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Ier 400b
Ier 400b
PRINTER
User Guide
N0C402B
N0C402B - Rev. 1
July 6, 2009
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IER 400B
User Guide
SINGAPORE SPAIN
IER PTE Ltd IER Impresoras Especializadas, S.L.
120 Lower Delta Road C/ Torre de Don Miguel, 23
#14-13/16 Cendex Centre E-28031 - MADRID
SINGAPORE 169208 Phone: +34 91 535 89 75
Phone: +65 6276 6966 Fax: +34 91 535 89 76
Fax: +65 6271 5563
UNITED STATES
IER Inc. Dallas
2015 Midway Road, Suite 118
CARROLLTON TX 75006
Phone: +1 (972) 991 2292
Fax: +1 (972) 991 1044
Toll free: 1-800 624 8538
IER Inc. Belton
815 Kirkley Blvd
BELTON TX 76513
Phone: +1 (254) 933 5000
Fax: +1 (254)933 5050
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N0C402B Rev. 1
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IER 400B
User Guide
NOTICE
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IER 400B
User Guide
expressly approved by IER could void the user's authority to operate this
product.
Use of a shielded cable is required to comply within Class B limits of Part
15 of FCC Rules.
The cover(s), door(s) and/or drawer(s) of this product is (are) intended for
occasional use and must be normally closed.
The warranty shall be null and void in case of use of any spare part, special tool or
consumable not expressly approved in writing by IER and in the event of attempted repair or
servicing of the machines by persons lacking the requisite technical qualifications.
The information and specifications contained in this document are subject to change
without prior notice.
Translated from French - IER Documentation Department
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N0C402B Rev. 1
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IER 400B
User Guide
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IER 400B
User Guide
CONTENTS
1. GENERAL ................................................................ 8
1.1 CONTENTS OF SHIPPING CONTAINER ................................ 8
1.2 PRESENTATION OF THE PRINTER ...................................... 9
1.3 PRINTER DESCRIPTION ..................................................... 10
1.3.1 EXTERIOR FRONT VIEW......................................................... 10
1.3.2 EXTERIOR REAR VIEW........................................................... 12
1.3.3 INTERIOR VIEW OF PRINTER.................................................. 14
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IER 400B
User Guide
4. PRINTER OPERATION............................................ 30
4.1 INDICATOR AND KEY FUNCTIONS ...................................... 30
4.1.1 MEANING OF PRINTER INDICATOR BEHAVIOR ......................... 30
4.1.2 CONTROL PANEL KEY FUNCTIONS......................................... 31
4.2 PRINTING DOCUMENTS...................................................... 32
4.2.1 DOCUMENT PRINTING PROCEDURE ........................................ 32
6. PRINTER MAINTENANCE....................................... 45
6.1 RECOMMENDED PERIODIC MAINTENANCE ......................... 45
6.1.1 PERIODIC MAINTENANCE FREQUENCY..................................... 45
6.2 PERIODIC MAINTENANCE PROCEDURES............................. 46
6.2.1 REMOVING DUST FROM THE PRINTER MECHANISM ................ 46
6.2.2 CLEANING THE PRINTHEAD AND PLATEN................................ 48
6.3 RESTORING THE PRINTER TO OPERATIONAL CONDITION
FOLLOWING PERIODIC MAINTENANCE................................ 50
6.3.1 ACTIONS TO BE PERFORMED BEFORE PUTTING THE PRINTER
INTO SERVICE ...................................................................... 50
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IER 400B
User Guide
1 GENERAL
1.1 CONTENTS OF SHIPPING CONTAINER
The box in which the printer is shipped contains:
an IER 400B Printer,
a user safety guide,
a power cord (optional),
a set of test coupons, one of which contains the default (factory)
configuration of the printer.
IMPORTANT: We recommend that you retain the packing material
(box and padding) at least throughout the warranty
period.
Also keep the User Safety Guide and the machine
configuration coupon near to the printer.
Visit our website to download the PDF version of the User Guide
www.ier.fr
Figure 1.1
Contents of printer shipping container
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User Guide
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User Guide
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IER 400B
User Guide
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User Guide
Figure 1.5
Interior View of Printer
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2.1.1 Procedure
To connect the printer, simply proceed as follows:
- Connect it to the AC power
- Connect it to the data communications system (PC, network).
Note: To be compatible with certain applications, the printer may require
the installation of additional programs and specific configurations
(contact IER Technical Support).
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User Guide
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User Guide
Figure 2.1
Connecting the Printer to the AC Power
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IER 400B
User Guide
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IER 400B
User Guide
Figure 2.3
Powering Up the IER 400 Printer
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IER 400B
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Figure 2.4
Powering Down the IER 400 Printer
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- To open the cover, grasp the metal edge of the cover at the rear
of the printer, lift it and swing it open until it rests on the
electronics module cover.
- To close it, swing the cover back to its original position.
Figure 3.1
Opening the Cover
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1 - Printer
2 - Box of fanfold media
3 - Paper intake
Figure 3.2
Positioning a Box of Fanfold Media
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Figure 3.3
Installing a roll of documents
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Figure 3.5
Moving the Paper Guide(s)
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Note: The printer version with fixed inner paper guide does not come
with a pinion (3).
- Insert the media into the two paper guides making up the paper
path, all the way to the stop.
- Fine-adjust distance d between the two paper guides and the
media to ensure that media feeding is smooth and accurate at
the same time, without friction, nor excessive play.
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Figure 3.7
Locking the Paper Guides
Final Steps: - The paper path fine-adjustment being completed, lock the
position of the guides by rotating the locking lever (5)
towards the front of the printer.
- Close the printer cover.
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Figure 3.8
Loading Paper
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4 PRINTER OPERATION
4.1 INDICATOR AND KEY FUNCTIONS
4.1.1 Meaning of Printer Indicator Behavior
The behavior of the printer's two control panel indicators indicates
its operational status and any errors that may occur during printing.
Illustration of possible printer indicator statuses:
: Indicator off.
: Indicator steadily lit.
: Indicator blinking slowly.
Printer initialization
-
phase after power up.
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"ONLINE" ◆ ◆
"TEST" ◆ ◆
"RESET" ◆ -
FEED ◆ -
Note: Whatever the version of the front panel used, these keys have the
same functions.
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Figure 4.1
Separating documents by tearing off
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- Send a print command from the host system; the printer should
execute the requested task.
If the above actions do not solve the problem, call the help desk.
5.1.3 The paper is not feeding
- Check that the printhead assembly is correctly locked,
see page 40.
- Insert blank media, all the way, between the paper guides until
positioned under the printhead assembly.
- Ensure that there is no paper chaff in the paper path that could
interfere with media feeding.
If the above actions do not solve the problem, call the help desk.
5.1.4 Poor print quality
This problem may have several causes:
dirty printing mechanism
print parameter settings do not correspond to the type of media
used,
printhead assembly incorrectly locked, see page 40.
faulty part(s).
If the print quality is not satisfactory despite the checks performed,
call the help desk.
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: Indicator off
: Indicator steadily lit
: Indicator blinking slowly
- Press the
"ONLINE" key.
Paper stock low - Load the
printer with
paper.
- Press the
"ONLINE" key.
Paper out - Load the
printer with
paper.
- Bad paper
detection - Unload then
reload the
- Sensor printer with
calibration paper.
problem
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- Remove the
jammed paper.
Paper jam
- Press the
"ONLINE" key.
- Check the
data cable
Data connection,
transmission see page 15
error (no - Resend the
connection with computer
the host system) command
- Press the
"ONLINE" key.
- Lock the
printhead
correctly
Printhead
unlocked - Remove the
blank coupon
ejected by the
printer.
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1- Levers
2- Printhead support
3- Printhead
4- Paper jam
Figure 5.1
Opening the Printhead Assembly
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1 - Levers
2 - Printhead support
3 - Printhead
Figure 5.2
Closing/Locking the Printhead Assembly
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Note: Whatever the front panel option chosen, the keys have the same
functions.
Figure 5.3
Automatic paper removal
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Figure 5.4
Manual Paper Removal
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6 PRINTER MAINTENANCE
6.1 RECOMMENDED PERIODIC MAINTENANCE
Schedule: Every 2 weeks or after 2000 m of printing.
Estimated Time: 15 min.
Tools Required / Maintenance Products: - IER cleaning kit, ref. S32129A
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Use the duster can supplied with the IER Cleaning Kit, following
the safety precautions on the can and those mentioned above,
dislodge any paper chaff and dust in the printer by blowing air into
the following zones:
Arrow #5: inside the two paper guides,
Arrow #4: under the two paper guides and the print mechanism,
Arrow #3: at the end of the paper path around the media sensor
Arrows #2: on the platen, to the document separation mark
sensors and behind the printer front panel, where the optional
cutter is installed,
Arrows # 1: in the output slot in the front panel.
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Figure 6.1
General Dust Removal From the Printer
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Proceed as follows, using the products in the IER cleaning kit and following
the enclosed instructions:
- Use one of the soft, lint-free cloths and moisten it slightly with the
recommended cleaning product to clean the platen surface (2); rotate the
platen (2) manually to have access to the entire platen surface (2).
- Using alcohol filled foam swabs, clean the whole surface of the printhead
heating elements (1).
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1 - Printhead
2 - Platen
Figure 6.2
Cleaning the Printhead and Platen
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