E.

Tatum
818.555.6482 • eptatum@gmail.com

Business Analyst
 Results-oriented professional with experience in quantitative reporting and data analytics, including
the creation of metrics for multiple evaluative purposes

 Advanced Microsoft Excel experience in outputting specialized and client-ready reports; Excel
experience includes manipulating very large amounts of data using, but not limited to, pivot tables,
filters, and a variety of functions

 Strong and natural leader - promoted to Team Lead during first month with current company

 Highly computer savvy, skilled with Windows and Mac operating systems, MS Word, MS Excel, MS
PowerPoint, MS Access, MS Outlook, Internet Explorer, Mozilla Firefox, Safari, HTML, WebEx, iCal

 Eight years of hospitality experience involving intense team-work, commitment to exceptional

standards, and adaptation to changing priorities

E d u c a t i o n and H o n o r s
Bachelor of Science in Economics, concentration in Business Administration, Minor in Mathematics
University of North Carolina at Charlotte
Invitation to Omicron Delta Epsilon, the International Economics Honor Society, 2008; Member, National
Scholar’s Honor Society; Chancellor’s List, 2006; Dean’s List, 2007

Professional History
Real Company, Westlake Village, CA
June 2010 - present, Team Lead/Project Administrator
 Lead a team of analysts to measure business performance and provide insight regarding
marketing opportunities
 Perform administrative duties and managerial support as needed with minimal supervision
 Coordinate all day-to-day work to be completed and delegate tasks
June 2010, Business Analyst
 Worked as part of a team to analyze multiple aspects of clients' inbound telephone calls in real
time
 Created spreadsheets for obtained data to observe and analyze data trends
 Identified product weaknesses while creating streamlined procedures for quicker, more accurate
assessment of data

Real Veterinary Medical Center, Calabasas, CA

Dec 2009 - June 2010, Receptionist
 Coordinated general office and created personnel schedule
 Performed receptionist duties such as managing phone lines, addressing client inquiries, and
using database and scheduling software
 Kept inventory of supplies and ordered supplies regularly