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Selection Criteria Example PDF
Selection Criteria Example PDF
Villiers, Ann D (2000) How to address selection criteria. 3rd ed. Canberra, dm press.
Step 1
Create a new document
Suggested titles:
• Statement Addressing Selection Criteria
• Claims to the Selection Criteria
Step 2
Use each of the selection criteria as headings
Use each of the selection criteria requested as a head. If some criteria are similar, you can
combine them but it is important that you list both headings, for example: Well developed
communication skills, Superior writing skills.
Step 3
Exercise
Does the following example demonstrate or state the selection criterion:
Demonstrate State
For example, one of my key responsibilities was to implement a new policy within my
department. This process required well-developed communication skills to ensure that I
acquired an accurate understanding of the policy and clearly communicated this to the
client. As a result, …..
Demonstrate State
The second example clearly demonstrates the criteria by specifically outlining specific
actions and the results of those actions.
Skill
This refers to your experience or practical application. In your application you need to
demonstrate that you have performed tasks or jobs that require the skill.
Knowledge
This refers to familiarity gained from actual experience or from learning. It is often used in
reference to government policy such as Employment, Equity and Diversity or Occupational
Health and Safety.
Qualifiers
Often for higher level positions additional qualifiers are used such as well-developed,
demonstrated, extensive and high level of. These indicate that criteria must be soundly
supported with concrete examples that show breadth and depth of experience and/or
capability.
For example:
Passive verbs
I negotiated … I assisted with …
I liaised with… I participated in …
I edited… I contributed to …
I provided advice .. I helped …
Each element must be addressed so that the selection panel can judge you as fully
meeting the criteria. The other advantage of this approach is that where there are many
applicants of comparable standard, an applicant who addresses all the criteria, in full, is
more likely to be shortlisted.
To help achieve this, it is always useful to ask another person who has a good command
of English to look over your application. Don’t rely on your computer spellchecker as many
mistakes can slip through. This is extremely important as an application with spelling
errors, whether ‘typos’ or genuine mistakes, does not give a good impression, particularly
if writing skills is one of the selection criteria.
Avoid using technical terms, jargon or phrases that are only used by a handful of people,
as this will frustrate the reader. Also, by writing in more general business terms you create
an impression that you understand more than your particular specialisation. People are
Also be careful of repetition in terms of examples used, and words to demonstrate your
skills, knowledge and attitudes.
7. Be results-oriented
It is no longer sufficient to demonstrate a variety of experience or that you work long hours
on multiple projects. Future employers want to know what contributions you have made in
your career to the organisations for which you have worked. Increasingly, what matters is
what impact you have, what difference you make, what results you achieve and what
benefits were there. This is particularly so for more senior positions.
When responding to selection criteria ask yourself whether the results achieved are
important and consider how you can quantify your contribution. Ways to quantify your
results include:
• cost reductions
• number of recommendations implemented
• timeframes reduced
• successful negotiations completed
• productivity increases
• processes or procedures simplified
• goals achieved
• improvements made
• critical problems solved.
You may also be able to quantify results as an absence of something, for example,
breakdowns, disputes, stoppages or complaints.
This may be difficult for some criteria. However, you need to think about situations where,
by you being there, by your suggestions, ideas, approach, a better outcome was achieved.
Looking at your goals and achievements from past Performance Planners may provide
you with information you can use.
Such writing is a variation of self-aggrandisement and implies that you are perfect and
perform without exception, all of the time. Most people are not perfect all of the time. It is
rare for a person to do a task perfectly 100 percent of the time.
Action – what you did to solve the problem, lead the group, advance the project.
Example:
My approach to these varied tasks is to always consider the nature of the audience that
the document was being prepared for, what was expected in this style of communication,
and what feedback I had received in the past for written tasks. Other areas I consider are
the amount of research required and the time frame. (Action)
Feedback received from colleagues has always been consistently positive and a number
of reports I have written have been forwarded to senior management for approval of the
recommendations I have suggested. I have also been requested to prepare more complex
reports (including statistical analysis) as a result of my well-developed written skills.
(Result)
Selection Criterion
Demonstrated initiative and excellence in customer service
How you present yourself is important in dealing with a variety of customers, as is being
able to answer inquiries quickly and fully. I have at all times received positive comments
from customers. My skills and understanding of customer service have been expanded
through attending workshops and seminars. I have been able to demonstrate initiative by
applying the ideas I gained from these training sessions.
Comments:
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Revised example:
The quality of my customer service was recognised by the consistent positive feedback
customers provided during quarterly customer focus groups, in supportive correspondence
received and in the tendency for regular customers to seek my assistance when they
called.
In the Leadership Survey for Service Organisations the following statement was made: X’s
ability to articulate a strategy for the group, utilise data and encourage knowledge sharing
in the organisation is above the benchmark means. This is facilitated by X’s strong
communication skills. These results suggest that not only is she a good leader, team
player and service professional but that clients are benefiting from the hard work X is
devoting to this organisation.
I have worked as a Project Officer at the University of Wollongong since 2002, first with
Department XYZ then the Faculty ABC, overseeing a variety of successful web-based and
E-learning projects, delivering these within deadline and on budget.
As a project officer I have routinely worked on 8-10 projects at a time. These were
regularly delivered on deadline or earlier, save where the timeline was renegotiated by the
Dean or Faculty Manager when the project parameters changed midstream.
To achieve this I:
• make detailed project plans initially to limit surprises.
• set up periodic meetings with all principles.
• identify other areas of University or outside institutions that might be involved and
contact them early.
• use four concurrent methods of monitoring project progress. These are white board for
big picture; GANT chart for milestones; log of all important emails to recall project
details and needs quickly; hardcopy notebook with reminder dates and milestones
keyed out of context with the project.
• factor in extra time to deal with unforeseen emergencies.
• report regularly.
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Cover letters
Always send a cover letter whether you are applying for a job via the post or email. A
cover letter shows good manners and states your intentions for applying for a job and
confirms the job title and reference number.
By neglecting to send a cover letter, you are ignoring a critical aspect of the job hunt. You
are failing to personalise your application; failing to start a relationship with the recruiter or
HR person in charge of the search. You are forwarding an email or clicking on a submit
button and not even acknowledging that a human exists behind it negating their value in
the process.
Useful resources
Villiers, Ann D (2001) How to address selection criteria. 3rd ed. Australia: DM Press
(available from the career Development Unit)