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ACTIVITY # 4.4: DIAGNOSIS AND IDENTIFICATION OF FAULTY SYSTEM PART 1
LEARNING OBJECTIVE: Identify computer problems and solution for the problems
REFERENCE: CHS Module Page 231-235
CONCEPT NOTE:

DIAGNOSIS AND IDENTIFICATION OF FAULTY SYSTEM


More than 70% of all computer problems are related to cabling and connections. Ensure all cables are connected and
connected firmly. IDE and floppy ribbon cables and power cables can often go loose. Ensure microprocessor, memory modules,
and adapters such as video card are inserted correctly and do not "pop-up" due to vibration.

Problem 1: System has no power at all. Power light does not illuminate, fan inside the power supply does not turn on, and
indicator light on keyboard does not turn on.
Problem 2: System is inoperative. Keyboard lights are on, power indicator lights are lit, and hard drive is spinning.
Problem 3: System does not boot from hard disk drive, but can be booted from floppy disk drive.
Problem 4: System only boots from Floppy Disk. Hard Disk can be read and applications can be used, but booting from Hard
Disk is impossible.
Problem 5: Error message reading "SECTOR NOT FOUND" or other error messages indicators that certain data is not allowed
to be retrieved.
Problem 6: Disk formatted on IBM PS/2 will not operate with this system.
Problem 7: After installing an expansion card (network card, tape drive card, etc.), the system no longer works properly.
Problem 8: Screen message says "Invalid Configuration" or "CMOS Failure."
Problem 9: Screen is blank.
Problem 10: System does not boot from hard disk drive, but can be booted from floppy disk drive.

EXERCISE:
1. For each of the problems stated above, give 1 probable cause, its diagnosis and solution.
2. What is the most common reason or cause of computer problems? Why is it so?
3. If you see your computer screen off even if you already plugged in the power cord to the outlet, what’s the first two
things that you will do or check?
4. Draw how the computer you are using is connected to the network. Indicate the name of the computer you are using,
the placement of the computer, the wires connected to it and where the other ends of these wires connects to.

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