The document summarizes the results and analysis of a customer satisfaction survey conducted by a sweet candy company. The 10 question survey showed that customers were balanced in their satisfaction with the company's products and services. While recommendations and variety of flavors could be improved, quality standards were met. Communication and writing aspects received the same ratings.
The document summarizes the results and analysis of a customer satisfaction survey conducted by a sweet candy company. The 10 question survey showed that customers were balanced in their satisfaction with the company's products and services. While recommendations and variety of flavors could be improved, quality standards were met. Communication and writing aspects received the same ratings.
The document summarizes the results and analysis of a customer satisfaction survey conducted by a sweet candy company. The 10 question survey showed that customers were balanced in their satisfaction with the company's products and services. While recommendations and variety of flavors could be improved, quality standards were met. Communication and writing aspects received the same ratings.
Evidencia 5: Workshop “Using verbs to build customer satisfaction tools”
TECNOLOGIA EN GESTION LOGISTICA
SERVICIO NACIONAL DE APRENDIZAJE SENA
RESULTS AND ANALYSIS OF CUSTOMER SATISFACTION SURVEY
A customer satisfaction survey of 10 questions is done to the sweet candy company
and the following results are shown. The customer is at the point of balance in terms of the product. and service. We will analyze each of the answers provided by the consumer as a first instance we can determine that in the recommendations that can give us we are half what we want to say that with the positive changes that are made instead of being more recommended, you can also improve the product in a variety and flavors to complete the satisfaction in one place. in account is that in terms of quality the qualification is what it means that the product is met with the expected standards. This is, without a doubt, the company, the company, the company, the company, the company, the writing and the communication same.