QUESTIONNAIRE

A STUDY ON JOB SATISFACTION OF AGENTS ( MUTUAL FUNDS AND ULIP)

1. Name of the agent:

2. Gender
a. Male b. Female

3. Age _____ in years

4. How long you are serving as an agent in the insurance company?

a. less than 5 years b. 5-10 years
c. 10-15 years d. Above 15 years

5. Do you know the various types of insurance policies?

a. Very well known b. Known c.No opinion

6. According to you which among the following promotional media is more effective to canvas
the prospective customer? Rank them.(1-4)
a. Through advertisement [ ]
b. Special shows [ ]
C. Explanation through agent [ ]
d. Explanation by having stalls during trade fairs [ ]

7. Give your score for the following: (out of 5) ( with respect to your current organisation )
Commission
Incentives
Bonus
Loan facility

8. How often do you switch over to other company?

a. Always b. Occasionally c.Never
9.While switching, how do you consider the below factors ?

FACTORS HIGH MEDIUM LOW

Scope for
development

More number
of clients

Higher
commission
More
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10. How satisfied are you with the benefits offered by the company ?
a. High b. Neutral c. less

11. Does your company give you the tools and technologies you need to do your job well?
a. Always b. Sometimes c. Never

12. Does your managers value your feedback?

a. Always b. Sometimes c. Never

13. Your company has good career prospects for you.

a. Agree b. Disagree c. Neutral

14. Are you satisfied with your current monthly commission?

a. Yes b. No

15. Rate your Overall Satisfaction with your Job?

a. Highly Satisfied b. Satisfied c. Average d. Dissatisfied e. Highly Dissatisfied