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Personal Critical Information Summary Pre Paid Mobile Offers PDF
Personal Critical Information Summary Pre Paid Mobile Offers PDF
Personal Critical Information Summary Pre Paid Mobile Offers PDF
Google Play is a trademark of Google Inc. ™ are trade marks and ® are registered trade marks of Telstra Corporation Limited ABN 33 051 775 556
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What's Not Included
Overseas use
Satellite numbers
Premium numbers (eg 19xx numbers)
Operated assisted calls (eg most 12xx numbers)
Third-party content or subscription charges
Diverted calls
Additionally the following in not included for Telstra Pre-Paid
Max
Extra Credit excludes calls/texts to Australian numbers
and MessageBank retrieval. PAYG data and content
purchases such as Google Play are not available
Unlocking fee
If you want to use your Telstra purchased Pre-Paid Mobile
device on another network, you’ll need to pay a network
unlocking fee.
Other Information
How can I monitor and manage my usage?
MyAccount at telstra.com/myaccount
Telstra 24x7® App on iPhone and Android
Dial #100# from your mobile
Visit m.telstra.com on your mobile’s browser
Call 125 8888 from your Telstra mobile
Recharge at telstra.com/recharge
Complaints
If there’s something you’re not happy with and you wish to
make a complaint, visit telstra.com/complaints. We like to
make every attempt to resolve any issue but you can contact
the Telecommunications Industry Ombudsman by phone on
1800 062 058 or visit tio.com.au/about-us/contact-us if
you'd like an independent investigation.
This is a summary only full legal terms for this plan are
available at telstra.com/customer-terms
Google Play is a trademark of Google Inc. ™ are trade marks and ® are registered trade marks of Telstra Corporation Limited ABN 33 051 775 556
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