Case Processing Summary

Cases

Valid Missing Total

N Percent N Percent N Percent

persepsi_tentang_Pelayanan
_Keperawatan *
30 100.0% 0 .0% 30 100.0%
kepuasan_pasien_pengguna
_BPJS

persepsi_tentang_Pelayanan_Keperawatan * kepuasan_pasien_pengguna_BPJS Crosstabulation

kepuasan_pasien_pengguna_BPJ
S

puas kurang puas Total

persepsi_tentang_Pelayanan baik Count 20 1 21

_Keperawatan
Expected Count 15.4 5.6 21.0

% within
persepsi_tentang_Pelayanan 95.2% 4.8% 100.0%
_Keperawatan

kurang Count 2 7 9

Expected Count 6.6 2.4 9.0

% within
persepsi_tentang_Pelayanan 22.2% 77.8% 100.0%
_Keperawatan

Total Count 22 8 30

Expected Count 22.0 8.0 30.0

% within
persepsi_tentang_Pelayanan 73.3% 26.7% 100.0%
_Keperawatan
 Chi-Square Tests

Asymp. Sig. (2- Exact Sig. (2- Exact Sig. (1-

Value df sided) sided) sided)

Pearson Chi-Square 17.175a 1 .000

Continuity Correctionb 13.644 1 .000

Likelihood Ratio 17.220 1 .000

Fisher's Exact Test .000 .000

Linear-by-Linear Association 16.603 1 .000

N of Valid Casesb 30

a. 1 cells (25,0%) have expected count less than 5. The minimum expected count is 2,40.

b. Computed only for a 2x2 table