Nursing Personnel or recruitment coordinator requesting the employment certificate;

 Start date of employment (month, year);
 End date of employment (month, year);
 Position of the candidate (Band if applicable).

NOTE: employment certificates issued to “Whom it may concern” are not valid.

UNIVERSITY LETTER
COPIES ACCEPTABLE

University letter applies for:

 Tier 4 Student visa – letter must be on headed university paper; signed/stamped by authorized university
signatory, as well as include start/end date and course title/qualifications gained;

 Candidates that are unable to provide reference cover for the last 3 years as they have attended university
during this period; although all candidates must provide minimum one clinical reference to be employed with
Nursing Personnel agency.

* Email confirmation from work email address is sufficient for referencing purposes only.

PERFORMANCE REVIEW
COPIES ACCEPTABLE

Performance reviews are essential after commencing employment with Nursing Personnel.
Each performance review must contain:
 Name of candidate
 Date of shift
 Signed
 Band higher than the candidate, if same band email confirmation is require of supervisory position
 Number of shifts the candidate was supervised
 Hospital stamp/ signed and dated Complimentary slip (if no hospital stamp is present an work email address
is required to verify the referee has completed the form and supervisory positon)

NEXT OF KIN DETAILS

COPIES ACCEPTABLE

NOK is a person’s closest emergency contact (relative/friend). Required information regarding Next of Kin:

EMERGENCY CONTACT

NOK name, surname

Relation to candidate

Phone number

Email address

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UNIFORM
Nursing Personnel workers are required to wear uniform while on shifts in order to maintain high standards of quality
care within NHS.

NOTE: exception to the rule - specialized mental health units, agency worker will be informed by the hospital/unit lead

NP ID BADGE
Nursing Personnel workers are required to wear NP ID badge during their shifts.

NP ID badge will have following information:

 Full name of AW (check the passport);

 NMC PIN number (if qualified staff);
 Qualification;
 Date of ID badge expiry.

Expiry dates for ID badges:

 Support worker – valid for 1 year from issue date;
 Qualified nurse – valid until NMC PIN expiry date.

CURRICULUM VITAE
Agency workers are required to have an up to date CV on file with the following minimum requirements. Additional
information (such as duties and responsibilities in the post; additional trainings and qualification gained, etc.) will be
required in order to send candidates CV to NHS hospitals for approval.

MPP CV must be updated annually. However, if candidate only worked for Nursing Personnel during that years, we
need to add all the NHS Trust the candidate has worked in with our agency.

SET OF TWO SET OF TWO SET OF TWO

Trousers Tunic Trousers

Tunic Tunic Trousers

Price £35 Price £35 Price £35

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PAYROLL
MINIMUM REQUIREMENTS (updated annually)

Curriculum Vitae must be completed in MPP format;

Include full employment/education history (including overseas);

Include start date, end date (month, year), workplace name/address and position;

More than 3 months gaps must be evidenced with official documents & personal statement;

Must match references;

Last employment should be MPP Nursing Personnel.

Nursing Personnel agency workers payments can be managed as following:

 PAYE – pay as you earn

 Umbrella company (1% admin charge)

IR35 legislation will eliminate the use of Limited Companies, otherwise known as Personal Service Companies (PSCs)
within public sector, including NHS.

Changes will occur from 6 April 2017, everyone employed working for Nursing Personnel will choose either to be paid
as PAYE or Umbrella Company.
All queries related to IR35 legislation must be send to IR35@medicpp.co.uk.

DATA PROTECTION ACT OF 1998

It is an Act of Parliament of the United Kingdom of Great Britain and Northern Ireland which defines UK law on the
processing of data on identifiable living people. It is a main piece of legislation that governs the protection of personal
data in the UK. Breach of data protection can results in the following:

 Monetary penalty notices: fine of up to £500,000 for serious breaches of the DPA.
 Prosecutions: including possible prison sentences for deliberately breaching the DPA.
 Undertakings: organization have to commit to particular course of action to improve their compliance and
avoid further action from the ICO (Information Commissioner’s Office).

Nursing Personnel needs to gather and use certain information about individuals. These can include customers,
suppliers, business contacts, employees and other people the organization has a relationship with or may need to
contact, therefore we must adhere to the rules of Data Protection Act of 1998.

DISCLOSING PERSONAL INFORMATION

In certain circumstances, the Data Protection Act allows personal data to be disclosed without the consent of the data
subject. However, HR department will ensure the request is legitimate, prior to the release of information.

NOTE: Employees should seek advice from their line manager if encountered any request for personal data.

DATA USE
Personal data of no value to the company unless the business can make use of it. However, it is when personal data
is accessed and used that it can be at the greatest risk of loss, corruption or theft; therefore:

 when working with personal data, employees should ensure the screens of their computers are always locked
when left unattended;
 Personal data should not be shared informally. In particular, it should never be sent by email, as this form of
communication is not secure;
 employees should not save copies of personal data to their own computers;
 All printed documentation that include personal information must be shredded or put in the shredding bin.

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