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ACTIVIDAD DE APRENDIZAJE 14

Evidencia 5: Workshop “Using verbs to build customer satisfaction tools”

TECNOLOGIA EN GESTION LOGISTICA

SERVICIO NACIONAL DE APRENDIZAJE SENA


RESULTS AND ANALYSIS OF CUSTOMER SATISFACTION SURVEY

A customer satisfaction survey of 10 questions is done to the sweet candy company


and the following results are shown.
The customer is at the point of balance in terms of the product. and service. We will
analyze each of the answers provided by the consumer
as a first instance we can determine that in the recommendations that can give us we
are half what we want to say that with the positive changes that are made instead of
being more recommended, you can also improve the product in a variety and flavors
to complete the satisfaction in one place. in account is that in terms of quality the
qualification is what it means that the product is met with the expected standards.
This is, without a doubt, the company, the company, the company, the company, the
company, the writing and the communication same.

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