424662504.

xlsx

RESTAURANT REVIEW PLAN TO WORK

March April May
Items Description Time Frame Time Frame
REVIEW 3 Wk. 4 Wk. 5 Wk. 1 Wk. 2 Wk. 3 Wk. 4 Wk 1 Wk. 2 Wk. 3 Wk. 4 Wk
Goals and Objectives x
Hotel information x x x x x
Existing staffing schedule x
Inventory of all China, glassware and cutlery and replace or add as required. Check
availability
Condition and quantity of all linen x x x
All current Menus x
All current Brochure and sales presentation kits x
Software programs x
Room Service
- Inspect order taker office for efficiency and cleanliness x
- Current congestion and storage facilities for trolleys, hot boxes and tray set-ups. x
- Room Service menu x
- Order taking and setup x
- Carrying food from the kitchen x
- Tray/ trolley removal x
- Room service equipment x
- Delivery time and Billing x
- Log book & revenue report x
Stewarding
- Review effectiveness of current pest control company x
- Silver polising x
- Garbage and Linen collection x
- Garbage area cleaning x
Memo at work x
Pricing and costing
Training program and schedule x x
Product standards x
Service standards x
Cleaning schedules x
Operating hours x
Meeting schedules x
Restaurant administration
- Organization charts and Job description x
- Departmental briefing x
- Store requisition x
- Spoilage, Breakage, Waste Policy x
- Storage & stock rotation x
- Storeroom Standards x
- Food & Beverage transfers x
- Linen x
- Flower ordering & storing x
- Log book x
- Reporting to work x x x x
- Grooming and personal hygiene x
- Annual performance appraisal x
- Probation period appraisal x
- Bullentin Board x
- Budgeting x
- Financial forecast review x
- Lost checks x
- Cost control report x
- Profit & Loss report x
- Staff clock-in report x
- Daily revenue report x
Restaurant Table setup and Service
- Breakfast setup x
- Lunch setup x
- Dinner setup x
- Table set-up reservation (western and Chinese) x x x
- Room service setup x
- Children setup x
- Guest welcome x
- Order taking x
- Tray loading and Lifting x
- Tabe Service (Plate, Silver..) x
- Table clearing x
- Bill preparation & settlement x
- Guest farewell greetings x
- Clean-up and closing procedures for Restaurants x x
Security
- outlet key policies x
- storeroom keys system x
- accident reports (guest and staff) and assistance
- theft report x